[Q] Hissing and crackling during calls - G3 Q&A, Help & Troubleshooting

Sometimes during calls I hear a hissing / crackling noise, as if the other partys voice is getting distorted.
A restart of the phone solves the problem temporarily.
Anyone else has the same issue or knows of a fix?

Yea, i get the same issue. when plugged in to my car aux stereo its really quiet. Even on max i struggling....my M7 , S3 and S2 didnt have this on same stereo ;/

thegr812k said:
Yea, i get the same issue. when plugged in to my car aux stereo its really quiet. Even on max i struggling....my M7 , S3 and S2 didnt have this on same stereo ;/
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On a related note, can you report on the experience of taking a call on the G3 when the audio is run through your car stereo via aux? Can the other caller hear your voice well, even when there is some noise from the car moving? Do they hear any echo from their own voice being played over the car speakers?

Low crackling noise in headset on LG G3
When making call through the headset speaker there is a very low almost electrical sounding crackle in the back ground. Callers don't hear it just me. On speaker phone or in Bluetooth in car I don't hear it. It's present during every phone call. I bought 2 LG G3's, and black and a white for my wife and hers doesn't have this issue. All of her calls are very clear. Also today the G3 stopped recognizing my headphones, where as my work phone, a Galaxy SIII and my wife's it will. Some old iPhone ear buds work fine, I just think it's strange my newer ear buds stopped working and they still work in other phones. I have also had the phone just freeze while opening settings and making to phone call unfroze it.

Related

Blueant Q2 phonebook issue

I just got this headset today. Callers were complaining that they couldn't hear me over the background noise.
Headset seems ok. I tried transferring the contacts to the headset. But after I do, when I make a call, the in-call volume is silent. When I disconnect, I hear the Q2 say "call terminated." But during the call, there's no ringing and I can't hear the other caller.
I resetted the headset, re-paired and cancelled the automatic phonebook transfer. Dialing and in-call volume seems ok now.
Has anyone else run into this issue?
Ive had the Q2 for about 2 months now and no issues, Got mine off eBay brand new, used it on my LG Optimus S and my Current EVO with several different roms and never had an issue. Maybe yours could be defective?
I have had the Q2 since it came out and have no complaints from people I talked with while using it. You might want to check the settings menu. Also if you call Blueants CS expect to wait up to an hour to get through, Rick
EDIT: Sorry , it looks like you did check the setting menu. oops
does your q2 speak caller id not phone numbers during call?
mine doesnt
how did you get it to work
m using desire s by the way
thanks
I returned the BlueAnt Q2 to Frys. Callers said the noise cancellation on the BlueAnt was really bad, especially at the mall and other noisy places.
I have the Jawbone Era now. Just picked it up from Best Buy for $130 today. I tested it at home with a floor fan and TV on at full blast while on a call. The caller on the other end said they couldn't hear anything in the background with the Jawbone Era. I also like the louder ear volume and faster recharge time (only 1 hr vs 3-4 hrs for the BlueAnt).
Other bluetooth headsets in the past:
- Voyager 510: volume too low, no noise cancellation
- Voyager Pro: volume too low
- Motorola S305: good for music, no noise cancellation for the mic
I saw some ear buds at AT&T with a micro usb connection for $19. I might give them I try to see if I can get stereo when connecting to the Jawbone Era (I know you can with the Samsung Modus 6450). I'll have to do more research.
Good to know, been debating between these two. Been using the Jawbone Icon as well as the Blueant Q1.
As far as the headphones goes, I'm listening with my Jawbone Era connected via bluetooth and a circumaural (closed ear) headphones on top of the Jawbone. Sound quality sounds terrific despite having my Jawbone on.
When music is on, the music plays through stereo headphones if they're plugged into the stereo jack. Otherwise the plays through the Jawbone. On a call, the Evo stops the music and only audio is heard through the Jawbone.
Haven't run into accidental misdials with the stereo headphones on. On a call though, the stereo headphones presses the Jawbone into my face, so listening to the other caller sounds slightly muffled until I take off the stereo headphones.

Hissing and static-y noises through the headphones

I got my Galaxy Nexus yesterday. I've noticed that there are fairly noticeable hissing and static-y noises in the background when I use the headphones either when playing music or making phone calls. I tried different headphones, from cheap headphones to expensive in-ear-monitors, but the same thing persists. I wonder if any of you guys have similar issues. Thanks!

[Q] In-car audio and making calls...

I am using an aux audio jack to play music from my Note II through my 2007 Toyota 4Runner speakers and it sounds great. However, when I answer the phone, the caller comes through over the speakers loud and clear, but they cannot hear me at all. I switched from a Note II on Sprint and had no such issues. How can I carry on a speaker phone call using the headphone jack and my car audio while still using the internal phone mic. Again, no problems on my Sprint Note II.
Bumpredd said:
I am using an aux audio jack to play music from my Note II through my 2007 Toyota 4Runner speakers and it sounds great. However, when I answer the phone, the caller comes through over the speakers loud and clear, but they cannot hear me at all. I switched from a Note II on Sprint and had no such issues. How can I carry on a speaker phone call using the headphone jack and my car audio while still using the internal phone mic. Again, no problems on my Sprint Note II.
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That's strange...I do the same thing (phone connected to aux jack), using various roms, kernels as well as stock and have never had this issue...
Might be helpful to list the things you've done/installed onto the phone for someone to help? Toggle the mute button and see if that works...
It depends on your aux cable... I do the same and I switched from a radio Shack aux cable to one off ebay and it started doing the same thing... The phone detects the cable as if it's headphones with mic

Headphones buzzing sound

Not sure if anyone else is experiencing this but I have a buzzing sound in my headphones in the left ear. It is fairly loud when the phone is idling. When I switch apps or screens it goes away momentarily then starts again. I have tested it in the music app and it does not appear to be an issue while playing music. I checked some very low volume sources and its not there. Still I wonder if I have a bad unit or have something activated doing this. I am completely stock new AT&T LG G3.
Update: After testing a few more sets of headphones, this only happens on my Bose QC15s which have the noise cancellation. Its interesting though that the Bose are dead silent on my Galaxy S5 and my wifes iphone. I tried both cables with them (since one is designed for idevices) but it doesn't make a difference. Not sure what interference they are picking up but I think I will take them to an AT&T store this weekend and see if it does it on their display models.
Is it anything like...
http://forum.xda-developers.com/showthread.php?t=2804065
Thanks
Christopher.
Sent from my LG-D855 using XDA Free mobile app
I think it's the same thing. With the Bose it's like a humming buzzing sound. I don't hear it at all with the Apple $79 IEMs. They are listed at 23ohm impedance. With mine it's as if theorizing switches on and off though. I can switch apps or play music and its dead quiet after I immediately pause but then it clicks back to buzzing.
Sent from my LG-D850 using XDA Free mobile app
awtryau89 said:
I think it's the same thing. With the Bose it's like a humming buzzing sound. I don't hear it at all with the Apple $79 IEMs. They are listed at 23ohm impedance. With mine it's as if theorizing switches on and off though. I can switch apps or play music and its dead quiet after I immediately pause but then it clicks back to buzzing.
Sent from my LG-D850 using XDA Free mobile app
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Same here, Bose QC20 LG G3 D855... Left Channel buzzing.
Do you think it's a defect of the phone?
they all have this problem, let's hope an update
olivierdo said:
they all have this problem, let's hope an update
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I was almost returning my G3 and i was like "Hell no, again..." , i have exchanged my nexus 5, 5 times! and still has the same problem!
One interesting thing I will note guys, when I plug my headphones in that I hear a buzzing sound, I get the headphone icon in the NB. When I plug in the Apple headphones that I cannot hear the buzzing sound at all I get the headset icon in the NB.
I have read this is a Kit Kat 4.4 issue but I did not have it at all with a Galaxy S5. I am hoping it will be fixed soon but I am thinking about grabbing some different headphones anyway.
I have the buzzing just listening through the earpiece on the phone itself, no headphones required. I have the T-Mobile D851 model. So one would theorize that this is also using power since it's powering the earpiece to make noise. Some kind of electrical interference in the phone itself would be my guess.
Hi. Just got my UK spec G3 in the last few hours and I've just come across what I believe is the same problem. There is a distinct buzzing/crackling/static sounds when I have headphones connected via the 3.5mm jack. The sound is only present when I have certain media playing (using Spotify at the moment). I only notice this when connected using the jack and not when using my Bluetooth receiver (HTC BH S600). I did hear this while using two pairs of earphones while they were directly plugged into the device, the LG QuadBeat 2s from my G3 and the in box headphones from my old HTC One M7.
This has to be a software problem. I was just testing again and the buzzing becomes stronger in any app I use just when I touch the screen and scroll. I hope this is an easy fix in a custom rom. Also as I reported earlier, I do not have the buzzing during playback. I know this because I have tested some very quiet tracks and also checked on some very long gaps between songs. If it is humming it is much quieter. Only when I exit out of the Music app it is immediately quiet then it clicks in at about 2-3 seconds. I have also had a few quirks today where my headphones come up with the Aux Icon then after pausing the Music app a few times they switch to the Headset icon.
Not really sure what is going on but there has to be a software fix.
I will say the Music app sounds unbelievable with Viper4Android installed. It definitely has more oomph than with Play Music. Comparing the same tracks in both apps back and forth, the Music app is cleaner. Not sure what LG has done in that app but I like it.
I only get a buzz during charging. Disconnect the charger and it goes away. Most devices I've owned have the same issue recently. S4, S5, note 3, moto maxx, moto X, nexus 5 have all done it to me but only while charging
I have a really nasty popping crackling sound in between tracks when using aux in my car, but headphones no issues... Never had that problem at all on my nexus 5 so it can't be my head unit in my car
I wanted to post an update to this problem. I originally reported I had this issue with my Bose QC15 headphones. I do not have this issue with my Apple In Ear headphones. Today I was diagnosing things again and had been listening the the Apples. The Apples always correctly have the headphone icon show up in the Notification bar. When I plug in the Bose, I always get the Aux icon. This got me to thinking about if the cable was different. I pulled the cable out of the Bose and on the end that inserts into the headphones themselves there is a Hi Low switch. Mine was on high. When I switched it to Low, the G3 started to recognize them as headphones and not show the Aux icon. The hissing and buzzing immediately went away and its dead quiet. This switch is an input level switch and undoubtedly having it on Hi causes the G3 to not recognize the Bose properly.
There is a thread about the Aux input problem and I think they have it diagnosed. Its going to take some software manipulations. I listen to my G3 in my car through Bluetooth so I do not experience any issues on that end like the folks in that thread. As for headphones, I am not having the issue with my 2 sets.
Just a little update...
Updated to V10E, issue seems to be fixed...
No more buzzing noise in my left channel...
QC20
Sent from from my LG-D855
awtryau89 said:
I wanted to post an update to this problem. I originally reported I had this issue with my Bose QC15 headphones. I do not have this issue with my Apple In Ear headphones. Today I was diagnosing things again and had been listening the the Apples. The Apples always correctly have the headphone icon show up in the Notification bar. When I plug in the Bose, I always get the Aux icon. This got me to thinking about if the cable was different. I pulled the cable out of the Bose and on the end that inserts into the headphones themselves there is a Hi Low switch. Mine was on high. When I switched it to Low, the G3 started to recognize them as headphones and not show the Aux icon. The hissing and buzzing immediately went away and its dead quiet. This switch is an input level switch and undoubtedly having it on Hi causes the G3 to not recognize the Bose properly.
There is a thread about the Aux input problem and I think they have it diagnosed. Its going to take some software manipulations. I listen to my G3 in my car through Bluetooth so I do not experience any issues on that end like the folks in that thread. As for headphones, I am not having the issue with my 2 sets.
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I have this problem when I plug into the car aux port (noise in between tracks). Just a quick question, which icon should appear in the NB if I plug in an audio cable from the Aux socket?
EpicChineseTime said:
Just a little update...
Updated to V10E, issue seems to be fixed...
No more buzzing noise in my left channel...
QC20
Sent from from my LG-D855
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?? I'm in v10e and always thé sale problem
olivierdo said:
?? I'm in v10e and always thé sale problem
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Mine it's resolved... [emoji5]
How strange...
Sent from from my LG-D855
I picked up a D855 V10d (Telstra branded Australia) two days ago and noticed this yesterday myself.
I have Shure SE425 canals and they make the static noise when idle, very noticeable on these headphones. When music or audio is playing the static goes away. This is of course only when the charger is plugged in.
I tested it with the LG headphones that came with the phone and the noise is still there but softer, grabbed my Samsung headphones that came with my S4 and couldn't hear anything. I believe it's due to the resistance of the headphones.
Another test was to turn off the phone and charge it with the headphones plugged in, no static noise if I did this.
Going to exchange the phone today as it's unacceptable, I primarily use it at work to listen to music and often charge it at the same time.

Xiaomi Note 5 PROBLEM

(PROBLEM) When i plug in my earphones that i have used on s6 and s7 edge work perfect on one ear i hear hissing sound and on the other ear i hear actual music played. The earphones were working perfectly like a month before when i bought the phone i tried different headphones but still the same problem. And solutions?
I am kinda thinking about this.. i was actually listening the radio on this pjone and the thing is it was used for antenna.. could that break the headphone jack? Is it just a software bug?

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