Poor call quality when using iPhone/Apple earbuds for microphone? - Nexus 5X Q&A, Help & Troubleshooting

Hello everyone!
I'm currently using the standard Apple/iPhone white earbuds as a mic for making calls so I can have my hands free.
A few callers have reported that the call quality sounds poor, echo-y, as if I am using speakerphone to call them. Once I remove the earbuds and hold the phone next to my head to talk to them, they report drastic improvement.
I've tried:
- multiple pairs of Apple earbuds with the same results.
- signal strength is always strong but same results
- different physical locations with the same results
Anybody experiencing the same?

jngnyc said:
Hello everyone!
I'm currently using the standard Apple/iPhone white earbuds as a mic for making calls so I can have my hands free.
A few callers have reported that the call quality sounds poor, echo-y, as if I am using speakerphone to call them. Once I remove the earbuds and hold the phone next to my head to talk to them, they report drastic improvement.
I've tried:
- multiple pairs of Apple earbuds with the same results.
- signal strength is always strong but same results
- different physical locations with the same results
Anybody experiencing the same?
Click to expand...
Click to collapse
I did once. I think I just didn't have the headphones plugged in properly or all the way snapped in. Today I was determined to find a pair that worked well with phone calls and I first tried the apple buds. They worked perfectly and crystal clear. Try a different kind of bud to see if any are working. Stock rom?

Related

BT Headset recommendations...

I have the BT800 and so far my experience with it is pretty negative.
Other than the fact that it just doesn't sit will on my ear, all the people that I have phone conversations with tell me that my voice keeps cutting off every couple of seconds. They have a hard time understanding what I'm saying.
Anybody else have this behaviour? Which BT headset do you guys recommend?
I am also looking for recommendations for a new BT headset, but let me also contribute with what I had (lost it now).
I had the Bluespoon AX. It was by far the most comfortable thing I have ever put in my ear. It is so small and light and comfortable, that you almost forget it is in there, and at the end of the day, you find it in your ear by accident sometimes.
That said, when I lost it I did not shed a tear. Using it with Universal was quite painful. The sound would crackle if the AX and the Universal were on different sides of my body. Not a distance issue, but somehow an interference from my body in between.
The AX is useless in any environment there is noise and/or wind. I suppose they could not use a directional mic because the mic is so far away from your mouth (practically *in* your ear). It worked fine when I was sitting in a quiet place though, but then...
With the Universal, only the handsfree profile is available. While this worked fine for outgoing calls (can make voice dial calls and all), for some reason on incoming calls, when the AX is active, Universal would not ring. The only call indicator is on the AX and if you don't happen to be wearing it at the time, you will miss the call.
I have been reading up on other models. The AX2 apparently has better reception, but I am not sure about noise and the BT software problems.
The digital model has noise cancelling, but it is way too expensive to buy it on faith alone.
Motorola H500
atekant said:
I am also looking for recommendations for a new BT headset......
Using it with Universal was quite painful. The sound would crackle if the AX and the Universal were on different sides of my body. Not a distance issue, but somehow an interference from my body in between.
Click to expand...
Click to collapse
Same problem with my Motorola H500... anyone any ideas how to avoid this apart from buying another model
I have HBH 662 (Sony Erricson). Its very tiny, formerly it did not fit easily in my ear, but now I used to it, though I do not like to have it on all day long. The sound quality is too low/not loud enough though I set to the highest volume already. The battery life is not good, it barely survives my every day calls, I'm not a super call person, just average.
Things that really annoying:
- The Caller ID display is too small to read and it only shows the first half of the caller's number then scroll the remaining digits.
IT DOES NOT show the caller's name. Have been patiently enough to wait for this to be fixed by MS/imate/other vendor whatsoever. If anybody has a workaround, PLS.. PLS... PLS... share....
- The ringer is very low and intended to tell you there is a call if you have it on your ear. Does not have a vibrate function. If the Universal is in silent mode, most likely I cannot tell when there is an incoming call.
I have HBH 662 (Sony Erricson). Its very tiny, formerly it did not fit easily in my ear, but now I used to it, though I do not like to have it on all day long. The sound quality is too low/not loud enough though I set to the highest volume already. The battery life is not good, it barely survives my every day calls, I'm not a super call person, just average.
Things that really annoying:
- The Caller ID display is too small to read and it only shows the first half of the caller's number then scroll the remaining digits.
IT DOES NOT show the caller's name. Have been patiently enough to wait for this to be fixed by MS/imate/other vendor whatsoever. If anybody has a workaround, PLS.. PLS... PLS... share....
- The ringer is very low and intended to tell you there is a call if you have it on your ear. Does not have a vibrate function. If the Universal is in silent mode, most likely I cannot tell when there is an incoming call.
Bt Headsets
I am using the Bluestreak G2 headset which seems to work O.K. and Has About 8 hours of use. Background noise is acceptable but it doesn't seem to do noise cancellation.
Have noticed that if WIFI is active with BT the headset drops out a little. Seems O.K. If Wifi is off & BT is on. Not ideal if you want to use Skype with BT.
Have tried the following with my Exec:
- Tekkeon ET3000 (with display like the BT800 but better), great battery life, good volume, okay quality sound, okay comfort, no problem with call transfers from the Exec
- SE HBH-608, fantastic battery life, very comfortable, good quality sound, very comfortable, okay volume (seems limted by the Exec)
- Jabra BT800, okay battery life, okay comfort, good sound quality, okay volume, seems a bit slow transferring calls between the headset and the Exec
Have you tried putting the names/numbers also on the SIM Card?! I read somewhere that headset profile is using the SIM Card's phonebook...
lie_ui said:
- The Caller ID display is too small to read and it only shows the first half of the caller's number then scroll the remaining digits.
IT DOES NOT show the caller's name. Have been patiently enough to wait for this to be fixed by MS/imate/other vendor whatsoever. If anybody has a workaround, PLS.. PLS... PLS... share....
-
Click to expand...
Click to collapse
No, it does not work either, even though the contact name is saved in the SIM card. Have been searching for workaround/solution but have not found any good answer yet.
globalsat
I have the Globalsat gps338 ,and it works very well ,use with gpstuner ,and teletype gps software which is slow to update on the Mda pro but the bluetooth gps pair well with the program and with 9 satellites showing indoor .Any Sirf III chipset will be ok.The only thing that does not work in the universal is the gpsinfo program that comes with the gps338.
Anyone with the gps338 ? works well with mapapolis too.
gagis said:
I have the BT800 and so far my experience with it is pretty negative.
Other than the fact that it just doesn't sit will on my ear, all the people that I have phone conversations with tell me that my voice keeps cutting off every couple of seconds. They have a hard time understanding what I'm saying.
Anybody else have this behaviour? Which BT headset do you guys recommend?
Click to expand...
Click to collapse
You mean the Jabra?
Update the Firmware - there's a patch available on Jabra.com - I did thsi recently and it's a big improvement. Even my wife can hear me properly now.
(not sure if that's a good thing or not to be honest.....)
Re: Motorola H500
philtech44 said:
atekant said:
I am also looking for recommendations for a new BT headset......
Using it with Universal was quite painful. The sound would crackle if the AX and the Universal were on different sides of my body. Not a distance issue, but somehow an interference from my body in between.
Click to expand...
Click to collapse
Same problem with my Motorola H500... anyone any ideas how to avoid this apart from buying another model
Click to expand...
Click to collapse
what, like carrying the phone on the same side of your body as the headset??
(Like it says to do in the instructions... )
Thx Riceburner!
figures! I've been checking the Jabra site for an update repeatedly but of course as luck will have it, as soon as I stopped looking...there it is.
I will update my BT800 tonight and see what happens. Tell me, did you have the same problems? Voice kept cutting off? All around bad performance from this headset?
thx.
motorola H700, great audio, great look, light and good batteries and......................same mini USB charger
Well...no improvements.
I updated the firmware on my Jabra BT800 and although I noticed an improvement in the time it takes to transfer the call to the headset, I still have the same problem with my voice cutting off.
I tested it repeatedly by making more than one phone call and the result was always the same. While I'm speaking, the person on the other end says that my voice keeps cutting off. Therefore beginning or end of words are totally cut off. Very frustrating to have a conversation when the person on the other end keeps saying "what?".
If nobody else is having this problem with the BT800 and the Universal, then I guess I got stuck with a faulty headset?
i have the hbh 662 sony. not impressed with it to be honest. unless i am less than 1/2 metre from it, the quality of the line deteriorates alarmingly. I was hoping to be able to stick it on the kitchen table and then walk around having a phone call. I can't do this.
Also had ideas for having the universal in my pocket, and using the headset almost as a standalone phone. This doesn't work that well either. tried the headset with a orange c500 , and it was so much better.
also upgraded to the latest radio update (1.04.02). this didnt do anything for the quality of the line either.
is it the universal or the sh1te ms bluetooth stack? how does the jabra bt 800 compare?
(i have the orange m5000 with a qtek rom)
Nextlink Bluespoon AX2
Hi there,
using Bluespoon AX2 with my universal(MDA pro) with NO compromises.
Have a cabrio and even driving the car sound quality is good.
You can pair EIGHT devices on this headset simoultanesly and supports Bluetoth1.2
Good stuff for 60€
...and by the way...it is SMALL and easy to put on as you can put it IN your ear not around
Plantronics
Hi
I have Plantronics and I'm happy about this 8 grams headset.
Ciao[/b]
hi everybody.I want to buy a headset for my mda pro with qtek rom(radio 1.13).
I'd like to spent about 50 euros.Any suggest?
nobody can help me?

The Desire's Radio Interferes with Head-phones?

Hi there,
I didn't believe it at first, but the GSM / 3G radio on my Desire interferes with the headphones while I listen to music, to the degree that it is, well... unlistenable. I have to activate the Airplane Mode in order to listen to music, which I think is just preposterous. I've never had that problem with any other phone.
You know that annoying noise that cellphones can induce in stereo speakers, if the speakers are connected to an unearthed socket? That's what I hear in my headphones on the Desire.
Is this due to a unique fault in just my unit, or do any more of you hear this noise?
Cheers
I hear it only when the internet connection is active - and even then it is quite low (but still there).
So all I have to do is turn off internet connection and the problem is solved.
Hi i'm glad someone else has noticed this thought it was just me
here was my thread about it:
http://forum.xda-developers.com/showthread.php?t=683024&highlight=shielding
Definitely seems like poor shielding to me. I can't believe nobody else has noticed it. Maybe because I use sound isolating headphones so it makes background noise quieter?
A very serious flaw for something I use as my main Mp3 player
Dr Doom said:
here was my thread about it:
http://forum.xda-developers.com/showthread.php?t=683024&highlight=shielding
Click to expand...
Click to collapse
Someone at your thread wrote "Apparently I had the 'only use 2G networks' option turned on! Now with 3G the issue is gone". I am actually on the countryside at the moment and unfortunately required to connect using GSM / Edge, perhaps that's what causing the noise and it will disappear on 3G? Either way, it shouldn't be there in the first place
MapleDouglas said:
Either way, it shouldn't be there in the first place
Click to expand...
Click to collapse
Exactly. This is a basic requirement.
MapleDouglas said:
...I have to activate the Airplane Mode in order to listen to music, which I think is just preposterous
Click to expand...
Click to collapse
Just under that option is the option to turn off mobile internet...try that instead, at least you still get phone calls and messages that way.
I just replied in the other topic. I have this problem withg several in.ears, and disabling internet or enabling airplane mode doesn't help at all. As long as the phone plays sound (and for four seconds afterwards - ie, as long as the "soundcard" in the phone is turned on) it makes a hissing sound, making it completely unfit for music and to some degree tv series/movies too.
edit: Guess I should mention that the volume is also too loud, there is NO way I can have it more than two or three steps from the bottom, and between the lowest step and "silence" (ie. only hissing) there is quite a jump in dB.
What product are you using? I've only noticed this on products of poor quality. Both my AKG and MW600 have no problems with it at all.
As I said in the other thread, I'm using a good quality closed headset and there is no hint of hiss.
Sent from my HTC Desire using XDA App
Zhypr said:
What product are you using? I've only noticed this on products of poor quality. Both my AKG and MW600 have no problems with it at all.
Click to expand...
Click to collapse
I have the same problem with a pair of Creative Aurvana in-ears and a pair of Sennheiser CX300. While they are not the most expensive sets you can buy, they bot sound fine while used with other devices - ie. a Nokia 5800, an iPhone 3g and my old Creatove Zen Micro. It is most certapnly the Desire that is the problem.
I expect to hear noise wih low ompedance in-ears on cheap laptops and non-branded china players, but not on somathing claiming to be a great multimedia phone at a pricetag of $620 (unbranded in Norway).
This prolem most likely stems from bad intrnal isolation of the audio chip/wires/jack, and would ofc not be heard with a BT headset... As to your AKG, unless they are low impedance in-ears, whether you hear noise in them or not is equally uninteresting.
I would really like someone with a good pair of low impedance headphones and good hearing to say that their phone is NOT producing this white noise. My pal didn't think his did, but it sure does. If it is just faulty units, it means it can be fixed, so I don't have to spend a few months getting my money back and find another phone to buy.

BT audio call quality (mic only)

Has anyone else experienced poor microphone quality over Bluetooth on their VZW HTC One?
I'm able to stream audio perfectly well, and I also hear the person on the other end, in a call with clarity. I am however receiving complaints from those who I'm calling saying that it's not as clear as when it's on speaker (yes, my windows are rolled all the way up).
I'm using the same setup which I used on my Galaxy Nexus, no hardware changes other than the One.
The BT accessory I'm using is the Kinivo BTC450 Bluetooth Hands-Free Car Kit - supports aptX
Any help for troubleshooting/workarounds/known issues (consensus)/solutions would be very helpful.
With gratitude,
-MM (anyone know how to change my XDA username?)
I don't have that accessory but both my vehicles have the bluetooth in the navigation screen thingy and I haven't gotten any complaint. Although I haven't specifically asked if I sound weird or anything.
Sent from my HTC One.
My call quality has degraded ever since the small update Verizon pushed out earlier this week. I am having the exact same issue.
I have numerous BT headsets and all my friends say sound on their end is horrible, like the mic is way over sensitive (too loud) and becomes distorted/garbled. I am pulling out my hair. Drive a truck, must use headset.

[Q] Low Mic volume when plugging in earbuds

During either a skype, or google hangouts call, if I plug a pair of earbuds into my Nexus 7 (2013) the internal microphone level drops significantly (around 70-80%). This makes internet calls while wearing earbuds impossible. Using the speakers everything works fine, but this leads to feedback noise.
Through a couple hours of research I heard of a similar, but different, issue occurring with Nexus 4 phones in inline headsets would be very quiet. But this issue is different, as it happens with any pair of regular earbuds and headphones.
I tested during a skype call, as soon as I plugged in my earbuds the microphone volume dropped. Once I unplugged them the microphone level went back to a normal level.
Has anyone else dealt with this problem? My brother owns a nexus 7 as well and has the EXACT same issue. Might there be any patch or fix that my googling missed? Thank you,
- TheMaskedHamburger

Wanted to provide my bluetooth headset recommendation for this phone

I've had pretty bad luck across the board with several bluetooth headsets I've tried through the years. Always seemed dependent on phone I was using, had to have it within like 2 feet of the phone for a solid connection...and even with solid connection voice quality was always poor, complaints on both ends. Between cell call quality never being exactly HD, adding in the poor bluetooth compression other companies were using was just too much. One in four words I wouldn't be able to understand, and between the extra noise the mic would pick up (in spite of all having "dual mics with proprietary noise cancelling algorithm!!!!111") the other person would have trouble understanding me. So I had to take care not to speak too fast, speak slowly, clearly. Far too much trouble.
This is the first headset I haven't had any of those problems with. I couldn't be happier. I regularly ask people how I sound and they say "great"; and the other line always comes through loud and clear.
I'm not sure if it's similar bluetooth stack implementation, and I haven't tested this with other phones; but with the Nexus 5 it's fantastic sound quality, noise cancelling, solid connection (even from pocket I want to say but I usually give bluetooth the 3 feet and line of sight regardless when on phone).
It's the LG HBM-235, linked below
ok I'm trying to link it but I might be spamming. Will update after more posts. You can find it on Amazon.
Hope you guys like it too!
Lg tones 730 + viper audio

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