Related
I have some screen glitches and it is pretty annoying...
I notice it especially when in the browser and when the menu of the browser comes on the screen... Is this a hardware or a software problem?
Saw it on the home screen too sometimes when i want to scroll the homescreens the status bar glitches while scrolling...
Anyone noticed this?
Also when entering system task manager I always only have like 200mb free space? When i choose end all, i have like 300. So there is almost always 3/4 in use? Is this normal?
Other question:
I was trying teeter earlier, and It isn't as smooth as on other devices. The ball doesn't run smooth on the screen, it stutters especially when you tilt the phone and the ball should go fast... Anyone notice this too?
Other questions and concerns can be placed here.
I will also try to make a movie of the screen glitches...
Thanks for the answers!
Edit: So someone else posted pictures of the problem in dropdown menu in the browser, it is exactly the same as mine.
Glitch pics
And a video also from the same user:
Glitch movie
And from another user who captured the status bar glitch(that i also have):
Status bar glitch
please describe your glitches and bad teeter is it only on low battery only?
hamdir said:
please describe your glitches and bad teeter is it only on low battery only?
Click to expand...
Click to collapse
No my battery is 55% now, I played it again, and when also when trying to move the ball slowly, sometimes the balls makes a little 'jump' instead of rolling smooth...
And the glitches is, that the there are horizontal lines of the things on the screen, i don't know what could cause it?? Is it hard or software... Will try to make a little clip of it tommorow when it happens again.
r_a_c said:
I have some screen glitches and it is pretty annoying...
I notice it especially when in the browser and when the menu of the browser comes on the screen... Is this a hardware or a software problem?
Saw it on the home screen too sometimes when i want to scroll the homescreens the status bar glitches while scrolling...
Anyone noticed this?
Click to expand...
Click to collapse
I only have my phone for a day but I definitely encountered those screen glitches, i think 3 times since. It usually happened on top of the screen. I think it's only software bug(let's hope).
I did test one in three store and found it was lagging. Scrolling through different screens s sluggish very surprising and poor. The phone also froze hopefully it was software issue!!!
Anybody noticed a small blue patch on the screen? A few cases are reported in Singapore.
It can only be seen if the screen has a black background. Try using the camera app and cover the lens with your hands.
Sent from my HTC One X using xda premium
most reviewers except two reported no glitches, faulty units?
Same problems as the OP here.
All software bugs I would say, there are plenty of small software bugs/glitches I have found so far.
I think they'll release an update soon, well.. they should.
Remember many reviews were based on later firmware than is (currently) publicly available. If reviewers saw bugs in earlier firmware, then saw it fixed in final firmware, it would be unlikely that they'd mention the bugs. They wouldn't have been expecting units to reach retail before the updates (and their reviews) were available...
Sent from my Transformer TF101 using XDA
i think a lot of apps need to update for ICS and tegra 3. i don't even know what teeter is. but yeah maybe HTC has some updating to do, too.
i posted this in the other thread but got no response
reviewers who faced this related it to applied pressure on screen, when the affected area is pushed the screen might move a bit or flex and the glitch appear, can you test?
owners with the glitches should immediately contact HTC the more you complain the sooner you get a solution
we have one feedback so far
engwee said:
in my case it's not from pressure
it appears random sometimes
before I updated it I had the issue in music app where the red album art is displayed.. it always used to glitch in the middle of it
can anyone try that?
maybe it's a software bug after all
Click to expand...
Click to collapse
Hi all... I have the same glitch issue on my HTC One X. Often, in the botton of the screen, there's a wobbles but it isnt joint with the pressure of the screen.
For example, the issue doesnt appaer in the lock screen with One X on.
So... software issue? I hope...
---------- Post added at 01:24 PM ---------- Previous post was at 01:18 PM ----------
Errata corrige... the problem appears also in the lock screen...
---------- Post added at 01:43 PM ---------- Previous post was at 01:24 PM ----------
Now I'm trying to reset to the factory the smartphone.
---------- Post added at 02:03 PM ---------- Previous post was at 01:43 PM ----------
Nope... also with a reset the problem persists.
There are anyone with this problem?
bye
stefano
steveweb said:
Hi all... I have the same glitch issue on my HTC One X. Often, in the botton of the screen, there's a wobbles but it isnt joint with the pressure of the screen.
For example, the issue doesnt appaer in the lock screen with One X on.
So... software issue? I hope...
---------- Post added at 01:24 PM ---------- Previous post was at 01:18 PM ----------
Errata corrige... the problem appears also in the lock screen...
---------- Post added at 01:43 PM ---------- Previous post was at 01:24 PM ----------
Now I'm trying to reset to the factory the smartphone.
---------- Post added at 02:03 PM ---------- Previous post was at 01:43 PM ----------
Nope... also with a reset the problem persists.
There are anyone with this problem?
bye
stefano
Click to expand...
Click to collapse
the problem is sticking now?
Is there anyone WITHOUT this problem? Someone who used the phone for more than a day?
hamdir said:
the problem is sticking now?
Click to expand...
Click to collapse
yes... the problem is always there :-(
By the way, I have sent an email to HTC.
steveweb said:
yes... the problem is always there :-(
By the way, I have sent an email to HTC.
Click to expand...
Click to collapse
mate now im thinking its hardware, try to push on the affected area and see if you create interference
steveweb said:
yes... the problem is always there :-(
By the way, I have sent an email to HTC.
Click to expand...
Click to collapse
yeah best reporting any issues to HTC
I'm still thinking is a software issue
The reply from HTC... It seems a tipically "all purpose" reply for any questions!
Dear Stefano Ferri,
Thank you for contacting HTC.
Dear Mr. Stefano, regarding your enquiry, kindly try the following steps:
Please try to: enter the safe mode on your phone and check if you still have the same issue . You can enter safe mode by:
Safe mode:
Press power key to switch off the device
1. Press " power key " for power on device
2. Wait until "HTC logo" appears on screen
3. Press and hold " Volume down key " until entering OS
4. " Safe Mode " text will appears on the lower left of screen Safe mode will disable all 3rd party apps and only preinstalled apps will work, this is done because some of 3rd party apps can interfere with your phone functionality.
5. If the device is working properly in "safe mode" please try to remove the 3 party applications, or remove the latest 3rd parties that you installed..
If this doesn't resolve your issue then you need to factory data reset your phone. You can do that by:
Warning: Resetting your phone will erase your phone completely. Remember to back up your phone information and settings.
Please press MENU on the Home screen, then tap Settings > Phone storage > Factory data reset > Reset phone.
NOTE: Resetting your handset to factory or manufacturer's default setting will delete all the data stored on your phone memory, please back up your files first.
If these steps don't resolve your issue, please, immediately take back your new device to the retailer where you bought it and ask for the replacement/new device.
If you have any other inquiries, don’t hesitate to contact us again.
For further details, please go to http://www.htc.com/europe/support.aspx
Thank you so much for using HTC products.
Respect & Regards,
HTC Technical Support Team
http://www.htc.com
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Nemanja
HTC
steveweb said:
The reply from HTC... It seems a tipically "all purpose" reply for any questions!
Dear Stefano Ferri,
Thank you for contacting HTC.
Dear Mr. Stefano, regarding your enquiry, kindly try the following steps:
Please try to: enter the safe mode on your phone and check if you still have the same issue . You can enter safe mode by:
Safe mode:
Press power key to switch off the device
1. Press " power key " for power on device
2. Wait until "HTC logo" appears on screen
3. Press and hold " Volume down key " until entering OS
4. " Safe Mode " text will appears on the lower left of screen Safe mode will disable all 3rd party apps and only preinstalled apps will work, this is done because some of 3rd party apps can interfere with your phone functionality.
5. If the device is working properly in "safe mode" please try to remove the 3 party applications, or remove the latest 3rd parties that you installed..
If this doesn't resolve your issue then you need to factory data reset your phone. You can do that by:
Warning: Resetting your phone will erase your phone completely. Remember to back up your phone information and settings.
Please press MENU on the Home screen, then tap Settings > Phone storage > Factory data reset > Reset phone.
NOTE: Resetting your handset to factory or manufacturer's default setting will delete all the data stored on your phone memory, please back up your files first.
If these steps don't resolve your issue, please, immediately take back your new device to the retailer where you bought it and ask for the replacement/new device.
If you have any other inquiries, don’t hesitate to contact us again.
For further details, please go to http://www.htc.com/europe/support.aspx
Thank you so much for using HTC products.
Respect & Regards,
HTC Technical Support Team
http://www.htc.com
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Nemanja
HTC
Click to expand...
Click to collapse
Sounds correct though, if your still having screen issues after a factory reset, even after a few days - I'd get a replacement, could be faulty.
Sent from my GT-I9100 using Tapatalk
Received my phone yesterday, and when I was browsing it , the screen went crazy, and unresponsive. did a factory reset and the problem still persisted. Opened a return request at amazon so they can send me a new one. Don't know if anyone had the same issue or it was just me. Here is a video
https://dl.dropboxusercontent.com/u/12983778/VID_20150527_213832648.mp4
Please check if TalkBack is enabled. If this setting is enabled, the touch screen may behave differently and appear to be defective. Instead of one tap to open an item, you will need to tap once until it highlights with a green box around the selection, then double tap to open. Also when swiping it may require using two fingers instead of one. You may also be hearing voice prompts to every action made.
To disable go to Apps/Settings/Accessibility/Talkback - turn off.
Best regards,
ASUS_USA
Same problem
Hi,
I had the same issue! I getback the phone in guarantee to Taiwán. The seller says that the phone was repairde, the display was changed.... finally 2 weeks ago I reicived the Zenphone 2 (1.5moths since the deal). Now today the phone have the same issue, I try to clean the dipslay phone and suddenly the touch screen have the same issue, crazy and unresponsive screen!! I very frustaded about the ASUS Brand! tell me what's happened with your phone?
thanks
Xytrax
Try to delete user data,then factory reset and then wipe cache.If after this you're still in trouble simply use warranty:hardware problem,asus fault.
You must use 2 fingers when you type to get through the setup. I know its a pain but when you are able to get in, turn "TalkBack" off.
I bought a zenfone 2 64gb on amazon and I had the same random issues: unresponsive touch screen, unsensitive, ghost touches.
I guessed that it could be the screen protector but it was still happening after remove it.
So, I asked to amazon a replacement.
After a perfect week, I am starting to have the issues, again!
I sold my oneples one to avoid touch screen issues. I am very upset!
I'm having the same issue as you guys. I also noticed that cleaning the screen with a rag (especially the one for glasses) makes the touch screen go crazy. At first i tried to downgrade the firmware, unluckily i had the issue again. Then i upgraded the firmware from the phone and now it's all going apparently well. I'll update for any news.
Same here, wrote to customer care yesterday evening.
taldeital said:
Same here, wrote to customer care yesterday evening.
Click to expand...
Click to collapse
Please let us know if you have any answer, it is getting very annoying, thanks.
To anyone who have this issue: Try to test touch screen by SMMI's test option. Open calculator, type ",12345+" (with the comma), then "=" (equals). SMMI menu will show up. Now "single test", then "touch test".
In my case this process gives a straight line of unwanted touch inputs in the upper region of the screen ( sometimes multiple dots in a row forming a complete straight line). Do you guys have the same result?
Huge Pepo said:
To anyone who have this issue: Try to test touch screen by SMMI's test option. Open calculator, type ",12345+" (with the comma), then "=" (equals). SMMI menu will show up. Now "single test", then "touch test".
In my case this process gives a straight line of unwanted touch inputs in the upper region of the screen ( sometimes multiple dots in a row forming a complete straight line). Do you guys have the same result?
Click to expand...
Click to collapse
With the others, I have this one, also. It happens at every restart and the only workaround is turn off/on the display.
zatarra77 said:
With the others, I have this one, also. It happens at every restart and the only workaround is turn off/on the display.
Click to expand...
Click to collapse
Same as me.. But I think this is lcd controller firmware or driver problem on kernel . because yesterday I'm install custom rom on my zenfone (Cm12.1) then surprise ... this problem continue... I had change custom kernel but no chance ... if you have this problem open Asus glove mode this is temporarily solution for now. Asus will contuniue work on this problem. Now I waiting Asus response for this .. :
Huge Pepo said:
I'm having the same issue as you guys. I also noticed that cleaning the screen with a rag (especially the one for glasses) makes the touch screen go crazy. At first i tried to downgrade the firmware, unluckily i had the issue again. Then i upgraded the firmware from the phone and now it's all going apparently well. I'll update for any news.
Click to expand...
Click to collapse
It's a software related problem.. Because we're a lot of ppl suffering this problem. But, don't know why, ASUS is ignoring us.
I have sent my phone for repair. They say that they will replace the whole display.
Hi guys. I have almost identical issue and this seems like a hardware fault. I sold the Zenfone 2 to a friend and after 2 months she complains about the unresponsive touchscreen only at the top of the display..... I have the phone with me now, trying to fix it.. Did a factory reset, firmware upgrade, no results. Definitely a hardware issue and it is seems that lots of people are affected. So dissapointed by Asus......
If it's a hardware issue why is it so many people experiencing this now together all in the same time? Not earlier not later? My guess will be software problem. But I'm not sure
Any of you guys have a microsd card installed?
Sent from my ASUS_Z00AD using Tapatalk
ImjuzCY said:
If it's a hardware issue why is it so many people experiencing this now together all in the same time? Not earlier not later? My guess will be software problem. But I'm not sure
Click to expand...
Click to collapse
im 100% sure it is a software problem..
To me.. and to every1 i know who's facing the issue.. the problems started with the September Update..
Im guessing it is the touchscreen firmware version.. Hope ASUS check it..l
gREENNNNN said:
im 100% sure it is a software problem..
To me.. and to every1 i know who's facing the issue.. the problems started with the September Update..
Im guessing it is the touchscreen firmware version.. Hope ASUS check it..l
Click to expand...
Click to collapse
I'm going back to .59 to try. I don't think asus is aware about this. Need to post it to zentalk to get more attention from Asus. @ASUS_Khang
Sent from my ASUS_Z00AD using Tapatalk
---------- Post added at 11:12 AM ---------- Previous post was at 10:58 AM ----------
This is what I have. Video in the link. Previously only appear when phone is hot especially when charging.
These days it comes out randomly. Hot or not. Even in recovery.
https://drive.google.com/file/d/0BzA8N76_PxvsSkdjbEhFT0p0bFk/view?usp=sharing
---------- Post added at 11:36 AM ---------- Previous post was at 11:12 AM ----------
I've downgraded to .59 and the problem still persist. Maybe the touchscreen firmware isn't downgradable or it's hardware issue
ImjuzCY said:
I'm going back to .59 to try. I don't think asus is aware about this. Need to post it to zentalk to get more attention from Asus. @ASUS_Khang
Sent from my ASUS_Z00AD using Tapatalk
---------- Post added at 11:12 AM ---------- Previous post was at 10:58 AM ----------
This is what I have. Video in the link. Previously only appear when phone is hot especially when charging.
These days it comes out randomly. Hot or not. Even in recovery.
https://drive.google.com/file/d/0BzA8N76_PxvsSkdjbEhFT0p0bFk/view?usp=sharing
---------- Post added at 11:36 AM ---------- Previous post was at 11:12 AM ----------
I've downgraded to .59 and the problem still persist. Maybe the touchscreen firmware isn't downgradable or it's hardware issue
Click to expand...
Click to collapse
Hey everyone, thank you so much for sharing with me. I'll forward this to our service team. Sorry been away..it's Thanksgiving week here in the US...so I'll get to this on Monday!
goood day all
so phone working fine as always, then all of a sudden thing takes ages to unlock and everything is moving super slow so i thought ill plug it in transfer the pics and what not then hard reset my phone, should be good as new then
no still slow as... hell and i have the usb debugging on like i read else where
please help
ps i do have a htc desire eye on the three network in the uk
Hi there ,
As being another android user , i would suggest you to install an application such as Clean Master , and see what is consuming your system resources , and most probably another application is causing that lag on the phone .
Sometimes and app is keeps restarting again and again which may cause that issue .
Hope that helps
Ozy
same problem here
before i sleep it works perfectly fine.. but when i woke up... OMG it takes time to unlock.. the response is delayed,,, and everything on my phone is moving very slow and laggy... i there anyone had the same issue but already fix? thanks in advance
same problem
lavaheart20 said:
before i sleep it works perfectly fine.. but when i woke up... OMG it takes time to unlock.. the response is delayed,,, and everything on my phone is moving very slow and laggy... i there anyone had the same issue but already fix? thanks in advance
Click to expand...
Click to collapse
The same problem
How did you solve?
Please tell me
Hello all
I also have this problem: HTC Desire on Three UK. One minute works fine, next it's practically unusable, everything has a slow response, typing takes 3-4 seconds for each letter to show up.
I've tried rooting, reflashing various roms, factory reset, etc. the works. The only thing I couldn't reset was the firmware. Whenever I tried to do this I got incorrect CID / custom ID fail. I've tried many different methods of making a gold card but none seem to work. I haven't tried with a Kingston 2GB uSD yet so that's the last chance saloon I think...
Just to save anyone the hassle of spending days trying various things, if you have HTC Desire Eye on Three UK, don't bother rooting the phone or reflashing to try and fix this unless you can find a way to get past the CID check. I've wasted days trying to fix this!
If anyone else has any ideas or if someone has resolved this issue I would very much appreciated hearing from you. Only had the phone 9 months and really don't want to have to buy another halfway through a contract! There must be a way to fix this...
EDIT: It is also slow and laggy / delayed response in TWRP recovery, so unlikely due to any unusual app behaviour.
Cheers,
Aaron
I have the same problem too, the phone has become unusable. Did anyone find a solution to this problem??? Please help just bought this phone and really getting pissed off with this problem
---------- Post added at 10:46 PM ---------- Previous post was at 10:34 PM ----------
Hi,
Have you found any solutions to the problem on the HTC Desire Eye, mine is also getting the same problem and i just dont know what to do, can you please help if you found anything or anyway to resolve the problem.
Thanking you in advance.
analogy said:
Hello all
I also have this problem: HTC Desire on Three UK. One minute works fine, next it's practically unusable, everything has a slow response, typing takes 3-4 seconds for each letter to show up.
I've tried rooting, reflashing various roms, factory reset, etc. the works. The only thing I couldn't reset was the firmware. Whenever I tried to do this I got incorrect CID / custom ID fail. I've tried many different methods of making a gold card but none seem to work. I haven't tried with a Kingston 2GB uSD yet so that's the last chance saloon I think...
Just to save anyone the hassle of spending days trying various things, if you have HTC Desire Eye on Three UK, don't bother rooting the phone or reflashing to try and fix this unless you can find a way to get past the CID check. I've wasted days trying to fix this!
If anyone else has any ideas or if someone has resolved this issue I would very much appreciated hearing from you. Only had the phone 9 months and really don't want to have to buy another halfway through a contract! There must be a way to fix this...
EDIT: It is also slow and laggy / delayed response in TWRP recovery, so unlikely due to any unusual app behaviour.
Cheers,
Aaron
Click to expand...
Click to collapse
Same as you
Ghayoor said:
I have the same problem too, the phone has become unusable. Did anyone find a solution to this problem??? Please help just bought this phone and really getting pissed off with this problem
---------- Post added at 10:46 PM ---------- Previous post was at 10:34 PM ----------
Hi,
Have you found any solutions to the problem on the HTC Desire Eye, mine is also getting the same problem and i just dont know what to do, can you please help if you found anything or anyway to resolve the problem.
Thanking you in advance.
Click to expand...
Click to collapse
Hello,
same for me. HTC Desire Eye, bougth less than 10 months ago, stardard usage. Yesterday in the evening, it started same behavior (3-4 seconds for each single letter on the keyboard, all extremely slow like all memory exausted).
Hard reset useless, the first HTC logo at the bootstrap takes 10 seconds to completely display logo and android signature.
Only change is throwing away the phone and buyng a new one?
Italian SIM cards, mobile phone bought in Arabian country, no issue till yesterday,
Android 5.0.2
HTC Sense 6.0
Software
2.19.401.2
HTC SDK API level
6.55
Kernel
3.4.0-g869be30
[email protected]#1
SMP PREEMPT
hi, i have the same issue since december 15th, does anybody found any solution? could it be a hardware issue? my phone ran pretty good until now, i have 10 months with my Desire Eye
i have 4.4.4, tried 4 hard resets, formatted SD, no SD, without Sim, no luck!
Ok i think its a gpu problem... My desire eye is also lagging so much.. When i looked at cpu z (its an app) my gpu load is 0. Its not usually supposed to be that way,right?
Here's the issue
Mine started doing this a few days ago. Tried doing everything I could to fix it. I didn't try to root it, flash a custom ROM, or Factory Data reset it (AT&T did it anyways made me lose a lot of files). The issue I assumed seemed to be the GPU. The load it at 0 making CPU 1, 2, and 3 work harder not noticeably, but enough to where the GPU was basically a paperweight inside of the phone. The best thing to do if it is still under manufacturers warranty is send it in. My issue is AT&T are sending me a replacement and I'm hoping it is refurbished with no noticeable damage physically. Because if it refurbished they will fix the errors with the phone. If it is new they should have produced something differently by then so it doesn't have the same issue. HTC has always been my favorite brand apart from LG and the Nexus line. Other than that there is no other viable solution to this issue.
P.S. I hope this helped a lot of people out.
I have the same problem, my htc Is so lagging and I flash it root too. Anyone has the solution?
I have the same problem disarmament tel. and moving one of the flex of the screen the phone worked OK but returned to be slow and can not run at the speed it should.
I think it is hardware problem
sorry for my English
same
same thing happened to me i am on marshmallow
and i was looking for a stock rom to try flashing it maybe it would work . but cant find any for my htc
EYE_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
RADIO-1.22.213311581.29G
OPENDSP-v51.2.2-00593-M8974_F0.1015
OS-4.11.401.1
eMMC-boot 2048MB
Feb 17 2016,11:02:17:0
Same problem
i have also same mobile and same problem how to fix.....plz give solution
Same problem here, did you guys have any work done to your phone before this happens? Factory reset did nothing, installed a system monitoring app too check CPU and memory usage-both normal. Audio is fine but video is super laggy just like the whole phone. Gonna disassemble it and check cables and connectors for the LCD but I suspect it is not possible to fix this problem, maybe a new LCD would work but I doubt it.
Same problem. i flashed every room but still laggy
If you`re rooted then download an app called Swapper from play store and set Swappiness to 0 and Boom your phone will be back to normal!
revanchdg said:
If you`re rooted then download an app called Swapper from play store and set Swappiness to 0 and Boom your phone will be back to normal!
Click to expand...
Click to collapse
Tried this. Didn't work for me.
---------- Post added at 08:24 PM ---------- Previous post was at 08:16 PM ----------
My phone (HTC Desire Eye) suddenly became slow. ie. When it boots even the HTC logo appears in slow motion. Please suggest a solution. Or let me know if you need further details.
That's not software issue that's hardware issue... when i bend my mobile in a certain way it works fine... the front cam also...
i'll try to disassemble my phone today and if it works i'll upload video of how to fix it... insha2 allah
OlgGladiator said:
That's not software issue that's hardware issue... when i bend my mobile in a certain way it works fine... the front cam also...
i'll try to disassemble my phone today and if it works i'll upload video of how to fix it... insha2 allah
Click to expand...
Click to collapse
this is my personal folder with photos and video to disassembly if you need ---->
https://drive.google.com/drive/folders/0B0R2V3wrF2QyOUVPVnNEQ2g4ZW8
I have my d850 for a long time. in the past it did this thing where it would reboot constantly until I plugged it in. A new battery solved that issue. Now, 8 months later, it happens again, only difference is that plugging it in doesnt help. Ive tried two new batteries this time, first one didnt work and i figured it was faulty so i returned it and got another, which still doesnt fix the issue. I turned on the phone without my sim and sd card which made no difference either.
I just unrooted my phone and reset to stock, which still doesnt fix the issue either. should i bother with a third new battery to test this? this phone works so smoothly, still fast, still a GREAT phone...I just cant pin point the issue thats causing the reboots as ive tried all i can think of. Id hate to have to toss it. any other suggestions?
thanks in advance!
Have a good read on this thread right here... Maybe some comments may help you
:good:
souler456 said:
Have a good read on this thread right here... Maybe some comments may help you
:good:
Click to expand...
Click to collapse
wow thank you. i have seen a few other threads on how to disassemble the phone for screen flicker, overheating, etc but I havent came across this one. I tried applying thermal paste ( an idea i found in the thread you linked me to), it seems to restart less (without the sim card in, but wifi and location/google maps works fine). since its restarting a lot less, im thinking of opening again and actually purchasing and applying the thermal pad.
Does anyone else have suggestions? and again, thank you!
ohaai said:
wow thank you. i have seen a few other threads on how to disassemble the phone for screen flicker, overheating, etc but I havent came across this one. I tried applying thermal paste ( an idea i found in the thread you linked me to), it seems to restart less (without the sim card in, but wifi and location/google maps works fine). since its restarting a lot less, im thinking of opening again and actually purchasing and applying the thermal pad.
Does anyone else have suggestions? and again, thank you!
Click to expand...
Click to collapse
I use Non-Stock ROM for my device ever since 2 years ago (not a fan of Stock ROMs), and I have no issues aside from early throttling (can be solved with thermal pad). Maybe the issue only persist because you use Stock ROMs. Try changing into Non-Stock ROMs like AOSP or LOS with a good kernel.
:good:
---------- Post added at 05:56 AM ---------- Previous post was at 05:54 AM ----------
souler456 said:
I use Non-Stock ROM for my device ever since 2 years ago (not a fan of Stock ROMs), and I have no issues aside from early throttling (can be solved with thermal pad). Maybe the issue only persist because you use Stock ROMs. Try changing into Non-Stock ROMs like AOSP or LOS with a good kernel.
:good:
Click to expand...
Click to collapse
Edit: If you don't want to, I also remembered that "paper" trick, don't know what thread is it, but it fixed the bootloop on some users. Maybe it's on reddit
souler456 said:
Have a good read on this thread right here... Maybe some comments may help you
:good:
Click to expand...
Click to collapse
souler456 said:
I use Non-Stock ROM for my device ever since 2 years ago (not a fan of Stock ROMs), and I have no issues aside from early throttling (can be solved with thermal pad). Maybe the issue only persist because you use Stock ROMs. Try changing into Non-Stock ROMs like AOSP or LOS with a good kernel.
:good:
---------- Post added at 05:56 AM ---------- Previous post was at 05:54 AM ----------
Edit: If you don't want to, I also remembered that "paper" trick, don't know what thread is it, but it fixed the bootloop on some users. Maybe it's on reddit
Click to expand...
Click to collapse
thats the thing, ive always been rooted. always. but for testing I did unroot and revert back to stock and the problem still sticks. after realizing that I rooted again and went back to marshmallow (instead of nougat, and ive tried more than a few roms using marshmallow and a few different ones with nougat). So ive done with non stock roms for a long time, and i do prefer it.
So ive done the thermal grease without the thermal pad and it worked for a day(literally), and stopped working and constant rebooting all over again. I got a new sim card today, no luck. so i may try this thermal pad. but since just the theermal grease seems to not have fixed the issue, im not so sure the thermal pad will work either, but will give it a try.
another thought though, when flashing roms or kernels, it goes through the process like normal! but when actually booting up or when operating (like texting or surfing the web, or just sitting on the counter/in pocket), it just restarts constantly or bootloops(just shoes the LG screen and turns off, and then LG screen again, and so on)! i cant pin point the issue. im gonna look into the paper trick and possible look into purchasing a thermal pad. can anyone provide links in the one they used? i saw the link in another thread just wasnt sure how long that would take to ship to me. maybe i can see what other used?
Hello guys,
I have encountered this 9-0022 kernel wakelock ever since I purchased this Pixel XL, and it keeps my device awake all the time.
It persists no matter how many times I factory reset or flashed a different factory image.
Google shows no answer of what it is and how to block it.
Has anyone faced this problem?
Android version: 8.1.0 April, Stock
Purchase Ex Kernel manager and turn that wakeloke off threw kernel using that app
Right here!
petiolarissean said:
Purchase Ex Kernel manager and turn that wakeloke off threw kernel using that app
Click to expand...
Click to collapse
I did so, but the wakelock wasn't there.
Try service disabler its free
---------- Post added at 01:15 AM ---------- Previous post was at 01:13 AM ----------
Have you tried customs roms and is it still doing it?
petiolarissean said:
Try service disabler its free
---------- Post added at 01:15 AM ---------- Previous post was at 01:13 AM ----------
Have you tried customs roms and is it still doing it?
Click to expand...
Click to collapse
Yes I did and it persists.:crying:
thetrangdam said:
Hello guys,
I have encountered this 9-0022 kernel wakelock ever since I purchased this Pixel XL, and it keeps my device awake all the time.
It persists no matter how many times I factory reset or flashed a different factory image.
Google shows no answer of what it is and how to block it.
Has anyone faced this problem?
Android version: 8.1.0 April, Stock
Click to expand...
Click to collapse
You flash stock firmware, roms etc and reset, and problem persists? Have you considered that there's no feasible way to remedy this? As in, your phone has defective hardware?
Otherwise, it would have to be a phone hacked by CIA with custom hardware that is impervious to resets and firmware flashes.
Think about it...
Contact google and there pretty easy going and will go out of there way replace phone.Ive went threw 5 pixel and every time they have jump threw hoops to make me happy.Phone returned 3-5 days every time.
Maybe it's malware!?
Read this: https://www.google.de/amp/s/amp.reddit.com/r/Moto_Z/comments/5ox4ab/constant_wakelock/
Sent from my Pixel XL using XDA Labs
nabbed said:
You flash stock firmware, roms etc and reset, and problem persists? Have you considered that there's no feasible way to remedy this? As in, your phone has defective hardware?
Otherwise, it would have to be a phone hacked by CIA with custom hardware that is impervious to resets and firmware flashes.
Think about it...
Click to expand...
Click to collapse
That could probably right.
At first, my device kept showing a persistent notification "USB Supplying Power to attached device",
And I could not charge my device unless I reboot (then it will appear again later).
I googled & figured some people had the same problem and got it solved by cleaning the charging port
on the phone so I did the same.
It stills show up time after time, but now I can choose to "charge this device" from the popup & charge fine.
But the kernel wakelock, which I believe belongs to usb otg or something like that, still keeps my device awake 100% of the time, and drain the battery.
petiolarissean said:
Contact google and there pretty easy going and will go out of there way replace phone.Ive went threw 5 pixel and every time they have jump threw hoops to make me happy.Phone returned 3-5 days every time.
Click to expand...
Click to collapse
Appreciate your help.
Unfortunately, I live in a country where Google isn't available, and purchased this device from private vendor,
so there's no way I can RMA this now.
spezi77 said:
Maybe it's malware!?
Read this: https://www.google.de/amp/s/amp.reddit.com/r/Moto_Z/comments/5ox4ab/constant_wakelock/
Sent from my Pixel XL using XDA Labs
Click to expand...
Click to collapse
Maybe not.
It happens no matter what rom, kernel I'm on.
Since I had the persistent "USB Supplying Power to attached device" time after time,
it's likely that wakelock thinks I'm plugging something into the usb port all the time,
and keeps my devices awake.
I've cleaned the port with tooth pick, some alcohol & air duster but the wakelock hasn't gone away.
Caused by USB I've seen before in BBS thread, I think it's due to a poor USB port on the device contact Google to see your options
I agree @liam_davenport. I did a little digging through some xda threads and people claimed they had that wakelock if they plugged their phone in wrong, do to the USB port being sloppy. There is also something in our device tree called "tcpm logging" that is related to that number, doing a little research now to see what it is/does.
let me talk to my cousin,he works at google.Let me throw problem at him
thetrangdam said:
Hello guys,
I have encountered this 9-0022 kernel wakelock ever since I purchased this Pixel XL, and it keeps my device awake all the time.
It persists no matter how many times I factory reset or flashed a different factory image.
Google shows no answer of what it is and how to block it.
Has anyone faced this problem?
Android version: 8.1.0 April, Stock
Click to expand...
Click to collapse
I've only heard of this problem with people running Android P preview2. It seems using the finger unlock on back of phone, some people tap it when the screen begings to dim and taping fingerprint brightens screen. But what I was thinking, that doing that even without preview2 might cause similar effect.
So you could try disabling that feature might help. It seems that their connected somehow.
fiverings said:
I've only heard of this problem with people running Android P preview2. It seems using the finger unlock on back of phone, some people tap it when the screen begings to dim and taping fingerprint brightens screen. But what I was thinking, that doing that even without preview2 might cause similar effect.
So you could try disabling that feature might help. It seems that their connected somehow.
Click to expand...
Click to collapse
Didn't he say Android 8.1, stock? He flashed it many times?