goood day all
so phone working fine as always, then all of a sudden thing takes ages to unlock and everything is moving super slow so i thought ill plug it in transfer the pics and what not then hard reset my phone, should be good as new then
no still slow as... hell and i have the usb debugging on like i read else where
please help
ps i do have a htc desire eye on the three network in the uk
Hi there ,
As being another android user , i would suggest you to install an application such as Clean Master , and see what is consuming your system resources , and most probably another application is causing that lag on the phone .
Sometimes and app is keeps restarting again and again which may cause that issue .
Hope that helps
Ozy
same problem here
before i sleep it works perfectly fine.. but when i woke up... OMG it takes time to unlock.. the response is delayed,,, and everything on my phone is moving very slow and laggy... i there anyone had the same issue but already fix? thanks in advance
same problem
lavaheart20 said:
before i sleep it works perfectly fine.. but when i woke up... OMG it takes time to unlock.. the response is delayed,,, and everything on my phone is moving very slow and laggy... i there anyone had the same issue but already fix? thanks in advance
Click to expand...
Click to collapse
The same problem
How did you solve?
Please tell me
Hello all
I also have this problem: HTC Desire on Three UK. One minute works fine, next it's practically unusable, everything has a slow response, typing takes 3-4 seconds for each letter to show up.
I've tried rooting, reflashing various roms, factory reset, etc. the works. The only thing I couldn't reset was the firmware. Whenever I tried to do this I got incorrect CID / custom ID fail. I've tried many different methods of making a gold card but none seem to work. I haven't tried with a Kingston 2GB uSD yet so that's the last chance saloon I think...
Just to save anyone the hassle of spending days trying various things, if you have HTC Desire Eye on Three UK, don't bother rooting the phone or reflashing to try and fix this unless you can find a way to get past the CID check. I've wasted days trying to fix this!
If anyone else has any ideas or if someone has resolved this issue I would very much appreciated hearing from you. Only had the phone 9 months and really don't want to have to buy another halfway through a contract! There must be a way to fix this...
EDIT: It is also slow and laggy / delayed response in TWRP recovery, so unlikely due to any unusual app behaviour.
Cheers,
Aaron
I have the same problem too, the phone has become unusable. Did anyone find a solution to this problem??? Please help just bought this phone and really getting pissed off with this problem
---------- Post added at 10:46 PM ---------- Previous post was at 10:34 PM ----------
Hi,
Have you found any solutions to the problem on the HTC Desire Eye, mine is also getting the same problem and i just dont know what to do, can you please help if you found anything or anyway to resolve the problem.
Thanking you in advance.
analogy said:
Hello all
I also have this problem: HTC Desire on Three UK. One minute works fine, next it's practically unusable, everything has a slow response, typing takes 3-4 seconds for each letter to show up.
I've tried rooting, reflashing various roms, factory reset, etc. the works. The only thing I couldn't reset was the firmware. Whenever I tried to do this I got incorrect CID / custom ID fail. I've tried many different methods of making a gold card but none seem to work. I haven't tried with a Kingston 2GB uSD yet so that's the last chance saloon I think...
Just to save anyone the hassle of spending days trying various things, if you have HTC Desire Eye on Three UK, don't bother rooting the phone or reflashing to try and fix this unless you can find a way to get past the CID check. I've wasted days trying to fix this!
If anyone else has any ideas or if someone has resolved this issue I would very much appreciated hearing from you. Only had the phone 9 months and really don't want to have to buy another halfway through a contract! There must be a way to fix this...
EDIT: It is also slow and laggy / delayed response in TWRP recovery, so unlikely due to any unusual app behaviour.
Cheers,
Aaron
Click to expand...
Click to collapse
Same as you
Ghayoor said:
I have the same problem too, the phone has become unusable. Did anyone find a solution to this problem??? Please help just bought this phone and really getting pissed off with this problem
---------- Post added at 10:46 PM ---------- Previous post was at 10:34 PM ----------
Hi,
Have you found any solutions to the problem on the HTC Desire Eye, mine is also getting the same problem and i just dont know what to do, can you please help if you found anything or anyway to resolve the problem.
Thanking you in advance.
Click to expand...
Click to collapse
Hello,
same for me. HTC Desire Eye, bougth less than 10 months ago, stardard usage. Yesterday in the evening, it started same behavior (3-4 seconds for each single letter on the keyboard, all extremely slow like all memory exausted).
Hard reset useless, the first HTC logo at the bootstrap takes 10 seconds to completely display logo and android signature.
Only change is throwing away the phone and buyng a new one?
Italian SIM cards, mobile phone bought in Arabian country, no issue till yesterday,
Android 5.0.2
HTC Sense 6.0
Software
2.19.401.2
HTC SDK API level
6.55
Kernel
3.4.0-g869be30
[email protected]#1
SMP PREEMPT
hi, i have the same issue since december 15th, does anybody found any solution? could it be a hardware issue? my phone ran pretty good until now, i have 10 months with my Desire Eye
i have 4.4.4, tried 4 hard resets, formatted SD, no SD, without Sim, no luck!
Ok i think its a gpu problem... My desire eye is also lagging so much.. When i looked at cpu z (its an app) my gpu load is 0. Its not usually supposed to be that way,right?
Here's the issue
Mine started doing this a few days ago. Tried doing everything I could to fix it. I didn't try to root it, flash a custom ROM, or Factory Data reset it (AT&T did it anyways made me lose a lot of files). The issue I assumed seemed to be the GPU. The load it at 0 making CPU 1, 2, and 3 work harder not noticeably, but enough to where the GPU was basically a paperweight inside of the phone. The best thing to do if it is still under manufacturers warranty is send it in. My issue is AT&T are sending me a replacement and I'm hoping it is refurbished with no noticeable damage physically. Because if it refurbished they will fix the errors with the phone. If it is new they should have produced something differently by then so it doesn't have the same issue. HTC has always been my favorite brand apart from LG and the Nexus line. Other than that there is no other viable solution to this issue.
P.S. I hope this helped a lot of people out.
I have the same problem, my htc Is so lagging and I flash it root too. Anyone has the solution?
I have the same problem disarmament tel. and moving one of the flex of the screen the phone worked OK but returned to be slow and can not run at the speed it should.
I think it is hardware problem
sorry for my English
same
same thing happened to me i am on marshmallow
and i was looking for a stock rom to try flashing it maybe it would work . but cant find any for my htc
EYE_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
RADIO-1.22.213311581.29G
OPENDSP-v51.2.2-00593-M8974_F0.1015
OS-4.11.401.1
eMMC-boot 2048MB
Feb 17 2016,11:02:17:0
Same problem
i have also same mobile and same problem how to fix.....plz give solution
Same problem here, did you guys have any work done to your phone before this happens? Factory reset did nothing, installed a system monitoring app too check CPU and memory usage-both normal. Audio is fine but video is super laggy just like the whole phone. Gonna disassemble it and check cables and connectors for the LCD but I suspect it is not possible to fix this problem, maybe a new LCD would work but I doubt it.
Same problem. i flashed every room but still laggy
If you`re rooted then download an app called Swapper from play store and set Swappiness to 0 and Boom your phone will be back to normal!
revanchdg said:
If you`re rooted then download an app called Swapper from play store and set Swappiness to 0 and Boom your phone will be back to normal!
Click to expand...
Click to collapse
Tried this. Didn't work for me.
---------- Post added at 08:24 PM ---------- Previous post was at 08:16 PM ----------
My phone (HTC Desire Eye) suddenly became slow. ie. When it boots even the HTC logo appears in slow motion. Please suggest a solution. Or let me know if you need further details.
That's not software issue that's hardware issue... when i bend my mobile in a certain way it works fine... the front cam also...
i'll try to disassemble my phone today and if it works i'll upload video of how to fix it... insha2 allah
OlgGladiator said:
That's not software issue that's hardware issue... when i bend my mobile in a certain way it works fine... the front cam also...
i'll try to disassemble my phone today and if it works i'll upload video of how to fix it... insha2 allah
Click to expand...
Click to collapse
this is my personal folder with photos and video to disassembly if you need ---->
https://drive.google.com/drive/folders/0B0R2V3wrF2QyOUVPVnNEQ2g4ZW8
Related
Hi! Long time reader, first time poster. I've just noticed that the Camera is no longer working. No matter what camera app I use, I get a black screen and a wait/force close popup. I have tried MIUI, Leedroid and stock roms and also updated the radio with no luck. Also, at random intervals, maybe a couple of times a day the flash will turn on for no reason whatsoever (this is with all roms)
Can someone point me in the right direction before I assume this is a hardware fault?
Thanks heaps kids!
James
bump
bump for good measure. After having a look around the forums, it appears this has happened a bit but no real solution. I've seen instances where changing / reformatting the SD works, this has not helped me out at all.
Cheers,
James
bump
as above - thanks kiddo's.
If you do a full whipe and then revert to stock. Then remove your sim and sd card. Boot your phone and if your camera still isn't working then it's a hardware failure.
If you have warranty you can send it back to Htc but if you don't you can buy a new one on ebay and replace it yourself.
Lennyz1988 said:
If you do a full whipe and then revert to stock. Then remove your sim and sd card. Boot your phone and if your camera still isn't working then it's a hardware failure.
If you have warranty you can send it back to Htc but if you don't you can buy a new one on ebay and replace it yourself.
Click to expand...
Click to collapse
Thanks man, did exactly that yesterday and no dice. Went back to the HTC dealer here in Thailand and it was replaced on the spot. Only **** thing is, they ran out of stock of the Desire so I ended up with a Desire HD free of charge. I is not complaining but I kinda miss my normal Desire.
Dear aLL
I have been using custom rom (almost all of them) since i bought WFS, Recently it gives very annoying error like below :
Have to try several times to unlock the device
Some keys(w,r,a,d,c) are not working, after some while keyboard goes OK
The most thing is at some moment some place don't response while other do without any problem
Are these all of problem relate to custom ROM or my device getting an issue ?
If so, is there any tools/apps to check the problem finding/resolving ... ?
The problem creating very annoying situation when going to call emergency.
Give me a hand...
I know that there are a lot of phones like your's too
Same here
Same here.I am fed up by this issue.Never works when we are in a hurry. The problem became worse after the 2.3.5 upgrade with the new screen lock. The touch works absolutely perfect most of the times but sometimes it just behave abnormal.Does this have something to do with the internal memory ? .I am thinking of giving the phone to the service center to have a check before the warranty is over. Sometimes if the hands or the ear is wet with sweat the screen gets wet and that will affect touch response but cleaning it seldom helps. sometimes cleaning dust near the sensors helps. Wildfire s owners please share your views.Does rooting helps ? seems not from the OP
Sounds like a hardware issue.
When I first got my wildfire s, I had to get a replacement sent the next day, my problem was when charging, the touch screen would totally do its own thing eg scrolling, selecting icons all by itself, if I tried to scroll or swipe it would go mad and do completely messed up things.
Unplug the charger and it was perfect again, I read some other forums different HTC phones have this issue and seems to be an issue with the phone not being grounded properly.
My replacement was and still is perfect.
If you are still in warranty I would send it into HTC to be checked and repaired.
intel007 said:
Sounds like a hardware issue.
When I first got my wildfire s, I had to get a replacement sent the next day, my problem was when charging, the touch screen would totally do its own thing eg scrolling, selecting icons all by itself, if I tried to scroll or swipe it would go mad and do completely messed up things.
Unplug the charger and it was perfect again, I read some other forums different HTC phones have this issue and seems to be an issue with the phone not being grounded properly.
My replacement was and still is perfect.
I know this problem，me too，I only change the charger，and never do its own thing again.
---------- Post added at 06:33 PM ---------- Previous post was at 06:22 PM ----------
bugsome said:
Same here.I am fed up by this issue.Never works when we are in a hurry. The problem became worse after the 2.3.5 upgrade with the new screen lock. The touch works absolutely perfect most of the times but sometimes it just behave abnormal.Does this have something to do with the internal memory ? .I am thinking of giving the phone to the service center to have a check before the warranty is over. Sometimes if the hands or the ear is wet with sweat the screen gets wet and that will affect touch response but cleaning it seldom helps. sometimes cleaning dust near the sensors helps. Wildfire s owners please share your views.Does rooting helps ? seems not from the OP
Click to expand...
Click to collapse
My phone also like this，but when I changed the system，now is ok.you can have a try flash system.
Click to expand...
Click to collapse
gq455402012 said:
intel007 said:
Sounds like a hardware issue.
When I first got my wildfire s, I had to get a replacement sent the next day, my problem was when charging, the touch screen would totally do its own thing eg scrolling, selecting icons all by itself, if I tried to scroll or swipe it would go mad and do completely messed up things.
Unplug the charger and it was perfect again, I read some other forums different HTC phones have this issue and seems to be an issue with the phone not being grounded properly.
My replacement was and still is perfect.
I know this problem，me too，I only change the charger，and never do its own thing again.
---------- Post added at 06:33 PM ---------- Previous post was at 06:22 PM ----------
My phone also like this，but when I changed the system，now is ok.you can have a try flash system.
Click to expand...
Click to collapse
What do you mean by flash the system.
My WFS behaves the same way, cleaning cache partition and dalvik cache helps but after few days problems show up again: it it very hard to unlock the device, if for instance I ulock it in the phone app, the phonepad wont work. I have to returrn to home and press phone again and then it works. It is very annoyng anyways. Rooting and flashing a custom Rom did not solve my problem.
Sent from my HTC Desire Z using Tapatalk 2
Click to expand...
Click to collapse
I would say its probably faulty hardware, if you still got warranty I would suggest using it mate.
I do not think it's faulty HW, actually I did send mine in service and after they did a factory reset the unit was working fine. As I mentioned, after wiping the cache the phone performs very well for a few days, then it starts playing crazy.
Sent from my HTC Desire Z using Tapatalk 2
from the begining
hey
i had dis problem from the day one......screen freeze after pressing power button and after proximity unlock.....it is frustating...i changed roms and apps and lockscreen apps but they all ended in vain.....so sent it htc care center
deepakskht1 said:
hey
i had dis problem from the day one......screen freeze after pressing power button and after proximity unlock.....it is frustating...i changed roms and apps and lockscreen apps but they all ended in vain.....so sent it htc care center
Click to expand...
Click to collapse
Did they fix it? It is very hard to replicate this behaviour. The moment you do a full wipe it is good for some time. All the service centre in Romania did was to re-install the rom and they said it's good...
Sent from my HTC Desire Z using Tapatalk 2
You got a faulty digitizer. nuf said.
einstein.frat said:
You got a faulty digitizer. nuf said.
Click to expand...
Click to collapse
If it's faulty, shouldn't it be like that all the time?
Sent from my HTC Desire Z using Tapatalk 2
Get to service center . I think, you couldn't fix it at home.
As I stated before, I already sent it to the service centre. All they did was wiping the device and reinstall the ROM. Does anyone have an explanation as to why the digitizer is sometimes broken and sometimes not?
Clearing the cache solves the problem temorarily, so I don't think it is a HW problem, but maybe I'm wrong...
I just don't wanna go through the trouble of unrooting and returning to stock if I don't have to.
Sent from my HTC Desire Z using Tapatalk 2
My friend had such problem on LG P500. In service center he cahnged touch screen module and now everything is ok.
a1cov said:
Get to service center . I think, you couldn't fix it at home.
Click to expand...
Click to collapse
In Bangladesh we are still waiting for a HTC regional office as well as any authorized service center.
Sent from my Wildfire S using Tapatalk 2
regius said:
As I stated before, I already sent it to the service centre. All they did was wiping the device and reinstall the ROM. Does anyone have an explanation as to why the digitizer is sometimes broken and sometimes not?
Clearing the cache solves the problem temorarily, so I don't think it is a HW problem, but maybe I'm wrong...
I just don't wanna go through the trouble of unrooting and returning to stock if I don't have to.
Sent from my HTC Desire Z using Tapatalk 2
Click to expand...
Click to collapse
What is digitizing... yes I agree that if its OK for most of the time then it may not be a hardware issue. Still if we go back to the unrooting phase, downgrade from GB 2.3.5... will it solve our problem...../// who knows
Sent from my Wildfire S using Tapatalk 2
a1cov said:
My friend had such problem on LG P500. In service center he cahnged touch screen module and now everything is ok.
Click to expand...
Click to collapse
Thanks for the info. Can you please check if his issue was permanent or only appeared after a while?
I am still puzzled why the touchscreen module would only play crazy after some time.
Sent from my HTC Desire Z using Tapatalk 2
cleansafi said:
What is digitizing... yes I agree that if its OK for most of the time then it may not be a hardware issue. Still if we go back to the unrooting phase, downgrade from GB 2.3.5... will it solve our problem...../// who knows
Sent from my Wildfire S using Tapatalk 2
Click to expand...
Click to collapse
I had the same issues on the previous version of GB, so I think it doesn't matter what ROM I am running...
Sent from my HTC Desire Z using Tapatalk 2
i have a strong feeling that this has nothing to do with the hardware.That is why it works "most of the times". The main problem is that we could not replicate the problem to show to the service center people. It happens most of the times but sometimes it will work when we are about to show the problem to somebody.I am on stock 2.3.5 and the problem is a constant head ache for me.I love the phone otherwise,its an awesome phone....
Hi everyone,
I need help to sort out an issue about my front facing camera.
My phone is stock WWE version, I took the first OTA (1.54.401.5 I believe), then unlocked bootloader, rooted and installed ARHD 6.0.
Everything was working fine, then I flashed version 7.0 few days ago (without upgrading firware, as I'm one of the poor "Whelp" guys with firewater, so I couldn't get s-off) and now my front camera won't work. When I try to select it, camera application force closes and I'm back to homescreen. If I try to setup face unlock, I get a message saying sth like "Can't connect to front camera".
I've tried other ROMs like InsertCoin, same issue. Only way I could get it back to work again for a while was flashing Maximus HD.
I have NO IDEA what is going wrong here.
I doubt it is a hardware issue as everything has been working flawlessly for some weeks. So my question is, could it be a problem of ROM/firware version compatibility? Can keeping an "old" firmware cause this kind of issues?
Thanks a lot for your help!
right now, installing OTA (after going back to stock rom & recovery), hope things will get fixed...
I might be f***d for S-off since 1.54.xxx.10 patches the firewater exploit, but anyway...
I had similar issue after 2 months...my ffc 'disappeared' when I used a system info app to check hardware etc. and also noticed the duo effects stopped working...swiping to ffc in camera app didn't do anything either...weird...took to Sprint store and they verified and I had new phone sent in as replacement.
Sent from my 831C using XDA Free mobile app
Thanks for your feedback...
afterfirmware update, same issue, on ARHD and even on Stock ROM 1.54.xxx.10. Started to think itwas a hardware issue, thinking of sending the phone in HTC warranty (although I unlocked the bootloader) then I tried to flash maximus HD 4.0 again and WOOSH, issue gone!! FFC works as it should again. STRANGE as hell.
If anyone has a clue on how to solve this...
I have the same problem, I flashed the MaximusHD and doesn't work:crying:
Hello,
What version of Maximus HD did you flash?
I used version 4.0.
Well, what is strange is that after a while I switched to ARHD 8.0, then 8.1. All went well until last weekend, boom, issue is here again.
I'm thinking of a few things :
- software issue cause by God knows what.
probably not as I have had the issue with many ROMS, whatever version I'm using when it pops up.
Might be other apps but issue remains with clean install...
- Other hardware issue not related to phone (SD card...)
probabbly not as I tried to remove SD card, restart phone, same issue.
- hardware issue with the FFC, coming and going. In that case, not much to do apart from trying to get an exchange model.
maybe...
You could S-OFF using Sunshine and then reflash everything from the beginning and see what happens. Also means you'll get the right firmware on your phone as well
Hi EddyOs, and thanks.
Yes, did S-Off when sunshine was released. I used it to install HK audio mod on ARHD 8.1
Issue only came back recently, and hasn't gone since...
I'm completely lost here. Can a hardware issue be temporary, go, and come back? Seems strange to me.
nuts77 said:
Hi EddyOs, and thanks.
Yes, did S-Off when sunshine was released. I used it to install HK audio mod on ARHD 8.1
Issue only came back recently, and hasn't gone since...
I'm completely lost here. Can a hardware issue be temporary, go, and come back? Seems strange to me.
Click to expand...
Click to collapse
Well hit it with a hammer, if it still doesn't do anything then perhaps it wasn't hardware but software. :silly:
Seriously though, Yes hardware issues can "come and go" intermittently. I see that crap all the time at work.
Could try and completely start from scratch again and see if it helps like Eddy suggested, if it's a hardware problem then naturally it'll have to be sent back but luckly you have S-OFF so you can return to stock fully. Unlucky for you however, if the device gets exchanged then it means you'll have to fork out another $25 for S-OFF as it's a 1 phone only license
after five days, issue is gone. Now everything seems to work normally.
No hit, no drop, no shock whatsoever.
Now just waiting for the issue to come back...
I am also facing same issue..some1 Help,.
hello friends.. recently selfie option in camera is missing in my htc m8 phone.
Even i downloaded Selfie application from google play, But Front camera is not working..
Some one help us please..
IF any 1 got the solution, please post it here
Isn't there a HTC diagnostics code that you can use to test all features...that might help to see if hardware in fact has failed...that's basically what HTC would do if you were to call them...forgot the key combo off hand
Sent from my HTC One_M8 using XDA Free mobile app
Mafiakillers said:
hello friends.. recently selfie option in camera is missing in my htc m8 phone.
Even i downloaded Selfie application from google play, But Front camera is not working..
Some one help us please..
IF any 1 got the solution, please post it here
Click to expand...
Click to collapse
From the dialer dial *#*#3424#*#*
hit accept and test your camera
Received my phone yesterday, and when I was browsing it , the screen went crazy, and unresponsive. did a factory reset and the problem still persisted. Opened a return request at amazon so they can send me a new one. Don't know if anyone had the same issue or it was just me. Here is a video
https://dl.dropboxusercontent.com/u/12983778/VID_20150527_213832648.mp4
Please check if TalkBack is enabled. If this setting is enabled, the touch screen may behave differently and appear to be defective. Instead of one tap to open an item, you will need to tap once until it highlights with a green box around the selection, then double tap to open. Also when swiping it may require using two fingers instead of one. You may also be hearing voice prompts to every action made.
To disable go to Apps/Settings/Accessibility/Talkback - turn off.
Best regards,
ASUS_USA
Same problem
Hi,
I had the same issue! I getback the phone in guarantee to Taiwán. The seller says that the phone was repairde, the display was changed.... finally 2 weeks ago I reicived the Zenphone 2 (1.5moths since the deal). Now today the phone have the same issue, I try to clean the dipslay phone and suddenly the touch screen have the same issue, crazy and unresponsive screen!! I very frustaded about the ASUS Brand! tell me what's happened with your phone?
thanks
Xytrax
Try to delete user data,then factory reset and then wipe cache.If after this you're still in trouble simply use warranty:hardware problem,asus fault.
You must use 2 fingers when you type to get through the setup. I know its a pain but when you are able to get in, turn "TalkBack" off.
I bought a zenfone 2 64gb on amazon and I had the same random issues: unresponsive touch screen, unsensitive, ghost touches.
I guessed that it could be the screen protector but it was still happening after remove it.
So, I asked to amazon a replacement.
After a perfect week, I am starting to have the issues, again!
I sold my oneples one to avoid touch screen issues. I am very upset!
I'm having the same issue as you guys. I also noticed that cleaning the screen with a rag (especially the one for glasses) makes the touch screen go crazy. At first i tried to downgrade the firmware, unluckily i had the issue again. Then i upgraded the firmware from the phone and now it's all going apparently well. I'll update for any news.
Same here, wrote to customer care yesterday evening.
taldeital said:
Same here, wrote to customer care yesterday evening.
Click to expand...
Click to collapse
Please let us know if you have any answer, it is getting very annoying, thanks.
To anyone who have this issue: Try to test touch screen by SMMI's test option. Open calculator, type ",12345+" (with the comma), then "=" (equals). SMMI menu will show up. Now "single test", then "touch test".
In my case this process gives a straight line of unwanted touch inputs in the upper region of the screen ( sometimes multiple dots in a row forming a complete straight line). Do you guys have the same result?
Huge Pepo said:
To anyone who have this issue: Try to test touch screen by SMMI's test option. Open calculator, type ",12345+" (with the comma), then "=" (equals). SMMI menu will show up. Now "single test", then "touch test".
In my case this process gives a straight line of unwanted touch inputs in the upper region of the screen ( sometimes multiple dots in a row forming a complete straight line). Do you guys have the same result?
Click to expand...
Click to collapse
With the others, I have this one, also. It happens at every restart and the only workaround is turn off/on the display.
zatarra77 said:
With the others, I have this one, also. It happens at every restart and the only workaround is turn off/on the display.
Click to expand...
Click to collapse
Same as me.. But I think this is lcd controller firmware or driver problem on kernel . because yesterday I'm install custom rom on my zenfone (Cm12.1) then surprise ... this problem continue... I had change custom kernel but no chance ... if you have this problem open Asus glove mode this is temporarily solution for now. Asus will contuniue work on this problem. Now I waiting Asus response for this .. :
Huge Pepo said:
I'm having the same issue as you guys. I also noticed that cleaning the screen with a rag (especially the one for glasses) makes the touch screen go crazy. At first i tried to downgrade the firmware, unluckily i had the issue again. Then i upgraded the firmware from the phone and now it's all going apparently well. I'll update for any news.
Click to expand...
Click to collapse
It's a software related problem.. Because we're a lot of ppl suffering this problem. But, don't know why, ASUS is ignoring us.
I have sent my phone for repair. They say that they will replace the whole display.
Hi guys. I have almost identical issue and this seems like a hardware fault. I sold the Zenfone 2 to a friend and after 2 months she complains about the unresponsive touchscreen only at the top of the display..... I have the phone with me now, trying to fix it.. Did a factory reset, firmware upgrade, no results. Definitely a hardware issue and it is seems that lots of people are affected. So dissapointed by Asus......
If it's a hardware issue why is it so many people experiencing this now together all in the same time? Not earlier not later? My guess will be software problem. But I'm not sure
Any of you guys have a microsd card installed?
Sent from my ASUS_Z00AD using Tapatalk
ImjuzCY said:
If it's a hardware issue why is it so many people experiencing this now together all in the same time? Not earlier not later? My guess will be software problem. But I'm not sure
Click to expand...
Click to collapse
im 100% sure it is a software problem..
To me.. and to every1 i know who's facing the issue.. the problems started with the September Update..
Im guessing it is the touchscreen firmware version.. Hope ASUS check it..l
gREENNNNN said:
im 100% sure it is a software problem..
To me.. and to every1 i know who's facing the issue.. the problems started with the September Update..
Im guessing it is the touchscreen firmware version.. Hope ASUS check it..l
Click to expand...
Click to collapse
I'm going back to .59 to try. I don't think asus is aware about this. Need to post it to zentalk to get more attention from Asus. @ASUS_Khang
Sent from my ASUS_Z00AD using Tapatalk
---------- Post added at 11:12 AM ---------- Previous post was at 10:58 AM ----------
This is what I have. Video in the link. Previously only appear when phone is hot especially when charging.
These days it comes out randomly. Hot or not. Even in recovery.
https://drive.google.com/file/d/0BzA8N76_PxvsSkdjbEhFT0p0bFk/view?usp=sharing
---------- Post added at 11:36 AM ---------- Previous post was at 11:12 AM ----------
I've downgraded to .59 and the problem still persist. Maybe the touchscreen firmware isn't downgradable or it's hardware issue
ImjuzCY said:
I'm going back to .59 to try. I don't think asus is aware about this. Need to post it to zentalk to get more attention from Asus. @ASUS_Khang
Sent from my ASUS_Z00AD using Tapatalk
---------- Post added at 11:12 AM ---------- Previous post was at 10:58 AM ----------
This is what I have. Video in the link. Previously only appear when phone is hot especially when charging.
These days it comes out randomly. Hot or not. Even in recovery.
https://drive.google.com/file/d/0BzA8N76_PxvsSkdjbEhFT0p0bFk/view?usp=sharing
---------- Post added at 11:36 AM ---------- Previous post was at 11:12 AM ----------
I've downgraded to .59 and the problem still persist. Maybe the touchscreen firmware isn't downgradable or it's hardware issue
Click to expand...
Click to collapse
Hey everyone, thank you so much for sharing with me. I'll forward this to our service team. Sorry been away..it's Thanksgiving week here in the US...so I'll get to this on Monday!
I have my d850 for a long time. in the past it did this thing where it would reboot constantly until I plugged it in. A new battery solved that issue. Now, 8 months later, it happens again, only difference is that plugging it in doesnt help. Ive tried two new batteries this time, first one didnt work and i figured it was faulty so i returned it and got another, which still doesnt fix the issue. I turned on the phone without my sim and sd card which made no difference either.
I just unrooted my phone and reset to stock, which still doesnt fix the issue either. should i bother with a third new battery to test this? this phone works so smoothly, still fast, still a GREAT phone...I just cant pin point the issue thats causing the reboots as ive tried all i can think of. Id hate to have to toss it. any other suggestions?
thanks in advance!
Have a good read on this thread right here... Maybe some comments may help you
:good:
souler456 said:
Have a good read on this thread right here... Maybe some comments may help you
:good:
Click to expand...
Click to collapse
wow thank you. i have seen a few other threads on how to disassemble the phone for screen flicker, overheating, etc but I havent came across this one. I tried applying thermal paste ( an idea i found in the thread you linked me to), it seems to restart less (without the sim card in, but wifi and location/google maps works fine). since its restarting a lot less, im thinking of opening again and actually purchasing and applying the thermal pad.
Does anyone else have suggestions? and again, thank you!
ohaai said:
wow thank you. i have seen a few other threads on how to disassemble the phone for screen flicker, overheating, etc but I havent came across this one. I tried applying thermal paste ( an idea i found in the thread you linked me to), it seems to restart less (without the sim card in, but wifi and location/google maps works fine). since its restarting a lot less, im thinking of opening again and actually purchasing and applying the thermal pad.
Does anyone else have suggestions? and again, thank you!
Click to expand...
Click to collapse
I use Non-Stock ROM for my device ever since 2 years ago (not a fan of Stock ROMs), and I have no issues aside from early throttling (can be solved with thermal pad). Maybe the issue only persist because you use Stock ROMs. Try changing into Non-Stock ROMs like AOSP or LOS with a good kernel.
:good:
---------- Post added at 05:56 AM ---------- Previous post was at 05:54 AM ----------
souler456 said:
I use Non-Stock ROM for my device ever since 2 years ago (not a fan of Stock ROMs), and I have no issues aside from early throttling (can be solved with thermal pad). Maybe the issue only persist because you use Stock ROMs. Try changing into Non-Stock ROMs like AOSP or LOS with a good kernel.
:good:
Click to expand...
Click to collapse
Edit: If you don't want to, I also remembered that "paper" trick, don't know what thread is it, but it fixed the bootloop on some users. Maybe it's on reddit
souler456 said:
Have a good read on this thread right here... Maybe some comments may help you
:good:
Click to expand...
Click to collapse
souler456 said:
I use Non-Stock ROM for my device ever since 2 years ago (not a fan of Stock ROMs), and I have no issues aside from early throttling (can be solved with thermal pad). Maybe the issue only persist because you use Stock ROMs. Try changing into Non-Stock ROMs like AOSP or LOS with a good kernel.
:good:
---------- Post added at 05:56 AM ---------- Previous post was at 05:54 AM ----------
Edit: If you don't want to, I also remembered that "paper" trick, don't know what thread is it, but it fixed the bootloop on some users. Maybe it's on reddit
Click to expand...
Click to collapse
thats the thing, ive always been rooted. always. but for testing I did unroot and revert back to stock and the problem still sticks. after realizing that I rooted again and went back to marshmallow (instead of nougat, and ive tried more than a few roms using marshmallow and a few different ones with nougat). So ive done with non stock roms for a long time, and i do prefer it.
So ive done the thermal grease without the thermal pad and it worked for a day(literally), and stopped working and constant rebooting all over again. I got a new sim card today, no luck. so i may try this thermal pad. but since just the theermal grease seems to not have fixed the issue, im not so sure the thermal pad will work either, but will give it a try.
another thought though, when flashing roms or kernels, it goes through the process like normal! but when actually booting up or when operating (like texting or surfing the web, or just sitting on the counter/in pocket), it just restarts constantly or bootloops(just shoes the LG screen and turns off, and then LG screen again, and so on)! i cant pin point the issue. im gonna look into the paper trick and possible look into purchasing a thermal pad. can anyone provide links in the one they used? i saw the link in another thread just wasnt sure how long that would take to ship to me. maybe i can see what other used?