I've finally reached a point where my gallery issues are driving me nuts. Google makes it seem like I'm the only person in the world with this issue to top it off. The issue I am experiencing is that pictures that I download from the internet go wherever they want in my gallery. For instance (its not every time, but too often), if I download a picture (that contains no exif data) from a website, instead of showing up in "all downloads", it goes into "camera shots" album. Then within camera shots, the actual pictures taken with the phone camera start way in the middle of the album, which is annoying if you have over 1000+ photos. There seems to be no way to order the pictures there by time/date that I have found.
Then comes the issue when I swipe over to timeline. Changing the order there makes no difference to the display of pictures. If I set it to month, the first picture might show Nov or it might show the current month of July. Change it to day, etc, same thing. A picture I've just taken or downloaded might be at the bottom of the timeline or in the middle despite the setting.
I don't want to believe that such things were overlooked during testing by HTC or either Tmo, but it seems like that. Could I indeed be alone in experiencing this, or is there something I am overlooking in the settings?
Related
I've noticed this week that I've got a line showing on all my new pictures. I've attached an example.
I remember my phone had fallen on thick carpet a few weeks ago and it may be linked to that fall.
So I'm wondering if the lens is broken.
What is weird is that when I do the focus for my picture the image is perfect, no line at all. And when the picture is taken this line appears. Are the image showed while you prepare the picture and the picture taken by 2 different lenses?
I've wiped the glass that's in front of the lens and checked whether I saw some kind of breakage but I don't see any (which doesn't mean it's not broken).
I've also tried taking a picture with another application and it also shows that line.
Do you think my lens is broken? And why does the line appear only once the picture has been taken?
Thanks
It could be that a line of the CCD is not functioning correctly, you might not be able to see it when focusing your phone because the image is higher resolution than the screen itself. I'm by no means an expert though, so I could easily be wrong.
Does the line always appear in the same place? It could be a CCD issue like mentioned above. Also, look through your gallery and see what date the line started, and try to correlate it to a specific event (you mentioned the fall). Something else you can try, though I don't know if it will help much, but backup your SD card to your computer and reformat it. It could be an issue with saving. Does the line appear when you look at it through Gallery or only when you blow it up on the PC? Or do you see the line in Gallery when you zoom in on the pic?
Do you have a video recorder on your phone? If you do, record a clip and see if the line appears. Try to view it on the phone and the computer
Other than that, I don't know of anything else other than a warranty replacement. Looking at the line I'm leaning more towards hardware damage, but I can be incorrect.
Thanks guys!
IVI4V3R1CK said:
Does the line always appear in the same place? It could be a CCD issue like mentioned above. Also, look through your gallery and see what date the line started, and try to correlate it to a specific event (you mentioned the fall). Something else you can try, though I don't know if it will help much, but backup your SD card to your computer and reformat it. It could be an issue with saving. Does the line appear when you look at it through Gallery or only when you blow it up on the PC? Or do you see the line in Gallery when you zoom in on the pic?
Do you have a video recorder on your phone? If you do, record a clip and see if the line appears. Try to view it on the phone and the computer
Other than that, I don't know of anything else other than a warranty replacement. Looking at the line I'm leaning more towards hardware damage, but I can be incorrect.
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Yes the line always appear at the same place. I had already checked the date the line first appeared. The problem is I don't take pictures very often so I just know it appeared between mid-January and last week and that in between my phone fell on the carpet
I can see the line both in the Gallery (with or without zooming) and on the PC.
Interesting: I have recorded a video as you suggested and I can see no line. What's the difference between the way the camera and the video recorder work?
I will try formatting the SD card in a few days if I don't find any solution but like you I have the feeling this is a problem with hardware.
Definitely a dead row of pixels in the CCD. This ought to be a warranty issue, if your phone is still new enough.
It may not show up in videos, or in downscaled photos (i.e. if you set your camera to smaller resolutions) because of the way the image is processed, combining information from multiple rows of pixels essentially 'blurring out' the bad information. I presume you will only notice this when recording the highest camera resolution.
Sorry for the bad news. I think there is no cure except replacement.
5thave174 said:
Definitely a dead row of pixels in the CCD. This ought to be a warranty issue, if your phone is still new enough.
It may not show up in videos, or in downscaled photos (i.e. if you set your camera to smaller resolutions) because of the way the image is processed, combining information from multiple rows of pixels essentially 'blurring out' the bad information. I presume you will only notice this when recording the highest camera resolution.
Sorry for the bad news. I think there is no cure except replacement.
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BUt if there was a dead row of Pixed, then wouldnt it appear while focusing or constantly when the phone is running a game or something?
Diamond_dawg said:
BUt if there was a dead row of Pixed, then wouldnt it appear while focusing or constantly when the phone is running a game or something?
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Negative. The CCD would only be used for the digital imaging, not for the display of the actual phone. Which is why it only affects captured images. A way to test it, download "ShootMe" from the market and take a screen shot. No lines.
missparker76 said:
Interesting: I have recorded a video as you suggested and I can see no line. What's the difference between the way the camera and the video recorder work?
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The line is probably still there, but because of the recording quality it may not be rendering in the captured video. I'm sure if you recorded 720p you may be able to see a faint detection of the line, since it doesn't look too major in the still shots.
5thave174 said:
Sorry for the bad news. I think there is no cure except replacement.
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I'm leaning with this guy. Just forget to mention the whole "oops I dropped it" mess. And make sure that you keep it stock (I know your signature says that you're running stock, but how often do we update signatures anymore). Other than that it should be covered under warranty replacement, seeing how it hasn't been out for over a year yet (wasn't the DZ released like 1 Nov 2010?).
Thanks everyone!
I've justed tested video recording in 720p and I don't see the line.
I'm not rooted yet as I'm with 1.72 version and I would have to downgrade etc. so it won't be any problem to bring my phone back But this means I can't install Shootme and make the test either.
I am going to contact HTC to see how I can have my phone repaired or replaced. Hope there's a way to fix the problem easily and rapidly as I can't imagine having to go back to my HD2 for several weeks
missparker76 said:
Thanks everyone!
I've justed tested video recording in 720p and I don't see the line.
I'm not rooted yet as I'm with 1.72 version and I would have to downgrade etc. so it won't be any problem to bring my phone back But this means I can't install Shootme and make the test either.
I am going to contact HTC to see how I can have my phone repaired or replaced. Hope there's a way to fix the problem easily and rapidly as I can't imagine having to go back to my HD2 for several weeks
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Did you try a hard reset?
No, I haven't tried. I'm pretty sure it wouldn't fix the issue and as I wouldn't have the time for restoring everything (I can't use Titanium Backup) I prefer not doing a factory reset.
I've asked HTC how I can have my phone repaired: I would have to send my phone to a repair center which isn't a solution that fits me.
They also suggested to try starting in safe mode. I've followed their instructions (Check that the phone is turned off. Then turn it on. When you see the HTC logo press Volume Down button until phone vibrates.). But all I have is the bootloader and it doesn't propose safe mode
I've googled and searched on the forum to find a way to launch that safe mode but haven't found the solution for the moment ...
Here is the comparison:
imgur com/a/j3XtB (sorry for lack of link, I don't have the post count for it)
Using Nova launcher. I have this high quality image that I made in sketchbook. For some reason, I set the wallpaper, and it looks fine. Then after an unknown amount of time passes (a few hours) it turns to **** quality. I tried setting it through Nova launcher, Quickpic, Samsung Gallery, and I even tried relocating the image to see if the directory location was messed up. Nothing makes a difference. It still happens.
Any ideas? I'm driving myself insane trying to figure it out. No one seems to have this issue. Other common wallpaper issues are due to cropping issues, but this is straight up quality loss after a given amount of time.
UPDATE: I figured out the problem. I had Tasker active with a task that changed my wallpaper when I have an unread SMS. I never included an exit task, so I guess once the task got flipped off, the wallpaper revert resulted in a loss in quality due to the lack of an exit task. Once I added in the exit task, all is well and good.
Anyone else ever have this problem before?
So, this one I put in General section on purpose, rather than the Troubleshooting and Q&A section, cause main purpose is to disguise about the bugs and things that are simply wrong.... Mainly probably Android issues rather than HTC, but their team has big impact on those...
I'm gonna start by the fact that I got the M8 just a couple days ago, and it's an upgrade from my previous M7 (Stock 4.3, TWRP Unlocked & rooted).
The first thing that I did after turning it on was, Wifi -> Software updates -> and got 3 OTAs in a row, to get me to 5.0.1... After that, I started to "migrate" the phone; Loging in G-acc, downloading apps from PlayStore.. and bump, here's the issue number 1:
- PlayStore keeps saying "Connection lost. Retry" or giving an error 923 on downloading apps, like every few minutes or so. This only happens when using 3G or 4G connection. Writing reviews is impossible, cause at the time I actually write something, and press Apply, the message is lost, and "Try again" notification appears instead... Never happened before on M7, so I checked with my carrier and we've done all the testing - It's for sure something with the phone, not the signal. carrier or tower-switching....
Next thing was, youtube has the same issues: Every few minutes (even less), a "Retry" button appears, and has to be pressed 2 or 3 times to load search results, videos, etc... Never breaks the connection during video play though. But, still, playing playlist is impossible, due to error being in between every video change...
Issue number 3: Gallery keeps getting everything that's on the phone. This includes Messenger (Facebook) app's emoticons, which are shown one-by-one in it's own albums, resulting in having over hundred albums in a gallery, - I know this can be hidden, but hiding over 100 folders is not that easy either...). I checked data on my M7 - same folders, same files of messenger, but Gallery never showed them at all.
It also shows all of the pictures I've ever shared with a particular person, since Messenger downloads those pictures in a folder... What have they done with the Gallery app?!? Is there anyway to downgrade to some older version...?
Issue number 4: Cloud gallery notification pops-up every single time the Gallery is opened. Even though I hit "No thanks" button, the next time the app is opened, notification saying "Gallery just got better with cloud service" pops-up. Any way of disabling this notification?!??? I guess that mentioning the uselessness of Zoe app due to not having Save button is irrelevant, right...? This Cloud things seems to mess up the heads of the HTC Dev team, ha?
Issue number 5: Power saver notification can't be hidden from the Lock screen; My life with M7 was 90% of the time with "Power saver" option turned on (All except for the data cut-off option selected). I always had the notification in the upper bar of the screen, but never on the Lock screen itself, in the middle of the screen. Now, on M8 this is visible. Along with the big "X" symbol that turns it off. I swear I've gone through all of the settings, but nowhere found any option to hide it.
Issue number 6: Google drive downloads low-res videos instead of originals! So, I keep a lot of my FullHD ([email protected]) of the GoPro on my Drive. Now, when I wanted to see those videos on my phone, I hit the Download button, and look what I got: 720p (1280x720) videos @ 25fps. Converted MP4 files. Without any notification, any option set, nothing... And I've downloaded the same files on M7 non-converted, so that I could edit them and upload them on social networks etc... Why is this the case, and why is this behaviour nowhere even documented? At least I haven't found it...?
Resolved issues:
- SD Card write error; It's a pain in the ass what they did. More than that, its the pain in the ass that in 5.0.1. where this was repaired (via Documents app approval), the app crashed when selecting SD card -> due to the card not having any name set (after format). It would be nice if this was documented somewhere too...
- Whole device freezes for around 10 secs whenever message is sent in Facebook Messenger app: This is resolved by turning off "In-App sounds" option in the app's settings. Still have no idea why this would happen, and why only on M8, (Nexus 5 and 6 don't have these issues running same system and app version...), so can't say who to blame, but at least it can be bypassed...
Facts (rather than issues): About M8 itself... Well, the camera is far from what they promised, and the battery is nowhere near the capacity they claim it to be. While the screen is pretty much the same as it was on the M7, I'm really starting to wonder what is the big change in the model at all (apart from louder speakers, very dumb headphones jack reposition, and gladly SD card support back in game...).
Now for the worst of it all: The playstore review content; HTC Development team seems to simply delete all reviews that are not saying what they'd like to hear. Either 1 star, 2 star, and comments that points to some issues - the review gets deleted within couple hours. I've been mentioning bugs on 3 apps, like 4 times so far, and all my reviews were gone... While they are kept on many other apps. I mean, is this the way to treat customers?!?
What are your thoughts? What are the bugs you found and I haven't yet...? I really want to know as much as I can, because I'm starting to regret for my choice....
This is something about the G4 that I battle with CONSTANTLY. Whenever I upload a picture to Photobucket, Facebook, etc, whether I'm uploading directly from the phone or plugged in via USB, it will NEVER let me do more than one picture at once. Loading up 20+ pictures one at a time is time consuming and horribly inconvenient. Is anyone else's phone doing this and how do you get around it if there's a setting I can adjust?
No one else with this problem?
No one else with this issue?
I'd call this as service or app dependent and not an issue of the phone, do you? Most apps don't have the ability to upload more than one picture. Did you try to mark multiple images at once and upload them via the share-button? Could be the problemsolver for you.
Actually that's exactly it! I've had a Samsung and there you could just tap on multiple images when long pressing on one to share them. With an LG G4 you have to FIRST click on the share button in the upper right and THEN mark all the images you want to share. Pretty easy imho
Hello,
I am relatively new in the Samsung world. Currently, I own a S20U 5G phone, with latest Android (G988BXXU6DUB5)
I have several questions, just put them in a list not to create a lot of threads. I would be really grateful if you could share advice/your experience.
I've noticed some clicking sound when I exit my Camera app and also when I open Settings for this app inside of it. Is it ok? I bet it is somehow related to the lens.
I've also read some articles regarding the autofocus issues. Are those solved? For me it seems to work decently fine, but I am not sure what are the best settings, should I keep tracking autofocus turned of or on.
Also, I've noticed that if I do some AF test with bringing hand relatively close (20cm), and on the background there are some objects contrasting with the background, some grey squares are popping around them and focus seems to be jumping to them randomly. Did anyone notice the same thing? What are those grey squares?
The battery. My SoT is around 4.5-6hrs, on LTE mostly with some calls, a lot of FB and messenger. I've noticed that the battery likes to drop quickly from 100%. Like if after I start using it on 100%, it could drop to 97% during 10-15 minutes of active usage. Then it is going slower, in a normal pace. Is you experience similar?
Thanks in advance for sharing your experiences.
Sorry if questions seem newbie ones, I just need some advice.
1. Yes it's just the camera sensors locking AF
2. AF was vastly improved with updates, there seems to be no issue with it now
3. Grey squares are usually the camera AI trying to find faces to focus on, so anything that might look a bit like a face to the AI it will try locking onto
4. Normal for Samsung devices to lose a few % very quickly, and your SOT time is fine
*Detection* said:
3. Grey squares are usually the camera AI trying to find faces to focus on, so anything that might look a bit like a face to the AI it will try locking onto
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Hello, thanks for your answers, it is much clearer now.
I've noticed an odd thing about this specific feature, for example, if my child is moving, it tries to lock onto face with a grey square and if I start shooting, often I get a message "this photo might be blurred" or similar, and it is indeed blurred. Maybe you know how to combat this, if possible? Maybe some specific camera settings?
jdx111 said:
Hello, thanks for your answers, it is much clearer now.
I've noticed an odd thing about this specific feature, for example, if my child is moving, it tries to lock onto face with a grey square and if I start shooting, often I get a message "this photo might be blurred" or similar, and it is indeed blurred. Maybe you know how to combat this, if possible? Maybe some specific camera settings?
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For moving subjects it's best to use Pro camera mode (Tap the "More" button under the view finder > Pro Mode
Set the shutter speed low as possible while still allowing enough light in, you can raise the ISO to get more light without increasing shutter speed (At the expense of noise depending how high you set it), that way you get a lot less blurring on the moving subject, in this case your child
The blurring occurs if the subject moves while the shutter is open collecting light, so the less time it is open, the less distance the subject will have moved, thus less blur
Works best in good light such as sunlight, then you don't need ISO too high and can drop shutter time right down while still getting good exposure
There is also a setting for Auto camera mode in the camera's main settings called "Tracking Auto-focus" which once you tap the screen to focus on a subject, regardless of where it moves to, it should remain in focus