Hello, I have had my Note 4 for quite some time now and have not had any issues with it up until the last month or so.
At first it started out as just a hiccup every now and then, an example would be when I play music via bluetooth to my Jeep CD Player, I would sometimes have to turn bluetooth off then back on to get it to connect or reconnect.
Now things are getting out of hand. Here is a list of problems I have on a daily/hourly basis and seemingly at random times. I cannot reproduce any of these problems (except the NFC problem) on demand.
I have noticed that rebooting the phone will clear up these issues (except NFC) for a short time, SOMETIMES. Other times a reboot does nothing to help the situation.
Keyboard Lag
Sometimes when I press the keys the phone vibrates indicating a key press and magnifies the key that is being pressed, but fails to enter anything in the text box/input field. For the record I am using Swiftkey. I have noticed that this happens most often when I open an app via "popup notification." For example, if I were to receive an IM or SMS I would tap on the notification that pops up, which then switches to/opens the corresponding app. It is then I will more often than not have this issue. To remedy this I have to close and re-open the app, sometimes several times causing the keyboard to open and close, several times... Sometimes when I TAP a key, the phone will behave as though I have held the key down or performed a "long press." This issue is not exclusive to the keyboard, it often happens anywhere on the screen and with any app, usually indicating that I have been "long pressing" for about 1-2sec at a time.
NFC Does Not Work
One day while I was at work I attempted to add the office printer via NFC. To my surprise I was unable to turn on NFC via the "quick settings" drawer. In the quick settings panel the NFC icon would light up, as if it were turning on, and then just turn right back off again, this happens consistently. I went into setting to enable NFC that way and I am stuck with a slider that is actually in the "on" position but greyed out, I am unable to interact with it.
Bluetooth Connectivity
I have a JVC CD player in my Jeep, I often use YouTube or Google Play Music when I drive. Usually I do not have any problems connecting to the CD player at first, but after about 30-60sec of playback the audio goes blank. The app says that it is still playing however no audio can be heard. Then it will suddenly come back on after about 5-10sec, and here is where it gets strange. After the audio comes back on after this "hiccup" the playback is fast, as in it is playing at 2X's it's normal speed, makes the vocals sound like chipmunks. This will continue indefinitely until I turn on the screen, unlock the phone, then shut the screen off. Then the audio goes on playing fine. This happens with both YouTube and Play Music, while using YouTube the video gets sped up as well. I also experience issues with connectivity where sometimes at random the phone will just disconnect from the CD player, and refuse to reconnect until I have rebooted the phone, or if it does reconnect I get no audio until the phone is rebooted. I notice that this ONLY happens when connected via bluetooth. If I turn bluetooth off while this is happening music will play over the phone's speaker perfectly normal. My CD player has a hands free feature, and I do not seem to have any issues with phone calls, it's only with music playback do I have problems.
Originally I thought it was my CD player acting up, however in light of the other problems, and the fact that I tested it with my tablet and two of my friend's phones without issue, I don't think the CD player is the problem.
Sluggish/Glitchy UI
Sometimes when the phone really freaks out, the UI behaves very strangely. Sometimes notification Icons will hover above the running app, other times the whole screen will lock in place for a few seconds. Sometimes if the screen is locked up, I will shut it off, then turn it on, shut it off, turn it on. However as I press the power button to turn the screen on and off, nothing is happening, the screen just stays black while the "back" and "recent apps" buttons light up at the bottom. Then when the screen does finally come back in it will flash on and off quickly in accordance with how many times I pressed the power button. While all this is happening, if I hold the power button to turn the phone off, the power/reboot menu will appear without incident. Sometimes when I am swiping to unlock the phone, it does not register the full swipe. Basically it acts/appears as though I lightly touched the screen and moved my finger a half inch even though I have drug my finger all the way across the screen. To remedy that issue I have to SLOWLY drag my finger across the screen and then it unlocks without incident. I have also noticed that when I go to "swipe away" a notification, especially one that has "information" in it, it will swipe off the information but leave the notification there and display the app name the notification was from. An example would be, if I just installed an app (for example YouTube) from the Play Store, the notification will say "YouTube has been successfully installed." When I swipe either left or right to remove that notification, a "white ghost box" or "overlaying top layer" with the "successfully installed" text in it will slide away. However it leaves behind a green box/notification that says "Google Play Store" and that remains until I shut the screen off and turn it back on.
NFC Will Not Turn On
I simply cannot get NFC to turn on, the slider is in the ON position but is greyed out as I mentioned earlier. I would post a picture but I guess there is a 10post rule before I can do that. I have given up on NFC, mostly because I rarely use it, so it's really not that big of a deal.
Initializing the Camera
I use an app called "Telegram" instead of SMS messaging, thus I use Telegram to share pictures with friends. Sometimes, again I am not able to reproduce this problem on demand, the problem comes and goes seemingly at random. The camera will take more than 30-60sec to initialize, while I am waiting for it I am stuck with a black screen. If the camera doesn't initialize, shutting the screen on then off will take me back to the telegram app. I never get an error message or anything. Other times when I try to use the camera it pops on instantly and works flawlessly. Originally I thought this was a problem specific to telegram, however in the name of science I tested it with the default camera app and get the same results.
USB File Transfers
I'm not really sure this is specific to my phone, but whenever I transfer files from my PC to the phone or from the phone to PC, it is PAINFULLY slow. It's even painfully slow when the PC just displays what is in the folder. However I can't say for sure this is related because I never attempted to transfer files until I started having these issues, at which point I thought it would be a good idea to start backing things up.
Gets Stuck in 3G Mode
This happens rarely, not even sure that it's related but I felt that it was worth mention.
What have I done to try to remedy this problem you ask?
So far I have performed a non-root ADB nandroid backup, just in case factory resetting the phone didn't work.
I have factory reset the phone 2 times, I see no improvements.
I have cleared out my SD card/removed SD card
I removed and/or shut off bloatware apps (Yes I tested the phone without removing/disabling bloatware, still having the same issues)
Wiped cache via Recovery
I am not sure what else I can really do to fix the phone, I am starting to think that this is a hardware issue. I should mention that there was no significant event that I feel would cause these malfunctions. System update installed and worked perfectly up until this last month, I have not dropped the phone from significant height, the phone has an otterbox anyway. I have not gotten the phone wet, it has not been left outside, this phone has not seen any abuse what-so-ever. I just started having these problems out of the blue and they seem to be getting progressively more frequent and longer lasting. If I don't get any ideas from here I am going to try to get Verizon to replace the phone via insurance, however I don't have high hopes for that because I have grandfathered unlimited data and this is not the "original" phone that I had when I added the insurance option, so I am not sure it's covered.
Does anyone have any ideas on what could be causing this or anything I can do to correct it or try to troubleshoot it?
Any help is greatly appreciated!
Phone Information is as follows:
Samsung Galaxy Note4
Model: SM-N910V
Android Ver: 5.0.1
Baseband Ver: N910VVRU2BOG5
Build#: LRX22C.N910VVRU2BOG5
HW Ver: N910V.05
Verizon Wireless
Non-Root, Default Launcher, Not modified in any way.
I realize that this is a long post but whenever I ask for help I like to be detailed. If I left out any information that might be helpful please let me know.
Unfortunately, it looks very much like components on your logic board are going bad. Sometimes a few specific things will go bad that don't actually make the phone unusable, but make it act similar to what you are explaining. It wouldn't be worth the money you'd have to pay someone to track down the bad components and replace them. If you really like the note 4, I would just make a full backup with kies while you can, buy a new phone and restore your backup.
All of Kies backups do NOT restore to a new phone! Only contacts, messages and call logs will restore on a new phone. Use Samsung Smart Switch or Helium. Good luck
Sent from my SM-N910V using Tapatalk
outcasted2003 said:
All of Kies backups do NOT restore to a new phone! Only contacts, messages and call logs will restore on a new phone. Use Samsung Smart Switch or Helium. Good luck
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
I see. I didn't know that because I've always restored my backups to the same phone. Thanks for the info.
Related
Hi,
So i have some serious issues with my touch pro 2 and i wanted to know if this is ''normal'' or if i should contact HTC.
I first had an Iphone 3G but i wanted a physical keyboard so i brought the touch pro 2, the first few months i just had a few issues but now it's getting really bad let me list them:
1. Random calls, this is the worst one it keeps calling the last person that calls me first i tought it was the headset because it only calls people when the headset is plugged in. Today i jammed the headset button but it keeps calling the last person that called me randomly, since 1 week it also does this without the headset connected even when the phone is just sitting on the table.
2. Keylock, i don't know if i say it right but it is when you lock your phone so you can put it in your pocket and it won't do stuff. It DOESN'T work if i lock it (i go to start press lock and than turn the screen off) it still keeps doing stuff and calling random persons. Also sometimes i can turn the volume down and up and sometimes i can't.
3. Messages, When i send a message after i pressed send 50% of the message still keeps inside the message screen (just looks like i typed a new message)
4. Media player, it doesn't work in any way,shape or form. First it work ''fine'' but now i can't get my music in it i tried multiple ways but it won't work. The worst thing is i connected it to my pc transferd some music and the freaking thing copied ALL my audio from my pc to the phone (i make movies so i have 1000's of sound effects) and those are ALL in my media player exept my music.
5. Random things to start, when i'm doing stuff in opera suddently my text inbox launches or my email for no reason.
6. The on/off/lock switch, it is waaaayyyy to responive sometimes it just turn the device on in my pocket or turns it off.
7. Digital keyboard, i can switch it to 3 different types of keyboards but it's just random if i want to switch it i just tick the button really fast and sometimes the menu will pop-up sometimes it won't. And when i selected the right keyboard it sometimes decides to switch backagain or to some other keyboard.
8. WI-FI, sometimes it will just turn on the wi-fi for no reason, when i go to settings and check if it's on it sais it isn't but it still tries to connect to a hotspot.
9. RAM memory, it's always around 80% with NO applications running when i keep this thing on for longer than 24 hours i can't play video's anymore because it doesn't has enough RAM so i have to turn it off and on again.
10. Album, for some reason it's just giving random error's while it's still working.
This are only my major problems there are alot more i've got, i really get irritated by this phone sometimes i just feel like smashing it. Especialy when it keeps calling random people non-stop for 1 minute long.
When i wanted a new phone i saw that the touch pro 2 has windows on it, now i know windows has some problems so i hoped windows mobile will just work fine but as i can see it won't.
Here is some phone info:
HTC touch pro 2
4 months old
firmware 6.5
didn't mess it up or anything everything is still original.
restored it to factory settings 3 times but it won't help with solving the problems.
Is this just common for this phone or is it just my phone? Because if it is common i will contact HTC that i want my money back because i didn't payed 700 Euro's for a phone that isn't working properly.
Never had a problem like those....
Sounds like a bad handset.
Ditto, sounds like a defective device. Time to cash in on that warranty! Nonetheless, here's a couple of comments corresponding to your issues.
1 & 2
Sounds like your device is registering phantom presses of the call start button.
3
Don't know...
4
Just use drag and drop to your microSD. Don't depend on WMP to sync.
5
Random things shouldn't happen. If it happens even after a hard reset, it's definitely defective.
6
Never heard of the standby button on the TP2 being over-sensitive.
7
To bring up the keyboard selector, you need to tap the tiny triangle on the right of the keyboard icon. Alternatively, you can long-tap on the keyboard icon.
8
Definitely weird.
9
WinMo 6.5 is a RAM hog. But nonetheless, even at 80% RAM usage, you should still have about 46MB free. That really shouldn't stop you from doing anything. Many ppl use a RAM cleaner. My personal practice is to just do a soft-reset every 2 days.
10
What errors are you seeing?
I searched the AT&T Galaxy S III General forum and saw no other posts similar. Essentially, I was wondering if anyone had experienced other bugs in the stock firmware. I am not rooted and have not modified my phone's software from stock.
There are two bugs I currently have seen. One I can and will provide screenshots of. This is where during the lockscreen the formatting will be incorrect, such that the last number on the time will be small and the charging text appears on the same line. Also note that the lockscreen shortcuts at the bottom are spaced oddly. I always have five icons, yet sometimes only 3 or 4 show spaced unevenly. I can reproduce this by watching Netflix and while a video is playing, I lock the screen. When I first unlock it, this will happen. This will fix itself if I relock the screen and wake the device again.
The second bug is in the messaging app. Sometimes when my device falls asleep by itself while I have the keyboard up and active on a thread, and I wake it, the keyboard is unusable. I can click on the message block to bring up the keyboard, but all of my keystrokes are not entered into the message block. I have to back out of the keyboard and thread, to the thread list, then go back to the thread. My previous keystrokes are still not showing, but the keyboard will then work.
Anyone else noticed any bugs?
I'm fine on my phone
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I've had the second bug happen with the keyboard maybe a handful of times since I got the phone but definitely not a regular occurrence.
I wouldnt worry too much about it but if it bothers you that bad just try a factory reset.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
No problems here
Sent from my SAMSUNG-SGH-I747 using xda premium
MercilessLTD said:
The second bug is in the messaging app. Sometimes when my device falls asleep by itself while I have the keyboard up and active on a thread, and I wake it, the keyboard is unusable. I can click on the message block to bring up the keyboard, but all of my keystrokes are not entered into the message block. I have to back out of the keyboard and thread, to the thread list, then go back to the thread. My previous keystrokes are still not showing, but the keyboard will then work.
Click to expand...
Click to collapse
I've only experienced this issue that you describe. I've gotten used to it, so I'm now indifferent towards it.
I've had issues with the battery life however and how the actual "percentage" is being reported, but I think that it's just Jelly Bean that is causing the issue when my device is restored to stock setup as opposed to running ICS. Sometimes, my phone gets really warm overnight (and I can assure you that nothing is running in the background). Looking at the battery graph, I see a sharp drop within the space of about 20 minutes. This causes the back cover of my phone to be discolored. My i747 is only 5 weeks old and I'm the original owner.
phone minimizes
I have an issue where my phone screen turns off when I'm it for a while (typically at work I use a wired headset). When I wake the phone up and swipe on the lock screen, the phone shows the phone "app" for a second then it jumps to the home screen (as if I hit the home button). Typically I'm unlocking the phone so I can either hit a number on the phone (like, press 1 for English) or I'm wanting to hang up. So I have to go back into the phone application to do either task.
ICS didn't do that to me.
Me and a few others have experienced a bug where the external sd unmounts itself at random. Mostly when the screen goes to sleep. For one freezing the MTP application with tibu solved his sd problem but by doing that you cant mount your phone to a pc. As far me nothing has helped yet. My external sd just unmounts at random and I have to remove it and put it back several times to get it to work again and sometimes and I have to format it in the pc to get it to work again. This has happened to a a lot of tmobile users. I never noticed this problem on ics so im assuming its a jb problem. Its not a micro sd card being bad because it does it with my other cards to and one is a very expensive Samsung card..
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
get2brad said:
I have an issue where my phone screen turns off when I'm it for a while (typically at work I use a wired headset). When I wake the phone up and swipe on the lock screen, the phone shows the phone "app" for a second then it jumps to the home screen (as if I hit the home button). Typically I'm unlocking the phone so I can either hit a number on the phone (like, press 1 for English) or I'm wanting to hang up. So I have to go back into the phone application to do either task.
ICS didn't do that to me.
Click to expand...
Click to collapse
I think this has happened to me once or twice. But I guess with the scarcity it's happened I thought I was bumping the back button or home button with my face, i.e. a failure of the proximity sensor to correctly detect my face.
I just started noticing the Keyboard Messaging bug myself. Wasn't sure why it was happening.
I just remembered (or refreshed my memory since my phone just started doing it) that whether or not TalkBack is off or on, my phone needs to tell me which number screen I am whenever I slide my finger across the dots at the bottom of the home screen or the app drawer. Is this a different setting I am missing or is this another bug?
I have had the messaging bug occur a couple of times. No biggee to me considering it has only happened twice in a month's time. I have seen other phones with much more persistent and annoying bugs and by comparison, this is nothing.
no problems here... i like it a lot now
Problem on Stock/root
Hey, not sure if this is the right place for this post, but my GS3 is on stock jelly bean and rooted. For some reason I am not receiving incoming calls. I tried calling my phone from gmail and the phone rings, but nothing happens on my phone. Any ideas as to why this is
Luker161 said:
Hey, not sure if this is the right place for this post, but my GS3 is on stock jelly bean and rooted. For some reason I am not receiving incoming calls. I tried calling my phone from gmail and the phone rings, but nothing happens on my phone. Any ideas as to why this is
Click to expand...
Click to collapse
I'm not sure if this is the right place either, since this is generally non-rooted, although the topic doesn't specify that I suppose.
However, I would venture a guess that you may need to wipe your data and cache. Sounds like a default app issue to me.
If I use bluetooth headphones on my walk to work, then plug in wired headphones at work, the audio plays out of the speaker.
It's really annoying because it happens every morning (as it's too early for me to remember things like that) and blasts my podcasts to my coworkers. Removing the wired headphones and reinserting fixes the issue.
No issues here.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I have never had any of these issues
Sent from my SAMSUNG-SGH-I747 using xda premium
miketigerwoods said:
If I use bluetooth headphones on my walk to work, then plug in wired headphones at work, the audio plays out of the speaker.
It's really annoying because it happens every morning (as it's too early for me to remember things like that) and blasts my podcasts to my coworkers. Removing the wired headphones and reinserting fixes the issue.
Click to expand...
Click to collapse
Actually, I've had a similar issue. I use Google Play Music (as a carry-over from my Nexus S). When the first song of the playlist would finish (using the headphone jack to play through my car stereo), the second song would start on the phone speaker.
It doesn't seem to happen anymore, but it did directly after the JellyBean update.
PIN Lock Instantly with power button
I am upset that the "Lock Instantly with Power Key" option missing from 4.1.1. I have been searching for a fix, but I must be the only one annoyed by this, or I'm bad at searching.
...
I have a pin lock but am used to a 15 min delay before I need to enter the pin, and being able to push power to shut the screen off at will. That is no longer an option as it always will lock to the PIN screen if the power button is pushed. It is very annoying to me.
Another bug is the Keyboard defaulting Samsung Keyboard on reboot. Every time I restart, I have to go back into settings to select Swiftkey.
Hey all,
So I'm posting this thread regarding a couple pretty weird glitches and bugs occurring on my G3, 3 specific ones.
The first: (Probably the least serious but still REALLY annoying) At EXACTLY 12:00AM every night no matter what timezone I set the phone to (I'm in AU on the AEST GMT+10 timezone but it does this at the same time on any timezone) the phone will switch it's WiFi off automatically without warning, reason or explanation. It just goes off and then I have to manually turn it back on. Sure I could use an app such as Tasker or AutomateIt to turn it back on but I don't see why this is occurring in the first place?
The second issue (Most recent): Lately after updating to the V20E firmware for my D855 I've noticed that a graphical glitch (Specifically related to the colour Blue) occurs when there are fast moving elements on my phone's screen (Such as when I move a chat head around on my phone from Messenger, or when I'm scrolling Facebook or my App Drawer fast, there's just a blue box around whatever object/s appear to be moving on my phone's screen. I've not dropped the phone at all, and it has only been present since updating from the V20D ROM. Not sure what could be causing it.
The third and by far the MOST ANNOYING of the issues I'm having, is that for no apparent reason, whenever I am listening to Music with the stock Music player, and I lock the screen (The screen goes off) about 5 seconds later weird stuff starts to happen..
The song will pause, play or even stop completely, seemingly on its own. The "phone" will change songs, artists and sometimes complete albums and playlists completely by itself, with me doing nothing but staring at the lock screen (It keeps doing it until I re-enter the Music app, then when I lock the phone the whole cycle just repeats itself.)
I've done some looking around and careful observations on the phone itself, and it seems that before the weird stuff starts happening to my music, the phone opens Voice Mate by itself, and then if I'm not present, it apparently closes it and then that's when the stuff happens. I've tried everything I can on a non-rooted phone to stop this. I've tried re-installing the Music app, Uninstalling all updates to the Voice Mate and it's packages to the factory version, force-stopping Voice Mate, everything and no matter what I do the phone still opens Voice Mate and the weird stuff starts happening (It's like it's taking commands from Voice Mate to do something but I'm not even doing anything ) It's been doing this since I got my phone when it came with Android KitKat 4.4 (I was on the D10M ROM until I moved to the D20D Android L ROM) and I moved ROMs doing a completely fresh start ( I factory wiped the phone and then upgraded via a CSE flash and put all my stuff back on it manually) and I would've thought a completely fresh start would have fixed it but apparently not... Either it's a bug that's been present for a while, or it's something deeper than the ROM.
So yeah some pretty weird issues, if someone knows what could be causing them, please let me know, especially if you know a way to solve them.
Cheers guys.
I'm having a very similar problem with regards to #1 but it's doing it with Bluetooth for me!
At midnight on the dot, it will disconnect my connected Bluetooth devices. It doesn't shut Bluetooth off, it just drops the connection. I posted about it here: http://forum.xda-developers.com/verizon-lg-g3/help/bluetooth-disconnects-midnight-t2973187
Your phone sound possessed! Call 1-800-Exorcism now.
You right, weird/unusual.
Sometimes, not always, when I restart my phone, things get a little crazy and somehow they must be all related. It happens as often as approx once a week. What happens is the following things:
1- I get an email from Where's My Droid that my SIM card or phone number has changed
2- Network-provided time zone changes to Central European Summertime
3- Wifi calling is turned off (however this doesn't normally stay on for some reason)
4- Visual voicemail in the phone app is missing despite still being turned on
5 - APN is not selected (the circle next to Verizon is empty aka does not have the blue dot in it)
I am on 7.1.2 and rooted. Does this happen to anyone else and is there any fix? What could be the cause?
Edit: I doubt this is related, but since I am looking for general feedback for strange bugs with my phone...
Another thing that happens is sometimes while using my phone, apps randomly reload (lack of a better word)
By reload, what happens is the app does not fully close and reopen. What happens is the app remains open ("heading" bar at the top remains) but the rest of the page I am on goes completely blank and then returns with any previous changes undone.
So say I was writing an email in gmail, the red bar at the top with the back arrow and trash can, etc. stays while the rest goes blank and any text I wrote will be gone and I have to start from the beginning. Usually when this is happening, it continues to happen repetitively for a little while. Eventually it just stops on its own. It does not seem to be related to any specific app (since it happens with a bunch of apps) unless maybe it is related to something like Swype keyboard that is always on.
Does that happen to anyone else too? What is causing this??
If your phone is 128g your nand is bad and you need a replacement. Google is aware of the issue and should swap no problem.
DR3W5K1 said:
If your phone is 128g your nand is bad and you need a replacement. Google is aware of the issue and should swap no problem.
Click to expand...
Click to collapse
Thank you! I do have 128GB. I'm glad I finally asked!
NP glad to assist Buddy
I've gotten this problem since 20 days ago where my Google Maps get frozen in the middle of my trip. And I had reboot the device multiple times (4-5 times, sometimes skipping the LineageOS booting animation).
After fiddling over 2 weeks, I finally switched to LineageOS 17.0 now (previously using 15.1). The problem still persists.
The problem is : the screen froze, I seem able to tap something on screen but the display doesn't change anything despite my interaction with screen. This especially pronounced when I stop my screen interaction (i.e. not scrolling) on these apps
- Google chrome (say, reading any articles on web)
- Quora (especially when I about to scroll down on author bio)
- Google Sheets
- Maps
but this unresponsiveness doesn't appear at all when I:
- Play any kind of games
- watching YouTube (with the app)
In general, it seems anything that uses webview can cause the screen freezes if I leave it couple seconds. At first I thought changing from android webview to chrome webview implementation changes this. It doesn't.
The "cure" I found is simply turning the display off for 40 seconds ~ 75 seconds, and turning it back on, where I can interact with lock screen fine again. Any time lower than 40 seconds will simply show the frozen display again the time I turn the screen on.
Is it possible it's a hardware problem? (faulty RAM/storage) after using this for 2.5 years) Since full system wipe and re-install doesn't entirely solve the problem. The first time I encountered this is when I navigate with my Google Maps and the screen simply froze out during drive, and I had to restart the device multiple times, worrying that my device is broken. The next time I drive, I leave it only on Ambient Display and it didn't freeze at all.
So... any idea how to troubleshoot this?
It seems the problem is more severe than just Android.
Because even in TWRP, I noticed the display need to wait ~1 minute from the last time I turn off the display (push the power button) to reactivating it.
If I try to turn it on, the display will give black color, but I still can actually interact with the system.
ArcOnFire said:
I've gotten this problem since 20 days ago where my Google Maps get frozen in the middle of my trip. And I had reboot the device multiple times (4-5 times, sometimes skipping the LineageOS booting animation).
After fiddling over 2 weeks, I finally switched to LineageOS 17.0 now (previously using 15.1). The problem still persists.
The problem is : the screen froze, I seem able to tap something on screen but the display doesn't change anything despite my interaction with screen. This especially pronounced when I stop my screen interaction (i.e. not scrolling) on these apps
- Google chrome (say, reading any articles on web)
- Quora (especially when I about to scroll down on author bio)
- Google Sheets
- Maps
but this unresponsiveness doesn't appear at all when I:
- Play any kind of games
- watching YouTube (with the app)
In general, it seems anything that uses webview can cause the screen freezes if I leave it couple seconds. At first I thought changing from android webview to chrome webview implementation changes this. It doesn't.
The "cure" I found is simply turning the display off for 40 seconds ~ 75 seconds, and turning it back on, where I can interact with lock screen fine again. Any time lower than 40 seconds will simply show the frozen display again the time I turn the screen on.
Is it possible it's a hardware problem? (faulty RAM/storage) after using this for 2.5 years) Since full system wipe and re-install doesn't entirely solve the problem. The first time I encountered this is when I navigate with my Google Maps and the screen simply froze out during drive, and I had to restart the device multiple times, worrying that my device is broken. The next time I drive, I leave it only on Ambient Display and it didn't freeze at all.
So... any idea how to troubleshoot this?
Click to expand...
Click to collapse
Can you enable "Show Tap" option in developer settings and see if theres any ghost touch happening, sometimes ghost touch can "freeze" the screen while you want to interact with it
Shimizux said:
Can you enable "Show Tap" option in developer settings and see if theres any ghost touch happening, sometimes ghost touch can "freeze" the screen while you want to interact with it
Click to expand...
Click to collapse
Thanks for responding.
I already enable "Show taps" on developer options. But the problem is that the screen freeze happened when there was no touch at all (i.e. I just looking at the screen, reading)
There's new observation I made today that : usually the screen doesn't want to immediately awaken when I just turn the screen off.
Today I tried to remove fingerprint from lock screen, the screen now is able to respond quickly again upon pressing power on button. It's still as responsive to power on when I add pattern to the device lock mechanism.
I'm not too sure whether this is OS level problem or even closer to hardware problem because this kind of unresponsiveness is also apparent even when I boot to TWRP.
ArcOnFire said:
Thanks for responding.
I already enable "Show taps" on developer options. But the problem is that the screen freeze happened when there was no touch at all (i.e. I just looking at the screen, reading)
There's new observation I made today that : usually the screen doesn't want to immediately awaken when I just turn the screen off.
Today I tried to remove fingerprint from lock screen, the screen now is able to respond quickly again upon pressing power on button. It's still as responsive to power on when I add pattern to the device lock mechanism.
I'm not too sure whether this is OS level problem or even closer to hardware problem because this kind of unresponsiveness is also apparent even when I boot to TWRP.
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That is one big weird problem, i've never encounter something like that since i ever using a smartphones.
It does really sound like, it just a software problem. But if it also happen in TWRP, it doesn't look like it.
I also have installed LOS17 by Arian before too, and i dont have that problem.
Sorry man i have no idea nor expert about it
It could be your battery is dying?, if your battery cant give enough power to the screen already, screen gonna act like crazy i.e ghost touch etc.
I have a broken battery been using it for 2Year + because of the battery my screen has a problem too. I replaced it last december 2019 and everything went normal again.
Shimizux said:
That is one big weird problem, i've never encounter something like that since i ever using a smartphones.
It does really sound like, it just a software problem. But if it also happen in TWRP, it doesn't look like it.
I also have installed LOS17 by Arian before too, and i dont have that problem.
Sorry man i have no idea nor expert about it
It could be your battery is dying?, if your battery cant give enough power to the screen already, screen gonna act like crazy i.e ghost touch etc.
I have a broken battery been using it for 2Year + because of the battery my screen has a problem too. I replaced it last december 2019 and everything went normal again.
Click to expand...
Click to collapse
I don't think it's a battery problem. I see that I can play game for 1hr+ fine. A game that require exact timing of 2 touches on top of that. So that ghost touch really doesn't appear.
But yeah, it's really 2 contrasting sign
- In one hand, it seems an OS problem because I can simulate an environment where the screen definitely won't be frozen for hours, while on specific other environment, the screen freeze can happen very quickly between release and re-occurence.
- On the other hand, the problem seem doesn't stop on OS level because it can be found in TWRP.
If I read an answer on Quora that shows GIF image on the section I read, the screen freeze 100% won't happen. I tried the same thing on imgur too, the screen freeze won't happen.
So it seems that as long as the screen is showing dynamic content, it won't freeze (that's why game and YouTube doesn't show this kind of problem, but reading a web full of text/static images can)
A bit of update : I have left my phone in off state for 4-5 days. And I have been using it again, albeit, less extensively since my main phone has changed to K20 Pro.
Long story short : I haven't encountered screen freeze again. But this is just after 2 days playing with less intensity.
I wonder what really went wrong.