LG G4 "not found suffix" - G4 Q&A, Help & Troubleshooting

So I tried to unlock my bootloader for my Lg g4. The device id popped up on adb. I copied and pasted it in the website and gave me a response saying "not found suffix." So what do i do? I heard it was only for the European version but my software says VX10b-EUR-XX. Also my box says made in Korea.

They are all made in Korea. LG is a Korean company. Which G4 model do you have?

You don't have the region specific G4 that LG is allowing to be unlocked. Many of us received the same error when trying to unlock the bootloader.
The hope is that LG will allow all variants of the H815 to be unlocked eventually, but for now - it's only a specific region. Sorry OP!
Sent from my Nexus 9 using Tapatalk

Evnul000 said:
So I tried to unlock my bootloader for my Lg g4. The device id popped up on adb. I copied and pasted it in the website and gave me a response saying "not found suffix." So what do i do? I heard it was only for the European version but my software says VX10b-EUR-XX. Also my box says made in Korea.
Click to expand...
Click to collapse
Are you sure that you are copying the device ID in correctly into the field on the LG site? Make sure that you are not copying the <bootloader> tag. It should be just one long string of letters and numbers.
Also, I'm not sure what the "X" is in your s/w version. Mine is V10c-EUR-XX. Note that it is not VX10, just V10.

tabp0le said:
They are all made in Korea. LG is a Korean company. Which G4 model do you have?
Click to expand...
Click to collapse
I have the H815

barcodelinux said:
Are you sure that you are copying the device ID in correctly into the field on the LG site? Make sure that you are not copying the <bootloader> tag. It should be just one long string of letters and numbers.
Also, I'm not sure what the "X" is in your s/w version. Mine is V10c-EUR-XX. Note that it is not VX10, just V10.
Click to expand...
Click to collapse
Yes i made sure it was and also i double checked the software version and it was VX10

Related

"Hidden" SWOV Menu

I was poking around within the settings menu earlier after tapping IMEI SV 5 times under About Phone Status I notice popped up saying SWOV enabled. The only thing I noticed was below IMEI SV appeared a new item - Main software version: V10a-OPT5-SI
Curious if anyone knows what this means or used for?
This one is interesting, as I cannot see anything online about a menu! An SWOV seems to be exclusive to LG based on Software - what it means though is a complete unknown to me.
To be having a SWOV menu, which after a restart you have to activate it, does seem weird when there is no menu to be found... or I am blind and someone will give a clearer answer on this.
*edit*
I might be wrong but SWOV could mean SoftWare O__ Version? I don't know what the O is to save my life but I have a good feeling someone will say what it is xD!
"Main software version " activated under the IMEI SV menu.
for me : " V10a-GLOBAL-COM "
But I do not know what it does.
Just kicking in, even if the thread is really old. But Google didn't find anything so I am here to explain:
SWOV will get activated somehow by clicking several times on an option in telephone-info. Can't explain directly where, but what it does:
SWOV is the "SoftWare Original Version". It displays the version, the telephone was originally shipped with. It's probably hardcoded and can't get changed by software directly. It normally helps to find the correct ROM for your device, if you're curious about. Or where the phone originally was meant to work. For me, it's "V10d-EUR-XX".
For example: "V10a-GLOBAL-COM":
V10d = Shipped with Android version
GLOBAL = Target Operator
COM = (only guessing) Branding?
Anyways: Sorry for gravedigging, but should help some people out I think.
Just unlocked my SWOV accidently now too. Mine says v20d-OPT1-YT
After googling it, I came to this thread.
...Has anyone figured this out yet?
lastvampire said:
Just unlocked my SWOV accidently now too. Mine says v20d-OPT1-YT
After googling it, I came to this thread.
...Has anyone figured this out yet?
Click to expand...
Click to collapse
Does it match with the sofware? If not u must had flashed a different csc version of the v20d for e.g TWN ...so the software shows it v20d-twn but originally ur phone v20d-OPT1...its either that or ur phone is repaired or refurbished ...
Sent from my LG-H815 using XDA-Developers mobile app
jinderation said:
Does it match with the sofware? If not u must had flashed a different csc version of the v20d for e.g TWN ...so the software shows it v20d-twn but originally ur phone v20d-OPT1...its either that or ur phone is repaired or refurbished ...
Sent from my LG-H815 using XDA-Developers mobile app
Click to expand...
Click to collapse
Yea, your first guess is correct, my handset is orignally v20d-OPT1-YT but I am using your latest v20d-twn because my security patch was last updated in January. Haven't had any updates since my MM update :\
StarmanUK said:
I was poking around within the settings menu earlier after tapping IMEI SV 5 times under About Phone Status I notice popped up saying SWOV enabled. The only thing I noticed was below IMEI SV appeared a new item - Main software version: V10a-OPT5-SI
Curious if anyone knows what this means or used for?
Click to expand...
Click to collapse
Of coarse this dont work on a ls991
My phone shows V20h-OPT2-HQ.
And this shows like my new rom, thats all.
lastvampire said:
Yea, your first guess is correct, my handset is orignally v20d-OPT1-YT but I am using your latest v20d-twn because my security patch was last updated in January. Haven't had any updates since my MM update :\
Click to expand...
Click to collapse
Did u bought ur H815 new or used ?
Sent from my LG-H815 using XDA-Developers mobile app
It was new.
TheMadScientist420 said:
Of coarse this dont work on a ls991
Click to expand...
Click to collapse
H815P here...
On H815v10e after enabling SWOV menu new option appeared under Developer Options - Enable OEM Unlock. Can I now unlock and relock bootloader in a Nexus way without .bin from LG? It's very interesting.
Mine says V20i-OPT1-HQ
I bought mine new btw
SVOW menu
I also unlocked this on my LG K9. For me it says Vlli-LAO-SI.

Can I borrow a H815 unlock.bin file?

Hello!
I own the AT&T variant of the LG G4 H810 and I was wondering if the H815 unlock.bin file for the unlock bootloader process can be opened to analyze it to see if it could be adapted to unlocking the AT&T version? If anyone could send me theirs that would be great (if you can open it by all means remove the imei number and oem id number). :good:
No.
Sent From My LG G4
Why not?
Archfeind2 said:
Why not?
Click to expand...
Click to collapse
the unlock.bin files are generated from your individual IMEI code, if you try to unlock it with someone elses, it probably wouldn't do anything, just say failed or something
Jonnyn93 said:
the unlock.bin files are generated from your individual IMEI code, if you try to unlock it with someone elses, it probably wouldn't do anything, just say failed or something
Click to expand...
Click to collapse
Yeah I figured. I just wanted to see if I could edit what's inside the bin file by any means in order to replace the imei and the device code to make it work for the other models that it's not available for.
It would be interesting to get a collection of those files and examine them for patterns. There have been cases in the past where unlock key files were "generated" from your IMEI, but in fact none of that information mattered, the bootloader only looked at a single field that was the same for all devices... would be pretty funny if something like that happened again!
RenaKunisaki said:
It would be interesting to get a collection of those files and examine them for patterns. There have been cases in the past where unlock key files were "generated" from your IMEI, but in fact none of that information mattered, the bootloader only looked at a single field that was the same for all devices... would be pretty funny if something like that happened again!
Click to expand...
Click to collapse
We're all on a wild goose chase thinking LG has some voodoo magic locking the phones. Meanwhile they're sat over at LG laughing hysterically because all you need was a model number.
Jonnyn93 said:
We're all on a wild goose chase thinking LG has some voodoo magic locking the phones. Meanwhile they're sat over at LG laughing hysterically because all you need was a model number.
Click to expand...
Click to collapse
Yeah well this is definitely why the next time I will be looking at non carrier phones for myself.
use search. find unlock.bin.
http://forum.xda-developers.com/g4/help/unlock-technical-steps-to-make-unlocked-t3165391/page4
fpsq said:
use search. find unlock.bin.
http://forum.xda-developers.com/g4/help/unlock-technical-steps-to-make-unlocked-t3165391/page4
Click to expand...
Click to collapse
Thanks!

H815T masked as H815?

Hello, posting for a friend.
I think my friend purchased an H815T as when he received the phone the box had H815T on it. The seller is not accepting return because the model number in the phone says H815. However, when trying to unlock the bootloader via LG, it says ARROW(SINGAPORE) and that a bootloader unlock is not available for that phone.
Is there anyway to prove this phone has been flashed with H815 firmware to mask its true model number? I can't find any field test mode information that would bypass the firmware and give him a real answer. And IMEI lookup only shows H815 and not H815T, although I'm not sure it would differentiate anyway.
All help greatly appreciated!
N12X93R said:
Hello, posting for a friend.
I think my friend purchased an H815T as when he received the phone the box had H815T on it. The seller is not accepting return because the model number in the phone says H815. However, when trying to unlock the bootloader via LG, it says ARROW(SINGAPORE) and that a bootloader unlock is not available for that phone.
Is there anyway to prove this phone has been flashed with H815 firmware to mask its true model number? I can't find any field test mode information that would bypass the firmware and give him a real answer. And IMEI lookup only shows H815 and not H815T, although I'm not sure it would differentiate anyway.
All help greatly appreciated!
Click to expand...
Click to collapse
Your model is H815. The model that available in Singapore is H815.
You can not unlock bootloader because LG unlocks only European H815 models
Most if not all g4 are coded h815. The regional difference comes after that will determine whether u can unlock or not and as my experience goes, the region code doesn't get specified on the g4 box. Unlike Samsung, lg doesn't distinguish different regions with different codes (like gt9300, gt9301 etc) , that how lg got me too. Shifty bastard. So u probably won't be able to get the seller to accept the return due to misleading description since it is indeed h815

Help required H815T10H

Since my H815T is stuck and i am getting "antirollback version is smaller than tot" even on 815T10H open Australia
Meaning that i have to go for official kdz and my imei confirms that it is an OPTUS Australia phone.
Therefore i need a offical OPTUS Australia firmware.
http://devtester.ro/projects/lg-firmwares/country.php?country=Australia#
have official firmware but when i click download nothing just blank page leading me to
http://pkg03.lime.gdms.lge.com/dn/downloader.dev?fileKey=FW8FBVV1329FAYXCC5FD3M7/H815T10h_00.kdz
Please suggest how to make it work or where could i get official Optus firmware H815T10H.
Thanks in advance.
Are you sure you have a H815?? There shouldn't for any antirollback for the H815T
Sent from my iPhone using Tapatalk
well... another case to the list.
You must open your G4 and see in the motherboard what model it is. Probably you have a refurbish G4 (maybe LS991 model).
the_naxhoo said:
well... another case to the list.
You must open your G4 and see in the motherboard what model it is. Probably you have a refurbish G4 (maybe LS991 model).
Click to expand...
Click to collapse
Alright opened my mobile and it have EAZ66585501_H810_MAIN_1.0 written on it. What does it mean?
And thanks to you guys and your prompt reply that we still have hope for our devices.
fawadshah33 said:
Alright opened my mobile and it have EAZ66585501_H810_MAIN_1.0 written on it. What does it mean?
And thanks to you guys and your prompt reply that we still have hope for our devices.
Click to expand...
Click to collapse
That means you have an H810 and not an H815
Sent from my iPhone using Tapatalk
hyelton said:
That means you have an H810 and not an H815
Click to expand...
Click to collapse
Thanks for the tip. Now how can i flash H810 firmware. LGUP gives error "invalid tot" when H810 tot is flashed.
fawadshah33 said:
Thanks for the tip. Now how can i flash H810 firmware. LGUP gives error "invalid tot" when H810 tot is flashed.
Click to expand...
Click to collapse
Sorry I can't help with that. That's not simple if it's possible especially if your getting antirollback problems.
I'd suggest returning the phone since it's been tampered with
Sent from my iPhone using Tapatalk

Latest Software for -G710ULM?

Hello, I just bought a G710ULM off the bay and verified the model before purchase. I received it and the software verifies it's a G710ULM but a IMEI check shows it's a PM (Sprint). So the software is still on V10b with no updates coming. I'm thinking this is because the update checks the IMEI and sees it as a Sprint device even though the software says G710ULM. I see a version on LG's site for 11e, is that the latest version? Trying to figure out if I'd been duped. The seller is a MAJOR seller and I'm thinking they are getting these as new Sprint units and LG or someone is reflashing them. I might be all wrong but 2 different IMEI checkers say it's a Sprint.
rzracer2 said:
Hello, I just bought a G710ULM off the bay and verified the model before purchase. I received it and the software verifies it's a G710ULM but a IMEI check shows it's a PM (Sprint). So the software is still on V10b with no updates coming. I'm thinking this is because the update checks the IMEI and sees it as a Sprint device even though the software says G710ULM. I see a version on LG's site for 11e, is that the latest version? Trying to figure out if I'd been duped. The seller is a MAJOR seller and I'm thinking they are getting these as new Sprint units and LG or someone is reflashing them. I might be all wrong but 2 different IMEI checkers say it's a Sprint.
Click to expand...
Click to collapse
G710ULM owner here on Project Fi, the latest version is M10g. Updated to it about a week ago. Your phone may just need some time, or you can try using the LG Bridge software on a computer to update the phone over USB. Otherwise, it may just be a carrier thing.
I tried Bridge but when I check for update it gives an error. Wondering, when you check you IMEI does it show up as a G710ULM ? thank you
I got the same problem, got it on ebay, In settings the model is G710ULM, but the real model is G710PM. I also try updating via LGBRIDGE i aslo get the same error. Trying to get a KDZ file but i just cant find one and i don't know if putting another region firmware would work. There's a youtuber that had sprint LG G6 and just changed the Firmware (used one from canada, it work and also UNLOCKED all bands for world wide use).
Same ebay phone Same issue here with no s/n showing hardware is fine unlocked running tmobile usa.. Signal seems bad. Never see 4glte icon only 4g , H, G. Hopefully we can flash to some other firmware to get lastest update.Right now running v10b-Lao-COM firmware i guess thats sprint rom
Sent from my LM-G710 using Tapatalk
I did flash mine, had the ULM software with SECURITY PATCH MAY.... What i did is download ULM 10g file from website, used LG-UP to flash it, But first you have to create a DLL file for LG-UP for this to work, if not you going to a error on LG-UP when you hit START.
Radha09 said:
I did flash mine, had the ULM software with SECURITY PATCH MAY.... What i did is download ULM 10g file from website, used LG-UP to flash it, But first you have to create a DLL file for LG-UP for this to work, if not you going to a error on LG-UP when you hit START.
Click to expand...
Click to collapse
Nice! So the phone still unlocked and has latest sprint firmware? or G710ulm firmware 10g? I guess is this one
https://www.getdroidtips.com/g710ulm10g-software-update-lg-g7-thinq/ " ) Currently on my G7 runing V10b-LAO-COM already list as MAY 1 2018 Android Security Patch, do u have any detail steps post somewhere? Thanks .
jonahy said:
Nice! So the phone still unlocked and has latest sprint firmware? or G710ulm firmware 10g? I guess is this one
https://www.getdroidtips.com/g710ulm10g-software-update-lg-g7-thinq/ " ) Currently on my G7 runing V10b-LAO-COM already list as MAY 1 2018 Android Security Patch, do u have any detail steps post somewhere? Thanks .
Click to expand...
Click to collapse
Yes, the G710ULM firmware 10g that's the project FI(I used another link, not the same you posted, but it should work). I was running the same firmware V10b-LAO-COM, The project FI, was the only one I could find (ULM), so that's why I decided to use that one and because I read on Google that those phones are unlocked. I don't have the steps, but I could make a post in a few hours. And also it's still unlocked, using it outside the US. (I got this one on eBay unlocked version, but it's Sprint).
Does it work with Sprint now? I have the same story - bought "unlocked" g7 on eBay, shows G710ULM in settings but IMEI shows as Sprint phone.. Was working on Tmobile but when I activated with Sprint it doesn't read the SIM.
justanyone said:
Does it work with Sprint now? I have the same story - bought "unlocked" g7 on eBay, shows G710ULM in settings but IMEI shows as Sprint phone.. Was working on Tmobile but when I activated with Sprint it doesn't read the SIM.
Click to expand...
Click to collapse
Yes, it's working.
Radha09 said:
Yes, it's working.
Click to expand...
Click to collapse
Thanks so much for confirming. Now I have to decide if I should risk this to get it working or just return..
justanyone said:
Thanks so much for confirming. Now I have to decide if I should risk this to get it working or just return..
Click to expand...
Click to collapse
Well I think it really depends on you, maybe you should return de device, if Sprint doesn't work.... On eBay it said "UNLOCKED". So if it does not work just return it... I am using the phone outside the US.
rzracer2 said:
I tried Bridge but when I check for update it gives an error. Wondering, when you check you IMEI does it show up as a G710ULM ? thank you
Click to expand...
Click to collapse
Sprint devices support FOTA Update only!
LG bridge does not support Software Update for Sprint devices
---------- Post added at 09:41 AM ---------- Previous post was at 09:37 AM ----------
LG G7 thinQ Project Fi firmware
https://www.mylgphones.com/lg-g7-thinq-project-fi-stock-firmware-g710ulm10g.html
Radha09 said:
Yes, the G710ULM firmware 10g that's the project FI(I used another link, not the same you posted, but it should work). I was running the same firmware V10b-LAO-COM, The project FI, was the only one I could find (ULM), so that's why I decided to use that one and because I read on Google that those phones are unlocked. I don't have the steps, but I could make a post in a few hours. And also it's still unlocked, using it outside the US. (I got this one on eBay unlocked version, but it's Sprint).
Click to expand...
Click to collapse
does Gpay Works on Ur ULM ?
Does this also unlock the APN settings? G710pm, gsm carrier unlocked, but does not allow APN to be changed.
Radha09 said:
Yes, the G710ULM firmware 10g that's the project FI(I used another link, not the same you posted, but it should work). I was running the same firmware V10b-LAO-COM, The project FI, was the only one I could find (ULM), so that's why I decided to use that one and because I read on Google that those phones are unlocked. I don't have the steps, but I could make a post in a few hours. And also it's still unlocked, using it outside the US. (I got this one on eBay unlocked version, but it's Sprint).
Click to expand...
Click to collapse
Did you manage to make a detailed post regarding the steps to do this ? or if you can point me to one.
Thanks.
i downloaded the latest LM-G710ULM pie kdz and it has worked perfectly with the sprint thinq
Apologies for replying to an old thread, but I have one of these modded sprint g7 that shows G710ULM.
Could someone be able to be kind enough to list out the steps used to manually upgrade the stock android 8 up to android 9 please?
guitar_pic said:
Apologies for replying to an old thread, but I have one of these modded sprint g7 that shows G710ULM.
Could someone be able to be kind enough to list out the steps used to manually upgrade the stock android 8 up to android 9 please?
Click to expand...
Click to collapse
https://forum.xda-developers.com/showpost.php?p=81131579&postcount=247
Wifi on lg g7
Anyone have problem with wifi on lg g7 yet???? My phone of sprint , g710ulm21e alway disconnect and reconnect . Some one can help me. When i play game , wifi is no problem. So crazy

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