Problem: Speakerphone always on... always. - HTC Excalibur

I had a strange problem on Sunday where my phone was constantly sending the * non-stop. I tried powercycling and yanking the battery, but it was relentless. The key was still 'clickable', so I decided to disassemble the device and clean the key sensor. (I had disassembled it a while back to replace the screen, so I wasn't intimidated by this procedure.) I used one of the guides on youtube to take it apart, I gently cleaned the sensor with a qtip and reassembled the phone. And it worked! No more stuck keys
Now though, I have a new problem. All conversation comes out of the speakerphone. I can turn the speakerphone on and then off, warm boot, cold boot, yank the battery, adjust the volume properties, I even reflashed the newest Ricky 6.1 rom. Still, I get all audio out of the speakerphone. As far as I can tell it also is coming from the ear speaker, but the speakerphone is loud enough that I could just as well be hearing it instead.
The question is, is this a short? I'd have a hard time seeing it to be a s/w issue after I reflashed. Does anyone have any ideas what I'm facing?

bump.
I realize I'm posting a probable hardware issue to a primarily software forum. I wasn't sure where else to go. If anyone can suggest a different forum that I could post the question at, that would be equally appreciated.
tia

i have same problem please help

take it to service - HW fault .. or if you wish to open device I can tell you what the test points are

I agree with JSP_M
You didn't have this problem before you opened your device. You have the problem now, since you have opened your device, so that obviously means that something went wrong when you opened it.
The audio output is one line. It diverts the signal to the earpiece or the speaker. These diversions are controlled by your registry, since you have reflashed your phone, the registry will have been cleared, so that is not the problem. Plus, you claimed you hear sound in the earpiece at the same time you hear sound in the speaker, so open up your device.
Trace out the lines from the speaker and the lines from the earpiece, if you feel froggy. Then, see if anywhere that shouldn't be touching is, or if something looks brown or discolored. This indicates a short circuit. I can safely tell you though, that something is touching somewhere that is not supposed to be. Listen to JSP_M, he sounds like he has some other points of interest for you test, once you get you phone opened up.
Hope this helps. Later.
jsp_m said:
take it to service - HW fault .. or if you wish to open device I can tell you what the test points are
Click to expand...
Click to collapse

Try to call the customer service line from Tmobile and tell them your phone is defective and they should send you a new one.

The loud speaker is harnessed in the back housing of the phone and the ear speaker is harnessed in the faceplate above the LCD. The pads that they connect to aren't even close to each other and are on opposite sides of the mobo. I have repaired a lot of Dash phones and I have yet to come accross this problem. Try cleaning the pads they connect to and make sure the contacts are making a good connection. Or, if you can live without speaker phone then just remove the speaker from the housing all together.

I'm having the same problem on my Wing (Herald). But I never took it apart. In addition Activesync will no longer work. It never connects but my computer makes the 'ding' and the PPC screen lights up when I connect it so it can't be a bad usb port. It seems like a software problem to me, since it recognizes being plugged in, just not the connection.
What are the registry keys that route the audio?

how can i edit register keys
and i get new ear speaker still same problem
thank you

Send it to customer service
I once had that problem.... I sent it to customer service, and i got a new phone in 3 days. You have to pay for shipping though.

Heeeelppppp
guys i'm having the same problem with speakerphone... it's always on... i can't fix it, no even with the link that says to mess with the usb tab, or by conecting the mini usb cable... is there any type of software out there for me??? what can i do?? i bought my excalibur on ebay so i cant' return it... please someone help me!!!!!!!!!!!

bnut said:
I had a strange problem on Sunday where my phone was constantly sending the * non-stop. I tried powercycling and yanking the battery, but it was relentless. The key was still 'clickable', so I decided to disassemble the device and clean the key sensor. (I had disassembled it a while back to replace the screen, so I wasn't intimidated by this procedure.) I used one of the guides on youtube to take it apart, I gently cleaned the sensor with a qtip and reassembled the phone. And it worked! No more stuck keys
Now though, I have a new problem. All conversation comes out of the speakerphone. I can turn the speakerphone on and then off, warm boot, cold boot, yank the battery, adjust the volume properties, I even reflashed the newest Ricky 6.1 rom. Still, I get all audio out of the speakerphone. As far as I can tell it also is coming from the ear speaker, but the speakerphone is loud enough that I could just as well be hearing it instead.
The question is, is this a short? I'd have a hard time seeing it to be a s/w issue after I reflashed. Does anyone have any ideas what I'm facing?
Click to expand...
Click to collapse
This issue has already been resolved, I myself had the same problem.
http://www.htcwiki.com/thread/140917...n+all+the+time.
This thread helped me out... I just plugged in my mini USB cable and it works again... There are some other fixes there also, good luck!
http://www.htcwiki.com/thread/140917...n+all+the+time.
Check out that thread and let me know if it helps.

Related

[Q] Low or no audio on Video recording g2

First off, I bough this phone used.
I testted out made calls and everything works fine.
But now that I just got home, and now messing with it a little bit more I notice there isn't much/no sound at all from my video recording.
I turn media sound up to max and screamed into the mic and i get a little sound out.
I don't think the mic is broken because people that I call can still hear me fine.
I"ve searched but I couldn't find any answer about this.
I don't know if the phone is rooted or not, first android phone
Here's phone info
Android version
2.2
baseband version
12.28b.60.140eu_26.03.02.26_M
Kernel version
2.6.32.17-g9ab36377
[email protected] #1
build number
1.22.531.8 cl277427 release-keys.
Any help is appreciated
Thanks
joebob23 said:
First off, I bough this phone used.
I testted out made calls and everything works fine.
But now that I just got home, and now messing with it a little bit more I notice there isn't much/no sound at all from my video recording.
I turn media sound up to max and screamed into the mic and i get a little sound out.
I don't think the mic is broken because people that I call can still hear me fine.
I"ve searched but I couldn't find any answer about this.
I don't know if the phone is rooted or not, first android phone
Here's phone info
Android version
2.2
baseband version
12.28b.60.140eu_26.03.02.26_M
Kernel version
2.6.32.17-g9ab36377
[email protected] #1
build number
1.22.531.8 cl277427 release-keys.
Any help is appreciated
Thanks
Click to expand...
Click to collapse
Lol at screaming into the mic. I'd try a factory reset (power phone off, hold vol down + power until bootloader comes up, then select factory reset) and see if that fixes it. If not then you could try rooting it if it isn't already (and it's most likely not) and run a custom ROM such as CM7. A simple way to know if it's rooted would be to open up you're app drawer and look for the superuser app. If you have it, then you're rooted. If you are, you can flash the recovery from within ROM Manager (which you can download from the market) and download a custom ROM from the Dev section on XDA and flash it.
There are guides all over the Dev Section on rooting the G2 and flashing custom ROM's. Look them up if you need help!
If that doesn't work, it's probably a hardware error.
Best of luck and welcome to Android!
Update:
We'll seems like the reason why my low volume for video recording maybe because it was water damage, seller never told me and the indicator sticker on the phone was removed...oh craigslist, i feel like a sucker
Oh well lesson learned, Maybe xda should have like a section for each phone to help us know or tell if a phone is water damage.
Like I found out today that inside the g2 have a stick and to the left is also an indicator and the batter itself has an indicator.
Oh well, what weird is that the mic for the phone works fine ie phone calls, so is there another mic for video recording?
thanks.
joebob23 said:
Update:
We'll seems like the reason why my low volume for video recording maybe because it was water damage, seller never told me and the indicator sticker on the phone was removed...oh craigslist, i feel like a sucker
Oh well lesson learned, Maybe xda should have like a section for each phone to help us know or tell if a phone is water damage.
Like I found out today that inside the g2 have a stick and to the left is also an indicator and the batter itself has an indicator.
Oh well, what weird is that the mic for the phone works fine ie phone calls, so is there another mic for video recording?
thanks.
Click to expand...
Click to collapse
Oh boy. Gotta love Craigslist, right? Yeah, there's usually a sticker in the battery compartment of most phones and then there's one on the battery itself 'cause you really don't wanna put a water damaged battery in your phone as it could cause it to short. There are even stickers inside the phone's housing. I use to fix phones all the time (replacing screens, housings, digitizers, etc...) and in almost every phone I've opened up, there were multiple stickers inside. There was almost always one on the USB charge port.
As for the mic, i don't think there is another one made just for sound recording, unless someone can prove me wrong.
It might not even be your mics input but rather your speakers output. Did you test out playing music? Try playing a song or a ringtone and seeing if the volume is equally as low. If it is, then your speaker is the culprit. If water was indeed a factor here, then there is most likely corrosion built up on the leads of the motherboard. A cousin of mine dropped her droid incredible into a pool when we went swimming a while ago and I immediately scooped it out, pulled the battery, set it in a bag of dry rice to absorb any excess water, then opened the phone up. There was massive amounts of corrosion built up on the motherboard. After I took the board out of the phone and submerged it in Isopropyl alcohol and gently scrubbed it with a soft bristled tooth brush, I let it air dry and put the phone back together. Worked normally again.
Be very cautious if you decide to try it! (I personally would just let it be, lol)
Dont be hastey!!
I had this problem with mine but it wasn't due to damage of the phone it was because the noise reduction mic was blocked!!!!
At the top of the phone next to the headphone jack theres a tiny hole used for noise reduction, make sure this is 100% clear! I had to stick a little pin down it to clear mine out and sound in videos then worked perfect.
regards

htc external speaker issue

i tried searching the forum but couldnt find any info on it.
the external speaker on the htc one x stopped working but if you tap the back casing the speaker works for few hours and then the problem comes back again. i tried flashing a new rom it works for a bit and and then had the same problem again. is there any suggestions what could be done to solve this issue?
Maybe you got a defected HOX ??
chaun1308 said:
Maybe you got a defected HOX ??
Click to expand...
Click to collapse
found the fix. it was the contacts that connects the speaker module to the board, may be the contacts( the same type of pins that caused the wifi issue) on my HOX got pressed too much i guess, probably going to solder the pins when i get home as of now have it taped up for the testing
i had the same problem when i openned my HOX, after closing, back button led and speaker didn't work, i disassembled and reassembled again and it works, so watch out if you'll open it!
I see ... Hope you get it fixed then
soldered all four connection, did a test didnt work so i played with the speaker connection a bit and it worked. i guess the speaker had a loose connection or something as of now placed a bit of masking tape and closed the housing. working so far now. i guess the problem is with the chip where speaker is plugged
Had the exact same problem, although it degraded to the point that tapping the grille only brought sound back for a second in the end.
Got HTC to repair it along with the wifi.
Rusty! said:
Had the exact same problem, although it degraded to the point that tapping the grille only brought sound back for a second in the end.
Got HTC to repair it along with the wifi.
Click to expand...
Click to collapse
I don't have warranty Canada is nt covered for global warranty. For now I will just leave it like this. If sadly problem came back then I will take it to HTC.

[Q] Optimus Headset issue

I could use some help!
Here's the issue. The headphone icon is on all the time on my phone. Which in turns causes me not to be able to hear phone calls. For a short term fix I used an app to disable the headset, but the icon is still there.
It thinks there is headphones plugged in all the time, when there isnt. The phone is two weeks old. Hasn't been dropped or abused. I called AT&T and they are seeing if I can get an in store replacement. But I may have to be given a refurb already after two weeks
Anyways. The phone thinks there is headphones plugged in all the time. i tried pulling the battery, power cycling, using different headphone and plugging them in, pulling them out thinking something got stuck. But nothing.... It still thinks there is headphones plugged in. Now when I plug in head phones some google voice thing pops up asking me to speak into the phone, when I hit the back button my music will start playing thru the head phones....
Anyone else have this issue? I have looked down instead the headphone port and there is nothing in there that would be causing a blockage from the hardware detector that I could see (not to say there isn't something causing this)
Please help! AT&T is going to be calling me back and letting me know about a replacement sometime, but if someone knows what's going on I'd rather just fix it then start over with a new phone...
My guess would be that there is still some sort of short. I think you were right to suspect something stuck down in the jack, but it sounds like something inside the casing may be shorting on the terminals. Since you said it opened up the voice command thing, I would suspect that the 4th pole was triggered (or whichever the microphone button would be for a 4-pole headset). As far as I know, the microphone/media button is activated when the jack senses a short on a specific pole. But, it would have to think that you have inserted a 4-pole plug. I don't know for sure, but I assume it does this by checking opposite sides along the plug shaft to see how many distinct conductors are present. If it thought your typical 3-pole plug was a 4-pole, there would probably be another "conductor" present, i.e. the trouble-making short-circuit.
Unfortunately, it sounds to me that you have a hardware problem. If you were adventurous, you could open up the case and inspect for the short. It may be something simple lying across some solder joints or something. However, it is probably safer to simply get the warranty exchanged refurb. I have one myself since my original one had this obnoxious echo that the caller on the other end would complain about. The refurb unit works great!
It's a bummer, but I doubt you'll even know the replacement is a "refurb". Sorry I don't have better news or advice. Good luck!
I had a simile issue a while back...mine was resolved with a couple of swift taps on the table on the corner of my phone closest to the ear phone Jack.....
When the f*ck did we get ice cream??
Thank you.
I figured it was something to do with the little pegs inside. Luckily for me, since it was in the first 30 day period I was able to get a new in store replacement. normally for people its 14 days, but since I have a company account it's 30 days in store replacement. It was replaced with a brand new device.
The guy there was actually a little tech savvy and was saying the same thing. He tried a few things also, even looking inside and poking the pegs with a needle to see if one was lodged. Everything was OK though. Strange.
New device in hand! Works much better. It raises concern over a design defect though. I hate to go thru this again and get a refurb phone in a month because of the same issue.
Guess I will stop using it for a music player hooked to the stereo in my car and just use my old ipod touch for that.

I am stuck in headphone mode

Hi,
Usually I just check XDA forums, play with my phone around but I never post or start topics, so this is a first cause I am kinda clueless.
I have my HTC one M8 now for like a week, completely love the phone however since yesterday it got stuck in headphone mode.
The following things I tried: Hard reset, Back-up to previous date, Blowing compressed air, carefully cleaning with 95% alcohol while phone was turned off, Inserting regular phones like 7 times while screen was unlocked, currently using soundabout app to divert the problem... Nothing helped.
The only thing I didn't try is actually rooting the phone however I am not sure if ill have any warranty left then.
Any other ideas perhaps?
mast3rsign said:
Hi,
Usually I just check XDA forums, play with my phone around but I never post or start topics, so this is a first cause I am kinda clueless.
I have my HTC one M8 now for like a week, completely love the phone however since yesterday it got stuck in headphone mode.
The following things I tried: Hard reset, Back-up to previous date, Blowing compressed air, carefully cleaning with 95% alcohol while phone was turned off, Inserting regular phones like 7 times while screen was unlocked, currently using soundabout app to divert the problem... Nothing helped.
The only thing I didn't try is actually rooting the phone however I am not sure if ill have any warranty left then.
Any other ideas perhaps?
Click to expand...
Click to collapse
if its an hardware problem i'm not sure there's much u can do, accept trying to clean the headphones jack
if its a software bug maybe try:
-connecting your headphones then turn boomsound on\off then disconnect them.
- hard rest while the headphones are connected then disconnect them.
-before u try a root u can just try a factory rest and u will still have your warranty and if that doesn't work its definitely a hardware issue.
mast3rsign said:
Hi,
Usually I just check XDA forums, play with my phone around but I never post or start topics, so this is a first cause I am kinda clueless.
I have my HTC one M8 now for like a week, completely love the phone however since yesterday it got stuck in headphone mode.
The following things I tried: Hard reset, Back-up to previous date, Blowing compressed air, carefully cleaning with 95% alcohol while phone was turned off, Inserting regular phones like 7 times while screen was unlocked, currently using soundabout app to divert the problem... Nothing helped.
The only thing I didn't try is actually rooting the phone however I am not sure if ill have any warranty left then.
Any other ideas perhaps?
Click to expand...
Click to collapse
You're not alone, having the same problem and no solution. The most annoying part about it is that I have to use speaker mode to be able to hear/talk during a phone call. Went to the shop and they said they will order another aux jack for me.. not very happy
avivzamir said:
if its an hardware problem i'm not sure there's much u can do, accept trying to clean the headphones jack
if its a software bug maybe try:
-connecting your headphones then turn boomsound on\off then disconnect them.
- hard rest while the headphones are connected then disconnect them.
-before u try a root u can just try a factory rest and u will still have your warranty and if that doesn't work its definitely a hardware issue.
Click to expand...
Click to collapse
Tried that, nothing worked, I am going to contact my carrier and will apply for warranty. This is pissing me off
You're not alone!
mast3rsign said:
Tried that, nothing worked, I am going to contact my carrier and will apply for warranty. This is pissing me off
Click to expand...
Click to collapse
I too find myself stuck in Headphone mode. I don't use headphones and not sure what prompted it. I pulled it out of my pocket after work and found it like that. Restarts and Factory Resets don't do a thing.
When I borrowed a pair of headphones, upon plugging them in my phone starts to dial the last person I called all by itself.
Was hoping to hear how your situation worked out. Verizon said I'm covered by the manufacturing warranty and that HTC will ship me a phone to replace this one. I forgot to ask and am extremely worried I'm going to get a refurbished phone that's already had other issues.
Kinda disappointing on an otherwise awesome phone!
Sbettinger said:
I too find myself stuck in Headphone mode. I don't use headphones and not sure what prompted it. I pulled it out of my pocket after work and found it like that. Restarts and Factory Resets don't do a thing.
When I borrowed a pair of headphones, upon plugging them in my phone starts to dial the last person I called all by itself.
Was hoping to hear how your situation worked out. Verizon said I'm covered by the manufacturing warranty and that HTC will ship me a phone to replace this one. I forgot to ask and am extremely worried I'm going to get a refurbished phone that's already had other issues.
Kinda disappointing on an otherwise awesome phone!
Click to expand...
Click to collapse
This is a quick fix for you guys and gals. Download the App SoundAbout. It gives you the option to control where the media,phone call etc sound comes threw. Choose speaker for Media and problem solved. Hope this helps you guys out. This website have helped me out alot and I am just trying to do my part to return the favor.
Has anyone figured this out without having to install an App to fix this issue?
same problem...
I'm having the same problem and also go through Verizon yes you will get a refurbished phone. I'm pissy cuz I just paid $700 and now I'm gonna get a used phone. That's Bull****. I'm sick of these companies just taking advantage of us. Also that soundabout app did not work for mine anyways.
FIX
MISSESAH3 said:
I'm having the same problem and also go through Verizon yes you will get a refurbished phone. I'm pissy cuz I just paid $700 and now I'm gonna get a used phone. That's Bull****. I'm sick of these companies just taking advantage of us. Also that soundabout app did not work for mine anyways.
Click to expand...
Click to collapse
Had the same issue and resolved it by applying a small amount of rubbing alcohol on the tip of a Q tip and twisting it in the headphone jack. You will have to remove a little of the cotton to get it to fit. There is a small censor in the headphone jack the registers that the headphones are in. Dirt from your pocket and lent get inside the hole and confuses the phone into thinking that headphones are still plugged in. Do it a few times and then blow into the hole hard to force the dirt and lent out. Best is if you have a can of air for keyboards.
I did it like three times and blew the hole and haven't had a problem since. It isn't a software issue but a small hardware issue. This is the only fix for this problem. If you want you can take it into your carrier and they will do the same for you, well at lease try.
HTC sent me an M8 to replace my M7 that they weren't able to repair. It intermittently has this headset problem - the icon appears and sounds get routed to a non-existent headset. Factory reset doesn't seem to help. It's just back from repair and it seems the same. I asked for a replacement as the phone is pretty much new, but they said it needs to go in for repair again! Needless to say, I'm tiring of this as it's been 2 months since I've had a reliable phone!
The only workaround that seems to work is to carry a set of headphones in my pocket and to briefly insert them when it goes into headset mode. That usually clears it, but it can appear again within minutes. I'm hoping the repair centre can fix it this time.
How to fix HTC One M8 headset icon
Ok so straight off this isn't a hardware fix. I tried cotton buds, paper clips, compressed air etc etc etc.
What does work is this - Install this, or a similar App from Play Store (SoundAbout Pro).
The App allows you to manually configure what means the phone will use for sound such as calls, media etc. Mine took effect after a reboot.
The troublesome icon will remain but the sound, and ability to make/receive calls will return.
Hope his is of use to some of you.
Solution here
Hi folks, I just had this problem and I know the feels.
Now you don't have to worry, the solution is this:
Try using your radio built-in application over and over again. Doing this will make your mobile to search recursively for a headphone/headset signal. Since there is no headphone actually plugged in, your mobile will eventually detect that in fact, this is true and will exit that obnoxious headset mode.
Hope this can help you all guys.
Pd. I'm not sure if I used English wrong, if that happens to be the case: sry for bad English. Lol.
Thanks that helped me by turning on/off the boomsound with the headphones in. I was in the middle of a phone call when my switched automatically by itself to headphones. It took me awhile to figure out what had happened.
I had this problem and I never used headphones. I turned off the boom sound (settings). I inserted the headphones and then shut down my phone, pulled out the headphones and turned on the phone - and it works!

No Vibration after drop

Howdy lads and gals.
I have a lovely issue here, I dropped my phone from my pocket and it slammed screen first right onto the rock solid kitchen floor Of course it made an unholy slap but the screen was not scratched so I figured Phew! all is good
But then after a minute or so the phone suddenly shut down and it wouldn't boot back on for over an hour or recharge either.
It does charge now and also boots up but the vibration and sound is gone and even the Home button randomly works and doesn't work...
I take it I have a hardware related issue now? Is there any way that I could try and fix this myself?
Or will I have to walk into a phone shop and hopefully they will get it repaired?
Sounds like it got damaged from the drop, too bad and good luck.
Thanks I'm pretty screwed now.. oh well. I will get it sorted for repair if possible
I just bought the LG G3 phone now as my backup phone :/ gosh I'll miss my Asus phone if I can't get it fixed :/
Irish_PXzyan said:
Howdy lads and gals.
I have a lovely issue here, I dropped my phone from my pocket and it slammed screen first right onto the rock solid kitchen floor Of course it made an unholy slap but the screen was not scratched so I figured Phew! all is good
But then after a minute or so the phone suddenly shut down and it wouldn't boot back on for over an hour or recharge either.
It does charge now and also boots up but the vibration and sound is gone and even the Home button randomly works and doesn't work...
I take it I have a hardware related issue now? Is there any way that I could try and fix this myself?
Or will I have to walk into a phone shop and hopefully they will get it repaired?
Click to expand...
Click to collapse
If you would like to send to ASUS for out-of-warranty repair please feel free to contact me directly at [email protected]. Please include case # N160232147 in the subject line.
Sincerely,
ASUS_USA
This has happened to me lots. Just take the back off the phone, there are a whole bunch of screws holding it on. Pry that up, vibrate motor is bottom right corner. Make sure it is plugged in correctly. Then that should be it.
The speaker also just slides in and uses two contacts. Make sure it is completely seated in its little spot. While you're in there, check the main ribbon connectors. There's one right above the battery that likes to get dislodged after a drop.
Let me know if you need any ****tily labeled pictures.
@Asus_USA: Thank you very much, I will get contact with you if I'm unable to fix it myself
@JHT: Thank you, I will actually give this a go later tonight and see if that is indeed the issue. Hopefully it's as simple as that ^^
hey , i have the same issue my speaker,mic,vibrate motor stopped working i fixed the ribbon and then the speaker started working. The mic too worked but it has issues records very low sound, the vibrate motor still does not work and the usb port also does not work when connected to pc, and also takes more than a day to charge full. please help. thanks
Bolt37 said:
hey , i have the same issue my speaker,mic,vibrate motor stopped working i fixed the ribbon and then the speaker started working. The mic too worked but it has issues records very low sound, the vibrate motor still does not work and the usb port also does not work when connected to pc, and also takes more than a day to charge full. please help. thanks
Click to expand...
Click to collapse
Does your phone detect flash drives?
Not sure what the issue might be, but there are replacement charging docks for sale on Aliexpress and eBay for $5: http://www.ebay.com/sch/i.html?_odk...ck.TRS0&_nkw=zenfone+2+charging+dock&_sacat=0 . Although if you order from China with free shipping it'll take like 2-3 weeks to get the item.
plz help
jhtfarquhar said:
This has happened to me lots. Just take the back off the phone, there are a whole bunch of screws holding it on. Pry that up, vibrate motor is bottom right corner. Make sure it is plugged in correctly. Then that should be it.
The speaker also just slides in and uses two contacts. Make sure it is completely seated in its little spot. While you're in there, check the main ribbon connectors. There's one right above the battery that likes to get dislodged after a drop.
Let me know if you need any ****tily labeled pictures.
Click to expand...
Click to collapse
Hello,
After falling my phone does not recognize sim cards, does not vibrate and the speaker stopped working too. I don't know how to fix it, do you have any tutorial? o picture? plz, thank you

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