Develop Bugs

[Q] Problems with the Samsung OEM data/charge cable

Any micro USB cables that you guys would recommend over the OEM original cable.
I seem to be one of the very few that have problems with the original cable fitting snuggly. Yes, the door is open all the way til it clicks, yet the cable easily falls out.
If anyone has a suggestion of another cable or has the same problem with a fix that I just somehow missed after searching for a couple of days, it would be greatly appreciated.

I had the same problem. After about a month of use it just came completely loose and would only stay in if I propped it up a certain way. I tried a friend's charger and it worked fine (likewise my charger was loose on his captivate).
I just took the usb cable from my external hard drive and that one fits very snuggly, unfortunately it is also much shorter

I'm also having this issue. I wonder why...

foofiebeast said:
I had the same problem. After about a month of use it just came completely loose and would only stay in if I propped it up a certain way. I tried a friend's charger and it worked fine (likewise my charger was loose on his captivate).
I just took the usb cable from my external hard drive and that one fits very snuggly, unfortunately it is also much shorter
Click to expand...
Click to collapse
Yes, this is exactly what I have to do for mine to charge. So I guess I'll have to just start looking for one that will work for me. It seems just any other standard micro USB cable will do the trick. Thanks a lot my friend.

jayrod88 said:
I'm also having this issue. I wonder why...
Click to expand...
Click to collapse
Well upon further inspection, you can see how the top of the phone is curved and if you look at with the USB door open from the top and tilted slightly back you can see how the jack actually looks crooked inside the phone. I'm quite sure that this is because of the curved top parallel to the circuit board that has the jack is too tall. And I think for some reason I might need to trim down the micro end a bit on the front side..it looks like its hitting the front side of the phone.

I'm looking for a replacement cable as well...even OEM is fine. The case around mine cracked off one night when I feel asleep playing on my phone. Mine was always kind of loose compared to the att charging cable which is nice and tight. Does radio shack carry cables like this?
Sent from my SAMSUNG-SGH-I897 using XDA App

i called AT&T about this with my cappy and they said that the charging port was bad and sent me a new phone , thats been 3 mo ago and the problem hasnt recurred.
(just a thought)

Search Amazon for "blackberry usb cable micro usb". The first result should be it, it's a very high quality, shielded cable. To get a solid, snug fit I suggest a razor or a knife to easily cut back some of the rubber around the micro tip. Works amazingly well. I could even make it work before I trimmed it.

just to elaborate, the specific micro end is called a "micro b " usb connection.
not to be confused with mini or micro a
of course the other end is just standard.

The place I work has a 5' nice quality cable that fits my Captivate tight. They got them to go with the 2100mA USB Car Charger we sell. Cost on the cable is $ 4.99 plus shipping (about $2.99 first class parcel).
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

I'm not sure if its quality, or just chance, but I've found that only some 3rd-party cables will work. I've tried a blackberry one that didn't work, and a really cheap one that did.
I would suggest keeping the one you got from samsung, just in case.
I'd like to know if anyone else had issues with cables not working?

I got a Samsung cable designed for the galaxy S on Amazon for like $6 with free shipping.
Sent from my SAMSUNG-SGH-I897 using XDA App

Jmurph3 said:
Any micro USB cables that you guys would recommend over the OEM original cable.
I seem to be one of the very few that have problems with the original cable fitting snuggly. Yes, the door is open all the way til it clicks, yet the cable easily falls out.
If anyone has a suggestion of another cable or has the same problem with a fix that I just somehow missed after searching for a couple of days, it would be greatly appreciated.
Click to expand...
Click to collapse
I had the same problem.
I used some tools(hammer,knife, etc) to fix the cable.
Now my cable works fine!!
Sent from my phone

I just used a razor blade to trim the rubber back, works great.

If you look at your cable. The black part and the silver part(part that goes in your phone) is not in a straight line.
Just try to make it straight. And use a knife to cut the rubber of the edge a little bit.
That should do the trick.
Sent from my phone

I haven't read all of the posts so I don't know if someone has already posted a solution to this problem, so I'll just answer.
I had this same problem. If you notice their are two tiny metal teeth that lock the charger into the phone. These teeth no longer stick out as far as they used to. That is why you are having this problem. The teeth are not bent. It is the micro usb plug that is around it. All that you need to do is give it a firm bush on the table. Bend the plug away from the teeth so that they stick out more. This fixed my problem.
When you put it back into your phone, you will notice that the plug is no longer in the phone at an angle.

bluemoon1221 said:
If you look at your cable. The black part and the silver part(part that goes in your phone) is not in a straight line.
Just try to make it straight. And use a knife to cut the rubber of the edge a little bit.
That should do the trick.
Sent from my phone
Click to expand...
Click to collapse
You should saved me from buying 3 more cables. I distroyed my OEM cable to make a jig because I bricked my phone. I ordered 3 sets of cables and they all had the same problem.... Usb kept popping off. So I was just about to go out and order 3 more sets if cables, this time OEM untill I decided to read this tread. It never occured to me that it was fitting in well because of the extra rubber on the connector. I trimmed it down and now the cable snapped in perfectly like it was supposed to. Thanks for the fix!
Sent from my SAMSUNG-SGH-I897 using XDA App

I'm afraid of buying the wrong cable off Amazon. There is so much out there. Can anyone post a link?

[email protected] said:
I haven't read all of the posts so I don't know if someone has already posted a solution to this problem, so I'll just answer.
I had this same problem. If you notice their are two tiny metal teeth that lock the charger into the phone. These teeth no longer stick out as far as they used to. That is why you are having this problem. The teeth are not bent. It is the micro usb plug that is around it. All that you need to do is give it a firm bush on the table. Bend the plug away from the teeth so that they stick out more. This fixed my problem.
When you put it back into your phone, you will notice that the plug is no longer in the phone at an angle.
Click to expand...
Click to collapse
I know this is getting old, but it took me about 2 hours to find an answer that WASN'T recommending to just make sure the slider was all the way open. For no reason at all, my phone cable just wouldn't hold a real connection this morning... your answer saved the day

For cables that are good quality and cheap, go to www.meritline.com ....... I have never gotten a bad cable from them, typically I use their HDMI cables but the USB cables are less complex and work just as well. My last usb cable was one of theirs.

USB cable kaput again!

when I flex lightly the USB cable, it loses connection, and my first nexus 7 of 2012 was kaput after 2 months.
2013 failed after 1 week of use.
these USB cable are really bad quality.

swisstourist said:
when I flex lightly the USB cable, it loses connection, and my first nexus 7 of 2012 was kaput after 2 months.
2013 failed after 1 week of use.
these USB cable are really bad quality.
Click to expand...
Click to collapse
Don't bend it?

I didn't bend it at all.
but a light flexion cut the connection.
I put the tablet vertical, against a wall, and the light pressure on cable cut the connection. even on flat surface, same problem.

I never had an issue with a usb cable after I stop climbing trees with them.

I changed USB cable and same happen.
so I revert back to original cable and now the issue didn't come back!
just wondering!

swisstourist said:
I changed USB cable and same happen.
so I revert back to original cable and now the issue didn't come back!
just wondering!
Click to expand...
Click to collapse
My advice: Don't go bungee jumping with USB cords. It's highly unacceptable, and then you've got the risk of losing your cord.

In all seriousness I did hear some usb cables have been know to commit suicide by cutting it self if you don't pay it enough attention. There are hotlines just for that situation.

It s my ubs port which is failing.
I have more and more probably to get a charge sign . I need to twist a little the USB to get a charge.
What can I do? Open the tablet?

If you can't return it I wouldn't try to open it if you can't afford a new tablet. Go get a cheap wireless charger and hope you don't have any issues with that.

I can afford but prefer to be back in Europe to send it to nexus repair.
Now I m looking for a qi charger on ebay...

Stock Cable > Hard to Plug on the Charging Port of the Phone

I just purchased this unit. is it normal that the Stock Cable is Hard to Plug on the Charging Port of the Phone..
i need to try so many times before i can plug the charging cable to charging port of the phone before i can plug it successfully. i'm thinking of breaking the charging port if this is the case? Anyone who have the same concern? Thanks

bong0x00 said:
I just purchased this unit. is it normal that the Stock Cable is Hard to Plug on the Charging Port of the Phone..
i need to try so many times before i can plug the charging cable to charging port of the phone before i can plug it successfully. i'm thinking of breaking the charging port if this is the case? Anyone who have the same concern? Thanks
Click to expand...
Click to collapse
I noticed this as well. hopefully if something gets broken its more likely to be the connector on the cable than the charging port. I have tried a few other cables as well and all are pretty difficult to insert.

Well the way I see it would you rather have it flop around and be loose, or have a night tight fit?
On a more serious note I had the same issue when I first recieved my F400S. After a week or so it got better, you can always try an older micro usb cable thats more broken in to avoid this issue.

when i first got the phone it was like what you've desribed. but after a while, it wasn't an issue anymore, i guess its a good sign that the phone is brand spanking new.

Same for me, hard To plug in ...
Sent from my LG-D855 using XDA Premium 4 mobile app

Hi,
I tilt the usb-connector up (just a bit) while plugging it in.
Greetz

It requires a downward angle tilting towards the device to insert.

Same for me, but once you're using qi charging and Wi-Fi file transfer, you'll hardly ever use the port.

got it! it was like virg** phone. haha..

wow same issue here.
bong0x00 said:
I just purchased this unit. is it normal that the Stock Cable is Hard to Plug on the Charging Port of the Phone..
i need to try so many times before i can plug the charging cable to charging port of the phone before i can plug it successfully. i'm thinking of breaking the charging port if this is the case? Anyone who have the same concern? Thanks
Click to expand...
Click to collapse
Only way to get it in is by tilting the cable downward. Tried few cables, they are all doing the same thing. Exchange perhaps?

Sini-Siki said:
Only way to get it in is by tilting the cable downward. Tried few cables, they are all doing the same thing. Exchange perhaps?
Click to expand...
Click to collapse
Tilting the cable to plug in seems to be the norm on pretty much every G3. I doubt exchanging it will help.
Once you've done it for a while, it should become pretty easy to do.

Tilting the cable and just dealing with it are fine, but what happens when you stay finding usb cables that don't want to charge your G3 properly? I have one (very nice) 10ft cable and my phone plays a game of connecting and disconnecting while trying to charge with this cord. This courts does not give me the same problems on other devices. However the G3 charges just fine on all my other cables. Not using this cable is an obvious answer but i worry that the problem could get worse and what if I start having problems with other chargers?

For now, the solution is to tilt the cord slightly downward (or upward, depending on your perspective) as the port is just sliiiiightly more flush with the opening. My advice is to get used to doing this. A broken charger port is really a PITA, so taking an extra 2 seconds to plug it in is the prudent choice. My dad gave me a lot of good advice when I was growing up, and one of the gems turns out to be "don't force things."
As mentioned, once we get some wireless charging back covers on a more accessible basis, we'll all just use wireless charging and never plug in again. Except in the car.

The cable from my old GS4 plugs in very very easily. I haven't tried charging with it tho. I use it mainly for usb mtp.
Posted from my LG-D850

Difficult at first. It did get better for me though. I too thought i had damaged it or that it had shipped that way. And I also thought I was just breaking it more each time I charged and contemplated exchanging LOL. Make sure cord is facing the right way first (im still trying to put it in upside down sometimes), then you do have to tilt it down a bit to get in initially and then it tilts slightly up before fully inserting. It was very diificult to do the first couple days. Day 5 and its way easy. Hope this has helped and put your mind at ease This is my first Android phone and i'm luvin it!

the past new phones i had. was always hard at first to plug it in.
just gotta lube it up

Any new updates on this? I guess tilting the cable a bit is working, but will it ever get to the point it will go straight in? It really appears that this is not a defect but a LG design for the port.
Sent from my LG G3

still the same.. still virgin after many charging cycle

I agree with what was previously stated, after a week with phone, I've become used to putting the cable in. I'm pleased with the tight fit as I've had devices where it feels loose and unsecured.
It ain't nothing but a G thing baby... Lg G3 LGSL990

G4 keeps destroying USB cable

I just bought my daughter, 12, her first phone, a LG G4 F500k. The problem is that the phone keeps destroying USB cables. She charges it on my Tronsmart quick-charge 2.0 charger, the one with three ports. I've used that charger for more than a year now with the supplied Tronsmart USB cable on a G Flex 2 and a Samsung 7 Edge and the charger and cable have always performed as expected.
Now, ever since she started using it, first the Tronsmart cable went bust. Wouldn't work on the G4 or my phones, with the fast charger or other chargers. Today, the third USB cable went bust. A definite pattern is emerging here with each new USB cable lasting a week max.
One thing is that the busted cables still charge smaller devices like my mp3 player or bluetooth headset.
Another thing is that the G4 does show the fast charge notification while the USB cable is working and charges fast as well getting just, I guess, regular warm.
Could it be that my daughter messed up the G4's charge port while inserting/pulling out the cable?
I would really appreciate any help/ suggestions with this issue because I have finally run out of spare cables.

C'mon, guys... Anyone else experience this?

It happened to me too, I still don't understand how can a G4 charge port damage a USB cable? It happened to me 2 times.
In frustration ( I shouldn't have done this) I connected the USB cable to the G4 charge port and furiously bend the end metal by almost to 30* degrees because the USB cable was loose inside the G4 charge port , then I got another USB cable, the putting into G4 charge port felt tight and proper. Luckily my beloved G4 is fine.

Alright an update...
I tried a lot of the tricks I'd read about wonky micro-USB cables. I tried bending and lifting out the tabs at top (narrow) end which are present on some of the cables. I tried pressing with a needle and lifting out the tabs at the wider end... these tabs are on every cable... The cables would, sometime, start working again for a charge or two but died again.
On the 25th of Nov, 2016, I took the phone to a professional repairs guy. Upon a cursory examination, he declared that the G4's charging port was perfectly fine. I insisted that the damn thing was eating all my cables. Luckily, I had brought along one of the recent dead cables.
The repair guy looked at the charge port under some pro-microscope thingie and said there was carbon damage. Then, he stripped apart the USB cable I'd taken with me and checked that one of the terminals was shorted out.
After extensive examination, he concluded and confirmed that it indeed was the charging port that was effing up the cables because there was carbon corrosion on it that transferred to the wire... something to that effect. Interestingly, he didn't find any evidence of water damage on the inside of the phone... motherboard etc. Just the charging port.
He didn't have an original G4 replacement charging port at the moment so he applied some dielectric grease on the port and told me to use only one cable with the G4.
I can confirm that like all my other phones, the G4 was not exposed to water or about as much exposed to, I guess, ambient humidity as my other phones.
.........
Well, these are my findings after my personal debugging and pro consultation. Flagship, my ass.
-------------------------
Today, it has been 14 days since the visit to the technician. The present USB cable has lasted for 14 days now (and still working great) which is 10 days past the previous record...
My recommendation is to try and take off any oxidation/rust from the phone's charging contact (the technician just used a flat long, thin metal object to scratch off the buildup), then applying a dab of dielectric grease. It would be a good idea to turn the phone off and take out the battery before attempting this.
From what I've heard, silicon spray (WD40 brand etc.) can be used as well by spraying some first on a cotton bud and then coating the contact with it.
Try this before anything else if you are experiencing symptoms similar to what I stated in the original post.

OnePlus 7T Charger Cable

Hi, so Ive had my 7T for about 4 months and now it will not connect to my pc or Warp charge with the supplied cable that came with the phone. Mind you, Ive been babying this phone, but I was wondering if anyone else have had this problem and how did you go by getting a replacement.
Thanks in advance

tech_p said:
Hi, so Ive had my 7T for about 4 months and now it will not connect to my pc or Warp charge with the supplied cable that came with the phone. Mind you, Ive been babying this phone, but I was wondering if anyone else have had this problem and how did you go by getting a replacement.
Thanks in advance
Click to expand...
Click to collapse
That's unfortunate. Isn't there any way to get it replaced by OnePlus itself? Since it is only a few months? Sorry I'm not sure about the customer service of them but what about try contacting them once?
Sent from my OnePlus7T using XDA Labs

It happens to me all the time with every single device I've ever owned but interestingly enough hasn't happened with this device. Now it will since I said that and believe I'm gonna come back in here and blame you! Lol.
But all seriousness I don't know the cause. I have found that using a trimmed down qtip of some sort with a dab or rubbing alcohol to clean out the charge port on the phone and in the USB cable that plugs into the device. A lot of times you get pocket lint inside the ports without even knowing it.
If that doesn't work it is more then likely to do with one of the small pins on the USB C side that plugs into the device it maybe misaligned or even snapped off. And it will be a tiny piece!
Anyway hope I helped if not then time to buy a new one. Been there I know the feeling.
Take care brother

niyonsv said:
That's unfortunate. Isn't there any way to get it replaced by OnePlus itself? Since it is only a few months? Sorry I'm not sure about the customer service of them but what about try contacting them once?
Sent from my OnePlus7T using XDA Labs
Click to expand...
Click to collapse
Yea I contacted Tmo, they said contact OnePlus. I contacted Oneplus they said call Tmo. So its the run around game now. Its some bull and the offical cord from OnePlus is $20 so I just may have to buy another one. Im going to put some heat shrink on both ends where the cord meets the connectors. Hopefully that keeps it from shorting out there again.

SICKMADE said:
It happens to me all the time with every single device I've ever owned but interestingly enough hasn't happened with this device. Now it will since I said that and believe I'm gonna come back in here and blame you! Lol.
But all seriousness I don't know the cause. I have found that using a trimmed down qtip of some sort with a dab or rubbing alcohol to clean out the charge port on the phone and in the USB cable that plugs into the device. A lot of times you get pocket lint inside the ports without even knowing it.
If that doesn't work it is more then likely to do with one of the small pins on the USB C side that plugs into the device it maybe misaligned or even snapped off. And it will be a tiny piece!
Anyway hope I helped if not then time to buy a new one. Been there I know the feeling.
Take care brother
Click to expand...
Click to collapse
Yea I figured it out, the part where the cord connects to the usb-c plug, its a short right there, if i twist the cord the Warp charge comes on. So Im going to buy another cord and just apply a couple layers of heat shrink to stiffen that part up more.
Thanks for the advice