Telus M8 on lte band 2 (1900) - One (M8) Q&A, Help & Troubleshooting

Hello. I have just bought a used telus htc m8. I live in Mexico and am on the movistar network. I can not seem to get LTE working. I only get 3G. They seem to only use LTE band 2 (1900), I check if the phone was compatible on that band before buying and it said it was, but now after investigating more I see there are different phones with different frequencies.
A couple questions:
How do I know what frequencies the telus version of the phone can pick up? I can not find any info on that version of phone.
If needed, Is it possible to flash a different radio to the phone, say at&t, which seems to support 1900?
Or am I wrong, and all gsm versions are the same? Which would mean it should pick up 1900 since it is listed in the at&t version. If that is the case what else coould I check? All obvious things have been checked: I am in an lte area, other phones around me have it. My sim is 4g. I have the wcdma lte auto option selected on the phone options, and my phone is completely updated.

Related

Unlocked TELUS PRO2 does not work on FIDO 3G network?

I bought HTC PRO2 (RHOD500) from Telus. I just noticed that it does not work on fido 3G network. GSM is fine.
If the Hard-SPL for world phone is released, can I use 3G fido network at that time?
Thanks
You can pay to get it sim unlocked now and it will work. Search for tmobile unlock on ebay. I am on Telus and it works perfect.
leanne said:
You can pay to get it sim unlocked now and it will work. Search for tmobile unlock on ebay. I am on Telus and it works perfect.
Click to expand...
Click to collapse
I knew that, and my phone has been unlocked. I can make phone call without any problem.
However, I can not use it with fido 3G network.
It does not work at all
Hey,
I don’t think its the phone . I have seen this issue many times in the past All your data settings are still set up for TELUS and the CDMA network, It’s not as simple as just unlocking the SIM card to get the data to work you have to go in an re-program the phone. I would suggest finding the Data setting on a Windows mobile device Fido has and just copying those into you Touch Pro 2. (you will most likely need to do this by hand)
Can’t promise it will work as I know some Carriers have certain fields added and removed to fit their needs which messes up the phone when you unlock it to use on other networks.
Wait!!
does this mean the RHOD500 has GSM and CDMA??
--- Does this mean?
1. Buy Telus TP2
2. Unlock
3. Switch to Fido/Rogers
4. Flash 6.1 GSM rom
5. Use 3g?
I think the issue here is that the Telus TP2 has had the 850/1900MHz UMTS bands disabled for some retarded reason. (Seems especially retarded seeing as how they are rolling out a UMTS network running on those bands in a couple of months).
There is speculation that the bands physically exist on the Telus TP2 but they have been software disabled. The other possibility is that the hardware is not physically present to utilize the 850/1900MHz bands that Fido/Rogers use for their 3G data and that the Telus TP2 will never work on their 3G networks (as well as its own upcoming one) but I think that would be a seriously regretful move on Telus' part.
The spec sheet for the MSM7600 indicates that the phone may or may not be capable of using the 850/1900MHz bands, but according to HTC and Telus' specifications it definitely is able to use the 2100MHz bands (which makes zero sense in Canada since nobody will be using those bands for a long time).
Rick#2 said:
I think the issue here is that the Telus TP2 has had the 850/1900MHz UMTS bands disabled for some retarded reason. (Seems especially retarded seeing as how they are rolling out a UMTS network running on those bands in a couple of months).
There is speculation that the bands physically exist on the Telus TP2 but they have been software disabled. The other possibility is that the hardware is not physically present to utilize the 850/1900MHz bands that Fido/Rogers use for their 3G data and that the Telus TP2 will never work on their 3G networks (as well as its own upcoming one) but I think that would be a seriously regretful move on Telus' part.
The spec sheet for the MSM7600 indicates that the phone may or may not be capable of using the 850/1900MHz bands, but according to HTC and Telus' specifications it definitely is able to use the 2100MHz bands (which makes zero sense in Canada since nobody will be using those bands for a long time).
Click to expand...
Click to collapse
This isn't extremely helpful, but
http://web.archive.org/web/20071025232258/www.cdmatech.com/download_library/pdf/msm7600_chipset.pdf
according to that (if I'm reading right) there has to be at least 1 other UMTS band, no configuration is ONLY 2100MHz (the chipset that does only that doesnt do the 1900MHz PCS band for CDMA). But really, I'm pretty much guessing.
Hi I am using the unlocked Telus version on Fido. It's true that you can't use 3G because the phone does not support the required bands. But I still use EDGE. It's slower but better than nothing. Create a new connection and name it Fido. APN is : internet.fido.ca
Username: fido
PW: fido
Hope this helps.
https://www.telusmobility.com/en/QC/htc_touchpro2_t7379/index.shtml
Go to this site, click on the Details button and you'll see that the TP2 supports all of the above mentioned Bands. The bands are all software locked and once Telus initializes the new network (along with WinMo 6.5) they will offer the firmware upgrade to open ALL the GSM bands. It'll just be the question of unlocking the simlock on the device!
wraith79 said:
https://www.telusmobility.com/en/QC/htc_touchpro2_t7379/index.shtml
Go to this site, click on the Details button and you'll see that the TP2 supports all of the above mentioned Bands. The bands are all software locked and once Telus initializes the new network (along with WinMo 6.5) they will offer the firmware upgrade to open ALL the GSM bands. It'll just be the question of unlocking the simlock on the device!
Click to expand...
Click to collapse
I think that maybe you are confusing GSM bands with the UMTS/HSPA bands.
There's a big difference between the GSM/Edge bands and WCDMA/UMTS.
I have been following the subject and there`s no concrete evidence that the 850/1900 WCDMA/UMTS bands are only software.
Where the hell did you get your firmware upgrade information? I've only seen this info given as pure speculation!
If the TouchPro 1 is any indication, the phone might be missing some key components to make it work. In the case of the TP1 it was the amplifier that was missing so it couldn't work even chipset and everything could support it.
(see: http://forum.xda-developers.com/showthread.php?t=420865&page=40)
So while it's possible, until someone does a teardown of the phone and we see all the required component it's simply not possible to say that 3G on a GSM network is possible.
The ONLY indication I have seen that it might support 850/1900 HSPA network is the fact that telus stated that the Tour and Storm will not work on the HSPA network. They failed to mention the TP2 so maybe we can read between the lines:
http://mobilesyrup.com/2009/08/16/t...be-compatible-with-the-canadian-hspa-network/
Axeslocked said:
Wait!!
does this mean the RHOD500 has GSM and CDMA??
--- Does this mean?
1. Buy Telus TP2
2. Unlock
3. Switch to Fido/Rogers
4. Flash 6.1 GSM rom
5. Use 3g?
Click to expand...
Click to collapse
Oh and please never flash a GSM rom on a CDMA / World phone!
labbbby said:
Oh and please never flash a GSM rom on a CDMA / World phone!
Click to expand...
Click to collapse
lol.. I second that
UMTS Bands
labbbby said:
I think that maybe you are confusing GSM bands with the UMTS/HSPA bands.
There's a big difference between the GSM/Edge bands and WCDMA/UMTS.
I have been following the subject and there`s no concrete evidence that the 850/1900 WCDMA/UMTS bands are only software.
Where the hell did you get your firmware upgrade information? I've only seen this info given as pure speculation!
If the TouchPro 1 is any indication, the phone might be missing some key components to make it work. In the case of the TP1 it was the amplifier that was missing so it couldn't work even chipset and everything could support it.
(see: http://forum.xda-developers.com/showthread.php?t=420865&page=40)
So while it's possible, until someone does a teardown of the phone and we see all the required component it's simply not possible to say that 3G on a GSM network is possible.
The ONLY indication I have seen that it might support 850/1900 HSPA network is the fact that telus stated that the Tour and Storm will not work on the HSPA network. They failed to mention the TP2 so maybe we can read between the lines:
http://mobilesyrup.com/2009/08/16/t...be-compatible-with-the-canadian-hspa-network/
Click to expand...
Click to collapse
I have been following this debate on multiple forums.
Based on some information from RileyFreeman, I do think Telus will enable the TouchPro2 for new HSPA network.
Granted, today, you can unlock and use on Rogers, Fido or ATT networks using EDGE, it would be a real poor move for Telus to not have an upgrade path to HSPA.
This is Telus's non Blackberry flagship business device, today, Telus has Enterprise customers testing the HSPA network (likely either PC cards or USB modems). Once HTC releases Windows Mobile 6.5, this would be an ideal time to upgrade the radio's and unlock the 850/1900 UMTS bands.
I can see the 850/1900 bands today, not 100% if they are actually there, also wondering if Telus is also waiting for ATT to release TP2 so ATT can test ROM, Sprint nor Verizon would not have any need to do any regression testing on ROM that supports UMTS bands. Tell tale sign will be if ATT TP2 has same chipset as Telus TP2.
I am crossing my fingers that TP2 will support Telus Canadian SIM.
I agree with you points. By seing the bands you mean in windows mobile band selction settings? If so these are always there.
I highly doubt ATT will use the same chipset as Telus since they use the MSM7600 to support both GSM and CDMA. ATT as no need for CDMA.
Also to support my claim:
ATT is RHOD300 device.
I think Telus is RHOD500 and Sprint is RHOD400 (can't find this info but I know 400/500 are both world phone, so it might be the opposit or something)
Different RHODXXX indicates differents innards.
Bottom line I want a TP2 with 3G on Fido so Im crossing my finders too!
Edit:
http://www.engadget.com/2009/06/04/atandts-htc-touch-pro2-hits-the-fcc/
So that's Rhodium 100 for T-Mobile, 400/500 for Sprint and Verizon (or vice-versa) and 300 for AT&T
Noob mistake on my part I think the Rhodium XXX is FCC ...so why did I think Telus was in there =\
Sprint is RHOD400, Verizon and Telus both are RHOD500.

Telus TP2 Radio(s)

Exactly what cellular radios does this phone [Telus TP2] have?
My carrier [Telus] has recently completed their 3G overlay, and I'm still showing "EV".
Should I be talking to them about fixing this, or...?
It was (is?) my understanding that this phone was fully 3G capable.
Can someone help me with this?
As far as I can tell, my phone should support the Telus overlay of HSPA on their CDMA network, however I'm showing "EV" an my network type on the notification bar.
I visited a Telus store, and talked to a rep, who just babbled to me about how my SIM was "registered" as a CDMA phone, and therefore I couldn't use HSPA.
>_>
Thoughts?
EDIT: The rep also fed me this convoluted bullsh*t about how when I'm roaming, I'll be able to be on HSPA networks, so I'll get better bandwidth roaming than on my home network...
Wow no one knows the answer to this?
I've searched, and there's no answer, per se, just descriptions of Telus' technology and the antennae in the TP2, which seems to indicate that the TP2 should be able to get on the Telus HSPA network...
I have a SIM-unlocked Telus Touch Pro2 I bought off Craigslist, figuring it'd be good to go when the HSPA network rolled out (Only four months later!). As I understand it, the telus model can make and receive calls on quad-band GSM frequencies, but only use EDGE speeds for data. Has to do with the firmware for the chipset inside the phone. The only HSPA 3G band the phone can use is 2100 Mhz, which is the bad used in Europe, not Canada. It's a major piss-off, especially when a month ago the stores made this out to be the top-of-the-line phone, perfect for ever and ever.
It would seem that should Telus decide to plug in some firmware upgrades, they could activate the new 3G bands, but why bother? We've already signed away our souls to the company.
Who knows, maybe they'll fix it when they release Windows 6.5 for our rig. Because that's on the top of the to-do list, right?
Well there are new radios that we could flash...would that change anything?
Now I may be misinformed but I think that the Telus version is a CMDA phone with GSM capabilites on some frequencies. I do not think it will work on HSPA in Canada as they use different frequencies (850 and 1900). This is why so many people were waiting for the ATT version to come out as it uses those frequencies.
Remember GSM does not equal 3G.
What I would like to know is whether the distinction between 3G and GSM is on the hardware side, firmware side, or software side. Telus would have you assume it's all the hardware's fault, but I'm not sure on that one.
From everything I have read its the chip in the phone that isnt programmed/capable of doing the frequencies required. It may actually be a second chip but I cant confirm that. Other posts have stated that there wont be a software fix to "unlock the frequencies" needed.
GSM is a cellular line and 3G is a data connection.
I just purchased an At&t Tilt 2 unlocked for use on Telus 3G+ network. The Telus Touch Pro 2 is a CDMA , Quadband GSRM and UMTS/HSDPA 2100. The Telus TP2 will only work with EVDO data on the Telus network. If you unlock it for use with Rogers it will work on GSRM with Edge data. That is why I have ordered the At&t Tilt 2. Unfortunately Telus won't honour my unlimited data plan and say it is only for EVDO and that I have to change to one of their current plans to have HSDPA. Like all of the networks, they get your money one way or the other. I'm pleased that with the Tilt 2 I am free to switch providers here in Canada and still get 3G as well as when I travel in Europe.

[Q] Android GSM Radio

I am on Wind, a new Canadian 3G AWS only network that defaults to (roams) Rogers GSM when the signal is weak. I have noticed that the sensitivity on WM 6.5 seems to be much more better than on Android in that I can select Wind inside my home in Windows but the Phone will not find Wind as an available network on Android. I have not selected "2G networks only". I would have assumed that the Android build uses the same radio software.
It uses the same radio firmware if that's what you mean. Hardly the same at the software level...
Either way with Android you get a choice - GSM or CDMA. You can't flip between (to my knowledge...) while in the OS as you have to change that value in the startup.txt to get either GSM or CDMA service.
I think there may be a way to adjust startup values on the fly, but it's certainly not straightforward as I recall. I'll see what I can drum up, but that is your problem I believe.
Thanks, some more background: Both networks are GSM, one (Wind) 3G on 1700 and 2100 and the other standard north American 2G GSM (850 and 1900). As far as I know the roaming agreement does not allow my phone to use the 3G part of the Rogers network. The phone is originally t-mobile GSM - otherwise it would not work on Wind.
I really do not think that CDMA comes in to the equation.
manfredv said:
Thanks, some more background: Both networks are GSM, one (Wind) 3G on 1700 and 2100 and the other standard north American 2G GSM (850 and 1900). As far as I know the roaming agreement does not allow my phone to use the 3G part of the Rogers network. The phone is originally t-mobile GSM - otherwise it would not work on Wind.
I really do not think that CDMA comes in to the equation.
Click to expand...
Click to collapse
Ah, I misread your post. I apologize... not sure what you would need at this point but I'm not sure anyone else is doing what you're trying to do... Hopefully someone who is chimes in
Android GSM Radio
@arrrghhh
I probably did not state it clearly.
I have a t-mobile (US) Touch Pro 2 that is unlocked. When I use it in WM 6.5 at home I get to select the Wind network as an option. When I use the phone in Android mode I do not get to see the Wind network at all but only the Rogers network that Wind roams on as the Rogers network is much larger than the Wind network. Is the problem with less sensitive GSM radio software or are there some selections such as "data enabled" or "2G network only" that I have not made correctly?
I don't believe so, and I've heard GSM reports what service it is getting from the tower ID - so perhaps the towers you're connecting to are still Rogers even tho Wind probably leases tower space from them...
Unfortunately I don't have this ability, and I'm not sure anyone else uses GSM in this manner - I'll poke around and see if I find anything that is useful.

[Q] HTC Vision Radio

Hi all,
I have been searching these forums and the net for the past two days and I can only find rumor of what I am looking for.
I am trying to find out how I can go about getting the G2 to work on Rogers 3G. The phone supports the frequencies but merely doesn't know what to do with them.
It looks like the phone can access bands I, II, III, IV, V, and VIII.
It uses Bands II and IV for phone and edge.
It should be able to use Band I for 3G
HTC and Rogers tells me that Band I should work for me but I cant even get Edge right now. My APN settings should be correct.
In the *#*#4636#*#* menu you can change the radio bands it uses. Would this imply that the software determines the bands used to connect to the network?
I read rumors that people have successfully flashed the DZ radio to the G2 but I can't find any details on the matter. Has anyone seen this done? would that change the bands the phone uses for 3G?
The bands are set in hardware, you can't change them. If you flash a DZ radio to the G2 (I've no idea if that is safe or not), then it won't change the bands.
The G2 supports Bands I and IV.
The DZ has Bands I and VIII
The NAM DZ (Bell) has Bands II and V.
Sorry, but there's no way a G2 is going to work on 3G on Rogers (Bands II and V). It'll do EDGE at best. You need to sell the G2 and buy a NAM DZ if you want to get that working.

AT&T m8

Will I lose any lte band support if I convert to tmobile?
Yes, flashing T-Mob US (I assume you mean US, since you are talking AT&T) firmware or RUU will change band support, and you will lose some LTE bands.
According to the specs on GSMarena, with the T-Mob firmware, you will have support for LTE bands 4 and 17; and will lose support for 2, 5, and 7.
What bands do you need, and what carrier are you using?
Tmo USA
What if I merely flash a tmobile based rom
PunishedSnake said:
Tmo USA
What if I merely flash a tmobile based rom
Click to expand...
Click to collapse
Just flashing the ROM, you won't change the band support.
But again, I'm curious what carrier you are actually using the phone on?
redpoint73 said:
Just flashing the ROM, you won't change the band support.
But again, I'm curious what carrier you are actually using the phone on?
Click to expand...
Click to collapse
Tmobile USA
I installed insertcoin and used the tmobile setting hopefully it works
PunishedSnake said:
Tmobile USA
I installed insertcoin and used the tmobile setting hopefully it works
Click to expand...
Click to collapse
Should work fine.
Being on T-Mob US, and using AT&T radio baseband (part of the firmware that determines band support) should be fine for the most part. Reason I say this is:
1) ATT radio supports the same LTE bands as the T-Mob radio (4 and 17), and then some.
2) ATT radio is missing HSPA (3G) Band 4 (AWS). This used to be the band most widely used by T-Mob for 3G. But my understanding, is that they are well underway in migrating 3G service to 1900 MHz (Band 2) which is supported by the ATT radio.
3) The only "negative" to staying on the ATT radio, that I can see, is that if you happen to be in area where T-Mob is still using AWS for 3G , and you don't have LTE service in that area, either. In that instance, your data will drop down to EDGE (2G). I don't really have an idea of how widespread this situation may be; but I have a feeling its relatively small.
redpoint73 said:
Should work fine.
Being on T-Mob US, and using AT&T radio baseband (part of the firmware that determines band support) should be fine for the most part. Reason I say this is:
1) ATT radio supports the same LTE bands as the T-Mob radio (4 and 17), and then some.
2) ATT radio is missing HSPA (3G) Band 4 (AWS). This used to be the band most widely used by T-Mob for 3G. But my understanding, is that they are well underway in migrating 3G service to 1900 MHz (Band 2) which is supported by the ATT radio.
3) The only "negative" to staying on the ATT radio, that I can see, is that if you happen to be in area where T-Mob is still using AWS for 3G , and you don't have LTE service in that area, either. In that instance, your data will drop down to EDGE (2G). I don't really have an idea of how widespread this situation may be; but I have a feeling its relatively small.
Click to expand...
Click to collapse
Yea thats why I got an unlocked ATT m8 instead of a tmobile one for the extra lte bands. I have yet to run into band 2 lte and all the aws hspa has been reused for lte. Luckily.

Categories

Resources