New user needs help! - Asus ZenWatch

Hi ALL,
I just got my ZW yesterday and although there was a fair amount of frustration initially I think I'm getting the hang of it. I do have small wrists so its kind of big, but I think its livable. I have a few questions I hoping to get some answers to.
It is paired with an LG Volt running Kit Kat 4.4.2 and the ZW got updates to Android OS 5.1.1.
1. Part of the frustration I had yesterday was in connecting to my phone. I had already installed the Android Wear and Zenwatch apps on my phone and I started both and then turned the ZW on for the first time and it did connect reasonably soon. It updated and then I played with it for a while powering both down to see what would happen. But then I had hard time re-connecting and ultimately had to do a factory reset and the ZW updated again and at least it did connect. Now when I want to use the ZW I power on the phone, start the A-Wear app and then power up the ZW. The last several times it did connect but took a minute or so. My question is this all normal operation for the ZW and have others had to do a factory reset?
2. One thing that really bothered me was that when the ZW was connected all the sounds on the phone (like the sound when you tap on an icon) were very low, almost silent. Even when I powered down the ZW the sounds were still very low. I had to restart the phone to restore the proper sound level. BUT . . . this morning I tried everything out before writing this and the ZW connected and the tapping sounds on the phone are FINE!!! This is not what it was doing yesterday! Has anyone seen this behavior?
3. When an incoming call comes in the ZW displays the caller ID and if its in my contacts their name and picture - this is what I really wanted in a watch. Then you can swipe to the red to send the call to voice mail or swipe to the green to connect the call. Once connected there are three screens: Mic, Speaker and Hang up. Tapping on the Mic draws a line though it and mutes the mic. But tapping the Speaker also draws a line through it but that TURNS ON THE SPEAKER, just the opposite of the Mic. Is this a bug?
4. Lastly, from the clock face, when I swipe to the left the first screen are the apps. The third screen is the Google Now stuff. But the second screen says: No contacts found - Add contacts to contacts app on phone. But I have plenty of contacts in the app on the phone and when a call comes in the ZW correctly shows the called ID info from my contacts. Is there another place I have to enter the contacts on the phone?
Thanks in advance for anyone who can help me out!!
Gerry

1. I definitely have seen some delay between connecting the Zenwatch and my phone (Zenfone 2), sometimes I have to fully close the Android Wear app and reset the BT connection before it reconnects, usually if I reboot either the watch or phone, or if I separate the pair too far, and the connection is dropped. I did, at one point have to do a system wipe, but it's gotten better over the updates.
2. It might be that your phone is trying to route sounds to the ZW as an audio device (not too sure about this one, since I leave my phone on vibrate at almost all times).
3. The call control is pretty buggy, since it's not Android Wear native, it's an Asus made app. It's kind of weird, if I tap the speaker button, it doesn't reflect it on my phone, but it turns on speaker anyways, and if speaker was already on, it also draws a line through the icon on the watch. Hopefully they fix this in a future update.
4. I believe you need to have your contacts synced with your Google account, because I think incoming calls just read off of what the phone says.

Hi itechnoguy,
Thanks for the input. First off I just wanted to say that I ordered the Zenwatch 2, but not for its new features. My wrist is kind of small and the original ZW was just way to big on it. So I ordered the smaller ZW 2 and I'm hoping it fits better.
As far as my questions:
1. Before I decided to get the ZW 2 and was still playing with the ZW it did seem to connect more reliably. So maybe the ZW 2 will connect even better!
2. I don't know why it did that but the last several times that the ZW connected the phone's sounds were normal!! Strange!
3. Yeah, I kind of figured that.
4. Once I get settled with thee ZW 2 I'll play with Google some more to see if that helps.
Again, thanks very much for your comments.
Gerry

hi
i got ZW yesterday and it syn to my lg g2 mobile but the contacts it says" add contacts to contacts app on phone" .all my contacts are in my phone tho
can you help me please

dharmateja said:
hi
i got ZW yesterday and it syn to my lg g2 mobile but the contacts it says" add contacts to contacts app on phone" .all my contacts are in my phone tho
can you help me please
Click to expand...
Click to collapse
I have the same problem. But I've gotten answers from several people that the contacts on you phone are NOT the contacts that will show up in the contacts on the watch. It seems that you have to add contacts into Google somewhere and frankly I really haven't looked into it any further. I think if you go into you Gmail account on the web there is some place to enter contacts and perhaps they will then show up on the watch.
Gerry

Related

Ok google not working.. Please help

Hi Everyone. I hope you could help me with my situation.
I had the watch about a month now. It was working nicely till a couple of days ago, the ok google stopped working.
When I tap the screen twice, there is a red G speak now. I cant tap on that icon. When replying a sms, the watch doesn't go into the voice recognising mode. I also tried sync with another phone.
I tried resetting to factory default. Reinstalling android wear and moto connect. Still doesn't work. I even tried the settings in Google settings, re recognising the ok google..
Running out of options.. Please help
When the red G Speak now appears do the following:
Speak.
This is the new design since Wear 2.0 Update
I spoke ...
but nothing happens...
Ferderico said:
I spoke ...
but nothing happens...
Click to expand...
Click to collapse
Strange, could your microphone have something in the little hole?
i doubt that something is stuck in the little hole at the 9 o'clock position.
cos if i tap on Speak Now - it should have some bars which emulates a sound equaliser... but in my case, there isnt.
So i suspect is a setting. ... sigh..~ btw i am using Samsung Note 4
Ok, excuse me for my upper post.
But without the further infos you have now given, i could not resist to write this.
Test the microphone with an other app.
SleepAsAndroid, LED Music Controller or any soundrecorder which uses the moto360 microphone.
Have you rooted your Samsung and are you restricting apps with xprivacy or a similar program?
If the sound test fails I think your microphone is broken...
Try this. My problem was that "OK Google" only working from Voice Settings Screen using Moto 360 with my Samsung Galaxy S4 running Lollipop. I could not get the "OK Google" feature to work anywhere EXCEPT when I had the SETTINGS/MY DEVICE/LANGUAGE AND INPUT/GOOGLE VOICE TYPING screen open on my phone. Turns out that you have to have the GOOGLE NOW LAUNCHER as the home screen software. It will not work with the TOUCHWIZ HOME as the home screen software. To change this, go to SETTINGS/MORE/DEFAULT APPLICATIONS/HOME and select GOOGLE NOW LAUNCHER.
Static sound coming out
I am having the same issue. Also I am using a custom rom for note 4. I have tried the solution above and it doesnt work. I installed the "wear audio recorder" app and I only hear static sound... Is there an app or something to see if the communication between components working?

Note 4 Suddenly Having a Multitude of problems. Hardware Issue?

Hello, I have had my Note 4 for quite some time now and have not had any issues with it up until the last month or so.
At first it started out as just a hiccup every now and then, an example would be when I play music via bluetooth to my Jeep CD Player, I would sometimes have to turn bluetooth off then back on to get it to connect or reconnect.
Now things are getting out of hand. Here is a list of problems I have on a daily/hourly basis and seemingly at random times. I cannot reproduce any of these problems (except the NFC problem) on demand.
I have noticed that rebooting the phone will clear up these issues (except NFC) for a short time, SOMETIMES. Other times a reboot does nothing to help the situation.
Keyboard Lag
Sometimes when I press the keys the phone vibrates indicating a key press and magnifies the key that is being pressed, but fails to enter anything in the text box/input field. For the record I am using Swiftkey. I have noticed that this happens most often when I open an app via "popup notification." For example, if I were to receive an IM or SMS I would tap on the notification that pops up, which then switches to/opens the corresponding app. It is then I will more often than not have this issue. To remedy this I have to close and re-open the app, sometimes several times causing the keyboard to open and close, several times... Sometimes when I TAP a key, the phone will behave as though I have held the key down or performed a "long press." This issue is not exclusive to the keyboard, it often happens anywhere on the screen and with any app, usually indicating that I have been "long pressing" for about 1-2sec at a time.
NFC Does Not Work
One day while I was at work I attempted to add the office printer via NFC. To my surprise I was unable to turn on NFC via the "quick settings" drawer. In the quick settings panel the NFC icon would light up, as if it were turning on, and then just turn right back off again, this happens consistently. I went into setting to enable NFC that way and I am stuck with a slider that is actually in the "on" position but greyed out, I am unable to interact with it.
Bluetooth Connectivity
I have a JVC CD player in my Jeep, I often use YouTube or Google Play Music when I drive. Usually I do not have any problems connecting to the CD player at first, but after about 30-60sec of playback the audio goes blank. The app says that it is still playing however no audio can be heard. Then it will suddenly come back on after about 5-10sec, and here is where it gets strange. After the audio comes back on after this "hiccup" the playback is fast, as in it is playing at 2X's it's normal speed, makes the vocals sound like chipmunks. This will continue indefinitely until I turn on the screen, unlock the phone, then shut the screen off. Then the audio goes on playing fine. This happens with both YouTube and Play Music, while using YouTube the video gets sped up as well. I also experience issues with connectivity where sometimes at random the phone will just disconnect from the CD player, and refuse to reconnect until I have rebooted the phone, or if it does reconnect I get no audio until the phone is rebooted. I notice that this ONLY happens when connected via bluetooth. If I turn bluetooth off while this is happening music will play over the phone's speaker perfectly normal. My CD player has a hands free feature, and I do not seem to have any issues with phone calls, it's only with music playback do I have problems.
Originally I thought it was my CD player acting up, however in light of the other problems, and the fact that I tested it with my tablet and two of my friend's phones without issue, I don't think the CD player is the problem.
Sluggish/Glitchy UI
Sometimes when the phone really freaks out, the UI behaves very strangely. Sometimes notification Icons will hover above the running app, other times the whole screen will lock in place for a few seconds. Sometimes if the screen is locked up, I will shut it off, then turn it on, shut it off, turn it on. However as I press the power button to turn the screen on and off, nothing is happening, the screen just stays black while the "back" and "recent apps" buttons light up at the bottom. Then when the screen does finally come back in it will flash on and off quickly in accordance with how many times I pressed the power button. While all this is happening, if I hold the power button to turn the phone off, the power/reboot menu will appear without incident. Sometimes when I am swiping to unlock the phone, it does not register the full swipe. Basically it acts/appears as though I lightly touched the screen and moved my finger a half inch even though I have drug my finger all the way across the screen. To remedy that issue I have to SLOWLY drag my finger across the screen and then it unlocks without incident. I have also noticed that when I go to "swipe away" a notification, especially one that has "information" in it, it will swipe off the information but leave the notification there and display the app name the notification was from. An example would be, if I just installed an app (for example YouTube) from the Play Store, the notification will say "YouTube has been successfully installed." When I swipe either left or right to remove that notification, a "white ghost box" or "overlaying top layer" with the "successfully installed" text in it will slide away. However it leaves behind a green box/notification that says "Google Play Store" and that remains until I shut the screen off and turn it back on.
NFC Will Not Turn On
I simply cannot get NFC to turn on, the slider is in the ON position but is greyed out as I mentioned earlier. I would post a picture but I guess there is a 10post rule before I can do that. I have given up on NFC, mostly because I rarely use it, so it's really not that big of a deal.
Initializing the Camera
I use an app called "Telegram" instead of SMS messaging, thus I use Telegram to share pictures with friends. Sometimes, again I am not able to reproduce this problem on demand, the problem comes and goes seemingly at random. The camera will take more than 30-60sec to initialize, while I am waiting for it I am stuck with a black screen. If the camera doesn't initialize, shutting the screen on then off will take me back to the telegram app. I never get an error message or anything. Other times when I try to use the camera it pops on instantly and works flawlessly. Originally I thought this was a problem specific to telegram, however in the name of science I tested it with the default camera app and get the same results.
USB File Transfers
I'm not really sure this is specific to my phone, but whenever I transfer files from my PC to the phone or from the phone to PC, it is PAINFULLY slow. It's even painfully slow when the PC just displays what is in the folder. However I can't say for sure this is related because I never attempted to transfer files until I started having these issues, at which point I thought it would be a good idea to start backing things up.
Gets Stuck in 3G Mode
This happens rarely, not even sure that it's related but I felt that it was worth mention.
What have I done to try to remedy this problem you ask?
So far I have performed a non-root ADB nandroid backup, just in case factory resetting the phone didn't work.
I have factory reset the phone 2 times, I see no improvements.
I have cleared out my SD card/removed SD card
I removed and/or shut off bloatware apps (Yes I tested the phone without removing/disabling bloatware, still having the same issues)
Wiped cache via Recovery
I am not sure what else I can really do to fix the phone, I am starting to think that this is a hardware issue. I should mention that there was no significant event that I feel would cause these malfunctions. System update installed and worked perfectly up until this last month, I have not dropped the phone from significant height, the phone has an otterbox anyway. I have not gotten the phone wet, it has not been left outside, this phone has not seen any abuse what-so-ever. I just started having these problems out of the blue and they seem to be getting progressively more frequent and longer lasting. If I don't get any ideas from here I am going to try to get Verizon to replace the phone via insurance, however I don't have high hopes for that because I have grandfathered unlimited data and this is not the "original" phone that I had when I added the insurance option, so I am not sure it's covered.
Does anyone have any ideas on what could be causing this or anything I can do to correct it or try to troubleshoot it?
Any help is greatly appreciated!
Phone Information is as follows:
Samsung Galaxy Note4
Model: SM-N910V
Android Ver: 5.0.1
Baseband Ver: N910VVRU2BOG5
Build#: LRX22C.N910VVRU2BOG5
HW Ver: N910V.05
Verizon Wireless
Non-Root, Default Launcher, Not modified in any way.
I realize that this is a long post but whenever I ask for help I like to be detailed. If I left out any information that might be helpful please let me know.
Unfortunately, it looks very much like components on your logic board are going bad. Sometimes a few specific things will go bad that don't actually make the phone unusable, but make it act similar to what you are explaining. It wouldn't be worth the money you'd have to pay someone to track down the bad components and replace them. If you really like the note 4, I would just make a full backup with kies while you can, buy a new phone and restore your backup.
All of Kies backups do NOT restore to a new phone! Only contacts, messages and call logs will restore on a new phone. Use Samsung Smart Switch or Helium. Good luck
Sent from my SM-N910V using Tapatalk
outcasted2003 said:
All of Kies backups do NOT restore to a new phone! Only contacts, messages and call logs will restore on a new phone. Use Samsung Smart Switch or Helium. Good luck
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
I see. I didn't know that because I've always restored my backups to the same phone. Thanks for the info.

Notification and Connection Issues; Smartwatch 3 Works Fine

I've had a Smartwatch 3 for a couple years without any issues. The watch connects without me doing anything, and notifications come through at the same time as my phone.
I bought a Huawei Watch Tuesday, went through the two system updates, and then did not receive notifications. A factory reset fixed that for about 36 hours.
Since then, I've done about 10 factory resets, tweaking settings in the Wear app and on the watch each time. Sometimes, I could get the watch to receive notifications temporarily. That would stop after an hour or so. Pushing one of the sample notifications from the Wear app doesn't work, but most of the time I can change the watch face from the Wear app. Other weird things:
-Sometimes the Wear app will show nothing. Not even give me options to add a device.
-When I click "Calling Setup" on the watch, sometimes it will ask me to give Message+ (the Verizon messaging app) permission. Whether I accept or not, it will eventually tell me the watch isn't connected to the phone (even though the Wear app says it is).
Today, I exchanged the watch, and am having the same issues (and the grey circle where the charging icon appears won't go away). I really, really want to be able to use this watch, so any help would be very much appreciated. Here's a quick rundown of what I've tried so far:
-Cleared Wear app data and cache.
-Removed Smartwatch 3 and Huawei watch from app thinking it might be confused with 2 in there. Re-added the Smartwatch 3 independently after this, and it still worked.
-Checked permissions on phone and watch.
-Removed Google Play Music playlist, thinking syncing may have been bogging it down.
-Switched default text apps.
-Uninstalled Wear app.
-Tried different Watchmaker faces.
Watch and phone (LG G3 on Verizon) are running Marshmallow.
Can you think of any experiments before I give up?
Uninstall Wear and re-install. Then resync and pair the watch again.
Thats all I can think of.
As an update, I cleared cache in each app on my phone individually and uninstalled non-essential Wear apps. This has notifications flowing normally.
However, if I disconnect the phone/watch for any reason, it takes hours for notifications to start coming in again.
Any thoughts on how to trigger notifications after reconnecting? Toggling the connection and options in the Wear app doesn't help. I can't figure out what eventually allows notifications again.
Hi guys, I have problem with incoming notifications on my watch after the watch is not paired with my smartphone a few hours.
The watch don't receive incoming notifications, but the bluetooth connection is there.
After a factory reset my watch works good again.
I need help, please..
flyalligator said:
Hi guys, I have problem with incoming notifications on my watch after the watch is not paired with my smartphone a few hours.
The watch don't receive incoming notifications, but the bluetooth connection is there.
After a factory reset my watch works good again.
I need help, please..
Click to expand...
Click to collapse
I think we're experiencing the same thing. I bet if you gave it a few hours, you would start to receive notifications. I wonder if this is an issue with the watch. Does anyone not experience this?
acadmus86 said:
I think we're experiencing the same thing. I bet if you gave it a few hours, you would start to receive notifications. I wonder if this is an issue with the watch. Does anyone not experience this?
Click to expand...
Click to collapse
At night, when my smartphone is paired with watch, it's about 8 hours, I get a different notifications to my smartphone but to Huawei watch they don't come.
At morning I do a factory reset.
sleep mode for BT or wifi or...... ? battery optimized app on Marshmallow ?

1 Month with the PD - thoughts

It has been a month since I got the PD.
Some brief thoughts based upon my experience with the phone.
I was an Apple user since they launched the iPhone in 2007. Nothing to do with the perpetual Apple vs. Android debate, just iOS suited my purposes, that's all.
I was using the HTC 10/BB DTEK50/Priv for a while, as a second phone.
I got fairly used to the operating system and to be honest, they are all very similar. But carrying 2, sometimes 3 phones was becoming a right pain, so looked for a good dual sim phone that would run two What's app accounts simultaneously.
Enter the PD. Easily love at first sight. I said this was my "jumping off point".
Wasn't very easy to get hold of, where I live, so had to wait almost a month and PAID-A-LOT-!! LOL
What a truly beautiful phone. I have used every Apple phone ever made, every BB phone made, 2 Vertu's (UGHH), and hand on my heart can say, I still cannot stop looking at it.
I had a major issue after setting it up, which is discussed in another thread.
I had no home screen icons or apps visible, only a blank screen that allowed calls and messages to come through in the status bar, could enter settings, but that was it.
The eventual solution, after almost suffering a heart attack, was to load both sims in, and then ejecting the sim tray. The apps just popped up instantly. Very strange, indeed.
After that, everything has been super easy.
-Stellar Battery (and I am a heavy user)
-2 whatsapp accounts running - awesome.
-What a lovely screen!
-No complaints with the camera. I like it. Even the slightly synthetic "Leica" look in the Wide Aperture Mode.
-The Fingerprint sensor is absolutely instant.
-EMUI is easy and nice to navigate
-The ability to edit the quick launch(?) icons in the pull down menu is excellent.
Now the bits that are bugging me.
1) No firmware updates. The last one was, I believe, in December, and I still am on B138. This is something that Huawei needs to look into post haste. I have written to them 5 times, till today. No response whatsoever.
2) Notifications - this is the elephant in the room. They are random at best.
All the Settings - Unlimited data Access, Battery Optimizations, Battery Ignore Whitelists, Priority Notifications, etc. are all on, as is oft discussed, and checked, but whatsapp and emails sometimes still do not give me a notification, until I open the app. This IS an issue for me. I am missing time constrained messages all the time. If anyone has a fix or solution for this, I will be very grateful.
3) Keyboard, Sometimes, the keyboard will freeze if the screen sleeps whilst the keyboard is open in an app, and I reopen it.
I have to collapse the keyboard and bring it up again. Not a huge deal, but an annoyance, none the less. Maybe a GBoard thing?
4) Screen Auto Brightness - Takes an age to organize itself. In the dark, it will blind you, before thinking to itself, that it is, indeed, night, and the screen should be a wee bit less bright. The exact opposite in the day - Very dim and then will eventually get off its backside and decide to brighten up the screen. Very annoying.
5) How do I change the name of my phone. It's not the Bluetooth and Wifi name. My car still picks it up as Huawei LON-L29, as do apps like Photosync and whilst connecting to my Mac.
6) Photos. Now this may not be a PD Specific issue, but when I transferred my 22,000 images across, they all came as a big jumbled mess. No date-wise organization. So looking for specific images, is well, impossible.
7) Music - No equalizer settings in the stock music app. For my specific purposes, unusable, because in my car's bluetooth radio, the bass is overwhelming.
So, apart from these minor points (and 1 big one), I love the phone. I wonder how they could possibly improve it...Firmware, Huawei! Firmware!
For photos delete the cache. That'll sort the jumbled up mess.
For Music Player Google removed the EQ option a few months ago, I hate Play Music now. I use Captune. It has its shortcomings but its the best EQ.
Keyboard - I use Swift with no problems.
My worst issues are the crappy screen protector (GG3) and the lack up updates. I'll be selling it shortly.
I'm enjoying my phone,the only gripe I have with it is the UPDATES.
As for keyboards Try downloading Blackberry Keyboard or Google Keyboard.
Thank you for your suggestions, guys.
I tried clearing the cache, but no joy there. I tried an app called Quickpic, that is apparently supposed to deal with this. Didn't help either.
I was wondering, even if I had to reimport all my image and video files, is there any way they could be sorted by date taken?
This is turning out to be as big of an issue as the notification one, as I depend on images and videos, to send and discuss with my clients. And needless to say, I can't find anything. So am relegated to carrying an iPhone 6s+ just for my media, so I can send the required files via email or WhatsApp. Really, Not an ideal situation.
I will try the BB Keyboard.
Regarding the packaged screen protector, agreed, it is appalling. Before I buy the 2.5/3D tempered glass screen protector, has anyone had any experience with it?
Bonerp, Captune works for me, Thank you.
Have any of you'll worked around the notification bug?
For example, WhatsApp notifications sometimes do not wake the screen, but when a second or third WhatsApp message comes through, it may wake...Or not.
Seriously, if this is such a widely publicized bug, why is Huawei not looking into this?
ap10046 said:
Thank you for your suggestions, guys.
I tried clearing the cache, but no joy there. I tried an app called Quickpic, that is apparently supposed to deal with this. Didn't help either.
I was wondering, even if I had to reimport all my image and video files, is there any way they could be sorted by date taken?
This is turning out to be as big of an issue as the notification one, as I depend on images and videos, to send and discuss with my clients. And needless to say, I can't find anything. So am relegated to carrying an iPhone 6s+ just for my media, so I can send the required files via email or WhatsApp. Really, Not an ideal situation.
I will try the BB Keyboard.
Regarding the packaged screen protector, agreed, it is appalling. Before I buy the 2.5/3D tempered glass screen protector, has anyone had any experience with it?
Bonerp, Captune works for me, Thank you.
Have any of you'll worked around the notification bug?
For example, WhatsApp notifications sometimes do not wake the screen, but when a second or third WhatsApp message comes through, it may wake...Or not.
Seriously, if this is such a widely publicized bug, why is Huawei not looking into this?
Click to expand...
Click to collapse
I tried a curved tempered glass protector and it was awful so binned it. It had tape on the edges and just didn't look good and lost sensitivity.
Have you tried clearing cache at the boot screen or from settings/storage? Might help with the notification bug.
I've sent Huawei several things to fix and just had a 'thank you' response and nothing more. I'm not aware of a notification bug though. I definitely had one on the mate 9 until the first pre release fix was received, but not on this one.
Only other thing I can suggest re pics is delete data, or delete google account, delete cache then add your account again.
How do you guys work around the copy-paste thing?
I mean to having to bring out a paper and pen for copying an email address, phone number, passage from a message or an email is just unacceptable, when this is a widely utilized convenience on other platforms and, I believe, some Android UI's too?
I have tried a few apps that claim they can do this, but no joy.
Also, sharing contacts from the contacts app, only allows vcard, text message and attach to email, no What'sApp, Outlook or any app, for that matter. Can this option be changed somewhere?
quick question
I am looking to get the mate 9 pro; which is the same phone as the PD, just without the fancy branding..
Are any of you on Tmobile in the USA, and, do you get 4G/LTE?
The reseller I have been emailing with on Amazon says you do NOT get 4GLTE on Tmobile in the USA with this phone, but I have read that you do.
Thanks if you can help with this! :good::good:

Text message notifications disappearing

For the last week or so I've noticed that when I get a text, I get the preview pop up of the text, and then it disappears - along with the notification of the text. It will either disappear immediately or soon after. Sometimes if I have multiple text notifications - and I touch one - the rest will disappear. It also removes the 'unread' badge count on my Nova Launcher bar. This has never happened before, and I'm unsure what could be happening now to cause it. I normally use Textra, but I switched to Android Messages to see if it was an app error but the same thing continued.
I was aware of the Oreo issue where text messages weren't being received, but I'm definitely receiving them. I'm on a Pixel 2 XL now, but this was happening with my Pixel XL last week also. I've tried turning off the battery optimization in case it was acting funky, but that hasn't changed anything. Any ideas?
I am having the same issue. I'm on a Verizon Pixel 2 XL. I get a text, the notification starts to play and then cuts off, not showing an unread notification. I'm getting the text, if I go into Textra it shows the new message, its just marked as read.
Coincidentally, I'm also having an occasional issue where my screen won't wake up and I have to reboot the phone to get the screen to turn back on. Haven't seen anyone having that issue yet either.
I have noticed the same thing on my Nexus 6. I haven't noticed an update to the messages app that corresponds to when this started, but the android wear app updated around the same time, so I was curious if it had something to do with that.
---------- Post added at 09:02 AM ---------- Previous post was at 08:48 AM ----------
I just uninstalled the wear app and my notifications don't disappear any more. Unfortunately, I can't use my watch now
Messages notifications are disappearing on my Pixel 2 (non-XL) also. Sometimes they disappear so quickly that I don't even get the partial sound, just a short vibration from the phone.
I also have a Wear device. Haven't tried removing the Wear app, because all other notifications are working correctly, and I depend on them much more than the occasional text I receive these days.
I'm getting this on my Galaxy S8 as well; I was finally able to track this back to the Android Wear app, but as I haven't told it to silence notifications on my phone when connected to my watch, I'm not sure exactly what is causing this bug...
Sent from my Galaxy S8 using XDA Labs
benmeroff said:
I'm getting this on my Galaxy S8 as well; I was finally able to track this back to the Android Wear app, but as I haven't told it to silence notifications on my phone when connected to my watch, I'm not sure exactly what is causing this bug...
Sent from my Galaxy S8 using XDA Labs
Click to expand...
Click to collapse
I just noticed that I'm having this problem as well after a few people asked me why I hadn't responded to their texts. I'm sure this used to work fine. Maybe it was broken in a recent update of messages?
Good catch tracking it to Wear. I have figured out the following:
If the watch is on, the text notification gets "eaten up" by the watch and does not show on the phone
If the watch is off, the notification does remain on the phone
If the watch is on but I set it to ignore the "Messages" app notifications, the message shows on the phone
This is pretty annoying as I do like getting notifications on the watch, but of course I don't want them to disappear from the phone. It seems like for the moment, I have to choose between one device or the other.
I opened a bug report at https://issuetracker.google.com/issues/70808796
So I actually think I may have figured out what's happening on my end but still don't know exactly why... I had AT&T NumberSync enabled for my LG Watch Urbane 2nd Edition, and after disabling that all my text notifications persist like they used to; basically my watch now functions tethered to my phone through a traditional Android Wear connection and will only get notifications once "passed on" from my phone, versus catching the texts via the AT&T network directly with NumberSync.
Sent from my Galaxy S8 using XDA Labs
I have the issue on Nexus 6 and Android wear also. Any solutions to keep both going?
In the Wear app on the phone check to see if "Silence phone while wearing watch" is enabled.
benmeroff said:
So I actually think I may have figured out what's happening on my end but still don't know exactly why... I had AT&T NumberSync enabled for my LG Watch Urbane 2nd Edition, and after disabling that all my text notifications persist like they used to; basically my watch now functions tethered to my phone through a traditional Android Wear connection and will only get notifications once "passed on" from my phone, versus catching the texts via the AT&T network directly with NumberSync.
Sent from my Galaxy S8 using XDA Labs
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You are a genius! Thanks. This solved my problem (although I think the underlying issue might be different since you are on AT&T).
The winning combo for me (I'm using T-Mobile with "DIGITS with Paired Data") is:
On the watch, settings --> connectivity --> cellular --> advanced --> watch shares number with phone --> calls: on, text messages: off
On the watch, settings --> apps & notifications --> app notifications --> show all --> messages --> off
Since TMo already handles having the watch SIM share my main SIM's number on the network side, there's no need to tell the watch about this. I've confirmed that the following work:
Incoming texts appear (and stay in the notifications) on the phone and watch
I can reply to texts from either device and the "from" number is correct (my main number)
I do not get duplicate notifications on the watch (the watch's messages app's notifications are disabled)
I can place a call from the watch and the correct "from" number appears on caller ID
I can receive a call placed to my main number on either the phone or the watch

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