Develop Bugs

[Q] Epic 4g Screen Wakes Up On Its Own?

Got a replacement Epic recently (refurbished) and reinstalled all my apps, restored launcher pro backups, etc. Now, however, I am having an issue I never had before:
Whenever the screen times out and shuts off on it's own, the red alert led flashes and the screen turns back on a few seconds later, then refuses to time out again.
This is bad enough on its own, but there is more: I noticed today that "sensorserver_ya" accounts for 2% of my battery usage, and upon doing some cursory google research I found that the two issues are most likely connected and there is some app constantly engaging the phone's accelerometer that is likely the culprit.
I've already tried removing all my widgets and uninstalled launcher pro to see if the auto-rotate setting was causing it. No dice. I'm currently uninstalling new apps I've added since getting the new phone to see if they are the to blame.
My problem now is that I don't know which app is causing it and I have no way to efficiently find out as Advanced Task Manager isn't showing anything out of the ordinary running. Anyone else experiencing this? Is there a list of apps known to cause this problem? I will gladly provide more information if requested. Thanks in advance!
UPDATE: Occasionally, when the screen reawakens, it shuts back off after a split second and if I wake it up the screen is unresponsive to my touches for a few seconds. What does this mean?

[Q] Blank or color-pixeled screen, suddenly! What's up?

I've been experiencing the following symptoms in the last 24 hours or so, on a Tilt2, stock ROM:
-Frequent unsuccessful attempts to wake the phone from sleep. Often takes a few tries, usually successful, but I've felt the need to reset at least twice today.
-Occasional full-screen random color pixellation upon wake attempt. This generally goes away after a second or two, but sometimes I need a few wake attempts to get it off.
I am speculating that this might have something to do with the GMail IMAP issues that some people are having in the last day or two, or at least that's my best guess at associating it with a known issue, but I have really no idea. I've changed nothing, and I can't think of any possible traumatic experiences the device has gone through recently.
Everything worked fine yesterday, and has worked fine for over a year.

Follow-up, I hadn't yet noticed patterns in the issue until more recently. Now, I see that the problem occurs more in portrait.
Symptoms include:
-Landscape - generally normal touchscreen operation, I remember one time having some odd hardware keyboard behavior, though can't remember exactly what it was doing. I have also noticed that the power button seems to have no effect when in landscape.
-Portrait - phone is sluggish to wake, occasionally waking up to that random color pixel screen. Screen often freezes. Sometimes it comes back to normal, other times not. Power button seems to work normally, at least in toggling sleep/wake states.
I'm now thinking this probably does NOT have to do with the GMail IMAP issue, as some screen difficulty is occurring immediately upon power-on at times, before WinMo even begins to start.
I'm thinking some bad circuitry somewhere for whatever reason, and it might soon be time to evaluate repair/replacement options. Not sure what happened.
Which begs the side question, anyone have any idea what AT&T is replacing the Tilt2 with on insurance claims these days?

[Q] Touch sensitivity issue cause?

I've been reading through the previous threads and I'm still confused if the issue is hardware or software related. I have the AUO panel and have broken swipes, and times where I can't scroll properly. This has been going on a couple months now and it's getting on my last nerve since it's frequently happening when I need my phone to work properly. All this time I assumed it was software but a couple threads mentioned it was hardware. Trouble is, some people with the JDI screen also have issues so I don't understand. My question is, has anyone ruled out software by flashing an AOSP rom? I'd rather not send this to Sony if at all possible since they don't cross ship and I'd be without a phone.

I have rarely an issue with the touch screen, when swipe up or down, it doesn't swipe it acts like I've just touched (clicked) once the display. I think it is a software issue, because in my case, if I turn off the display wait for 2-3 seconds and turn it on, it works with no problems.
Can you point me please to other threads that have this issue in discuss?
Thank you!

Have you removed the asf from the screen and placed an actual screen protector on it? I found that this really helped with the weird screen issues.

I have a screen protector over the ASF. But that has nothing to do with my issue, because, like I said, when I turn the display off, wait 3 seconds, and on again everything is working normally.

vibecatalin said:
I have a screen protector over the ASF. But that has nothing to do with my issue, because, like I said, when I turn the display off, wait 3 seconds, and on again everything is working normally.
Click to expand...
Click to collapse
Yeah, I reboot usually and the issue temporarily goes away. Then it will come back a day or two later. I'm afraid to remove the ASF because I've read some issues with goes touches even with a screen protector. I just want the issue to be fixed... I was thinking of flashing a AOSP rom but wanted to see if anyone with that ROM had any trouble or not. Maybe the L update in January will fix things.
Here are the resources I've read on this issue:
http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Touchscreen-loosing-touch-issue/td-p/580111
http://johnhaller.com/blog/2014-03-06--sony-xperia-z1-z1s-touch-screen-issue
http://forum.xda-developers.com/showthread.php?t=2770293

I have rarely that issue, like I said I just turn off the screen, and after 2-3 seconds turn it on and it's gone. I'm sure this is a software related issue.

If it helps at all, I never had the issue in the two weeks I tried an aosp rom. However the camera and battery life were a bit lacking so I'm back on a stock rom.

I haven't have the issue too in the past weeks, I've wiping cache and dalvik cache pretty often , because I've installed some system apps. Anyway I will really want to know the cause of this
L.E. I'm still on stock firmware.
L.E. 2 : The Glove mode function, in the Settings-Display menu has an application or something? Has a file redirected to it? Is there in the phone's system a file than can be edited or deleted or something for the glove mode function? Maybe we will find answers there.
I'm not sure that I've made myself understood with the question.

Screen timeout does not work

I recently bought an unlocked Amazon Fire phone ($125; it came loaded with Fire OS 4.6.4). The phone seems solid and well-built. The only change I made to the stock phone so far was to load Google Play, using the instructions on the spinyourfire website.
I have noticed that the screen timeout does not work anymore. Whether I set the interval to 15 secs or any other setting, the phone does not go to sleep until a good 4-5 minutes have elapsed. I Googled this problem but did not find anything. Has anybody run into this, or am I overlooking something obvious? Thanks much!

Do you have a screen protector? I had to remove mine because it was messing with the proximity sensor.

I do have a screen protector. Did you experience similar problems with your phone (screen timeout not working), and did they go away after you took the screen protector off? I'd never though of that...

philharvey said:
I do have a screen protector. Did you experience similar problems with your phone (screen timeout not working), and did they go away after you took the screen protector off? I'd never though of that...
Click to expand...
Click to collapse
I had a tempered glass screen protector. I didn't notice that specific issue. The 2 major issues I immediately encountered was (1) the screen would remain off during a call and (2) the home button wouldn't wake the phone up. Maybe either of those issues are also happening to you?

I did not experience the 2 problems you described (screen off during a call, and home button not waking the phone up). My screen timeout problem is really intermittent: it seemed to work fine yesterday as the phone went to sleep after 15 secs of inactivity, as I wanted it to. Today, the phone remained stubbornly on for 10 mins and refuses to go to sleep.
I wonder if sideloading Google Play has something to do with it. I'll try uninstalling the Google Play stuff and see if it affects my timeout problem. I will update the thread.

I may have stumbled on the cause, as well as the solution, of my problem: apps running in the background may have prevented the phone from going to sleep.
I used the "Quick Switch" feature on the phone to display all running apps, then killed most of them by dragging them towards the top of the screen. Now my phone is going to sleep within 15-30 secs of inactivity, like I wanted it to. I hope this thread helps someone else struggling with the problem.

philharvey said:
I may have stumbled on the cause, as well as the solution, of my problem: apps running in the background may have prevented the phone from going to sleep.
I used the "Quick Switch" feature on the phone to display all running apps, then killed most of them by dragging them towards the top of the screen. Now my phone is going to sleep within 15-30 secs of inactivity, like I wanted it to. I hope this thread helps someone else struggling with the problem.
Click to expand...
Click to collapse
That's good news. Glad you didn't have to rip off your screen protector. Now all you need to do is figure out which app in particular is keeping your phone awake.

Note 4 Suddenly Having a Multitude of problems. Hardware Issue?

Hello, I have had my Note 4 for quite some time now and have not had any issues with it up until the last month or so.
At first it started out as just a hiccup every now and then, an example would be when I play music via bluetooth to my Jeep CD Player, I would sometimes have to turn bluetooth off then back on to get it to connect or reconnect.
Now things are getting out of hand. Here is a list of problems I have on a daily/hourly basis and seemingly at random times. I cannot reproduce any of these problems (except the NFC problem) on demand.
I have noticed that rebooting the phone will clear up these issues (except NFC) for a short time, SOMETIMES. Other times a reboot does nothing to help the situation.
Keyboard Lag
Sometimes when I press the keys the phone vibrates indicating a key press and magnifies the key that is being pressed, but fails to enter anything in the text box/input field. For the record I am using Swiftkey. I have noticed that this happens most often when I open an app via "popup notification." For example, if I were to receive an IM or SMS I would tap on the notification that pops up, which then switches to/opens the corresponding app. It is then I will more often than not have this issue. To remedy this I have to close and re-open the app, sometimes several times causing the keyboard to open and close, several times... Sometimes when I TAP a key, the phone will behave as though I have held the key down or performed a "long press." This issue is not exclusive to the keyboard, it often happens anywhere on the screen and with any app, usually indicating that I have been "long pressing" for about 1-2sec at a time.
NFC Does Not Work
One day while I was at work I attempted to add the office printer via NFC. To my surprise I was unable to turn on NFC via the "quick settings" drawer. In the quick settings panel the NFC icon would light up, as if it were turning on, and then just turn right back off again, this happens consistently. I went into setting to enable NFC that way and I am stuck with a slider that is actually in the "on" position but greyed out, I am unable to interact with it.
Bluetooth Connectivity
I have a JVC CD player in my Jeep, I often use YouTube or Google Play Music when I drive. Usually I do not have any problems connecting to the CD player at first, but after about 30-60sec of playback the audio goes blank. The app says that it is still playing however no audio can be heard. Then it will suddenly come back on after about 5-10sec, and here is where it gets strange. After the audio comes back on after this "hiccup" the playback is fast, as in it is playing at 2X's it's normal speed, makes the vocals sound like chipmunks. This will continue indefinitely until I turn on the screen, unlock the phone, then shut the screen off. Then the audio goes on playing fine. This happens with both YouTube and Play Music, while using YouTube the video gets sped up as well. I also experience issues with connectivity where sometimes at random the phone will just disconnect from the CD player, and refuse to reconnect until I have rebooted the phone, or if it does reconnect I get no audio until the phone is rebooted. I notice that this ONLY happens when connected via bluetooth. If I turn bluetooth off while this is happening music will play over the phone's speaker perfectly normal. My CD player has a hands free feature, and I do not seem to have any issues with phone calls, it's only with music playback do I have problems.
Originally I thought it was my CD player acting up, however in light of the other problems, and the fact that I tested it with my tablet and two of my friend's phones without issue, I don't think the CD player is the problem.
Sluggish/Glitchy UI
Sometimes when the phone really freaks out, the UI behaves very strangely. Sometimes notification Icons will hover above the running app, other times the whole screen will lock in place for a few seconds. Sometimes if the screen is locked up, I will shut it off, then turn it on, shut it off, turn it on. However as I press the power button to turn the screen on and off, nothing is happening, the screen just stays black while the "back" and "recent apps" buttons light up at the bottom. Then when the screen does finally come back in it will flash on and off quickly in accordance with how many times I pressed the power button. While all this is happening, if I hold the power button to turn the phone off, the power/reboot menu will appear without incident. Sometimes when I am swiping to unlock the phone, it does not register the full swipe. Basically it acts/appears as though I lightly touched the screen and moved my finger a half inch even though I have drug my finger all the way across the screen. To remedy that issue I have to SLOWLY drag my finger across the screen and then it unlocks without incident. I have also noticed that when I go to "swipe away" a notification, especially one that has "information" in it, it will swipe off the information but leave the notification there and display the app name the notification was from. An example would be, if I just installed an app (for example YouTube) from the Play Store, the notification will say "YouTube has been successfully installed." When I swipe either left or right to remove that notification, a "white ghost box" or "overlaying top layer" with the "successfully installed" text in it will slide away. However it leaves behind a green box/notification that says "Google Play Store" and that remains until I shut the screen off and turn it back on.
NFC Will Not Turn On
I simply cannot get NFC to turn on, the slider is in the ON position but is greyed out as I mentioned earlier. I would post a picture but I guess there is a 10post rule before I can do that. I have given up on NFC, mostly because I rarely use it, so it's really not that big of a deal.
Initializing the Camera
I use an app called "Telegram" instead of SMS messaging, thus I use Telegram to share pictures with friends. Sometimes, again I am not able to reproduce this problem on demand, the problem comes and goes seemingly at random. The camera will take more than 30-60sec to initialize, while I am waiting for it I am stuck with a black screen. If the camera doesn't initialize, shutting the screen on then off will take me back to the telegram app. I never get an error message or anything. Other times when I try to use the camera it pops on instantly and works flawlessly. Originally I thought this was a problem specific to telegram, however in the name of science I tested it with the default camera app and get the same results.
USB File Transfers
I'm not really sure this is specific to my phone, but whenever I transfer files from my PC to the phone or from the phone to PC, it is PAINFULLY slow. It's even painfully slow when the PC just displays what is in the folder. However I can't say for sure this is related because I never attempted to transfer files until I started having these issues, at which point I thought it would be a good idea to start backing things up.
Gets Stuck in 3G Mode
This happens rarely, not even sure that it's related but I felt that it was worth mention.
What have I done to try to remedy this problem you ask?
So far I have performed a non-root ADB nandroid backup, just in case factory resetting the phone didn't work.
I have factory reset the phone 2 times, I see no improvements.
I have cleared out my SD card/removed SD card
I removed and/or shut off bloatware apps (Yes I tested the phone without removing/disabling bloatware, still having the same issues)
Wiped cache via Recovery
I am not sure what else I can really do to fix the phone, I am starting to think that this is a hardware issue. I should mention that there was no significant event that I feel would cause these malfunctions. System update installed and worked perfectly up until this last month, I have not dropped the phone from significant height, the phone has an otterbox anyway. I have not gotten the phone wet, it has not been left outside, this phone has not seen any abuse what-so-ever. I just started having these problems out of the blue and they seem to be getting progressively more frequent and longer lasting. If I don't get any ideas from here I am going to try to get Verizon to replace the phone via insurance, however I don't have high hopes for that because I have grandfathered unlimited data and this is not the "original" phone that I had when I added the insurance option, so I am not sure it's covered.
Does anyone have any ideas on what could be causing this or anything I can do to correct it or try to troubleshoot it?
Any help is greatly appreciated!
Phone Information is as follows:
Samsung Galaxy Note4
Model: SM-N910V
Android Ver: 5.0.1
Baseband Ver: N910VVRU2BOG5
Build#: LRX22C.N910VVRU2BOG5
HW Ver: N910V.05
Verizon Wireless
Non-Root, Default Launcher, Not modified in any way.
I realize that this is a long post but whenever I ask for help I like to be detailed. If I left out any information that might be helpful please let me know.

Unfortunately, it looks very much like components on your logic board are going bad. Sometimes a few specific things will go bad that don't actually make the phone unusable, but make it act similar to what you are explaining. It wouldn't be worth the money you'd have to pay someone to track down the bad components and replace them. If you really like the note 4, I would just make a full backup with kies while you can, buy a new phone and restore your backup.

All of Kies backups do NOT restore to a new phone! Only contacts, messages and call logs will restore on a new phone. Use Samsung Smart Switch or Helium. Good luck
Sent from my SM-N910V using Tapatalk

outcasted2003 said:
All of Kies backups do NOT restore to a new phone! Only contacts, messages and call logs will restore on a new phone. Use Samsung Smart Switch or Helium. Good luck
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
I see. I didn't know that because I've always restored my backups to the same phone. Thanks for the info.