Hi everyone,
I tried to find any existing similar issue on the web and here but nothing exactly. I'll start by explaining what happened to my phone:
My phone got water damaged and I quickly removed the back cover (which was cracked and through where the water found its way in) and tried to dry it. I didn't have tools to remove the battery because I was on vacation.
The next day the phone was powering on, but the operating system wasn't booting. It got stuck in the logo and sometimes after a long-time waiting was booting but stuck in "WELCOME" screen and no touchscreen working (the first touch but then it was freezing and rebooting ).
So, I decided to to a factory reset, where everything got messed up. I did FR and it looked like it was going to work though it was taking too long to get to the WELCOME screen. But then it was still freezing.
I tried to install stock firmware with Wondershare DrFone which basically uses Odin (and I did use Odin alone) but it couldn't get through I guess because of the FRP lock.
>>>ATTENTION: I know how to remove the FRP, but the phone never gets to the Google page where you get asked to put the email address and password"<<<
I don't have much experience so first I was afraid to try anything else as I didn't want to brick my phone. I don't know if by installing TWRP I would be able to remove the FRP lock WITHOUT GETTING TO HTE FRP LOCK PAGE?? . By the way, I couldn't find the dedicated TWRP for my model which is SM-N975W on Snapdragon, carrier unlocked in Canada.
It would be appreciated if someone could give some advice on this issue.
Thanks in advance
Try the smarts' tips on Youtube.
ze7zez said:
Try the smarts' tips on Youtube.
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Click to collapse
I'm going to edit my post and clarify that I can't make it to the FRP page where you get asked to enter your Google email and password.
Thanks for the reply though.
nrgX said:
I'm going to edit my post and clarify that I can't make it to the FRP page where you get asked to enter your Google email and password.
Thanks for the reply though.
Click to expand...
Click to collapse
It does not matter. The trick is something else. As I wrote. Watch smart tips.
I have successfully unlocked FRP on 4 different phone models, just based on youtube hints.
ze7zez said:
It does not matter. The trick is something else. As I wrote. Watch smart tips.
I have successfully unlocked FRP on 4 different phone models, just based on youtube hints.
Click to expand...
Click to collapse
Do you understand that my phone CAN NOT do any of these actions? If it gets to the Welcome screen (after the factory reset) it freezes there.
The phone must be completely dry!!!
If not disconnect the battery. This should have been done immediately. The damage may be permanent at this point if still wet.
Anhydrous isopropyl alcohol can be used as a drying agent but use discretion not to get it in between the display and front glass! Flush well then remove as much of the alcohol as possible, quickly as it's hygroscopic. Low pressure air can be used but carefully; don't force the alcohol where you don't want it. It will leave water marks on the glass if it gets there.
Place on side in a warm/hot, dry room with a fan blowing on it for 2-3 or more days.
blackhawk said:
The phone must be completely dry!!!
If not disconnect the battery. This should have been done immediately. The damage may be permanent at this point if still wet.
Anhydrous isopropyl alcohol can be used as a drying agent but use discretion not to get it in between the display and front glass! Flush well then remove as much of the alcohol as possible, quickly as it's hygroscopic. Low pressure air can be used but carefully; don't force the alcohol where you don't want it. It will leave water marks on the glass if it gets there.
Place on side in a warm/hot, dry room with a fan blowing on it for 2-3 or more days.
Click to expand...
Click to collapse
Thank you for the advice.
The phone had the water damage 3 weeks ago. and it did get very little water inside, but enough to screw up the system I guess.
nrgX said:
Thank you for the advice.
The phone had the water damage 3 weeks ago. and it did get very little water inside, but enough to screw up the system I guess.
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Click to collapse
So R.I.P.
ze7zez said:
So R.I.P.
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You sound so confident. What makes you think it is not repairable?
nrgX said:
Thank you for the advice.
The phone had the water damage 3 weeks ago. and it did get very little water inside, but enough to screw up the system I guess.
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Click to collapse
It may not be completely dry.
blackhawk said:
It may not be completely dry.
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After 3 weeks??? It stayed in rice few days, blowed warm air after for few hours, left in dry place after that. There's no way this phone is not dry. No way.
nrgX said:
After 3 weeks??? It stayed in rice few days, blowed warm air after for few hours, left in dry place after that. There's no way this phone is not dry. No way.
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Click to collapse
Rice does nothing!!!
Pull rear cover, *disconnect the battery* and put a fan on it as described above.
The clock is ticking Mr Wick, don't dilly dally...
nrgX said:
You sound so confident. What makes you think it is not repairable?
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Click to collapse
"My phone got water damaged and I quickly removed the back cover (which was cracked and through where the water found its way in) and tried to dry it. I didn't have tools to remove the battery because I was on vacation.
The next day the phone was powering on, but the operating system wasn't booting."
It was a huge mistake of yours to turn on the phone after such a short time after flooding. If there was a short circuit and damage to a component, no amount of drying for a million years can help.
ze7zez said:
"My phone got water damaged and I quickly removed the back cover (which was cracked and through where the water found its way in) and tried to dry it. I didn't have tools to remove the battery because I was on vacation.
The next day the phone was powering on, but the operating system wasn't booting."
It was a huge mistake of yours to turn on the phone after such a short time after flooding. If there was a short circuit and damage to a component, no amount of drying for a million years can help.
Click to expand...
Click to collapse
I totally understand and I was aware of the possibility of the short circuit.
But I don't want just to assume that there's been any damage to the electronic components since what we're facing right now is the phone is booting but the FRP lock is not letting us to proceed.
So is there anything that you can help with regards to this?
Thanks
ze7zez said:
"My phone got water damaged and I quickly removed the back cover (which was cracked and through where the water found its way in) and tried to dry it. I didn't have tools to remove the battery because I was on vacation.
The next day the phone was powering on, but the operating system wasn't booting."
It was a huge mistake of yours to turn on the phone after such a short time after flooding. If there was a short circuit and damage to a component, no amount of drying for a million years can help.
Click to expand...
Click to collapse
Water is not good... and it doesn't take much.
It may or may not be permanently damage. If it's salt water it's already dead. Fresh water exposure may be salvageable but don't count on it.
The biggest threat is corrosion. The power circuits and V+ busses were are at highest risk as are the ribbon cable contacts. Water will nest in the pins and cause corrosion especially if they have voltage on them.
The BGA chipsets have their contacts underneath them and their undersides must be perfectly dry. That takes heat and time. Heat drives out moisture. Anhydrous Isopropyl alcohol absorbs water to help displace it. Alcohol evaporates faster than water.
Anything up to 120F is permissible.
A vacuum chamber with a lower than atmospheric pressure can also be used to speed drying.
nrgX said:
(...) If it gets to the Welcome screen (after the factory reset) it freezes there.
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Click to collapse
This is not the effect of FRP blockage, but, for example, damage to the electronics.
nrgX said:
I totally understand and I was aware of the possibility of the short circuit.
But I don't want just to assume that there's been any damage to the electronic components since what we're facing right now is the phone is booting but the FRP lock is not letting us to proceed.
So is there anything that you can help with regards to this?
Thanks
Click to expand...
Click to collapse
FRP unlocking support violates XDA rules. Don't get XDA in trouble! There are resources on the internet or Samsung can do it.
You must first be sure the phone is completely dry or it will be a goner for sure. FRP is the least of your worries.
Even if the phone is fully dry after several weeks, components could be still damaged.
ze7zez said:
This is not the effect of FRP blockage, but, for example, damage to the electronics.
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Click to collapse
The rom may have been corrupted or it's still wet or it's dry and blown out.
More than likely it moisture under a BGA chipset or in the ribbon cable contacts.
There's a reason manufacturers won't warranty water damage. Salt water is particularly insidious.
I've successfully salvaged a Buds case that deep sixed into a full cup of coffee, cream and sugar of course. Ripped it apart within 2 minutes, flushed with RO water then anhydrous isopropyl alcohol.
Allowed to dry for a day in the sun. Drank coffee. Over 2.5 years latter it still charges normally.
blackhawk said:
FRP unlocking support violates XDA rules. Don't get XDA in trouble! There are resources on the internet or Samsung can do it.
You must first be sure the phone is completely dry or it will be a goner for sure. FRP is the least of your worries.
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Click to collapse
Thanks for clarifying the rules about with regard to FRP.
Related
My mom dropped her Note 3 in water a couple days ago. I've dried it, soaked it in 91% alcohol and dried it again, but the screen won't work(Doesn't respond to touch input or show an image). I can connect it to my laptop, but it won't be able to load all the files. It will show a couple files before it stops loading, the phone vibrates, and it attempts to reconnect with my laptop.
Seeing as it's almost impossible to retrieve the photos the "normal way," is there any alternative to accessing the memory?
Wow. What kind of water did she drop it in? Did you let it soak in the alcohol for at least 30 min.? I hope you didn't try to power it back up whole components were still damp.
Sent from my SM-N9005 using Tapatalk
kcohen67 said:
Wow. What kind of water did she drop it in? Did you let it soak in the alcohol for at least 30 min.? I hope you didn't try to power it back up whole components were still damp.
Sent from my SM-N9005 using Tapatalk
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No, I let it dry over night, soaked it for a couple minutes(I didn't have the time to watch it for 30 mins cause I had to leave for work) and then let it dry overnight again. I mean, I can hear the bootup song, the volume keys work, and she still gets notifications from her wechat or w/e. Maybe I'll soak it for 30 mins .-. Unless you advise against using excessive alcohol. .-.
Aside from soaking it for 30 minutes again, do you have any other suggestions as for my next course of action?
Did you completely disassemble the phone to ensure all areas dry out?
Did you try installing a custom recovery such as TWRP and then booting into TWRP and mounting the data partition?
audit13 said:
Did you completely disassemble the phone to ensure all areas dry out?
Did you try installing a custom recovery such as TWRP and then booting into TWRP and mounting the data partition?
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Click to collapse
It has a custom recovery. I just don't know exactly how to navigate to that option because the screen isn't functioning >.<
Aaand I didn't completely disassemble the phone. I got as deep at the motherboard(Which isn't very deep) because I didn't want to deal with the adhesive in the device.
PS- is it safe to re-soak the device in the alcohol a second time? Is it too late to fix it?
It's possible that there is still moisture inside the phone and is causing a short when powered on. Have a look at some teardown websites for the phone. Don't remove parts that have been attached with adhesive.
Once disassembled, place all of the items in a plastic bag with uncooked rice or desiccant and seal it for a couple of days. I would not soak the phone anymore.
audit13 said:
It's possible that there is still moisture inside the phone and is causing a short when powered on. Have a look at some teardown websites for the phone. Don't remove parts that have been attached with adhesive.
Once disassembled, place all of the items in a plastic bag with uncooked rice or desiccant and seal it for a couple of days. I would not soak the phone anymore.
Click to expand...
Click to collapse
Thanks! Just out of curiosity, what is the danger in submerging the parts in alcohol a second time?
Alcohol that is less than 100 percent will have a distilled water component so soaking the phone again may not help.
Hi long story short: Phone slip from my jacket into a ice cold water cooler and spend there at least 2 minutes.
I was able to disassemble and dry it up, did a trick with usb charging and replugging the battery at the same time of powering it up and I got it working again.
The display is soaked in water still no matter how much I try to dry it using a hair dryer. So I order a new one. + a new battery just in case this ones goes bad eventually.
Now my problem is that the usb is not being recognized while plugged on a computer.
Beside this I don't know what other hidden issues it might have.
How screw am I ?
How much mileage can I get out of this phone now?
Do you have any kind of corrosion on metal contact and/or phone motherboard? If so, the only way to fix corrosion is to clean it in ultrasound bath with chemicals.
you're not suppose to turn it on until it fully dried, too late for that
you should have left it in some rice for a few days
do it now and it might still be recoverable since it seems to still work, but don't get your hopes up
anonxlg said:
you're not suppose to turn it on until it fully dried, too late for that
you should have left it in some rice for a few days
do it now and it might still be recoverable since it seems to still work, but don't get your hopes up
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it was still on when I took it off the cooler, I couldn't turn it off without using the power button and this is not a galaxy that I could remove the battery right away. I wasn't at my place and didn't have any tools with me.
The phone is working now, but I don't know for how long. thanks for your advice thou.
then it's probably fine then, it can't get worse at least
anonxlg said:
then it's probably fine then, it can't get worse at least
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Yes it can, sometimes water damage shows itself after a few hours or days (corrossion). Hope OP is lucky and there is no permanant damage :fingers-crossed:
gee2012 said:
Yes it can, sometimes water damage shows itself after a few hours or days (corrossion). Hope OP is lucky and there is no permanant damage :fingers-crossed:
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Thanks for your reply, this is what I am mostly worried about. I don't know what I can do to meausure the extend of the damage at this point, so I am sailing blindfolded atm.
Icharius said:
Thanks for your reply, this is what I am mostly worried about. I don't know what I can do to meausure the extend of the damage at this point, so I am sailing blindfolded atm.
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Click to collapse
Put the turned off phone covered in a bowl with uncooked rice asap and let it in for a day or two to extract as much moisture as possible :good:
Well it seems it is done.
First the volume button went out, then the power button. I tried and clean it again with alcohol to no avail. Send it to a repair shop to see if they can fix it since the phone is still working but can't turn it off without the buttons.
Thanks everyone that chime in. really appreciate it!
I took my oneplus 3 for a brief swim. I blame new fatherhood. It inhaled a lot of water. I turned it off, dried it, and put it in rice for a couple days. Soon after turning it off, it started getting hot. I'm guessing something important is dead. I'd like to go through the process of fixing it. I have to replace the rear camera which stopped focusing anyway.
Here's where I'm at now.
1. The battery charges.
2. The screen works.
3. It boots up in developer mode or whatever the volume button down + power is.
4. Phone won't boot into OS.
My plan from this point forward:
1. Open up phone and inspect.
2. Clean components.
3. Test with pc and go through unbrick guide.
4. Order and replace broken parts.
Questions:
1. Is there a diagnostic I could run to figure out what is broken?
2. If I'm replacing something major, would it be fairly straightforward and worth the effort to replace the internal components with 3T components?
3. Anything else I should keep in mind or any thoughts on what is likely wrong with the phone?
I guess by letting it dry and then turn it on again you killed something in your phone.
Water has always a bit salt and minerals in it and once the phone these minerals are still left and can cause various short circuits.
I know its too late now, but what you should have done is turning the phone down after the accident and then wash it out with destilled water to wash out the minerals and after that let it dry.
For example blackboxes of crashed planes are left in a box with salty water and then it gets replaced more and more with destilled water.
I'd recommend you to visit a phone fixing shop. Finding the problem by yourself will be pretty tricky without the right tools.
MarcTremonti said:
I guess by letting it dry and then turn it on again you killed something in your phone.
Water has always a bit salt and minerals in it and once the phone these minerals are still left and can cause various short circuits.
I know its too late now, but what you should have done is turning the phone down after the accident and then wash it out with destilled water to wash out the minerals and after that let it dry.
For example blackboxes of crashed planes are left in a box with salty water and then it gets replaced more and more with destilled water.
I'd recommend you to visit a phone fixing shop. Finding the problem by yourself will be pretty tricky without the right tools.
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Click to collapse
Thanks. That makes sense. My suspicion is still that the damage occurred prior to turning the phone off, as the off phone kept heating up as if something was causing a massive battery drain. This will be helpful next time. Ugh, next time. There better not be a next time.
As I've yet to start taking the phone apart, I'm still pretty determined to troubleshoot it myself as much as I can. So any other suggestions people have would be appreciated. I've been quite unimpressed with the techs around here...
Any solution? Everything else works fine, when it happened I immediately submerged in rice.. {happened 2 weeks ago}
D13Gho said:
Any solution?
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Is your device properly dried?
If so, it might be time to open is and see any water damage on the digitizer connector.
In the mean time you might use an external mouse and keyboard plugged on to a hub in OTG.
D13Gho said:
Any solution?
Click to expand...
Click to collapse
Switch it off
Take the back off
There are a number of supposed ways to sort water damage but of course it depends on what damage has been done.
Options are
Submerg phone in a bowl of uncooked rice & leave in an airing cupboard overnight (or other very warm place)
Put phone in a freezer bag & place in the freezer overnight
Of course if the board is actually damaged only replacing the board will fix it but if it's just moisture causing a slight short circuit then maybe the above could would
TheFixItMan said:
Switch it off
Take the back off
There are a number of supposed ways to sort water damage but of course it depends on what damage has been done.
Options are
Submerg phone in a bowl of uncooked rice & leave in an airing cupboard overnight (or other very warm place)
Put phone in a freezer bag & place in the freezer overnight
Of course if the board is actually damaged only replacing the board will fix it but if it's just moisture causing a slight short circuit then maybe the above could would
Click to expand...
Click to collapse
Oh, dont Put in freezer. The water left inside hardens (obviosly) and expands/gets smaller.
U will have an damage like Touchscreen broken completely.
Rice Method has been Profen to Not Work very Well too. You can use These things you find in boot-packaging. They Work the best.
p8tgames said:
Oh, dont Put in freezer. The water left inside hardens (obviosly) and expands/gets smaller.
U will have an damage like Touchscreen broken completely.
Rice Method has been Profen to Not Work very Well too. You can use These things you find in boot-packaging. They Work the best.
Click to expand...
Click to collapse
Both methods have actually been proven to revive a USB stick that was submerged in water & I think they did it on phones too
Watch the gadget shows tested to destruction episodes if you live in the UK or have a vpn
And I can also confirm leaving the phone in airing cupboard method works as Iv done it with two phones with water damage where the screen either wouldn't display anything or had areas of just black
matmutant said:
Is your device properly dried?
If so, it might be time to open is and see any water damage on the digitizer connector.
In the mean time you might use an external mouse and keyboard plugged on to a hub in OTG.
Click to expand...
Click to collapse
Yes it is dried, I opened it and I did not know what to do, where is that digitizer connector? And how must it be? Sorry my bad English and ignorance, and thank you for replying
D13Gho said:
Yes it is dried, I opened it and I did not know what to do, where is that digitizer connector? And how must it be? Sorry my bad English and ignorance, and thank you for replying
Click to expand...
Click to collapse
In theory our device has a coating preventing water damage (at least with tape water) what kind of liquid was spilled on it? (or did you bath with it)
The digitizer cable is on of the ribbon(s) connector(s) between the screen and motherboard.
I did not disassembled mine yet, so if you can provide pictures, I might be able to tell you.
So sitting in my hot tub switching songs and I turn to look at something and dipped the very bottom portion of the phone in the water the outside screen turned green and turned off I put it in rice for 3 days the outside screen does not turn on anymore but the inside screen did.. and now will not hold a charge and the battery has died.. it says it's too cold and needs to cool down before it can charge. are there any remedies for this? I'd like to get the rest of the stuff off the phone or get it fixed
Power down and do not restart or attempt to charge.
The battery should be disconnected asap.
It needs to have the cover(s) pulled and dried out first.
Rice is useless. Tik-tok, time is not a luxury you have. Corrosion never sleeps.
blackhawk said:
Power down and do not restart or attempt to charge.
The battery should be disconnected asap.
It needs to have the cover(s) pulled and dried out first.
Rice is useless. Tik-tok, time is not a luxury you have. Corrosion never sleeps.
Click to expand...
Click to collapse
This actually happened a couple of weeks ago.. and I don't know how to pull the covers
If the water is outside on the port it wouldn't be a problem but it's internal (display failed). Get it looked at soon.
If you never removed the cover(s) before now may not be the time to learn. If salt or brine water got into it it's already dead, fresh water may be salvageable.
blackhawk said:
If the water is outside on the port it wouldn't be a problem but it's internal (display failed). Get it looked at soon.
If you never removed the cover(s) before now may not be the time to learn. If salt or brine water got into it it's already dead, fresh water may be salvageable.
Click to expand...
Click to collapse
blackhawk said:
If the water is outside on the port it wouldn't be a problem but it's internal (display failed). Get it looked at soon.
If you never removed the cover(s) before now may not be the time to learn. If salt or brine water got into it it's already dead, fresh water may be salvageable.
Click to expand...
Click to collapse
It's hot tub water which is soft water but these things are supposed to be water resistant
danbear7777 said:
It's hot tub water which is soft water but these things are supposed to be water resistant
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Click to collapse
Obviously not. Regardless of their IP rating I always assume my N10+'s are not safe to water exposure.
Try using a hair dryer with the cool air setting to blow the Type-C port for a while. Then try again. If that doesn't work then try a different cable
iceepyon said:
Try using a hair dryer with the cool air setting to blow the Type-C port for a while. Then try again. If that doesn't work then try a different cable
Click to expand...
Click to collapse
The display was effected meaning the water is inside. Trying to power it on will only do more damage.