Develop Bugs

Hangouts suddenly not working.

Hey guys, about two weeks ago I was wondering why my mom hadn't called (we use Hangouts) and I thought it was weird. It was only until she called my cell phone that I realized that Hangouts wasn't working at all (even though it was open in the background).
I always used to get the call sound and the notification tray flashed saying that I was getting a video call. Same thing for messages (not SMS), even if I hadn't opened Hangouts all day at all, I would still receive SMS and video call invites. I accidentally Greenified Google Voice (since you can't Greenify Hangouts) and I thought that might be the culprit, so I degreenified it, and restarted my phone. That didn't work. I also Disabled a whole bunch of useless apks (or so I thought) with NoBloat and I'm pretty sure it was around this time that Hangouts stopped working and incidentally also any alarm app that I tried to use (I have to use stock alarm now). I re-enabled all of the disabled apks, and restarted my phone once again. This also did not work.
I have also posted on the official Google Hangouts Help forum about this issue. I have gone back on any changes I made that might have caused this issue. Google Voice is not greenified anymore, and I don't have ANY apks disabled at all. I even turned ChatOn back on thinking that maybe that was why.
Here is a list of things that I have already done that I have found on other forums:
Clear cache/data of Hangouts and Google Voice
Make sure Show Notifications is checked (it is).
I have uninstalled Hangouts updates, and reinstalled them.
I have restarted my phone numerous times.
I've shut off my laptop, tablets, and desktop so it would HAVE to go through my phone. It didn't.
"Whitelisted" Google Voice and Hangouts on any application that could possibly be closing it.
I have a SG S3 SGH-T999 T-Mobile (Unlocked) with baseband version T999UVUENC2. I don't remember how exactly I rooted my phone but I just know it's rooted. I'm on 4.3 and I have been for ages. It kind of feels like, even if I physically open Hangouts it's hard for any application to recognize that's it's running in the background, and in fact, some applications don't recognize it at all even if I just opened Hangouts.
I swear that every single apk I disabled was inconsequential, I disabled them off all those lists floating around for the S3 that say what that specific apk does, and if it's save to remove it. I didn't touch the red "nono" apks at all. The guy from Google just told me that Google Voice has nothing to do with Hangouts, so the fact that I Greenified Google Voice has nothing to do with Hangouts and wouldn't cause problems. I've tried everything the guy has told me to try but nothing has worked so far. Every other app is fine, there are no problems, besides Hangouts and any alarm app I install.
I don't know what's wrong, does anyone have a similar problem?
Thanks.

Try clearing data for all Google apps, especially GMS ones and gmail. Then reboot and set everything back up. If that doesn't help, back up all important data, including your internal SD. Then factory reset.
Sent from my SAMSUNG-SGH-T999 using Tapatalk

Snapchat and playstore not working after (presumably) installing freedom

So two days ago I installed freedom on my phone. I patched minecraft for the skins and then just left it and the next day my friend came over and was using my phone as a hotspot but he couldn't use snapchat. It just wasn't loading anything even though everything else was fine and it worked fine when he connected to my wifi. I then noticed my snapchat wasn't loading anything either so i logged out and that was the last time i've been logged into snapchat for two days now. It just thinks about logging in for ages then tells me it cant reach the servers. The other problem is my playstore won't work. It says check connection and retry instantly and ive tried uninstalling all updates to play store, clearing cache and data etc. Another weird thing is my phone was taking ages to boot up. I removed freedom cus I suspect it has sabotaged my phone but I have no idea what to do about it. I use snapchat a lot and it's really getting to me as this issue makes no damn sense. Sorry for the rushed typing.

Factory reset?
Oh, and anything related to Lucky P****** is a taboo on XDA. The mods are dead serious about it, you might want to edit your post quick.
Sent from my LG-H812 using Tapatalk

Thanks for the reply and I've edited my post now. I have narrowed the issue down to being google play services as snapchat requires that to log in. I tried to remove google play services to reinstall it but it can't actually be removed fully not even with titanium backup so now it's just one big mess. My google account has been removed from my phone and I can't add it back because it just tells me "There was a problem communicating with google play servers". I really don't want to factory reset my phone as I have it rooted etc and it's just a major pain in the arse to get everything back to how I want it so I'm going to just try and sort it out by trying different things.
Edit: I solved it. Went into the hosts file in etc/hosts and commented out the ip for google play services then restarted my phone and that allowed me to log into google play account and everything works fine now. It said my hosts file was last edited at 9 oclock of august 30th so I don;t know what edited it but I feel like it as purposely sabotaged.

I don't know if this might help but i remember i had the same problem (coudn't use play store right after using freedom) on my s3. When you're done with freedom just remember to click on "stop" in the app or play store won't allow you to access it

Crashing system apps

Not sure what has happened (there haven't been any OTA updates), but my device crashes anytime I open things like Phone, Messenger, Contacts, and a few apps that integrate with those services and some that do not. I am on official with no root and changed nothing since my last time using it. Is anyone else having these random issues? Really not wanting to factory reset this thing.

My Fire Phone has the same issue. It start doing it a few weeks ago. It seemed like it was only apps that have some relationship to Contact data. WhatsApp, all contact apps, all phone apps, dialer apps, etc.
I ended up reseting the phone and starting from scratch. The issue seemed to be fixed. Today I use the phone in the morning, and it was fine. I pick it up to use some hours later, and the default launcher (Arrow Launcher) would crash every two seconds. I had to uninstall it from the OS Settings, and then pick another launcher. The other launchers are fine, but it was back to the same old story... opening any app that has a relationship to contacts data crashes.
Did you ever find a solution or a cause?

I never found a solution. My phone is sitting on my desk waiting to be used again. I thought that I would for sure be able to reinstall a non-damaged APK for the contacts application on the fire phone, but I haven't found a way. There has to be a way of fixing this issue without doing a clean install.

How to fix Crashing System Apps on your Amazon Fire Phone
I figured out how to fix this issue with the help of the amazon customer support team. I created a short video on youtube which should be able to help. Video can be found by googling "How to fix Crashing System Apps on your Amazon Fire Phone" or by copying and pasting the following link without quotes "bit.ly/2vSKcYn"

AndroidWelcome said:
My Fire Phone has the same issue. It start doing it a few weeks ago. It seemed like it was only apps that have some relationship to Contact data. WhatsApp, all contact apps, all phone apps, dialer apps, etc.
I ended up reseting the phone and starting from scratch. The issue seemed to be fixed. Today I use the phone in the morning, and it was fine. I pick it up to use some hours later, and the default launcher (Arrow Launcher) would crash every two seconds. I had to uninstall it from the OS Settings, and then pick another launcher. The other launchers are fine, but it was back to the same old story... opening any app that has a relationship to contacts data crashes.
Did you ever find a solution or a cause?
Click to expand...
Click to collapse
I figured out how to fix this issue with the help of the amazon customer support team. I created a short video on youtube which should be able to help. Video can be found by googling "How to fix Crashing System Apps on your Amazon Fire Phone" or by copying and pasting the following link without quotes "bit.ly/2vSKcYn"

In the settings menu in manage applications switch to all applications and look for content management services application. Open ot and clear the cache and the data. I think the problem will be solved.

Found a solution ??
Ztcc said:
Not sure what has happened (there haven't been any OTA updates), but my device crashes anytime I open things like Phone, Messenger, Contacts, and a few apps that integrate with those services and some that do not. I am on official with no root and changed nothing since my last time using it. Is anyone else having these random issues? Really not wanting to factory reset this thing.
Click to expand...
Click to collapse
Dear... I had same issue....
But finally I have found a crazy solution.... that is "uninstall all Fire Phone Updates" and at the end clear and clear data and force stop " content management services"
Hold power button for at least 40 sec.... after rebooting you phone gonna be fixed...
Sorry for bad English....?
100% smoothly working... let's kick the problems???

Doesn't work. I'm having the exact same issue. Tried all solutions here but they did not work. On the last solution though, how do you uninstall all fire phone updates?? Thanks!

Anyhuman86 said:
Doesn't work. I'm having the exact same issue. Tried all solutions here but they did not work. On the last solution though, how do you uninstall all fire phone updates?? Thanks!
Click to expand...
Click to collapse
Dude.. Simply go the settings . Click on application then manage applications, select filter "downloaded".. then you will see system downloaded applications... click on every single system app nd uninstall updates... After all, being system uninstalled updates, again chose filter to "All" then search for "content management services" click on it... do clear cache, clear data, and force stop... now hold power+vol down button for at least 40 seconds... problem fixed

That fix didn't work for me. Anyone else have any ideas?

Maybe it is DIGITS? or iCloud sync?
I had the same problem, and the instructions above did not fix the situation for me, either, at least after just a couple of tries. However, I have 2 Fire Phones, and the other one was fine when I booted it from a month-long (or more) slumber. Then I did a few things to update it a bit and then it was also not fine, so something recent is causing the problem. But I do not know which of the "few things" messed up the 2nd phone. Maybe just being connected to the internet for a few minutes after a new boot from having been off for a while. I did not try to fix Phone 2 because clearing the data for Content Management Service will mess up all my app organization, removing them from folders, which is a huge pain to reorganize (well over 100 apps).
UPDATE: I shortened my long post. I had suspected either T-Mobile DIGITS or iCloud CardDav sync issue, or some other process that writes to the content management cache/data with each boot (since those processes launch with each boot), which I thought was why the fix did not immediately work on my phone. But now I think I figured it out. I made a new post since I can't edit the title of this one. But neither DIGITS nor iCloud was causing the issue. Sorry for so many "trouble-shooting" posts. I was thinking maybe others with crashes are using the same apps I suspected.

Android bug is the issue; need to delete a few apps
I think I figured out one issue which can cause this problem, which is not really a Fire Phone problem but an Android problem, at least with older version of Android and its Fire OS derivative. If you google the issue without restricting to Fire Phone, you'll see this is a common problem.
The issue is having too many apps installed -- even if you have plenty of space for them. I'm going from memory (too lazy to search again) but it seems android has a numbering system for the services within apps, but the numbering system has finite available numbers, so if you have too many apps (say, over 100 like I did), especially ones that use numerous services (and therefore numerous spots within the numbering system), then the OS can't handle that. So the solution is to delete some of your apps. Some apps will have a bigger impact than others.
So, this was the reason why one of the earlier posters said it fixed the issue when deleting "updates" to system apps. These updates are usually new installs that are used instead of the app that came with the phone which is "inactivated," so they take up spots within the numbering system just like any new install. But it actually does not matter which particular app you delete, so just delete ones you don't use.
Also, this was the reason why my Fire Phone 2, like my Fire Phone 1, went bad shortly after I booted it and did some stuff to it. That stuff was to "sync" my setup with Fire Phone 1, since I keep the two almost the same. I install almost the same apps and organize them the same way, so if a phone breaks or I don't have time to charge the battery, I can just swap in my SIM to a working phone and it is up-to-date and ready to go. Perfect backup system. But this means they were both similarly maxed out with apps, and when I added a few more to Phone 2, it developed the same issue. I believe I updated Outlook from Amazon App Store, and OneDrive from Google Play Store (I think I had installed OneDrive from Amazon store but it is no longer available there). And I added a couple of other apps in addition, like Microsoft Translator; nothing with contact links. So, not major changes.
Problem is, even if you uninstall a bunch of software, you'll still need to clear the data from Content Management Services, following the instructions in the YouTube vid posted earlier. Which is a pain if you have a lot of apps, because you have to organize them fresh.
UPDATE: My issue was not yet really fixed. While trouble shooting, I disabled Contacts Storage, and that actually prevents crashes even before deleting the excess apps. (It then seems to disappear from the list of apps but actually it is there: Need to scroll to the very bottom of the long applications list.) Re-enabling Contacts Storage brings back the crashes. But then I cleared its cash/data and force quit, and cleared just the cache (not data) in Content Management Services, and did the long press on the power button. Now it seems to be fixed.
So, it seems Contacts Storage was an important culprit.
I still love the Fire Phone but I'm stunned at how buggy Android is (or was, back in 4.4).

Maybe a Telegram or Vonage update initiated the problem
I was able to fix my 2nd Fire Phone without clearing data from Content Management Services (I did clear cache and force quit, then long press power). And before that I also cleared Contacts Storage and force quit. This was super nice because I did not have to organize all my apps from scratch.
However, my first try of the above did not fix. I then deleted Telegram and Vonage, and then repeated the above procedures, and now my 2nd phone is fixed too.
I had also deleted Telegram and Vonage from Fire 1 when I was culling apps, so now I'm wondering if one of those was the issue that messed things up. I've had them on my phones for a long time but did recent updates on Google Play Store. I do not use these apps but have them just in case an acquaintance prefers them for messaging, but maybe an initial launch and setup has some associated process launch on each boot.
So now I'm not sure what caused my problem; an app update or too many apps or a combination of the two??
I'm thinking it is not a good idea to install calling apps on the Fire. It had its own version of Skype and so maybe calling apps need to be somehow adjusted for Fire OS. (And Skype on Fire Phone is no longer officially supported, even though Android 4.4 is.)
UPDATE: Reinstalling Telegram does not reproduce the issue. And in addition to Telegram and Vonage, I had removed some other apps. I did not retest with Vonage but Telegram is definitely NOT the issue. At least the version that's in Play Store as of this Edit, which is July 8 2018.

It is Microsoft OneDrive that's causing the issue
I figured out the issue, at least in my case. The newest version of Microsoft OneDrive from Google Play Store is causing the problem. It is version 4.15, from Sept 2017, but I take a while to update apps from Play Store sometimes, and so it wasn't causing an issue until I recently updated it. I can reproduce the issue. The app has other weird problems like its icon disappearing. Also, the version from Amazon App Store no longer shows up (but it tries to "update" my Google Play version since the version numbers don't match). That version now fails to install, so it is probably missing from Amazon servers. Anyway, if I download latest from Google Play, it does not cause the issue until I launch and sign in. Then Contacts and Phone will crash. Then when I first clear all its data and then uninstall, the Phone and Contacts no longer crash. OneDrive permissions includes contacts, so it does something to contacts data that causes Contacts and stuff using it to crash. I hope Microsoft will fix this and put OneDrive back in Amazon Store, because OneNote needs it. I had both OneNote and OneDrive from Play Store because the Amazon App Store versions were both older. But both are now missing when I search the Amazon App Store with my phone. So these Microsoft apps are no good on Fire Phone (and maybe other Fire OS?) for the time being.

It' enough to disable Contact Storage app to stop Dialer from crashing. So now we have dialer with no contacts and history I Hope someone will resolve this issue.

Luca7007 said:
It' enough to disable Contact Storage app to stop Dialer from crashing. So now we have dialer with no contacts and history I Hope someone will resolve this issue.
Click to expand...
Click to collapse
I think the issue is in part too many apps for this version of Android, especially bigger ones with numerous processes. AND communication apps from Google Play Store that launch automatically upon reboot and write to contacts.
I finally have both phones working nicely. I just backed up and then deleted a bunch of apps that I was not using. But that alone may not have been my biggest issue. It seems that at least the newest versions of communication apps from Google Play Store cause this problem, even after I had culled my apps. For example Signal seems to have caused the problem, but for some reason only if I was using the CardDav-sync app (to sync my iCloud contacts). Once I uninstalled Signal, all is working fine. I have my contacts synced from iCloud now, and nothing is crashing. So it is not simply a high app count issue, though maybe it is a combination of problems.
Anyway, you do not have to disable Contacts Storage to use your phone. I did not even need to long-press (soft reset) or clear cache for Content Management Services. I just uninstalled Signal, then cleared cache and data for Contacts Storage and then did a regular restart, and the Phone app and Contacts are no longer crashing.

Google Feed/At A Glance widget not working

I noticed today that my Google Feed isn't updating. If I swipe left on my home screen I see my feed with cards but they are the same ones that been there for a long time. If I pull down to update I get a "Can't reach your feed at the moment" message and no cards show. If I lock the phone and unlock it I get the old out of date cards back but still nothing new.
I have also noticed that the weather isn't showing in the "At A Glance" widget on the home screen.
Anyone else seeing this? Any ideas on how to fix? I have restarted and cleared the cache of the Google app and neither have worked. The only other thing I can think of is going to Apps > Google > Storage > Manage Space > Clear All Data but clears search data, search history and feed settings which are used to populate the feed with relevant data. It would have to be set up again(sports teams, stocks, etc) and have rebuild search data which takes time. If that will fix the issue I'll do it but I'd hate to have it not fix the issue and have to start over for no reason.

Same issue here all day on my P2XL and on my wife's Pixel XL.
I found that If I disable the weather updates, my feed starts working again. So it looks like it has to do with the news and weather app. I tried to uninstall/reinstall it, didn't help.

I'm having the same issue. Interestingly though, if you uninstall the updates for the Google app, it works just fine.

Same issue with me too. Tried everything yet ain't working. Running 8.1 in pixel 2 xl

Seems like it's something related to weather updates from within google app, turns out if you disable it from "customize feed" your cards will be back to normal at the loss of weather info on the app and launcher. Glad I'm not alone tho

xtc_24 said:
Seems like it's something related to weather updates from within google app, turns out if you disable it from "customize feed" your cards will be back to normal at the loss of weather info on the app and launcher. Glad I'm not alone tho
Click to expand...
Click to collapse
Yeah glad that I'm not alone too. Let's see what happens.

I was also having this issue but it started working fine 5-10 min ago.
Sent from my Pixel 2 XL using XDA Labs

I ran into this exact issue with my regular pixel 2 about 1 hour ago. When i connected to my wifi i got a system notification saying my streaming service stopped for google (was confused what that meant) but after that my feed did not work. Weather was not showing up in the "at a glance" app as well. I tried to uninstall google app updates, deleted all data google app data, removed my google account and then re added it, and did multiple reboots while on mobile data and wifi. All efforts was not successful. I also was getting the error message "we cannot reach your feed right now" on the google app while the updates were uninstalled.

Having the same issue. Can't reach the feed since yesterday!

Same here, on Pixel 2XL for me and Pixel 2 for two of my friends. Weather doesn't show up in At A Glance widget, disabling it in the feed does nothing to the feed, and the phone doesn't react to "Hey Google", but only "Ok Google" despite retraining the voice model. There's a Reddit thread going on this https://www.reddit.com/r/GooglePixe...able_right_now_cant_reach_your_feed/?sort=new and I also spoke to Google Support at length, they've escalated this to their engineering team, since they have lots of reports of this today. They are asking everyone to send feedback from the Google Now app/feed with the screenshot -- that way they can determine the scope of who's affected

Uninstalled the updates and restarted... Now it works fine.

AZJeep4X4 said:
I'm having the same issue. Interestingly though, if you uninstall the updates for the Google app, it works just fine.
Click to expand...
Click to collapse
Yes, I noticed the same thing. Uninstalled the latest version and went back to the factory version and it works. Although, I did notice all the cards were very old items ( 7+ hours old) but I'm not sure if that's just because there really is nothing recent.

Of everyone who is having this issue how many are in the western United States (New Mexico, Nevada, Arizona)?

Hi all,
I have started experiencing the similar issue from today. Def has something to do with Google App update as in "What's New" section it does refer to changes to feed notification etc.
Things I have tried since I first started noticing the issue:
1. Phone restart.
2. Shut down phone, wait and restart
3. Clear data of Google App along side disabled/enabled app. (Ended up losing Google assistant setup and had to redo it)
4. Uninstalled Google App updates and restarted.
Only thing that has worked is that I have selected weather from feed settings and feed is back.
I have also sent feedback to Google with screenshots.
Cheers.

BeardedFaisal said:
Hi all,
I have started experiencing the similar issue from today. Def has something to do with Google App update as in "What's New" section it does refer to changes to feed notification etc.
Things I have tried since I first started noticing the issue:
1. Phone restart.
2. Shut down phone, wait and restart
3. Clear data of Google App along side disabled/enabled app. (Ended up losing Google assistant setup and had to redo it)
4. Uninstalled Google App updates and restarted.
Only thing that has worked is that I have U selected weather from feed settings and feed is back.
I have also sent feedback to Google with screenshots.
Cheers.
Click to expand...
Click to collapse
Let's see how'll Google solve this.

Same here. Moto x play

Oops...they did it again...Google has mastered the art of breaking what's working very well! They keep updating apps that only break many other dependent apps...I'm on the Pixel XL and it's feed seem to work when I remove the weather feed from it...looks like google messed up the weather service...

Back in business...

Is it fixed yet or still onn with the bug

9:45 PST and it's still not fixed. I believe there is a wide spread problem with Google and also PlayStation Network.
PSN has been wonky since Friday and Google in my area has been wonky since Saturday.

Play Store Updates won't process & more

My phone has been wonky this week. Apps won't update, and "calendaring" services and apps not kicking off.
Blue light filter scheduled in the OS doesn't run at night now, or disable in the morning when it should.
Apps with reminders come in way late or not at all. Appointments for work alert multiple times for same event, even though dismissed. Date and time is correct on the phone.
If I reboot, the missed reminders flood in immediately.
Txt messages just sit waiting to be sent, reboot, send out. No differenence if on wifi or Cellular.
Force close the app and reopen or reboot phone, sometimes drafted messages still present and send, other times the draft is just gone.
I have tried optimized and High Performance battery modes, no difference.
Apps won't update either (22 waiting), sometimes download to 99% and just spin until I reboot, or fully download, then just sit there.
If I let the phone sit idle, notification will come up that 5 apps have updated, go to the Play Store and those same apps still show as needing to updated or being processed. Reboot, then they show updated.
I have cleared cache and storage data for the Play Store and Google Play Services, no change.
System usually has around 4.5GB Ram available. Earlier in the week I could run the device optimizer, and that would clear things up for a little bit.
Did get the security update from AT&T on Nov 1st, things were running fine before that.
Galaxy Note 10+
SM-N975U
Remaining phone details on attached screen shot.
Is this an OS issue?
Could a bad SIM cause this?
Do I have a bad phone?
I really don't want to have to factory reset the phone, just got it 3 weeks ago, any suggestions?

Factory reset is definitely the way to go. If you use a password manager, it's really not a big deal. Just make sure you backup anything not in the cloud. Short of that, start deleting apps, newest to oldest installed it updated, in hopes you find the culprit.
One thought though... if you installed the Samsung Labs stuff, try removing that first. Those seem a bit not ready for prime time.

rcobourn said:
Factory reset is definitely the way to go. If you use a password manager, it's really not a big deal. Just make sure you backup anything not in the cloud. Short of that, start deleting apps, newest to oldest installed it updated, in hopes you find the culprit.
One thought though... if you installed the Samsung Labs stuff, try removing that first. Those seem a bit not ready for prime time.
Click to expand...
Click to collapse
I have deleted all apps from this past week and don't have anything from Samsung past stock apps.
I do have everything backed up in the cloud including my 2FA/MFA authentication is backed up except 1 can't be, so that will be a manual reset.
Appreciate the reply, figured the reset is where I'm headed, just thought I would throw it out there.

Well this is beyond frustrating.
Reset to factory, phone was fine until I restored settings, then I was right back to what was happening before.
Reset phone again, only restored content, no apps or settings.
I checked Google Play and Samsung Store for updates, ran what was available.
Things were going well, I would install a few apps, configure with Logins, continue forward.
I got a message there was an update, Samsung Experience Service and it Updated automatically, then everything started again, first that no further apps will install.
I Uninstalled Samsung Experience, but it only Uninstalled the update. I tried to install another app after this, not successful, even after a reboot.
I tried to reinstall the Samsung Experience from Play Store, would not complete.
Ran the app update from the Galaxy store successfully. Rebooted phone, still no other apps will install from Google Play.
I can install from Galaxy Store without issue, but not all of my apps are available there.
Even if I reset again, that update will come into play
So frustrated right now how much time I have wasted for this phone to be rendered undependable so quickly.

I think I might try creating a new Samsung account and see if that helps.

I read many issues with restoring. Try to factory reset it without restoring anything, and setup the phone, apps, and downloading everything manually to notice if it's helps.

I ended up taking the phone into an authorized Samsung repair shop. They flashed the phone with new OS with cumulative updates. Phone has been fine since.

djwinn said:
I ended up taking the phone into an authorized Samsung repair shop. They flashed the phone with new OS with cumulative updates. Phone has been fine since.
Click to expand...
Click to collapse
Firstly,
i only saw/ read your above post (thread) now.
I'm glad you managed to sort your annoying issue out.!
What you experience, by factory resetting etc and issue still
persisted , i also experience 2 x with my older devices.
(Think it was note 5 and/or my Note 8).
Can't exactly remember issues i had, think one issue, was my Bluetooth quick setting icon kept on disappearing in the Quick toggles, and something else.
( Not similar issues , like you experienced )
Also only resolved it , by flashing relevant official stock Rom again (clean install etc.) as factory resetting failed to fix it.
Point /lesson here, is that a factory reset, does not always
help...?
Good luck.