Gmail not syncing properly since system update - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

Hey guys,
A few weeks ago my Verizon Samsung Note 4 received an OTA update - nothing major, I believe it just added some security patches and removed some bloatware. But since then, my gmail app has not been syncing properly.
The sync is definitely still ON, because it does sync sometimes but it's very sporadic. But it's not syncing as soon as emails come in, and often it will take a couple hours for new emails to show up (which I can see if I'm home near my computer). Some mornings I'll wake up and my emails from overnight will be there, and some mornings, nothing will have synced from overnight.
And as far as I can tell, there's nothing specific that finally prompts it to sync (in other words, turning my phone on, or simply opening gmail doesn't make it sync. It just seems to be totally random).
Any ideas on how to fix this? Thanks!!

Dude I though it was me.. I been having the same problem. Anyone else having this problem and figured it out?

Same
I got the 5.1.1 update 8 days ago and exact same issue. I've been through 3 factory resets both using previous backups and starting fresh. Also used troubleshooting fixes from other posts... clearing data, clearing cache, turn sync off/on, removed/added Google account, etc. Nothing so far

Same issue here...

Strange. I've also taken the update (actually, if memory serves, there were 2 updates within a couple of weeks) and aren't experiencing the problems you all are seeing. I know, that doesn't help you any.

Hmm, well it does help to hear from others that are having the same problem, so at least I'm not driving myself crazy trying things that won't fix it! Thanks for the replies.
And of course, if anyone has any solutions, I'd still love to hear from you too . . .

I know this also is not much help, but I've sent an email to the Dev but no reply yet...

Same here in note 3 and since updating gmail app my gear 2 no longer gets notications from gmail even when gmail DOES show up on phone notifications.

Leave it to Verizon to screw everything up after finally making some big progress with the first 5.1 update. That update fixed SO MANY issues I was having with the phone. I was ready to switch to a new one, but the update made me want to keep it. Then I wake up to see this latest 2nd update was installed without it asking me, and now I am having major issues with things like Gmail not syncing, but also answering a phone call is horrendously bugged. I will have to swipe the green answer button like 8 times before it actually picks up the freaking call. My wifi will randomly stop sending and receiving any packets and my signal will just drop out completely, airplane mode doesn't fix it and it requires a hard reset. Like holy hell Verizon, what the actual freak do you guys do to your phones...

Related

Possible cause for the system server CPU spike at bootup?

I'm wondering if I have found the cause of the notorious problem with the system server taking up 100% of the CPU at bootup. It seems to correlate with gmail accounts, or exchange accounts syncing at bootup.
To try and figure out what what causing the problem I started with a fresh install of FRX03 (using the latest kernel, 1253) and slowly added back my programs and settings, rebooting as I added things. Only after configuring my gmail account for the first time did I experience the lag. I then changed my gmail to not sync anything and the lag issue went away. I then added my exchange account and the lag issue came back.
After configuring my exchange account to sync on a schedule instead of push mode I've been able to reboot five times with absolutely no lag. I did experience the lag isue one time, but prior to changing my account settings I had to reboot four or fives times just to get the phone working.
For anyone having the issue, please try disabling sync on your exchange and gmail and let me know the results.
toadlife said:
I'm wondering if I have found the cause of the notorious problem with the system server taking up 100% of the CPU at bootup. It seems to correlate with gmail accounts, or exchange accounts syncing at bootup.
To try and figure out what what causing the problem I started with a fresh install of FRX03 (using the latest kernel, 1253) and slowly added back my programs and settings, rebooting as I added things. Only after configuring my gmail account for the first time did I experience the lag. I then changed my gmail to not sync anything and the lag issue went away. I then added my exchange account and the lag issue came back.
After configuring my exchange account to sync on a schedule instead of push mode I've been able to reboot five times with absolutely no lag. I did experience the lag isue one time, but prior to changing my account settings I had to reboot four or fives times just to get the phone working.
For anyone having the issue, please try disabling sync on your exchange and gmail and let me know the results.
Click to expand...
Click to collapse
I don't use gmail, so i don't sync it. I use hotmail and it syncs everything 15 minutes. I experience lag for about 1 min after booting and after that it works just fine.
Hrm, never heard a theory that it's based on GSync.
I think it's related to netloc - I've heard when GSM guys disable it, the bug all but goes away.
CDMA, unfortunately netloc doesn't work... so it's always off for me, and I definitely experience the bug.
Calling voicemail always clears it up for me.
Some have said opening Google Maps/Places fixes it too, but it doesn't for me - I'm wondering if it's GSM guys that is working for... I'd bet my left kidney.
The calling voicemail trick works for me too, but sometimes the phone is so hosed that my phone dialer crashes and I have to reset. I'll report back the next time I have time to reboot.
And just like that I'm experiencing the problem again.
*facepalm*
Oh well!
arrrghhh said:
I think it's related to netloc - I've heard when GSM guys disable it, the bug all but goes away.
Click to expand...
Click to collapse
netloc = network location?
I cleared the data for network location in application settings and then rebooted and the problem didn't happen so maybe that is it. I keep doing that regularly and see if it continues to work.
arrrghhh said:
Some have said opening Google Maps/Places fixes it too, but it doesn't for me - I'm wondering if it's GSM guys that is working for... I'd bet my left kidney.
Click to expand...
Click to collapse
For me the Google maps trick works.. takes longer then calling voicemail tho, cause it's a drag to navigate to google maps when everything is in slowmotion, and all I want is fastforward...
Takes a couple of times before it finds my location btw, first few clicks say location not available. But voicemail always does the trick
vmail does the trick
usually when it boots up into No Service, i wait for the 3g signal to come in before dialing. actually put a direct contact just for dialing hahaha
Naadi900 said:
For me the Google maps trick works.. takes longer then calling voicemail tho, cause it's a drag to navigate to google maps when everything is in slowmotion, and all I want is fastforward...
Takes a couple of times before it finds my location btw, first few clicks say location not available. But voicemail always does the trick
Click to expand...
Click to collapse
Are you on GSM?
I have this issue again with top showing system_server is constantly consuming around 50% CPU, this coupled with user CPU processes leaves my CPU pegged above 95%. As a result my phone is terribly slow and batt drains fast. I'm on Android stock unrooted 6.01 with a Galaxy note 4.
Sent from my SM-N910V using Tapatalk

Notifications not working for apps

So ive had my S3 since the beginning of November and have had no problems. Around the beginning of December I did an OTA update to Jelly Bean and everything was working great. Christmas morning comes around and i was recieving notifcations through all my apps like normal, but starting in the afternoon notifications stopped from such apps as Twitter, Facebook, Snapchat..etc. I checked setttings and all notifications are turned on for each individual app, i went under accounts and sync is turned on. Went into the individual app and checked settings, logged out and back into them. Went as far as to uninstall everything and reinstall the apps but still no notifications are coming through. Ive turned off and restarted the phone. Its becoming a real pain now having to continiously check all my apps to see if ive recieved anything.
I did a google search and found a site where someone else was having the same problem but there were never any resolutions. Has anyone else here come across this problem and know how to resolve it? am i really going to have to reinstall the OS to fix? it seems odd that my text and kik are the only ones that still recieve push notifications. Please let me know, its driving me crazy!
Twitter has done this for me every upgrade for months. I can correct it by going to settings, click my account then notifications, change something, hit back, wait for the toast to say it was saved then change it back.
Facebook used to be similar, but on the new more native app I have yet to get the notifications to work completely att the time for replies and a few other things.
Sent from my SPH-L710 using xda app-developers app

[Q] Push Gmail Delay and Random Reboots. Help?

Hi everyone,
I have a new issue for you guys and maybe you can help me. I cannot find any information on my push delay issue. I am wondering if it might be related to random reboots and whether I should return my device for another. Anyway I have a very large delay with gmail push notifications. My galaxy s3 instantly gets emails when they arrive, but my nexus 7 can take anywhere between 10mins to 30mins to get that same email. Same with marking it as read if I have seen it on my phone. It happens whether it is sleeping or screen on and wifi connected the whole time. I can be browsing the web and my push email will not come. Is anyone experiencing this issue with theirs? As I am typing this my nexus has still not seen an email that came in 15 minutes ago to my nexus - Last gmail sync was 20 minutes ago with screen on and off periodically.
I am updated to JSS15Q and am not ready to root the device yet. My SGS3 is on PA 3.99 and works flawlessly with push. On another note, I am getting random reboots during sleep or use - just like many other people as well who have returned their devices to get one that doesn't do it. It is very annoying - considering returning the device soon, but I've already installed a bunch of things on it.
Thanks for the help!
Edit, it has now been over 12 hours and Gmail has not synchronized. It shows yesterday afternoon as last time of sync, while the account itself shows synced in the morning. The only things that synced in the morning are calendar and app data. 12 hours later I have like 15 new emails on my phone and Asus transformer, but nothing on the nexus. All sync is on in Gmail and settings. Wifi was on the entire night and I was downloading something too overnight, which finished. I kept the screen on all night so the tablet couldn't sleep. No emails. Any ideas?
Regarding Gmail: did you try removing the account and setting it up again?
Regarding the reboot: I haven't find solution yet:
Check here:
https://productforums.google.com/forum/#!topic/nexus/mG4JXaT-SHs[1-25-false]
And here:
http://forum.xda-developers.com/showthread.php?t=2435715&highlight=reboot
And here as well:
http://forum.xda-developers.com/showthread.php?t=2380866&highlight=reboot
pepemosca said:
Regarding Gmail: did you try removing the account and setting it up again?
Regarding the reboot: I haven't find solution yet:
Check here:
https://productforums.google.com/forum/#!topic/nexus/mG4JXaT-SHs[1-25-false]
And here:
http://forum.xda-developers.com/showthread.php?t=2435715&highlight=reboot
And here as well:
http://forum.xda-developers.com/showthread.php?t=2380866&highlight=reboot
Click to expand...
Click to collapse
Thanks for the reply. It seems I have somehow sorted out the issues. For fixing gmail, I did a factory reset and just put everything back on as well as all of my gmail accounts. Seems to be working with push ever since! However, I still had random reboots. I seemed to notice that they happened mostly when I was using chrome beta, so I froze chrome beta and started using chrome. No reboots for 209 hours and 40 minutes now! Going strong although I shall *knock on wood*. So if anyone else has either of these issues I recommend trying to remove chrome beta as it fixed reboots for me and possibly also doing a factory reset - even battery life improved after that with same apps reinstalled.

Nexus 5X Gmail not syncing

Hi,
No matter what, gmail emails will not automatically be synced unless i manually refresh the gmail app. On my old Nexus 5 and any other android device I've used the gmail app will always send a push notification whenever i receive an email but that does not happen on my N5X. I have enabled all the sync settings etc, compared them with the N5 to see if i had any setting unticked etc but they are the same yet my new 5X doesn't sync.
Anyone know any solutions?
Hi
Nathtech said:
Hi,
No matter what, gmail emails will not automatically be synced unless i manually refresh the gmail app. On my old Nexus 5 and any other android device I've used the gmail app will always send a push notification whenever i receive an email but that does not happen on my N5X. I have enabled all the sync settings etc, compared them with the N5 to see if i had any setting unticked etc but they are the same yet my new 5X doesn't sync.
Anyone know any solutions?
Click to expand...
Click to collapse
Working okay here. Doze mode can stop Gmail notifications, so if the phone is left for 30 minutes or so and isn't moved that might explain it. Generally the notifications then ping through when you turn on the phone, or they just arrive late at the next scheduled wake-up event that Doze controls.
It might just be a registration problem at Googles side with their cloud notification system, it may sort itself out, have you tried restarting the phone?
Are Hangout notifications coming through okay?
Regards
Phil
Check your settings in Gmail. I had checked do not notify me for every message at one point. But to check your situation unchecked that and am getting a good sync
I am experiencing this issue. Gmail just stopped syncing a week ago. It doesn't even check for new emails when I open Gmail app. Only Gmail has sync problem. Other apps including other Google apps don't have any problems. I'm on OnePlus One CM13 nightlies.
Thank god, I'm not alone. This has been happening for a week plus, for me. It's ridiculous. And only on my 5x. Tablet is fine.
I am not having any issues with syncing of Gmail. I am having an issue with getting notified from any inbox that's not my primary inbox (like social and promotions, etc...). When i open gmail and before it refreshes it says i have new emails. I have made sure I have my label Notifications set correctly. This started around December 24th.
Also just noticed this as well I have Light Manager installed and when i get a new email the light will blink informing me I received a new email, but there won't be any notification on the lock screen or in the notification bar. Hopefully Google gets this sorted out
having the same problem. The last sync occured on Xmas. WTF?
cgeen said:
having the same problem. The last sync occured on Xmas. WTF?
Click to expand...
Click to collapse
Yeah, it's been flaky for me lately the last couple of weeks. I read on 9 to 5 google about a bug around the do not disturb feature, I wonder if this weirdness is related. I'll be fine for a while, then i'll go hours without syncing until I manually sync. Not sure what's going on.
I fixed the same problem by uninstalling greenify and rebooting.
There's a bug ticket on this:
https://code.google.com/p/android/issues/detail?id=197805
Star or comment and maybe they'll take the hint.
Been happening to me now for quite some time, even before 6.0.1. Neither Gmail nor Inbox are auto-syncing.
Sent from my Nexus 5X using Tapatalk
Same problem, only with Inbox. I have to enter the app in order to get it to sync. Starred the bug @plwalsh88 has posted.
Hi guys,
I had the same issue back when I first got my Nexus 5X. I fixed it eventually by factory resting the device. Been great since, no issues. I suggest you guys try the same if you want a possible solution.
Cheers,
Nath
That's what I was thinking... Wonder what rom you guys are running because everything is fine on pure stock. Gmail and everything else syncs without problems.
You may want to go back to a nightly from before Xmas and see if that fixes it. Or read the change log to find out what changed.
berndblb said:
That's what I was thinking... Wonder what rom you guys are running because everything is fine on pure stock. Gmail and everything else syncs without problems.
You may want to go back to a nightly from before Xmas and see if that fixes it. Or read the change log to find out what changed.
Click to expand...
Click to collapse
I am pure stock. Haven't even rooted or anything. Just taken the two OTAs I've received since I bought the phone back in Oct, putting me on MMB29K now. Waiting to see if anything comes out of the bug ticket before factory resetting... Shouldn't have to do that on a pure stock, unmodified phone.
Sent from my Nexus 5X using Tapatalk
Nathtech said:
Hi guys,
I had the same issue back when I first got my Nexus 5X. I fixed it eventually by factory resting the device. Been great since, no issues. I suggest you guys try the same if you want a possible solution.
Cheers,
Nath
Click to expand...
Click to collapse
I dont see that as a reasonable solution
berndblb said:
That's what I was thinking... Wonder what rom you guys are running because everything is fine on pure stock. Gmail and everything else syncs without problems.
You may want to go back to a nightly from before Xmas and see if that fixes it. Or read the change log to find out what changed.
Click to expand...
Click to collapse
I'm on stock. No mods to my phone. No root. Have not unlocked.
mecasull said:
I dont see that as a reasonable solution
Click to expand...
Click to collapse
Me neither. But I'm just suggesting it in case you desperately need it fixed. Otherwise feel free to wait and see if Google bother to fix it.
Sent from my Nexus 5X using Tapatalk
I've had issues with Gmail for over a year and nothing fixed it, I had to use inbox to get any notifications since then. I did notice that I haven't had any inbox notifications in the past week, but my connection hasn't been stable until today so I didn't think about it.
with my nexus 7 close by, i noticed as well that my 5x wasn't syncing gmail properly while having the exact same settings. what seems to have done the in my case was deactivating the battery-optimization for gmail. i have had it like that for almost a week now. mails once again come throug without me entering the app and i have not noticed any difference in the apps energy consumption.
So a couple more comments on this. 1) I read somewhere I believe on the bug post, about turning off the doze feature for GMail might solve the problem. I tried that along with turning it off for Nine(I use that for work Exchange email) 2) I see the problem with Nine also, so it's not just GMail. I'm thinking maybe Doze and ActiveSync aren't playing nice together. I've turned off Doze for both the email applications as of yesterday morning and so far, no issues. Anecdotal unfortunately at this point as It's not a simple repeatable problem to know for sure yet if it's really fixed.
I'm having the same issue. It's definitely the Nexus 5X and not gmail as I have my Nexus 7 with me and it notifies me fine (in fact, that's how I know I have emails most of the time). Not sure what's going on, but it's really getting annoying. I'm desperate enough to try a factory data reset soon.

Gmail Syncing

Is there anyone else having problems with Gmail not syncing? I have searched and saw issues with the Nexus 6p but it keeps happening on my 5x. Is there a known workaround for this?
-Thankx
I'm not having issues on my 5X, but I use Inbox instead of gmail. However, read the following article. There are issues being reported.
http://m.gadgets.ndtv.com/mobiles/news/nexus-users-on-android-marshmallow-report-google-sync-issues
Gmail struggles to sync on my phone as well. I don't know of a way to fix it yet.
Sent from my Nexus 5X using Tapatalk
Same here. I don't get notified of new emails until I open the app. Haven't found a fix yet
Glad to see it's not just me. I've cleared data/uninstalled about 10 times and couldn't get it to work. Seems to sync fine on my Samsung Note 8.0
Maybe the Gmail update today fixed it. I actually just received 3 emails in a row without opening the app and manually syncing.
Sent from my Nexus 5X using Tapatalk
disabling battery optimization for gmail can help with the problem, but even that doesn't get rid of it. however i as well noticed gmail notifications being more reliable with th update currently being rolled out.
I just sent a test email and i got it immediately. Maybe it's working...
Its been better for me today. Its still spotty though.
Mine is spotty also. I often miss gmail for hours so today I updated the gmail app. Now my gear 2 no longer gets gmail notifications! It gets the others but gmail is most important. Really pisses me off. I checked settings and gmail is still checked under gear notifications and gear still allowed under security and gmail notifications and sync still checked and working.
I just installed inbox and that is working perfectly. I have updated my Gmail and it still isn't working for me.
I am using an unread counter that only supports gmail (novalauncher/teslaunread), i read the email in Inbox but Gmail still thinks there is an unread mail HOURS later. Annoying.
Also spotty. The one that I tested worked fine, but a different account didn't update until many hours later.
Wow, glad it's not just me. Been driving me crazy today trying all sorts of things to fix this. Will keep an eye on this here for updates.
I have an LG G3.
No improvement here on my LG G3 running Marshmallow. Is this fixed for the rest of you?
My moto and sammy both still have the problem.
This has been a recognized issue for a couple months now. Google announced on 10-Feb that they were rolling out a fix server-side (i.e. not a system update or app update) that should be reached globally within a week. Since then, however, there has not been one single report of consistent Gmail/Inbox notifications. It's gotten quite ridiculous.
Sent from my Nexus 5X using Tapatalk
Did some more testing and found what's causing me the issue, but it's very strange.
I cleared data and cache in gmail and started fresh. Everything works fine. As soon as I change days to sync globally to more than the default 60 or if I got into manage labels and change the inbox specific sync to ALL (which is what I want, I only have about 70 messages in there), gmail stops syncing completely. If i go into accounts->gmail, the last sync time never updates again after I change the days to sync in gmail.
Anyone else want to test this?
My sync is only 30 days but I still have the problem
recDNA said:
My sync is only 30 days but I still have the problem
Click to expand...
Click to collapse
If I change to to something else and then back to 30, it doesn't fix it. Have you cleared gmail data and cache and confirmed it doesn't sync without touching any gmail settings?

Categories

Resources