H815T masked as H815? - G4 Q&A, Help & Troubleshooting

Hello, posting for a friend.
I think my friend purchased an H815T as when he received the phone the box had H815T on it. The seller is not accepting return because the model number in the phone says H815. However, when trying to unlock the bootloader via LG, it says ARROW(SINGAPORE) and that a bootloader unlock is not available for that phone.
Is there anyway to prove this phone has been flashed with H815 firmware to mask its true model number? I can't find any field test mode information that would bypass the firmware and give him a real answer. And IMEI lookup only shows H815 and not H815T, although I'm not sure it would differentiate anyway.
All help greatly appreciated!

N12X93R said:
Hello, posting for a friend.
I think my friend purchased an H815T as when he received the phone the box had H815T on it. The seller is not accepting return because the model number in the phone says H815. However, when trying to unlock the bootloader via LG, it says ARROW(SINGAPORE) and that a bootloader unlock is not available for that phone.
Is there anyway to prove this phone has been flashed with H815 firmware to mask its true model number? I can't find any field test mode information that would bypass the firmware and give him a real answer. And IMEI lookup only shows H815 and not H815T, although I'm not sure it would differentiate anyway.
All help greatly appreciated!
Click to expand...
Click to collapse
Your model is H815. The model that available in Singapore is H815.
You can not unlock bootloader because LG unlocks only European H815 models

Most if not all g4 are coded h815. The regional difference comes after that will determine whether u can unlock or not and as my experience goes, the region code doesn't get specified on the g4 box. Unlike Samsung, lg doesn't distinguish different regions with different codes (like gt9300, gt9301 etc) , that how lg got me too. Shifty bastard. So u probably won't be able to get the seller to accept the return due to misleading description since it is indeed h815

Related

LG G4 "not found suffix"

So I tried to unlock my bootloader for my Lg g4. The device id popped up on adb. I copied and pasted it in the website and gave me a response saying "not found suffix." So what do i do? I heard it was only for the European version but my software says VX10b-EUR-XX. Also my box says made in Korea.
They are all made in Korea. LG is a Korean company. Which G4 model do you have?
You don't have the region specific G4 that LG is allowing to be unlocked. Many of us received the same error when trying to unlock the bootloader.
The hope is that LG will allow all variants of the H815 to be unlocked eventually, but for now - it's only a specific region. Sorry OP!
Sent from my Nexus 9 using Tapatalk
Evnul000 said:
So I tried to unlock my bootloader for my Lg g4. The device id popped up on adb. I copied and pasted it in the website and gave me a response saying "not found suffix." So what do i do? I heard it was only for the European version but my software says VX10b-EUR-XX. Also my box says made in Korea.
Click to expand...
Click to collapse
Are you sure that you are copying the device ID in correctly into the field on the LG site? Make sure that you are not copying the <bootloader> tag. It should be just one long string of letters and numbers.
Also, I'm not sure what the "X" is in your s/w version. Mine is V10c-EUR-XX. Note that it is not VX10, just V10.
tabp0le said:
They are all made in Korea. LG is a Korean company. Which G4 model do you have?
Click to expand...
Click to collapse
I have the H815
barcodelinux said:
Are you sure that you are copying the device ID in correctly into the field on the LG site? Make sure that you are not copying the <bootloader> tag. It should be just one long string of letters and numbers.
Also, I'm not sure what the "X" is in your s/w version. Mine is V10c-EUR-XX. Note that it is not VX10, just V10.
Click to expand...
Click to collapse
Yes i made sure it was and also i double checked the software version and it was VX10

Korean LG G4

Is this phone more or less an international device? It shows as LG-F500K in the about menu. Would like to unlock and root.
AFAIK international version is H815
any F500 is korean version
not sure about the unlock, but for root, you can't use the current H815 method
Thanks. I realize I should have posted here initially. Guess I'll need to check procedures to determine if the device is unlocked already. I was told by the salesperson at olleh that the device was unlocked for both sim and bootloader.

H815T - reflashed via LGUP.. now showing as H815??

Hi guys,
I've recently had my Hong Kong H815T repaired and it's come back to me with v10B-OPT1-YT. The hardware info shows H815T.
I had updated via LG Bridge to v20C, after completion the software shows v20C-OPT1-YT, I was hoping it would show v20C-HKG-TT. The hardware info still shows H815T.
Getting further annoyed at this, I decided to use LG UP and 'refurbish' my phone back to V10B-HKG-TT.KDZ for the H815T using the methods provided on XDA. However in doing so, it has flashed back to LP v10B-OPT1-YT BUT now the hardware info shows LG-H815 WITHOUT the T! Does this mean I have disabled Band 40 due to the model number change? Have I just monumentally f**ked it up somehow?
To add more to the problem, LG Bridge still indicates my phone is ready for an update for H815T v20C (04.02.2016) but I had already updated to that version...
Anyone able to help? My OCD is going ballistic lol, I wouldn't have paid extra for the T model if I didn't intend on using B40!!
Is there any way I can get H815T back showing as the model number?
Or at the very least, does this affect the extra radio band available on the H815T (B40 2300mhz)
My baseband version is MPSS.BO.2.5.c3-00101-M8992FAAAANAZM-1.31581.1
Software version is v20C-OPT1-YT.
Prior to sending it in for repairs, I was running v10F-HKG-TT and my model info was correctly displaying H815T.
Christ I haven't had my phone for 7 weeks and I already messed it up eugh.
Any help would be greatly appreciated.
Cheers,
xis123 from the land down under

[LG G4][Issue] IMEI in software different from the one in back label unable to Unlock

have an LG G4 H815 I'm facing problem with low level network & loose of LTE so i wanted to unlock my device to gain more solutions but when i put my imei in LG developers site. I got the answer that my device ID don't match the imei so i tried the Imei found in the back label . the same thing i got the same answer. So now im unable to unlock my device
Looks like you are using a refurbished device, go check your hardware IMEI to identity your device, only H811 or H815 gets BL unlocked
valest said:
Looks like you are using a refurbished device, go check your hardware IMEI to identity your device, only H811 or H815 gets BL unlocked
Click to expand...
Click to collapse
How to do this check i mean how to check the real IMEI which is compatible with the Device ID
dailybarid said:
How to do this check i mean how to check the real IMEI which is compatible with the Device ID
Click to expand...
Click to collapse
Dial *#06# will give you your hardware IMEI, that's the real IMEI.
Open a new tab,copy the link below and paste your IMEI after the “=”
http://www.lgbbs.com/LGB2B/IMEI.php?IMEI=YOUR IMEI
You won't be able to unlock your bootloader unless you have a label under your battery that has same IMEI as what shows by dialing *#06#. This is only done if repaired by LG authorised repairer.
LG will ask for photo proof of the label and even the barcode has to match. Trust me I changed my own motherboard and they don't want to know about it!
Send a mail to lg [email protected] and ask for unlock. like this:
Hello,
I tried to bootloader unlock my LG g4 H815 but i got device ID mismatch using official unlock web site.
The mainboard was replaced in aug. 2016 under warrenty. (LG Germany).
What can i do to unlock the bootloader of this device?
Best regards
walter79
Answer by lg:
Hello,
*
We apologize for any inconvenience.
*
it may not match due to the replacement.
*
If so, please send us the following:
- The new Device ID copied from the DOS command window as text.
(You can copy the Device ID with the right button of your mouse.)
- A label photo file (less than 200KB) taken from the back of the phone.
(You can find the label when you remove the battery.)*
** In the photo, the label must be visible on the back of the phone.
*
We are now providing an interim solution for this issue.
Hello,
*
We apologize for the delay and any inconvenience caused.
**last week was the Korean Thanksgiving (Chu-Seok) holiday period.*
*
You can now unlock the bootloader of your phone at Unlock Bootloader page. Please try again.
*
Best Regards,
LG Developer site Team
dailybarid said:
have an LG G4 H815 I'm facing problem with low level network & loose of LTE so i wanted to unlock my device to gain more solutions but when i put my imei in LG developers site. I got the answer that my device ID don't match the imei so i tried the Imei found in the back label . the same thing i got the same answer. So now im unable to unlock my device
Click to expand...
Click to collapse
For me the problem was taht serial number from Lg dev site (they said to find my serial number in about phone ) did not match the back phone label . SO I entered the serial number from the label and worked

Lg G4 shows wrong model number

So i bought a lg g4 second hand.
I opened the phone to check which variant it was. And on the motherboard it shows H815. But once i go into the settings and check it, it shows its a H815TR variant
Am I screwed or can I fix this?
I hope somebody can help me.
You have to use usuunlocking if you want to modify your devise
Deltastylez said:
So i bought a lg g4 second hand.
I opened the phone to check which variant it was. And on the motherboard it shows H815. But once i go into the settings and check it, it shows its a H815TR variant
Am I screwed or can I fix this?
I hope somebody can help me.
Click to expand...
Click to collapse
Explained in post # 1666 in the UsU unlock thread.
Every motherboard from any H815x model shows "H815" even if on settings shows H815TR, H815P, H815AR, etc. So there is nothing to fix... and if you want, you can Unlock the Bootloader following the steadfasterX's guide for every H815x.
( Sent it from a UsU'd H815P )

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