Develop Bugs

Problem with charging cable

Hi all, anyone else having problems with their charging cable? Basically mine no longer goes into my desire! I've compared my cable to my partners and it looks like the 2 locking pins on mine are stuck in the lock position, like the cable is plugged into the phone. I just can't seem to get them to release! I can't push the cable into the phone as these little pins must click into little grooves or something that possible shuts a latch that holds the cable in place. My girlfriends cable goes in fine though, so at least I can still charge it. Has anyone got an idea on how to sort my cable?
Sent from my HTC Desire using XDA App

the htc charging cable is sh*t quality imo, My phone fell off my desk while it was charging and it stopped working aftestill r that. Thankfully, nokia uses the same usb cable when I was using the e71. Their's is much more sturdier. My desire has fallen from my desk a few times now and it's still good to go. I'd try and get a nokia usb cable if you're looking for a new one. Just my 2 cents. =)

ew4936 said:
the htc charging cable is sh*t quality imo, My phone fell off my desk while it was charging and it stopped working aftestill r that. Thankfully, nokia uses the same usb cable when I was using the e71. Their's is much more sturdier. My desire has fallen from my desk a few times now and it's still good to go. I'd try and get a nokia usb cable if you're looking for a new one. Just my 2 cents. =)
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Click to collapse
Are you saying that HTC cable is bad if u drop your phone to floor a lot?
Is this USB cable only thing that keeps your phone on your desk?

MicroUSB cables are cheap to come by So a replacement isn't exactly going to cost a bomb.

Loose connection using micro-usb connection lead

I've noticed that the connection using the micro usb cable is not snug, if I apply slight leverage to it the charge/connection is lost.
Im a bit dissapointed because I have certainly not pulled on the lead/dropped the device while attached or anything else that might have buggered the plug.
Is there any way I can make the connection snug again, or is this typical for all other devices too.
If this does turn into someting more problematic what are my steps to get it fixed, I brought this phone as an orange locked unwanted upgrade from ebay. fully boxed and sealed. (i.e. new)
Im a bit annoyed because the micro-usb plug is supposed to be more robust than the mini-usb. but to my eyes that not the case, and has proven to be not true either.

I have this issue too. Interested to see if it's a common flaw.
Sent from my HTC Desire using XDA App

Same problem here. Just got it yesterday. The loose connection is very annoying in that you cannot be sure you left in a charging state unless you unlock it and check the screen. I wonder if it supposed to be that way?
After having posted this, I realize that the thread is not for my phone, a Samsung Captivate. I trusted Google search a little too much I guess. Interesting that the problem is the same.

Same here.
Xperia X10 with a loose connection that got much worse with time. I don't expect a fix for a hardware issue, but I am taking it back to the store for a replacement. The problem is that it has gotten so bad that I can't maintain a connection long enough to get my data!! Not pleased

Jamescousins said:
I have this issue too. Interested to see if it's a common flaw.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
me 3. another thread here t=689367 and here t=692242 (wont let me post full url as noob)
May have to return to T-mobile as its really annoying

I have the Captivate, and I had to exchange mine for one that did not do this.

Yep I started getting this problem a few days ago. Pissing me right off.

can someone tell me if the Samsung captivate and Xperia X10 both have micro-B USB ports also ?

Micro USB Sucks
I have the HTC Incredible and whenever its plugged into my PC you can tell by the audibles (and by HTC Sync failing 1/2 the time) that it keeps disconnecting and reconnecting - especially if you lift the phone or move the cable. So I was just as surprised to hear the MicroUSB was supposed to fix some of the wear and tear issues of MiniUSB - which is just untrue!!!

My HD2 has a loose connection
http://app1.appserver.dk:8080/RepairPictures/servlet/getPic?id=51371
<-- This is the chip. And HTC wont repair it. They say it's my own fault? :S

I've got this problem too with my desire and realised it's the cable. I got my desire on the release date (had it preordered) and the plug on the cable is smooth on all sides so it slips in and outu the phone easily. However, my girlfriend got a desire 2 weeks ago, and the micro-USB plug on her cable has two little spring loaded bumps on it, which gives it a positive "click" when it's plugged into the phone and it takes a lot more force to remove it.
Hence I stole her cable

My cappy too
This problem is happening, albeit not as seriously as some of yours, to my cappy now. I have had it for just under a year now. Looking back I could have been a little gentler with it...
Running Teamhacksung's ICS Build 9.

I've got the same issue - turns out that it's the cable more than anything, as when I plug the in-car charger one (a different cable) in, everything worked perfectly.

terrible design
Every device I or my wife has that is micro USB has charging issues. The design in a laboratory is supposed to get 10,000 cycles. But our experience is that a device after 6 months starts to have issues. Finally after a year about every device must be replace as the charging port is so loose that not even the highest quality cables will stay seated well enough to guarantee a charge or data connectivity. Very disappointed that EVERY phone uses this. Well other than Apple, which I may just have to go to since I cannot afford new phones constantly. The wireless companies KNOW it is a flaw in the design of the port also. Not a one of them will warranty the phone if the issue is the charging port. I am talking clean ports here also. No lint or anything.
Down with micro USB

lukester01 said:
Every device I or my wife has that is micro USB has charging issues. The design in a laboratory is supposed to get 10,000 cycles. But our experience is that a device after 6 months starts to have issues. Finally after a year about every device must be replace as the charging port is so loose that not even the highest quality cables will stay seated well enough to guarantee a charge or data connectivity. Very disappointed that EVERY phone uses this. Well other than Apple, which I may just have to go to since I cannot afford new phones constantly. The wireless companies KNOW it is a flaw in the design of the port also. Not a one of them will warranty the phone if the issue is the charging port. I am talking clean ports here also. No lint or anything.
Down with micro USB
Click to expand...
Click to collapse
I agree, micro USB is horribly unreliable across all brands. Too bad I absolutely loathe iOS, because I would consider getting an iPhone if I could run Android on it. Hopefully USB Type-C will be better.

5 data points and a question
First, additioanal data points:
I've had 2 different devices with micro usb connectors and both failed within 3 days of beginning to use them. I can't swear it was the female socket that was damaged but that was my impression. The prongs on the male connector were NOT flattened. I looked for that.
I had another device, a Nook Color I believe it was called, that had a usb charging/data connector that was their own slightly modified design of one of the usb standards. I can't swear whether it was a modified mini or a modified micro but I think it was a modified micro. Anyway the socket was a little deeper than the standard. The idea was that if you plugged in a standard male connector it worked the same way as a standard socket but if you plugged in the longer Nook male connector it went in deeper (I'm straining to refrain from low humor here), additional contacts came into play and it would charge faster. In the Nook case it was definitely the male connector that would break. I replaced the charger twice before the Nook failed for other reasons (I suspect a cat baptised it). If you search the net you'll find a lot of people had the same problem.
So in my case micro-usb is either 2 for 0 if you don't count the Nook, 3 for 0 if you count the Nook once, or maybe 5 for 1 if you count the Nook replacement chargers and charitably assume the last one would have worked for a while if the cat hadn't scented it.
I've NEVER had a problem with large, plain, standard, type A rectangular connectors. I think the idea that the mini is too big is one only Madison Avenue types could come up with. Even the standard type A isn't really too big. After all, how big is a thumb drive? I suspect it has more to do with making it a wee bit cheaper than making it smaller.
So yeah, micro-usb just plain sucks. Assuming Frank's posts in this thread at stack exchange:
electronics.stackexchange dotcom /questions/18552/why-was-mini-usb-deprecated-in-favor-of-micro-usb
aren't fraudulent, Nokia pressured the USB Implementers Forum to accept the micro standard, implicitly against the better judgement of some people involved. I'm therefore inclined to never buy a Nokia anything.
So much for the problem. I'm thinking about workarounds because there is a tablet I'd really like to use that charges through a female micro usb port. If I can't charge the battery it's useless. So I'd appreciate comments regarding the feasbility of these alternatives:
WORKAROUND # 1:
Carefully insert a male-micro-usb-X-female-standard-type-A adaptor into the device and glue them both to a piece of waterproofed luon (very light plywood) and then connect with a cable that has male standard full size rectangular type A connectors at BOTH ends. I've never had any problem with the standard full sized type A and they are easy to replace if I do. Though both adaptors and cables as described, are readily available, it is said that the maleXmale cables can damage equipment in some cases and I'm don't know enough to be sure this is not one of those cases.
WORKAROUND #2:
Alternately I could just glue the micro end of the kind of cable that comes with such devices to the luon and leave the rest of the cable dangling. Downside: Messy dangling cable. Upside: I KNOW it is safe.
Any thoughts on these workarounds would be appreciated.

[Q] Problems with the Samsung OEM data/charge cable

Any micro USB cables that you guys would recommend over the OEM original cable.
I seem to be one of the very few that have problems with the original cable fitting snuggly. Yes, the door is open all the way til it clicks, yet the cable easily falls out.
If anyone has a suggestion of another cable or has the same problem with a fix that I just somehow missed after searching for a couple of days, it would be greatly appreciated.

I had the same problem. After about a month of use it just came completely loose and would only stay in if I propped it up a certain way. I tried a friend's charger and it worked fine (likewise my charger was loose on his captivate).
I just took the usb cable from my external hard drive and that one fits very snuggly, unfortunately it is also much shorter

I'm also having this issue. I wonder why...

foofiebeast said:
I had the same problem. After about a month of use it just came completely loose and would only stay in if I propped it up a certain way. I tried a friend's charger and it worked fine (likewise my charger was loose on his captivate).
I just took the usb cable from my external hard drive and that one fits very snuggly, unfortunately it is also much shorter
Click to expand...
Click to collapse
Yes, this is exactly what I have to do for mine to charge. So I guess I'll have to just start looking for one that will work for me. It seems just any other standard micro USB cable will do the trick. Thanks a lot my friend.

jayrod88 said:
I'm also having this issue. I wonder why...
Click to expand...
Click to collapse
Well upon further inspection, you can see how the top of the phone is curved and if you look at with the USB door open from the top and tilted slightly back you can see how the jack actually looks crooked inside the phone. I'm quite sure that this is because of the curved top parallel to the circuit board that has the jack is too tall. And I think for some reason I might need to trim down the micro end a bit on the front side..it looks like its hitting the front side of the phone.

I'm looking for a replacement cable as well...even OEM is fine. The case around mine cracked off one night when I feel asleep playing on my phone. Mine was always kind of loose compared to the att charging cable which is nice and tight. Does radio shack carry cables like this?
Sent from my SAMSUNG-SGH-I897 using XDA App

i called AT&T about this with my cappy and they said that the charging port was bad and sent me a new phone , thats been 3 mo ago and the problem hasnt recurred.
(just a thought)

Search Amazon for "blackberry usb cable micro usb". The first result should be it, it's a very high quality, shielded cable. To get a solid, snug fit I suggest a razor or a knife to easily cut back some of the rubber around the micro tip. Works amazingly well. I could even make it work before I trimmed it.

just to elaborate, the specific micro end is called a "micro b " usb connection.
not to be confused with mini or micro a
of course the other end is just standard.

The place I work has a 5' nice quality cable that fits my Captivate tight. They got them to go with the 2100mA USB Car Charger we sell. Cost on the cable is $ 4.99 plus shipping (about $2.99 first class parcel).
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

I'm not sure if its quality, or just chance, but I've found that only some 3rd-party cables will work. I've tried a blackberry one that didn't work, and a really cheap one that did.
I would suggest keeping the one you got from samsung, just in case.
I'd like to know if anyone else had issues with cables not working?

I got a Samsung cable designed for the galaxy S on Amazon for like $6 with free shipping.
Sent from my SAMSUNG-SGH-I897 using XDA App

Jmurph3 said:
Any micro USB cables that you guys would recommend over the OEM original cable.
I seem to be one of the very few that have problems with the original cable fitting snuggly. Yes, the door is open all the way til it clicks, yet the cable easily falls out.
If anyone has a suggestion of another cable or has the same problem with a fix that I just somehow missed after searching for a couple of days, it would be greatly appreciated.
Click to expand...
Click to collapse
I had the same problem.
I used some tools(hammer,knife, etc) to fix the cable.
Now my cable works fine!!
Sent from my phone

I just used a razor blade to trim the rubber back, works great.

If you look at your cable. The black part and the silver part(part that goes in your phone) is not in a straight line.
Just try to make it straight. And use a knife to cut the rubber of the edge a little bit.
That should do the trick.
Sent from my phone

I haven't read all of the posts so I don't know if someone has already posted a solution to this problem, so I'll just answer.
I had this same problem. If you notice their are two tiny metal teeth that lock the charger into the phone. These teeth no longer stick out as far as they used to. That is why you are having this problem. The teeth are not bent. It is the micro usb plug that is around it. All that you need to do is give it a firm bush on the table. Bend the plug away from the teeth so that they stick out more. This fixed my problem.
When you put it back into your phone, you will notice that the plug is no longer in the phone at an angle.

bluemoon1221 said:
If you look at your cable. The black part and the silver part(part that goes in your phone) is not in a straight line.
Just try to make it straight. And use a knife to cut the rubber of the edge a little bit.
That should do the trick.
Sent from my phone
Click to expand...
Click to collapse
You should saved me from buying 3 more cables. I distroyed my OEM cable to make a jig because I bricked my phone. I ordered 3 sets of cables and they all had the same problem.... Usb kept popping off. So I was just about to go out and order 3 more sets if cables, this time OEM untill I decided to read this tread. It never occured to me that it was fitting in well because of the extra rubber on the connector. I trimmed it down and now the cable snapped in perfectly like it was supposed to. Thanks for the fix!
Sent from my SAMSUNG-SGH-I897 using XDA App

I'm afraid of buying the wrong cable off Amazon. There is so much out there. Can anyone post a link?

[email protected] said:
I haven't read all of the posts so I don't know if someone has already posted a solution to this problem, so I'll just answer.
I had this same problem. If you notice their are two tiny metal teeth that lock the charger into the phone. These teeth no longer stick out as far as they used to. That is why you are having this problem. The teeth are not bent. It is the micro usb plug that is around it. All that you need to do is give it a firm bush on the table. Bend the plug away from the teeth so that they stick out more. This fixed my problem.
When you put it back into your phone, you will notice that the plug is no longer in the phone at an angle.
Click to expand...
Click to collapse
I know this is getting old, but it took me about 2 hours to find an answer that WASN'T recommending to just make sure the slider was all the way open. For no reason at all, my phone cable just wouldn't hold a real connection this morning... your answer saved the day

For cables that are good quality and cheap, go to www.meritline.com ....... I have never gotten a bad cable from them, typically I use their HDMI cables but the USB cables are less complex and work just as well. My last usb cable was one of theirs.

Stock Cable > Hard to Plug on the Charging Port of the Phone

I just purchased this unit. is it normal that the Stock Cable is Hard to Plug on the Charging Port of the Phone..
i need to try so many times before i can plug the charging cable to charging port of the phone before i can plug it successfully. i'm thinking of breaking the charging port if this is the case? Anyone who have the same concern? Thanks

bong0x00 said:
I just purchased this unit. is it normal that the Stock Cable is Hard to Plug on the Charging Port of the Phone..
i need to try so many times before i can plug the charging cable to charging port of the phone before i can plug it successfully. i'm thinking of breaking the charging port if this is the case? Anyone who have the same concern? Thanks
Click to expand...
Click to collapse
I noticed this as well. hopefully if something gets broken its more likely to be the connector on the cable than the charging port. I have tried a few other cables as well and all are pretty difficult to insert.

Well the way I see it would you rather have it flop around and be loose, or have a night tight fit?
On a more serious note I had the same issue when I first recieved my F400S. After a week or so it got better, you can always try an older micro usb cable thats more broken in to avoid this issue.

when i first got the phone it was like what you've desribed. but after a while, it wasn't an issue anymore, i guess its a good sign that the phone is brand spanking new.

Same for me, hard To plug in ...
Sent from my LG-D855 using XDA Premium 4 mobile app

Hi,
I tilt the usb-connector up (just a bit) while plugging it in.
Greetz

It requires a downward angle tilting towards the device to insert.

Same for me, but once you're using qi charging and Wi-Fi file transfer, you'll hardly ever use the port.

got it! it was like virg** phone. haha..

wow same issue here.
bong0x00 said:
I just purchased this unit. is it normal that the Stock Cable is Hard to Plug on the Charging Port of the Phone..
i need to try so many times before i can plug the charging cable to charging port of the phone before i can plug it successfully. i'm thinking of breaking the charging port if this is the case? Anyone who have the same concern? Thanks
Click to expand...
Click to collapse
Only way to get it in is by tilting the cable downward. Tried few cables, they are all doing the same thing. Exchange perhaps?

Sini-Siki said:
Only way to get it in is by tilting the cable downward. Tried few cables, they are all doing the same thing. Exchange perhaps?
Click to expand...
Click to collapse
Tilting the cable to plug in seems to be the norm on pretty much every G3. I doubt exchanging it will help.
Once you've done it for a while, it should become pretty easy to do.

Tilting the cable and just dealing with it are fine, but what happens when you stay finding usb cables that don't want to charge your G3 properly? I have one (very nice) 10ft cable and my phone plays a game of connecting and disconnecting while trying to charge with this cord. This courts does not give me the same problems on other devices. However the G3 charges just fine on all my other cables. Not using this cable is an obvious answer but i worry that the problem could get worse and what if I start having problems with other chargers?

For now, the solution is to tilt the cord slightly downward (or upward, depending on your perspective) as the port is just sliiiiightly more flush with the opening. My advice is to get used to doing this. A broken charger port is really a PITA, so taking an extra 2 seconds to plug it in is the prudent choice. My dad gave me a lot of good advice when I was growing up, and one of the gems turns out to be "don't force things."
As mentioned, once we get some wireless charging back covers on a more accessible basis, we'll all just use wireless charging and never plug in again. Except in the car.

The cable from my old GS4 plugs in very very easily. I haven't tried charging with it tho. I use it mainly for usb mtp.
Posted from my LG-D850

Difficult at first. It did get better for me though. I too thought i had damaged it or that it had shipped that way. And I also thought I was just breaking it more each time I charged and contemplated exchanging LOL. Make sure cord is facing the right way first (im still trying to put it in upside down sometimes), then you do have to tilt it down a bit to get in initially and then it tilts slightly up before fully inserting. It was very diificult to do the first couple days. Day 5 and its way easy. Hope this has helped and put your mind at ease This is my first Android phone and i'm luvin it!

the past new phones i had. was always hard at first to plug it in.
just gotta lube it up

Any new updates on this? I guess tilting the cable a bit is working, but will it ever get to the point it will go straight in? It really appears that this is not a defect but a LG design for the port.
Sent from my LG G3

still the same.. still virgin after many charging cycle

I agree with what was previously stated, after a week with phone, I've become used to putting the cable in. I'm pleased with the tight fit as I've had devices where it feels loose and unsecured.
It ain't nothing but a G thing baby... Lg G3 LGSL990

Slow charge

Hello xda members, i have been experiencing a problem on my tablet Samsung Galaxy Note 10.1 (2014 Edition) Android version 4.3 since the past month. It does not charge as usual and a red cross pops up on my battery icon indicating slow charge. I don't know if it's the adapter or usb cable which is causing this, but I tried a set of new charger and cable ( Sony brand ) and still I get the red cross.
What do you advise me to do?
Do i install an app from the store to check if my battery is causing this or do I need to try charging it with a new original adapter and usb cable?
Thank you and awaiting your reply.

The red cross only indicates that the tab is not recieving enough power and even if energy is coming in, it is not enough to charge while using. Understanding this, anything can be cause for the current not being enough:
The adapter could be damaged.
The adapter you are using is not the samsung one and thus is giving less Amperes(Out tab needs 2A and most adapters give 850A-1A).
The cable is damaged.
The cable you are using is not prepared to transport 2A.(This happens to me with the chromecast ones)
The microUSB port on the tablet is damaged. An indicator may be the tablet overheating like crazy when charging but this is not probably because when this happens the device, in most cases, takes energy or not.
I personally find that the cable, if you are using samsung's adapter, is most commonly the problem. Using a cheap cable or a damage cable causes this for most of the tabs I have known.
Hope this helps.

Pazzu510 said:
The red cross only indicates that the tab is not recieving enough power and even if energy is coming in, it is not enough to charge while using. Understanding this, anything can be cause for the current not being enough:
The adapter could be damaged.
The adapter you are using is not the samsung one and thus is giving less Amperes(Out tab needs 2A and most adapters give 850A-1A).
The cable is damaged.
The cable you are using is not prepared to transport 2A.(This happens to me with the chromecast ones)
The microUSB port on the tablet is damaged. An indicator may be the tablet overheating like crazy when charging but this is not probably because when this happens the device, in most cases, takes energy or not.
I personally find that the cable, if you are using samsung's adapter, is most commonly the problem. Using a cheap cable or a damage cable causes this for most of the tabs I have known.
Hope this helps.
Click to expand...
Click to collapse
Thanks for replying mate, actually I'm using both original samsung adapter and cable which came in the box.. I will be heading to some shops looking for a Samsung cable and see whether it resolves the problem or not.. What is weird is that sometimes it has the red cross and sometimes it doesn't. Yesterday evening it was slow charging and this evening it was normal charging.

nayazdragneel said:
Thanks for replying mate, actually I'm using both original samsung adapter and cable which came in the box.. I will be heading to some shops looking for a Samsung cable and see whether it resolves the problem or not.. What is weird is that sometimes it has the red cross and sometimes it doesn't. Yesterday evening it was slow charging and this evening it was normal charging.
Click to expand...
Click to collapse
It happened to my brother, he changed cables and changed from light socket and he said he had no more problems; he also may have cleaned the usb that goes into the adapter; ol' "blowing nes carthige" style. I would recommend getting a Q-Tip with alcohol and cleaning every metal part you see in your cables, speacially the 4 metal bands inside the male and female usb port from the adapter and the cable(remember to let it dry before pluggin it again).
BTW, it must be a good cable but it is not necessary for it to be a samsung one. If you have a good phone around and can use that cable, it should be fine(I use a motorola defy one which had a 850mA adapter and it works marvelously; "meh" cellphone but the accesories are darn good), just dont use other adapters because of the Amperage difference.
Also, if you are using any kind of extensions, specially usb port extensions, don't. They are a sure culprit of the problem you are experiencing. I dont know why but these cheap electronics really affect the energy passing through; maybe its the cheap copper or bad solder.

@Pazzu510 "Blowing nes Cartridge style" - Aaaahhh good old days
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