Develop Bugs

Problem: Speakerphone always on... always.

I had a strange problem on Sunday where my phone was constantly sending the * non-stop. I tried powercycling and yanking the battery, but it was relentless. The key was still 'clickable', so I decided to disassemble the device and clean the key sensor. (I had disassembled it a while back to replace the screen, so I wasn't intimidated by this procedure.) I used one of the guides on youtube to take it apart, I gently cleaned the sensor with a qtip and reassembled the phone. And it worked! No more stuck keys
Now though, I have a new problem. All conversation comes out of the speakerphone. I can turn the speakerphone on and then off, warm boot, cold boot, yank the battery, adjust the volume properties, I even reflashed the newest Ricky 6.1 rom. Still, I get all audio out of the speakerphone. As far as I can tell it also is coming from the ear speaker, but the speakerphone is loud enough that I could just as well be hearing it instead.
The question is, is this a short? I'd have a hard time seeing it to be a s/w issue after I reflashed. Does anyone have any ideas what I'm facing?

bump.
I realize I'm posting a probable hardware issue to a primarily software forum. I wasn't sure where else to go. If anyone can suggest a different forum that I could post the question at, that would be equally appreciated.
tia

i have same problem please help

take it to service - HW fault .. or if you wish to open device I can tell you what the test points are

I agree with JSP_M
You didn't have this problem before you opened your device. You have the problem now, since you have opened your device, so that obviously means that something went wrong when you opened it.
The audio output is one line. It diverts the signal to the earpiece or the speaker. These diversions are controlled by your registry, since you have reflashed your phone, the registry will have been cleared, so that is not the problem. Plus, you claimed you hear sound in the earpiece at the same time you hear sound in the speaker, so open up your device.
Trace out the lines from the speaker and the lines from the earpiece, if you feel froggy. Then, see if anywhere that shouldn't be touching is, or if something looks brown or discolored. This indicates a short circuit. I can safely tell you though, that something is touching somewhere that is not supposed to be. Listen to JSP_M, he sounds like he has some other points of interest for you test, once you get you phone opened up.
Hope this helps. Later.
jsp_m said:
take it to service - HW fault .. or if you wish to open device I can tell you what the test points are
Click to expand...
Click to collapse

Try to call the customer service line from Tmobile and tell them your phone is defective and they should send you a new one.

The loud speaker is harnessed in the back housing of the phone and the ear speaker is harnessed in the faceplate above the LCD. The pads that they connect to aren't even close to each other and are on opposite sides of the mobo. I have repaired a lot of Dash phones and I have yet to come accross this problem. Try cleaning the pads they connect to and make sure the contacts are making a good connection. Or, if you can live without speaker phone then just remove the speaker from the housing all together.

I'm having the same problem on my Wing (Herald). But I never took it apart. In addition Activesync will no longer work. It never connects but my computer makes the 'ding' and the PPC screen lights up when I connect it so it can't be a bad usb port. It seems like a software problem to me, since it recognizes being plugged in, just not the connection.
What are the registry keys that route the audio?

how can i edit register keys
and i get new ear speaker still same problem
thank you

Send it to customer service
I once had that problem.... I sent it to customer service, and i got a new phone in 3 days. You have to pay for shipping though.

Heeeelppppp
guys i'm having the same problem with speakerphone... it's always on... i can't fix it, no even with the link that says to mess with the usb tab, or by conecting the mini usb cable... is there any type of software out there for me??? what can i do?? i bought my excalibur on ebay so i cant' return it... please someone help me!!!!!!!!!!!

bnut said:
I had a strange problem on Sunday where my phone was constantly sending the * non-stop. I tried powercycling and yanking the battery, but it was relentless. The key was still 'clickable', so I decided to disassemble the device and clean the key sensor. (I had disassembled it a while back to replace the screen, so I wasn't intimidated by this procedure.) I used one of the guides on youtube to take it apart, I gently cleaned the sensor with a qtip and reassembled the phone. And it worked! No more stuck keys
Now though, I have a new problem. All conversation comes out of the speakerphone. I can turn the speakerphone on and then off, warm boot, cold boot, yank the battery, adjust the volume properties, I even reflashed the newest Ricky 6.1 rom. Still, I get all audio out of the speakerphone. As far as I can tell it also is coming from the ear speaker, but the speakerphone is loud enough that I could just as well be hearing it instead.
The question is, is this a short? I'd have a hard time seeing it to be a s/w issue after I reflashed. Does anyone have any ideas what I'm facing?
Click to expand...
Click to collapse
This issue has already been resolved, I myself had the same problem.
http://www.htcwiki.com/thread/140917...n+all+the+time.
This thread helped me out... I just plugged in my mini USB cable and it works again... There are some other fixes there also, good luck!
http://www.htcwiki.com/thread/140917...n+all+the+time.
Check out that thread and let me know if it helps.

Help required!!

Everyone has experienced some problems with their phone, whether its white screen/d-pad syndrome or some other fault.
Today my phone has decided not to turn on. It was working perfectly then all of a sudden screen went blank.
I have tried taking battery and sim card etc out and putting it back in. Phone won't even pick up charger.
I have had white screen of death before and dismantled my phone following alkizmo directions. This fixed my phone for a number of weeks, though problem started to re-appear.
Could this be whats caused my phone to switch off.
Does anyone have any ideas on how to get my phone to turn on again.
Warranty is well gone!!!

Seeing as there doesn't appear to be any ideas, I may go hunting for a new phone, though I'll probably take my hermes apart first!!

Fallen Spartan said:
....though I'll probably take my hermes apart first!!
Click to expand...
Click to collapse
Yeaaaaa, kill the bast...rd and go for Diamond

My hermes just started showing the same symptoms. None of the front buttons work, not even the leds... I took the phone apart i did the foam trick but it didn't work. However, it could be because the mail button is faulty (it doesn't click when pressed) so I've ordered a flex cable which includes that button. Its a good thing I've already pre-ordered the touch pro, so its not too much longer with my faulty hermes..

[Q] Backlight starting to die?

Don't know if anyone else is experiencing this with their Play but as of a week or two ago the backlight started acting strange. The backlight will randomly stay off when I push the power button with the slider gamepad closed. Only way to make it come on is to pop out the slider. It seems to be random, and if I push on the slider edge slightly with my thumb with the slider closed the backlight randomly flickers, ranging from slight to severe.
The display is still working despite the backlight issues, I can open apps, and use the phone normally but the backlight flickers on and off. Makes it especially hard to use the phone in the dark.
Phone has never been dropped once.
I've replicated this problem with a variety of roms, both custom and stock. It's definitely not app related or even custom kernel related. It happens on a fresh wipe with stock rom with stock kernel. It happens on CM7 with custom kernel.
I'm curious if anybody else is experiencing this. It would tell me if it's just an isolated incident or if others are having this problem.

Sounds like a faulty connection to the backlight to me.

I had the same problem 2 days ago. Then I couldn't get my phone screen on at all!
I sent my phone back to Sony, even thought I bought it second hand. Phoned them up and talked to them. They asked what time of year I bought it so I said around August and then they gave me the address to send it to. Now I'm just waiting to see what happens next.
If your going to send your phone to Sony for repair then make sure you put the fresh firmware back on and un-root your phone as that breaks the warranty (unless they don't know about it)
Hope I helped you. If I did then click the thanks button

Sounds like a faulty ribbon cable to me. (cable that connects the screen to the rest of the phone)
You wouldn't need to drop it for that to go bad, It could just be a case of opening and closing the gamepad or lot.

Yeah good thoughts, most likely the ribbon. That really sucks because I've only had the phone for 7 months, and I've taken excellent care of it. Sounds like a major design oversight.
Mine is probably near complete failure at this point. It's taking a lot more effort to keep the screen on now. Fearing soon it won't work at all.

In hopes that this might help someone else down the line, I was able to fix my problem. Yesterday the screen pretty much quit and I had no choice but to try and solve it myself or buy a new phone.
Using this disassembly video as a visual aid I carefully pulled my phone apart: http://www.youtube.com/watch?v=-3n5ZfkqhzE
You'll need a torx T5 tool to pull out all the screws but they are cheap.
Underneath the phone and jammed into the screen ribbon was a rather thick hair just hanging out. Somehow it buried itself in there. I removed it, unplugged and replugged the screen ribbon and cleaned the dusty inside with a q-tip and reassembled it all together.
It works fine now, so hopefully this helps someone else avoid having to pony up for a new phone. For those under warranty probably best to send back but for those like me with no warranty it's worth the shot.

htc external speaker issue

i tried searching the forum but couldnt find any info on it.
the external speaker on the htc one x stopped working but if you tap the back casing the speaker works for few hours and then the problem comes back again. i tried flashing a new rom it works for a bit and and then had the same problem again. is there any suggestions what could be done to solve this issue?

Maybe you got a defected HOX ??

chaun1308 said:
Maybe you got a defected HOX ??
Click to expand...
Click to collapse
found the fix. it was the contacts that connects the speaker module to the board, may be the contacts( the same type of pins that caused the wifi issue) on my HOX got pressed too much i guess, probably going to solder the pins when i get home as of now have it taped up for the testing

i had the same problem when i openned my HOX, after closing, back button led and speaker didn't work, i disassembled and reassembled again and it works, so watch out if you'll open it!

I see ... Hope you get it fixed then

soldered all four connection, did a test didnt work so i played with the speaker connection a bit and it worked. i guess the speaker had a loose connection or something as of now placed a bit of masking tape and closed the housing. working so far now. i guess the problem is with the chip where speaker is plugged

Had the exact same problem, although it degraded to the point that tapping the grille only brought sound back for a second in the end.
Got HTC to repair it along with the wifi.

Rusty! said:
Had the exact same problem, although it degraded to the point that tapping the grille only brought sound back for a second in the end.
Got HTC to repair it along with the wifi.
Click to expand...
Click to collapse
I don't have warranty Canada is nt covered for global warranty. For now I will just leave it like this. If sadly problem came back then I will take it to HTC.

Dropped in water, soked in rice bag, dried out in sun

Hi Team,
I love my phone and am not looking to change it,I was in a meeting with my client and my phone dropped in water while doing so, but I had immediately pulled it out and cleaned and switched it off without any further damage.
Just to let you know that I had a back cover for this also which would have protected it to a good shot, however i am more concerned about the front panel and bottom side of charging port speaker, mic and headphone jack.
I could not open it from back else i would have done that and just put that in the rice bag for about 36 hours or more. then i put it under the morning sunlight for about 20 minutes.
Due to the sun I believe that the back panel now near o the bottom side appears to be pulled out a bit.
I have not swtiched it on yet even once, however, I have again put it back in the rice bag.
Any helps here, what should I do and when do i need to turn it on to see any damages.
I do want to go to service center for experts to get it cleaned it inside. However due to lock down i can't do it.
Can anybody guide me what and how to do from here.
I am really not in a mood to get a new phone. There are a lot of stuff saved on the phone that I even don't even have the backup for.
Please help me with this ASAP!

Definitely something shorted in your phone, unfortunately we can't just guessing which part is shorted, usually some diodes, but it can also be an IC.

arif_kholid said:
Definitely something shorted in your phone, unfortunately we can't just guessing which part is shorted, usually some diodes, but it can also be an IC.
Click to expand...
Click to collapse
Hi arif, I have just tried working on my phone yesterday and seems like it is working fine for now. It's juts that it s lagging a bit.
everything is functional. I guess I'll have to wait until something strange starts to happen.
Hopefully then lockdown is over and we can get it fixed permanently.