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I dropped my HTC Desire and i have no display, i can see crack on the LCD. Can anyone help me how to get replacement LCD or get it repaired.
Get in touch with htc support. They will collect it from you free of charge and tell you how much the repair cost would be.
If youre in the uk I can give you the number, otherwise do an email contact on the website. They respond fast.
paulruk said:
Get in touch with htc support. They will collect it from you free of charge and tell you how much the repair cost would be.
If youre in the uk I can give you the number, otherwise do an email contact on the website. They respond fast.
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can you let me know how much it cost to get your phone repaird. just want to know how expensive they are
When I wanted to replace my digitizer screen on HTC diamond 2 they told me it will cost me total old 30 pounds including postage.
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I emailed HTC and surprisingly they answered very quickly and they asked me to book it for repair on Monday and I'll update you how much it costs.
This would be useful information, I dropped my Magic quite a number of times and it survived, but with the much larger screen on the Desire... I am really afraid to drop it.
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Sent from my HTC Desire
Ohh maan! This morning my Desire was on a bedside cabinet and in some kind of mood I swiped it off and it hit the floor and the screen came out and cracked the glass and the case!!! I desperately tried putting it together but ended up pulling more of it apart and as the device got bigger the wires inside snapped and the glass shattered
Then I woke up
(true story)
Ohh maan! This morning my Desire was on a bedside cabinet and in some kind of mood I swiped it off and it hit the floor and the screen came out and cracked the glass and the case!!! I desperately tried putting it together but ended up pulling more of it apart and as the device got bigger the wires inside snapped and the glass shattered
Then I woke up
(true story)
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Click to collapse
What a nightmare......
Sent from my HTC Desire using Tapatalk
dropped mine a few weeks ago and the screen cracked, have been trying the local repair shops but the part isnt available yet. contacted htc and they arranged for a courier to collect it this morning. they werent able to give me a quote over the phone but would get back in touch within 5 days with a cost for repair. really hope its not overly expensive but i have a bad feeling
They gonna collect my phone tomorrow and cost of repair around £150 approx.
got quoted £119. not sure how its broken down though, i have 2 different levels of repait one at £45 and one at £28. not sure why when there is only one thing wrong and thats the glass. i have contacted them again though.
apparently if i want it back without them repairing it it will be £15 they kept that bit quiet.
on another topic, does anyone know when the local mobile phone repair shops will have the parts for the desire
My screen cracked this morning.
Called them and the lady quoted me £65.37 for the repair,
£11 for UPS then VAT on top so roughly £90.
Declined, thinking the local stores would be cheaper
but none of them have the part in stock.
Looks like I've no choice but to call back HTC and
hope they return the phone is asap.
Next time I'll buy a case for the phone since
the "screen" protector didn't protect the damn screen!
Okay finally got the actual quote screen costs £45 and £28 for some repair and £28 labour plus VAT so final cost £119.
I'm getting mine back tomorrow from repair also, cost me £120ish which was a bummer, but to be honest I was expecting more, with iPhone screens and digitisers costing up to £100 on their own
spare part
Hi,
I repair HTC Desire cracked screen myself, it's not so hard as it looks. If somebody is interested, I have two HTC Desire digitizer for £40 at my location in Czech republic and I can send it anywhere.
Just contact me at [email protected]
I cracked my Desire's screen last tuesday, in friday i sent my cell to the service and they did not tell me what will be the price of repairing my htc.
I am not such an expert with repairing phones so I will have to pay for the service. Will update with the price.
Got my phone back yesterday, and a case came today. Same phone as before, and all in great condition and working well, other than some dust now stuck under the screen which I might try to get some money knocked off for
nokli said:
Next time I'll buy a case for the phone since
the "screen" protector didn't protect the damn screen!
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Click to collapse
I've never used a screen protector in my life and not really a big fan of them.
Good call on buying the case, stands up to a lot more damage than an invisible shield can and also protects the rest of the phone, not just the screen.
here is something rediculous for you, HTC Service Centre charges you around 28 quid to format and restore original firmware its they have to do after repairing the handset.
Just spoke to the HTC repair centre this afternoon and I have to say I'm not happy.
Stupidly dropped the phone last Tuesday and smashed the screen. Called HTC that afternoon and they had it uplifted the following morning.
First thing friday I get a quote, £128 which I promptly (but grudgingly) authorised and then expected the phone back either today or tomorrow as they said it would take no more than 5 days.
However, having heard nothing I called them for an update and was told rather interestlingly that they'd been "overwhelmed by the number of returned Desires with smashed screens" and were now out of stock of the replacement parts!
What's more (yes, it gets worse) their expected arrival is now been held up by (you've guessed it) the current problems being caused by the volcanic ash and it could be another week before I'll get the phone back!
Has anyone had to replace the screen on their evo? Roundabout how much did it cost? Im trying to figure out whether to fix the screen on my phone or just get a new phone all together.
I got a replacement on Amazkn for like $28, and it wasn't too hard to replace. Just be careful with the other wires in the phone.
Sent from my PC36100 using Tapatalk
$35.00 at sprint
$11 at eBay, mine works just fine..I saw the tutorial at youtube, not too hard
delman420 said:
$35.00 at sprint
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Repair centers are no longer replacing screens for them in stor .. gotta do an insurance claim now.
tornacl said:
Repair centers are no longer replacing screens for them in stor .. gotta do an insurance claim now.
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Click to collapse
Well I got very lucky. The screen on my device started forming a very noticeable white spot in the middle, took it to Sprint and they replacee it for free. I also got the ear piece and the speaker replaced at no charge. All I did was call ahead and set up an appointment.
Prices can vary on eBay, but I just replaced my wife's Evo LCD, and Touch Digitizer. I got both parts preassembled for about $50. For instructions I went to ifixit.com and searched for HTC Evo, but it only took me 20 minutes total.
like others have mentioned, its not difficult at all. Their is a video on you tube telling you exactly how to do it. I think total with the tools and screen replacement total was around $35.
I unfortunately dropped my Desire this morning and managed to break the glass/digitizer.
Can anyone recommend a repairer preferably in the north East, UK.
I have seen replacement digitizers already fitted into the front housing for £19.99 on a well known auction site.
Looking at videos on how to replace the digitizer it doesn't look too difficult just looks intricate and unsure if i should have a go at replacing or just take it to a local repairer.
What's everyone's opinions?
Thanks
In the past I've found buying the digitizer and then getting a shop to fit it best for me
Sent from my HTC Desire using xda premium
i did it last week, not bad for a copy digitizer.
little fiddly but if u take your time and be careful, you should be fine
there is a photo show on youtube somewhere, gives u a better breakdown.
ayu452.blogspot.com/2011/11/htc-desireg7-screen-replacement.html
found this even better than the one i saw originally...
its a video
youtube.com/watch?v=sXZqIjtFoAU&feature=related
I did exactly the same a few months ago and took the route of buying a replacement and fitting myself.
I have to be honest there were a few moments when I thought that was a mistake and I should have taken it to a shop. I found it VERY fiddly and was convinced i was going to break it, the insides are really delicate.
If you decide to do it, get as many instructions from google, youtube as you can and read/watch them all before starting. I seem to remember the ones I followed ware unclear at a certain stage. The ones from ayu452 look good tho. Have the right tools and allow plenty of time. Good Luck.
Just wondering if its worth buying this to avoid removing the digitizer from fascia?
http://www.ebay.co.uk/itm/220871890...X:IT&_trksid=p3984.m1423.l2649#ht_1674wt_1037
Whats peoples opinions on it?
Yeah may as well. Will make it easier. I may even do that just to get rid of scratches on digitizer and fascia
Ive ordered that digitizer with fascia off above auction website link
A local phone repair guy said he would fit it for £20 just gotta decide if i should let him fit it then if he messes up its his responsibility ??
That was my reason behind doing that. Still much cheaper than if you asked HTC to do it.
Digitizer arrived next day in post.
Looks good quality with black surround rather than that bronze colour. Like it
Took it to my local phone repair guy who fitted it.
Hit power button phone booted up, one BIG problem.. the digitizer wasnt working!
He checked all connections again and concluded the digitizer was DOA.
Not good and still without my phone.
Have let the phone guy order a digitizer himself as im going to have to return faulty one for refund.
Hopefully it should be sorted today.
Good luck.
New digitizer fitted and working perfect!
Credit to Paul ThePhoneGuy repairer in Durham who sorted it for me.
Just realised I need a new speaker now. It must have damaged it when it was dropped.
Thats a minor job though. Just pleased phone is working again.
Good news!
rootSU said:
Good news!
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Yeah. Just pleased to have it back working again.
Hello fellow n7100 owners. All input welcome, but especially from other US residents who own n7100s.
So I did something stupid this weekend. I wore these loose shorts with loose pockets and dropped my phone when I sat in my car.
The screen is cracked now at the top right. It turns on just fine, works as usual, and the touch sensitivity also seems to be normal in the area of the crack. So it seems like the problem is just cosmetic at this point, , and in a darkly lit room, it's hard to even see the cracks when the screen is own.
But it's bothering me to look at it, I really liked the way this phone looked and kept my screen and everything in absolutely immaculate condition before this. What are my options?
I figure I can't send it to samsung, since I bought it off ebay, and obviously it's not a domestic galaxy note 2.
I'm thinking self repair is a no go, unless it's very easy and doesn't require a lot of tools because I am not handy at all with those types of things. I was thinking of taking it to a local repair shop that I found online, but I don't know how much it's gonna cost...and if I do take it there, if I should buy the parts I need beforehand so they don't overcharge me on those.
Any thoughts?
Anyone? Someone?
I wouldn't even think of trying it yourself. I wouldn't even try it myself. Your out of luck when it comes to warranty as you bought the device second hand. Your best bet is to find a store like you have and get an estimate
If I am correct, I know you could go to Samsung and let them repair it. Just say you'll pay for it.
I changed only the glass on my 2nd s3 it cost me £15 for the glass and £20 for the heatgun. Check out youtube for tuts
Sent from my GT-N7105 using xda app-developers app
Call up mobiletechvideo.com. they're located in Texas. They swap out emmc chips in Samsung phones so I would assume they can do screens too unless they can't source them.
Sent from my GT-N7100
I got my note 2 as a gift, but when I received it, the screen near the front camera was cracked out the box. So, called Samsung service centre, they say they wouldnt repair it because it was out of their warranty, and if I wanna fix it, it will cost approximately $200 dollars (converted from Indonesian Rupiah).
http://db.tt/ANyYkLH1
That link is a video that I filmed with my amaze. I made it to prove to a guy that sold me the digitizer from ebay that I didnt damage it during installation. Basically, I installed the digitizer assembly last week, and I noticed the dead spot when texting a friend, and everytime that I try to type thw S or E key, a W would pop up, and also, while in recovery, I cant select any options that appear in the spot that is, in this video, a horizontal line where the day of the week is displayed on my weather widget in the lock screen.
I informed the guy of this problem, and he offered me $50 partial refund (it cost me $150) or if I can remove the assembly without damaging it, he will exchange it. Here is the problem, if I do damage it in the slightest, not only will he not warranty it out, but I would have to just throw my phone in the trash, because $300 is too much money to pay for just the screen. So I told him that I cant take the chance of removing it if I will be penalized for damaging a defective screen. So I was thinking about sending him that link to show him that the screen is good, the amoled isnt pierced, and the ribbon isnt damaged. I mean, I would know if I damaged the assembly, because I installed it myself, besides, unless he is accusing me of damaging this digitizer/amoled assembly with psychic powers professor x style, he has to know that he is just discouraging me to pursue a refund/exchange. I even offered to send him my phone, so that he can see for himself that its defective, yet not physically damaged before its removed. If he damages it during removal, atleast he will know that it was originally defective when I recieved it, before I ever installed it.
This is doing the same thing that happened to a friend of mine when he didnt line up the lcd to the digitizer, and I paid so much for this assembly for the very comfort of knowing that it was done right. He still insist that he tested that screen before he shipped it (he claims that all digitizer assemblies are tested before being shipped on his ebay page), but from watching the video, atleast in my opinion, its pretty obvious that something is wrong here. I opened a case with ebay, but until june third, I cant escalate the case to ebay, and it says that I should try to work it out by ourselves, but he is stalling and discouraging me. I think this is all bs man. So if anyone has any advice on how to get this situation resolved, please chime in. I am stuck at a stalemate now. Plus, I need my phone fixed. Thanks.
cuiltheory said:
http://db.tt/ANyYkLH1
That link is a video that I filmed with my amaze. I made it to prove to a guy that sold me the digitizer from ebay that I didnt damage it during installation. Basically, I installed the digitizer assembly last week, and I noticed the dead spot when texting a friend, and everytime that I try to type thw S or E key, a W would pop up, and also, while in recovery, I cant select any options that appear in the spot that is, in this video, a horizontal line where the day of the week is displayed on my weather widget in the lock screen.
I informed the guy of this problem, and he offered me $50 partial refund (it cost me $150) or if I can remove the assembly without damaging it, he will exchange it. Here is the problem, if I do damage it in the slightest, not only will he not warranty it out, but I would have to just throw my phone in the trash, because $300 is too much money to pay for just the screen. So I told him that I cant take the chance of removing it if I will be penalized for damaging a defective screen. So I was thinking about sending him that link to show him that the screen is good, the amoled isnt pierced, and the ribbon isnt damaged. I mean, I would know if I damaged the assembly, because I installed it myself, besides, unless he is accusing me of damaging this digitizer/amoled assembly with psychic powers professor x style, he has to know that he is just discouraging me to pursue a refund/exchange. I even offered to send him my phone, so that he can see for himself that its defective, yet not physically damaged before its removed. If he damages it during removal, atleast he will know that it was originally defective when I recieved it, before I ever installed it.
This is doing the same thing that happened to a friend of mine when he didnt line up the lcd to the digitizer, and I paid so much for this assembly for the very comfort of knowing that it was done right. He still insist that he tested that screen before he shipped it (he claims that all digitizer assemblies are tested before being shipped on his ebay page), but from watching the video, atleast in my opinion, its pretty obvious that something is wrong here. I opened a case with ebay, but until june third, I cant escalate the case to ebay, and it says that I should try to work it out by ourselves, but he is stalling and discouraging me. I think this is all bs man. So if anyone has any advice on how to get this situation resolved, please chime in. I am stuck at a stalemate now. Plus, I need my phone fixed. Thanks.
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It'll be your word against his on weather you damaged it during install. EBay will probably stay out of it if his feedback on eBay is overall positive.
Afraid it sounds to me like your best option is to remove it carefully and go for the exchange. Or take his 50 and cut your losses.
Sorry, but that is how I see it going. If he has a solid eBay reputation, they aren't gonna force him to do anything.
Sent from my cell phone telephone....
kj2112 said:
It'll be your word against his on weather you damaged it during install. EBay will probably stay out of it if his feedback on eBay is overall positive.
Afraid it sounds to me like your best option is to remove it carefully and go for the exchange. Or take his 50 and cut your losses.
Sorry, but that is how I see it going. If he has a solid eBay reputation, they aren't gonna force him to do anything.
Sent from my cell phone telephone....
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Yea, thats why I went with him, because his reputation is 99.1%, where mine is a 100%, but I only purchased items, so its really hard to get negative feedback from purchasing anything on ebay when all of your purchases are the buy now type, and your payment isnt declined.
So, what if I do remove the display without damaging it, could I send it to someone at ebay first to independantly verify that its a defect and not physical damage? Do you think that my video will suffice for evidence that no physical damage has occured? I mean, look, the screen displays fine, which these are so sensitive that if I pierced the amoled display, it wouldnt light up right? Then the glass, its not cracked, not even a scratch, so surely no physical damage there. The third possibility that he listed was a torn ribbon, but again, as I am typing this up on the phone now, if I tore the ribbon by installing it, surely it would either work, or not work right? I am not an expert, so my only recourse is applying logic using common sense.
What bothers me is that he knows that I bought this assembly to permamently install it, its not like removing a sim card. I am going to write him back and link him to the video right now. I dont know what else to say.
Well, I hope it works out for you. I just can't see eBay doing anything about it....and if they were gonna, probably take forever.
Sent from my cell phone telephone....
What country are you in?
Sent from my GT-I9100 using xda app-developers app
oL00No said:
What country are you in?
Sent from my GT-I9100 using xda app-developers app
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I live in the US.
http://return.phiconnect.com/id/ask_tronics
The guy told me that he doesnt want to separate the screen because if the cable rips, he cant prove that it wasnt already like that. I don't know, I just can't believe that there isn't a solution for this kind of problem. I need some objectivity here, am I just being paranoid? Its so easy to break these things, and if I damage it pulling it out, I wont get a refund or exchange, and if he would have really tested this thing, then I wouldnt have recieved a defective digitizer, and I would have no reason to remove it. Thats what really bothers me, I shouldn't even have this problem, but then again (might as well admit it before someone else says it), life isnt fair.
By the way, the guy said to process my refund or exchange by clicking on that link above, but ebay says not to respond if there is an offer to complete a transaction outside of ebay. I clicked on the link and saw the ebay logo, but the words are really fuzzy and I cant make em out. Anyone ever seen a page like this? Is this what the official ebay return page looks like? I cant get used to the screen like this, so if I have to accept the $50, then essentially I just lost $100 because I will have to buy another one, or sell this thing for $450 to be fiscally neutral.Thanks for answering back, I dont have much experience with ebay.
If it were me.. I would do a partial return and get the 50.
I don't know how hard it is to take the digitizer off but my past experience with ebay related purchases are never great. If you do manage to get it off without damaging it I'm sure he might even throw up the excuse that it is damaged on his end, and you will have to do an insurance claim through whoever did the shipment.
Speaking on the ebay site, that is definitely not a legit ebay affiliated site.
It's probably his own site use to track his sales and whatnot. I would say it's fine to use but dont put any personal information into it.
That first portal with item # and your ID seems ok to put in, but I wouldnt do any passwords or **** like that.
8Fishes said:
If it were me.. I would do a partial return and get the 50.
I don't know how hard it is to take the digitizer off but my past experience with ebay related purchases are never great. If you do manage to get it off without damaging it I'm sure he might even throw up the excuse that it is damaged on his end, and you will have to do an insurance claim through whoever did the shipment.
Speaking on the ebay site, that is definitely not a legit ebay affiliated site.
It's probably his own site use to track his sales and whatnot. I would say it's fine to use but dont put any personal information into it.
That first portal with item # and your ID seems ok to put in, but I wouldnt do any passwords or **** like that.
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Click to collapse
I have no clue how this guy has such a good reputation, I mean, does that short video clip not demonstrate that the glass doesnt have a single scratch, much less any cracks, the amoled display is perfect, so I obviously didnt pierce the display, and well, I dont think that the screen would show any sign of life if I tore the cable. He is pulling sneaky tricks to avoid refunding my money. I dont even want an exchange from him, because I don't want to deal with this type of situation. I have to wait until June 3rd to escalate to ebay, and I am going to stand my ground.
Hell, I really dont have a choice, it says right above his message that if I complete any transaction outside of ebay, I forfeit my buyer protection from ebay.
Thanks to everyone who responded to my thread, ebay sided with me, and told me to send the item back, and I would get a full refund, so I printed the shipping label that they supplied me, and I tried to be careful removing it, packed it up and shipped it last thursday, and just a few hours ago, it was delivered, ebay refunded the money to my prepaid credit card. So while I wait for the funds to post, im wondering, should I just keep the money, and just sell the phone without a screen, or is it worth ordering a digitizer from a different guy and try it again? You think that I could get any money for the motherboard and all of the pieces, or should I just put it back together and sell my htc amaze (what im using atm)? Thanks again for the advice!
cuiltheory said:
Thanks to everyone who responded to my thread, ebay sided with me, and told me to send the item back, and I would get a full refund, so I printed the shipping label that they supplied me, and I tried to be careful removing it, packed it up and shipped it last thursday, and just a few hours ago, it was delivered, ebay refunded the money to my prepaid credit card. So while I wait for the funds to post, im wondering, should I just keep the money, and just sell the phone without a screen, or is it worth ordering a digitizer from a different guy and try it again? You think that I could get any money for the motherboard and all of the pieces, or should I just put it back together and sell my htc amaze (what im using atm)? Thanks again for the advice!
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Me ... for the money I would look online for a used one in your local area, online classifieds, etc. At least then if there's an obvious problem you can see it before handing over cash. I don't know about your area but the S2's come up pretty regularly where I'm at in the $125-200 price range. Everyone is onto the S3/4 band wagon. With your current phone ... if nothing else you'll have a spare for parts.
Aimless Rambler said:
Me ... for the money I would look online for a used one in your local area, online classifieds, etc. At least then if there's an obvious problem you can see it before handing over cash. I don't know about your area but the S2's come up pretty regularly where I'm at in the $125-200 price range. Everyone is onto the S3/4 band wagon. With your current phone ... if nothing else you'll have a spare for parts.
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I live in jacksonville, florida, and typically s2's go for atleast $200-$225, sometimes even $275 if the screen and bezel don't have a bunch of scratches, so I have been looking online for those digitizers that include the midframe, and they are around $175, but it seems pike all that I have to do at this point is transfer the motherboard, front facing camera and earpiece/mic jack, and it would be mint. I just sanded down the bezel since it was all apart, and what a pita to get that chrome off, and make it all look uniform!
Btw, whats up with the led for the charging light? I never noticed it light up when I plugged it into charge. My htc amaze shines green when fully charged, and orange when charging. I already read that we dont have a notification led, but I see these tiny little round crystal looking dots next to the front facing camera, but no ribbon coming off of them, are those just samsung ricing out their phones like a civic with an exhuast tip?
I thought those were sensors.
Sent from my SAMSUNG-SGH-T989 using xda premium