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So installing a zagg shield like I have done countless of times, spray shield lightly, install shield, squeegee out bubbles... Phone turned on and booted fine, and than the screen went crazy.
The water indicator at the bottom of the phone does show a slight water mark, so I am out of luck in that department... what's the best way to go about getting a new one? I know sprint does not cover water damage, but with the 7$ insurance can't you just pay a 50$ deductible?
Be careful around water with this thing, my Nexus one and Mytouch never had a issue when installing a shield or getting caught out in a slight rain drizzle.
Anthony
I think the insurance deductible for evo is $150. You can try returning it and say it was doa. They may not check it since you just got it.
Sorry to hear yours got water damaged. I just got the sprint insurance on my evo. But what you're saying is that sprint insurance doesn't cover water damage...correct?
If that's the case since I bought my evo off of ebay, I'm going to buy the squaretrade insurance also.i think they cover water damage.
Sent from my Sprint HTC Evo
pirarre said:
Sorry to hear yours got water damaged. I just got the sprint insurance on my evo. But what you're saying is that sprint insurance doesn't cover water damage...correct?
If that's the case since I bought my evo off of ebay, I'm going to buy the squaretrade insurance also.i think they cover water damage.
Sent from my Sprint HTC Evo
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Insurance covers anything. Warranty does not cover water damage.
Guess I'll run by sprint tomorrow and see what they say....
I think the deductible is actually 100$, but... either way I'll find out tomorrow.
Still can't believe that slight amount of water did that though, I figured it would be sealed up tighter.
Did u squeegiethe water towards the earpieceor what? I don't see how this could happen......
TAKE OUT THE BATTERY NOW. Then put it and the battery in rice for 24 hours and then try it. If it doesn't work then you broke it by leaving the battery in thus far. You can go back and complain and they might give u another for free. Otherwise you have to pay the insurance.
Rennat said:
TAKE OUT THE BATTERY NOW. Then put it and the battery in rice for 24 hours and then try it. If it doesn't work then you broke it by leaving the battery in thus far. You can go back and complain and they might give u another for free. Otherwise you have to pay the insurance.
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Heh, that was the first thing I did... It's been in the rice ever sense.
Going to try it in the morning and see what happens. If it doesn't work I'll go to sprint and pay the 100$ something, and get a new one. Sucks though for sure.
Blackhalo said:
Heh, that was the first thing I did... It's been in the rice ever sense.
Going to try it in the morning and see what happens. If it doesn't work I'll go to sprint and pay the 100$ something, and get a new one. Sucks though for sure.
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Now I know I am not the only smart one in the world! jk
Where are the water damage indicators on the phone?
Sent from my Sprint HTC Evo
pirarre said:
Where are the water damage indicators on the phone?
Sent from my Sprint HTC Evo
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One on the battery and the other is on the bottom of the phone under the battery.
Blackhalo said:
One on the battery and the other is on the bottom of the phone under the battery.
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Sprint really took some liberties with the placement of the water damage indicator. It couldn't be any closer to the edge of the battery door without physically being outside the case itself. I managed to get a droplet of water on it already when I was applying my invisible shield so my warranty is essentially shot. Thank goodness I put TEP on immediately after purchasing the phone.
You are supposed to let your phone dry for 24 hrs (if not at least half that). Why would you power it up immediately after applying it is beyond me...
Blackhalo said:
One on the battery and the other is on the bottom of the phone under the battery.
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So the water sensors are those small checkered striped things?
kellte2 said:
Sprint really took some liberties with the placement of the water damage indicator. It couldn't be any closer to the edge of the battery door without physically being outside the case itself. I managed to get a droplet of water on it already when I was applying my invisible shield so my warranty is essentially shot. Thank goodness I put TEP on immediately after purchasing the phone.
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You did that by putting the Zagg on? I ordered one of those half price on Monday. I've had them for my iPhones, iPads etc. But for some strange reason I'm having second thoughts about putting it on this phone.
Obviously something was done incorrectly here. The sticker on the bottom of the battery is not a water indicator...mine was red out of the box.
No, it wasn't dredge. It was crosshatched red & white, it looks semi-pinkish. When it gets wet, it's a DEEP red color, can't be ignored.
entropism said:
No, it wasn't dredge. It was crosshatched red & white, it looks semi-pinkish. When it gets wet, it's a DEEP red color, can't be ignored.
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Ok I see now....yeah mine is pink and white checkered look. But when it get activated it gets even more red?
Sent from my Sprint HTC Evo
i just noticed my sensor under battery is pink with red checkers...am i screwed
think with me for a moment, couldn't you cover the wet strip with a small paper cut out and then put some of the cut out self laminate over the whole strip? if these are that temperamental to water such as an invisible shield prep spray then this might be worth doing. ive never done it nore have i seen EVO's strip im just throwing ideas out there.
Zagg good for laptop and ipad type of things I had it on mi iphone and
last me two months or so had it on my hd2 same thing guess carrying it around in your hand make the product stretching or something corners where were perfect starts to peal that's on cellphones
Sent from my EVO using tapatalk
I like taking my EVO on the bike trails to record the route, time, speed, etc...I have the phone in an Otterbox Defender inside my backpack.
Well yesterday I have a nice wreck and ate sh!t...long story short I damaged my phone.
It still works--the screen turns on, it rings when when calls come in, I can answer the call by doing the typical slide down motion. However, when the screen is on all I can see is a couple purple and yellow vertical lines on the right side of the screen. The glass part of the screen is still perfect but under the screen there are a couple light rays that come up from the corner...emits light as if it were cracked. All buttons on bottom light up too.
So what did I break? Should I claim it lost and sell it on ebay? Be ethical and claim it damaged? It is rooted but not sure if Asurion cares or would be able to tell with a jacked screen... When the EVO 3D comes out I will sell this new/refurb EVO but I guess that really doesn't make a difference
Claim it damaged, unroot, dont crash again.
Sent from my PC36100 using XDA App
Be ethical, unroot it, then see you sprint/claim agency to get a replacement.
not sure how to unroot if I can't see anything...its all black besides those purple and yellow lines.
Don't worry about unrooting it, if your doing an Assurion claim its insurance not warranty. I would go to a Sprint store first, they may swap it out on the spot or they'll tell you to contact Assurion. Get your $100 ready.
Well, I got stuck in a hailstorm in GA yesterday. I ended up Sprinting (ha get it?) to my car and the phone fell out of my pocket. I actually didn't realize it until moments later. I found it in a river flowing through the parking lot. Fortunately, the glass was the only thing damaged. LCD still works perfectly. No water damage either! Not sure if it was the fall or a hailstone that did the damage to the glass. I have Sprint TEP (just signed up through open enrollment this month thankfully). However, I am confident that I can do the repair myself. My question is this...
Is the image quality noticeably diminished by replacing the screen with a non-OEM screen? I know it wont be Gorilla Glass 2 and it won't have the proper LOCA adhesive between the glass and the digitizer. I am happy to pay the $150 deductible if the image quality and gorilla glass are worth it. Has anyone replaced their own screen who can attest to the display quality before and after? Thoughts on whether I should replace it myself or file a claim with Asurion?
ctasich said:
Well, I got stuck in a hailstorm in GA yesterday. I ended up Sprinting (ha get it?) to my car and the phone fell out of my pocket. I actually didn't realize it until moments later. I found it in a river flowing through the parking lot. Not sure if it was the fall or a hailstone that did the damage. I have Sprint TEP (just signed up through open enrollment this month thankfully). However, I am confident that I can do the repair myself. My question is this...
Is the image quality noticeably diminished by replacing the screen with a non-OEM screen? I know it wont be Gorilla Glass 2 and it won't have the proper LOCA adhesive between the glass and the digitizer. I am happy to pay the $150 deductible if the image quality and gorilla glass are worth it. Has anyone replaced their own screen who can attest to the display quality before and after? Thoughts on whether I should replace it myself or file a claim with Asurion?
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If you found it in a river, I'd be a bit more concerned about water damage. It still turns on/runs fine and the screen is just cracked? Or is it not turning on?
I know that the screen used to run for about $100. For me, I'd probably prefer to have a refurbished phone than try to do the repair myself. For me, the $50 more is worth the saving of trouble/time/risk of screwing up the install.
But I know of some people on XDA who have installed it themselves and have loved it, so it might be worth it.
topherk said:
If you found it in a river, I'd be a bit more concerned about water damage. It still turns on/runs fine and the screen is just cracked? Or is it not turning on?
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It's fully functional. No damage to anything but the glass. I immediately pulled the battery when I got it back. Fortunately, it wasn't in the "river" too long!
topherk said:
I know that the screen used to run for about $100. For me, I'd probably prefer to have a refurbished phone than try to do the repair myself. For me, the $50 more is worth the saving of trouble/time/risk of screwing up the install.
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It looks like I can get all the equipment needed to do the replacement myself for around $50. I am confident I can do the replacement. I am just worried about the image quality since I wont be using an autoclave + LOCA. Also, the lack of Gorilla Glass 2 would be somewhat of a deterrent. Not sure if these are valid concerns and worth the $150 deductible though. Hoping others who have done the replacement will chime in as well.
http://www.amazon.com/Samsung-T-mob...id=1363724364&sr=8-1&keywords=galaxy+s3+glass
Go to Amazon, get the glass, read some instructions, watch some videos and take your time, its easy.
evoer said:
http://www.amazon.com/Samsung-T-mob...id=1363724364&sr=8-1&keywords=galaxy+s3+glass
Go to Amazon, get the glass, read some instructions, watch some videos and take your time, its easy.
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I have done all of this so far. Definitely think I can do the replacement myself, but I'm more concerned with image quality afterwards. The new screen isn't GG2 and it wont be bonded to the underlying digitizer. From what I understand, this diminishes image quality slightly. Anyone notice if that's true? If so, to what extent?
Also, does anyone know what this will do to my TEP? Would it invalidate any future repairs?
If it got soaked in a puddle.....GET A NEW PHONE!!!
kayakaddict said:
If it got soaked in a puddle.....GET A NEW PHONE!!!
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Thanks for the concern, but I immediately pulled the battery and dried it off. There appears to be no water damage.
No case was on the phone I'm assuming?
Sent from my SPH-L710 using xda premium
xbmoyx said:
No case was on the phone I'm assuming?
Sent from my SPH-L710 using xda premium
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I had a case with minimal coverage (since I had a Curved Crystal SGP SP on it). I used the Rock Quicksand:
http://www.amazon.com/Rock-Quicksand-Composite-Poly-carbonate-Samsung/dp/B0089E283G
ctasich said:
I had a case with minimal coverage (since I had a Curved Crystal SGP SP on it). I used the Rock Quicksand:
http://www.amazon.com/Rock-Quicksand-Composite-Poly-carbonate-Samsung/dp/B0089E283G
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Nice looking case. Sucks about your phone. I have an Otterbox defender with a Zagg shield I pray if this scenario happened go me it would protect it, I've got no insurance $150/deduct is robbery.
Sent from my SPH-L710 using xda premium
Update: I spoke with a representative at a Sprint store that I used to visit when I had an Evo 4g. They put my name on a list to replace the screen (free of charge since I have TEP) when someone comes in with a working screen. This is unlike any other Sprint store I've called. I'm not sure it's typical service, but hopefully it pans out! It's a third party official service center, so I guess they aren't bound by the same rules Sprint stores go by?
Hello fellow n7100 owners. All input welcome, but especially from other US residents who own n7100s.
So I did something stupid this weekend. I wore these loose shorts with loose pockets and dropped my phone when I sat in my car.
The screen is cracked now at the top right. It turns on just fine, works as usual, and the touch sensitivity also seems to be normal in the area of the crack. So it seems like the problem is just cosmetic at this point, , and in a darkly lit room, it's hard to even see the cracks when the screen is own.
But it's bothering me to look at it, I really liked the way this phone looked and kept my screen and everything in absolutely immaculate condition before this. What are my options?
I figure I can't send it to samsung, since I bought it off ebay, and obviously it's not a domestic galaxy note 2.
I'm thinking self repair is a no go, unless it's very easy and doesn't require a lot of tools because I am not handy at all with those types of things. I was thinking of taking it to a local repair shop that I found online, but I don't know how much it's gonna cost...and if I do take it there, if I should buy the parts I need beforehand so they don't overcharge me on those.
Any thoughts?
Anyone? Someone?
I wouldn't even think of trying it yourself. I wouldn't even try it myself. Your out of luck when it comes to warranty as you bought the device second hand. Your best bet is to find a store like you have and get an estimate
If I am correct, I know you could go to Samsung and let them repair it. Just say you'll pay for it.
I changed only the glass on my 2nd s3 it cost me £15 for the glass and £20 for the heatgun. Check out youtube for tuts
Sent from my GT-N7105 using xda app-developers app
Call up mobiletechvideo.com. they're located in Texas. They swap out emmc chips in Samsung phones so I would assume they can do screens too unless they can't source them.
Sent from my GT-N7100
I got my note 2 as a gift, but when I received it, the screen near the front camera was cracked out the box. So, called Samsung service centre, they say they wouldnt repair it because it was out of their warranty, and if I wanna fix it, it will cost approximately $200 dollars (converted from Indonesian Rupiah).
http://db.tt/ANyYkLH1
That link is a video that I filmed with my amaze. I made it to prove to a guy that sold me the digitizer from ebay that I didnt damage it during installation. Basically, I installed the digitizer assembly last week, and I noticed the dead spot when texting a friend, and everytime that I try to type thw S or E key, a W would pop up, and also, while in recovery, I cant select any options that appear in the spot that is, in this video, a horizontal line where the day of the week is displayed on my weather widget in the lock screen.
I informed the guy of this problem, and he offered me $50 partial refund (it cost me $150) or if I can remove the assembly without damaging it, he will exchange it. Here is the problem, if I do damage it in the slightest, not only will he not warranty it out, but I would have to just throw my phone in the trash, because $300 is too much money to pay for just the screen. So I told him that I cant take the chance of removing it if I will be penalized for damaging a defective screen. So I was thinking about sending him that link to show him that the screen is good, the amoled isnt pierced, and the ribbon isnt damaged. I mean, I would know if I damaged the assembly, because I installed it myself, besides, unless he is accusing me of damaging this digitizer/amoled assembly with psychic powers professor x style, he has to know that he is just discouraging me to pursue a refund/exchange. I even offered to send him my phone, so that he can see for himself that its defective, yet not physically damaged before its removed. If he damages it during removal, atleast he will know that it was originally defective when I recieved it, before I ever installed it.
This is doing the same thing that happened to a friend of mine when he didnt line up the lcd to the digitizer, and I paid so much for this assembly for the very comfort of knowing that it was done right. He still insist that he tested that screen before he shipped it (he claims that all digitizer assemblies are tested before being shipped on his ebay page), but from watching the video, atleast in my opinion, its pretty obvious that something is wrong here. I opened a case with ebay, but until june third, I cant escalate the case to ebay, and it says that I should try to work it out by ourselves, but he is stalling and discouraging me. I think this is all bs man. So if anyone has any advice on how to get this situation resolved, please chime in. I am stuck at a stalemate now. Plus, I need my phone fixed. Thanks.
cuiltheory said:
http://db.tt/ANyYkLH1
That link is a video that I filmed with my amaze. I made it to prove to a guy that sold me the digitizer from ebay that I didnt damage it during installation. Basically, I installed the digitizer assembly last week, and I noticed the dead spot when texting a friend, and everytime that I try to type thw S or E key, a W would pop up, and also, while in recovery, I cant select any options that appear in the spot that is, in this video, a horizontal line where the day of the week is displayed on my weather widget in the lock screen.
I informed the guy of this problem, and he offered me $50 partial refund (it cost me $150) or if I can remove the assembly without damaging it, he will exchange it. Here is the problem, if I do damage it in the slightest, not only will he not warranty it out, but I would have to just throw my phone in the trash, because $300 is too much money to pay for just the screen. So I told him that I cant take the chance of removing it if I will be penalized for damaging a defective screen. So I was thinking about sending him that link to show him that the screen is good, the amoled isnt pierced, and the ribbon isnt damaged. I mean, I would know if I damaged the assembly, because I installed it myself, besides, unless he is accusing me of damaging this digitizer/amoled assembly with psychic powers professor x style, he has to know that he is just discouraging me to pursue a refund/exchange. I even offered to send him my phone, so that he can see for himself that its defective, yet not physically damaged before its removed. If he damages it during removal, atleast he will know that it was originally defective when I recieved it, before I ever installed it.
This is doing the same thing that happened to a friend of mine when he didnt line up the lcd to the digitizer, and I paid so much for this assembly for the very comfort of knowing that it was done right. He still insist that he tested that screen before he shipped it (he claims that all digitizer assemblies are tested before being shipped on his ebay page), but from watching the video, atleast in my opinion, its pretty obvious that something is wrong here. I opened a case with ebay, but until june third, I cant escalate the case to ebay, and it says that I should try to work it out by ourselves, but he is stalling and discouraging me. I think this is all bs man. So if anyone has any advice on how to get this situation resolved, please chime in. I am stuck at a stalemate now. Plus, I need my phone fixed. Thanks.
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It'll be your word against his on weather you damaged it during install. EBay will probably stay out of it if his feedback on eBay is overall positive.
Afraid it sounds to me like your best option is to remove it carefully and go for the exchange. Or take his 50 and cut your losses.
Sorry, but that is how I see it going. If he has a solid eBay reputation, they aren't gonna force him to do anything.
Sent from my cell phone telephone....
kj2112 said:
It'll be your word against his on weather you damaged it during install. EBay will probably stay out of it if his feedback on eBay is overall positive.
Afraid it sounds to me like your best option is to remove it carefully and go for the exchange. Or take his 50 and cut your losses.
Sorry, but that is how I see it going. If he has a solid eBay reputation, they aren't gonna force him to do anything.
Sent from my cell phone telephone....
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Yea, thats why I went with him, because his reputation is 99.1%, where mine is a 100%, but I only purchased items, so its really hard to get negative feedback from purchasing anything on ebay when all of your purchases are the buy now type, and your payment isnt declined.
So, what if I do remove the display without damaging it, could I send it to someone at ebay first to independantly verify that its a defect and not physical damage? Do you think that my video will suffice for evidence that no physical damage has occured? I mean, look, the screen displays fine, which these are so sensitive that if I pierced the amoled display, it wouldnt light up right? Then the glass, its not cracked, not even a scratch, so surely no physical damage there. The third possibility that he listed was a torn ribbon, but again, as I am typing this up on the phone now, if I tore the ribbon by installing it, surely it would either work, or not work right? I am not an expert, so my only recourse is applying logic using common sense.
What bothers me is that he knows that I bought this assembly to permamently install it, its not like removing a sim card. I am going to write him back and link him to the video right now. I dont know what else to say.
Well, I hope it works out for you. I just can't see eBay doing anything about it....and if they were gonna, probably take forever.
Sent from my cell phone telephone....
What country are you in?
Sent from my GT-I9100 using xda app-developers app
oL00No said:
What country are you in?
Sent from my GT-I9100 using xda app-developers app
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I live in the US.
http://return.phiconnect.com/id/ask_tronics
The guy told me that he doesnt want to separate the screen because if the cable rips, he cant prove that it wasnt already like that. I don't know, I just can't believe that there isn't a solution for this kind of problem. I need some objectivity here, am I just being paranoid? Its so easy to break these things, and if I damage it pulling it out, I wont get a refund or exchange, and if he would have really tested this thing, then I wouldnt have recieved a defective digitizer, and I would have no reason to remove it. Thats what really bothers me, I shouldn't even have this problem, but then again (might as well admit it before someone else says it), life isnt fair.
By the way, the guy said to process my refund or exchange by clicking on that link above, but ebay says not to respond if there is an offer to complete a transaction outside of ebay. I clicked on the link and saw the ebay logo, but the words are really fuzzy and I cant make em out. Anyone ever seen a page like this? Is this what the official ebay return page looks like? I cant get used to the screen like this, so if I have to accept the $50, then essentially I just lost $100 because I will have to buy another one, or sell this thing for $450 to be fiscally neutral.Thanks for answering back, I dont have much experience with ebay.
If it were me.. I would do a partial return and get the 50.
I don't know how hard it is to take the digitizer off but my past experience with ebay related purchases are never great. If you do manage to get it off without damaging it I'm sure he might even throw up the excuse that it is damaged on his end, and you will have to do an insurance claim through whoever did the shipment.
Speaking on the ebay site, that is definitely not a legit ebay affiliated site.
It's probably his own site use to track his sales and whatnot. I would say it's fine to use but dont put any personal information into it.
That first portal with item # and your ID seems ok to put in, but I wouldnt do any passwords or **** like that.
8Fishes said:
If it were me.. I would do a partial return and get the 50.
I don't know how hard it is to take the digitizer off but my past experience with ebay related purchases are never great. If you do manage to get it off without damaging it I'm sure he might even throw up the excuse that it is damaged on his end, and you will have to do an insurance claim through whoever did the shipment.
Speaking on the ebay site, that is definitely not a legit ebay affiliated site.
It's probably his own site use to track his sales and whatnot. I would say it's fine to use but dont put any personal information into it.
That first portal with item # and your ID seems ok to put in, but I wouldnt do any passwords or **** like that.
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I have no clue how this guy has such a good reputation, I mean, does that short video clip not demonstrate that the glass doesnt have a single scratch, much less any cracks, the amoled display is perfect, so I obviously didnt pierce the display, and well, I dont think that the screen would show any sign of life if I tore the cable. He is pulling sneaky tricks to avoid refunding my money. I dont even want an exchange from him, because I don't want to deal with this type of situation. I have to wait until June 3rd to escalate to ebay, and I am going to stand my ground.
Hell, I really dont have a choice, it says right above his message that if I complete any transaction outside of ebay, I forfeit my buyer protection from ebay.
Thanks to everyone who responded to my thread, ebay sided with me, and told me to send the item back, and I would get a full refund, so I printed the shipping label that they supplied me, and I tried to be careful removing it, packed it up and shipped it last thursday, and just a few hours ago, it was delivered, ebay refunded the money to my prepaid credit card. So while I wait for the funds to post, im wondering, should I just keep the money, and just sell the phone without a screen, or is it worth ordering a digitizer from a different guy and try it again? You think that I could get any money for the motherboard and all of the pieces, or should I just put it back together and sell my htc amaze (what im using atm)? Thanks again for the advice!
cuiltheory said:
Thanks to everyone who responded to my thread, ebay sided with me, and told me to send the item back, and I would get a full refund, so I printed the shipping label that they supplied me, and I tried to be careful removing it, packed it up and shipped it last thursday, and just a few hours ago, it was delivered, ebay refunded the money to my prepaid credit card. So while I wait for the funds to post, im wondering, should I just keep the money, and just sell the phone without a screen, or is it worth ordering a digitizer from a different guy and try it again? You think that I could get any money for the motherboard and all of the pieces, or should I just put it back together and sell my htc amaze (what im using atm)? Thanks again for the advice!
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Me ... for the money I would look online for a used one in your local area, online classifieds, etc. At least then if there's an obvious problem you can see it before handing over cash. I don't know about your area but the S2's come up pretty regularly where I'm at in the $125-200 price range. Everyone is onto the S3/4 band wagon. With your current phone ... if nothing else you'll have a spare for parts.
Aimless Rambler said:
Me ... for the money I would look online for a used one in your local area, online classifieds, etc. At least then if there's an obvious problem you can see it before handing over cash. I don't know about your area but the S2's come up pretty regularly where I'm at in the $125-200 price range. Everyone is onto the S3/4 band wagon. With your current phone ... if nothing else you'll have a spare for parts.
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I live in jacksonville, florida, and typically s2's go for atleast $200-$225, sometimes even $275 if the screen and bezel don't have a bunch of scratches, so I have been looking online for those digitizers that include the midframe, and they are around $175, but it seems pike all that I have to do at this point is transfer the motherboard, front facing camera and earpiece/mic jack, and it would be mint. I just sanded down the bezel since it was all apart, and what a pita to get that chrome off, and make it all look uniform!
Btw, whats up with the led for the charging light? I never noticed it light up when I plugged it into charge. My htc amaze shines green when fully charged, and orange when charging. I already read that we dont have a notification led, but I see these tiny little round crystal looking dots next to the front facing camera, but no ribbon coming off of them, are those just samsung ricing out their phones like a civic with an exhuast tip?
I thought those were sensors.
Sent from my SAMSUNG-SGH-T989 using xda premium