Hi everyone,
I have a rather sticky problem. A few hours ago I decided to disable a few of the services that I wasn't using on my phone in the hope of some more free memory and battery saving. The services where things like Stocks (including it's widgets and tools), weather, some pre-installed apps like Sound hound and a few others. As far as I could tell none were critical system services. After finishing I rebooted my phone to check the outcome....and it was not pretty....
Phone boots and everything seems to be loading fine (interface, startup apps, notifications), but my desktop is blank, none of the three soft buttons work and the only thing that works is the power button (to reboot). ah, actually the main menu (sliding from top) works, it slides down but whatever I select from it, the menu closes and nothing would happen. I assume I disabled a service that was in dependency with HTC Sense service and now that service is failing to load...?, correct me if I'm wrong.
At this point I have no clue as to what to do except to try to see if I can root the phone again, any ideas on how I can fix this without rooting the phone?
(I have no backup, no version info...nothing..., I wasn't expecting anything like this to happen while messing with non-critical app services so I did not go through the "backing up everything" procedure... sadly... )
Related
just uninstalled some apps and now my desire keeps restarting the sense saying "the application HTC sense (process com.htc.launcher) has stopped unexpectadley.please try again. phone is now useless even using an app killer on sense it just restarts and round in circles i go. now unable to use any function of the phone has any one encountered this and can help?
same here
did you manage to find a solution to the problem ?
reinstalling all the removed application hasn't changed a thingh - keeps crashing
I tought the problem might have been with either some LCOALE plug-in that where still in some profiles o Beautiful Widget that where still on some screen but reinstalling them makes no difference
Hard reset is the only option i can see at the moment
I've encountered his yesterday when I tried to switch to another Scene.
Anyway, I found a way around this without having to hard reset.
Everytime you see the force close button, tap it. But all the while, spam the hardware search key until the search bar shows up. Type the first few letters for "Applications". You should be able to access the Applications settings menu. Go into "Manage applications". Go into "HTC Sense" and tap "Clear data". This will erase all your Scenes but it's better than doing a hard reset.
thanks ohyeahar your suggestion was very helpfull
I got to the applications but "manage application" would force close as well - so I searched for settings and was able to get to "Personalize" and "Change the Scenes" to the "Clean State" (probably any othe default scene would have worked as well) and stopping the FC loop -
that leades me to belive the problem was probably caused by beautiful widged being uninstalled (it was my clock)
The easiest solution to this type of problem is to go into safe mode.
Power down the device, and then power on again whilst holding down Menu, and keep Menu held down until the device is fully booted.
You will now be in safe mode (it will say safe mode in the bottom left corner), which prevents all 3rd party apps and widgets from running.
You can then uninstall/delete or whatever.
Regards,
Dave
Thanks Dave was not aware of that possibility and I'm sure it'll be usefull in the future
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FC again
well I'm having the same problem again ....
I probably got a bit over confident knowing that a safe mode existed and tried to switch to a saved screen configuration that still included the BW clock and the loop started all over again but now - even after deleting all the custom scenes - even choosing the clean slate scene doesn't help
if I go in SafeMode it still FC the sense UI and reboots the device.....
and "Manage Application" was FC even before when everything also was working
I feel like I'm back using WinMobile phones :-(
even after killing all the running processes it still do the same FC loop - I'll guess there are no other option but to HR
what will I lose by doing-it? and what is the best procedure to use?
thanks
Try this site myhtcdesire.com/tutorials as it has details for fixing the problem.
thanks for the link chesterdob but that solution was already posted by ohyeahar (look at post #3) and in my case doesn't work becouse "manage applications" causes a FC of it's own
how can I make a Hard Reset in this situation ?
Hey,
Not sure weather someone else has clocked onto this but I think I've worked out what is causing the problem with apps not opening (IE loading for a few seconds and then going back to the homescreen).
I thought I would share this because someone might be able to come up with a solution.
Ok so here's the problem:
- WP7 uses Tombstoning or SaveStates, whatever you want to call it.
- When an app crashes (which is inevitable on a new platform, Android apps still crash now) the system doesn't deal with them, instead the only way to stop the 'crash' is by pressing the homescreen.
- This then leads the system to create a "SaveState" of the crash.
- Next time you load the app, the system tries to restore to the previous state, restoring to the crash, causing you to go back to the homescreen.
- This is an infinite loop.
At the moment the only solution I've found is to reboot the device. Maybe there's some way that we can clear SaveStates though?
The OS itself doesn't actually save states, it's done by the applications themselves.
The problem is WP7, reboot the device.
i thought you can only access those saved states via the back button. If you try to open it anywhere else, it would trash the previous session and give you a new one.
ekw said:
i thought you can only access those saved states via the back button. If you try to open it anywhere else, it would trash the previous session and give you a new one.
Click to expand...
Click to collapse
This was my understanding, but that doesn't mean the app cant be coded to attempt to resume.
Also, this does not apply to the OS's inbuilt apps - if you open IE you still have all the previous tabs there.
I agree with the general theory - its usually started by an app crashing - but is impossible to fix in any way except restarting, due to the lack of any task manager or process control accessible to users.
So the cause, at this stage is irrelevant - cause theres only one solution - restart.
i had to reboot my phone once when t-mobile tv crashed on me. look like someone forgot to do some garbage collection after the crash and crap sit in memory until phone is rebooted.
As my title states, no idea what happened to my settings menu.
I'm "stock" rooted. (Did it back in December with odin flash - 4.3)
Firewalled, Greenified, and TitaniumBackup to Freeze useless apps.
Everything has been great, then all of a sudden I was getting 3 errrors.
Google Text to Speech, Maps and Settings all quit working. (The whole, unfortunately *blank* has stopped working)
I removed Text to Speech, but Settings still crashes and refuses to work and now Maps took it's place (T2S).
Removed Maps and still Settings does not work and will randomly crash in the background.
I have done nothing new from what I described I have already done above.
Nothing was newly frozen. I have never uninstall any stock apps, just freeze them.
Last thing I uninstalled was a GoSMS theme I no longer use. Uninstalled it through ROM Toolbox Pro as I saw it was running in the background.
Everything else appears to be working fine. Camera, Chrome, Texting, Calling and my various daily apps.
Just something with the settings "app" has gone all wrong.
It also appears it's not the entire settings. Like if I go to about phone, it's all good. If I go to display part of the settings, *crash*
Two other odd issues pertaining to this as well:
My assistive light widget no longer works. So I know this happened within a 24 hour period as I use that light nearly every day.
And when you get into the settings part of the phone, all the text / font is screwed up. (Pic attached to see what I'm talking about)
Assistive light widget shows the same messed up text as well.
Data corruption. It will spread. The easiest and most successful solution is to wipe data, system, cache, and Dalvik cache, then re-flash the stock firmware, then re-root.
If you don't want it that successful you can do the wipes and restore a backup, but there is always a chance that there was corruption saved in the last backup and in a few days it will be as it is now.
What caused the corruption? It could be anything from a bad USB cable to a nearby flash of lightening, but more likely it's whatever you do that you need root for.
Frank
I would believe that was the issue if it was more wide spread.
Or I was having stability issues in daily usage.
The phone only gets charged via usb, I have not hooked it up to a computer for some time.
No storms or surges recently either.
As far as root usings, nothing has changed or updated recently. And none of what I do hard changes anything.
Reflash. Much faster and easier than wracking your brain trying to track down what exactly little thing went wrong.
I have a problem with my phone today.
Actually last days my phone was quite slow so i disable some applications like google music, google movies etc... that i was not using at all...
It seems however that this affects the system files as since I have unistall the google music i got an error like "the system service is not responding". Initially i ignore it but now I cannot start my phone.
I start my phone, boots in my phone, stays on a black screen(showing only the time at the top right corner and the navigation buttons at the bottom) and then restart by itself.
I never had a backup of my phone...
I don't care about my contacts as most of the are saved in my google account however I want to save my text messages.
Is there a way to manage to start my phone without re-installing the system or wothout loosing my data?
I am really new to this so any instructions to be follow should be for dummies
Thanks for any help in advance.
Maria
Hello there,
I am posting this thread with a problem. Roughly a year ago I purchased the HTC M9 (after 2 very satisfied years using the M7). Up untill about a week ago everything was working fine for me, the only small issue I've had so far is the lack of memory space. Although this issue was easily solved by simply upgrading my device using a Sandisk SD card.
However, since a couple of days my device started overheating very quickly and lagging. Again, I tried to fix this by rebooting the phone and using CCleaner to clean up some of the junk on the device. Now here comes the actual problem: this morning I was simply using the Youtube app to watch a video when my device suddenly crashed (with 50% battery life). I plugged my phone into a charger and booted up the device again but I get a an error report saying "Sense Home stopped working", which means I'm currently unable to use my device. For some reason the HTC report function is bugged aswell, as I cannot seem to send an error report to HTC.
Can anybody tell me what is going on here and how I could solve this problem? I'm very dependent on my phone because of university and work and would like to fix this as soon as possible and preferably not with a hard reset.
Thanks in advance.
Okay I went ahead and tried out something myself based on the following on a thread on androidcentral com titled ""Unfortunately, HTC Sense has stopped" loop" (I'm not allowed to post links yet)
So I went to Apps and cleared the cache of the Sense Home app (without being in safe mode). My phone started working again, but I lost alot of information as apps like Whatsapp and Google Chrome are completely reset and I lost my contacts. Is there any way I can fix this process?
I cleared my cache but my device is still keeping me in that damned Loop. I don't want to lose my pictures or videos. What else can I do? I have an HTC One M9.
Solution to Sense Home crash loop
Kamir Tyree said:
I cleared my cache but my device is still keeping me in that damned Loop. I don't want to lose my pictures or videos. What else can I do? I have an HTC One M9.
Click to expand...
Click to collapse
Quoting the page: crowdsupport.telstra dot com dot au/t5/Device-Updates/HTC-M9-Marshmallow-6-0-update-causes-problems/td-p/577965
"Boot the phone as per normal, ignore the "Sense Home has stopped" message for now.
Pull down the notification drawer,
Tap on the cog to get into settings (once in settings clicking ok on the "Sense home has stopped" message should make it dissapear so you can see what you are doing),
Go into Apps,
Go into Sense Home,
Tap on storage,
Tap on "Clear Data".
This will delete all the data stored with the Sense Home app, not your photos or messages of contacts or anything like that.
You will have to re-configure your home screen(s) though :-/
Once you've done that you should be good to go.....You may need to reboot."
I have the same problem which started at the same time.
Tried everything, clearing Sense cache, system cache from recovery, installed custom recovery and Revolution HD rom its all the same... Everytime after few minutes or hours same problem occurs! Loop Sense crashing, rebooting, wifi turning on and off by itself...
Please someone help
Hi guys, I had the same problem just two weeks ago. Tried cache clearing, factory reset, yada yada yada. Despite all the error report pop ups I managed to use Google app to get to play store, and updated sense home from there. That did the trick. I lost all my contacts and apps but still the phone works again.
devinbost said:
Quoting the page: crowdsupport.telstra dot com dot au/t5/Device-Updates/HTC-M9-Marshmallow-6-0-update-causes-problems/td-p/577965
"Boot the phone as per normal, ignore the "Sense Home has stopped" message for now.
Pull down the notification drawer,
Tap on the cog to get into settings (once in settings clicking ok on the "Sense home has stopped" message should make it dissapear so you can see what you are doing),
Go into Apps,
Go into Sense Home,
Tap on storage,
Tap on "Clear Data".
This will delete all the data stored with the Sense Home app, not your photos or messages of contacts or anything like that.
You will have to re-configure your home screen(s) though :-/
Once you've done that you should be good to go.....You may need to reboot."
Click to expand...
Click to collapse
Thanks, great solution, apps and everything still there - I was so worried. For me this problem was a show stopper, do I even consider getting another HTC phone?? Why can't HTC modify Home Sense to disable the alert, once initiated, when the battery is fully charged, then this very annoying, irritating and phone disabling problem would just go away?