Lg g4 imei 0 - G4 Q&A, Help & Troubleshooting

Hey Guys,
I had my phone sent back for repairs and when I got it back, I had an IMEI number of 0, when you enter the dialer and press *#06#.
This would have definitely not been the case before I had sent it off.
Any ideas why this would be?
Has the repairer done dodgy stuff?
Thanks
Kevin A.

Lookat Settings
A phone without IMEI will be hard to work on most carriers. If the phone works then it is something else.
Double check using the normal mode. Settings-> About phone -> Status -> IMEI information. If the information is there then the number using the dial code is not well flashed.

Related

My phone doesn't know my phone number

I don't know if it's going to be an issue eventually, i can still receive calls and make them, however, when i look in the settings. My number doesn't appear.
when i go in the information menu *#*#4636#*#* my number is blank as well.
Is this the same for everyone?
T-Mobile SGII t989
I have the same exact issue. *shrugs* someone at t-mobile said it was okay. I work for sprint, it doesn't sound right to me. Keep me updated and I'll keep you updated.
Rob
Mine is showing then phone number, do you have the updated sim card? And are you running a custom ROM?
if ur # isnt showing im guessing its something to do with sim card
Well they changed my SIM card when i bought the phone. That's all i can say, it's a different sim, the chip itselft is half the size than it used to be.
kriEv said:
Well they changed my SIM card when i bought the phone. That's all i can say, it's a different sim, the chip itselft is half the size than it used to be.
Click to expand...
Click to collapse
It won't cause any issues but it does have to do with the sim card. My phone says the same thing and has a new sim card as well. Call customer care and see if tech support has an answer for this.
kriEv said:
I don't know if it's going to be an issue eventually, i can still receive calls and make them, however, when i look in the settings. My number doesn't appear.
Is this the same for everyone?
Click to expand...
Click to collapse
Was the same for me (Telus). Some googling revealed that CM7 had a GUI option that could update the SIM card so I flashed that on my old Desire, put the SIM in it and set the phone number. Swapping the SIM back into the SG2X now correctly shows the phone number under My Number.
My number didn't show until I called a T-mo CSR and had them get rid of that blasted "web guard" crap. I noticed my number showed up sometime after the CSR intructed me to reboot and the 4hrs they said to wait for changes to take effect.
Sent from my SGH-T989 using xda premium
this solution worked for me :
go to the contacts application
touch menu ( lower left button = )
more
settings
own numbers
menu
create
enter your number
optionally enter a name
touch save
power off the phone
power on the phone
verify the change by going to menu > settings > about phone > status : phone nr or *#*#4636#*#*

USSD Codes

HThought I would compile a list of USSD codes for everyones reference. I have tested most if anybody has any to add please feel free.
****Warning some of these codes can be harmful( wipe data and ect.) I am not responsible for anything you do to your device****
Some of these codes may lead you to a menu use the option key (far left soft key) to navigate
Some of the functions may be locked to our use but im still working on how to use these menus more extensively
Information
*#1234# View SW Version PDA, CSC, MODEM
*#12580*369# SW & HW Info
*#197328640# Service Mode
*#06# = IMEI Number.
*#1234# = Firmware Version.
*#2222# = H/W Version.
*#272*imei#* Product code
Testing
*#0842# Vibration Motor Test Mode
*#0782# Real Time Clock Test
*#0228# ADC Reading
*#0*# General Test Mode
*#7353# Quick Test Menu
*#0842#- Vibration test*
Network
*7465625*638*# Configure Network Lock MCC/MNC
#7465625*638*# Insert Network Lock Keycode
*7465625*782*# Configure Network Lock NSP
#7465625*782*# Insert Partitial Network Lock Keycode
*7465625*77*# Insert Network Lock Keycode SP
#7465625*77*# Insert Operator Lock Keycode
*7465625*27*# Insert Network Lock Keycode NSP/CP
#7465625*27*# Insert Content Provider Keycode
*#7465625# View Phone Lock Status
*#232338# WLAN MAC Address
*#526# WLAN Engineering Mode -runs wlan tests (same as below)
*#528# WLAN Engineering Mode
*#2263# RF Band Selection-not sure about this one appears to be locked
*#301279# HSDPA/HSUPA Control Menu---change HSDPA classes (opt. 1-5)
Tools/Misc.
*#*#1111#*#*- Service Mode
#273283*255*663282*# Data Create SD Card
*#4777*8665# = GPSR Tool.
*#4238378# GCF Configuration
*#1575# GPS Control Menu
*#9090# Diagnostic Configuration
*#7284# USB I2C Mode Control—mount to usb for storage/modem
*#872564# USB Logging Control
*#9900# System dump mode- can dump logs for debugging
*#34971539# Camera Firmware Update
*#7412365# Camera Firmware Menu
*#273283*255*3282*# Data Create Menu- change sms, mms, voice, contact limits
*2767*4387264636# Sellout SMS / PCODE view
*#3282*727336*# Data Usage Status
*#*#8255#*#*- Show GTalk service monitor-great source of info
*#3214789# GCF Mode Status
*#0283# Audio Loopback Control
#7594# Remap Shutdown to End Call TSK
*#272886# Auto Answer Selection
****SYSTEM***
USE CAUTION
*#7780# Factory Reset
*2767*3855# Full Factory Reset
*#*#7780#*#* Factory data reset
*#745# RIL Dump Menu
*#746# Debug Dump Menu
*#9900# System Dump Mode
*#8736364# OTA Update Menu
*#2663# TSP / TSK firmware update
*#03# NAND Flash S/N
I found these over in the AT&T Galaxy Note section. I thought I would repost them here seeing as how every code I've tried so far works on my GS3. I have only tried a few of them. If you find some that don't work, let me know & I'll make an edit. Here's the OP.
http://forum.xda-developers.com/showthread.php?t=1953506
Big thanks to KevHuff for putting this list together.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I've tried a random sampling of these codes and most of them don't work for me. Maybe you should sit down and test them all, instead of using members as guinea pigs.
I've tried several of these as well in the network section and the test section and they don't work
mattsternc said:
I've tried several of these as well in the network section and the test section and they don't work
Click to expand...
Click to collapse
Which ones did you try? I think that they are pretty standard for all Samaung GSMs.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Are you getting a connection problem or invalid mmi code???
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Here is a link to a similar thread on our (TMobile) side by Joederp.
Just be careful because some of these codes will work on SGH-I747 (ATT SGS3) but not on SGH-T999 (TMo SGS3), yes on N-7000 (Note1) but not on SCH-I535 (VZW SGS3). Then there are the Sammy codes that work on all variants.
With the good there is the bad too. There are some very real dangers of punching in the wrong codes i.e. wiping your Internal SD, Soft/Hard Brick, anything really. And some survive boot and some do not, so there is that too.
I had a report about this thread and wanted to make sure that the above was known.
Woodrube said:
Here is a link to a similar thread on our (TMobile) side by Joederp.
Just be careful because some of these codes will work on SGH-I747 (ATT SGS3) but not on SGH-T999 (TMo SGS3), yes on N-7000 (Note1) but not on SCH-I535 (VZW SGS3). Then there are the Sammy codes that work on all variants.
With the good there is the bad too. There are some very real dangers of punching in the wrong codes i.e. wiping your Internal SD, Soft/Hard Brick, anything really. And some survive boot and some do not, so there is that too.
I had a report about this thread and wanted to make sure that the above was known.
Click to expand...
Click to collapse
Thanks man. I appreciate it. I know that some of them can really screw things up.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I posted something similar in another thread. I found most of them to work but since there's so many I couldn't test them all. Don't know if the lists are the same.
http://forum.xda-developers.com/showthread.php?p=31687534
Sent from my SAMSUNG-SGH-I747 using xda premium
I'm thinking maybe u should edit the list to only include working codes. Just a thought.
...sent using Tapatalk on my Galaxy SIII...
NeoTINS said:
I'm thinking maybe u should edit the list to only include working codes. Just a thought.
...sent using Tapatalk on my Galaxy SIII...
Click to expand...
Click to collapse
Yeah. That's my plan. I just haven't had the time to sit down & do it this weekend. I've been SUPER busy. I have already edited some of it.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Is there any reason none of these codes are working on my Galaxy S3? I came here trying to fix a usb issue I'm having but any code that I type in I just get "Connection problem or invalid MMI code."
I think a lot of those are for the international version. Also don't forget to use the stock dialer. And you have yo be on a touch wiz ROM.
I have a domestic GS3 and the codes I tried work fine.
Sent from my SAMSUNG-SGH-I747
AverageCanadian said:
Is there any reason none of these codes are working on my Galaxy S3? I came here trying to fix a usb issue I'm having but any code that I type in I just get "Connection problem or invalid MMI code."
Click to expand...
Click to collapse
A whole bunch of these codes do not work for me either. I have an i747m running 4.1.1 stock.
If I recall correctly, more codes worked on 4.0.4.
Does anyone have any thoughts as to why this is happening?
mrhaley30705 said:
I think a lot of those are for the international version. Also don't forget to use the stock dialer. And you have yo be on a touch wiz ROM.
Click to expand...
Click to collapse
Thanks for the feedback. Guess I'll try a touchwhiz rom. My phone wont connect to any computer any longer. Charges without issue but not data. Was hoping to use some of the USB codes to try and fix it.
Just throwing this out there, I'm not sure most the codes will work unless you are on a stock rom ... at least in my experiance. In the past [for my captivate and skyrocket] i noticed when I changed roms [cappy i ran synergy, skyrocket ran cm9] only one or two codes would work.
i didn't try any codes prior to switching my s3 to cm10 ... but i can't get any to work on my s3 now ...
~j
Useful numbers...thanks.
AverageCanadian said:
Thanks for the feedback. Guess I'll try a touchwhiz rom. My phone wont connect to any computer any longer. Charges without issue but not data. Was hoping to use some of the USB codes to try and fix it.
Click to expand...
Click to collapse
Could be a corrupted driver or a bad cable. Start by trying to update the driver first and then see if a new stock s3 cable will work.
getting invaild mmi code
how do you fix this I have a unlock code
---------- Post added at 05:22 PM ---------- Previous post was at 05:14 PM ----------
I am getting connection problem or invalid mmi code

[Q] "Unknown" and "Mobile Network Not Avaliable" Errors

Hello, I am new here but have intermediate experience with devices.
Alright time to throw everyone for a loop lol, hopefully someone can help me out.
Here is my problem:
My phone is not connected to a network.
Here is what I have:
Samsung Galaxy S III with Metro PCS (NOT rooted, and with latest PRL and software updates)
What happened:
I woke up yesterday to find my phone not on Metros network, and not on a partner network. My 4G still works though, I can access internet but just can not call/txt or receive either.
In Settings > About Device > Status, here are some of the satus'...
Network: Searching for Service
Signal Strength: -93dBm 47asu
Mobile Network Type: LTE:14
Service State: Out of Service
Roaming: Not Roaming
My Phone Number: Unknown
Min: Unknown
PRL Version: 0
Things I've Done So Far:
Contacted Metro through phone support and Facebook support, neither could help fix the problem.
Took my phone into a Metro store and they wont honor a repair since my screen has a hairline crack in the screen. (which I will also say, they noted that already on my account...)
I've already went to *#22745927 and enabled the hidden menu multiple times (cause it disables with each restart) and I've went to **772 to view my MDN and MSID (MIN) and the MDN shows nothing and MSID has a 10 digit number (that's not the right number for my account), so I tried to edit them to the numbers that I know are correct and after I hit done, the phone restarts but then when it comes back on, nothings changed, and when viewing **772 again, the numbers don't save in the fields.
I know *#197328640# lets you access the service menu, but I don't really feel like touching any of that and making things worse (unless someone knows how to fix this issue through the service menu then ill do it)
Now that my long winded speech is done, its your turn to try and solve this dilemma and help me out please
I hope this is the right section to post in, sorry if it is not.
Thanks in advance to any help ^^ if anyone's got any other questions, ill try to answer them best as I can.
Slimjim2424 said:
Hello, I am new here but have intermediate experience with devices.
Alright time to throw everyone for a loop lol, hopefully someone can help me out.
Here is my problem:
My phone is not connected to a network.
Here is what I have:
Samsung Galaxy S III with Metro PCS (NOT rooted, and with latest PRL and software updates)
What happened:
I woke up yesterday to find my phone not on Metros network, and not on a partner network. My 4G still works though, I can access internet but just can not call/txt or receive either.
In Settings > About Device > Status, here are some of the satus'...
Network: Searching for Service
Signal Strength: -93dBm 47asu
Mobile Network Type: LTE:14
Service State: Out of Service
Roaming: Not Roaming
My Phone Number: Unknown
Min: Unknown
PRL Version: 0
Things I've Done So Far:
Contacted Metro through phone support and Facebook support, neither could help fix the problem.
Took my phone into a Metro store and they wont honor a repair since my screen has a hairline crack in the screen. (which I will also say, they noted that already on my account...)
I've already went to *#22745927 and enabled the hidden menu multiple times (cause it disables with each restart) and I've went to **772 to view my MDN and MSID (MIN) and the MDN shows nothing and MSID has a 10 digit number (that's not the right number for my account), so I tried to edit them to the numbers that I know are correct and after I hit done, the phone restarts but then when it comes back on, nothings changed, and when viewing **772 again, the numbers don't save in the fields.
I know *#197328640# lets you access the service menu, but I don't really feel like touching any of that and making things worse (unless someone knows how to fix this issue through the service menu then ill do it)
Now that my long winded speech is done, its your turn to try and solve this dilemma and help me out please
I hope this is the right section to post in, sorry if it is not.
Thanks in advance to any help ^^ if anyone's got any other questions, ill try to answer them best as I can.
Click to expand...
Click to collapse
Did you IMEI change? Check if it's 004999010640000
1.) Wrong forum. You have a US Version of the S3. Not the international... Ask a mod to move it.
2.) Don't quote the WHOLE OP. Especially if you're the first flipping person to reply!
Sent from my GT-I9300 using XDA Premium 4 mobile app
b-eock said:
1.) Wrong forum. You have a US Version of the S3. Not the international... Ask a mod to move it.
2.) Don't quote the WHOLE OP. Especially if you're the first flipping person to reply!
Sent from my GT-I9300 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sorry about having the wrong forum, if a mod could move this that would be appreciated.
bump
If you want it moved, press the /!\ report button.
Sent from my GT-I9300 using Tapatalk 4
I'll bump it once more, since its now been moved to the correct forum.
The IMEI question is still relevant, is it intact? But from what your saying it sounds like you have the old metro s3 model, meaning it's a cdma device not gsm like ours. You probably need to be in Sprints forum as their fixes for this kind of problem will likely be different than ours. I can already tell your dialer codes are different....
Sent from my SCH-I535 using Tapatalk 4
DocHoliday77 said:
The IMEI question is still relevant, is it intact? But from what your saying it sounds like you have the old metro s3 model, meaning it's a cdma device not gsm like ours. You probably need to be in Sprints forum as their fixes for this kind of problem will likely be different than ours. I can already tell your dialer codes are different....
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
First of all thanks for posting
and the IMEI is fine and is there.
I got the GS3 from Metro the first day it came out.
Ok, it's probably the SCH-R530? model. Since T-Mobile bought metro they now have the SGH-T999N. The original one for them was a variant of Sprints if I remember right.
I'd just copy your OP here into a new thread there. They'll probably be better able to help than most people here.
Sent from my SCH-I535 using Tapatalk 4
DocHoliday77 said:
Ok, it's probably the SCH-R530? model. Since T-Mobile bought metro they now have the SGH-T999N. The original one for them was a variant of Sprints if I remember right.
I'd just copy your OP here into a new thread there. They'll probably be better able to help than most people here.
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
Yea I went over to the Sprint GS3 forum and posted there and have had 3 replies so far.

Change motherboard. The IMEI in Setting is different from dialing *#06#

Hi my s4 motherboard is broken so I changed it.
When i dial *#06# it give me the original IMEI which came with the phone.
But when i go to phone setting ->status it give me the new IMEI which is built on the new motherboard.
I am confused. How could this happen??
does IMEI stored on motherboard or somewhere else.
And which one is the real IMEI that on the phone?
The imei does change with each motherboard.
I would go with the settings option. The service code is something specific to each carrier, so it's probably a hard coded string.
Sent from my SGH-M919 using Tapatalk
elesbb said:
The imei does change with each motherboard.
I would go with the settings option. The service code is something specific to each carrier, so it's probably a hard coded string.
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
Hi I wonder where else could those string stored beside on motherboard. Do you know where is it stored
kolaoum said:
Hi I wonder where else could those string stored beside on motherboard. Do you know where is it stored
Click to expand...
Click to collapse
inside the apk itself.

*#*#info#*#* and GPS problem

Hi guys.
Recently LG authorized service replaced my faulty Main Board. New mainbiard serial number starts from 606 .
I am unable to check phone informations in hidden menu *#*#info#*#* ( check attached screenshot please)
Another issue is much bigger because I am constantly losing GPS signal while using ENDOMONDO or even GOOGLE MAPS....
I have sent email to LG already but wondering if anyone here facing similar problems... ( just in case I have reseting my phone , or trying to find solutions but no joy. )
Thanks in advance
I don"t have any issues with my G4, but I also am unable to check that particular phone info screen. The other menu items work, though.
The app GPS Status will fix your GPS issues, just go to "Manage A-GPS state" in the top left menu and hit reset!
The best app for phone info is LG Phone Info
The phone information portion of *#*#info#*#* has not worked since MM was released.
see post NO 3 above.

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