I have a problem with my phone today.
Actually last days my phone was quite slow so i disable some applications like google music, google movies etc... that i was not using at all...
It seems however that this affects the system files as since I have unistall the google music i got an error like "the system service is not responding". Initially i ignore it but now I cannot start my phone.
I start my phone, boots in my phone, stays on a black screen(showing only the time at the top right corner and the navigation buttons at the bottom) and then restart by itself.
I never had a backup of my phone...
I don't care about my contacts as most of the are saved in my google account however I want to save my text messages.
Is there a way to manage to start my phone without re-installing the system or wothout loosing my data?
I am really new to this so any instructions to be follow should be for dummies
Thanks for any help in advance.
Maria
Related
Hi everyone,
I have a rather sticky problem. A few hours ago I decided to disable a few of the services that I wasn't using on my phone in the hope of some more free memory and battery saving. The services where things like Stocks (including it's widgets and tools), weather, some pre-installed apps like Sound hound and a few others. As far as I could tell none were critical system services. After finishing I rebooted my phone to check the outcome....and it was not pretty....
Phone boots and everything seems to be loading fine (interface, startup apps, notifications), but my desktop is blank, none of the three soft buttons work and the only thing that works is the power button (to reboot). ah, actually the main menu (sliding from top) works, it slides down but whatever I select from it, the menu closes and nothing would happen. I assume I disabled a service that was in dependency with HTC Sense service and now that service is failing to load...?, correct me if I'm wrong.
At this point I have no clue as to what to do except to try to see if I can root the phone again, any ideas on how I can fix this without rooting the phone?
(I have no backup, no version info...nothing..., I wasn't expecting anything like this to happen while messing with non-critical app services so I did not go through the "backing up everything" procedure... sadly... )
Hey all,
So I'm posting this thread regarding a couple pretty weird glitches and bugs occurring on my G3, 3 specific ones.
The first: (Probably the least serious but still REALLY annoying) At EXACTLY 12:00AM every night no matter what timezone I set the phone to (I'm in AU on the AEST GMT+10 timezone but it does this at the same time on any timezone) the phone will switch it's WiFi off automatically without warning, reason or explanation. It just goes off and then I have to manually turn it back on. Sure I could use an app such as Tasker or AutomateIt to turn it back on but I don't see why this is occurring in the first place?
The second issue (Most recent): Lately after updating to the V20E firmware for my D855 I've noticed that a graphical glitch (Specifically related to the colour Blue) occurs when there are fast moving elements on my phone's screen (Such as when I move a chat head around on my phone from Messenger, or when I'm scrolling Facebook or my App Drawer fast, there's just a blue box around whatever object/s appear to be moving on my phone's screen. I've not dropped the phone at all, and it has only been present since updating from the V20D ROM. Not sure what could be causing it.
The third and by far the MOST ANNOYING of the issues I'm having, is that for no apparent reason, whenever I am listening to Music with the stock Music player, and I lock the screen (The screen goes off) about 5 seconds later weird stuff starts to happen..
The song will pause, play or even stop completely, seemingly on its own. The "phone" will change songs, artists and sometimes complete albums and playlists completely by itself, with me doing nothing but staring at the lock screen (It keeps doing it until I re-enter the Music app, then when I lock the phone the whole cycle just repeats itself.)
I've done some looking around and careful observations on the phone itself, and it seems that before the weird stuff starts happening to my music, the phone opens Voice Mate by itself, and then if I'm not present, it apparently closes it and then that's when the stuff happens. I've tried everything I can on a non-rooted phone to stop this. I've tried re-installing the Music app, Uninstalling all updates to the Voice Mate and it's packages to the factory version, force-stopping Voice Mate, everything and no matter what I do the phone still opens Voice Mate and the weird stuff starts happening (It's like it's taking commands from Voice Mate to do something but I'm not even doing anything ) It's been doing this since I got my phone when it came with Android KitKat 4.4 (I was on the D10M ROM until I moved to the D20D Android L ROM) and I moved ROMs doing a completely fresh start ( I factory wiped the phone and then upgraded via a CSE flash and put all my stuff back on it manually) and I would've thought a completely fresh start would have fixed it but apparently not... Either it's a bug that's been present for a while, or it's something deeper than the ROM.
So yeah some pretty weird issues, if someone knows what could be causing them, please let me know, especially if you know a way to solve them.
Cheers guys.
I'm having a very similar problem with regards to #1 but it's doing it with Bluetooth for me!
At midnight on the dot, it will disconnect my connected Bluetooth devices. It doesn't shut Bluetooth off, it just drops the connection. I posted about it here: http://forum.xda-developers.com/verizon-lg-g3/help/bluetooth-disconnects-midnight-t2973187
Your phone sound possessed! Call 1-800-Exorcism now.
You right, weird/unusual.
Hello there,
I am posting this thread with a problem. Roughly a year ago I purchased the HTC M9 (after 2 very satisfied years using the M7). Up untill about a week ago everything was working fine for me, the only small issue I've had so far is the lack of memory space. Although this issue was easily solved by simply upgrading my device using a Sandisk SD card.
However, since a couple of days my device started overheating very quickly and lagging. Again, I tried to fix this by rebooting the phone and using CCleaner to clean up some of the junk on the device. Now here comes the actual problem: this morning I was simply using the Youtube app to watch a video when my device suddenly crashed (with 50% battery life). I plugged my phone into a charger and booted up the device again but I get a an error report saying "Sense Home stopped working", which means I'm currently unable to use my device. For some reason the HTC report function is bugged aswell, as I cannot seem to send an error report to HTC.
Can anybody tell me what is going on here and how I could solve this problem? I'm very dependent on my phone because of university and work and would like to fix this as soon as possible and preferably not with a hard reset.
Thanks in advance.
Okay I went ahead and tried out something myself based on the following on a thread on androidcentral com titled ""Unfortunately, HTC Sense has stopped" loop" (I'm not allowed to post links yet)
So I went to Apps and cleared the cache of the Sense Home app (without being in safe mode). My phone started working again, but I lost alot of information as apps like Whatsapp and Google Chrome are completely reset and I lost my contacts. Is there any way I can fix this process?
I cleared my cache but my device is still keeping me in that damned Loop. I don't want to lose my pictures or videos. What else can I do? I have an HTC One M9.
Solution to Sense Home crash loop
Kamir Tyree said:
I cleared my cache but my device is still keeping me in that damned Loop. I don't want to lose my pictures or videos. What else can I do? I have an HTC One M9.
Click to expand...
Click to collapse
Quoting the page: crowdsupport.telstra dot com dot au/t5/Device-Updates/HTC-M9-Marshmallow-6-0-update-causes-problems/td-p/577965
"Boot the phone as per normal, ignore the "Sense Home has stopped" message for now.
Pull down the notification drawer,
Tap on the cog to get into settings (once in settings clicking ok on the "Sense home has stopped" message should make it dissapear so you can see what you are doing),
Go into Apps,
Go into Sense Home,
Tap on storage,
Tap on "Clear Data".
This will delete all the data stored with the Sense Home app, not your photos or messages of contacts or anything like that.
You will have to re-configure your home screen(s) though :-/
Once you've done that you should be good to go.....You may need to reboot."
I have the same problem which started at the same time.
Tried everything, clearing Sense cache, system cache from recovery, installed custom recovery and Revolution HD rom its all the same... Everytime after few minutes or hours same problem occurs! Loop Sense crashing, rebooting, wifi turning on and off by itself...
Please someone help
Hi guys, I had the same problem just two weeks ago. Tried cache clearing, factory reset, yada yada yada. Despite all the error report pop ups I managed to use Google app to get to play store, and updated sense home from there. That did the trick. I lost all my contacts and apps but still the phone works again.
devinbost said:
Quoting the page: crowdsupport.telstra dot com dot au/t5/Device-Updates/HTC-M9-Marshmallow-6-0-update-causes-problems/td-p/577965
"Boot the phone as per normal, ignore the "Sense Home has stopped" message for now.
Pull down the notification drawer,
Tap on the cog to get into settings (once in settings clicking ok on the "Sense home has stopped" message should make it dissapear so you can see what you are doing),
Go into Apps,
Go into Sense Home,
Tap on storage,
Tap on "Clear Data".
This will delete all the data stored with the Sense Home app, not your photos or messages of contacts or anything like that.
You will have to re-configure your home screen(s) though :-/
Once you've done that you should be good to go.....You may need to reboot."
Click to expand...
Click to collapse
Thanks, great solution, apps and everything still there - I was so worried. For me this problem was a show stopper, do I even consider getting another HTC phone?? Why can't HTC modify Home Sense to disable the alert, once initiated, when the battery is fully charged, then this very annoying, irritating and phone disabling problem would just go away?
Hi all, my mom has an LG G3 phone. Have noticed many weird things happening on the phone since today.
The notification panel won't slide down. Also, no notifications are displayed in the notification bar, even when there are notifications, like receiving sms or messages on Whatsapp.
The phone has a swipe lock screen. But, the lock screen won't work, even though it shows in Security settings, that there is one.
Calls are being made from the phone, but no calls are being received. For example, if I call the phone, it says that the person is busy and the connection ends. My brother had also tried calling... same thing.
No apps can be downloaded or updated from the Play Store.
I tried to connect the phone to the PC, but, since I cannot slide down the notification panel, there is no way to change the connection mode to transfer data.
I should mention that the storage on the phone was getting close to being filled, and the phone was showing the warning that storage was less and that some of the functions might stop working. So, are these things because of that?
But, I did delete a lot of photos and videos and uninstalled apps, and now there is sufficient storage for the phone to run properly, but it still doesnt work, and these weird stuff are happening.
I suspect from the weird behavior that there might be a virus. Is that so?
What do I do? How will the phone return to sanity? How do I backup the data... if the solution is to factory reset the phone. There are important photos and videos and whatsapp data which I would like to save before performing a reset.
Any help will be appreciated.
Any help please?
I am really sorry. The phone my mom has is Motorola Moto G3 and not LG G3. I got confused.
I request the admins to please delete this thread, and I am again really sorry.
No idea where to start. Even upgraded my phone to a S9+ six months ago in a desperate attempt to fix the issue(s).
YES - as per the Title, the issue is that I receive a notification from e.g Google Discover and although I see the notification (and it's short description/summary), when I click it (i.e. to open & read the story), the notification never actually opens. Well - that'd kind of a lie because it may open anywhere from 5 to 30 mins later. What's interesting is that this behavior is NOT seen on notifications from e.g. Google Messages or WhatsApp. So perhaps there seems to be a priority or white listing going on.
Here's where it gets even more interesting:
This extremely annoying issue will come-and-go i.e. just when you're ready to throw the phone in the ocean, it magically starts working again. After 1.5 years of living with this problem, I haven't managed to figure out what I've done to either fix or break it.
When I'm experiencing this annoying notification issue, I ALSO experience the following OTHER issues:
Apps that I download from Google Play will download to around 99% and just sit there and never "install" >> however like I mentioned above, that's somewhat of a lie because wait 5 to 30 mins and the App will magically complete the installation
YouTube will regularly crash
High battery consumption
Notifications for "big-name" apps like Outlook and WhatsApp are very irregular and in the case of Outlook, I wont receive anything for an hour and suddenly, I get a flood of notifications (one after the other at a "machine gun" frequency)
The point I make is whenever I have the problem with the Notifications explained above in [1] I will ALSO (concurrently) have the problems that I've mentioned above in [2].
It's like a horrible 2-for-1 deal.
Here's a bunch of things I've tried in the last 1.5 years:
Mentioned above, I've bought a new phone
Endlessly tried factory-resetting the phone >> on the last attempt, I even restrained from "restoring" the backup just in case
Removed my Google Account >> re-installed
Clearing cache from Play Store and Play Services
Uninstalled updates for Play Services
I'm totally out of ideas and sadly, totally out of patience. I have no idea where to turn because HTC (old phone) or Samsung (new phone) don't want a piece of my problem.
I'm convinced this is an account issue or perhaps some Google heartbeat issue but don't have the resource or knowledge to confirm it.
At your mercy