Stuck in REBOOT/BOOTLOADER/DOWNLOAD MODE screen - One (M9) Q&A, Help & Troubleshooting

After trying to update firmware to newest 3.xxx I messed something up at first step, (i'm S-ON so i had to lock bootloader, now it says "relocked"), using ADB i wrote: "fastboot oem lock" and here I am stuck in this screen. I can:
REBOOT
REBOOT TO BOOTLOADER
BOOT TO DOWNLOAD MODE
POWER DOWN
But i can only jump from bootloader to download mode and reverse
but can't:
BOOT TO RECOVERY MODE (Failed to boot to recovery mode, press volume up/down to go back to menu)
Does any one knows how to fix this ? I can't access my phone from windows(beside device manager sees it as "MY HTC", but it is not present in "this PC" window where are all connected disks/devices), also i can't access it with ADB. I tried to do this on second PC but result is still the same, i can't access phone. List of attached devices is clear.
Please help.

You can't use adb commands in those modes.
In download mode fastboot command should work...

hey buddy find a fix for this. I am stuck on the same thing.

got it, you need to put new RUU on sd card, then from download mode flash it. And it works

Download mode (power + vol down), flash twrp 2.9.0.1. If that is what you did then redownload and push via adb again. Twrp.img is incomplete, that is why you cant boot to recovery.
Sent from my HTC One M9 using Tapatalk

i am stuck on this very screen and have no idea what to do. volume down and power button does not work. Please help I can not use my phone at all.

my situation is even worse, I can't get into download or recovery modes.

same problem anyone please help

fgfgfdgytytyt said:
same problem anyone please help
Click to expand...
Click to collapse
Any solution? now i have in same situation.. only reboot in bootloader all the time... in Download or RRU mode stuck in a blue screen and reboot again in bootloader... in recovery mode say not recovery and reboot in bootloader again...
help please!

Same here, I keep selecting the "reboot to bootloader" or "download mode" and nothing happens, i'm stuck in this screen everytime i boot the phone.
All started when i tried to upgrade my TWRP version. =(

any updates on this? I'm having a similar issue... can only boot to download mode. I can flash firmware and recovery images, but cannot run a stock RUU - won't connect to phone. Vol up/dn buttons also do not work in download mode - have to hold power+volup to reboot.

mawoods75 said:
any updates on this? I'm having a similar issue... can only boot to download mode. I can flash firmware and recovery images, but cannot run a stock RUU - won't connect to phone. Vol up/dn buttons also do not work in download mode - have to hold power+volup to reboot.
Click to expand...
Click to collapse
So how about the SD card method of applying RUUs?
Read Flippy498's Google sheet for more information - he does a great job of explaining the process and guiding you to the right one for your phone.

Hey All,
I had the same issue with my m9. computerslayer the sd card method worked. With bootloader locked, S-On,
I downloaded the proper RUU for my device, changed the name to "0PJAIMG" and loaded it directly from my computer to the SD Card. After reinserting the SD Card into my m9 and booting to download mode it prompted me at the bottom of the screen to install the RUU.
After following all prompts to install and rebooting the phone it booted right up without any evidence of having been rooted.
Thanks for the recommendation.

XAntBishopX said:
Hey All,
I had the same issue with my m9. computerslayer the sd card method worked. With bootloader locked, S-On,
I downloaded the proper RUU for my device, changed the name to "0PJAIMG" and loaded it directly from my computer to the SD Card. After reinserting the SD Card into my m9 and booting to download mode it prompted me at the bottom of the screen to install the RUU.
After following all prompts to install and rebooting the phone it booted right up without any evidence of having been rooted.
Thanks for the recommendation.
Click to expand...
Click to collapse
My pleasure. Kudos especially to Flippy498 and company for the resources they've created and the support they offer to help others pass on what they've learned.

I have the same issue except I can't get into download or recovery mode
http://i63.tinypic.com/xng6yc.jpg
http://i67.tinypic.com/15dsvoy.jpg

ITheLivingProof said:
I have the same issue except I can't get into download or recovery mode
http://i63.tinypic.com/xng6yc.jpg
http://i67.tinypic.com/15dsvoy.jpg
Click to expand...
Click to collapse
Corrupt nand. Only htc can fix it.
Beamed in by telepathy.

ITheLivingProof said:
I have the same issue except I can't get into download or recovery mode
Click to expand...
Click to collapse
Same problem over here... nothing to do?

ktmschwarte said:
Same problem over here... nothing to do?
Click to expand...
Click to collapse
You'll either need to send your device to HTC or to buy a new phone. It's the dead nand issue that you're facing (c.f. the FAQ of the ReadMe thread.)
Sent from my HTC One M9 using XDA Labs

Flippy498 said:
You'll either need to send your device to HTC or to buy a new phone. It's the dead nand issue that you're facing (c.f. the FAQ of the ReadMe thread.)
Sent from my HTC One M9 using XDA Labs
Click to expand...
Click to collapse
I have similar problem as ITheLivingProof, can't run download mode and recovery mode. Before that i had problem with bootloop, i had acces to my twrp, but i set locked bootloader via adb ,now i cant do anything. I aslo trying run RUU but .exe return me 120 error (battery low). In this case one way is HTC service?

No download mode = no way to flash a RUU
So yes, you need to send it to HTC if you want it to get fixed.
Sent from my HTC One M9 using XDA Labs

Related

[Q] Help needed - Cant boot after OTA update

Hi all
I have a Desire on Virgin media and today downloaded and installed the OTA Froyo update.
However,
When I tried installing the update it failed with a signature verification message, so I toggled signature verification if recovery menu and it installed ok.
Now though, the phone gets to the white screen with HTC logo and reboots and vibrates constantly.
When I try and enter recovery mode I just get a red exclamation mark inside a triangle.
My question is obviously, how do I fix it.
I am aslo interested in trying the MIUI rom so I'm wondering if this is a good time to give it a go as it seems the Virgin Media stock ROM doesn't want to play ball anyway.
I have done a forum search but cant figure out my next step to put things right.
Info:
I had previously rooted the phone when running 2.1 using revoked.
I have got android-sdk_r07 windows installed on my pc.
UPDATE: My phone shows up in ddms.bat (as offline) - not sure if that helps or not!
Thanks in advance for any help you can provide.
Matt
Find and download the virgin media ruu and try again. This will unroot and wipe your phone it should work.
Sent from my HTC Desire using XDA App
ste1164 said:
Find and download the virgin media ruu and try again. This will unroot and wipe your phone it should work.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Thanks for the reply.
I have downloaded what I assume to be the the Virgin Media ruu from here: http://htcpedia.com/forum/showthread.php?t=2907 although I have no idea how to get it onto my phone.
If you could help with some instructions I'd be grateful.
Thanks
Download this:
http://shipped-roms.com/download.ph...00.28U_4.06.00.02_2_release_128941_signed.exe
Connect your phone to your PC in FASTBOOT (turn the phone on whilst holding the back button) - once it says FASTBOOT USB run the file. It may not work, though, as you're already on the OTA but you can try. Failing that you'd need to do a hard reset through HBOOT (turn the phone on whilst holding volume down)
EddyOS said:
Download this:
http://shipped-roms.com/download.ph...00.28U_4.06.00.02_2_release_128941_signed.exe
Connect your phone to your PC in FASTBOOT (turn the phone on whilst holding the back button) - once it says FASTBOOT USB run the file. It may not work, though, as you're already on the OTA but you can try. Failing that you'd need to do a hard reset through HBOOT (turn the phone on whilst holding volume down)
Click to expand...
Click to collapse
Thanks for your help EddyOS. Tried the RUU but it failed, saying it is the wrong rom.
When I boot into HBOOT I cannot see an option to Hard reset.
Any ideas?
Thanks again..
It might be under FASTBOOT as well - listed as 'Clear Data'
When it said wrong ROM it's probably due to you being on a new one now...
I found a 'clear storage' option under HBOOT and ran that then tried the rom again but same thing happens - error message telling me to get the appropriate rom.
Is there another rom I can use instead of the Virgin Mobile one?
Can anyone help?
Only thing you can do is debrand or downgrade and try the Virgin RUU again
Thans EddyOS.
Do I need to create a goldcard to do this and can I run the process without having to boot up the phone and put it into dubug mode?
Debrand will need a gold card, so you might be in trouble there if you can't boot up. Downgrade also needs one I think...here's the downgrade thread:
http://forum.xda-developers.com/showthread.php?t=768256
EddyOS said:
Debrand will need a gold card, so you might be in trouble there if you can't boot up. Downgrade also needs one I think...here's the downgrade thread:
http://forum.xda-developers.com/showthread.php?t=768256
Click to expand...
Click to collapse
This is no good to me as I cannot boot therefore cannot create a goldcard.
Then there's no way to do it, you'd need to send it in for repair

[Q] HTC Desire brick

Hi guys,
I've rewrited my htc's rom and after restarting my phone iam seeing only HTC logo so I think that my phone has no ROM now (flashing took too short, i know my bad, needed to flash it again...). There will be no problem, but my + and - buttons doesn't work, so i can't open my recovery menu. Any ideas? Thanks )
P.S,Sorry for bad english
Simas01 said:
Hi guys,
I've rewrited my htc's rom and after restarting my phone iam seeing only HTC logo so I think that my phone has no ROM now (flashing took too short, i know my bad, needed to flash it again...). There will be no problem, but my + and - buttons doesn't work, so i can't open my recovery menu. Any ideas? Thanks )
P.S,Sorry for bad english
Click to expand...
Click to collapse
It is not bricked if you can at least turn something on.
I think Back + Power will get you to fastboot menu at least
Try Bortak's troublehooting guide, it's stickied to the top of Q&A.
You'll probably need to flash 2.3.3 RUU.
To flash RUU you need to fully turn on the phone. And about fastboot... I can boot into it, but i cant navigate there, because my + and - doesn't work :/
Simas01 said:
To flash RUU you need to fully turn on the phone. And about fastboot... I can boot into it, but i cant navigate there, because my + and - doesn't work :/
Click to expand...
Click to collapse
You can flash the RUU in fastboot mode. You dont need it to boot into android.
Like eddiehk6 said, since your volume rocker buttons dont work you can use back and power to boot directly into fastboot. Then you can run the ruu from there.
So i need just open official RUU 2.3.3 and do usual ****? (when my phone is in fastboot)
Simas01 said:
So i need just open official RUU 2.3.3 and do usual ****? (when my phone is in fastboot)
Click to expand...
Click to collapse
Exactly.
Wait a sec, no need to flash the dangerous ruu. just plug you're phone to PC via USB and turn it on, in whichever mode it is use command line to restart it to recovery.
adb reboot recovery
With ruu you can brick it for real
freebird24h said:
Wait a sec, no need to flash the dangerous ruu. just plug you're phone to PC via USB and turn it on, in whichever mode it is use command line to restart it to recovery.
adb reboot recovery
With ruu you can brick it for real
Click to expand...
Click to collapse
Then what does he do?
Ur assuming he is s-off or rooted with custom recovery. If hes never rooted and is stock s-on then the only option is what has been suggested above.

[Q] Endless loop of restarts into recovery

hi everyone,
I am in a quite a pickle here. I tried updating my phone with ARHD43 and after doing it couldn't get the WIFI to turn on. I read a bit and found that this is becuase I do not have the latest firmware. So I tried going back to stock through RUU (flashed stock recovery and boot.img) and in the process flashed new recovery and boot images. Now the my phone keeps booting into stock recovery with the red triangle continuously and I can't boot into the OS. From recovery when I select apply from SD card I throws CID error and reboots into recovery again!
I cannot connect to fastboot so I am stuck bad. :crying:
did I brick my device? can I save it? I am S-ON with unlocked boot loader. region is .707
Appreciate your help.
<I have posted a similar question in the ARHD43 thread but haven't recevied a response so posting in here in the general forum again>
simplyaha said:
I cannot connect to fastboot so I am stuck bad. :crying:
Click to expand...
Click to collapse
This part is your biggest issue. As you know, you can't do much without fastboot.
Make sure you are in bootloader-fastboot mode when issuing fastboot commands. Try to uninstall and re-install fastboot drivers, a different USB post on your computer, even another computer.
Once you get fastboot working, it should be as simple as flashing TWRP again (bootloader must be unlocked) than installing the proper stock nandroid and stock recovery from the following thread (instructions on how to restore the nandroid in Post #3 of the thread, under Questions & Answer). Then OTA to Lollipop.
http://forum.xda-developers.com/showthread.php?t=2701376
---------- Post added at 09:34 AM ---------- Previous post was at 09:33 AM ----------
simplyaha said:
So I tried going back to stock through RUU (flashed stock recovery and boot.img) >
Click to expand...
Click to collapse
Why would you do this? You realize that boot.img is just the kernel (not a full ROM)?
redpoint73 said:
This part is your biggest issue. As you know, you can't do much without fastboot.
Make sure you are in bootloader-fastboot mode when issuing fastboot commands. Try to uninstall and re-install fastboot drivers, a different USB post on your computer, even another computer.
Once you get fastboot working, it should be as simple as flashing TWRP again (bootloader must be unlocked) than installing the proper stock nandroid and stock recovery from the following thread (instructions on how to restore the nandroid in Post #3 of the thread, under Questions & Answer). Then OTA to Lollipop.
http://forum.xda-developers.com/showthread.php?t=2701376
---------- Post added at 09:34 AM ---------- Previous post was at 09:33 AM ----------
Why would you do this? You realize that boot.img is just the kernel (not a full ROM)?
Click to expand...
Click to collapse
thank you for replying.
I have have fast boot on my pic and it is working fine. I have used it to install custom rom on my wife's phone and my phone earlier. the problem is I am not able to get into the boot loader and push commands to my phone through fastboot or adb.
my plan was to actually run RUU and update to stock. I couldn't find the RUU for my 707 M8. I read somewhere that to make this work I should run RUU and extract and flash the boot.img it stores in the temporary folder on the PC. I also saved the stock rom file and was planning to flash that through recovery. but I cannot do that now because I am stuck in recovery.
any idea how I can get into boot loader.. this should give me a lot of options to fix my phone.
simplyaha said:
thank you for replying.
I have have fast boot on my pic and it is working fine. I have used it to install custom rom on my wife's phone and my phone earlier. the problem is I am not able to get into the boot loader and push commands to my phone through fastboot or adb.
any idea how I can get into boot loader.. this should give me a lot of options to fix my phone.
Click to expand...
Click to collapse
To get into bootloader, hold down power and vol up for several seconds (maybe up to 10 seconds or more). Once the screen goes black to reboot, immediately let go of both those buttons, and just hold vol down. Keep holding vol down until bootloader appears. If you fail to get into bootloader, you simply started holding vol down too late, or let go of it too early. Just repeat until you get it right.
Fastboot command only work in fastboot mode. adb commands will only work in OS or in recovery. So if you try to issue adb commands in bootloader or bootloader-fastboot modes, it won't work.
simplyaha said:
my plan was to actually run RUU and update to stock. I couldn't find the RUU for my 707 M8. I read somewhere that to make this work I should run RUU and extract and flash the boot.img it stores in the temporary folder on the PC. I also saved the stock rom file and was planning to flash that through recovery. but I cannot do that now because I am stuck in recovery.
Click to expand...
Click to collapse
Pulling files from another CID's RUU is not the proper way to restore to stock. I linked the proper thread with your stock ROM (which also includes boot.img) and stock recovery for your CID.
Plus, the stock ROM and recovery you restore has to match your firmware number, as indicated as OS number on bootloader screen, or main version on getvar all.
redpoint73 said:
To get into bootloader, hold down power and vol up for several seconds (maybe up to 10 seconds or more). Once the screen goes black to reboot, immediately let go of both those buttons, and just hold vol down. Keep holding vol down until bootloader appears. If you fail to get into bootloader, you simply started holding vol down too late, or let go of it too early. Just repeat until you get it right.
Fastboot command only work in fastboot mode. adb commands will only work in OS or in recovery. So if you try to issue adb commands in bootloader or bootloader-fastboot modes, it won't work.
Pulling files from another CID's RUU is not the proper way to restore to stock. I linked the proper thread with your stock ROM (which also includes boot.img) and stock recovery for your CID.
Plus, the stock ROM and recovery you restore has to match your firmware number, as indicated as OS number on bootloader screen, or main version on getvar all.
Click to expand...
Click to collapse
I did try this combination to get into boot loader but I couldn't successfully do that. I had also tried Hold power then immediately volume up and down at same time. When phone powers off release the volume up button.
I will try again and reply.
I couldn't find the 707 RUU anywhere on the web.. please share the link with me if you got it. I hope I get it into boot loader..
simplyaha said:
I did try this combination to get into boot loader but I couldn't successfully do that. I had also tried Hold power then immediately volume up and down at same time. When phone powers off release the volume up button.
Click to expand...
Click to collapse
You're making it more complicated than it needs to be. Stop trying other button combos, and just do it they way I said previously, this works every time as long as you don't start pressing vol down too late (it has to be while the screen is still black before the HTC logo screen appears - you have about 3 seconds which is plenty of time) or don't let go of vol down too early (don't let go until the bootloader screen appears - should only take a second).
If it doesn't work, its pilot error.
simplyaha said:
I couldn't find the 707 RUU anywhere on the web.. please share the link with me if you got it. I hope I get it into boot loader..
Click to expand...
Click to collapse
Only if you promise to stop messing around with incorrect processes, like trying to pull the recovery and boot.img out of the RUU.
redpoint73 said:
You're making it more complicated than it needs to be. Stop trying other button combos, and just do it they way I said previously, this works every time as long as you don't start pressing vol down too late (it has to be while the screen is still black before the HTC logo screen appears - you have about 3 seconds which is plenty of time) or don't let go of vol down too early (don't let go until the bootloader screen appears - should only take a second).
If it doesn't work, its pilot error.
Only if you promise to stop messing around with incorrect processes, like trying to pull the recovery and boot.img out of the RUU.
Click to expand...
Click to collapse
yeah.. i guess I tried all those random things because I am not very clear on all the processes.. but I am learning :victory:
yes, no more messing around, promise.. :angel:
simplyaha said:
yeah.. i guess I tried all those random things because I am not very clear on all the processes.. but I am learning
Click to expand...
Click to collapse
Yeah, stop doing that (trying random things). You can get yourself in a lot of trouble by "experimenting". Stick to proven solutions provided by knowledgeable XDA members.
Here is a link to the 4.19.707 RUU: http://forum.xda-developers.com/showpost.php?p=61886163&postcount=15
I only know of this, since xunholyx linked to it last week while we were helping another 707 owner. I take no responsibility for it. Just linking you to it by request.
redpoint73 said:
Yeah, stop doing that (trying random things). You can get yourself in a lot of trouble by "experimenting". Stick to proven solutions provided by knowledgeable XDA members.
Here is a link to the 4.19.707 RUU: http://forum.xda-developers.com/showpost.php?p=61886163&postcount=15
I only know of this, since xunholyx linked to it last week while we were helping another 707 owner. I take no responsibility for it. Just linking you to it by request.
Click to expand...
Click to collapse
ccol thank! I will try this tonight and share the outcome.. :good:
eureka! got my phone up and running now. the ruu was perfect. but got my memory card messed up (showing as raw format on the pc). gotta look for a solution for this now :banghead:
but my phone is back! thank you for all the help. much appreciated. :thumbup:
Sent from my HTC One_M8 using XDA Free mobile app

HTC One M9 boot and recovery mode is not working

Dear All,
I have a strange problem with my HTC One M9. The phone turns on, but it cannot boot finally, it continuously turns off and turns on again and again... If I enter the bootloader menu with PWR and Volume down, the menu is appear, I can use the buttons up and down, but if I start the recovery mode, the phone shows the HTC logo with black background and it stucks here, so I cannot enter the recovery mode, therefore I cannot conduct factory reset and any of command in it. Is there any solution for that? Does have anyone boot file which can useable with microsd card and install automatically the android to the phone? How can I fix it?
Thank you.
evosonix said:
Dear All,
I have a strange problem with my HTC One M9. The phone turns on, but it cannot boot finally, it continuously turns off and turns on again and again... If I enter the bootloader menu with PWR and Volume down, the menu is appear, I can use the buttons up and down, but if I start the recovery mode, the phone shows the HTC logo with black background and it stucks here, so I cannot enter the recovery mode, therefore I cannot conduct factory reset and any of command in it. Is there any solution for that? Does have anyone boot file which can useable with microsd card and install automatically the android to the phone? How can I fix it?
Thank you.
Click to expand...
Click to collapse
Can you get into download mode? If so, we'll be best able to help you if you can tell us the OS version that is displayed there.
Also, have you read the readme thread at the top of this forum? You might be especially interested in learning about RUU files - what they are and how to use them. If there is a path forward with your phone, it most likely will be in applying a RUU file, if possible.
computerslayer said:
Can you get into download mode? If so, we'll be best able to help you if you can tell us the OS version that is displayed there.
Also, have you read the readme thread at the top of this forum? You might be especially interested in learning about RUU files - what they are and how to use them. If there is a path forward with your phone, it most likely will be in applying a RUU file, if possible.
Click to expand...
Click to collapse
Hello,
I cannot enter download mode, phone says me "Failed to boot to download mode", thus I cannot tell you the OS version. This phone is not rooted or not performed any custom rom.
evosonix said:
Hello,
I cannot enter download mode, phone says me "Failed to boot to download mode", thus I cannot tell you the OS version. This phone is not rooted or not performed any custom rom.
Click to expand...
Click to collapse
HTC Service center is the only way to fix.
evosonix said:
Hello,
I cannot enter download mode, phone says me "Failed to boot to download mode", thus I cannot tell you the OS version. This phone is not rooted or not performed any custom rom.
Click to expand...
Click to collapse
I'm sorry to echo the post above, but without download mode there isn't anything you can do. You'll need HTC to service the device, or a competent 3rd party with the expertise and hardware to tackle motherboard failures (I have no idea who that might be).
computerslayer said:
I'm sorry to echo the post above, but without download mode there isn't anything you can do. You'll need HTC to service the device, or a competent 3rd party with the expertise and hardware to tackle motherboard failures (I have no idea who that might be).
Click to expand...
Click to collapse
You can try to flash signed hosd file maybe this could fix it...maybe

Htc 10 stuck in bootloop-

Hi, I bought my HTC 10 around 7 months ago and a few weeks ago it restarted and it´s kept restarting since then. I tried doing a hard reset from the recovery because it doesn´t boot properly, but it didn´t work. I wanted to flash the RUU but I couldn´t find the right one on HTC SUPPORT. I wanted to try rooting my device and wiping data using TWRP to install a ROM and see if this could work, but as my phone doesn´t boot, I can´t unlock the OEM or debug developer mode.
Now I can´t even access to recovery mode so I can´t check my OS model, I just can access to bootloader mode.
If anyone can help me I´d really appreciate it.
Did your device still S-ON?
MatiasCinic said:
Hi, I bought my HTC 10 around 7 months ago and a few weeks ago it restarted and it´s kept restarting since then. I tried doing a hard reset from the recovery because it doesn´t boot properly, but it didn´t work. I wanted to flash the RUU but I couldn´t find the right one on HTC SUPPORT. I wanted to try rooting my device and wiping data using TWRP to install a ROM and see if this could work, but as my phone doesn´t boot, I can´t unlock the OEM or debug developer mode.
Now I can´t even access to recovery mode so I can´t check my OS model, I just can access to bootloader mode.
If anyone can help me I´d really appreciate it.
Click to expand...
Click to collapse
If you didn't do anything to your phone it's probably the battery. This is the most talked about problem in these forums. Can you boot to download mode? If so what's your CID?
yldlj said:
If you didn't do anything to your phone it's probably the battery. This is the most talked about problem in these forums. Can you boot to download mode? If so what's your CID?
Click to expand...
Click to collapse
Now I can´t boot to download mode, just to bootloader.
fresh777 said:
Did your device still S-ON?
Click to expand...
Click to collapse
Yes
MatiasCinic said:
Now I can´t boot to download mode, just to bootloader.
Click to expand...
Click to collapse
Well seems to me it's a brick. What did you attempt to get where you are now?
yldlj said:
Well seems to me it's a brick. What did you attempt to get where you are now?
Click to expand...
Click to collapse
I just wanted to try to fix my phone. It´d be really great if I can fix it by myself but know I´m not sure if I can do it.
If I can boot to download mode I´m gonna try to flash the RUU, but I couldn´t find the right one because my phone was made in United Emirates as HTC support told me
MatiasCinic said:
I just wanted to try to fix my phone. It´d be really great if I can fix it by myself but know I´m not sure if I can do it.
If I can boot to download mode I´m gonna try to flash the RUU, but I couldn´t find the right one because my phone was made in United Emirates as HTC support told me
Click to expand...
Click to collapse
You need to flash ruu in download mode. What was wrong with your phone to begin with? Also what have you done? You can't just say I was trying to fix myphone and expect us to know what you have done. You need to provide more details
yldlj said:
You need to flash ruu in download mode. What was wrong with your phone to begin with? Also what have you done? You can't just say I was trying to fix myphone and expect us to know what you have done. You need to provide more details
Click to expand...
Click to collapse
My phone is in a stuck in a bootloop, I was using it one day and it restarted by itself. I was able to use it for a few minutes and then it restarted again untill the point that it doesn´t boot anymore. The only thing I have done is a hard reset from recovery, but it keeps restarting. Now I can´t boot to download mode that´s why I haven´t flashed the RUU, I just can boot into bootloader mode and when I try to boot into recovery or download mode from there it restarts again.
im having the same issue.
the buttons randomly stopped working, so i restarted the phone only to be greeted with a bootloop.
i had lineage os on my phone for a while, and today i installed a update, so that might be related to the sudden bootloop.
when i press vol down + power it just boot loops. if i press vol up + vol down it boots into the bootloader.
trying to start download or recovery mode just gets me into a boot loop again.
the bootloader says s-on.
i just found this in another thread
jichuan89 said:
Unbelievable - I actually managed to unbrick my HTC 10!! :victory::victory::victory: I still don't understand exactly what happened, but I'll document everything I did...
Before:
S-ON
Flashed bad boot image in download mode
Could not enter download, RUU, recovery, or system mode - all of them enter into bootloop
Could only enter white background bootloader mode (Volume Up + Volume Down + Power), which only allows flashing signed hosd image
What I did:
Followed @Tarima's link above. With the phone in the white background bootloader mode, I ran fastboot flash $x $x.img with $x = each of the partitions. Except for hosd, all the other commands printed an error like
Code:
sending 'xbl' (1809 KB)... OKAY
writing 'xbl'... FAILED (remote: cannot flash this partition in s-on state)
but I continued anyway.
Selected "REBOOT TO BOOTLOADER" from white background bootloader
Downloaded an RUU exe file from here (I got the 1.96.617.20 version, but in hindsight it probably doesn't matter which version), and extracted an RUU zip file (following this guide on Linux)
Renamed the RUU ZIP to 2PS6IMG.zip, copied it to the root of an empty FAT32-formatted microSD card, and inserted the card into the HTC 10 (inspired by this post and this post)
Selected "BOOT TO DOWNLOAD MODE" from white background bootloader
This triggered a screen prompting whether to install update from SD card (photo).
I didn't need to actually install the update from the SD card; instead, the presence of a valid update on the SD card may have short-circuited whatever was causing the download mode to crash loop, and allowed the phone to enter download mode and accept fastboot flash commands. Since my problem was a bad boot image, I just did
Code:
fastboot flash boot boot.img
with the boot.img extracted from the official Nougat OTA zip's firmware.zip, and it worked! Phone was able to boot back into system / download / RUU / recovery. :victory:
I'd already given up hope and bought another HTC 10 off Swappa I've now learned my lesson and I'm going to S-OFF at once.
Click to expand...
Click to collapse
i havent had a chance to try this yet since i dont have a usb-c cable on my hands right now, but i feel like it is worth a shot @MatiasCinic.
also here is a safe place to download the htc 10 ruu https://www.htc.com/us/support/rom-downloads.html
im gonna update once i tried it
justundefined said:
im having the same issue.
the buttons randomly stopped working, so i restarted the phone only to be greeted with a bootloop.
i had lineage os on my phone for a while, and today i installed a update, so that might be related to the sudden bootloop.
when i press vol down + power it just boot loops. if i press vol up + vol down it boots into the bootloader.
trying to start download or recovery mode just gets me into a boot loop again.
the bootloader says s-on.
i just found this in another thread
i havent had a chance to try this yet since i dont have a usb-c cable on my hands right now, but i feel like it is worth a shot @MatiasCinic.
also here is a safe place to download the htc 10 ruu https://www.htc.com/us/support/rom-downloads.html
im gonna update once i tried it
Click to expand...
Click to collapse
I´m gonna give it a try, but I´m not sure if it´s gonna work. Hopefully I might be able to boot into download mode and get to know my CID. Thanks
i promised to update once i tested the methode. sadly it didnt seem to work for me.
flashing hosd worked like in jichuan89 case. but puting the 2PS6IMG.zip into a formatted sd card didnt seem to work for me.
booting into download mode sill gives me a bootloop.
unless someone comes up with a new idea on how to fix this, i might have to get a new phone :/
yldlj said:
If you didn't do anything to your phone it's probably the battery. This is the most talked about problem in these forums. Can you boot to download mode? If so what's your CID?
Click to expand...
Click to collapse
Hey, I could find I sheet of paper where I wrote down the OS number when my phone was still booting into download mode.
OS: 3.16.401.2
***Locked***
***Fused***
htc_pmeuhl PVT S-ON
SN: FA714BN074
On the back of my phone is written "Model: 2PS6200
I don´t know if this could help
Thanks
MatiasCinic said:
Hey, I could find I sheet of paper where I wrote down the OS number when my phone was still booting into download mode.
OS: 3.16.401.2
***Locked***
***Fused***
htc_pmeuhl PVT S-ON
SN: FA714BN074
On the back of my phone is written "Model: 2PS6200
I don´t know if this could help
Thanks
Click to expand...
Click to collapse
That's all good but unfortunately if you can't boot to download mode you can't flash RUU. Also if the method above didn't work i think it's time to send it to HTC or but a new phine
yldlj said:
That's all good but unfortunately if you can't boot to download mode you can't flash RUU. Also if the method above didn't work i think it's time to send it to HTC or but a new phine
Click to expand...
Click to collapse
Alright, thanks for your help
Hi Guys,
I think the problem causes by power and volume keys' ribbon. When i try pressing and holding power and volume down keys the gray HTC logo appears. But when i try pressing only volume down key the gray HTC logo appears again. As if power button always pressing itself. I'm gonna try remove connection after normal HTC logo disappears. If it fix the problem i will inform you again. Wish me luck :fingers-crossed::fingers-crossed:
any update? did it work?
venom55521 said:
any update? did it work?
Click to expand...
Click to collapse
Since October 2018........yeah still very relevant
venom55521 said:
any update? did it work?
Click to expand...
Click to collapse
Unfortunately i buried my htc 10 with a ceremony :laugh:
I have exactly the same problem. Word by word of what is described here. I feel no linger alone ahah.
So I have two questions.You basically just copy de zip file named accordingly into an SD card and follow the steps? Can I do this on a Mac?

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