During either a skype, or google hangouts call, if I plug a pair of earbuds into my Nexus 7 (2013) the internal microphone level drops significantly (around 70-80%). This makes internet calls while wearing earbuds impossible. Using the speakers everything works fine, but this leads to feedback noise.
Through a couple hours of research I heard of a similar, but different, issue occurring with Nexus 4 phones in inline headsets would be very quiet. But this issue is different, as it happens with any pair of regular earbuds and headphones.
I tested during a skype call, as soon as I plugged in my earbuds the microphone volume dropped. Once I unplugged them the microphone level went back to a normal level.
Has anyone else dealt with this problem? My brother owns a nexus 7 as well and has the EXACT same issue. Might there be any patch or fix that my googling missed? Thank you,
- TheMaskedHamburger
Related
Received my Nexus 7 here in the UK yesterday. Very happy with everything other than that when I connect it to an audio output such as my Jambox it let's out a continuous low hum when no music is playing, regardless of whether the charger is connected or not. There is no noise when using headphones however. I have ensured that the jacks are connected properly and pressed in as far as they will go. I've tried two cables - one from my Jambox and another from my Nokia 360 speaker and both work fine with my HTC One - no buzz whatsoever.
Can someone test this out on their 2013 Nexus and tell me if they have the same problem? It isn't the end of the world as I don't use direct audio connections like this often but will obviously get it replaced regardless if it is a definite fault.
Thanks everyone.
Sometimes during calls I hear a hissing / crackling noise, as if the other partys voice is getting distorted.
A restart of the phone solves the problem temporarily.
Anyone else has the same issue or knows of a fix?
Yea, i get the same issue. when plugged in to my car aux stereo its really quiet. Even on max i struggling....my M7 , S3 and S2 didnt have this on same stereo ;/
thegr812k said:
Yea, i get the same issue. when plugged in to my car aux stereo its really quiet. Even on max i struggling....my M7 , S3 and S2 didnt have this on same stereo ;/
Click to expand...
Click to collapse
On a related note, can you report on the experience of taking a call on the G3 when the audio is run through your car stereo via aux? Can the other caller hear your voice well, even when there is some noise from the car moving? Do they hear any echo from their own voice being played over the car speakers?
Low crackling noise in headset on LG G3
When making call through the headset speaker there is a very low almost electrical sounding crackle in the back ground. Callers don't hear it just me. On speaker phone or in Bluetooth in car I don't hear it. It's present during every phone call. I bought 2 LG G3's, and black and a white for my wife and hers doesn't have this issue. All of her calls are very clear. Also today the G3 stopped recognizing my headphones, where as my work phone, a Galaxy SIII and my wife's it will. Some old iPhone ear buds work fine, I just think it's strange my newer ear buds stopped working and they still work in other phones. I have also had the phone just freeze while opening settings and making to phone call unfroze it.
Not sure if anyone else is experiencing this but I have a buzzing sound in my headphones in the left ear. It is fairly loud when the phone is idling. When I switch apps or screens it goes away momentarily then starts again. I have tested it in the music app and it does not appear to be an issue while playing music. I checked some very low volume sources and its not there. Still I wonder if I have a bad unit or have something activated doing this. I am completely stock new AT&T LG G3.
Update: After testing a few more sets of headphones, this only happens on my Bose QC15s which have the noise cancellation. Its interesting though that the Bose are dead silent on my Galaxy S5 and my wifes iphone. I tried both cables with them (since one is designed for idevices) but it doesn't make a difference. Not sure what interference they are picking up but I think I will take them to an AT&T store this weekend and see if it does it on their display models.
Is it anything like...
http://forum.xda-developers.com/showthread.php?t=2804065
Thanks
Christopher.
Sent from my LG-D855 using XDA Free mobile app
I think it's the same thing. With the Bose it's like a humming buzzing sound. I don't hear it at all with the Apple $79 IEMs. They are listed at 23ohm impedance. With mine it's as if theorizing switches on and off though. I can switch apps or play music and its dead quiet after I immediately pause but then it clicks back to buzzing.
Sent from my LG-D850 using XDA Free mobile app
awtryau89 said:
I think it's the same thing. With the Bose it's like a humming buzzing sound. I don't hear it at all with the Apple $79 IEMs. They are listed at 23ohm impedance. With mine it's as if theorizing switches on and off though. I can switch apps or play music and its dead quiet after I immediately pause but then it clicks back to buzzing.
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
Same here, Bose QC20 LG G3 D855... Left Channel buzzing.
Do you think it's a defect of the phone?
they all have this problem, let's hope an update
olivierdo said:
they all have this problem, let's hope an update
Click to expand...
Click to collapse
I was almost returning my G3 and i was like "Hell no, again..." , i have exchanged my nexus 5, 5 times! and still has the same problem!
One interesting thing I will note guys, when I plug my headphones in that I hear a buzzing sound, I get the headphone icon in the NB. When I plug in the Apple headphones that I cannot hear the buzzing sound at all I get the headset icon in the NB.
I have read this is a Kit Kat 4.4 issue but I did not have it at all with a Galaxy S5. I am hoping it will be fixed soon but I am thinking about grabbing some different headphones anyway.
I have the buzzing just listening through the earpiece on the phone itself, no headphones required. I have the T-Mobile D851 model. So one would theorize that this is also using power since it's powering the earpiece to make noise. Some kind of electrical interference in the phone itself would be my guess.
Hi. Just got my UK spec G3 in the last few hours and I've just come across what I believe is the same problem. There is a distinct buzzing/crackling/static sounds when I have headphones connected via the 3.5mm jack. The sound is only present when I have certain media playing (using Spotify at the moment). I only notice this when connected using the jack and not when using my Bluetooth receiver (HTC BH S600). I did hear this while using two pairs of earphones while they were directly plugged into the device, the LG QuadBeat 2s from my G3 and the in box headphones from my old HTC One M7.
This has to be a software problem. I was just testing again and the buzzing becomes stronger in any app I use just when I touch the screen and scroll. I hope this is an easy fix in a custom rom. Also as I reported earlier, I do not have the buzzing during playback. I know this because I have tested some very quiet tracks and also checked on some very long gaps between songs. If it is humming it is much quieter. Only when I exit out of the Music app it is immediately quiet then it clicks in at about 2-3 seconds. I have also had a few quirks today where my headphones come up with the Aux Icon then after pausing the Music app a few times they switch to the Headset icon.
Not really sure what is going on but there has to be a software fix.
I will say the Music app sounds unbelievable with Viper4Android installed. It definitely has more oomph than with Play Music. Comparing the same tracks in both apps back and forth, the Music app is cleaner. Not sure what LG has done in that app but I like it.
I only get a buzz during charging. Disconnect the charger and it goes away. Most devices I've owned have the same issue recently. S4, S5, note 3, moto maxx, moto X, nexus 5 have all done it to me but only while charging
I have a really nasty popping crackling sound in between tracks when using aux in my car, but headphones no issues... Never had that problem at all on my nexus 5 so it can't be my head unit in my car
I wanted to post an update to this problem. I originally reported I had this issue with my Bose QC15 headphones. I do not have this issue with my Apple In Ear headphones. Today I was diagnosing things again and had been listening the the Apples. The Apples always correctly have the headphone icon show up in the Notification bar. When I plug in the Bose, I always get the Aux icon. This got me to thinking about if the cable was different. I pulled the cable out of the Bose and on the end that inserts into the headphones themselves there is a Hi Low switch. Mine was on high. When I switched it to Low, the G3 started to recognize them as headphones and not show the Aux icon. The hissing and buzzing immediately went away and its dead quiet. This switch is an input level switch and undoubtedly having it on Hi causes the G3 to not recognize the Bose properly.
There is a thread about the Aux input problem and I think they have it diagnosed. Its going to take some software manipulations. I listen to my G3 in my car through Bluetooth so I do not experience any issues on that end like the folks in that thread. As for headphones, I am not having the issue with my 2 sets.
Just a little update...
Updated to V10E, issue seems to be fixed...
No more buzzing noise in my left channel...
QC20
Sent from from my LG-D855
awtryau89 said:
I wanted to post an update to this problem. I originally reported I had this issue with my Bose QC15 headphones. I do not have this issue with my Apple In Ear headphones. Today I was diagnosing things again and had been listening the the Apples. The Apples always correctly have the headphone icon show up in the Notification bar. When I plug in the Bose, I always get the Aux icon. This got me to thinking about if the cable was different. I pulled the cable out of the Bose and on the end that inserts into the headphones themselves there is a Hi Low switch. Mine was on high. When I switched it to Low, the G3 started to recognize them as headphones and not show the Aux icon. The hissing and buzzing immediately went away and its dead quiet. This switch is an input level switch and undoubtedly having it on Hi causes the G3 to not recognize the Bose properly.
There is a thread about the Aux input problem and I think they have it diagnosed. Its going to take some software manipulations. I listen to my G3 in my car through Bluetooth so I do not experience any issues on that end like the folks in that thread. As for headphones, I am not having the issue with my 2 sets.
Click to expand...
Click to collapse
I have this problem when I plug into the car aux port (noise in between tracks). Just a quick question, which icon should appear in the NB if I plug in an audio cable from the Aux socket?
EpicChineseTime said:
Just a little update...
Updated to V10E, issue seems to be fixed...
No more buzzing noise in my left channel...
QC20
Sent from from my LG-D855
Click to expand...
Click to collapse
?? I'm in v10e and always thé sale problem
olivierdo said:
?? I'm in v10e and always thé sale problem
Click to expand...
Click to collapse
Mine it's resolved... [emoji5]
How strange...
Sent from from my LG-D855
I picked up a D855 V10d (Telstra branded Australia) two days ago and noticed this yesterday myself.
I have Shure SE425 canals and they make the static noise when idle, very noticeable on these headphones. When music or audio is playing the static goes away. This is of course only when the charger is plugged in.
I tested it with the LG headphones that came with the phone and the noise is still there but softer, grabbed my Samsung headphones that came with my S4 and couldn't hear anything. I believe it's due to the resistance of the headphones.
Another test was to turn off the phone and charge it with the headphones plugged in, no static noise if I did this.
Going to exchange the phone today as it's unacceptable, I primarily use it at work to listen to music and often charge it at the same time.
I got my note 4 dev edition on Tuesday. I like to listen to podcast via pocketcasts and music through amazon prime music app, pandora and spotify. I notice at low levels there is an annoying hiss/ white noise that constantly is audible. I use these same apps on my iphone 6 plus and have never experienced this. I usually use yurbuds that direct the sound directly into the ears but it occurs with my old samsung earphones as well. (Verizon to cheap to allow them to include the earphones).
Is anyone else experiencing this? I tried to go into the play music app and use the equalizer but this had little affect. Is is an issue in 4.4.4 or could I have a bad phone or bad DAC??
I get the same problem as well with a Canadian Note 4 (N910W8). It's very annoying trying to listen to audiobooks or podcasts. Did not have this problem with the same audiobooks on Nexus 4. It seems like the hissing / static does not get louder by raising the volume so it's always present if volume is not muted and is very noticeable with spoken voice. Tried several players and it happens with all so it's not just Samsung Music with SoundAlive. I hope this is something that can be eventually improved and not "by design".
Are you plugged into a USB charger when you are listening?
mithusingh32 said:
Are you plugged into a USB charger when you are listening?
Click to expand...
Click to collapse
I thought that might have been the problem as well but it sounds exactly the same when plugged in or not. It sounds like hissing and a bit of crackling after spoken words or pauses between sentences, very noticeable even at only 1 volume step from muted. Probably happens to music, videos and games as well but may not be as noticeable.
I've tried stock, custom roms, volume mods and Viper4Android and tried different players that I know use different playback methods.
I don't think there's a quick fix for this problem and we'll probably all have to live with it. Here's hoping Samsung's Lollipop update brings improvements.
Weird. I dont get a hiss at all unless its plugged into a USB charger.
Might be a hardware issue.
Turns out that it's affecting all 3 of my Sennheiser headphones but not the stock headphones. Never had a problem with these headphones on any device I had within the last 7 years.
It has to do with the low impedance of my headphones and the fact that the Note does not provide enough power to drive the headphones correctly. I went and purchased a 36ohm impedance adapter on eBay (from awaudio) and it got rid of my problem! My remote control on the headphones no longer work with the adapter but the microphone does. I've also got a 14ohm adapter in the mail that I've yet to try so I cannot currently comment on using more or less than the 36ohm I've got now.
I found the idea to try this reading through long threads in the Galaxy S3 forums so this isn't a new problem to Samsung. Many people have exchanged their S3s to correct the problem to no avail. The good news is that the problem was eventually fixed in a firmware update so I guess it's possible for the Note 4 as well but I'm not holding my breath for that.
I believe that the sound may not be quite as strong with the adapter but the ROM I'm using has the sound boost mod and is more than loud enough so I cannot complain. There may not be an easy way to fix this on a Verizon device if you need the volume as loud as with the stock headphones.
Night and day difference when listening to audiobooks or podcasts with low impedance headphones.
Power might be the issue, but I know a lot of others dealt with this and replacing ended up working. I think on the n2 the headphone Jacks were a bit loose but don't remember
I often plug my phone in to my stereo system using the headphone jack.
I've noticed that when the phone is not actually playing something I can hear some little crackles and occasionally some buzzes.
I've tried it plugged in to several sources and they all show the same bahaviour, so it's not the stereo, it's the phone.
Anyone else have a noisy headphone jack?
Did you try all of them with the same wire? That could be the cause of the noise.
I've only tried mine with a wired headset and didn't notice any noise.
Yes, different wires
Skorp_X said:
Did you try all of them with the same wire? That could be the cause of the noise.
I've only tried mine with a wired headset and didn't notice any noise.
Click to expand...
Click to collapse
Good question. Yes, I tried two different 1/4 inch to RCA cables and also my 1/4 inch to cassette adapter. Also tried a different phone with the same cables and had silence.
This only happens to me when I plug my AUX cable in my car into my 5X, but it doesn't happen when I put my headphones into it.
I can hear an audible noise every few seconds when I have my headphones on and nothing playing on the phone.. No issues with those headphones plugged into other devices.
Also, my output volume is low. Need to crank my stereo up in my truck when this is connected via aux. Full volume on both the phone and truck is equal to about half when using my nexus 6.. Huge disappointment.
I have this same issue and I've also noticed that the device does not get loud enough when plugged into my cars stereo on my S5 I can the volume all the way up on the phone and keep the stereo at 25 and it would be loud enough for me but now with my 5x I have the phones volume all the way up and the stereo set at 38 "witch is the max volume for the system" and I'm still left sometimes with wanting the music to be louder so hopefully this can be fixed with a software update
Sent from my Nexus 5X using Tapatalk
Norman_Parks said:
I have this same issue and I've also noticed that the device does not get loud enough when plugged into my cars stereo on my S5 I can the volume all the way up on the phone and keep the stereo at 25 and it would be loud enough for me but now with my 5x I have the phones volume all the way up and the stereo set at 38 "witch is the max volume for the system" and I'm still left sometimes with wanting the music to be louder so hopefully this can be fixed with a software update
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Same experience here with the volume in my truck compared to my old phones
I've noticed this happening on my phone as well. It does it with two different aux cables (not when I plug in headphones, though, oddly). My roommate's 5x does it, too. Turning the screen on stops the crackling. I recorded a video of it (I apparently can't post outside links so you'll have to build the url yourself): youtube . com/watch?v=-RObC7bZcQs
The volume seems fine though.
Edit: I received a replacement phone yesterday, and it has this issue as well.
markzip said:
I've noticed that when the phone is not actually playing something I can hear some little crackles and occasionally some buzzes.
Anyone else have a noisy headphone jack?
Click to expand...
Click to collapse
Yes, I can report the exact same behaviour.
If I put a different phone on the exact same setup, there is complete silence when that phone is not playing back audio.
Anyone find a solution to this?
I get a pop in the silent gap between every song on Pandora. I am using a Bose Q15 noise cancelling headphones and nexus 5x with marshmellow. With new batteries in the headphones and low volume 15%..
I've been noticing the same issue. It only happens when no audio is playing back and the screen is locked. When I unlock the device there's no popping until it locks again.
aperturegrillz said:
I've been noticing the same issue. It only happens when no audio is playing back and the screen is locked. When I unlock the device there's no popping until it locks again.
Click to expand...
Click to collapse
Ditto. Getting pretty frustrated with so many accumulating little annoyances on Nexus phones.