Develop Bugs

HTC Desire Screen Replacement

Right so long story cut short, my beloved Desire has decided to stop working after being dropped from a small height by a friend, the glass has cracked, the LCD is bleeding, while the digitiser seems to work fine still. Is there anywhere recommended that will replace it for me? Or any decent site selling OEM parts?
Cheers

i have also had an accident with mine. the lcd screen seems to be ok but the glass cover cracked in a million placed. took it to a few repair places and are all pretty confident it can be fixed. only problem is the parts for the phone are not out yet as its so new. have been told it could be up 2 a month. contacted htc but they cant give me a quote, i have to send it to them first.

bump, might take a few pictures of it for your entertainment

Sounds like your friends owes you a new Desire!

Cracked Screen... ME TOO!
I too have had the unfortunate displeasure of seeing my brand new desire drop to the ground on my tiled floor bathroom and land in just the right position fo the screen to crack. Have insurance but as I had just that day switched to a new phone and contract with orange hadn't switched the IEMI number over with my insurer. Long story but didn't realise I had to switch as I have never claimed AS THE INSURANCE COMES WITH MY BANK ACCOUNT NEEDLESS TO SAY INSURANCE DOESNT COVER IT FOR 15 DAYS AFTER YOU REGISTER THE EMEI NUMBER OF THE NEW PHONE... so beware folks honest isn't always the best policy and sometimes having insurance with your phone provider can be a better option!..
No new screens available from any UK repAIRER YET SO WILL HAVE TO WAIT IT OUT WITH A HALf visible (but still working) screen.

I just joined your club.
I dropped my desire just 15 minutes ago onto some concrete stuff.
The glass screen is totally obliterated.....but the phone still works.
So 2 questions.
- Can I but just the glass part and replace it ? the underneath screen is ok
- How much can it cost ? ( if it's possible in europe...if not in canada or usa)

Both display and digitizer can be currently found on the internet, they're not cheap though...
http://www.dealsniper.com/en/home/2563-htc-desire-glass-touch-screen-digitizer-replacement-7.html
http://www.iphone-spares.com/htc-parts/desire-lcd-screen-google-g7
They say LCD, I'd say it's a mistake, not sure though.

Are you kidding?
If it's just 60$ then it's very very cheap......
I will try to buy it.
Ps:
read this : http://tjworld.net/blog/htc-desire-tear-down
it's a photo tear-down and re-assembly guide on how to replace the broken glass digitiser

howzit guys
i see on the net that theres a new desire coming out and its got a lcd screen coz of the bad visibility in sunlight of our amoled screens
where can we get these lcd screens - mayb its better to fit a lcd onetime instead of amoled again

I also have a broken display.
And last week I ordered a new one on ebay. I got it today, but when I installed it, it wasn't working. Only a faded green light on the right side of the screen.
The phone booted ok (vibration at the beginning and the sound when it's booted - pin request).
Then I took the new screen out and began an close inspection. I was amazed that I found a freaking hole in the display (the original does not have one, obviously).
shrani.si/f/e/rz/25HpVJoS/p3300153.jpg
shrani.si/f/3V/tE/4hMdL00g/p3300154.jpg
shrani.si/f/1X/35/FLeujkL/p3300159.jpg
(there is an tireless w810i behind the screen with led on, u can clearly see the light shining through the display)
I'm going to send the pictures to the seller, and see what he says about it..
Anyone had similar experience? Or any explanation about the holes? (there actually two, second one is right on the edge, can't take a photo of that one..)

replacing screen glass

Hi All
had a bit of a mishap this morning and dropped my phone off the couch, normally it would of landed on the floor (carpet) but it bounced off my morning cuppa so i now have an Xperia play with a cracked screen
luckily (sort of anyway) the main chip is on the side and the screen only has 4 very clean cracks across it and it is still perfectly smooth and still works fine
ive looked on ebay and it seems you can get the replacement glass for around £20, my main question is it hard to replace as they all come with some tools and a guide, i am very good with fiddly things so i would be happy doing it but i dont want to waste £20 if it ends up not looking right
so any advice please guys

Sorry I can't give you a link but try to.search youtube on how to.dissamble your xplay model. You need to take the whole phone apart to get to the damn screen. A very long looking process
Sent from my R800x using XDA

Check with your carrier and ask about repairs outside of warranty. The carrier I'm with, Rogers, pays a subsidy for repairs that warranty doesn't cover. For example, screen costs 50 bucks at a repair centre, they cover it. Main board costs 150, they make me pay part of it.
Just a shot in the dark, but if a greedy company like Rogers will do that, yours might too.
Sent from a Galaxy far, far away

Hi,
unfortunatly my phone contract is for a Samsung Galaxy S as they didnt have the XP in stock at the time so i took it home sold it on ebay and purchased an XP so i dont think they will help
ive seen the vid on youtube and it seems a long and fiddly process to remove the screen so i think i will pass and come payday sell the cracked one and just buy a good condition new one looking on ebay it will end up costing me less then £50 so its not too bad

Dude, i dont know if is the best thing to do but i disassembled my XP and it is not hard, the only problem that i see is the dusty, it enters on screen and you dont realize, after assembled you will see and cry. Now deppending of the time of use and price i m a candidate to buy your cell . By any way if you decide change by your self take a look on the advice of the Hair Cleaner, it softens the glue that hold the screen.
And do not tighten the screw of the mother board too much, this will save your gamepad.

[Q] HTC One X screen smashed don't know what to do

I'll be quick with the story, the phone fell from waist height screen down onto tiles and smashes a huge portion of the bottom, the phone still works however I can see discoloration on the screen meaning the LCD is definitively broken however I can still use the phone. I have researched and sending it to repair with HTC will cost me £150 which is way too much and I don't want to risk buying a fake £50 screen of ebay and then risking again with fixing it myself unless it's absolute necessary.
What I thought about doing was:
Asking a phone repair shop (I live in Birmingham UK) about how much it would cost to replace it? If it's anything under £90 I think I could agree to it.
Thank you for the answer up front because in the past 2 weeks I have developed a strong bond with this beast and it breaks my heart to see my baby shattered .

pro_Ove said:
I'll be quick with the story, the phone fell from waist height screen down onto tiles and smashes a huge portion of the bottom, the phone still works however I can see discoloration on the screen meaning the LCD is definitively broken however I can still use the phone. I have researched and sending it to repair with HTC will cost me £150 which is way too much and I don't want to risk buying a fake £50 screen of ebay and then risking again with fixing it myself unless it's absolute necessary.
What I thought about doing was:
Asking a phone repair shop (I live in Birmingham UK) about how much it would cost to replace it? If it's anything under £90 I think I could agree to it.
Second option is the one I am most questionable about and I would like someone to advise me on. I was thinking about signing up for an insurance plan (I am currently with Vodafone, no insurance) then waiting some time and then claim on the insurance and receive a new phone, my question is; would that work? How long would I have to wait? Will I have to subscribe to some kind of premium plan for it to work? If so how much would it cost?
Thank you for the answer up front because in the past 2 weeks I have developed a strong bond with this beast and it breaks my heart to see my baby shattered .
Click to expand...
Click to collapse
Have you only had the phone for 2 weeks? My HTC One X screen cracked after just 2 weeks of ownership. I sent it off to HTC and received a quote of $300 SGD (I live in Singapore these days but it's about 150 quid) I complained stating that I had owned 3 HTC devices over the last 5 years (Diammond, Desire, Desire HD) and never cracked a screen, yet with the HTC One X and it's supposedly hardended Gorilla Glass the screen broke is under 2 weeks. It took 3 phone calls and a week without my phone, but they halfed the repair quote to $150 (75 quid).
My friend's screen completely shattered after the phone fell off the couch and he also managed to get it repaired for $150... just call up and argue your point.
If you do get it repaired make sure you buy a case and screen protector, I'm convinced that even just a little bit of cushioning on the screen goes a long way with these screens.

jo3yp said:
Have you only had the phone for 2 weeks? My HTC One X screen cracked after just 2 weeks of ownership. I sent it off to HTC and received a quote of $300 SGD (I live in Singapore these days but it's about 150 quid) I complained stating that I had owned 3 HTC devices over the last 5 years (Diammond, Desire, Desire HD) and never cracked a screen, yet with the HTC One X and it's supposedly hardended Gorilla Glass the screen broke is under 2 weeks. It took 3 phone calls and a week without my phone, but they halfed the repair quote to $150 (75 quid).
My friend's screen completely shattered after the phone fell off the couch and he also managed to get it repaired for $150... just call up and argue your point.
If you do get it repaired make sure you buy a case and screen protector, I'm convinced that even just a little bit of cushioning on the screen goes a long way with these screens.
Click to expand...
Click to collapse
I need a screen that covers the whole screen, but dont think there is on

jo3yp said:
Have you only had the phone for 2 weeks? My HTC One X screen cracked after just 2 weeks of ownership. I sent it off to HTC and received a quote of $300 SGD (I live in Singapore these days but it's about 150 quid) I complained stating that I had owned 3 HTC devices over the last 5 years (Diammond, Desire, Desire HD) and never cracked a screen, yet with the HTC One X and it's supposedly hardended Gorilla Glass the screen broke is under 2 weeks. It took 3 phone calls and a week without my phone, but they halfed the repair quote to $150 (75 quid).
My friend's screen completely shattered after the phone fell off the couch and he also managed to get it repaired for $150... just call up and argue your point.
If you do get it repaired make sure you buy a case and screen protector, I'm convinced that even just a little bit of cushioning on the screen goes a long way with these screens.
Click to expand...
Click to collapse
Yes 2 weeks today, I too had two HTC's in the past, a Wildfire and a Desire and they both went through hell of usage (especially the Desire) The cases on both phones were scratched and dented but the screens were perfectly fine with slight scratches, barely visible. My mother has a Desire S which also goes through rigorous and clumsy use and my father has the Sensation which I could also add to the conversation with HTC.
My question is how can I argue with them? If they disagree what should I do? Just hang up? Please if you can give me more detail about your case, you shed light on this dark day for this sir I thank you .

I have phoned HTC and arranged it to be picked up for repairs on Monday, the phone operator has said that if it's just the screen to be replaced then it will cost me about £100 which hurts but I don't mind however I am sure they will try and charge me more, I have also mentioned that the screen had flickered before and it was unresponsive (It sometimes wouldn't pick up the touch however after cleaning the screen properly it worked again) so I will try arguing heavily when I get the quote.

To be honest, this is why phone insurance exists...
Sent from my HTC One X using xda app-developers app

pro_Ove said:
Yes 2 weeks today, I too had two HTC's in the past, a Wildfire and a Desire and they both went through hell of usage (especially the Desire) The cases on both phones were scratched and dented but the screens were perfectly fine with slight scratches, barely visible. My mother has a Desire S which also goes through rigorous and clumsy use and my father has the Sensation which I could also add to the conversation with HTC.
My question is how can I argue with them? If they disagree what should I do? Just hang up? Please if you can give me more detail about your case, you shed light on this dark day for this sir I thank you .
Click to expand...
Click to collapse
I had to just continue arguing that the phone is advertised as having unbreakable Gorilla Glass and was even throw on the floor during some press conferences, yet my screen broke withint 2 weeks without being mistreated. Don't just hang up, ask to speak to their supervisor if the person on the phone is unable to help you. I had to speak to 3 different people, but mine broke within 2 weeks of it being released. My friend broke his after 4 months and was quoted $150 after just one phone call to them. I think they must be getting a lot of complaints about the screens, so fingers crossed it will be easy for you

jo3yp said:
the phone is advertised as having unbreakable Gorilla Glass and was even throw on the floor during some press conferences
Click to expand...
Click to collapse
Reference, please.

jo3yp said:
I had to just continue arguing that the phone is advertised as having unbreakable Gorilla Glass and was even throw on the floor during some press conferences, yet my screen broke withint 2 weeks without being mistreated. Don't just hang up, ask to speak to their supervisor if the person on the phone is unable to help you. I had to speak to 3 different people, but mine broke within 2 weeks of it being released. My friend broke his after 4 months and was quoted $150 after just one phone call to them. I think they must be getting a lot of complaints about the screens, so fingers crossed it will be easy for you
Click to expand...
Click to collapse
When booking my phone for repair the person I have spoke to said that they will quote the price of the repair through email and I should also respond through email, will I still be able to get to them through a phone? They have also said that if it's just the screen that needs replacing then the repair should cost about a £100.
And just a question on the side, did they hard reset your phone? I'm just wondering because they have no reason to really...
Thanks again for the reply!

pro_Ove said:
When booking my phone for repair the person I have spoke to said that they will quote the price of the repair through email and I should also respond through email, will I still be able to get to them through a phone? They have also said that if it's just the screen that needs replacing then the repair should cost about a £100.
And just a question on the side, did they hard reset your phone? I'm just wondering because they have no reason to really...
Thanks again for the reply!
Click to expand...
Click to collapse
It's worth trying to give them a call.
They will install the RUU to return it to stock, they always do. It's quick, cheap, easy, and probably fixes a large portion of the problem phones they receive. There are simply too many apps that misbehave for them not to want to do this.
Obviously in your case, it's not required, but they will probably want to run a test afterwards in a clean environment.

I have received a quote for £146, rang HTC twice and both of the operators told me there is nothing they can do about it, it's up to the service repair center and no matter what my argument was they would just repeat themselves until one of them said I could raise a complain and they should get back to me within 3 days (funny thing because upon asking wherever I could raise a complain with the second operator they said there is no way of doing that). Is what they are saying true?

pro_Ove said:
I have received a quote for £146, rang HTC twice and both of the operators told me there is nothing they can do about it, it's up to the service repair center and no matter what my argument was they would just repeat themselves until one of them said I could raise a complain and they should get back to me within 3 days (funny thing because upon asking wherever I could raise a complain with the second operator they said there is no way of doing that). Is what they are saying true?
Click to expand...
Click to collapse
let's be honest, the phone isn't advertised as having 'unbreakable gorilla glass' ( i know it wasn't you that said that , but either way it's bull****)
it's advertised to have gorilla glass, which is advertised to be stronger than normal glass. do remember that glass is very fragile, gorilla glass is still glass after all.
to be honest, i don't see why htc should give a discount? you dropped it, its not their fault, why should they pay for it!
i know it sounds harsh, and all you want is it to work again, but you can't blame htc for it, thats just ridiculous.
EDIT: quite frankly, i think it's stupid that they gave anyone a discount for a smashed screen. whoever authorised that probably has been either fired or had a warning by now..

n7100 owner in the USA, dropped my phone and cracked screen

Hello fellow n7100 owners. All input welcome, but especially from other US residents who own n7100s.
So I did something stupid this weekend. I wore these loose shorts with loose pockets and dropped my phone when I sat in my car.
The screen is cracked now at the top right. It turns on just fine, works as usual, and the touch sensitivity also seems to be normal in the area of the crack. So it seems like the problem is just cosmetic at this point, , and in a darkly lit room, it's hard to even see the cracks when the screen is own.
But it's bothering me to look at it, I really liked the way this phone looked and kept my screen and everything in absolutely immaculate condition before this. What are my options?
I figure I can't send it to samsung, since I bought it off ebay, and obviously it's not a domestic galaxy note 2.
I'm thinking self repair is a no go, unless it's very easy and doesn't require a lot of tools because I am not handy at all with those types of things. I was thinking of taking it to a local repair shop that I found online, but I don't know how much it's gonna cost...and if I do take it there, if I should buy the parts I need beforehand so they don't overcharge me on those.
Any thoughts?

Anyone? Someone?

I wouldn't even think of trying it yourself. I wouldn't even try it myself. Your out of luck when it comes to warranty as you bought the device second hand. Your best bet is to find a store like you have and get an estimate

If I am correct, I know you could go to Samsung and let them repair it. Just say you'll pay for it.

I changed only the glass on my 2nd s3 it cost me £15 for the glass and £20 for the heatgun. Check out youtube for tuts
Sent from my GT-N7105 using xda app-developers app

Call up mobiletechvideo.com. they're located in Texas. They swap out emmc chips in Samsung phones so I would assume they can do screens too unless they can't source them.
Sent from my GT-N7100

I got my note 2 as a gift, but when I received it, the screen near the front camera was cracked out the box. So, called Samsung service centre, they say they wouldnt repair it because it was out of their warranty, and if I wanna fix it, it will cost approximately $200 dollars (converted from Indonesian Rupiah).

[Q] Worrying Samsung repair service experience.

So,
Just got off the phone with Samsung customer services, and I've got to say it left me worried about the competence of their "engineers". There's a single hairline split on the glass originating at the receiver aperture. Fair cop, I can see why they would want to charge for that at first glance. However, according to them, the crack has damaged the LCD panel causing it to leak onto the main circuit board and damage that..... :laugh: Couple of problems with that - it doesn't have an LCD panel, it's OLED. Nor will an LCD (or an OLED) "leak" even when damaged. And finally, the main board is not damaged and is working 100% perfectly. Is this level of utter, utter incompetence, technical ineptitude and fraudulent behaviour normal for Samsung, or is it just Regenersis? What's been your experience with either? Have I just been unlucky, or are they better than this? What are my options, as they gave me none. Apparently their "engineers" are "highly trained" and their judgement cannot be over-ruled....
Cheers

Previously I was having Galaxy Fit and got my lock button damage somehow when I give them to repair they return it after 3 days and with no screws inside
I have no idea why such hurry then I mailed on customer support then they called and apologise on behalf and said to give phone again to service centre.
Just a Crap Experience
I have one more to share its still on will share when all done
Sent from my GT-N7100 using xda premium

When I lost my IMEI, first thing I did was to take it to the Samsung customer service, they took my phone inside and after about 5 minutes one of the stuff came back with the phone in the hand and told me that they have to change the entire motherboard and that will cost me $370 USD.!!
Something that I did it by myself and for free after googling around for couple of weeks or so and restored back my IMEI.

They also bent me over. Sent mine for repair, they charged me a rediculous ammount and then sent back somebody elses phone.
I'm anal when it comes to my phone, mine are always kept pristine. I knew as soon as I opened the JIFFY BAG (unprotected inside) that this wasn't my phone. The one they sent back was battered as hell. They swore it was mine and lucky for me I still had the original reciept that had the IMIE on it. When I sent them that they conceded and "found" mine. Then when I got mine back there were pick marks around the bezel where they had opened it. I'm not a happy buuny. The stories and lies I heard over the phone were incredible.
Love the phone.... don't trust the repair centre.
To add insult to loss all told I had to drive an accumulated 120 miles to and from the authorized repair centre.... which couldn't carry out the repair so they sent it off anyway.

danbst said:
They also bent me over. Sent mine for repair, they charged me a rediculous ammount and then sent back somebody elses phone.
I'm anal when it comes to my phone, mine are always kept pristine. I knew as soon as I opened the JIFFY BAG (unprotected inside) that this wasn't my phone. The one they sent back was battered as hell. They swore it was mine and lucky for me I still had the original reciept that had the IMIE on it. When I sent them that they conceded and "found" mine. Then when I got mine back there were pick marks around the bezel where they had opened it. I'm not a happy buuny. The stories and lies I heard over the phone were incredible.
Love the phone.... don't trust the repair centre.
To add insult to loss all told I had to drive an accumulated 120 miles to and from the authorized repair centre.... which couldn't carry out the repair so they sent it off anyway.
Click to expand...
Click to collapse
Jesus Christ... What a bunch of gnarly assholes.
Sent from my GT-N7100 using Tapatalk 2