Develop Bugs

I think my Nexus is broken :(

So I'm having an issue w/ my Galaxy Nexus..
Brand new, couple weeks old
Playing Music, phone starts going to a loop, phone hard locks.... Screen goes fuzzy grey
Several times I've come back to my phone and it got stuck in sleep mode. Can't wake it - had to pull battery.
Once in the middle of browsing the web on HSPDA, the phone just froze and I had to pull the battery
Ideas?

XFreeRollerX said:
So I'm having an issue w/ my Galaxy Nexus..
Brand new, couple weeks old
Playing Music, phone starts going to a loop, phone hard locks.... Screen goes fuzzy grey
Several times I've come back to my phone and it got stuck in sleep mode. Can't wake it - had to pull battery.
Once in the middle of browsing the web on HSPDA, the phone just froze and I had to pull the battery
Ideas?
Click to expand...
Click to collapse
Are you rooted?
Have you tried a factory reset?
Sent from my Galaxy Nexus using XDA App

Might be a defective phone, return and get a replacement ASAP. This isn't normal.

Phone is not rooted, have not tried a factory reset

My phone also hard licked when listening to music. It only happens when u try changing the "Sound Effects" settings in the a stock player though
Sent from my Galaxy Nexus using xda premium

My browser froze on me once and I've had to do two battery pulls due to being unable to wake it from sleep mode. The issues were weeks apart though. My first Nexus S had bad issues with freezing and I immediately replaced it but this phone isn't showing any symptoms as bad as that was. I'm on stick 4.0.2 with unlocked bootloader, no root.
Sent from my Galaxy Nexus using xda premium

SwiftLegend said:
My phone also hard licked when listening to music. It only happens when u try changing the "Sound Effects" settings in the a stock player though
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I had changed sound effects turned on at one point but didn't like it so I disabled them.
When the hardlock occured in the music player, I was not using sound effects.
qreffie said:
My browser froze on me once and I've had to do two battery pulls due to being unable to wake it from sleep mode. The issues were weeks apart though. My first Nexus S had bad issues with freezing and I immediately replaced it but this phone isn't showing any symptoms as bad as that was. I'm on stick 4.0.2 with unlocked bootloader, no root.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I do use my phone a lot. All day at work (10 hours a day) I have my phone in front of me, on my desk doing various things like opening web browser, playing music, etc... I can admit that out of the times I use this phone is its relatively uncommon and may be a problem with ICS/Software since this seems to be a common thing.

The Music player does hang or crash - there's a thread about it on here. Its been confirmed it only happens when the sound effects are on tho.
The phone does sometimes go into a sleep of death, and only a battery pull fixes it.
Some website do crash the browser and it reboots.
Various combinations of use do crash the phone corrupting the display, and the only way to restart is to pull the battery.
Having said all that, it sounds like you might have another issue. If its easy to get it replaced, then get it replaced. You might have a defective main board or something. If not, try a factory wipe without installing anything just as a sanity check.

kam187 said:
The Music player does hang or crash - there's a thread about it on here. Its been confirmed it only happens when the sound effects are on tho.
The phone does sometimes go into a sleep of death, and only a battery pull fixes it.
Some website do crash the browser and it reboots.
Various combinations of use do crash the phone corrupting the display, and the only way to restart is to pull the battery.
Having said all that, it sounds like you might have another issue. If its easy to get it replaced, then get it replaced. You might have a defective main board or something. If not, try a factory wipe without installing anything just as a sanity check.
Click to expand...
Click to collapse
Based on what you said - I think I'm just experiencing common issues.. What makes you think the phone may be actually defective?
I'm kind of pressing this because what I do not want to happen is spend days without my phone to get a new one only to find it has the same issue or is not brand-new (and inadvertently gives me a ****ty phone)
How is Samsung about RMAs? Any cross-shipping options anyone knows about? I can't check right now, but Im going to give them a call and check their site later tonight from home.

Honestly I had massive reboots and freezes happen on me to but then it turned out I had some apps on my phone that were not compatible with ics yet and I just uninstall them and no more crashes.
This phone has some bugs its early days. I don't think you will have much luck with Samsung its not apple
Sent from my Galaxy Nexus using xda premium

I've owned the phone day one and no reboots. I listen to music often and no crashes. I didn't tinker with anything though. I heard the music settings cause reboots.
Try a factory reset and not screwing with it.
The music app may have a bug with ICS. Not a big deal. Doubt the phone is defective as it sounds like a software bug. Try using another music player as a test, but I like the lock screen music controls of stock.
Galaxy Nexus - 4.0.3 CM9
Asus Transformer - 3.2 Revolver

Well since making this post the phone has not hard locked in the music player
While using the Facebook for Android App though, it suddenly rebooted while poking around...
This is kind of weird. Its not being very consistent lol

I've been monitoring the phones boot patterns and I found something that makes this phone reboot consistently
I will have Google music streaming over 3G/H...I open a program/app called "Trapster" (if you dont know what this is.. its basically a Map with an overlay of known hiding spots for speed cameras/cops)
if i have those 2 apps open the phone reboots within a minute or two - i think its heat related as the screen is ridiculously hot

Musi player bug
My phone also crashed when listening to music,but only happens when I try changing the "Sound Effects" settings in the a stock player. Tried EStrong player and no problems at all (however, there's no settings). And on my Sensation (with ICS on it - XE ROM) it will CF after 10 sec of playing...

Interesting...
Seen this twice now... Totally stock, not even rooted. Was typing a text message. Froze up and then screen slowly started to morph into this funky image. Battery pulled, rebooted and all is good again. I've barely ever touched the music player so far.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

ianwood said:
Seen this twice now... Totally stock, not even rooted. Was typing a text message. Froze up and then screen slowly started to morph into this funky image. Battery pulled, rebooted and all is good again. I've barely ever touched the music player so far.
Click to expand...
Click to collapse
You must have been ready with a camera because I see that for 5-10 seconds before my screen just turns off... that exact "look" or image is what I see on my screen as the phone crashes/locks up.... if you leave it long enough it goes to solid white then blanks out after 30 seconds or so.... and the phone remains dark until I pull the battery.
Since my last post though, 6 days ago... I've been vigorously using the Music player along with other items trying to induce crashing and it hasn't happened. It is definitely inconsistent but I have been changing settings around. I made it so the music app doesn't stream data now(use offline songs only) and it seems to have 100% stopped it from crashing so it seems... And I mean I have music running all day at work (12 hour days) and I have it running in the car with navigation... no crashes for almost a week
I've been thinking about rooting it since I really thing what I'm experiencing is a software issue. It seems regularly rebooting my nexus has stopped all the issues I'm having.

Just to update this thread
I never replaced my phone. Heeding the advice of many saying it was a bug, I ended up rooting my phone and flashing several different ROMs. Since my last post and first ROM flashed, I have not had a single crash/lock/reset or even so much as to an unexpected reboot. Phone has zero problems after getting off the stock ROM.

Nexus 5X reboot problems

If you're having reboot problems please post here - if there are problem apps or bad devices out there it would be good to know!
Got a new Nexus 5X yesterday for my partner. Plugged it in and charged all day (oh what patience). 10pm started setup and added account to it. Phone immediately did an update which succeeded. Then it started to install the saved apps from the Google account, about 50 in all. After all the apps were installed I handed it over to her to play and log into all those apps with logins. Tedious.
Within about 30 minutes she tried to take a photo and it rebooted. Then a bit later she was using it and it rebooted again. Before going to be it rebooted a few more times. Then again this morning. There wasn't one particular app or other that was in use when these crashes happened. During the day she saw a message about "Google needs to restart". Also the camera often comes up with an all black screen and can't be used.
I called Google tech support and they wanted to do a factory reset and maybe a cache partition wipe. They would also like to investigate if a rogue app is causing the crashes by using it without any apps installed. Because reinstalling apps is so tedious I decided to have her do a cache partition reset I'm awaiting news. I'm hoping we don't have to do the other... I can't imagine how a bad app could be causing such repeated crashes (well I can, but it just shouldn't happen). That's lame...
It would really help if it was easy to get a crash log and find out the cause - unfortunately unless you're rooted this doesn't seem to be easy, and may well be impossible.

I've been having a lot of similar-sounding issues with my 5X. It's never rebooted while I was using it, but once or twice a day I'll pull it out of my pocket and it will be off, awaiting the unlock pattern to boot up.
The camera has been atrocious as well. I've seen the black screen you describe, tons of rotation lag, hanging, etc. Not just in Camera, but in other apps using the camera (such as when attaching a photo to a Hangout). Hoping this is something software-related and not a hardware problem.

I've had mine spontaneously reboot twice so far, both times I've pulled it out of my pocket and it required the PIN to unlock, then it booted up. I'm a bit concerned, as I have no idea when this happened, and, since it's encrypted a reboot essentially puts me offline until I notice it.

I just now had mine reboot during active use for the first time. I was long-pressing a wifi network in order to forget it (which is another 5x problem I keep having—wifi turns itself off or connects to the wrong networks).

My 5x was working fine and the crashing started happening yesterday...
they only app that i recently installed before the crashes started was firefox... are you guys using firefox by any chance???

Mine is still working fine, I do not have Firefox.

Same problem for me when using Firefox. The phone seems to crash and reboot when loading news websites containing photos and videos.
Not seen the issue when not using Firefox.

I've had my nexus 5x since mid/late November 2015. I've had the problem described below happen prior to today, and more than once.
Today, I cant turn my phone off - it seems to be in the middle of a reboot... the four coloured circles (google logo?) with colours going round and round. I powered it off cos it had started going slow... thought a reboot might fix the problem... but now its not starting and I cant even turn it off or do anything with it.. I've tried pressing the power button, I've tried holding the power button down, and I've tried different combinations... nothing seems to make a difference... (has been in that state of un-useablity for at least 30 mins now)
Anyone else also having wi-fi issues where facebook has an error and "cant connect" ?

I had the same thing happen and returned the phone, it's the only solution I found. I factory reset multiple times, called up Google and they told me to safe boot. Right.. I was completely stock and it rebooted multiple times / day and I know what I'm doing too, for the most part anyway. Got a replacement device and it has not once rebooted no matter what I do. Camera, Chrome random apps caused a reboot, it's not that. It's a defective device and you need to get it replaced period.

I have the same thing and can't sent it back to google because I live outside the US.
I believe it is a manufacture defect as I tried everything with no success really annoying.
Stuck with a brick...
Sent from my Nexus 5X using Tapatalk

I used my phone completely stock for weeks and had zero issues, whereas I have a friend who ordered and received the phone at the exact same time (likely same mfg batch) and had issues. Difference between us two is that I'm a minimalist and only have about 50 apps installed, and he has a ton that he rarely uses and restores them every time.
I know it seems ridiculous, but having an android phone gives you more customization and your apps more power of the phone, so it's completely feasible for ONE rogue app to destroy performance and/or battery.
You guys might all want to try uninstalling apps one by one and figuring out which apps are killing performance. In particular, check out the running services (developer options -> running services) and see which apps are constantly running, since those are more likely to be the ones causing issues.
For example, I've used firefox (for adblocked browsing) for weeks recently, and can definitely say it's a pretty slow app, so if you're having issues on it, you may want to just use chrome or lightning browser.

I just ordered a replacement as well. Mine would reboot about 1 to 2 times a week right after the fingerprint unlock. Annoying as hell today because I was in the middle of a conf call.
Sent from my Nexus 5X using Tapatalk

S-Pen Always Disconnected

Good day, I am having this problem from quite some time now. The s-pen of my galaxy note 10+ was always disconnected and can’t use air actions. It will reconnect, but after a few seconds, it’s disconnected again. I already tried rebooting, clear cached, reset s-pen and boot into safe mode and still have the same problem. Anyone knows a workaround and the reasons to this? Thanks.

Is it fully charged, will it take a charge?
Disabled all power management.
Mine acted up like this but after playing with it a bit it started working normally. No issues since.
For some reason it was stuck at a couple percent charge every time I took it out and would quickly run out of juice. Not sure exactly what fixed it.
Check all of its settings.
Clear its data (air command, air command manager) and the system cache on the boot menu.
Try a hard reboot.
Do not do a hard reset as the issue will only probably return. Find the root cause.
Play with it... Androids wuv attention

This issue had became widespread in the Philippines which are many people posting in our facebook group. Still no solution presented except for replacing the s-pen.
Before, when I open the air actions settings, the battery changes from 40%-100% in a cycle, and then Disconnected. I tried clearing air command data and system cache but still no changes. Btw, thank you for the response.

ibscboi said:
This issue had became widespread in the Philippines which are many people posting in our facebook group. Still no solution presented except for replacing the s-pen.
Before, when I open the air actions settings, the battery changes from 40%-100% in a cycle, and then Disconnected. I tried clearing air command data and system cache but still no changes. Btw, thank you for the response.
Click to expand...
Click to collapse
Keep playing with it. My US AT&T variant was misbehaving in a similar way at first.
I hadn't use it much until it was couple months old. Not sure what fixed it but after a couple times of having the spen with zero or near zero charge and going through a couple charge cycles it took the charge.
It's been fine since. Bizarre.
Again make sure -all- power management is disabled!
Power management, destroyer of worlds.

Go to the settings menu, find air actions menu and click the 3 dot button on top right. It will have reset spen in there. I had a similar issue and that's what fixed mine.
Hope it helps.

can anyone find a solution to the problem?
krnfrk6663​ibscboi​blackhawk​winoles

ercanziyanak said:
can anyone find a solution to the problem?
krnfrk6663​ibscboi​blackhawk​winoles
Click to expand...
Click to collapse
Which problem? Your first post in this thread, correct?
Give use history.

blackhawk said:
Hangi problem? Bu konudaki ilk mesajınız, doğru mu?
Kullanım geçmişi verin.
Click to expand...
Click to collapse
in you
same problem, sometimes it says s pen is connected but then i get disconnected error again. I did the reset and it didn't work, apart from that s pen works fine. How did you solve the problem? I hope you didn't look for a solution with the new s pen.

ercanziyanak said:
in you
same problem, sometimes it says s pen is connected but then i get disconnected error again. I did the reset and it didn't work, apart from that s pen works fine. How did you solve the problem? I hope you didn't look for a solution with the new s pen.
Click to expand...
Click to collapse
Never got that error. It just didn't want to connect after I didn't use it for 2 months.
Is the spen fully charged? I just kept playing with it for a couple days, in & out, in & out It started working, first it charged to 100%, then no more issues. Guess spen's need attention too.
Unless physically damaged spens rarely fail.
Factory reset is a waste of time. Clear system cache instead. Try in safe mode to rule out a 3rd party app interference.
Keep magnets away from the phone!

blackhawk said:
Never got that error. It just didn't want to connect after I didn't use it for 2 months.
Is the spen fully charged? I just kept playing with it for a couple days, in & out, in & out It started working, first it charged to 100%, then no more issues. Guess spen's need attention too.
Unless physically damaged spens rarely fail.
Factory reset is a waste of time. Clear system cache instead. Try in safe mode to rule out a 3rd party app interference.
Keep magnets away from the phone!
Click to expand...
Click to collapse
I understand , I will update android 12 in january, hopefully it will be fixed after that.

ercanziyanak said:
I understand , I will update android 12 in january, hopefully it will be fixed after that.
Click to expand...
Click to collapse
I wouldn't update to 12... it's more likely to break than fix things.
I'm still running Android 9 and 10. I prefer Pie.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

blackhawk said:
I wouldn't update to 12... it's more likely to break than fix things.
I'm still running Android 9 and 10. I prefer Pie.
View attachment 5759573
Click to expand...
Click to collapse
I was thinking otherwise. Problems like this will be fixed...
after android 11 my battery started to drain fast

ercanziyanak said:
I was thinking otherwise. Problems like this will be fixed...
after android 11 my battery started to drain fast
Click to expand...
Click to collapse
Every time you changed the firmware, you change the playing field. New problems mean you need to find new solutions or work arounds.
Instead stay on the same firmware and optimize it. Some say that 12 is worse than 11 and many have rolled back to 11 in disgust.
My device is fulfilling its mission, it's fast, very stable and security is not an issue. No way I'm touching the firmware! CPU cycle sucking scoped storage isn't fully active on 10 and doesn't exist on 9. It's fully active on 11 and 12.

blackhawk said:
Bellenimi her değiştirdiğinizde, oyun alanını değiştirirsiniz. Yeni sorunlar, yeni çözümler veya geçici çözümler bulmanız gerektiği anlamına gelir.
Bunun yerine aynı bellenimde kalın ve optimize edin. Bazıları 12'nin 11'den daha kötü olduğunu ve birçoğunun tiksinti içinde 11'e geri döndüğünü söylüyor.
Cihazım görevini yerine getiriyor, hızlı, çok kararlı ve güvenlik sorunu yok. Donanım yazılımına dokunmamın hiçbir yolu yok! Kapsamlı depolamayı emen CPU döngüsü 10'da tam olarak aktif değil ve 9'da mevcut değil. 11 ve 12'de tamamen aktif.
Click to expand...
Click to collapse
thank you for everything

ercanziyanak said:
thank you for everything
Click to expand...
Click to collapse
Keep playing around with the spen and doing Google searches for possible solutions. Check the Samsung members forum too for solutions.
Eventually you'll find what the root cause is... many times it's a settings issue.
Like this...
Make sure global power management is not active as it can cause erratic behaviors. At the least make sure there's no battery/data restrictions on the spen apps!

Hi, I have this problem too. In a normal day, i Plug my Phone to charge and after some minutes i've got the spen disconnect and now it's impossible use air Action and take a photo with Button. Reset spen don't work. Any ideas?
Thank you

mestesso93 said:
Hi, I have this problem too. In a normal day, i Plug my Phone to charge and after some minutes i've got the spen disconnect and now it's impossible use air Action and take a photo with Button. Reset spen don't work. Any ideas?
Thank you
Click to expand...
Click to collapse
Turn off adaptive battery. Enable background data in Air Command and enable background battery usage in Air CommandManger.

Thank you. Unfortunately don't work for me.
Any suggestion?
I tried:
1. Reset spen
2. Plug many Times spen into note 10+
3. Turn off air Action and reboot Phone and then turn on air action
4. Delete data and cache air command app
5. Wipe cache partition of phone
6. Blackhawk suggestion
7. Reboot Phone in safe mode
8. Heat spen with hairdryer
Nothing work for me. Spen work perfectly and Button too, but doesn't work air Action. Spen is always disconnected but Plug into Phone.
I think that hard reset of my Phone doesn't change anything.
Any ideas?

mestesso93 said:
Thank you. Unfortunately don't work for me.
Any suggestion?
I tried:
1. Reset spen
2. Plug many Times spen into note 10+
3. Turn off air Action and reboot Phone and then turn on air action
4. Delete data and cache air command app
5. Wipe cache partition of phone
6. Blackhawk suggestion
7. Reboot Phone in safe mode
8. Heat spen with hairdryer
Nothing work for me. Spen work perfectly and Button too, but doesn't work air Action. Spen is always disconnected but Plug into Phone.
I think that hard reset of my Phone doesn't change anything.
Any ideas?
Click to expand...
Click to collapse
Hard reset the phone, press power and volume down buttons until it powers off.
Don't heat the spen. It uses a super capacitor for a battery. Try in safe mode, repeatedly.
Try clicking it out but leaving it just short of it's locking mechanism engaging. Play with it...
Try another spen.
One of the other hardware failures that could happen is if the spen charging coil or it's circuit fail. This is rare unless damaged. You need to get it working though as it's a valuable tool, only half a Note without it.
Keep playing with it. Spen's can be fickle and seem inscrutable at times. If not used for a long time they seem to go stupid and not want to charge (no charge % means no connect) or connect. I had that happen at first as I didn't touch the spen for 6 weeks or more, I was busy frying bigger fish. It gave me hell for week when I finally tried to use it (it worked when I first got the phone), out/in, out/in etc, probably 3 dozens times nothing. Keep rebooting and trying.
Then I started to see it charging, first to like 15%, in/out again a couple more times and bam 100%. After which it behaved perfectly and has for almost 3 years now. What did I do? Damned if I know other than everything short of a global setting or factory reset. wtf?
Android's love attention especially spens

Annoying random screen orientation issue

Hi guys
I have a Note 10+ totally standard set up.
When watching anything in Landscape mode it will randomly switch to portrait. I have timed this and it happens roughly every 6 minutes and 10 seconds without fail.
Any ideas? It seems to have started happening around 2 or 3 firmware updates ago.
I have tried turning off auto rotate and S pen gestures and it still happens.
It also happens when using Maps in Landscape mode, it shrinks down to minimised mode in the home screen.
I'm hoping someone else has encountered this and can help me fix this annoying issue?

I have something similar, while watching you tube vanced in landscape it would jump to the miniplayer. I did some reading and changed a setting and now it jumps from landscape to portrait mode. It still jumping even when I force all in landscape. I have not timed it yet but it could be well every 6min. On top of that I can see every X time a flicker when using the phone like the screen flickers once. Seems very similar to your problem.
My note 10+ is a Exynos version with Android 11 & One UI 3.1 security patch 1 Now 21. No root/complete stock.

cfds said:
I have something similar, while watching you tube vanced in landscape it would jump to the miniplayer. I did some reading and changed a setting and now it jumps from landscape to portrait mode. It still jumping even when I force all in landscape. I have not timed it yet but it could be well every 6min. On top of that I can see every X time a flicker when using the phone like the screen flickers once. Seems very similar to your problem.
My note 10+ is a Exynos version with Android 11 & One UI 3.1 security patch 1 Now 21. No root/complete stock.
Click to expand...
Click to collapse
Yes, same here every now and again I get a screen flicker like you mention. How long has this been happening for you? I'm sure it was about 3 updates ago

A couple of months? I have been considering doing a hard reset and reinstall all my apps again. My wife has also a Note 10+ and she has none of these symptom's, both are stock non rooted phones running latest UI...
To me its a software glitch but to find the origin of this will not be easy unless we can trace a process happening every 6 minutes.

cfds said:
A couple of months? I have been considering doing a hard reset and reinstall all my apps again. My wife has also a Note 10+ and she has none of these symptom's, both are stock non rooted phones running latest UI...
Click to expand...
Click to collapse
I don't update, haven't for 2 years and no issues... updates break devices especially on carrier variants.
Clear system cache.
Make sure all power management is disabled, to check; Developer options>standby apps, all buckets should show as active.
If that doesn't work try safe mode to rule out a 3rd party app.
If you have done a major firmware upgrade, factory reset.

I tried to clear system cache but could not get the device into recovery mode, turns out on android 11 you need the USB cable hooked up to a laptop...I as hardly connect my device to my laptop I have not cleared it yet.
PWR management I will look into. I had the device in safe mode but not long enough.

cfds said:
I tried to clear system cache but could not get the device into recovery mode, turns out on android 11 you need the USB cable hooked up to a laptop...I as hardly connect my device to my laptop I have not cleared it yet.
PWR management I will look into. I had the device in safe mode but not long enough.
Click to expand...
Click to collapse
If you can still roll it back to Android 10, do so.
One of the reasons I got a second N10+ was knowing it be running on Pie, however it was Q instead.
Q isn't bad however 11 and 12 are a mess.

Timed it today, occurs every 6 and a bit minutes...

cfds said:
Timed it today, occurs every 6 and a bit minutes...
Click to expand...
Click to collapse
Monitor in Device Care>Memory what apk(s) are at the end of the list. It's likely one of them.
Remember to refresh and expand the list.
I've used this method to find insanely obscure problems and avoid a factory reset.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

cfds said:
Timed it today, occurs every 6 and a bit minutes...
Click to expand...
Click to collapse
It must be the same issue I'm having

Sounds like power management... disable it.
Make sure in the individual apps Battery>allow background activity is enabled.
The update may have changed default settings... you'll need to track it down. Fun times...

Same issue here... At first it was annoying that every 6 minutes the screen exited landscape mode. But then I got really enraged when I was shooting a video in landscape. And on top of returning to portrait, the recording is canceled..... I'm really not willing to reset the phone, I would really like to find the root cause of this issue...

I did it! I found the culprit.
This issue was already getting in my nerves, so I decided to attach my phone to Logcat. Then after some events I started do find some pattern:
Every time the phone "auto-rotates" it fires a WindowManager log like this:
2021-12-02 00:43:27.453 1012-1107/? I/WindowManager: Destroying surface Surface(name=com.samsung.android.messaging/com.samsung.android.messaging.ui.view.firstlaunch.GoogleFirstLaunchActivity$_22315)
And the one that allowed me to pinpoint, was this rotation message:
2021-12-02 00:43:27.619 1012-1107/? I/WindowManager: Reparenting to original parent: null, destroy=true, surface=Surface(name=RotationLayer)/@0x4f79623
Then I went googling this message and found this thread:
Strange issue after latest Samsung android update - Page 1 - Computers, Gadgets & Stuff - PistonHeads UK
So I did what the guy suggested, I downloaded Google Message and replaced Samsung Message one as the system default SMS app.
I didn't need to remove the samsung messaging via adb. Just force stopped it. But if after I reboot my phone it starts do do it again, I will remove it!!!!

andrehen said:
I did it! I found the culprit.
This issue was already getting in my nerves, so I decided to attach my phone to Logcat. Then after some events I started do find some pattern:
Every time the phone "auto-rotates" it fires a WindowManager log like this:
2021-12-02 00:43:27.453 1012-1107/? I/WindowManager: Destroying surface Surface(name=com.samsung.android.messaging/com.samsung.android.messaging.ui.view.firstlaunch.GoogleFirstLaunchActivity$_22315)
And the one that allowed me to pinpoint, was this rotation message:
2021-12-02 00:43:27.619 1012-1107/? I/WindowManager: Reparenting to original parent: null, destroy=true, surface=Surface(name=RotationLayer)/@0x4f79623
Then I went googling this message and found this thread:
Strange issue after latest Samsung android update - Page 1 - Computers, Gadgets & Stuff - PistonHeads UK
So I did what the guy suggested, I downloaded Google Message and replaced Samsung Message one as the system default SMS app.
I didn't need to remove the samsung messaging via adb. Just force stopped it. But if after I reboot my phone it starts do do it again, I will remove it!!!!
Click to expand...
Click to collapse
On my Android 9 and 10 N10+'s that app runs with no issues. It's a well behave app for me that I use a lot.
Changed system settings is set to not allow.
This is it's typical memory usage pattern on 9:

blackhawk said:
On my Android 9 and 10 N10+'s that app runs with no issues. It's a well behave app for me that I use a lot.
Changed system settings is set to not allow.
This is it's typical memory usage pattern on 9:
View attachment 5472799
Click to expand...
Click to collapse
com.samsung.android.messaging has aways been a well behaved APP. The thing is, like the OP related, and like myself and other reports here, this issue began in the last updates from Samsung, like in the the past month or so.. It's probably trying to show an activity `GoogleFirstLaunchActivity` and can't, causing this behavior. But I do think in the next update or two, this issue will be sorted out.

andrehen said:
I did it! I found the culprit.
This issue was already getting in my nerves, so I decided to attach my phone to Logcat. Then after some events I started do find some pattern:
Every time the phone "auto-rotates" it fires a WindowManager log like this:
2021-12-02 00:43:27.453 1012-1107/? I/WindowManager: Destroying surface Surface(name=com.samsung.android.messaging/com.samsung.android.messaging.ui.view.firstlaunch.GoogleFirstLaunchActivity$_22315)
And the one that allowed me to pinpoint, was this rotation message:
2021-12-02 00:43:27.619 1012-1107/? I/WindowManager: Reparenting to original parent: null, destroy=true, surface=Surface(name=RotationLayer)/@0x4f79623
Then I went googling this message and found this thread:
Strange issue after latest Samsung android update - Page 1 - Computers, Gadgets & Stuff - PistonHeads UK
So I did what the guy suggested, I downloaded Google Message and replaced Samsung Message one as the system default SMS app.
I didn't need to remove the samsung messaging via adb. Just force stopped it. But if after I reboot my phone it starts do do it again, I will remove it!!!!
Click to expand...
Click to collapse
I just Force stopped the message app and it still does it every dammed 6 minutes. It's really doing my head in.

andrehen said:
com.samsung.android.messaging has aways been a well behaved APP. The thing is, like the OP related, and like myself and other reports here, this issue began in the last updates from Samsung, like in the the past month or so.. It's probably trying to show an activity `GoogleFirstLaunchActivity` and can't, causing this behavior. But I do think in the next update or two, this issue will be sorted out.
Click to expand...
Click to collapse
I do hope an update fixes it, it doesn't seem to be an issue with the messaging app for me.

Paul203360 said:
I just Force stopped the message app and it still does it every dammed 6 minutes. It's really doing my head in.
Click to expand...
Click to collapse
Did you download google message and set it to default? I think that if the Samsung Message still is the default SMS client, it can't really be forced to stop. (It just restarts by the OS)
When I installed google messages all my existent messages from samsung message was transferred over. And as I mostly only use SMS to receive authentication codes nothing really changed for me.

andrehen said:
Did you download google message and set it to default? I think that if the Samsung Message still is the default SMS client, it can't really be forced to stop. (It just restarts by the OS)
When I installed google messages all my existent messages from samsung message was transferred over. And as I mostly only use SMS to receive authentication codes nothing really changed for me.
Click to expand...
Click to collapse
No, I didn't, I will give that a try. If it transfers everything over that's ideal. Will give it a go. Cheers
SOLVED!!! What a result, Andrehen your an asset to XDA. Really appreciate you sorting this problem out for us. Thanks fella

cfds said:
I have something similar, while watching you tube vanced in landscape it would jump to the miniplayer. I did some reading and changed a setting and now it jumps from landscape to portrait mode. It still jumping even when I force all in landscape. I have not timed it yet but it could be well every 6min. On top of that I can see every X time a flicker when using the phone like the screen flickers once. Seems very similar to your problem.
My note 10+ is a Exynos version with Android 11 & One UI 3.1 security patch 1 Now 21. No root/complete stock.
Click to expand...
Click to collapse
Hi cfds
Did you get the issue sorted?
If not, follow what andrehen says. It worked perfect for me.

Question Random reboots

Hi!
I own an SM-F926B/DS since April with latest updates, and the last couple of months it randomly reboots. Some times reboots without asking SIM PIN, some other times reboots asking SIM PIN, some other times it keeps rebooting and I have to press the side button to make it functional again. Most of the times, the phone is hot on the back. I don't have to use the phone, some times it has rebooted just when I pick it up from the table. There is not a specific pattern, at least from what I can tell, some times 2-3 days will pass without any reboots, some other times a couple of times per day, some other times it goes to a reboot loop. Some times, the phone freezes (usually in Chrome or in settings menu), or some random applications do not open.
I tried removing some apps which I installed the period I noticed the problem, but it didn't make any difference.
I understand that I must do a factory reset, but I'm trying to find other ways to debug the problem before doing this, because I have many apps with many settings and it will take me forever to reinstall them. also, by just restoring a previous backup after a factory reset, I'm afraid that probably I will restore the problem too.
Have you any other advises? Perhaps a way to log the state when the phone tries to reboot or which application requests it?
Are there any others with similar problems?
Thank you.

.

I have had the same problem. Ses after the last update it don't seem to be happening now.

I had a random reboot problem back in July and it was the Facebook Messenger app that caused it after an update they did. When they updated it again, the problem stopped. The app also had been eating battery like crazy during that time. So, I'd start with looking at what apps got updated at the time it began happening as well as see if any are killing your battery.

Sounds like a badly behaving app eating battery and CPU to the point it's getting turned off. I would start with usage stats and battery stats whenever this happens and see what's going on in the background and start there.

Thank you for your help.
As I have said, the phone has all the latest updates, so it is not an outdated app or OS issue. Also, I have hundreds of apps installed, taking 10 updates daily, so it is impossible to track down which app might have caused the issue two months ago.
The phone does not turn off, it reboots. This way I can't find the app which may consumes more battery. The only thing that could help and I have not already mentioned, is that in most cases I see issues related to "Google Play Services" like excessive battery usage or stopped responding.

nasos75 said:
Thank you for your help.
As I have said, the phone has all the latest updates, so it is not an outdated app or OS issue. Also, I have hundreds of apps installed, taking 10 updates daily, so it is impossible to track down which app might have caused the issue two months ago.
The phone does not turn off, it reboots. This way I can't find the app which may consumes more battery. The only thing that could help and I have not already mentioned, is that in most cases I see issues related to "Google Play Services" like excessive battery usage or stopped responding.
Click to expand...
Click to collapse
It has nothing to do with an app being outdated, but that when they updated it, they coded something wrong. You can try to track which one by looking at which apps consume too much battery in the Settings. Rebooting does not change that stat at all, and rebooting is what it did when Facebook Messenger caused my problem back in July.

ButterflyFlutterflyMyOhMy said:
It has nothing to do with an app being outdated, but that when they updated it, they coded something wrong. You can try to track which one by looking at which apps consume too much battery in the Settings. Rebooting does not change that stat at all, and rebooting is what it did when Facebook Messenger caused my problem back in July.
Click to expand...
Click to collapse
The usual suspect is Google Play Services. In device care I see different apps crashing daily, not the same.
This is a screenshot of battery consumption right now:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

nasos75 said:
The usual suspect is Google Play Services. In device care I see different apps crashing daily, not the same.
This is a screenshot of battery consumption right now:
View attachment 5718377
Click to expand...
Click to collapse
My Google Play Services are currently 1.5 and 0.3% (Secure Folder and regular one), so that's not excessive battery use for that. When Messenger caused me issues, it was like 40% or something. It also never crashed.
I tried a diagnostic log app, but it doesn't work to capture random reboots. I just had to wait until they updated the app, which I think was about a week after it started. It mostly happened while I wasn't using my phone.
Hmm.

Last week I eventually did a factory reset. After selecting language for the initial setup, the phone entered a reboot loop again, so it was obvious that it wasn't a software issue. I proceeded with the setup, but without restoring any applications. The phone did some reboots again.
I contacted local customer support, and when I went there they connected the phone to their software and they were able to see in the log files some kernel panicks, memory errors and boot loops since the factory reset. They told me that if I hadn't reset the phone,they would be able to see all the problems since the beginning.
They told me that they have to change the main board, and after two days I got my phone back. This happened on Friday, today is Monday and everything seems fine (I crossed my fingers). I reinstalled everything including applications from Samsung Cloud.

nasos75 said:
Last week I eventually did a factory reset. After selecting language for the initial setup, the phone entered a reboot loop again, so it was obvious that it wasn't a software issue. I proceeded with the setup, but without restoring any applications. The phone did some reboots again.
I contacted local customer support, and when I went there they connected the phone to their software and they were able to see in the log files some kernel panicks, memory errors and boot loops since the factory reset. They told me that if I hadn't reset the phone,they would be able to see all the problems since the beginning.
They told me that they have to change the main board, and after two days I got my phone back. This happened on Friday, today is Monday and everything seems fine (I crossed my fingers). I reinstalled everything including applications from Samsung Cloud.
Click to expand...
Click to collapse
Oh wow, what a hassle! Glad the phone seems to be working well now, though! That's crazy that it rebooted that early in the setup process. Did you have to pay for the fix?

No, it was covered by guarantee, the phone is less than 6 months old.

nasos75 said:
No, it was covered by guarantee, the phone is less than 6 months old.
Click to expand...
Click to collapse
Well that's a relief!