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Hi all, I've got a stock Epic 4G Touch and I've got a strange issue updating Google Maps.
Recently I noticed that the number of apps listed in the "My Apps" section of the play store dropped by a few without my uninstalling any. I no longer see Google Maps in the list, for example.
I'm now trying to update Google Maps from 6.4.0 to 6.5.0, but the update didn't happen automatically, as it should have, it doesn't show as an available update in the Play store, and when I navigate to it in the Play store and try to update manually, I get an error: "Your order is processing, your item will be available in a few minutes." After pressing OK nothing happens.
Thoughts?
Thanks!
I believe it's the Google Play store issue. It happened to lots of people and even I experienced the same thing a couple of days ago but now everything is fine except the 'connection time out' thing to see the all apps instead of installed from my phone.
Uninstall maps I used titanium back up for that. Then I went to the play store on the browser and installed the latest version of maps.
Yea, the play store is acting funny. It will work itself out. Earlier today is showed that I had no apps installed. I went back in a few minutes ago and he were all there. Give it time
Sent from my SPH-D710 using Tapatalk 2 Beta-4
kobridge said:
I believe it's the Google Play store issue. It happened to lots of people and even I experienced the same thing a couple of days ago but now everything is fine except the 'connection time out' thing to see the all apps instead of installed from my phone.
Click to expand...
Click to collapse
Google doesn't have the capability to handle the market or Android users! I hope someone else take over this role!
Run the install from Play on your desktop. Finally worked for me after 2 days of trying on my phone.
this "new" market is one of the most horrible pieces of software to hit the Android community..Google needs to do something to fix it; why they didn't just leave the older market intact is beyond me..this is a horrible DOWNGRADE..
I’ve had my Epic 4G since August of last year. I ended service with Sprint in the following month and bought the Epic 4G outright to use as an Android device. So I have no data plan on it, I can only go online and download things if there is a wifi connection present. Since I have no home wifi, that means a lot of trips to McDonald’s and Starbucks and the local library. The phone I use to make calls is a cheapo phone on Cricket’s network.
Anyway, a couple of weeks ago I rooted my phone using QBKing’s tutorial video on Youtube. I am now on Gingerbread.FC09. Everything seemed to work fine. I went to a wifi spot, downloaded Titanium Backup from the Google Play store, everything still worked. I used Titanium Backup to delete four things: Amazon MP3, Nascar, Sprint Football, and Sprint TV & Movies. Nothing else. After that deletion, however, when I try to go to the Google Play Store on a wifi connection, it closes. Not force closes, just…opens than closes as if it was never open in the first place.
I have tried:
-talking to QBKing himself about it (he can’t figure it out either)
-clearing the partition
-clearing the Delvik cache
-finding the most recent version of Google Play Store, downloading it to my phone via mass storage, and installing it by double clicking the apk
-Uninstalling updates for Google Play Store (“clear cache” and “clear data” is always greyed out)
-Deleting Titanium Backup
None of these actions have had any effect. I can still surf the net normally, even upload videos to Youtube. Nothing has been effected except my ability to open Play Store. I even get update notifications that I have apps that need updating.
I have searched xda and while I have found threads with similar issues, none for the Epic 4G. I am not sure if I should take an answer I saw for a completely different phone by a completely different maker and apply it to mine. Plus I wonder if my problem is unique given that I have a phone with no service.
Other info that might help:
-I have Google Services Framework Version 2.3.7. I can’t seem to find a more recent version of that.
-Kernel Version is 2.6.35.7
-No roms, at all, I’ve been too focused on trying to get Google Play Store to work again to even think about getting and flashing roms.
Any help would be appreciated. Thank you.
Try removing your Google account and re-adding it.
darkierawr said:
Try removing your Google account and re-adding it.
Click to expand...
Click to collapse
Okay...I went through Accounts and Sync and selected the google account under Manage accounts. Selected remove account, got the warning if I really want to delete it, I selected remove account...then got a popup saying I can only remove this account by resetting the phone to factory defaults.
I've already backed up my phone through clockwork (ate up a bit of my microSD card but its there). So if the only way to delete my Google account is to factory reset my phone, I can get it all back in recovery? But won't it also "recover" the same problem?
EpicMikeNC said:
Okay...I went through Accounts and Sync and selected the google account under Manage accounts. Selected remove account, got the warning if I really want to delete it, I selected remove account...then got a popup saying I can only remove this account by resetting the phone to factory defaults.
I've already backed up my phone through clockwork (ate up a bit of my microSD card but its there). So if the only way to delete my Google account is to factory reset my phone, I can get it all back in recovery? But won't it also "recover" the same problem?
Click to expand...
Click to collapse
Set up another google account, then delete your original one, then set it back up... it will only let you delete your google account if you have more than one set up....
I'm in your shoes as I use my non-activated Epic 4G over WIFI. Do yourself a favor and reflash with Cyanogenmod 9 release ROM and apps:
http://download.cyanogenmod.com/get/jenkins/5801/cm-9.0.0-epicmtd.zip
http://goo.im/gapps/gapps-jb-20120726-signed.zip
My Epic 4G has become great to awesome after doing so and Google Play works fine.
flastnoles11 said:
Set up another google account, then delete your original one, then set it back up... it will only let you delete your google account if you have more than one set up....
Click to expand...
Click to collapse
Okay, I just went to the local McD's for wifi, set up another Google account, tried to delete the old one...and it gave me the same warning that I have to reset the phone to factory settings to do this. Apparently the first Google account is connected to too many things to just delete it.
EpicMikeNC said:
Okay, I just went to the local McD's for wifi, set up another Google account, tried to delete the old one...and it gave me the same warning that I have to reset the phone to factory settings to do this. Apparently the first Google account is connected to too many things to just delete it.
Click to expand...
Click to collapse
I believe you need to clear the data/cache from the Google account manager app in order for it to let you delete that account.
It's one of the google apps anyways. Can't remember exactly which one at the moment.
mi7chy said:
I'm in your shoes as I use my non-activated Epic 4G over WIFI. Do yourself a favor and reflash with Cyanogenmod 9 release ROM and apps:
http://download.cyanogenmod.com/get/jenkins/5801/cm-9.0.0-epicmtd.zip
http://goo.im/gapps/gapps-jb-20120726-signed.zip
My Epic 4G has become great to awesome after doing so and Google Play works fine.
Click to expand...
Click to collapse
Okay I have the cyanogenmod saved to my sd card, but I can't seem to download the gapps zip from your link nor from google searches. I'll give it a try when I can. I am kind of hesitant to do this, but...I've already backed up everything in recovery plus I reinstalled Titanium Backup and backed up my apps, so...I should be good to go whenever the gapps zip becomes available. For now I am going to try and figure out what app GuidingArrow is talking about.
Okay, I found a functioning gapps from the official wiki site. So I have flashed my phone following, again, a QBKing tutorial. This Cyanogenmod seems pretty cool. My camera seems to be downgraded, but other than that, nice. I am about to go to a McD's and...hope for the best regarding the Google Play store.
Problem Solved
When I flashed it to Cyanogenmod 9, I soft bricked my phone by trying to install backup (oops). So, I used Odin to restore to stock then rerooted.
Turns out the problem all along was...nothing was mentioned in the vid I saw about flashing the gapps right after flashing the rom. But It was mentioned in the video for flashing to Cyanogenmod 9, so when I restored to stock and then rerooted I flashed gapps this time. And voila, I have the Google Play Store working again. I used Titanium Backup to restore my apps, readded my Google account, and everything is fine and dandy again.
The only thing is, I have decided not to go back to Cyanogenmod 9 for now, not without more research. One of the most important features on the Epic 4G (to me anyway), is the camera, and when I was briefly on Cyanogenmod 9 before I soft bricked my phone, the camera seemed...downgraded, to have less features than it has now. Just going to do more research on that end before flashing it again.
fixed
RodimusConvoy said:
I’ve had my Epic 4G since August of last year. I ended service with Sprint in the following month and bought the Epic 4G outright to use as an Android device. So I have no data plan on it, I can only go online and download things if there is a wifi connection present. Since I have no home wifi, that means a lot of trips to McDonald’s and Starbucks and the local library. The phone I use to make calls is a cheapo phone on Cricket’s network.
Anyway, a couple of weeks ago I rooted my phone using QBKing’s tutorial video on Youtube. I am now on Gingerbread.FC09. Everything seemed to work fine. I went to a wifi spot, downloaded Titanium Backup from the Google Play store, everything still worked. I used Titanium Backup to delete four things: Amazon MP3, Nascar, Sprint Football, and Sprint TV & Movies. Nothing else. After that deletion, however, when I try to go to the Google Play Store on a wifi connection, it closes. Not force closes, just…opens than closes as if it was never open in the first place.
I have tried:
-talking to QBKing himself about it (he can’t figure it out either)
-clearing the partition
-clearing the Delvik cache
-finding the most recent version of Google Play Store, downloading it to my phone via mass storage, and installing it by double clicking the apk
-Uninstalling updates for Google Play Store (“clear cache” and “clear data” is always greyed out)
-Deleting Titanium Backup
None of these actions have had any effect. I can still surf the net normally, even upload videos to Youtube. Nothing has been effected except my ability to open Play Store. I even get update notifications that I have apps that need updating.
I have searched xda and while I have found threads with similar issues, none for the Epic 4G. I am not sure if I should take an answer I saw for a completely different phone by a completely different maker and apply it to mine. Plus I wonder if my problem is unique given that I have a phone with no service.
Other info that might help:
-I have Google Services Framework Version 2.3.7. I can’t seem to find a more recent version of that.
-Kernel Version is 2.6.35.7
-No roms, at all, I’ve been too focused on trying to get Google Play Store to work again to even think about getting and flashing roms.
Any help would be appreciated. Thank you.
Click to expand...
Click to collapse
[FIX]
few and simple steps
clear the data for play store
turn off your wifi
go to settings accounts
remove the google account
then add the account again and reboot
after you reboot
turn on your wifi
BEFORE YOU TRY TO OPEN THE PLAY STORE
go to PLAY NEWSSTAND WAIT FOR IT UNTIL IT LOADS
now you can test ur playstore
My Nexus 7 2013 or FHD or whatever has been working great since day one. I was just now listing to some music, and put it on pause to speak with a co-worker. I just came back to my desk with the Nexus boot up logo showing. It took a very long time (3-5 minutes) for it to finish booting up.
After unlocking the tablet I'm greeted with "Google Play Services stopped working." Instead of loading NovaLauncher right away it it asks me if I want to launch the default launcher or NovaLauncher. Selecting Nova greets me with the default NovaLauncher layout--all of my icons and folders have been lost to the default. And I no longer have a PIN set or anything.
Poking around further it seems several other things have lost data. Swiftkey wants me to re-download the English layout and complete setup. All of the stock system apps want updates. And I keep getting pop ups saying Google Play Services has crashed.
What's really odd is when I want to bring this up on another forum someone else posted a very similar experience:
The Nexus 7 is great but my experience was short lived.
I don't know if it was a bad tablet or bad encryption but something seriously broke. I wanted to add my company email to my tablet and part of that process involves enabling encryption on my device. Everything was fine and running well, until I plugged it in for the night. At some point my Nexus rebooted and it was at the pre OS screen asking for encryption credentials. I thought that was weird but entered my info. It chugs along fine until it loads my lock screen where I immediately notice it no longer was asking for a PIN and my background changed back to the default. I go to my home screen and noticed my widgets weren't loading and I started getting error messages saying Currents and Play Store stopped responding. I try and access those apps but they go straight to a crash message.
I go ahead and factory reset it and when I tried to reapply the encryption it would go through the motions but it would never encrypt. I thought it was a bad reset and reset it again. Now it just hangs where it says Google and never boots up.
I ended up calling Google Support and I'm getting my Nexus replaced. Has anyone else experienced anything like this before?
Click to expand...
Click to collapse
I don't have encryption but I do have an exchange account added. There wasn't any remote wipe or anything. I haven't tried a factory reset yet but we'll see if I have the same issues the other person was having.
It's a little concerning to see someone else have almost the exact same thing happen. Makes me worried there's some defective memory out there. Has anyone else heard of this happening?
I've had some really strange experiences the last couple of days with my N7 as well. Bear with me as i try to explain.
I picked up my N7 after work yesterday and noticed the Fandango app had an update waiting. I tapped 'Update', and then went to check something in the Play app settings, and noticed the version was 4.2.9. When the Fandango app finished updating, i opened it up to check out some showtimes. After that i went back to the Play app, into the settings again, and noticed that the app version had been bumped up to 4.3.1. When i tapped the home button, the N7 locked up, and i couldn't do anything at all. I powered it down and attempted to reboot, but no luck. I could get as far as the boot animation, but no further, no matter how long i let it run, or how many times i attempted to reboot. The only thing that worked was to completely wipe everything via fastboot, reinstall 4.3, and start from scratch. I thought my problems were solved, as everything seemed to work fine once i got everything re-installed and configured again.
Until i came home from work today, that is.
Upon arriving home, i unlocked my N7 and was greeted by several dialog boxes indicating that both the stock calendar app and Currents had crashed. Neither app could be opened, as they'd immediately crash, and the stock launcher would also crash, even though i use Nova Launcher. I thought maybe uninstalling/reinstalling updates for Calendar, would help, but the Play Store would crash immediately and could not be launched. I went into settings>apps and tried uninstalling updates and clearing data for all three apps, but only the Play Store app seemed to benefit from this. Nothing seems to help Calendar or Currents. They won't sync or open, and i've also just noticed that the Gallery immediately force closes when i try to launch that, too. My Google Voice app, which i used last night with no problems whatsoever, had lost all its data and had to be reconfigured from scratch. I'm still going through the rest of my apps one at a time to see if there are problems with any of them, but so far all other Google apps are working properly.
I'm perplexed as to what the problem is. Software issue? Hardware issue? In any case, i'm calling Google Support to ask for a replacement, just to be safe. I'm hoping that the N7 i have now is just a lemon, and not indicative of more widespread problems.
I bought two, one works flawlessly (knock on wood) and the other one **** the bed after three days of use. I am returning it for a new one.
Sent from my Nexus 7 using xda app-developers app
I'm all setup to return this one, and not a moment too soon as it's acting even wonkier now. DashClock force closes, and i'm finding some apps have had their data erased, while others are working normally. Hopefully the replacement works as it's supposed to, because i'll be really annoyed if i have to go through three or four tablets before i get one that works.
I just had almost the exact same issue, opened SoundHound premium and the nexus 7(2103) crashed.
After like 5mins it boots up, with my google account deleted (with it all my paid apps), all the google apps updates and google services crashing.
and above all extremely slow.
I'm now re-registering my account, to see if ir returns to normal.
Sent from my Nexus 4 using xda premium
roy8000 said:
I just had almost the exact same issue, opened SoundHound premium and the nexus 7(2103) crashed.
After like 5mins it boots up, with my google account deleted (with it all my paid apps), all the google apps updates and google services crashing.
and above all extremely slow.
I'm now re-registering my account, to see if ir returns to normal.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Did you have an exchange account set up on the Nexus?
After this happened to me I wiped everything (I wanted to unlock the bootloader anyways) and things are going fine. If it happens again I'm going to exchange it.
So I have a blacked out chrome and Gmail installed and they both worked fine up till today. They won't open and just keep crashing. I flashed rom again twice after doing factory reset and wiping internal memory. After I rebooted the first thing I did was install blacked out chrome before anything else and it still crashed. If I install from market they work fine. I tried to clear data in app and it would still crash. I know enough about roms and flashing and how to do everything else with a tablet, so I'm not sure what the problem can be. Has anyone else have this happen to them? I also have both apps on s4 and they work fine. I just redid my whole tablet and the blackout ones just won't work. Does anyone have any ideas why they would crash now? Thanks
I was reading something that Google was changing some stuff around so the government can't spy on your stuff. Do you think they could have changed something on there servers so because I have modded ones maybe like the server knows so that's why they keep crashing?
Also I had a blacked out play store and now it just keeps updating automatically to new one.Before yesterday I had it patched with lucky patcher to not auto update, but for some reason the patch won't work anymore.It worked fine for months up until yesterday.
So I think it has something to do with my Google service framework.Can someone post there's so I can try to update mine.I installed a app yesterday and I think it might have messed mine up.thanks
Been searching a solution with no luck. When I try to update, or download new apps, I get an error for the google play store saying "APP NAME" could not be downloaded due to an error. (963). I have tried removing my google account and clearing cache in TWRP then readding my google account, but it still doesn't work. Any help would be appreciated.
I'm in the same boat with no real solution yet,... I'm working on it though. Tried clearing cache and reinstalling rom to no avail.
If you say you reflashed and it still didn't work try a full format. The problem could also lie in your account. Try your account in another phone (if available) or try creating a new account. Also it's strange that no mention of this error (963) can be found anywhere
I just started getting this error very annoying. Running stock, not rooted, htc one m8
Sent from my HTC6525LVW using Tapatalk
I'm having same issue I can't download or update from the play store. I'm on an htc one m8 rooted s off running latest bad boyz rom. I never had the problem before til after I updated the Rom.
I'm getting this error too.
Is there any fix for that ?
I've also been getting this silly error lately. Seems that the connection keeps dropping the whole time and it constantly re-downloads the app/update. Just to have it throw out the error after a while.
I've got the updates to download eventually, after uninstalling the Google Play updates form apps in settings. After that it removed the generic Google Play icon from desktop/app drawer and replaced it with vendor.android.etcetc. At which point I could download the update fine but as soon as it started to install the entire Google Play crashed. It did this 3 times though, afterwards it installed the update fine and for some reason even the "Google Play" icon is back at homescreen/app drawer.
Don't know if it's a feasible solution but it worked for me to do updates. Seems like only HTC One m8 specific problem for now? I ran the updates at the same time from 4 devices(Galaxy S6 Edge, Note 10.1 tablet and a local carrier made android phone(cheapy in other words)). It worked on all of them except the HTC One M8.
BerndM14 said:
I've also been getting this silly error lately. Seems that the connection keeps dropping the whole time and it constantly re-downloads the app/update. Just to have it throw out the error after a while.
I've got the updates to download eventually, after uninstalling the Google Play updates form apps in settings. After that it removed the generic Google Play icon from desktop/app drawer and replaced it with vendor.android.etcetc. At which point I could download the update fine but as soon as it started to install the entire Google Play crashed. It did this 3 times though, afterwards it installed the update fine and for some reason even the "Google Play" icon is back at homescreen/app drawer.
Don't know if it's a feasible solution but it worked for me to do updates. Seems like only HTC One m8 specific problem for now? I ran the updates at the same time from 4 devices(Galaxy S6 Edge, Note 10.1 tablet and a local carrier made android phone(cheapy in other words)). It worked on all of them except the HTC One M8.
Click to expand...
Click to collapse
You had the problem on 4 devices with the same Google account connected?? Have you tried switching to another Google account? Or have two added and changing the account?
I had this last night. I fixed it by uninstalling the updates to Play Store and clearing it's data/cache.
As an aside I had updated Play Store from APKMIRROR prior to this problem.
TwinAdk said:
You had the problem on 4 devices with the same Google account connected?? Have you tried switching to another Google account? Or have two added and changing the account?
Click to expand...
Click to collapse
No, I said it seems like it might only be a HTC One M8 specific problem. I ran the same update on 4 devices(For a game) and the only one that had the error was my HTC One M8, all of the other devices updated all their various updates without any problems at all.
4 Devices, 4 different Google accounts. Only the M8 had error when updating.
Though by the looks of the post by Chris it seems that uninstalling the Google Playstore updates worked for him as well. Don't know if it might be a problem that crept in with the latest updates to M8 devices for Play store, but even if that is the case then I don't know why there aren't more people complaining about the same issue.
Just started having this particular problem as well. Had a similar issue earlier on but with a different error code and if I restarted my phone, I could download apps again no problem. Now, the only way for me to fix the problem is by uninstalling the updates to the Play Store. Wonder what the issue is.
Just trouble shooting here but, what kind of apps has everyone been having this problem with? I've only tried to download games recently and continue to have this problem. Every now and then one works. Gonna try some other kind of apps now and report back.
I'm also having trouble with the same error code. :/ I uninstalled an app and tried to reinstall it and this error code came up. I'm pretty sure last night several apps updated just fine though, so it's very strange. I'm just trying to download a free game that I haven't really had any trouble with before. I'm also on a m8. Clearing the search history and turning off WiFi didn't work.
Sorry to sound like a noob, but a couple people mentioned uninstalling the latest Google play store update but I have no idea how to go about doing this. Any help with that would be appreciated.
Update: Got it working again. I uninstalled the latest play store updates, opened it back up, got a different error code (906). Cleared the cache, uninstalled, opened back up and then it worked. Don't really know why.
Hi,
I had the same problem, too with my HTC One M8 (on Android Revolution HD 41.0). Uninstalling the Play Store Updates eventually worked for me. Though, for some reason I had to uninstall them twice. The reason could have been that at the first time, I had stopped the Play Store App previous to uninstalling the updates (only at the second time, when I didn't stop the app beforehand, a seperate uninstalling screen popped up).
Cheers
Update: It seems that it only worked for a short time. I could only install one app(which definetly didn't work beforehand) after about 15 minutes I tried to install another app which didn't work; however, when I repeatedly uninstalled the Play Store updates I could install the second app as well. Maybe the Play Store silently installed some updates in the meantime!? :/
Does anyone know how to prevent the Play Store from installing updates of itself automatically until the whole issue is fixed?
I have the same problem from today ,witch I think come from that I updated Google Play Service.
My fix
The way I fixed it was by deleting the files already downloaded (they accumulate after failed download to big amounts of memory) in ''HTC One_M8\Internal storage\Android\obb'' (you might want to delete updates from your Play Store app as well just in case).
name of the folder you want to delete might be hard to find but easy way to find it is by searching for the name of the publisher of the app you are trying to delete which you can find in play store on the app's page
hope it helps, good luck
I've uninstallled Google play store updates and cleared the cache, it is now fixed
error 936
I thing I found the problem. Some app put information on SD card. I remove the app information on SD card (move dack to internal Memory). Then I download the update. The update OK,no problem.
Dan the wolf said:
I thing I found the problem. Some app put information on SD card. I remove the app information on SD card (move dack to internal Memory). Then I download the update. The update OK,no problem.
Click to expand...
Click to collapse
You are absolutely right!
I have experienced this weird issue after moving to SD a lot of apps. So to sort it out it is necessary to uninstall and then install the each app from the playstore or just move them back to the internal storage before updating.