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Just loaded up MikG 1.04 - currently the only issue I am having is with the camera. The entire screen is illuminated black with no picture when I go into the camera app. I can get out by touching the home button.
Have tried doing a full wipe and reflashing multiple times. Same result each time.
I have done some searches - most questions are regarding a camera white screen.
Thoughts?
HTC EVO 4G • HW 0003
PRI/NV • 2.15_003
RADIO • 2.15.00.05.02
WIMAX • 27243
Amon_RA v2.3 • MikG v1.04 - Sense 2.1
»» 2.6.35.10-htc-kernal_and18-2 ««
Strange.....I've been running the same rom for a few days now with no issues. I would suggest going to the dev's site and look for an answer there. Links to his site are on his rom thread:
http://forum.xda-developers.com/showthread.php?t=1038967
I had the same issue. Not sure how I resolved it. It was either reflashing, or wiping the dalvik.
*Update* I think this may have been a huge coincidence and I may actually have a hardware problem. I have tried 5 different roms (2 Gb, 3 Froyo), reverted the radio, etc to everything I had 'pre 2.3' and I still have the black screen. At this point I am actually unrooted, and loaded up a RUU - same problem. Figured this is the way to go as my next step is going into a Sprint Service Center and hopefully walking out with a different Evo. Everything will look crispy clean and S-on to them
Still the whole process is a big PITA.
Took the Evo in to the local Sprint store - - they spent about an hour trying to RUU the thing, finally gave up because it kept automatically going into debug mode (which 2 of the employees were in disagreement whether it should be in debug mode or not!).
End result - - Brand new (non refurb) Evo is on it's way to the store - - should be in hand in a couple days.
I have no problems with it on this build but I did on one of the early froyo builds the solution was to clear the camera data and it was fine
Good to hear it was replaced with a new phone.
tube517 said:
Good to hear it was replaced with a new phone.
Click to expand...
Click to collapse
True that! In my past Blackberry days I would get nothing but refurbs. Going to pick it up tomorrow. I've seen a few people have gotten lucky and their new replacements still had 2.2 on them. I'm hoping for the same since it appears there's still no way to root the new hboot 2.16. Fingers crossed!
Jadigy said:
*Update* I think this may have been a huge coincidence and I may actually have a hardware problem. I have tried 5 different roms (2 Gb, 3 Froyo), reverted the radio, etc to everything I had 'pre 2.3' and I still have the black screen. At this point I am actually unrooted, and loaded up a RUU - same problem. Figured this is the way to go as my next step is going into a Sprint Service Center and hopefully walking out with a different Evo. Everything will look crispy clean and S-on to them
Still the whole process is a big PITA.
Click to expand...
Click to collapse
from where did u downloaded the RUU for the latest update... i am facing the same prob too.. so wanna flash the RUU and let the sprint decide how to solve the problem...
thankobidient said:
from where did u downloaded the RUU for the latest update... i am facing the same prob too.. so wanna flash the RUU and let the sprint decide how to solve the problem...
Click to expand...
Click to collapse
I used the instructions/links at the following thread to get myself to stock unrooted Froyo and then did the OTA updates to the current GB release before I took it in. I originally used Unrevoked to gain root.
http://forum.xda-developers.com/showthread.php?t=780141
The actual 2.2 RUU can be found here:
http://forum.xda-developers.com/showthread.php?t=874091&highlight=ruu
hell no we won't go!
There has to be another way, I rather not have to send my phone back when I've gone this far with it, even though I dont have to take it back to the store, because they always ask me just to mail it in, I would rather find a solution to the problem. It still takes pictures but its a pain.
robinsons1214 said:
There has to be another way, I rather not have to send my phone back when I've gone this far with it, even though I dont have to take it back to the store, because they always ask me just to mail it in, I would rather find a solution to the problem. It still takes pictures but its a pain.
Click to expand...
Click to collapse
If you're still able to take pictures, your problem is a bit different than mine was.
If you listen to the phone in a quiet environment when you press the camera app, normally you'll hear a slight 'click' when the picture comes on. (Assuming that is the shutter opening). My black screen evo had no such click.
I picked up my new Evo yesterday...complete with GB pre-installed. :-( When I did pick it up another employee asked the one I had been dealing with if he had swapped the cameras out on the unit. After hearing that, some quick searching on XDA brought me to this thread: http://forum.xda-developers.com/showthread.php?t=884448
So it may be possible that a Sprint repair center could swap cameras out for you.
Ok So I'm having some issues with my SGSII
I am rooted and I'm running Juggernaut v3.7
When I try and use my camera app I get a warning: camera failed message
It started off happening after my phone had been on for a while (I would get the error message and then reboot and the camera would work fine for a short amount of time, before the error message returned) now I am getting this error message constantly and the only way to get the camera working again is If I reboot into CWM and wipe data,cache,dalvik & reboot or go through the wipe process and re-flash the Juggernaut v3.7 rom. But still even doing so only enables the camera once and then I'm back to my original issues. I've searched the site and other resources available before making this post. Most of the information I have come across with users having similar problems refer to the I9000 and not the SGH-T989.
So my questions are (of course):
Has anyone had these issues?
Has anyone that has had these issues (if any) found a solution?
And does anyone know If this is hardware or firmware related? - (Or can someone point me to the right procedure of figuring out if it is a hardware or firmware issue?)
Hope to hear from someone soon thanks XDA
Sounds like hardware, or could be kernel, you could try a different kernel ..
Best way would be to Odin back to Stock, and see if it still does it, if it does it on pure stock , you know it is a hardware issue ...
tcboo said:
Sounds like hardware, or could be kernel, you could try a different kernel ..
Best way would be to Odin back to Stock, and see if it still does it, if it does it on pure stock , you know it is a hardware issue ...
Click to expand...
Click to collapse
Thank you for the reply, I have found a solution to the problem (so far at least no issues) I removed the sd card, re-inserted the sd card and did an sd card format and the problem has gone away. Well at least for the last 12 or so hours anyways. Hope this helps anyone with the same problem.
I was just about to say, check your SD card. Same damn thing happened to me a few weeks ago. All it takes is one corrupted image on the card to completely bork the camera.
kabuk1 said:
I was just about to say, check your SD card. Same damn thing happened to me a few weeks ago. All it takes is one corrupted image on the card to completely bork the camera.
Click to expand...
Click to collapse
Yeah, I was just messing around with it and figured out that the sd card format may have been corrupt, or it could have been a bad file messing with the camera process in android. T-mobile actually sent me a new one that should be delivered today, I'm going to have to send it back now that I have it figured out. lolol
**BTW** I'm using your throttle fix lolol thanks
No problem, glad to help
Hey...not so fast...LOL!
Totally hate to revive such and old thread, but I am currently experiencing the exact same issue using Juggernaut 5.0, and the VKL1 radio, with faux10m kernel. I have in fact remove all external sd cards, and still the camera app keeps giving me Camera Failed. I'm wondering if I install a differnt camera app from Google Play, if this will be a solution? Any tips/advice is quite welcome. I'll be back and let you know if installing another camera app works! Thanks in advance.
I had the same message as the OP pop up when I had my vibrant. I ended up having to buy a replacement camera.
Sent from my SGH-T989 using xda premium
This happened to me after throwing my phone at my bed, it bouncing off, and hitting the wall. When activating my camera, I got the message.
Called T-Mobile, told them the problem, and got a refurb. Now my phone has all sorts of problems!
I recently installed the new RunnyRom 6.0 ROM, so it is my current ROM. With the previous version, at random intervals, my phone would either freeze after doing some simple task such as turning on the mobile network or just at random. At other times, the phone would not respond after the screen goes blank.
I am at my wits end and might end up throwing my phone at a wall. I've tried increasing the minimum CPU speed to no avail and other remedies from googling.
Must I buy a new phone? (my warranty is up btw, so I can't send it away back to HTC or the store I bought it from)
Before you say you are at your wits end, have you even tried flashing an entirely different rom to see if the issue presents itself again?
via xda app
Or a faster sd-card !
do you have ext on your sdcard and some kind of app2ext script?
Something like this?
It's a combination of sd card, sd-ext scripts running on it and bad reception. For me, the only ROM that doesn't have this problem is RSK v6.
stankyou said:
Before you say you are at your wits end, have you even tried flashing an entirely different rom to see if the issue presents itself again?
via xda app
Click to expand...
Click to collapse
I have, that's the reason I went from CM7 to Oxygen and back to Sense.
MarcelHofs said:
Or a faster sd-card !
Click to expand...
Click to collapse
I think this could be the problem, but I'll need to buy another card today to see. As for some reason my current card keeps getting errors when I connect it to my pc.
.tnm said:
do you have ext on your sdcard and some kind of app2ext script?
Click to expand...
Click to collapse
I believe RunnyRom v6 has that.
Ronok said:
Something like this?
It's a combination of sd card, sd-ext scripts running on it and bad reception. For me, the only ROM that doesn't have this problem is RSK v6.
Click to expand...
Click to collapse
I will try to switch back to CM7/Oxygen and see if the problems persist with the same frequency.
Go back to CM7 than Oxygen to test. Oxygen uses a script if an ext partition is detected. You wanna try and see if your phone will work well without any ext partition and CM7 doesn't support it out of the box.
Or if you can't help not having ext partition because of your apps, how about you format your sd card, repartition and start fresh.
via xda app
So as I did a full wipe and reinstalled CM7, lo and behold, the phone freezes on me in the 4ext recovery screen. Wiped again and tried to reinstall RunnyRom, same thing.
Seems like hardware issue if you get freezes even on recovery. You can flash a stock rom as a last verification but since you don't have warranty you might as well consider it as a reason to get a new phone.
There's the HTC One series or if you can still wait a bit longer, Galaxy S III is about to make a debut this May.
stankyou said:
Seems like hardware issue if you get freezes even on recovery. You can flash a stock rom as a last verification but since you don't have warranty you might as well consider it as a reason to get a new phone.
There's the HTC One series or if you can still wait a bit longer, Galaxy S III is about to make a debut this May.
Click to expand...
Click to collapse
I think I will need to settle for something a bit cheaper.
However, I have noticed that if my mobile network is on, most times it will freeze my phone if I use any app that uses internet such as Whatsapp, facebook or Google+. Not sure if that might be relevant. (I am on a CM7 ROM and it still freezes so it is most definitely a hardware problem I would agree with).
I had a similar problem with my HTC Desire. I was on the road a lot and noticed that when I came near certain areas, my phone froze. I think it was because of a bad radio or something like this.
Does it happen when you are in airplane mode?
I flashed the new CM9 and the problem stopped.
Alternatively, it didn't happen with the sandvold-ICS.
Have you tried flashing with a new SD-Card?
ravach0l said:
I had a similar problem with my HTC Desire. I was on the road a lot and noticed that when I came near certain areas, my phone froze. I think it was because of a bad radio or something like this.
Does it happen when you are in airplane mode?
I flashed the new CM9 and the problem stopped.
Alternatively, it didn't happen with the sandvold-ICS.
Have you tried flashing with a new SD-Card?
Click to expand...
Click to collapse
Never tried it with airplane mode on. There's less freezing with MildWild 4.4 but occasionally it will freeze.
I had this issue once with ics and drewis kernel, on tiamat no problems at all
From using Mildwild 4.4 I've realized that when my phone rings, the ringtone will not play and if I answer it as soon as the call ends the screen will not wake up. If I ignore the call and open any application, the phone will freeze. In both cases I will need to remove the battery.
Sometime fixing permissions from recovery sorts out freezing issues
Sent from my HTC Desire using xda premium
jmcclue said:
Sometime fixing permissions from recovery sorts out freezing issues
Sent from my HTC Desire using xda premium
Click to expand...
Click to collapse
Tried that too. No major change.
same exact problem, i'm running runnymede AIO, phone freezes often, especially when i'm at home where signal is not good.
i've got the feeling is mainly related to whatsapp, but it's just a feeling.
phone usually freezes when i wake it up from standby, the lockscreen ring does not respond.
it never freezes when in airplane mode.
i think i'll try a different phone part, then a different rom, it's a pity since this one performs really well for my needs.
sorry for my english, if i fix this i'll post here, cheers.
jeremypps said:
same exact problem, i'm running runnymede AIO, phone freezes often, especially when i'm at home where signal is not good.
i've got the feeling is mainly related to whatsapp, but it's just a feeling.
phone usually freezes when i wake it up from standby, the lockscreen ring does not respond.
it never freezes when in airplane mode.
i think i'll try a different phone part, then a different rom, it's a pity since this one performs really well for my needs.
sorry for my english, if i fix this i'll post here, cheers.
Click to expand...
Click to collapse
I think my problem was mainly the sd card as it deleted all of my photos and then randomly stopped reading in my phone.
I switched sd cards and ROMs and so far no freezes.
NovaStark said:
I think my problem was mainly the sd card as it deleted all of my photos and then randomly stopped reading in my phone.
I switched sd cards and ROMs and so far no freezes.
Click to expand...
Click to collapse
well, might be, but i'd find strange, mine is a brand new samsung class 6.
but i'll give it a try when i can.
Hi everyone,
I need help to sort out an issue about my front facing camera.
My phone is stock WWE version, I took the first OTA (1.54.401.5 I believe), then unlocked bootloader, rooted and installed ARHD 6.0.
Everything was working fine, then I flashed version 7.0 few days ago (without upgrading firware, as I'm one of the poor "Whelp" guys with firewater, so I couldn't get s-off) and now my front camera won't work. When I try to select it, camera application force closes and I'm back to homescreen. If I try to setup face unlock, I get a message saying sth like "Can't connect to front camera".
I've tried other ROMs like InsertCoin, same issue. Only way I could get it back to work again for a while was flashing Maximus HD.
I have NO IDEA what is going wrong here.
I doubt it is a hardware issue as everything has been working flawlessly for some weeks. So my question is, could it be a problem of ROM/firware version compatibility? Can keeping an "old" firmware cause this kind of issues?
Thanks a lot for your help!
right now, installing OTA (after going back to stock rom & recovery), hope things will get fixed...
I might be f***d for S-off since 1.54.xxx.10 patches the firewater exploit, but anyway...
I had similar issue after 2 months...my ffc 'disappeared' when I used a system info app to check hardware etc. and also noticed the duo effects stopped working...swiping to ffc in camera app didn't do anything either...weird...took to Sprint store and they verified and I had new phone sent in as replacement.
Sent from my 831C using XDA Free mobile app
Thanks for your feedback...
afterfirmware update, same issue, on ARHD and even on Stock ROM 1.54.xxx.10. Started to think itwas a hardware issue, thinking of sending the phone in HTC warranty (although I unlocked the bootloader) then I tried to flash maximus HD 4.0 again and WOOSH, issue gone!! FFC works as it should again. STRANGE as hell.
If anyone has a clue on how to solve this...
I have the same problem, I flashed the MaximusHD and doesn't work:crying:
Hello,
What version of Maximus HD did you flash?
I used version 4.0.
Well, what is strange is that after a while I switched to ARHD 8.0, then 8.1. All went well until last weekend, boom, issue is here again.
I'm thinking of a few things :
- software issue cause by God knows what.
probably not as I have had the issue with many ROMS, whatever version I'm using when it pops up.
Might be other apps but issue remains with clean install...
- Other hardware issue not related to phone (SD card...)
probabbly not as I tried to remove SD card, restart phone, same issue.
- hardware issue with the FFC, coming and going. In that case, not much to do apart from trying to get an exchange model.
maybe...
You could S-OFF using Sunshine and then reflash everything from the beginning and see what happens. Also means you'll get the right firmware on your phone as well
Hi EddyOs, and thanks.
Yes, did S-Off when sunshine was released. I used it to install HK audio mod on ARHD 8.1
Issue only came back recently, and hasn't gone since...
I'm completely lost here. Can a hardware issue be temporary, go, and come back? Seems strange to me.
nuts77 said:
Hi EddyOs, and thanks.
Yes, did S-Off when sunshine was released. I used it to install HK audio mod on ARHD 8.1
Issue only came back recently, and hasn't gone since...
I'm completely lost here. Can a hardware issue be temporary, go, and come back? Seems strange to me.
Click to expand...
Click to collapse
Well hit it with a hammer, if it still doesn't do anything then perhaps it wasn't hardware but software. :silly:
Seriously though, Yes hardware issues can "come and go" intermittently. I see that crap all the time at work.
Could try and completely start from scratch again and see if it helps like Eddy suggested, if it's a hardware problem then naturally it'll have to be sent back but luckly you have S-OFF so you can return to stock fully. Unlucky for you however, if the device gets exchanged then it means you'll have to fork out another $25 for S-OFF as it's a 1 phone only license
after five days, issue is gone. Now everything seems to work normally.
No hit, no drop, no shock whatsoever.
Now just waiting for the issue to come back...
I am also facing same issue..some1 Help,.
hello friends.. recently selfie option in camera is missing in my htc m8 phone.
Even i downloaded Selfie application from google play, But Front camera is not working..
Some one help us please..
IF any 1 got the solution, please post it here
Isn't there a HTC diagnostics code that you can use to test all features...that might help to see if hardware in fact has failed...that's basically what HTC would do if you were to call them...forgot the key combo off hand
Sent from my HTC One_M8 using XDA Free mobile app
Mafiakillers said:
hello friends.. recently selfie option in camera is missing in my htc m8 phone.
Even i downloaded Selfie application from google play, But Front camera is not working..
Some one help us please..
IF any 1 got the solution, please post it here
Click to expand...
Click to collapse
From the dialer dial *#*#3424#*#*
hit accept and test your camera
So issue started as follows:
a. For a few days, I've noticed that camera will give very blurry photos and videos. I tried a few things (including cleaning laser/camera lens with a cloth), but it wouldn't work.
b. Decided to restart phone today and see if that helps (turn off and on right?)
c. I now get error "Unable to start the camera" when I tap on the camera app.
I have tried the following:
a. install 3rd party app - won't work
b. restart phone (multiple times) - won't work
c. clear data/clear cache, disable, enable, remove permissions and allow permissions for Camera app - won't work
d. reboot phone in safe mode - won't work
e. Go into diagnostic mode using #*#*3434*#*# to test camera. Guess what, there are no options to test camera!
f. Go into diagnostic mode and test flashlight. Flashlight won't turn on anymore. Also, I found that the system's flashlight app is gone.
All this leads me to believe that for some reason the phone is not detecting the camera hardware anymore. I'm out of ideas. I bought the phone overseas, and local HTC told me to return it overseas or pay a handling fee of $100 and they'll look at it, but will probably not be able to do anything anyway.
Phone is just a bit over 1 month old.
Any ideas?
I'm having the same problem. I'm rooted on unlocked HTC 10 on stock 2.41.617.3. I'm S-On. I've tried force stop and delete cache and data. Tried safe mode and tried a 3rd party camera app. I just got by phone back from HTC to repair the camera and it worked before flashing the January security update and rooting it. Afterwards, I now get "unable to start the camera"
Sent from my Galaxy S4 using XDA Labs
NickKG81 said:
I'm having the same problem. I'm rooted on unlocked HTC 10 on stock 2.41.617.3. I'm S-On. I've tried force stop and delete cache and data. Tried safe mode and tried a 3rd party camera app. I just got by phone back from HTC to repair the camera and it worked before flashing the January security update and rooting it. Afterwards, I now get "unable to start the camera"
Sent from my Galaxy S4 using XDA Labs
Click to expand...
Click to collapse
So, I completely wiped data and reset factory settings, but camera still wouldn't start.
Flashed phone back to Taiwanese version, and it's now working, but original issues are back, i.e. blurry camera that can't focus on anything. I restarted phone a few times to see if it would go back to "unable to start the camera", but it's still working, just blurry and unable to focus. I'm still going through the various updates now. Have notification for Nougat. will try that and test camera again.
[UPDATE]
Interesting update: So, I upgraded to Nougat just now, and after restarting, I tested camera, it's not working anymore. Here's my speculation: 1) camera module (hardware) is broken/fkd up/stuffed, but only partly? Whereas Android 6 will let it work, but blurry and no focus, Android 7 just won't let it work at all. That's just my theory that makes a little sense atm. Anyone else?
I think you are correct, i would send it for warranty (if you still have that)
Good luck !
I did a hard reset and the camera started working again.
Sent from my Galaxy S4 using XDA Labs
Mr Hofs said:
I think you are correct, i would send it for warranty (if you still have that)
Good luck !
Click to expand...
Click to collapse
Got mine overseas about a month ago, posting it on Monday.
NickKG81 said:
I did a hard reset and the camera started working again.
Sent from my Galaxy S4 using XDA Labs
Click to expand...
Click to collapse
Lucky! Is yours ANY blurry or is it fully functional? Also, if it stops working again, check whether your flashlight works (mine wouldn't/isn't).
ameel said:
Got mine overseas about a month ago, posting it on Monday.
Lucky! Is yours ANY blurry or is it fully functional? Also, if it stops working again, check whether your flashlight works (mine wouldn't/isn't).
Click to expand...
Click to collapse
It was blurry when I purchased it used. That's why I sent it back to HTC since it was under warranty. It looked like it was a bad auto focus module, although HTC never said so. Fixed and was working well, then today (after the reset I posted about), then today it stopped working. I'm going to RUU tonightor tomorrowand install apps one by one. It seems to be softwa rerelated.
Sent from my Galaxy S4 using XDA Labs
NickKG81 said:
It was blurry when I purchased it used. That's why I sent it back to HTC since it was under warranty. It looked like it was a bad auto focus module, although HTC never said so. Fixed and was working well, then today (after the reset I posted about), then today it stopped working. I'm going to RUU tonightor tomorrowand install apps one by one. It seems to be softwa rerelated.
Sent from my Galaxy S4 using XDA Labs
Click to expand...
Click to collapse
I'm sure it will work if you go to android 6, but it will be blurry. It won't work after you restart in android 7. That's my experience
My wife's 10 was having this issue. Neither a factory reset nor an RUU helped. But randomly it just started working for her. There were app updates from Google for photos and chrome but I have no idea if they're related but nothing else changed. Really strange!
Edit: a day later the camera is not working again.
Sent from my HTC 10 using Tapatalk
I've been experiencing the very same problem and the only thing that helps is hard reset or RUU. It doesn't always work on the first try, but after 3-4 attempts the camera starts working perfectly for a period of time -- sometimes a week, sometimes a month and a half (my personal record, which was set a few days ago, when camera died again). Then I always have one day of the focus getting disabled followed by a complete shutdown with all the symptoms described by OP (no flashlight icon, 'unable to start' message). Has anyone found a permanent solution to this problem?
I have the same problem with my htc
I have the same problem on a non-rooted Verizon HTC 10... the camera app won't open, the flashlight won't work, the camera shortcuts disappeared from the top Nougat menu, and any other app I try says it can't find the camera.
I'm unable to find any troubleshooting or debugging methods yet... any suggestions? I have Android Studio but I haven't learned much of it, I'm wondering if Developer mode or the Studio USB debugging can help...
dhinged said:
I have the same problem on a non-rooted Verizon HTC 10... the camera app won't open, the flashlight won't work, the camera shortcuts disappeared from the top Nougat menu, and any other app I try says it can't find the camera.
I'm unable to find any troubleshooting or debugging methods yet... any suggestions? I have Android Studio but I haven't learned much of it, I'm wondering if Developer mode or the Studio USB debugging can help...
Click to expand...
Click to collapse
A few things that seem to have helped some people are:
removing SD card and restarting the phone without it;
clearing camera app's cache;
uninstalling all 3rd party apps that might be interfering with the camera;
RUU-ing the phone with an official firmware (you don't need root or S-OFF for that, as long as you don't try to downgrade from Nougat to Marshmallow).
Nothing but the last method worked for me. Though it doesn't do the trick every time and even when it does, it is only a temporary solution, as the problem keeps popping up again after a while. Last time the camera in my HTC 10 started working without any software interference from my side: I went on a hike in cold weather and, as I hypothesise, something about it (temperature differential? pressure change?) restored camera functionality for a couple of weeks, after which it died again. This incident led me to believe that this is a hardware problem and the camera module simply isn't securely connected to the motherboard in our phones or something. My wild guess is that RUUing might sometimes help simply because of the heat rewriting firmware produces.
werbliben said:
A few things that seem to have helped some people are:
removing SD card and restarting the phone without it;
clearing camera app's cache;
uninstalling all 3rd party apps that might be interfering with the camera;
RUU-ing the phone with an official firmware (you don't need root or S-OFF for that, as long as you don't try to downgrade from Nougat to Marshmallow).
Nothing but the last method worked for me. Though it doesn't do the trick every time and even when it does, it is only a temporary solution, as the problem keeps popping up again after a while. Last time the camera in my HTC 10 started working without any software interference from my side: I went on a hike in cold weather and, as I hypothesise, something about it (temperature differential? pressure change?) restored camera functionality for a couple of weeks, after which it died again. This incident led me to believe that this is a hardware problem and the camera module simply isn't securely connected to the motherboard in our phones or something. My wild guess is that RUUing might sometimes help simply because of the heat rewriting firmware produces.
Click to expand...
Click to collapse
Oh *smack* sorry I forgot to mention that I already tried clearing the camera app's cache, wiping cache from recovery menu, and factory resetting the phone.
I think it's a hardware issue since I think it got a little wet from sprinklers and I read the phone isn't water resistant, and also that the camera module is flaky anyways... Verizon accidentally cancelled my insurance without telling me and I haven't seen yet that HTC covers it on warranty.
I'll try these other things you suggest, but do you think it would be worth trying to have HTC repair it? It'll be worth it for $350 or less, or I could try a local shop, though I think they'd just do the same thing I would (research it on Google, buy the necessary repair parts, then painstakingly fix it), but I've seen in repair videos that this phone is very fragile and difficult to work with, so I'm not sure all that time and effort would even be worth just buying a new version outright, and I'd like the phone to work for the eclipse!.
Same Problem here, since Saturday... [emoji85]
dhinged said:
I'll try these other things you suggest, but do you think it would be worth trying to have HTC repair it? It'll be worth it for $350 or less, or I could try a local shop, though I think they'd just do the same thing I would (research it on Google, buy the necessary repair parts, then painstakingly fix it), but I've seen in repair videos that this phone is very fragile and difficult to work with, so I'm not sure all that time and effort would even be worth just buying a new version outright, and I'd like the phone to work for the eclipse!.
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I actually went to a repair shop about a month ago and was told that they were certain part replacement would leave significant marks on the metal body =/ If you carry the phone in a full case, I guess this should not be a big problem. AFAIK, an official HTC repair shop would just replace the phone under warranty in cases like this due to how low simplicity of disassembly was on designers' priority list when 10 was being sketched out, but you're saying Verizon canceled your warranty?
I also face this unable to start camera.
My software no is 2.51.617.11
I live in Myanmar (Burma). No one know this problem including HTC Myanmar.
Apparently there are a handful of us who have faulty cameras. Haven't heard anything from HTC. I have tried everything listed here and more. No luck. The only way my camera works is on older firmware (1.9.xxx.xx) and running Marshmallow.
well my htc 10 started playing up today, camera wont start when you touch the camera app on the screen..ive had this phone for 9 months , my warranty expires in march 2019, ive tried all the above methods none worked, phoned HTC uk up and they said to send it in..i hope they replace it with another unit ?..if they do replace it with another unit will the wrranty be transferred over to that, ie expire in march 2019? i also noticed that the flashlight app doesnt work it just says on screen "loading"..
I have the exact same problem, tried all the suggestions, but still it says 'Unable to start camera'. I even opened up the phone, and replaced the camera with another HTC 10 which had water damage. Problem still exists, which leads me to believe that the camera isn't the issue, it might be the mainboard it's connected to in combination with Nougat? The other case can be that the broken phone I got the camera from might have the same problem.... allthough I think that's unlikely. I'd like to order another camera to make sure its not that, but can't really find one. Anyone got any further with this issue?