[Q] Problems with the Samsung OEM data/charge cable - Captivate Accessories

Any micro USB cables that you guys would recommend over the OEM original cable.
I seem to be one of the very few that have problems with the original cable fitting snuggly. Yes, the door is open all the way til it clicks, yet the cable easily falls out.
If anyone has a suggestion of another cable or has the same problem with a fix that I just somehow missed after searching for a couple of days, it would be greatly appreciated.

I had the same problem. After about a month of use it just came completely loose and would only stay in if I propped it up a certain way. I tried a friend's charger and it worked fine (likewise my charger was loose on his captivate).
I just took the usb cable from my external hard drive and that one fits very snuggly, unfortunately it is also much shorter

I'm also having this issue. I wonder why...

foofiebeast said:
I had the same problem. After about a month of use it just came completely loose and would only stay in if I propped it up a certain way. I tried a friend's charger and it worked fine (likewise my charger was loose on his captivate).
I just took the usb cable from my external hard drive and that one fits very snuggly, unfortunately it is also much shorter
Click to expand...
Click to collapse
Yes, this is exactly what I have to do for mine to charge. So I guess I'll have to just start looking for one that will work for me. It seems just any other standard micro USB cable will do the trick. Thanks a lot my friend.

jayrod88 said:
I'm also having this issue. I wonder why...
Click to expand...
Click to collapse
Well upon further inspection, you can see how the top of the phone is curved and if you look at with the USB door open from the top and tilted slightly back you can see how the jack actually looks crooked inside the phone. I'm quite sure that this is because of the curved top parallel to the circuit board that has the jack is too tall. And I think for some reason I might need to trim down the micro end a bit on the front side..it looks like its hitting the front side of the phone.

I'm looking for a replacement cable as well...even OEM is fine. The case around mine cracked off one night when I feel asleep playing on my phone. Mine was always kind of loose compared to the att charging cable which is nice and tight. Does radio shack carry cables like this?
Sent from my SAMSUNG-SGH-I897 using XDA App

i called AT&T about this with my cappy and they said that the charging port was bad and sent me a new phone , thats been 3 mo ago and the problem hasnt recurred.
(just a thought)

Search Amazon for "blackberry usb cable micro usb". The first result should be it, it's a very high quality, shielded cable. To get a solid, snug fit I suggest a razor or a knife to easily cut back some of the rubber around the micro tip. Works amazingly well. I could even make it work before I trimmed it.

just to elaborate, the specific micro end is called a "micro b " usb connection.
not to be confused with mini or micro a
of course the other end is just standard.

The place I work has a 5' nice quality cable that fits my Captivate tight. They got them to go with the 2100mA USB Car Charger we sell. Cost on the cable is $ 4.99 plus shipping (about $2.99 first class parcel).
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

I'm not sure if its quality, or just chance, but I've found that only some 3rd-party cables will work. I've tried a blackberry one that didn't work, and a really cheap one that did.
I would suggest keeping the one you got from samsung, just in case.
I'd like to know if anyone else had issues with cables not working?

I got a Samsung cable designed for the galaxy S on Amazon for like $6 with free shipping.
Sent from my SAMSUNG-SGH-I897 using XDA App

Jmurph3 said:
Any micro USB cables that you guys would recommend over the OEM original cable.
I seem to be one of the very few that have problems with the original cable fitting snuggly. Yes, the door is open all the way til it clicks, yet the cable easily falls out.
If anyone has a suggestion of another cable or has the same problem with a fix that I just somehow missed after searching for a couple of days, it would be greatly appreciated.
Click to expand...
Click to collapse
I had the same problem.
I used some tools(hammer,knife, etc) to fix the cable.
Now my cable works fine!!
Sent from my phone

I just used a razor blade to trim the rubber back, works great.

If you look at your cable. The black part and the silver part(part that goes in your phone) is not in a straight line.
Just try to make it straight. And use a knife to cut the rubber of the edge a little bit.
That should do the trick.
Sent from my phone

I haven't read all of the posts so I don't know if someone has already posted a solution to this problem, so I'll just answer.
I had this same problem. If you notice their are two tiny metal teeth that lock the charger into the phone. These teeth no longer stick out as far as they used to. That is why you are having this problem. The teeth are not bent. It is the micro usb plug that is around it. All that you need to do is give it a firm bush on the table. Bend the plug away from the teeth so that they stick out more. This fixed my problem.
When you put it back into your phone, you will notice that the plug is no longer in the phone at an angle.

bluemoon1221 said:
If you look at your cable. The black part and the silver part(part that goes in your phone) is not in a straight line.
Just try to make it straight. And use a knife to cut the rubber of the edge a little bit.
That should do the trick.
Sent from my phone
Click to expand...
Click to collapse
You should saved me from buying 3 more cables. I distroyed my OEM cable to make a jig because I bricked my phone. I ordered 3 sets of cables and they all had the same problem.... Usb kept popping off. So I was just about to go out and order 3 more sets if cables, this time OEM untill I decided to read this tread. It never occured to me that it was fitting in well because of the extra rubber on the connector. I trimmed it down and now the cable snapped in perfectly like it was supposed to. Thanks for the fix!
Sent from my SAMSUNG-SGH-I897 using XDA App

I'm afraid of buying the wrong cable off Amazon. There is so much out there. Can anyone post a link?

[email protected] said:
I haven't read all of the posts so I don't know if someone has already posted a solution to this problem, so I'll just answer.
I had this same problem. If you notice their are two tiny metal teeth that lock the charger into the phone. These teeth no longer stick out as far as they used to. That is why you are having this problem. The teeth are not bent. It is the micro usb plug that is around it. All that you need to do is give it a firm bush on the table. Bend the plug away from the teeth so that they stick out more. This fixed my problem.
When you put it back into your phone, you will notice that the plug is no longer in the phone at an angle.
Click to expand...
Click to collapse
I know this is getting old, but it took me about 2 hours to find an answer that WASN'T recommending to just make sure the slider was all the way open. For no reason at all, my phone cable just wouldn't hold a real connection this morning... your answer saved the day

For cables that are good quality and cheap, go to www.meritline.com ....... I have never gotten a bad cable from them, typically I use their HDMI cables but the USB cables are less complex and work just as well. My last usb cable was one of theirs.

Related

Loose USB power connector

I've noticed after a couple of weeks of use (= quite a lot of charging) that he usb connector as become quite loose. I have to position the cable carefully and then not move the device while charging or the orange charge light goes out and it stops.
I can see this being more of a prob in a car mount than on my desk but it's a pain. Wondering whether this will come under the warranty.
Ofcourse it will. Unless they can prove its user error and/or bad handling. This depends on law per country or in eu.
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Sent via the XDA Tapatalk App
RaptorRVL said:
Charging stripes: And removing the charging stripes, well. I don't see any problem there. I know other people who have the micro usb connecter for a long time and are using a cradle, car charger and other stuff a lot (not desire, different device). But no problems at all with the micro-usb connector. Never had any problems with the mini-usb connector as well. Don't see why it would suddenly be a problem now.
It feels quite solid, think it works great on my desktop cradle as well.
Click to expand...
Click to collapse
oh really? You don't see a problem here? LOL
Mines wobbled since the start, luckily it hasn't come loose whilst charging, hopefully it won't or its going straight back.
Exact same observation here and it's only become an issue in the past 3 days for me after more than 2 months in use. If I don't keep it still and without even the slightest forces pushing/pulling either side, the USB connection drops.
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- Sent via my HTC Desire -
Yeah - it was fine and now it's wobbly and fussy. Experience suggests that this is the start of a slow decline that ends up with selotape.
Charging stripes: And removing the charging stripes, well. I don't see any problem there. I know other people who have the micro usb connecter for a l
Click to expand...
Click to collapse
oh really? You don't see a problem here? LOL
Click to expand...
Click to collapse
Having a cradle and carkit with connector myself, and using it for quite some time: no, I don't see a problem.
I never had any problems with charging connectors, ever.
But you get my credits for remembering this, kudos.
As I am currently importing micro usb adapters, cradle and cables I do see quite some differences.
Micro usb connectors from some suppliers are more loose than others. The original is still rock solid here, even after some weeks of use.
The same with different cradles I've tried. Some fit perfectly while others hold the phone in place only with the micro usb. So the weight is all on the connector which means its a bad cradle.
Sure, charging stripes can solve the problem of a bad cradle, but so does a decently made cradle which is actually made for the Desire and supports it properly.
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Sent via the XDA Tapatalk App
Had this also, T-Mobile replaced mine with no questions asked, Not hard to phone up the company you purchased your phone from really isit?

Problems finding chargers to fit in usb port on phone...

i have some micro usb plugs and for some reason they dont fit all the way into the usb port on my captivate and keep falling out....anyone know where to get car chargers that fit all the way in? most plugs have to thick of a plastic and wont go all the way into the port....the one that came with the captivate has thin plastic around the plug itself..
Take a sharp blade and trim some of the plastic off at a 45 degree angle, worked for me.
one028 said:
i have some micro usb plugs and for some reason they dont fit all the way into the usb port on my captivate and keep falling out....anyone know where to get car chargers that fit all the way in? most plugs have to thick of a plastic and wont go all the way into the port....the one that came with the captivate has thin plastic around the plug itself..
Click to expand...
Click to collapse
I bought the Motorola car charger from ebay for like seven bucks and it fits perfect and is really long. I use a Nokia cable for charging at home and my Samsung cable stays in my travel bag since I'm on the road about three or four days a week. All fis excellent.
I ordered a car charger for like six bucks and usb cable for approx 4 bucks from amazon. Both were original Samsung products and the ends are shaped just like the cable that came with the phone, fits perfect. Just search for Samsung car charger andSamsung usb cable on amazon, if you haven't found an alternate solution.
Sent from my SAMSUNG-SGH-I897 using XDA App
one028 said:
i have some micro usb plugs and for some reason they dont fit all the way into the usb port on my captivate and keep falling out....anyone know where to get car chargers that fit all the way in? most plugs have to thick of a plastic and wont go all the way into the port....the one that came with the captivate has thin plastic around the plug itself..
Click to expand...
Click to collapse
Before you go out and buy a new cord, are you sure that you are opening the hatch all the way? My wife thought that no cords fit and kept falling out until I showed her that you have to slide the USB open until it clicks.
Is it that hard to figure this out? Sand paper or a sharp knife can shave away the plastic on the cable. The side that faces the back of the phone is where they interfere just bevel it a bit and you are all good. forget the stock over priced stuff, I get my cables at the dollar store.
Sent from my SAMSUNG-SGH-I897
Out of the 4+ charging stations I have laid out at home/work, each one has had the MicroUSB plug modified with a razor blade. Takes all of 10 seconds to hack off a little rubber, and then you're all set.
I've had the same issue. Most chargers wont fit. I think the USB on the phone is recessed a little too much for most chargers. Do what everyone else says and hack a little of that rubber off so it fits!
Sent from my SAMSUNG-SGH-I897 using XDA App
I use my old Moto Q wall charger at home, and the stock cord for connecting to my desktop. At work I use the USB cable from my old Moto Q and the stock plug part for charging at work and connecting to my laptop. I got my bases covered. ;-)
Sent from anywhere via XDA app
I bought a charger at Walgreens at all places.. it was 14 bucks and I didn't need to cut anything
I bought Motorola mini to micro usb adapters and they fit just fine. Seems like Motorola OEM stuff is small enough by my experience and other's above. I had tons of mini sized chargers for my GPS, camera, and Blackberry so the adapters have allowed me to keep using them. I bought a pack of 5 for less than $20 on Amazon.

USB data cable

Do any of you guys and gals know of an aftermarket cable that will work with the captivate. I lost the original one that came with the phone. Have since bought two different chargers, one from the att store (zero charger), and they charge the phone but don't put it on USB mode like the original one did when I plug it to a laptop.
Sent from my rooted Cappy.
All you need is a standard MicroUSB to USB cable. Make sure it's a standard cable, and not a "charge only" cable though.
A bit of advise, generally if you buy a cable that isn't a Samsung USB cable, you're going to have to take a razor blade to your new cable and cut away some of the rubber around the MicroUSB plug. You'll see that untrimmed, you might have a hard time getting the cable secured in the phone's port.
Thanks man. I actually just noticed the "charging only cable" written on the tag on the cable. Now I know what to look for. And you're right, the one I bought from a gas station was always popping out. The one from att fits like a glove though.
Sent from my rooted Cappy.
All it takes is a razor blade or something similar, and a few seconds. I use a bunch of generic USB cables which all have fat plug heads. Trimming a little of the rubber off and they all work perfect.
Weird, for some reason my original cable from ATT now is really loose, I have to like set the phone down a certain way to keep it charging/plugged in.
The only cables that now do fit snuggly are the ones from my external mini hard drives with the fat head, haha, I wonder why...my captivate still looks normal, can't figure it out.
I guess I should see if my normal cable fits with my externals or falls out of those too, if so it would be the cable. But it seems weird that the fat headed cables fit snuggly with my captivate, so that makes me think maybe its the captivate.
long winded stupid post, sorry.
i bought a blackberry cable from best buy... data and charging... 16 bucks. but when ever your puppy ate your data cable in the middle of the night and you're phone is at 30% battery, ya tend to pay for it...
Inexpensive replacement OEM Charger + USB Cable for Captivate SGH-i897!
4got2g0 said:
Do any of you guys and gals know of an aftermarket cable that will work with the captivate. I lost the original one that came with the phone. Have since bought two different chargers, one from the att store (zero charger), and they charge the phone but don't put it on USB mode like the original one did when I plug it to a laptop.
Sent from my rooted Cappy.
Click to expand...
Click to collapse
Check out www all4cellular DOT com
They have the OEM Samsung Captivate (U.S./Edison) Wall Charger and USB Charging+Data Cable for $6.95 + $2 Shipping.
The item number is "eta0u60jbe". But this item # includes BOTH the USB Wall Charger (# ETA0U60JBE) AND the USB-to-Micro USB data/charging Cable (# ECC1DU2BBE)!
I bought two of these and they are EXACTLY like the original Charger and ~5ft. USB Cable that comes with the Captivate. They are OEM/Samsung-branded and labeled and are not Chinese-made knock-offs. I am in SoCal and received them within a few days of ordering.
Here's a direct link:
www DOT all4cellular DOT com / samsung-eta0u60jbe-wall-charger DOT html
Hope this helps!
Billy B.
^^^ spam!!!
monoprice .com is better!
foofiebeast said:
Weird, for some reason my original cable from ATT now is really loose, I have to like set the phone down a certain way to keep it charging/plugged in.
The only cables that now do fit snuggly are the ones from my external mini hard drives with the fat head, haha, I wonder why...my captivate still looks normal, can't figure it out.
I guess I should see if my normal cable fits with my externals or falls out of those too, if so it would be the cable. But it seems weird that the fat headed cables fit snuggly with my captivate, so that makes me think maybe its the captivate.
long winded stupid post, sorry.
Click to expand...
Click to collapse
I had similar issues, till I realized that the problem was with the sliding door for the microUSB port - make sure it is pushed all the way back (you may hear a click) - its only then that all my MicroUSB cables fit w/out any modifications to them.
as always YMMV.
hope that helps
I second the Monoprice.com recommendation. I buy ALL my cables there. The heads on their micro USB cables are too large to plug into the Captivate unmodified, but I used a Dremel to fix that.
Both of my Monoprice cables are going strong, in contrast with my OEM cable, which started out excellent, but is now so loose as to not maintain a connection unless the phone and cable are precisely arranged.
Sent from my SAMSUNG-SGH-I897 using XDA App
4got2g0 said:
Thanks man. I actually just noticed the "charging only cable" written on the tag on the cable. Now I know what to look for. And you're right, the one I bought from a gas station was always popping out. The one from att fits like a glove though.
Sent from my rooted Cappy.
Click to expand...
Click to collapse
cant hyperlink yet. I ordered 2 of these, they are good and from samsung. on sale at the moment
amazon.com/Samsung-Replacement-Charging-SPH-M330-SCH-R100/dp/B001XXUOQI/ref=sr_1_1?ie=UTF8&qid=1293013918&sr=8-1
USB cables always wear out eventually especially as much as we use them. i just accidentally bought the crappy charge only one now i need to go get a data one
Samsung Captivate Data Cable
Hey Guys,
What You Need Is Samsung AT&A Captivate Data Cable?
lee_bruice said:
Hey Guys,
What You Need Is Samsung AT&A Captivate Data Cable?
Click to expand...
Click to collapse
That is indeed the one he needs.
I Am Grad That Is Useful.
Happy New Year!!!
tchan012 said:
I had similar issues, till I realized that the problem was with the sliding door for the microUSB port - make sure it is pushed all the way back (you may hear a click) - its only then that all my MicroUSB cables fit w/out any modifications to them.
as always YMMV.
hope that helps
Click to expand...
Click to collapse
I have the same problem with the original cable not fitting snug. Yes, the door is open all the way...until the click. I'm just glad to know I'm not the only one have the problem. Been doing it since day 1. I'm afraid to cut any bit of it off since its already slimmed down and there isn't much left to cut
Jmurph3 said:
I have the same problem with the original cable not fitting snug. Yes, the door is open all the way...until the click. I'm just glad to know I'm not the only one have the problem. Been doing it since day 1. I'm afraid to cut any bit of it off since its already slimmed down and there isn't much left to cut
Click to expand...
Click to collapse
Also having this issue. I wonder if Samsung has revised them since I bought mine on launch day.
jayrod88 said:
Also having this issue. I wonder if Samsung has revised them since I bought mine on launch day.
Click to expand...
Click to collapse
I have a 1009 model. Assuming that means it was manufactured Sept,2010. Now to find a microUSB
We have some micro USB 5' Cables coming in Monday. If they are like the sample they not only fit the Captivate properly, but when plugged into our new Car Plug ->USB (2100mA) adapter, my Captivate shows "Charging (AC) ".
We originally brought in the Hi-Power USB car adapter so iPad & Tablet customers could both run & charge at the same time. We have had enough request from customers looking to use it with Smart Phones, that I had to find the best matching cable.
Sent from my Samsung Captivate with Perception 10.2, Firebird2 v0.4 #49 Kernel, Firmware 2.2.1, Modem T959TLJL3 using XDA App
Monoprice...ALWAYS!!
As mentioned, get your cables from monoprice. I mean, you just can't beat a usb cable for $2. If it needs trimmed, I usually just use a razor knife/box cutter to remove the bulk, and it works perfectly. I actually had to order a 25ft. VGA cable from them a couple of days ago...$8. Seriously. Definitely the cheapest place I've seen to buy cables.

Any tough tight-fitting microUSB cable which won't get loose?

Ok, I have no idea if it is slightly faulty my phone's socket or is it just a bad luck, but every single cable I have tried gets loose to the point when you can't use your phone while it's charging.
The OEM one failed pretty quickly, then I bought some thick expensive HAMA cable with golden contacts, it didn't last long neither.
It actually got to the point where you need to wiggle it around to make it work even when DHD is just lying still on the table.
The last one was surprisingly cheap (~5$ but def genuine as it was bought from well known local shop) belkin cable and even more surprisingly it was the best. By far.
At first it plugged in very tightly (almost too tightly), then after some couple of months it loosened up, but was still ok while some more months passed by...
But guess what? Now I can't use my DHD when it's charging and not thinking about the cable once AGAIN!! If I'am not careful, microUSB plug just falls off VERY easily.
Now all of this is happening because these small spring like pieces on connector get bent and pushed invards.
So...
Any cable with stiff and limited-movement pieces (so that it won't stay pushed too far) holding connector in place out there?
Maybe even with no movement of any pieces at all, if such a cable exists.
If you haven't read my whole post I will just make this short:
DON'T just pick a random more expensive one and recommend it for me without knowing much about it, because it's not really price related!!
Thanks.
This isn't an issue with other DHDs... My usb has worked for over two years now (the OEM one) and still going with a firm grip.
I think that there is a problem with the usb connector on the phone. You should talk with the people at the dealer where you got it (the phone). That is covered by warranty so they will surely replace it. If your warranty is not valid it costs around 30-50 euros to get it fixed. Good luck!
Nah.. It can't be right. :laugh:
I want then cable which would be cool enough for my tough phone, lol.
-SmOgER said:
Ok, I have no idea if it is slightly faulty my phone's socket or is it just a bad luck, but every single cable I have tried gets loose to the point when you can't use your phone while it's charging.
The OEM one failed pretty quickly, then I bought some thick expensive HAMA cable with golden contacts, it didn't last long neither.
It actually got to the point where you need to wiggle it around to make it work even when DHD is just lying still on the table.
The last one was surprisingly cheap (~5$ but def genuine as it was bought from well known local shop) belkin cable and even more surprisingly it was the best. By far.
At first it plugged in very tightly (almost too tightly), then after some couple of months it loosened up, but was still ok while some more months passed by...
But guess what? Now I can't use my DHD when it's charging and not thinking about the cable once AGAIN!! If I'am not careful, microUSB plug just falls off VERY easily.
Now all of this is happening because these small spring like pieces on connector get bent and pushed invards.
So...
Any cable with stiff and limited-movement pieces (so that it won't stay pushed too far) holding connector in place out there?
Maybe even with no movement of any pieces at all, if such a cable exists.
If you haven't read my whole post I will just make this short:
DON'T just pick a random more expensive one and recommend it for me without knowing much about it, because it's not really price related!!
Thanks.
Click to expand...
Click to collapse
im using samsung galaxy s 2 usb cable and its very tight... =)
I had the same problem once and it turned out it was all the lint that collected in the port over the months. I removed it carefully with a wooden toothpick and it solved the problem.
Hope it helps.
Sent from my HTC Desire HD
Thanks dude, seems it helped for now.

Original usb cable

so i made the mistake of forgetting to close my bedroom door behind me while i went to make a sandwich. during the 5 minutes i was gone, my cat came and demolished the usb cable that came with the phone. I liked that cable, and i was wondering if anyone knew where i could buy another OEM cable (or one thats just as long, works just as well, and fits in my phone case)
the main reason i need one though is because its the only one i have that fits in the usb while i have my case on it
Same here. The micro-USB cable I have doesn't work completely (it doesn't go in all the way I think.) So I have to position the phone in the right angle to connect it to my computer.
...
Check Amazon.com and get a wireless inductive charger with charging pad. They are around $35 for the set and then you don't have to worry about using the USB cable.
But then again you probably would need one for things like ADB and modding the phone so up to you but its an option.
I just ordered one myself and will be getting some extra charging pads for each of my work offices.
I've had excellent results with the cables from monoprice.com--almost all of the are $2 or less.
I ordered a half dozen of the "premium" ones with ferrite cores(for a buck thirty apiece) a few months back so I could have a spares at home, in the truck, at work, etc. etc. and I've had zero problems with any of them so far.
Hey my cat knows better.
sent from my wicked 2 Gs4

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