Develop Bugs

Camera crashed. Lost everything.

I'm so mad right now.
My camera app crashed even after several reboots forcing a Hard reset.
I lost all my data and the camera app still crashes.
I can't describe how mad I am.
I press the camera button and it shows for a sec. It then immediately returns to the home screen.
I'm gonna contact Microsoft first thing in the morning.
I might lose a job because of this.
The hard reset didn't fix anything. It still crashes .
Can someone link me the he fastest way to get to Microsoft to help me fix this stuff.
I'm seriously going insane. All me stuff is gone and since its impossible to take a backup I'll never get it back.
Die, Microsoft. Die.
You just made me lose heaps of things because of a camera flaw.

Thanks for letting us know:
1. What you were doing when it crashed.
2. What type of phone you have.
3. Whether or not you're using a 3rd party MicroSD card in the slot.
4. What actually happens when it crashes (phone freezes, app just closes, middle finger graphic comes up on the screen, what does it do?)
5. Were you on WiFI, EDGE, 3G, GPRS?
6. Are you sure the device isn't defective (And/or prematurely failing on you? In this case, the OS has nothing to do with it - can happen on any phone running any Smartphone OS)
7. Other trivial information that can cause us to come to better conclusions.
Instead, you plummel us with bad grammar, vulgarities, and a rant that will certainly accomplish nothing due to #s 1-5.
BTW, you should back up all important information on any device. Laptop, Tablet PC, Desktop PC, Smartphone, Thumb Drive, etc. It's not Microsoft's fault if you lose you fault due to data loss. Important information should be backed up and IIRC Windows Phone 7 is capable of keeping the Camera Roll Sync'd up with SkyDrive.
I give you 3/10, though.
Ciao!

You might try Windows Phone Support on twitter. They usually reply pretty fast during business hours.
http://twitter.com/#!/WinPhoneSupport
A side note, if you've got a job that depends on your ability to take pictures, you might not want to depend on a phone's camera and use a dedicated camera.

@Side Note: Still shouldn't matter. Anyone that takes (EDIT) photos for business use with their phone camera should have the SkyDrive Camera Roll Backup/Sync enabled and you can set your Photo Gallery to Private.
The OP's situation is completely avoidable.

badboy70 said:
I might lose a job because of this.
Click to expand...
Click to collapse
This is either a very bad troll or you're a complete moron. I can't decide.
Sent from my GT-I9000M

damn my camera app crashed too yesterday after i was changing some settings.
i turned off light and changed the measurement adjustment.
it crashed when i tried to focus the object. black screen, crash.
so happy a restart fixxed it, i better dont mess with the settings for some time...

Yeah, besides, Microsoft did not MAKE you do a hard reset of your device.
If you read the manual and understood what you were doing before you did it you would have known that a Hard Reset puts the phone back to its initial state.
You must have also disabled image syncing onto Zune which would have backed up your photos everytime you plugged it in or Wifi synched it. Could have also auto-uploaded the pics to Skydrive and had a lower resolution copy on there.
Can't blame Microsoft for this. Yes, the camera should not be broken, but most times a soft reset will fix any software issues.

Bah, sorry.
I was kinda drunk when I posted this.
I was at a party.
But to answer the questions:
1. What you were doing when it crashed.
Nothing. I tried to take a picture by holding the camera button whilit was still locked.
2. What type of phone you have.
HTC HD7
3. Whether or not you're using a 3rd party MicroSD card in the slot.
No, I did not modify my phone
4. What actually happens when it crashes (phone freezes, app just closes, middle finger graphic comes up on the screen, what does it do?)
It shows the zoom bar on the right, then immediately closes and shows the start screen.
5. Were you on WiFI, EDGE, 3G, GPRS?
Edge
6. Are you sure the device isn't defective (And/or prematurely failing on you? In this case, the OS has nothing to do with it - can happen on any phone running any Smartphone OS)
Nope, there's nothing wrong with it other than that.
7. Other trivial information that can cause us to come to better conclusions.
Not really, I never did anything special to it.
All I did that evening was texting, calling and updating my status on Facebook because the power blacked out, three times.

Ok, so after the third hard reset the camera works again.
But now all the pictures I take are rotated 90 degrees
I think there's definately something wrong with the camera app.

badboy70 said:
Ok, so after the third hard reset the camera works again.
But now all the pictures I take are rotated 90 degrees
I think there's definately something wrong with the camera app.
Click to expand...
Click to collapse
Sounds more like a HW problem to me (wouldn't be the first for a HD7) as it doesn't happen to everyone else.

Yeah, sounds like a bad HD7 to me too. My first HD7 was an awesome phone, if by awesome, the standard you use is how often it simulated Windows XP by crashing on me.
Returned it and got a new one and it's been smooth sailing so far.
Send that POS back and replace, blame HTC not MS and don't do your business while drunk otherwise it won't be the phone's fault you lost your job.

i don't know which is worse, being unable to identify the cause or blaming something else other than the cause

badboy70 said:
I'm so mad right now.
My camera app crashed even after several reboots forcing a Hard reset.
I lost all my data and the camera app still crashes.
I can't describe how mad I am.
I press the camera button and it shows for a sec. It then immediately returns to the home screen.
I'm gonna contact Microsoft first thing in the morning.
I might lose a job because of this.
The hard reset didn't fix anything. It still crashes .
Can someone link me the he fastest way to get to Microsoft to help me fix this stuff.
I'm seriously going insane. All me stuff is gone and since its impossible to take a backup I'll never get it back.
Die, Microsoft. Die.
You just made me lose heaps of things because of a camera flaw.
Click to expand...
Click to collapse
Honestly, I'm actually surprised somebody hasn't posted Die, Badboy70. Die. because of this post, XDA is maturing. Anyway, your Zune auto syncs your photos by default, I'm assuming if you do this for a living, you'd know not to turn this off. So, I'm going to go out on a limb here and say that you're FOS for saying you're losing a job because of this. I'm betting more on you being a 14 year old who's phone is malfunctioning due to a hardware problem and had to come rant about it instead of asking for help.
Jonno2343 said:
Yeah, besides, Microsoft did not MAKE you do a hard reset of your device.
If you read the manual and understood what you were doing before you did it you would have known that a Hard Reset puts the phone back to its initial state.
You must have also disabled image syncing onto Zune which would have backed up your photos everytime you plugged it in or Wifi synched it. Could have also auto-uploaded the pics to Skydrive and had a lower resolution copy on there.
Can't blame Microsoft for this. Yes, the camera should not be broken, but most times a soft reset will fix any software issues.
Click to expand...
Click to collapse
Just wanted to echo this.
badboy70 said:
Bah, sorry.
I was kinda drunk when I posted this.
I was at a party.
But to answer the questions:
1. What you were doing when it crashed.
Nothing. I tried to take a picture by holding the camera button whilit was still locked.
2. What type of phone you have.
HTC HD7
3. Whether or not you're using a 3rd party MicroSD card in the slot.
No, I did not modify my phone
4. What actually happens when it crashes (phone freezes, app just closes, middle finger graphic comes up on the screen, what does it do?)
It shows the zoom bar on the right, then immediately closes and shows the start screen.
5. Were you on WiFI, EDGE, 3G, GPRS?
Edge
6. Are you sure the device isn't defective (And/or prematurely failing on you? In this case, the OS has nothing to do with it - can happen on any phone running any Smartphone OS)
Nope, there's nothing wrong with it other than that.
7. Other trivial information that can cause us to come to better conclusions.
Not really, I never did anything special to it.
All I did that evening was texting, calling and updating my status on Facebook because the power blacked out, three times.
Click to expand...
Click to collapse
Your excuse of being drunk just validates the first part of my phone. You won't know your device is defective without a professional looking at the camera hardware. Just becase nothing else is messing up doesn't mean the camera isn't defective. Considering it worked, and then didn't, especially on factory settings leads me to believe this is hardware related, if it even exists at all. I would try to replace the device.

It's more likely to be a defective HD7 ...

Doesn't a hard reset delete all the data off your phone? So instead syncing it to your PC and extracting the photos you decided to delete. It may be MS fault that your Camera app crashed, but its your fault the data is missing. Why didn't you back your photos up on your computer or even to skydrive? Couldn't had been to important if your didn't.

Can you increasing boot animation play time?

I know you are probably wondering why would someone want to increase the amount of time it takes to boot up their Epic. This is not the case, I simply want to increase the amount of time given before the lock screen appears for the boot animation to continue playing. When my phone stops playing the boot animation and goes to the lock screen it is still not completely up and running. So I'd rather watch the boot screen animation continue to run rather then go to the lock screen where when I unlock it still shows widgets loading and such.
Thanks for help.
Sent from Epic running ViperRom.

Even if it wad possible the phone doesn't start doing the media scan until the screen comes on. I know its slow but if u have a lot of stuff on your sd card that doesn't need scanned at first put a .nomedia in the folder and it will scan faster.
Sent From My Evo Killer!

musclehead84 said:
Even if it wad possible the phone doesn't start doing the media scan until the screen comes on. I know its slow but if u have a lot of stuff on your sd card that doesn't need scanned at first put a .nomedia in the folder and it will scan faster.
Sent From My Evo Killer!
Click to expand...
Click to collapse
and the .nomedia file is just a text file with that name correct?

It's just a file named .nomedia with anything you don't want scanned inside of it.

Tried the .nomedia, did not seem to make any noticable difference. Did find a nice app on the Market called StudioKUMA .nomedia Manager which easily adds .nomedia files to any folder you want. Even went to excess and tagged everything on my sdcard with .nomedia, then had fun undoing that and resetting my ringtones and notification tones.
Now I'm just gonna try going with a new ROM since I'm ready for something new so I'll just clear and start fresh again.

Sluggish performance, battery life and really poor browser?

So Ive had this HTC One X for like a week now (btw is it common that the back is already scratched when you unpack it?)
And it has some issues, overall its a good phone but... yeah:
1 - Im having some issues when sometimes entering Music and wish to play a song, the entire phone stops responding basicly, unless you keep pressing the "back" "home" "recent apps" buttons at the bottom fo the phone, sometimes you get into one of those, and can shut off the app Music, however if you go back into Music, itll show ups as a black screen with an odd bar at the bottom which you cant interact with.
The only solution to this is to turn off the phone and turn it back on, and then Music works again.
The very same thing occurs with the internal movie player or in my case MX Player, at random itll stop working, thus a reboot is in order.
And yes shutting off all apps using the app manager or whatever doesnt really fix anything.
Is the SD card so highly fragmented or something that the phone is having trouble finding the files or something? Or is the SD card not suitable for any larger files? What is the speeds on the SD card?
2 - The internet browser, why does it constantly readjust? When I zoom in I want to zoom in and have no stupid readjusting occuring where the font changes and what youre looking at having blank white squares that reload. I had none of these issues with my SGS (i9000GT)
I downloaded the Chrome Browser and it has the same issues, is there no way to fix all this? I dont want it to reload the pages like it does, or atleast not the font OR moving the "view" back to the left side of the browser (if zoomed in)
Heres an example: /watch?v=SEFWshNQ3ac
Oh yeah it also has to reload the tabs, didnt have to on my previous phone.
3 - Battery Life, I was playing some Zelda (starting fully recharged) using a GBA emulator found in the market, 1 hour later Im at 11% battery life!
Same thing goes for when I watch a video, if I were to put a movie on the phone (in a smaller res than 720p!) I could watch for maybe 40min to an hour and the battery life has dropped substantially, like 20-30% left. This is horrible.
One day, I woke up, plugged the phone out of the recharger, fully charged, went out to town, like 8 hours later battery is at 50% with minimal to no activity.
In comparison I could play a bunch of games, watch videos and what not on my SGS and still have way more battery life after even longer sessions. I could finish "Yes Man" in 720p with ease and still have more than enough juice to run another session of "Yes Man"
How do you get this "Battery Fix" which Ive read about on the HTC Blog? There seems to be no info about it.

There shouldn’t be any scratches on the phone if its new, are you sure its brand new and not a used/refurbished one ? If it is used or refurbished then the previous owner may have installed an unstable custom ROM. Can you see an app names Super SU or SU or Super User in the app drawer ? Also What do you see under Settings > About > Software Information ?

As for the first problem , maybe the HOX you received is defected . Just maybe .
Second problem , you can go to the settings to change it ... >.>
Third problem , here try this link out [How to] Brilliant Battery Life 100% working! This might most probably help you out .

I think you just have a bad device. That isn't how my HOX behaves and if I was you I'd take the phone to either be repaired or replaced.

chaun1308 said:
As for the first problem , maybe the HOX you received is defected . Just maybe .
Second problem , you can go to the settings to change it ... >.>
Third problem , here try this link out [How to] Brilliant Battery Life 100% working! This might most probably help you out .
Click to expand...
Click to collapse
Since my phone is Stock Im not gonna Root it(nor is there any tutorial that Ive found on how to Root the HTC One X) incase the phone would brick it self and I were to turn it in then I wouldnt have any warranty as they would discover it.
1. Maybe, but it seems the SD card is overall ****.
2. Which one?

Which browser are you using ? Stock ?

chaun1308 said:
Which browser are you using ? Stock ?
Click to expand...
Click to collapse
Said it in the OP.
Stock and Chrome browser. They both have these blank squares when zooming in / out

Brand new out of the box.......scratches????? bad performance?????? Do you work for Samsung, Apple or Nokia????

did you try hard reset it?

maxilick said:
Brand new out of the box.......scratches????? bad performance?????? Do you work for Samsung, Apple or Nokia????
Click to expand...
Click to collapse
Yes I work for all three... you forgot Sony Ericsson btw!
Yes it had scratches on the back, the lower back.
Anyway battery is just ****ing **** on this phone, the phone gets REALLY warm around the camera aswell when you for instance watch a video or play a GBA game.

dude you got ripped off sorry

The heat is normal. I do strongly advice you to follow the advice about the first or second post(the one about which software your using). If you can tell us, maybe we can try and see if it's not a used one.
Also when you got it you mentioned that it had scratches on the back, but what about the front sticker. Did you have one on, even?
I have not heard of a scratched phone that is brand new.

XiDiO said:
So Ive had this HTC One X for like a week now (btw is it common that the back is already scratched when you unpack it?)
And it has some issues, overall its a good phone but... yeah:
1 - Im having some issues when sometimes entering Music and wish to play a song, the entire phone stops responding basicly, unless you keep pressing the "back" "home" "recent apps" buttons at the bottom fo the phone, sometimes you get into one of those, and can shut off the app Music, however if you go back into Music, itll show ups as a black screen with an odd bar at the bottom which you cant interact with.
The only solution to this is to turn off the phone and turn it back on, and then Music works again.
The very same thing occurs with the internal movie player or in my case MX Player, at random itll stop working, thus a reboot is in order.
And yes shutting off all apps using the app manager or whatever doesnt really fix anything.
Is the SD card so highly fragmented or something that the phone is having trouble finding the files or something? Or is the SD card not suitable for any larger files? What is the speeds on the SD card?
2 - The internet browser, why does it constantly readjust? When I zoom in I want to zoom in and have no stupid readjusting occuring where the font changes and what youre looking at having blank white squares that reload. I had none of these issues with my SGS (i9000GT)
I downloaded the Chrome Browser and it has the same issues, is there no way to fix all this? I dont want it to reload the pages like it does, or atleast not the font OR moving the "view" back to the left side of the browser (if zoomed in)
Heres an example: /watch?v=SEFWshNQ3ac
Oh yeah it also has to reload the tabs, didnt have to on my previous phone.
3 - Battery Life, I was playing some Zelda (starting fully recharged) using a GBA emulator found in the market, 1 hour later Im at 11% battery life!
Same thing goes for when I watch a video, if I were to put a movie on the phone (in a smaller res than 720p!) I could watch for maybe 40min to an hour and the battery life has dropped substantially, like 20-30% left. This is horrible.
One day, I woke up, plugged the phone out of the recharger, fully charged, went out to town, like 8 hours later battery is at 50% with minimal to no activity.
In comparison I could play a bunch of games, watch videos and what not on my SGS and still have way more battery life after even longer sessions. I could finish "Yes Man" in 720p with ease and still have more than enough juice to run another session of "Yes Man"
How do you get this "Battery Fix" which Ive read about on the HTC Blog? There seems to be no info about it.
Click to expand...
Click to collapse
Some battery benchmark charts can be found here:
http://www.anandtech.com/show/6022/samsung-galaxy-s-iii-review-att-and-tmobile-usa-variants/3
--------
On auto brightness (default)
I can stream 720p video over WiFi for 5+ hours
I can stream 320kbps audio over Data for 9+ hours
I can sleep for 6hrs with WiFi on, and it remains at 100% upon waking
I can play the latest high-end 3d games for 2 1/2 hours
So, if you ain't getting similar results - either something is draining it, or you have a seriously damaged phone. (I guess the first)
Sent from my Nexus 7 using Tapatalk 2

timlambo said:
The heat is normal. I do strongly advice you to follow the advice about the first or second post(the one about which software your using). If you can tell us, maybe we can try and see if it's not a used one.
Also when you got it you mentioned that it had scratches on the back, but what about the front sticker. Did you have one on, even?
I have not heard of a scratched phone that is brand new.
Click to expand...
Click to collapse
Yes the plastic film was on. Its not hard to put one back on either so yeah.

Upload Multiple Pictures

This is something about the G4 that I battle with CONSTANTLY. Whenever I upload a picture to Photobucket, Facebook, etc, whether I'm uploading directly from the phone or plugged in via USB, it will NEVER let me do more than one picture at once. Loading up 20+ pictures one at a time is time consuming and horribly inconvenient. Is anyone else's phone doing this and how do you get around it if there's a setting I can adjust?

No one else with this problem?

No one else with this issue?

I'd call this as service or app dependent and not an issue of the phone, do you? Most apps don't have the ability to upload more than one picture. Did you try to mark multiple images at once and upload them via the share-button? Could be the problemsolver for you.

Actually that's exactly it! I've had a Samsung and there you could just tap on multiple images when long pressing on one to share them. With an LG G4 you have to FIRST click on the share button in the upper right and THEN mark all the images you want to share. Pretty easy imho

LG K10 settings issue running android 6.0.1

My LG K10 every once in a while will start making intermittent sounds similar to the old "Pong" game. There are no text messages or window or alerts that pop up when this happens, it seems to happen randomly and sometimes the sounds come through in rapid fire succession if I am driving around town. It tends to wear down my battery faster whenever this occurs. I check to see if any functions are active by hitting the square at the lower right corner of the screen and nothing shows as running.
Also when this happens a volume setting bar shows up as a pop up at the top of the screen, if I try to mute it, it does not allow me to. If I move the slider bar all the way to the left to kill the volume, the next pong sound moves the bar over to full volume. When this occurs I have zero control of the audio output volume of my phone.
This is extremely annoying and I am about to smash this phone into a thousand pieces. Questions, is this the result of a virus? Or is this the result of someone else taking control of my phone? Is this some kind of "feature" of which I am supposed to be thankful? Is there any way on this planet to put an end to this hyper annoying BS?
This is my first Android phone, I was an iPhone user previously. I am seriously considering getting rid of this and going back to iPhone. Please help.

feadshipman said:
My LG K10 every once in a while will start making intermittent sounds similar to the old "Pong" game. There are no text messages or window or alerts that pop up when this happens, it seems to happen randomly and sometimes the sounds come through in rapid fire succession if I am driving around town. It tends to wear down my battery faster whenever this occurs. I check to see if any functions are active by hitting the square at the lower right corner of the screen and nothing shows as running.
Also when this happens a volume setting bar shows up as a pop up at the top of the screen, if I try to mute it, it does not allow me to. If I move the slider bar all the way to the left to kill the volume, the next pong sound moves the bar over to full volume. When this occurs I have zero control of the audio output volume of my phone.
This is extremely annoying and I am about to smash this phone into a thousand pieces. Questions, is this the result of a virus? Or is this the result of someone else taking control of my phone? Is this some kind of "feature" of which I am supposed to be thankful? Is there any way on this planet to put an end to this hyper annoying BS?
This is my first Android phone, I was an iPhone user previously. I am seriously considering getting rid of this and going back to iPhone. Please help.
Click to expand...
Click to collapse
Go to settings > general > apps and check if there are only apps that you installed.
Go to settings > general > security > phone administrators and check device administrators.
Also did you try to reset factory settings?

Krystiannnnnn said:
Go to settings > general > apps and check if there are only apps that you installed.
Go to settings > general > security > phone administrators and check device administrators.
Also did you try to reset factory settings?
Click to expand...
Click to collapse
Yes tried admin, there are no admins other than Android Device Manager.
I have not added any apps since I bought the phone.

To me it sounds like half functional malware. Did you bought new phone from shop, or used one from someone else? However the best way of solving would be to flash stock firmware, you have tutorial for that on this forum.

Professor Woland said:
To me it sounds like half functional malware. Did you bought new phone from shop, or used one from someone else? However the best way of solving would be to flash stock firmware, you have tutorial for that on this forum.
Click to expand...
Click to collapse
I bought the phone from the T-Mobile store as a brand new phone and have not installed any apps. I assume that flashing the FW means I'll have to backup all my contacts, correct?
And thank you all for your answers I appreciate it.

feadshipman said:
I bought the phone from the T-Mobile store as a brand new phone and have not installed any apps. I assume that flashing the FW means I'll have to backup all my contacts, correct?
And thank you all for your answers I appreciate it.
Click to expand...
Click to collapse
Well you can backup them just in case. But they should be synced with Google so they will appear on phone once you login with Gmail account.

Professor Woland said:
Well you can backup them just in case. But they should be synced with Google so they will appear on phone once you login with Gmail account.
Click to expand...
Click to collapse
Assuming I have a gmail account which I don't. So backup it is. Can I do it by attaching it to one of my computers via USB, backup that is. Thanks.

feadshipman said:
Assuming I have a gmail account which I don't. So backup it is. Can I do it by attaching it to one of my computers via USB, backup that is. Thanks.
Click to expand...
Click to collapse
Yes you can, but first you will have to make backup file on phone, or you can backup contact with some LG PC software. Also you can backup to Dropbox/mega/drive via share option from contacts. Let me know did you solved problem via flashing stock firmware.