My mom dropped her Note 3 in water a couple days ago. I've dried it, soaked it in 91% alcohol and dried it again, but the screen won't work(Doesn't respond to touch input or show an image). I can connect it to my laptop, but it won't be able to load all the files. It will show a couple files before it stops loading, the phone vibrates, and it attempts to reconnect with my laptop.
Seeing as it's almost impossible to retrieve the photos the "normal way," is there any alternative to accessing the memory?
Wow. What kind of water did she drop it in? Did you let it soak in the alcohol for at least 30 min.? I hope you didn't try to power it back up whole components were still damp.
Sent from my SM-N9005 using Tapatalk
kcohen67 said:
Wow. What kind of water did she drop it in? Did you let it soak in the alcohol for at least 30 min.? I hope you didn't try to power it back up whole components were still damp.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
No, I let it dry over night, soaked it for a couple minutes(I didn't have the time to watch it for 30 mins cause I had to leave for work) and then let it dry overnight again. I mean, I can hear the bootup song, the volume keys work, and she still gets notifications from her wechat or w/e. Maybe I'll soak it for 30 mins .-. Unless you advise against using excessive alcohol. .-.
Aside from soaking it for 30 minutes again, do you have any other suggestions as for my next course of action?
Did you completely disassemble the phone to ensure all areas dry out?
Did you try installing a custom recovery such as TWRP and then booting into TWRP and mounting the data partition?
audit13 said:
Did you completely disassemble the phone to ensure all areas dry out?
Did you try installing a custom recovery such as TWRP and then booting into TWRP and mounting the data partition?
Click to expand...
Click to collapse
It has a custom recovery. I just don't know exactly how to navigate to that option because the screen isn't functioning >.<
Aaand I didn't completely disassemble the phone. I got as deep at the motherboard(Which isn't very deep) because I didn't want to deal with the adhesive in the device.
PS- is it safe to re-soak the device in the alcohol a second time? Is it too late to fix it?
It's possible that there is still moisture inside the phone and is causing a short when powered on. Have a look at some teardown websites for the phone. Don't remove parts that have been attached with adhesive.
Once disassembled, place all of the items in a plastic bag with uncooked rice or desiccant and seal it for a couple of days. I would not soak the phone anymore.
audit13 said:
It's possible that there is still moisture inside the phone and is causing a short when powered on. Have a look at some teardown websites for the phone. Don't remove parts that have been attached with adhesive.
Once disassembled, place all of the items in a plastic bag with uncooked rice or desiccant and seal it for a couple of days. I would not soak the phone anymore.
Click to expand...
Click to collapse
Thanks! Just out of curiosity, what is the danger in submerging the parts in alcohol a second time?
Alcohol that is less than 100 percent will have a distilled water component so soaking the phone again may not help.
Related
evo 4g slid off my lap wall turning a corner and landed in my 1qt 3/4s full cup of water. it wasn't till my second twitter text that i finely figured out were the fancy lights were coming from. i pulled the phone had my fiance take the cover and battery out instantly.
when i got home we took the phone, with no battery and back and submerged it in rice. after three days the phone seamed dry except for a small amount of water trapped between the digitizer and the screen. after another two days in rice i tracked down the tools needed to disassemble my phone to let out the trapped water.
while letting out the trapped water i broke the ribbon cable for the digitizer and had to order a replacement. 5 days later i installed the new digitizer only to find that my phone would not boot past the white EVO 4g Sprint screen. (given normal time)
over the days and mostly after rooting my replacement Evo i managed to get the swimming one to boot into Hboot/fastboot. from there it froze before booting into recovery. so i flashed a new recovery. then after letting it boot for 15min i got into recovery were i flashed a new rom.
where i stand now.
the phone takes a 20+ to boot then once it does i cant unlock the phone or get any indication that the touch is working. additionally when i hit the power button and wait a solid minute it brings up the lock screen again, shows the lock screen then immediately goes black again.
im running out of things flash. any ideas.
The phone has hardware damage. Sry boss.
Sent From Space Using My ICS Flavored Sensation
Hey,
Yeah unfortunately you probably fried the electronics and corrupt the data, water damage kills phones and if you dont dry it out in rice until its all done your probally going to fry your phone! so you should be lucky if your sd card still works after this!
But this is all hardware and you will need to get your phone replaced hopefully you have TEP!
I wish you the best of luck!
Stevo
I will reinforce the above statements. If your SD card doesnt work then plug it into your computer, enter disk manager, and see if your system at least sees that the disk is present. If it does then you can run File Scavenger and save your files. If not....then toss it in the trash with your phone.
i don't think it is a hardware issue. i have examined the board and can find no evidence of a short. also the phone boots, it takes a while but it boots, Hboot and Recovery (now) are fully functional. if it was hardware seams i would have less than i have.
is there a way to get a hardware error log or report through fastboot or adb? I'm not going to replace any components but it would be nice to at least know for sure what the final nail is/was.
O the SD card never gave me an issue. have been using it in both my temp phone and the replacement evo mentioned in the original post.
Ok, this is what you do....unless you have a great knowledge of microcircuits and boards, water damage repair is not an exact science.
I own a repair shop and this is what I do and I have about a 70% success rate.
Take apart your whole phone again, go to the store (K-Mart, Walmart, Drug Store and get a bottle of atleast 92% Isopropyl Alcohol. Submerge only the logic board in the alcohol and let it sit 2-3 hours. Then while still in the container of alcohol take a soft bristle toothbrush and clean all the contacts.
Take the logic board out and let dry (Should only take about 30 mins, alcohol dries very fast)
Reassemble and try to boot!!!
Best of luck to you!!!
it worked
NewTalk said:
Ok, this is what you do....unless you have a great knowledge of microcircuits and boards, water damage repair is not an exact science.
I own a repair shop and this is what I do and I have about a 70% success rate.
Take apart your whole phone again, go to the store (K-Mart, Walmart, Drug Store and get a bottle of atleast 92% Isopropyl Alcohol. Submerge only the logic board in the alcohol and let it sit 2-3 hours. Then while still in the container of alcohol take a soft bristle toothbrush and clean all the contacts.
Take the logic board out and let dry (Should only take about 30 mins, alcohol dries very fast)
Reassemble and try to boot!!!
Best of luck to you!!!
Click to expand...
Click to collapse
so this worked. the phone boots, unlocks, and does all the basic things i would expect it to for not having all of its screws
NewTalk said:
Ok, this is what you do....unless you have a great knowledge of microcircuits and boards, water damage repair is not an exact science.
I own a repair shop and this is what I do and I have about a 70% success rate.
Take apart your whole phone again, go to the store (K-Mart, Walmart, Drug Store and get a bottle of atleast 92% Isopropyl Alcohol. Submerge only the logic board in the alcohol and let it sit 2-3 hours. Then while still in the container of alcohol take a soft bristle toothbrush and clean all the contacts.
Take the logic board out and let dry (Should only take about 30 mins, alcohol dries very fast)
Reassemble and try to boot!!!
Best of luck to you!!!
Click to expand...
Click to collapse
Very cool. In case I ever drop mine in some water I'll try this.
Sent from my PC36100 using XDA
long term affects
the phone takes forever to boot. i'm talking 10 min at the minimum. i have installed several ROMs, upgraded the recovery, no matter what i do this phone takes 100 200 % longer to boot than any of my other evo 4gs running the same rom, kernel, and recovery.
any ideas?
it really slows down my testing.
I want to test ROMS and use as a remote for my XBMC setup.
Did this work?
bbwarmth said:
Did this work?
Click to expand...
Click to collapse
YES IT DID.
I use it as a network remote and for games, so i haven't tested the cell phone aspects of the phone but i don't see why they wouldn't work.
the long boot time is only draw back i have found.
Hello, I have a Note 2, and today I accidentally did spill water on it, I did take out the battery, dry everything, battery, contacts, the surface, I removed the SIM card, and I have not turned it on since it happened, I'm afraid that there's still water inside; I dry it at least 5 seconds after it happened, I was readin on putting the phone in rice in a bowl, without battery, disassembled or assembled? does it work? does it has to be fully covered? it's dry now, but if you please can give me another advice, I would appreciate it, thanks!
saman0suke1 said:
Hello, I have a Note 2, and today I accidentally did spill water on it, I did take out the battery, dry everything, battery, contacts, the surface, I removed the SIM card, and I have not turned it on since it happened, I'm afraid that there's still water inside; I dry it at least 5 seconds after it happened, I was readin on putting the phone in rice in a bowl, without battery, disassembled or assembled? does it work? does it has to be fully covered? it's dry now, but if you please can give me another advice, I would appreciate it, thanks!
Click to expand...
Click to collapse
Yes disassemble it. i mean remove battery cover and battery too and let it in a bowl of rice(covering the phone with the rice) for a day. It'll absorb the humidity and phone should work .
hope i helped, bests
Sent from my GT-N7100 using xda premium
saman0suke1 said:
Hello, I have a Note 2, and today I accidentally did spill water on it, I did take out the battery, dry everything, battery, contacts, the surface, I removed the SIM card, and I have not turned it on since it happened, I'm afraid that there's still water inside; I dry it at least 5 seconds after it happened, I was readin on putting the phone in rice in a bowl, without battery, disassembled or assembled? does it work? does it has to be fully covered? it's dry now, but if you please can give me another advice, I would appreciate it, thanks!
Click to expand...
Click to collapse
well yes you can keep the phone on a bowl of rice but dont fully submerged the phone in rsther kkep it on top level just a bit submerged, dont ever try to to use hair dryer and stuff, rather the best way would be if you can disassemble the unit and keep it to dry moisture for a day and it should run fine after that ,do check if any motherboard has any water residue and even the digtizer if found then let it dry more until unless you are sure it has soaked the moisture
I've left the phone in a bag half covered with rice, I won't use it until tomorrow, I'm pretty sure it's ok, as I said, I dryed it in about 5 seconds after I spill the water, thanks for the help, I will let you know if it works
EDITED: It works fine! I just hope it does not give me any problem in the incoming days, thanks!!!
I've dropped my phone to water and it was working for some moment's and it got shut down.I dried it and i tried to press power but it didn't react at all and it's not turning on now.Do we have something on our phone that can prove that it was exposed to water ? Or is there something i could do to fix the prob ? Also only half of the phone got into water.And it vibrated once after like half an hour by itself,and i heard some weird sound from phone for some time.
Weekend Offender said:
I've dropped my phone to water and it was working for some moment's and it got shut down.I dried it and i tried to press power but it didn't react at all and it's not turning on now.
Click to expand...
Click to collapse
My friend with a S4 had same problem.
How he fixed it was that he shut his phone off and left it in a bowl of uncooked rice (or use any dehydrator) for 2 or 3 days.
This is just advice and I've never experienced such issue.
Sent from my P6-U06
Well, uncooked rice is good, its an easy alternative. Whats even better is silica gel. Its not easily available unless you're working in chemistry lab or have friends that do. For silica gel, you can heat up the silica gel first, let it cool and put your phone inside the silica gel and let it be for 2 hours, even better if you remove the simcard and memory card tray so that the moisture can secape from inside the phone. You can try opening the back cover, only if you know how. Actually you need to open (I cant explain it here) the bottom rounded cover, then slide down the back cover then gently pull it out. For silica gel, a few hours should be enough. Longer is better. For uncooked rice, I would suggest a few days.Longer would be better.
Its really best to remove the battery of a phone, but in our phone case, its a bit difficult unless you know how to. At least you can put some insulator between the power contact between the battery and the phone.
It was sitting whole night on table and i plugged it on charger and now it booted and everything work's.
I've read somewhere that if it work's it can die any time because of water that was inside,like ppl had their phone working for 2 - 3 months and suddenly they stop.Do you know any way that I can prevent this from happening ?
EDIT: Now my touch doesn't work.
Weekend Offender said:
It was sitting whole night on table and i plugged it on charger and now it booted and everything work's.
I've read somewhere that if it work's it can die any time because of water that was inside,like ppl had their phone working for 2 - 3 months and suddenly they stop.Do you know any way that I can prevent this from happening ?
EDIT: Now my touch doesn't work.
Click to expand...
Click to collapse
I think you should use the rice method to remove all traces of water left in your phone.
Weekend Offender said:
It was sitting whole night on table and i plugged it on charger and now it booted and everything work's.
I've read somewhere that if it work's it can die any time because of water that was inside,like ppl had their phone working for 2 - 3 months and suddenly they stop.Do you know any way that I can prevent this from happening ?
EDIT: Now my touch doesn't work.
Click to expand...
Click to collapse
As we have said, leave your phone inside a bowl/box of uncooked rice, its a good humidity absorber. That will absorb almost all the humidity inside your phone. Don;t turn it on until then. You don't want anything to short circuit inside your phone. Silica gel is whole lot better than uncooked rice, but it can be hard to find.
Hardware button's doesn't work too so i can't wake it or turn it off..It was in rice for good 8 hour's and today I will return it to service.I think digitizer,microphone and hardware button's are the only thing's that doesn't work atm.
I was just listening to music when it fell in the tub filled with water(obviously). My initial reaction being the idiot and panicky me is to try if my phone is still on, and it was. then the battery drained so quickly and then i clicked the shut off button and it went off. I tried the rice method overnight. Nothing happened. Does my phone still have hope or should I let go? please help
Hi everyone,
I tried to find any existing similar issue on the web and here but nothing exactly. I'll start by explaining what happened to my phone:
My phone got water damaged and I quickly removed the back cover (which was cracked and through where the water found its way in) and tried to dry it. I didn't have tools to remove the battery because I was on vacation.
The next day the phone was powering on, but the operating system wasn't booting. It got stuck in the logo and sometimes after a long-time waiting was booting but stuck in "WELCOME" screen and no touchscreen working (the first touch but then it was freezing and rebooting ).
So, I decided to to a factory reset, where everything got messed up. I did FR and it looked like it was going to work though it was taking too long to get to the WELCOME screen. But then it was still freezing.
I tried to install stock firmware with Wondershare DrFone which basically uses Odin (and I did use Odin alone) but it couldn't get through I guess because of the FRP lock.
>>>ATTENTION: I know how to remove the FRP, but the phone never gets to the Google page where you get asked to put the email address and password"<<<
I don't have much experience so first I was afraid to try anything else as I didn't want to brick my phone. I don't know if by installing TWRP I would be able to remove the FRP lock WITHOUT GETTING TO HTE FRP LOCK PAGE?? . By the way, I couldn't find the dedicated TWRP for my model which is SM-N975W on Snapdragon, carrier unlocked in Canada.
It would be appreciated if someone could give some advice on this issue.
Thanks in advance
Try the smarts' tips on Youtube.
ze7zez said:
Try the smarts' tips on Youtube.
Click to expand...
Click to collapse
I'm going to edit my post and clarify that I can't make it to the FRP page where you get asked to enter your Google email and password.
Thanks for the reply though.
nrgX said:
I'm going to edit my post and clarify that I can't make it to the FRP page where you get asked to enter your Google email and password.
Thanks for the reply though.
Click to expand...
Click to collapse
It does not matter. The trick is something else. As I wrote. Watch smart tips.
I have successfully unlocked FRP on 4 different phone models, just based on youtube hints.
ze7zez said:
It does not matter. The trick is something else. As I wrote. Watch smart tips.
I have successfully unlocked FRP on 4 different phone models, just based on youtube hints.
Click to expand...
Click to collapse
Do you understand that my phone CAN NOT do any of these actions? If it gets to the Welcome screen (after the factory reset) it freezes there.
The phone must be completely dry!!!
If not disconnect the battery. This should have been done immediately. The damage may be permanent at this point if still wet.
Anhydrous isopropyl alcohol can be used as a drying agent but use discretion not to get it in between the display and front glass! Flush well then remove as much of the alcohol as possible, quickly as it's hygroscopic. Low pressure air can be used but carefully; don't force the alcohol where you don't want it. It will leave water marks on the glass if it gets there.
Place on side in a warm/hot, dry room with a fan blowing on it for 2-3 or more days.
blackhawk said:
The phone must be completely dry!!!
If not disconnect the battery. This should have been done immediately. The damage may be permanent at this point if still wet.
Anhydrous isopropyl alcohol can be used as a drying agent but use discretion not to get it in between the display and front glass! Flush well then remove as much of the alcohol as possible, quickly as it's hygroscopic. Low pressure air can be used but carefully; don't force the alcohol where you don't want it. It will leave water marks on the glass if it gets there.
Place on side in a warm/hot, dry room with a fan blowing on it for 2-3 or more days.
Click to expand...
Click to collapse
Thank you for the advice.
The phone had the water damage 3 weeks ago. and it did get very little water inside, but enough to screw up the system I guess.
nrgX said:
Thank you for the advice.
The phone had the water damage 3 weeks ago. and it did get very little water inside, but enough to screw up the system I guess.
Click to expand...
Click to collapse
So R.I.P.
ze7zez said:
So R.I.P.
Click to expand...
Click to collapse
You sound so confident. What makes you think it is not repairable?
nrgX said:
Thank you for the advice.
The phone had the water damage 3 weeks ago. and it did get very little water inside, but enough to screw up the system I guess.
Click to expand...
Click to collapse
It may not be completely dry.
blackhawk said:
It may not be completely dry.
Click to expand...
Click to collapse
After 3 weeks??? It stayed in rice few days, blowed warm air after for few hours, left in dry place after that. There's no way this phone is not dry. No way.
nrgX said:
After 3 weeks??? It stayed in rice few days, blowed warm air after for few hours, left in dry place after that. There's no way this phone is not dry. No way.
Click to expand...
Click to collapse
Rice does nothing!!!
Pull rear cover, *disconnect the battery* and put a fan on it as described above.
The clock is ticking Mr Wick, don't dilly dally...
nrgX said:
You sound so confident. What makes you think it is not repairable?
Click to expand...
Click to collapse
"My phone got water damaged and I quickly removed the back cover (which was cracked and through where the water found its way in) and tried to dry it. I didn't have tools to remove the battery because I was on vacation.
The next day the phone was powering on, but the operating system wasn't booting."
It was a huge mistake of yours to turn on the phone after such a short time after flooding. If there was a short circuit and damage to a component, no amount of drying for a million years can help.
ze7zez said:
"My phone got water damaged and I quickly removed the back cover (which was cracked and through where the water found its way in) and tried to dry it. I didn't have tools to remove the battery because I was on vacation.
The next day the phone was powering on, but the operating system wasn't booting."
It was a huge mistake of yours to turn on the phone after such a short time after flooding. If there was a short circuit and damage to a component, no amount of drying for a million years can help.
Click to expand...
Click to collapse
I totally understand and I was aware of the possibility of the short circuit.
But I don't want just to assume that there's been any damage to the electronic components since what we're facing right now is the phone is booting but the FRP lock is not letting us to proceed.
So is there anything that you can help with regards to this?
Thanks
ze7zez said:
"My phone got water damaged and I quickly removed the back cover (which was cracked and through where the water found its way in) and tried to dry it. I didn't have tools to remove the battery because I was on vacation.
The next day the phone was powering on, but the operating system wasn't booting."
It was a huge mistake of yours to turn on the phone after such a short time after flooding. If there was a short circuit and damage to a component, no amount of drying for a million years can help.
Click to expand...
Click to collapse
Water is not good... and it doesn't take much.
It may or may not be permanently damage. If it's salt water it's already dead. Fresh water exposure may be salvageable but don't count on it.
The biggest threat is corrosion. The power circuits and V+ busses were are at highest risk as are the ribbon cable contacts. Water will nest in the pins and cause corrosion especially if they have voltage on them.
The BGA chipsets have their contacts underneath them and their undersides must be perfectly dry. That takes heat and time. Heat drives out moisture. Anhydrous Isopropyl alcohol absorbs water to help displace it. Alcohol evaporates faster than water.
Anything up to 120F is permissible.
A vacuum chamber with a lower than atmospheric pressure can also be used to speed drying.
nrgX said:
(...) If it gets to the Welcome screen (after the factory reset) it freezes there.
Click to expand...
Click to collapse
This is not the effect of FRP blockage, but, for example, damage to the electronics.
nrgX said:
I totally understand and I was aware of the possibility of the short circuit.
But I don't want just to assume that there's been any damage to the electronic components since what we're facing right now is the phone is booting but the FRP lock is not letting us to proceed.
So is there anything that you can help with regards to this?
Thanks
Click to expand...
Click to collapse
FRP unlocking support violates XDA rules. Don't get XDA in trouble! There are resources on the internet or Samsung can do it.
You must first be sure the phone is completely dry or it will be a goner for sure. FRP is the least of your worries.
Even if the phone is fully dry after several weeks, components could be still damaged.
ze7zez said:
This is not the effect of FRP blockage, but, for example, damage to the electronics.
Click to expand...
Click to collapse
The rom may have been corrupted or it's still wet or it's dry and blown out.
More than likely it moisture under a BGA chipset or in the ribbon cable contacts.
There's a reason manufacturers won't warranty water damage. Salt water is particularly insidious.
I've successfully salvaged a Buds case that deep sixed into a full cup of coffee, cream and sugar of course. Ripped it apart within 2 minutes, flushed with RO water then anhydrous isopropyl alcohol.
Allowed to dry for a day in the sun. Drank coffee. Over 2.5 years latter it still charges normally.
blackhawk said:
FRP unlocking support violates XDA rules. Don't get XDA in trouble! There are resources on the internet or Samsung can do it.
You must first be sure the phone is completely dry or it will be a goner for sure. FRP is the least of your worries.
Click to expand...
Click to collapse
Thanks for clarifying the rules about with regard to FRP.
So sitting in my hot tub switching songs and I turn to look at something and dipped the very bottom portion of the phone in the water the outside screen turned green and turned off I put it in rice for 3 days the outside screen does not turn on anymore but the inside screen did.. and now will not hold a charge and the battery has died.. it says it's too cold and needs to cool down before it can charge. are there any remedies for this? I'd like to get the rest of the stuff off the phone or get it fixed
Power down and do not restart or attempt to charge.
The battery should be disconnected asap.
It needs to have the cover(s) pulled and dried out first.
Rice is useless. Tik-tok, time is not a luxury you have. Corrosion never sleeps.
blackhawk said:
Power down and do not restart or attempt to charge.
The battery should be disconnected asap.
It needs to have the cover(s) pulled and dried out first.
Rice is useless. Tik-tok, time is not a luxury you have. Corrosion never sleeps.
Click to expand...
Click to collapse
This actually happened a couple of weeks ago.. and I don't know how to pull the covers
If the water is outside on the port it wouldn't be a problem but it's internal (display failed). Get it looked at soon.
If you never removed the cover(s) before now may not be the time to learn. If salt or brine water got into it it's already dead, fresh water may be salvageable.
blackhawk said:
If the water is outside on the port it wouldn't be a problem but it's internal (display failed). Get it looked at soon.
If you never removed the cover(s) before now may not be the time to learn. If salt or brine water got into it it's already dead, fresh water may be salvageable.
Click to expand...
Click to collapse
blackhawk said:
If the water is outside on the port it wouldn't be a problem but it's internal (display failed). Get it looked at soon.
If you never removed the cover(s) before now may not be the time to learn. If salt or brine water got into it it's already dead, fresh water may be salvageable.
Click to expand...
Click to collapse
It's hot tub water which is soft water but these things are supposed to be water resistant
danbear7777 said:
It's hot tub water which is soft water but these things are supposed to be water resistant
Click to expand...
Click to collapse
Obviously not. Regardless of their IP rating I always assume my N10+'s are not safe to water exposure.
Try using a hair dryer with the cool air setting to blow the Type-C port for a while. Then try again. If that doesn't work then try a different cable
iceepyon said:
Try using a hair dryer with the cool air setting to blow the Type-C port for a while. Then try again. If that doesn't work then try a different cable
Click to expand...
Click to collapse
The display was effected meaning the water is inside. Trying to power it on will only do more damage.