Related
I'm so mad right now.
My camera app crashed even after several reboots forcing a Hard reset.
I lost all my data and the camera app still crashes.
I can't describe how mad I am.
I press the camera button and it shows for a sec. It then immediately returns to the home screen.
I'm gonna contact Microsoft first thing in the morning.
I might lose a job because of this.
The hard reset didn't fix anything. It still crashes .
Can someone link me the he fastest way to get to Microsoft to help me fix this stuff.
I'm seriously going insane. All me stuff is gone and since its impossible to take a backup I'll never get it back.
Die, Microsoft. Die.
You just made me lose heaps of things because of a camera flaw.
Thanks for letting us know:
1. What you were doing when it crashed.
2. What type of phone you have.
3. Whether or not you're using a 3rd party MicroSD card in the slot.
4. What actually happens when it crashes (phone freezes, app just closes, middle finger graphic comes up on the screen, what does it do?)
5. Were you on WiFI, EDGE, 3G, GPRS?
6. Are you sure the device isn't defective (And/or prematurely failing on you? In this case, the OS has nothing to do with it - can happen on any phone running any Smartphone OS)
7. Other trivial information that can cause us to come to better conclusions.
Instead, you plummel us with bad grammar, vulgarities, and a rant that will certainly accomplish nothing due to #s 1-5.
BTW, you should back up all important information on any device. Laptop, Tablet PC, Desktop PC, Smartphone, Thumb Drive, etc. It's not Microsoft's fault if you lose you fault due to data loss. Important information should be backed up and IIRC Windows Phone 7 is capable of keeping the Camera Roll Sync'd up with SkyDrive.
I give you 3/10, though.
Ciao!
You might try Windows Phone Support on twitter. They usually reply pretty fast during business hours.
http://twitter.com/#!/WinPhoneSupport
A side note, if you've got a job that depends on your ability to take pictures, you might not want to depend on a phone's camera and use a dedicated camera.
@Side Note: Still shouldn't matter. Anyone that takes (EDIT) photos for business use with their phone camera should have the SkyDrive Camera Roll Backup/Sync enabled and you can set your Photo Gallery to Private.
The OP's situation is completely avoidable.
badboy70 said:
I might lose a job because of this.
Click to expand...
Click to collapse
This is either a very bad troll or you're a complete moron. I can't decide.
Sent from my GT-I9000M
damn my camera app crashed too yesterday after i was changing some settings.
i turned off light and changed the measurement adjustment.
it crashed when i tried to focus the object. black screen, crash.
so happy a restart fixxed it, i better dont mess with the settings for some time...
Yeah, besides, Microsoft did not MAKE you do a hard reset of your device.
If you read the manual and understood what you were doing before you did it you would have known that a Hard Reset puts the phone back to its initial state.
You must have also disabled image syncing onto Zune which would have backed up your photos everytime you plugged it in or Wifi synched it. Could have also auto-uploaded the pics to Skydrive and had a lower resolution copy on there.
Can't blame Microsoft for this. Yes, the camera should not be broken, but most times a soft reset will fix any software issues.
Bah, sorry.
I was kinda drunk when I posted this.
I was at a party.
But to answer the questions:
1. What you were doing when it crashed.
Nothing. I tried to take a picture by holding the camera button whilit was still locked.
2. What type of phone you have.
HTC HD7
3. Whether or not you're using a 3rd party MicroSD card in the slot.
No, I did not modify my phone
4. What actually happens when it crashes (phone freezes, app just closes, middle finger graphic comes up on the screen, what does it do?)
It shows the zoom bar on the right, then immediately closes and shows the start screen.
5. Were you on WiFI, EDGE, 3G, GPRS?
Edge
6. Are you sure the device isn't defective (And/or prematurely failing on you? In this case, the OS has nothing to do with it - can happen on any phone running any Smartphone OS)
Nope, there's nothing wrong with it other than that.
7. Other trivial information that can cause us to come to better conclusions.
Not really, I never did anything special to it.
All I did that evening was texting, calling and updating my status on Facebook because the power blacked out, three times.
Ok, so after the third hard reset the camera works again.
But now all the pictures I take are rotated 90 degrees
I think there's definately something wrong with the camera app.
badboy70 said:
Ok, so after the third hard reset the camera works again.
But now all the pictures I take are rotated 90 degrees
I think there's definately something wrong with the camera app.
Click to expand...
Click to collapse
Sounds more like a HW problem to me (wouldn't be the first for a HD7) as it doesn't happen to everyone else.
Yeah, sounds like a bad HD7 to me too. My first HD7 was an awesome phone, if by awesome, the standard you use is how often it simulated Windows XP by crashing on me.
Returned it and got a new one and it's been smooth sailing so far.
Send that POS back and replace, blame HTC not MS and don't do your business while drunk otherwise it won't be the phone's fault you lost your job.
i don't know which is worse, being unable to identify the cause or blaming something else other than the cause
badboy70 said:
I'm so mad right now.
My camera app crashed even after several reboots forcing a Hard reset.
I lost all my data and the camera app still crashes.
I can't describe how mad I am.
I press the camera button and it shows for a sec. It then immediately returns to the home screen.
I'm gonna contact Microsoft first thing in the morning.
I might lose a job because of this.
The hard reset didn't fix anything. It still crashes .
Can someone link me the he fastest way to get to Microsoft to help me fix this stuff.
I'm seriously going insane. All me stuff is gone and since its impossible to take a backup I'll never get it back.
Die, Microsoft. Die.
You just made me lose heaps of things because of a camera flaw.
Click to expand...
Click to collapse
Honestly, I'm actually surprised somebody hasn't posted Die, Badboy70. Die. because of this post, XDA is maturing. Anyway, your Zune auto syncs your photos by default, I'm assuming if you do this for a living, you'd know not to turn this off. So, I'm going to go out on a limb here and say that you're FOS for saying you're losing a job because of this. I'm betting more on you being a 14 year old who's phone is malfunctioning due to a hardware problem and had to come rant about it instead of asking for help.
Jonno2343 said:
Yeah, besides, Microsoft did not MAKE you do a hard reset of your device.
If you read the manual and understood what you were doing before you did it you would have known that a Hard Reset puts the phone back to its initial state.
You must have also disabled image syncing onto Zune which would have backed up your photos everytime you plugged it in or Wifi synched it. Could have also auto-uploaded the pics to Skydrive and had a lower resolution copy on there.
Can't blame Microsoft for this. Yes, the camera should not be broken, but most times a soft reset will fix any software issues.
Click to expand...
Click to collapse
Just wanted to echo this.
badboy70 said:
Bah, sorry.
I was kinda drunk when I posted this.
I was at a party.
But to answer the questions:
1. What you were doing when it crashed.
Nothing. I tried to take a picture by holding the camera button whilit was still locked.
2. What type of phone you have.
HTC HD7
3. Whether or not you're using a 3rd party MicroSD card in the slot.
No, I did not modify my phone
4. What actually happens when it crashes (phone freezes, app just closes, middle finger graphic comes up on the screen, what does it do?)
It shows the zoom bar on the right, then immediately closes and shows the start screen.
5. Were you on WiFI, EDGE, 3G, GPRS?
Edge
6. Are you sure the device isn't defective (And/or prematurely failing on you? In this case, the OS has nothing to do with it - can happen on any phone running any Smartphone OS)
Nope, there's nothing wrong with it other than that.
7. Other trivial information that can cause us to come to better conclusions.
Not really, I never did anything special to it.
All I did that evening was texting, calling and updating my status on Facebook because the power blacked out, three times.
Click to expand...
Click to collapse
Your excuse of being drunk just validates the first part of my phone. You won't know your device is defective without a professional looking at the camera hardware. Just becase nothing else is messing up doesn't mean the camera isn't defective. Considering it worked, and then didn't, especially on factory settings leads me to believe this is hardware related, if it even exists at all. I would try to replace the device.
It's more likely to be a defective HD7 ...
Doesn't a hard reset delete all the data off your phone? So instead syncing it to your PC and extracting the photos you decided to delete. It may be MS fault that your Camera app crashed, but its your fault the data is missing. Why didn't you back your photos up on your computer or even to skydrive? Couldn't had been to important if your didn't.
I've finally reached a point where my gallery issues are driving me nuts. Google makes it seem like I'm the only person in the world with this issue to top it off. The issue I am experiencing is that pictures that I download from the internet go wherever they want in my gallery. For instance (its not every time, but too often), if I download a picture (that contains no exif data) from a website, instead of showing up in "all downloads", it goes into "camera shots" album. Then within camera shots, the actual pictures taken with the phone camera start way in the middle of the album, which is annoying if you have over 1000+ photos. There seems to be no way to order the pictures there by time/date that I have found.
Then comes the issue when I swipe over to timeline. Changing the order there makes no difference to the display of pictures. If I set it to month, the first picture might show Nov or it might show the current month of July. Change it to day, etc, same thing. A picture I've just taken or downloaded might be at the bottom of the timeline or in the middle despite the setting.
I don't want to believe that such things were overlooked during testing by HTC or either Tmo, but it seems like that. Could I indeed be alone in experiencing this, or is there something I am overlooking in the settings?
I was wondering if anyone else is experiencing this, if it's normal behavior and if there is a way to correct it.
When I get a phone call, I get the standard caller ID. When I take the call, it changes to the "add a note" card with the caller id image in the background. But when I hang up (from the phone) this card never goes away. If I'm in the office with the watch on the charger in my living room and take a call, I can go in there an hour or two later and that card is being displayed in full brightness in the charger. This is a bit fo a pain, especially if I'm sitting on the couch with the watch in the charger and take a call.
It seemed to me that when I first got the watch, this didn't happen; when I hung up the call, the display would go back to my watch face. I was hoping that once the Lollipop update came through (which seemed to take forever to come) it would go back to the original behavior but it hasn't.
Is anyone else experiencing this?
Is this by design? Is there anyway to either make it go away on call end or stop it from displaying at all?
Any insight would be greatly appreciated.
So nobody? I'm the only one in the world experiencing this?
Same here
I am also facing this issue and haven't found solution till date. At first I thought one if call recorder app is causing this , still no luck even after removing that app.
aXish said:
I am also facing this issue and haven't found solution till date. At first I thought one if call recorder app is causing this , still no luck even after removing that app.
Click to expand...
Click to collapse
My ultimate solution was to buy the Huawei watch. I never could determine the cause which survived every fw upgrade. Between that and the miserable battery life, it was the right decision. The Huawei is better in every way for me and two months into it, I still haven't run the battery out once.
Sent from my Lenovo TAB 2 A10-70F using Tapatalk
I am also experiencing this and wonder has anyone come up with a solution?
So my buddy still has his Galaxy S3 and yesterday things took a turn for the worst and now the display is destroyed. He says it just shows green but it still plays sounds and vibrates when he gets a call or any notifications. So he wants to get his pictures off of his phone but he said he hid a few of them by creating a new album, placing the pictures in the album, and pressing the hide button. Where would these pictures be stored at and is there anyway to make them viewable again? I don't have the phone with me right now and he can't give it to me because we live fairly far away so I just have to tell him what to do even though he is not very tech savvy.
zdiddy456 said:
So my buddy still has his Galaxy S3 and yesterday things took a turn for the worst and now the display is destroyed. He says it just shows green but it still plays sounds and vibrates when he gets a call or any notifications. So he wants to get his pictures off of his phone but he said he hid a few of them by creating a new album, placing the pictures in the album, and pressing the hide button. Where would these pictures be stored at and is there anyway to make them viewable again? I don't have the phone with me right now and he can't give it to me because we live fairly far away so I just have to tell him what to do even though he is not very tech savvy.
Click to expand...
Click to collapse
maybe this could help ,
http://forum.xda-developers.com/showthread.php?t=1994705
"all i can really do , is stay out of my own way and let the will of heaven be done"
zdiddy456 said:
So my buddy still has his Galaxy S3 and yesterday things took a turn for the worst and now the display is destroyed. He says it just shows green but it still plays sounds and vibrates when he gets a call or any notifications. So he wants to get his pictures off of his phone but he said he hid a few of them by creating a new album, placing the pictures in the album, and pressing the hide button. Where would these pictures be stored at and is there anyway to make them viewable again? I don't have the phone with me right now and he can't give it to me because we live fairly far away so I just have to tell him what to do even though he is not very tech savvy.
Click to expand...
Click to collapse
Plug it into a computer with USB, and hope he had it set to MTP or PTP and not fast charge because with a busted screen I can't think of any way to change that setting.
Open up a file explorer on the computer and start looking around for the pictures and copy them from the damaged phone to the computer when you find them. I don't know exactly where the pictures will be located, but if the phone was on Jellybean or above it is a pretty safe bet they'll be in a subfolder of /data/media/0. /data/media/0/DCIM is where all the funny cat pictures he took himself will be. /data/media/0/Pictures or /data/media/0/NameOfAppTheyCameFrom could be some other likely candidates for where those files got saved. Just poke around, unless he had a tremendous number of apps installed there should be all that many directories to look through.
I don't think the fact that he hid them with a gallery app will keep them from showing up in a PC file explorer. Hiding them with gallery probably just dropped a .nomedia file in the folder so media scanner skips them or something else along those lines that won't actually hide them from a file manager; unless he did something a little more stealthy/techie to keep them hidden.
mrrocketdog said:
maybe this could help ,
http://forum.xda-developers.com/showthread.php?t=1994705
"all i can really do , is stay out of my own way and let the will of heaven be done"
Click to expand...
Click to collapse
That wouldn't work, his phone is not rooted nor does it have USB debugging enabled.
It has been a month since I got the PD.
Some brief thoughts based upon my experience with the phone.
I was an Apple user since they launched the iPhone in 2007. Nothing to do with the perpetual Apple vs. Android debate, just iOS suited my purposes, that's all.
I was using the HTC 10/BB DTEK50/Priv for a while, as a second phone.
I got fairly used to the operating system and to be honest, they are all very similar. But carrying 2, sometimes 3 phones was becoming a right pain, so looked for a good dual sim phone that would run two What's app accounts simultaneously.
Enter the PD. Easily love at first sight. I said this was my "jumping off point".
Wasn't very easy to get hold of, where I live, so had to wait almost a month and PAID-A-LOT-!! LOL
What a truly beautiful phone. I have used every Apple phone ever made, every BB phone made, 2 Vertu's (UGHH), and hand on my heart can say, I still cannot stop looking at it.
I had a major issue after setting it up, which is discussed in another thread.
I had no home screen icons or apps visible, only a blank screen that allowed calls and messages to come through in the status bar, could enter settings, but that was it.
The eventual solution, after almost suffering a heart attack, was to load both sims in, and then ejecting the sim tray. The apps just popped up instantly. Very strange, indeed.
After that, everything has been super easy.
-Stellar Battery (and I am a heavy user)
-2 whatsapp accounts running - awesome.
-What a lovely screen!
-No complaints with the camera. I like it. Even the slightly synthetic "Leica" look in the Wide Aperture Mode.
-The Fingerprint sensor is absolutely instant.
-EMUI is easy and nice to navigate
-The ability to edit the quick launch(?) icons in the pull down menu is excellent.
Now the bits that are bugging me.
1) No firmware updates. The last one was, I believe, in December, and I still am on B138. This is something that Huawei needs to look into post haste. I have written to them 5 times, till today. No response whatsoever.
2) Notifications - this is the elephant in the room. They are random at best.
All the Settings - Unlimited data Access, Battery Optimizations, Battery Ignore Whitelists, Priority Notifications, etc. are all on, as is oft discussed, and checked, but whatsapp and emails sometimes still do not give me a notification, until I open the app. This IS an issue for me. I am missing time constrained messages all the time. If anyone has a fix or solution for this, I will be very grateful.
3) Keyboard, Sometimes, the keyboard will freeze if the screen sleeps whilst the keyboard is open in an app, and I reopen it.
I have to collapse the keyboard and bring it up again. Not a huge deal, but an annoyance, none the less. Maybe a GBoard thing?
4) Screen Auto Brightness - Takes an age to organize itself. In the dark, it will blind you, before thinking to itself, that it is, indeed, night, and the screen should be a wee bit less bright. The exact opposite in the day - Very dim and then will eventually get off its backside and decide to brighten up the screen. Very annoying.
5) How do I change the name of my phone. It's not the Bluetooth and Wifi name. My car still picks it up as Huawei LON-L29, as do apps like Photosync and whilst connecting to my Mac.
6) Photos. Now this may not be a PD Specific issue, but when I transferred my 22,000 images across, they all came as a big jumbled mess. No date-wise organization. So looking for specific images, is well, impossible.
7) Music - No equalizer settings in the stock music app. For my specific purposes, unusable, because in my car's bluetooth radio, the bass is overwhelming.
So, apart from these minor points (and 1 big one), I love the phone. I wonder how they could possibly improve it...Firmware, Huawei! Firmware!
For photos delete the cache. That'll sort the jumbled up mess.
For Music Player Google removed the EQ option a few months ago, I hate Play Music now. I use Captune. It has its shortcomings but its the best EQ.
Keyboard - I use Swift with no problems.
My worst issues are the crappy screen protector (GG3) and the lack up updates. I'll be selling it shortly.
I'm enjoying my phone,the only gripe I have with it is the UPDATES.
As for keyboards Try downloading Blackberry Keyboard or Google Keyboard.
Thank you for your suggestions, guys.
I tried clearing the cache, but no joy there. I tried an app called Quickpic, that is apparently supposed to deal with this. Didn't help either.
I was wondering, even if I had to reimport all my image and video files, is there any way they could be sorted by date taken?
This is turning out to be as big of an issue as the notification one, as I depend on images and videos, to send and discuss with my clients. And needless to say, I can't find anything. So am relegated to carrying an iPhone 6s+ just for my media, so I can send the required files via email or WhatsApp. Really, Not an ideal situation.
I will try the BB Keyboard.
Regarding the packaged screen protector, agreed, it is appalling. Before I buy the 2.5/3D tempered glass screen protector, has anyone had any experience with it?
Bonerp, Captune works for me, Thank you.
Have any of you'll worked around the notification bug?
For example, WhatsApp notifications sometimes do not wake the screen, but when a second or third WhatsApp message comes through, it may wake...Or not.
Seriously, if this is such a widely publicized bug, why is Huawei not looking into this?
ap10046 said:
Thank you for your suggestions, guys.
I tried clearing the cache, but no joy there. I tried an app called Quickpic, that is apparently supposed to deal with this. Didn't help either.
I was wondering, even if I had to reimport all my image and video files, is there any way they could be sorted by date taken?
This is turning out to be as big of an issue as the notification one, as I depend on images and videos, to send and discuss with my clients. And needless to say, I can't find anything. So am relegated to carrying an iPhone 6s+ just for my media, so I can send the required files via email or WhatsApp. Really, Not an ideal situation.
I will try the BB Keyboard.
Regarding the packaged screen protector, agreed, it is appalling. Before I buy the 2.5/3D tempered glass screen protector, has anyone had any experience with it?
Bonerp, Captune works for me, Thank you.
Have any of you'll worked around the notification bug?
For example, WhatsApp notifications sometimes do not wake the screen, but when a second or third WhatsApp message comes through, it may wake...Or not.
Seriously, if this is such a widely publicized bug, why is Huawei not looking into this?
Click to expand...
Click to collapse
I tried a curved tempered glass protector and it was awful so binned it. It had tape on the edges and just didn't look good and lost sensitivity.
Have you tried clearing cache at the boot screen or from settings/storage? Might help with the notification bug.
I've sent Huawei several things to fix and just had a 'thank you' response and nothing more. I'm not aware of a notification bug though. I definitely had one on the mate 9 until the first pre release fix was received, but not on this one.
Only other thing I can suggest re pics is delete data, or delete google account, delete cache then add your account again.
How do you guys work around the copy-paste thing?
I mean to having to bring out a paper and pen for copying an email address, phone number, passage from a message or an email is just unacceptable, when this is a widely utilized convenience on other platforms and, I believe, some Android UI's too?
I have tried a few apps that claim they can do this, but no joy.
Also, sharing contacts from the contacts app, only allows vcard, text message and attach to email, no What'sApp, Outlook or any app, for that matter. Can this option be changed somewhere?
quick question
I am looking to get the mate 9 pro; which is the same phone as the PD, just without the fancy branding..
Are any of you on Tmobile in the USA, and, do you get 4G/LTE?
The reseller I have been emailing with on Amazon says you do NOT get 4GLTE on Tmobile in the USA with this phone, but I have read that you do.
Thanks if you can help with this! :good::good: