Is this tablet stable? Mine crashes all the time. - Galaxy Tab S Q&A, Help & Troubleshooting

:crying:
Hey - I got a like new Galaxy Tab S 32GB for $190 a few days ago. Theoretically a great device...
However, it crashes all the time. Just putting some load on it, even Google Maps search can force reboot it. Games like Iesabel or Shadowrun crash on start.
Is this normal with this thing or is there some internal damage? I rooted and to look at logs and found no issues and fresh installed the latest OS image via Odin but no change.
I am baffled a high end device would display such issues. My other tablets (cheapo Lenovo etc are all fine with these apps). Any tips?
I have a day or two to return this thing. Would love to keep it but realistically it's just too frustrating.
Thanks.
(bollocks, just saw there is a Help and Troubleshooting forum, but don't know how to move this thread. sorry...)

-beluga- said:
:crying:
Hey - I got a like new Galaxy Tab S 32GB for $190 a few days ago. Theoretically a great device...
However, it crashes all the time. Just putting some load on it, even Google Maps search can force reboot it. Games like Iesabel or Shadowrun crash on start.
Is this normal with this thing or is there some internal damage? I rooted and to look at logs and found no issues and fresh installed the latest OS image via Odin but no change.
I am baffled a high end device would display such issues. My other tablets (cheapo Lenovo etc are all fine with these apps). Any tips?
I have a day or two to return this thing. Would love to keep it but realistically it's just too frustrating.
Thanks.
(bollocks, just saw there is a Help and Troubleshooting forum, but don't know how to move this thread. sorry...)
Click to expand...
Click to collapse
I'd take it back , sounds like a hardware issue.
Had mine for over a year and can honestly say its never rebooted once.

Agreed with the post above me. It used to be Samsung flagship. Mine did reboot once in a blue moon but very rare.
Sent from my iPhone using Tapatalk

sus4ntoh said:
Agreed with the post above me. It used to be Samsung flagship. Mine did reboot once in a blue moon but very rare.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Yeah, thanks guys. That's what I'd expect from a Samsung flagship. I'll return it. Cheers.

Yeah, loose battery connection is a big problem on the 8.4" and the odd 10.5" , bending the tablet can cause this problem, that is why the 8.4" is more affected, you have to be a giant to fit the 10.5" in your pants pocket.
John.

Related

Daily Steals Gsm Galaxy Nexus

Who just bought one?
I bet they sold a crap ton. I picked up a silver model.
I'm hoping that it's actually new, and without defects.
Supposedly it takes up to 3 Weeks to ship...
Sent from my HTC HD2 using XDA App
FriedSushi87 said:
Who just bought one?
I bet they sold a crap ton. I picked up a silver model.
I'm hoping that it's actually new, and without defects.
Supposedly it takes up to 3 Weeks to ship...
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
I just bought a Nexus yesterday form somewhere else for $100 more. But is a legit seller, super fast shipping, and I'm impatient so that 3 week wait would almost be worth $100.
Either way, if this deal works out good for you. I was just paranoid and actually paid a bit more to buy from a reputable seller and have peace of mind.
FriedSushi87 said:
Who just bought one?
I bet they sold a crap ton. I picked up a silver model.
I'm hoping that it's actually new, and without defects.
Supposedly it takes up to 3 Weeks to ship...
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
Yeah it's gonna take a hell lot of time for them to get it shipped to you. And don't worry, the phone will be new
arzbhatia said:
Yeah it's gonna take a hell lot of time for them to get it shipped to you. And don't worry, the phone will be new
Click to expand...
Click to collapse
I saw numerous recent reports from new egg stating that their "new phone" came with the seals broken, Chinese business cards loaded inside, finger prints, and reports of device tampering (setup program didn't launch, went straight to home screen)
Often on sites such as this, they sell at low prices because they acquire a large stock of cheap devices from an over seas distributor, and having some of the phones having been tampered with would lower the price for them significantly.
Let's hope the sale is legit, and maybe just an overstock of silver/white phones......
Sent from my HTC HD2 using XDA App
FriedSushi87 said:
I saw numerous recent reports from new egg stating that their "new phone" came with the seals broken, Chinese business cards loaded inside, finger prints, and reports of device tampering (setup program didn't launch, went straight to home screen)
Often on sites such as this, they sell at low prices because they acquire a large stock of cheap devices from an over seas distributor, and having some of the phones having been tampered with would lower the price for them significantly.
Let's hope the sale is legit, and maybe just an overstock of silver/white phones......
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
AFAIK, DailySteals is 90% legitimate! Don't worry and just hope for the best
arzbhatia said:
AFAIK, DailySteals is 90% legitimate! Don't worry and just hope for the best
Click to expand...
Click to collapse
More legitimate than newegg.com ?
I was surprised to read those reports actually....
Sent from my HTC HD2 using XDA App
First post! Got mine from dailysteals as well when they had their promo a few weeks back (got mine mid Jan). Wait was a little over two weeks. And yes it was brand new and I've had no issues whatsoever.
Sent from my Galaxy Nexus using Tapatalk
I also ordered one yesterday from daily steals. Hoping for the best. I can't wait till it comes in!
I've had my Galaxy Nexus for quite a while. Ordered from Daily Steals as well. No problems to report here. Shipping took longer than I would have liked though.
Oh and if it makes a difference to anyone the one I got from them was a yakju.
Sent from my Galaxy Nexus using XDA App
Is anyone else having issues with the phone they received from this deal?
My phone is stuck in a boot loop, and it's still unrooted and at stock ROM.
Samsung won't provide me support because it's international.
I have a $530 paperweight...
Sent from my HTC HD2 using XDA App
FriedSushi87 said:
Is anyone else having issues with the phone they received from this deal?
My phone is stuck in a boot loop, and it's still unrooted and at stock ROM.
Samsung won't provide me support because it's international.
I have a $530 paperweight...
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
Boot into the bootloader by holding down both volume up and down and power.
Scroll to recovery using the volume keys and select recovery.
When you see the android laying on his back press volume up and power. You might have to do it a few times. Eventually, it will show a menu.
Then clear user data and reboot.
Let me know if that works. You will lose your data but your phone will be functional again.
If that doesn't work we can try another method.
El Daddy said:
Boot into the bootloader by holding down both volume up and down and power.
Scroll to recovery using the volume keys and select recovery.
When you see the android laying on his back press volume up and power. You might have to do it a few times. Eventually, it will show a menu.
Then clear user data and reboot.
Let me know if that works. You will lose your data but your phone will be functional again.
If that doesn't work we can try another method.
Click to expand...
Click to collapse
I'm going to try to do this tonight most likely when I get home.
I'm hoping there is a way to access the internal memory without booting the device. Someone recommended adp connecting via the computer, and somehow accessing the internal flash memory.
I'm going to copy/paste a well written explanation that details what I've done, researched, ect. In case anyone else finds this thread and hopefully they'll find it useful..
I'm experiencing a similar issue with my international version unlocked gsm galaxy nexus. My device is still on the stock ROM, not rooted, and no modifications. It had been updated to the latest version of Android available for this device via an ota update. My carrier is Tmobile USA.
I got it a few weeks ago from daily steals.com unsubsidized, and had been experiencing intermittent and random restarts of the device. This started about four days after getting the device, and would happen 3-4 times a week, sometimes multiple times per hour.
I researched online and found that random restarts were a common issue with galaxy nexus devices, especially gsm versions, and that at the time there were no known solutions to fix this issue besides factory resetting. Some users claimed after a hard reset, the device continued to randomly reboot. Others noticed the reboot issue stop upon the reset, but only to manifest itself again over time.
After about a week or two of this intermittent reboot issue, the phone seemed to have stopped restarting, or at least if it was, I wasn't noticing it (i.e. It was in my pocket, or I was sleeping).
Now, after it performing perfectly (as far as I know) for about a week, I thought it might have been a fluke, and that uninstalling some programs and updating others solved the issue, and it was just a software conflict.
Unfortunately for me, I was wrong. This afternoon after unplugging my phone from the wall and turning it on, it begun to boot loop. The previous night, I had let the device's battery completely drain to the point where the phone shut off.
Now it's not even staying on for more than 10 seconds at a time before restarting. If I can manage to click into an app before it restarts, it loads up fine, then it freezes, and I hear a Pop sound from the device and it restarts.
I haven't tried hard resetting the device yet, as I'm hoping there's a way to recover some of my data on the device first.
I did however somehow manage to boot it into safe mode once accidentally, which didn't do much as it still rebooted within ten seconds.
Some possible explanations that I've read across the internet include
1) general Android OS error
2) issue with wifi being turned on
3) possible issue with corrupted Sim card?
I've managed to turn off wifi in the few seconds the device was last on, but it still rebooted.
I removed my Sim card entirely and tried to boot as well, to no avail.
I've contacted Samsung USA, but they don't provide support for my device because it's the international version. They gave me a phone number for the UK Samsung support office, but I cannot dial it, as I believe it might be restricted on my phone plan, and I need to get a calling card.
I sent daily steals an email regarding this issue, but I'm not really expecting much from them.
Have many other people experienced the boot loop issue? I've seen a few incidents so far. Is it software? Hardware related?
Evidently people with custom roms are experiencing this issue as well, meaning it's a hardware issue, a software issue that certain roms share the same code, or a driver issue.
What's sad it's that my HD2 with Android hacked onto it still works fine, even after going through the washing machine full cycle while on with a fully charged battery...
Any thoughts/advice?
Thanks in advance for responding.
Sent from my HTC HD2 using Tapatalk
Click to expand...
Click to collapse
Sent from my HTC HD2 using XDA App
Ordered a GN from dailysteals on the 21st. It arrived at my door 8 days later. No issues with the brand new phone.
Ordered mine with the most recent sale. Received in about a week with the factory seal almost broken, but it was hanging on by just a little bit. The unit is brand new and no problems. Only thing was the adapter that dailysteals included for the charger did not fit the Samsung Euro wall charger. Luckily had another one.
Battery life has been fantastic so far. I took it out of the package turned it on and the battery lasted over 12 hours without a charge!
It is not a jakju unfortunately and I don't want to mess around with it. The Google Play store website shows it as a T-Mobile Samsung Galaxy Nexus too.
I bought my nexus when they had it on March 1st and I have no complaints. The phone came brand new in the box with the factory seal and has worked just fine since the day I got it. Even though I paid a little more then it is in I'm very happy with the purchase.
Sent from my Galaxy Nexus using Tapatalk

[Q] I have the grounding issue (bad screen sensitivity)

Hi everybody! I have been reading here that some people had this issue, but I don't see how they solved it. I've had this issue since the beginning.
Basically, screen sensitivity is very bad when the device is unplugged, only when it's plugged in or holding it with both hands it responds correctly.
This is a problem for me, because for studying, i put the a100 on its stand case, and only need one finger to slide a word or ppt. With this grounding issue, i have to touch the a100 with both hands to make it react properly, it's very annoying and uncomfortable.
Should I take it to the technical support? it's a hardware problem? I tried the build.prop from crossix and still the same. And tried the recalibrate.apk without any success. I don't know what else I can do.
I'm still in guarantee, i'm thinking seriously to take it to SAT. But i have unlocked bootloader, how can i revert it? How should i prepare the device to keep manteining the guarantee?
people who sent the a100 to SAT with this problem, it was solved?
thanks, I really need a fix for this
I have installed the official ICS rom and now it seems locked again, and I'm not root anymore. I think it's prepared for SAT, so I've called acer technical support, they will take the tablet for repair on tuesday 15.
I will post the results when they send it back to me, if someone is interested.
Did you try it after the update to ICS? the OTA ICS updates did wonders for the sensitivity of most of our tabs.
Yes, this is happening since the beginning when I bought the tablet with honeycomb, and still happens in ICS. Let's see if the technical support can fix it! because I really love this a100 thanks!
it makes any difference to upgrade by OTA or by flashing the rom that's here? I have flashed ICS, not by OTA
Is your build .14? That's the one that seems to fix the touchscreen problems.
I have had the touchscreen issues since day one also. Same issues, works fine without a case in two hands, one handed or laying it on a table/couch the screen is jumpy, random touches, and glitchy multi-touch. I've run 3.2 gen2, ICS .014, and ICS .017. I've even popped it apart looking for something simple (and to take a look at the wifi antenna), but nothing obvious found. I would have to guess it is a manufacturing defect.
jakob95 said:
Is your build .14? That's the one that seems to fix the touchscreen problems.
Click to expand...
Click to collapse
Yes it's that build (downloaded from the russian link)
This happens also in the a100 of my uncle. He has not yet the build .14, but I'm starting to think this build won't work to fix that.
I thought this build would fix the problem, but...
I want to believe it's a problem with some tabs and I had bad luck, and that technical support will fix it.
I've made this video showing the problem.
http://www.youtube.com/watch?v=yIGnXT22vhA
Definitely a problem with your tablet, mine is perfect.
I have similar problem but not bad us yours .. but iam out of luck because i buy it from ebay with no gurantee
I will send it tomorrow, we will see what happens xD
today my dear tablet have been sent to be repaired. I hope it will be with me soon again! xD I'll keep informing!
I've just received an email saying that my tablet is repaired! they will send it to me in the next days, very fast! I don't know if this is good or bad... xD
aishaz said:
I've just received an email saying that my tablet is repaired! they will send it to me in the next days, very fast! I don't know if this is good or bad... xD
Click to expand...
Click to collapse
Well about all I can do is wish you good luck buddy
I just got a refurb off of ebay and it has a 90 day warranty thru Acer, and the fella I purchased it from.
I am not having any issues with the screen even using the stylus they sent with it.
I tried the stylus to see what the hype was with a stylus and found it to be just that hype.
Do you have any type of screen protector on your tab?
Sometimes certain ones can cause issues.
If your device is under warranty I would let them fix it.
yes I have a screen protector, but the issue is there even without it.
I will tell you when i recover my tab and see if it's fixed xD
yea its the device itself i had problems with mine.. it had become completely unresponsive after i rooted it and installed ics i sent it back to the factory took almost a month and got a new one i suggest u do the same
How do I get a new one? today I have received mine and the problem doesn't seem fixed I wonder what they did to think it was resolved
aishaz said:
How do I get a new one? today I have received mine and the problem doesn't seem fixed I wonder what they did to think it was resolved
Click to expand...
Click to collapse
To be honest I didn't think the problem would be resolved. Contact them again and tell them the problem is not resolved; I'm sorry to say this seems like a design issue.
On the other hand, maybe you are being overly critical? My tab works well, but if I want to make the touchscreen seem less than perfect, then I would have no problems doing so. However, in practice this is a non-issue, and I have not had a problem with either my previous tab (which I sent back because it stopped charging) or my current tab (which I've had for 5 days). Of course, this is after upgrading them to official ICS releases.
I don't think I'm being critical, the fact that I can't slide a document properly without having to hold the tab with both hands is very very annoying for me, since I want it to study and the idea was to keep the tab in a stand in the table and touch it only for sliding for example. I stopped using it for this purpose due to that.
Moreover, my mother has another cheaper tablet and tactil control works so much better... In the same situations that my tab. I envy her for that, cause my tab is over 200€ more expensive and it's suposed to be better xD
I have an exam today, i will try to find time to call acer to tell them the problem is not solved.

[Q] Galaxy Tab Pro 8.4 screen sensitivity

Just wondering if it's just me or the screen on the Galaxy Tab Pro 8.4 is way too sensitive. When I try to scroll the page (on Google+ for example) I always end up opening something. It makes me not want to use it. It's really frustrating.
I also tried using a stylus (Wacom Bamboo Solo) and the result is the same.
So, is it only me? Is there any solution for that?
I have the same issue using Pulse. It's been good for gaming though. I might try a screen protector and see if it makes a difference.
Sent from my LG-D800 using Tapatalk
Depends on what you're coming from.
I found the S4 to be very sensitive at first but that was from the S2 and OneX. The S3 may have been about the same as the S4 for all I know.
It would make sense if it started in Samsung devices when they added the hover function to their devices. They also made them more compatible with gloves around that time.
I doubt the Tab Pro is much more sensitive than the S4 but I don't own one yet.
You'll likely get used to it very quickly like I did.
meboy said:
Depends on what you're coming from.
I found the S4 to be very sensitive at first but that was from the S2 and OneX. The S3 may have been about the same as the S4 for all I know.
It would make sense if it started in Samsung devices when they added the hover function to their devices. They also made them more compatible with gloves around that time.
I doubt the Tab Pro is much more sensitive than the S4 but I don't own one yet.
You'll likely get used to it very quickly like I did.
Click to expand...
Click to collapse
The sensitivity on my device was extremely off.
I did little research today. I went to Best buy and tested the Tab Pro 8.4 in the showroom, it performed much better than mine, no issues, "normal" sensitivity... (looks like this issue is not affecting all the Tab Pro 8.4 tablets)
I called Samsung support to find out what's going on. I was told to do a reset on the device. I did it through the Samsung recovery - full wipe.
Now everything seem to be "normal". Looks like that solved my problem.
BTW, I'm using HTC One (replaced my old S2)
Sent from my SM-T320 using Tapatalk
I have the exact same problem.. The screen is way too sensitive and I hate using this tablet. I wish I could return it. Thought it was just me. A very slight flick and the page zooms to the bottom. sometimes touching the screen causes I to zoom in and out to the places I don't even know where it's going.
TwinXM said:
The sensitivity on my device was extremely off.
I did little research today. I went to Best buy and tested the Tab Pro 8.4 in the showroom, it performed much better than mine, no issues, "normal" sensitivity... (looks like this issue is not affecting all the Tab Pro 8.4 tablets)
I called Samsung support to find out what's going on. I was told to do a reset on the device. I did it through the Samsung recovery - full wipe.
Now everything seem to be "normal". Looks like that solved my problem.
BTW, I'm using HTC One (replaced my old S2)
Sent from my SM-T320 using Tapatalk
Click to expand...
Click to collapse
Same issue here. Way too sensitive at the moment. I end up tapping the ads or opening unwanted links when browsing the web.
soundneedle said:
I have the exact same problem.. The screen is way too sensitive and I hate using this tablet. I wish I could return it. Thought it was just me. A very slight flick and the page zooms to the bottom. sometimes touching the screen causes I to zoom in and out to the places I don't even know where it's going.
Click to expand...
Click to collapse
michintom said:
Same issue here. Way too sensitive at the moment. I end up tapping the ads or opening unwanted links when browsing the web.
Click to expand...
Click to collapse
Try to do the factory reset and post your feedback after its done.
Do it in the recovery mode.
1. Power down your device.
2. Hold Volume Up and Power at the same time until you see the Samsung logo appear. Then release.
3. In the recovery mode press Wipe Data/Factory Reset.
4. Reboot and wait for few minutes untill everything loads.
Sent from my HTC One using Tapatalk
TwinXM said:
Try to do the factory reset and post your feedback after its done.
Do it in the recovery mode.
1. Power down your device.
2. Hold Volume Up and Power at the same time until you see the Samsung logo appear. Then release.
3. In the recovery mode press Wipe Data/Factory Reset.
4. Reboot and wait for few minutes untill everything loads.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Thanks! Made it a little better but still kind of annoying. When scrolling through youtube videos, a video starts playing when I didn't intend to click on that specific video.
TwinXM said:
Try to do the factory reset and post your feedback after its done.
Do it in the recovery mode.
1. Power down your device.
2. Hold Volume Up and Power at the same time until you see the Samsung logo appear. Then release.
3. In the recovery mode press Wipe Data/Factory Reset.
4. Reboot and wait for few minutes untill everything loads.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
My Tab Pro 8.4 has the same problem making it almost completely useless. When scrolling it constantly opens wherever I lift my finger. It's also constantly zooming in & out. I tried the Wipe Data/Factory Reset twice with no resolution. I didn't use it much the first couple weeks as I was waiting to get a case before using it and now it's too late to return it to Best Buy. I wanted to love, it but I find myself never using it now. I also tried adjusting the Press and Hold delay.
tlbeedy said:
My Tab Pro 8.4 has the same problem making it almost completely useless. When scrolling it constantly opens wherever I lift my finger. It's also constantly zooming in & out. I tried the Wipe Data/Factory Reset twice with no resolution. I didn't use it much the first couple weeks as I was waiting to get a case before using it and now it's too late to return it to Best Buy. I wanted to love, it but I find myself never using it now. I also tried adjusting the Press and Hold delay.
Click to expand...
Click to collapse
After I did the Factory Reset I noticed some improvement, but I'm still not satisfied with it. On top of that I started noticing the digital noise coming from the speakers (reported by other users) when I open a game and mute the sound.
And just like like you, I don't want to hate my $400 device.
I decided to send it to Samsung for repairs. I'm shipping it today.
BTW Best Buy's return/exchange policy sucks!
I went there after 25 days of purchase to ask if I can exchange it and they said:
"no, but you can bring it to the Geek Squad and they will take a look at it for a small charge" :/
We should definitely have more than 15 days to return/exchange faulty device!
Sent from my HTC One using Tapatalk
Did Samsung happen to mention how long it should take for the repair?
tlbeedy said:
Did Samsung happen to mention how long it should take for the repair?
I believe it's up to 30 days, the 1st time my gear was back within 4 days but 2nd time was over 3 weeks.
Sent from my LG-V500 using Tapatalk
Click to expand...
Click to collapse
tlbeedy said:
Did Samsung happen to mention how long it should take for the repair?
Click to expand...
Click to collapse
Nope, they did not. I'll call them after they receive my tablet
gingerdude said:
tlbeedy said:
Did Samsung happen to mention how long it should take for the repair?
I believe it's up to 30 days, the 1st time my gear was back within 4 days but 2nd time was over 3 weeks.
Sent from my LG-V500 using Tapatalk
Click to expand...
Click to collapse
Fingers crossed they will fix it quickly
Click to expand...
Click to collapse
Opening those ad pages on websites and opening random videos on youtube is getting really annoying. Samsung needs to provide an update asap. The screen sensitivity makes this tablet useless.
just got my Tab Pro 8.4" 32GB today instead of the Tab Pro 10.1" which i returned.
was a bit nervous about the sensitivity problem. but after playing with it for about 1 hour I can say its perfectly fine..
My 8.4 is the same, way too sensitive.
Sent from my SM-T320 using XDA Premium HD app
I have this same issue, too sensitive.
Same problem T325
same issue with hong kong version.
I flashed unofficial cm11, it improved the problem, but it still happens. so I assume this is a hardware related? Then I tried us and china official roms, make the tablet unusable. This is too bad. I want to love this tablet, but samsung just ruined it.
I had the same issue across all 4 devices (multiple exchanges for the speaker issue).
I found that If you install a screen protector it minimizes the problem. So I would give that a go.

[Q] My new Tab S restarts many times withour reason ? please help

Hello
I bought new Tab S 10.5 - T805 Model, the Tab was new just out of the box and has KitKat 4.4.2 , when I use it especially when i put Wifi on, it suddenly restart, and this happen several times while i'm surfing or playing game, sometimes after 5 minutes and sometimes after 1 Hour, I did factory reset through setting but same thing, still restart like 10 - 15 times a day, I tried Master factory reset also same thing, it has nothing to do with Apps because it restart without apps, I tried he safe mode thing and it also restart while using it.
I removed MicroSD and same problem still exist, I also stopped sync, I think i have tried almost everything
I really felt tired because when you are in a middle of something or having a call it suddenly restart without any reason, anyway the new lollipop just released and I update my system to the new lollipop through OTA, but the problem still exist.
Sometimes the tab show this message "Unauthorized Actions Have Been Detected", but most of the times it restart without showing this message
Please help, i'm tired of this Tab S, it's very expensive and now it's useless
I have the same problem. I've tried all software tricks to no avail. Then I noticed something.
It restarts when you slightly move the tablet. So I think it is a hardware issue. Sort of a bad fixing of the battery. When it moves, it loses the electric connection for a short time.
You should return the tablet to get it repaired.
I haven't returned mine yet because I don't want to wipe my tablet and wait for 3 months to get it back.
I'm angry with Samsung. This is the last time I buy a Samsung product !
Sent from my SM-T700 using XDA Free mobile app
I wish people would post what country they bought there tablet in, I always wonder if some countries get B grade electronics, or returned or repaired stuff, as some country's don't have very good consumer protection.
John.
Bought mine in Reunion island, Indian Ocean.
On the back of the tablet, mentioned "made in Vietnam by Samsung "
Sent from my SM-T700 using XDA Free mobile app
jeandesire said:
I have the same problem. I've tried all software tricks to no avail. Then I noticed something.
It restarts when you slightly move the tablet. So I think it is a hardware issue. Sort of a bad fixing of the battery. When it moves, it loses the electric connection for a short time.
You should return the tablet to get it repaired.
I haven't returned mine yet because I don't want to wipe my tablet and wait for 3 months to get it back.
I'm angry with Samsung. This is the last time I buy a Samsung product !
Sent from my SM-T700 using XDA Free mobile app
Click to expand...
Click to collapse
i tried to wave the tab in every position left right up down to see if this has to do with losing battery but it doesn't seem to be related, no restart happen, I confirm many restarts just happen even it's standing on flat surface no moving
Mine is from United Arab Emirates and also made in Vietnam by Samsung
roov10 said:
Hello
I bought new Tab S 10.5 - T805 Model, the Tab was new just out of the box and has KitKat 4.4.2 , when I use it especially when i put Wifi on, it suddenly restart, and this happen several times while i'm surfing or playing game, sometimes after 5 minutes and sometimes after 1 Hour, I did factory reset through setting but same thing, still restart like 10 - 15 times a day, I tried Master factory reset also same thing, it has nothing to do with Apps because it restart without apps, I tried he safe mode thing and it also restart while using it.
I removed MicroSD and same problem still exist, I also stopped sync, I think i have tried almost everything
I really felt tired because when you are in a middle of something or having a call it suddenly restart without any reason, anyway the new lollipop just released and I update my system to the new lollipop through OTA, but the problem still exist.
Sometimes the tab show this message "Unauthorized Actions Have Been Detected", but most of the times it restart without showing this message
Please help, i'm tired of this Tab S, it's very expensive and now it's useless
Click to expand...
Click to collapse
i think the battery connector not attached so well, just bring to samsung service center
It seems battery issue then, i'm in syria now and no samsung center here
I will see if they might return it from the syria i bought from but most likely wont do anything just my bad luck
I watched a video of some having batter issue and from comments in youtube they suggest to open the back cover and unplug the battery connecter then replug it, what you think
Sent from my SM-T805 using XDA Free mobile app
I noticed that the random reboots happen only when wifi on and browsing or using messenger or youtube
And when wifi is off i didn't notice yet any reboot so far but as soon as i put wifi on it will reboot some time usually 10 minutes maybe more maybe less
Does this may indicate anything, any helo would be appreciated
Thanks
Sent from my SM-T805 using XDA Free mobile app
roov10 said:
It seems battery issue then, i'm in syria now and no samsung center here
I will see if they might return it from the syria i bought from but most likely wont do anything just my bad luck
I watched a video of some having batter issue and from comments in youtube they suggest to open the back cover and unplug the battery connecter then replug it, what you think
Sent from my SM-T805 using XDA Free mobile app
Click to expand...
Click to collapse
Be safe friend.
Jamesyboy said:
Be safe friend.
Click to expand...
Click to collapse
thanks, I will actually i don't know how to remove the cover anyway
but the tab is useless sometimes i want to throw it out of the window, i will never ever buy samsung anymore they suck, stick with iOS at least Apple respect her customers
roov10 said:
thanks, I will actually i don't know how to remove the cover anyway
but the tab is useless sometimes i want to throw it out of the window, i will never ever buy samsung anymore they suck, stick with iOS at least Apple respect her customers
Click to expand...
Click to collapse
Look, before declaring you will never this that and the other, you could just have a faulty unit.
EVERY manufacturer produces faulty units even Apple!
Samsung sell millions of units there's bound to be bad ones due to faulty components. That can't be helped.
I have had no trouble at all with mine.
ashyx said:
Look, before declaring you will never this that and the other, you could just have a faulty unit.
EVERY manufacturer produces faulty units even Apple!
Samsung sell millions of units there's bound to be bad ones due to faulty components. That can't be helped.
I have had no trouble at all with mine.
Click to expand...
Click to collapse
Because i had 2 iphone and two ipads before and none had a problem with
Anyway it is just my bad luck then
Sent from my SM-T805 using XDA Free mobile app

Screen response laggy

Hey guys,
My note 4 unfortunately died on me last Friday. Yesterday I received a insurance replacement. I believe it was pretty smooth in stock but once I got home and flashed the rom I had on the other Note 4, lag fest. I have flashed different roms 7 times already since last night. I am currently getting ready to flash stock lollipop. Problem is, when you swipe or scroll through screens or menus, even when typing, the lag has become unbearable. Is it possible I'm wasting my time and this refurb is defective? Can't believe I'm going to have to go back to sprint and go through this again,assuming they see it my way.
Is there something I'm not checking?
Rey
Well after insisting they did order another replacement. The "techs" there claim the phone is fine but it's not. Aside from the terrible lag, it's a battery hog and I mean I get half the batter life with this POS. Bluetooth is choppy and WIFI never connects automatically. I have to input passwords every time. But no, there's nothing wrong with this refurb. No roms and no amount of resets make the slightest of a difference.
One of the employees there says to me that all phones lag and maybe my expectations were too high. He then asks what was my previous phone. It was a Note 4 :silly:
rey_1178 said:
Well after insisting they did order another replacement. The "techs" there claim the phone is fine but it's not. Aside from the terrible lag, it's a battery hog and I mean I get half the batter life with this POS. Bluetooth is choppy and WIFI never connects automatically. I have to input passwords every time. But no, there's nothing wrong with this refurb. No roms and no amount of resets make the slightest of a difference.
One of the employees there says to me that all phones lag and maybe my expectations were too high. He then asks what was my previous phone. It was a Note 4 :silly:
Click to expand...
Click to collapse
....idiots. Hope the next one works for you. I just got a refurb also and it seems ok. Touchwiz lags a little on the home screen but after clearing cache it speeds back up.
For some reason this morning for the first time the phone was functioning properly for the most part. Decided to pull the battery and reboot and it's back to it's usual ways. Tomorrow I get the replacement but I wonder if a defective battery could cause these issues?
Try removing the SD card and reboot. This is a known issue with some cards making the phone wonky.
schlepprock said:
Try removing the SD card and reboot. This is a known issue with some cards making the phone wonky.
Click to expand...
Click to collapse
Thank you, I tried that too. In fact I left it without the SD card just in case this phone is so messed up that it may damage my card.
Got my replacement Note 4 yesterday and now we're good :good:
rey_1178 said:
Got my replacement Note 4 yesterday and now we're good :good:
Click to expand...
Click to collapse
Good to hear, is your replacement a new phone or another refurb?
xbmoyx said:
Good to hear, is your replacement a new phone or another refurb?
Click to expand...
Click to collapse
It's a refurb but in great condition. I was surprised to see the bezel scratch-less since it can happen so easily on the beveled edge.
Sure makes work easier with a properly working Note 4. What a great phone!
rey_1178 said:
It's a refurb but in great condition. I was surprised to see the bezel scratch-less since it can happen so easily on the beveled edge.
Sure makes work easier with a properly working Note 4. What a great phone!
Click to expand...
Click to collapse
You received a refurb and it had scratches? I would have flipped my wig and called Asurion real quick. I would have asked for a new phone since your history with refurbs was bad.
I actually starting having problems with my recent received refurbished Note 4. It started after I went to the gym, I put the phone on Airplane mode so I wouldn't be flooded with Facebook notifications and when I turned Airplane mode off the LTE star just kept spinning and wouldn't load any app it just sat there. I rebooted my phone cuz I got tired of it and when it came back Touchwiz home randomly force closed. Then a few hours later I noticed when charging the phone with the fast charger the keyboard and touchwiz lagged pretty bad, but only if I had it charging. Have you seen this lag issue before on your previous refurbished phones? If it keeps up I will be calling Asurion.
xbmoyx said:
I actually starting having problems with my recent received refurbished Note 4. It started after I went to the gym, I put the phone on Airplane mode so I wouldn't be flooded with Facebook notifications and when I turned Airplane mode off the LTE star just kept spinning and wouldn't load any app it just sat there. I rebooted my phone cuz I got tired of it and when it came back Touchwiz home randomly force closed. Then a few hours later I noticed when charging the phone with the fast charger the keyboard and touchwiz lagged pretty bad, but only if I had it charging. Have you seen this lag issue before on your previous refurbished phones? If it keeps up I will be calling Asurion.
Click to expand...
Click to collapse
Well the refurb before this one lagged terribly in those areas but all the time no matter what. Did you do a factory reset already? If you did and it's still the same then your phone is crapping out.
xbmoyx said:
You received a refurb and it had scratches? I would have flipped my wig and called Asurion real quick. I would have asked for a new phone since your history with refurbs was bad.
Click to expand...
Click to collapse
I hear ya. I'm just glad I got a great one this time, so far so good :good:
rey_1178 said:
Well the refurb before this one lagged terribly in those areas but all the time no matter what. Did you do a factory reset already? If you did and it's still the same then your phone is crapping out.
Click to expand...
Click to collapse
The phone came factory reset, I HATE doing that all my dang apps get erased and have to start over. If it happens again later I will call and just say Yeah I already factory reset it and still has problems. When your battery gets low later can you charge the battery and surf the web and use the keyboard and see if it lags? I wonder if its just the new Fast charge technology thats making it lag when the screen is on.
xbmoyx said:
The phone came factory reset, I HATE doing that all my dang apps get erased and have to start over. If it happens again later I will call and just say Yeah I already factory reset it and still has problems. When your battery gets low later can you charge the battery and surf the web and use the keyboard and see if it lags? I wonder if its just the new Fast charge technology thats making it lag when the screen is on.
Click to expand...
Click to collapse
Sure I'll check that for you.
rey_1178 said:
Sure I'll check that for you.
Click to expand...
Click to collapse
Thanks, I checked the forums and couldn't find anyone else complaining about it.
I called Asurion and told them the issues I'm having and they told me I have to take it to a Sprint store and they may fix it or if its unrepairable they will replace it. When I had a claim thru Asurion before it was all thru them not Sprint, I'm assuming this has changed?
Someone correct me if I'm wrong but if you use Odin and reflash the stock. tar it won't wipe your data/apps. Worth a try.. That's probably what the Sprint store will do.
schlepprock said:
Someone correct me if I'm wrong but if you use Odin and reflash the stock. tar it won't wipe your data/apps. Worth a try.. That's probably what the Sprint store will do.
Click to expand...
Click to collapse
That has been my experience. The stock tar is from the Sprint update.
schlepprock said:
Someone correct me if I'm wrong but if you use Odin and reflash the stock. tar it won't wipe your data/apps. Worth a try.. That's probably what the Sprint store will do.
Click to expand...
Click to collapse
Is this true?

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