Hey guys, about two weeks ago I was wondering why my mom hadn't called (we use Hangouts) and I thought it was weird. It was only until she called my cell phone that I realized that Hangouts wasn't working at all (even though it was open in the background).
I always used to get the call sound and the notification tray flashed saying that I was getting a video call. Same thing for messages (not SMS), even if I hadn't opened Hangouts all day at all, I would still receive SMS and video call invites. I accidentally Greenified Google Voice (since you can't Greenify Hangouts) and I thought that might be the culprit, so I degreenified it, and restarted my phone. That didn't work. I also Disabled a whole bunch of useless apks (or so I thought) with NoBloat and I'm pretty sure it was around this time that Hangouts stopped working and incidentally also any alarm app that I tried to use (I have to use stock alarm now). I re-enabled all of the disabled apks, and restarted my phone once again. This also did not work.
I have also posted on the official Google Hangouts Help forum about this issue. I have gone back on any changes I made that might have caused this issue. Google Voice is not greenified anymore, and I don't have ANY apks disabled at all. I even turned ChatOn back on thinking that maybe that was why.
Here is a list of things that I have already done that I have found on other forums:
Clear cache/data of Hangouts and Google Voice
Make sure Show Notifications is checked (it is).
I have uninstalled Hangouts updates, and reinstalled them.
I have restarted my phone numerous times.
I've shut off my laptop, tablets, and desktop so it would HAVE to go through my phone. It didn't.
"Whitelisted" Google Voice and Hangouts on any application that could possibly be closing it.
I have a SG S3 SGH-T999 T-Mobile (Unlocked) with baseband version T999UVUENC2. I don't remember how exactly I rooted my phone but I just know it's rooted. I'm on 4.3 and I have been for ages. It kind of feels like, even if I physically open Hangouts it's hard for any application to recognize that's it's running in the background, and in fact, some applications don't recognize it at all even if I just opened Hangouts.
I swear that every single apk I disabled was inconsequential, I disabled them off all those lists floating around for the S3 that say what that specific apk does, and if it's save to remove it. I didn't touch the red "nono" apks at all. The guy from Google just told me that Google Voice has nothing to do with Hangouts, so the fact that I Greenified Google Voice has nothing to do with Hangouts and wouldn't cause problems. I've tried everything the guy has told me to try but nothing has worked so far. Every other app is fine, there are no problems, besides Hangouts and any alarm app I install.
I don't know what's wrong, does anyone have a similar problem?
Thanks.
Try clearing data for all Google apps, especially GMS ones and gmail. Then reboot and set everything back up. If that doesn't help, back up all important data, including your internal SD. Then factory reset.
Sent from my SAMSUNG-SGH-T999 using Tapatalk
Related
My Nexus 7 2013 or FHD or whatever has been working great since day one. I was just now listing to some music, and put it on pause to speak with a co-worker. I just came back to my desk with the Nexus boot up logo showing. It took a very long time (3-5 minutes) for it to finish booting up.
After unlocking the tablet I'm greeted with "Google Play Services stopped working." Instead of loading NovaLauncher right away it it asks me if I want to launch the default launcher or NovaLauncher. Selecting Nova greets me with the default NovaLauncher layout--all of my icons and folders have been lost to the default. And I no longer have a PIN set or anything.
Poking around further it seems several other things have lost data. Swiftkey wants me to re-download the English layout and complete setup. All of the stock system apps want updates. And I keep getting pop ups saying Google Play Services has crashed.
What's really odd is when I want to bring this up on another forum someone else posted a very similar experience:
The Nexus 7 is great but my experience was short lived.
I don't know if it was a bad tablet or bad encryption but something seriously broke. I wanted to add my company email to my tablet and part of that process involves enabling encryption on my device. Everything was fine and running well, until I plugged it in for the night. At some point my Nexus rebooted and it was at the pre OS screen asking for encryption credentials. I thought that was weird but entered my info. It chugs along fine until it loads my lock screen where I immediately notice it no longer was asking for a PIN and my background changed back to the default. I go to my home screen and noticed my widgets weren't loading and I started getting error messages saying Currents and Play Store stopped responding. I try and access those apps but they go straight to a crash message.
I go ahead and factory reset it and when I tried to reapply the encryption it would go through the motions but it would never encrypt. I thought it was a bad reset and reset it again. Now it just hangs where it says Google and never boots up.
I ended up calling Google Support and I'm getting my Nexus replaced. Has anyone else experienced anything like this before?
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I don't have encryption but I do have an exchange account added. There wasn't any remote wipe or anything. I haven't tried a factory reset yet but we'll see if I have the same issues the other person was having.
It's a little concerning to see someone else have almost the exact same thing happen. Makes me worried there's some defective memory out there. Has anyone else heard of this happening?
I've had some really strange experiences the last couple of days with my N7 as well. Bear with me as i try to explain.
I picked up my N7 after work yesterday and noticed the Fandango app had an update waiting. I tapped 'Update', and then went to check something in the Play app settings, and noticed the version was 4.2.9. When the Fandango app finished updating, i opened it up to check out some showtimes. After that i went back to the Play app, into the settings again, and noticed that the app version had been bumped up to 4.3.1. When i tapped the home button, the N7 locked up, and i couldn't do anything at all. I powered it down and attempted to reboot, but no luck. I could get as far as the boot animation, but no further, no matter how long i let it run, or how many times i attempted to reboot. The only thing that worked was to completely wipe everything via fastboot, reinstall 4.3, and start from scratch. I thought my problems were solved, as everything seemed to work fine once i got everything re-installed and configured again.
Until i came home from work today, that is.
Upon arriving home, i unlocked my N7 and was greeted by several dialog boxes indicating that both the stock calendar app and Currents had crashed. Neither app could be opened, as they'd immediately crash, and the stock launcher would also crash, even though i use Nova Launcher. I thought maybe uninstalling/reinstalling updates for Calendar, would help, but the Play Store would crash immediately and could not be launched. I went into settings>apps and tried uninstalling updates and clearing data for all three apps, but only the Play Store app seemed to benefit from this. Nothing seems to help Calendar or Currents. They won't sync or open, and i've also just noticed that the Gallery immediately force closes when i try to launch that, too. My Google Voice app, which i used last night with no problems whatsoever, had lost all its data and had to be reconfigured from scratch. I'm still going through the rest of my apps one at a time to see if there are problems with any of them, but so far all other Google apps are working properly.
I'm perplexed as to what the problem is. Software issue? Hardware issue? In any case, i'm calling Google Support to ask for a replacement, just to be safe. I'm hoping that the N7 i have now is just a lemon, and not indicative of more widespread problems.
I bought two, one works flawlessly (knock on wood) and the other one **** the bed after three days of use. I am returning it for a new one.
Sent from my Nexus 7 using xda app-developers app
I'm all setup to return this one, and not a moment too soon as it's acting even wonkier now. DashClock force closes, and i'm finding some apps have had their data erased, while others are working normally. Hopefully the replacement works as it's supposed to, because i'll be really annoyed if i have to go through three or four tablets before i get one that works.
I just had almost the exact same issue, opened SoundHound premium and the nexus 7(2103) crashed.
After like 5mins it boots up, with my google account deleted (with it all my paid apps), all the google apps updates and google services crashing.
and above all extremely slow.
I'm now re-registering my account, to see if ir returns to normal.
Sent from my Nexus 4 using xda premium
roy8000 said:
I just had almost the exact same issue, opened SoundHound premium and the nexus 7(2103) crashed.
After like 5mins it boots up, with my google account deleted (with it all my paid apps), all the google apps updates and google services crashing.
and above all extremely slow.
I'm now re-registering my account, to see if ir returns to normal.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Did you have an exchange account set up on the Nexus?
After this happened to me I wiped everything (I wanted to unlock the bootloader anyways) and things are going fine. If it happens again I'm going to exchange it.
Reset app preferences! Any fixes for these issues?? Have cleared cache partition,. got 2 new sim cards to no avail. Randomly mine n my husbands phones go straight to vm without ringing or showing missed calls!! Same for my son in another state. Cust svc is no help. Have cleared app preferences multi times. Anyone else with these issues?! Any help appreciated.
I had that on mine when I was running 4.3, but only with wifi calling. first random incoming calls, then all incoming calls would go straight into voice mail and then I couldn't even call out on wifi. Temporary solution was to change preferences to cellular calling from wifi calling. Then I updated to 4.4.2 (nf4) and its fixed now and it works fine with wifi calling and all. I suspected t-mo made some changes in their server software and either accidently or on purpose never tested properly with older firmware, introducing some bug, but feel free to call it wrong guess. The reason I suspected problem was on their side, was that I have not updated or changed my phone at all, since before problem started and installed probably only 1 new program, which later I deleted it as first suspect, but deleting it didn't fix the problem at all.
Did you ever install google voice? I was having similar problems because I had installed google voice, then removed it, thinking everything would be fine. It turns out you need to change something on your Google account also. There was a previous thread about google voice.
No google voice in my case. The program I installed I think it's called Wechat for text, voice and video calls over internet. I deleted it after my family came back from overseas vacation since no longer needed, but that didn't fix wifi calling until firmware update. Could have been some settings got messed up and weren't restored until update.
smaisonville said:
Did you ever install google voice? I was having similar problems because I had installed google voice, then removed it, thinking everything would be fine. It turns out you need to change something on your Google account also. There was a previous thread about google voice.
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Click to collapse
thanks
I reflashed firmware from SamMobile. Appears to be working better. Difficult to tell 100% yet. Appears the app prefernce requests are no longer an issue.
I have been reading about Google play and different issues with Google services. I will be receiving the phone tomorrow. Google voice (for the voice-mail and transcribed messages) and Gmail are the only 2 apps from google I care about. Anyone have Google Voice working ?
If so how did you enable it.
Thanks!!
It works ok with play services uninstalled. It never was totally reliable though. About 60% of the time it works, the rest of my calls just go out through the cell provider directly. Also you have to keep it open either manually or with an app as it closes down after a while. On my last android phone it worked at least 90% and it didn't have to be watched constantly.
If you rely on anything google, I would just forget this phone though. It is nearly 2 weeks since the play services update and no word or update from google. Without constant fiddling, my gmail, hangouts, and play store are always broken.
Depends
Depends on your setup. If you are using Gvoice with hangouts, be prepared to be frustrated! If you are using Gvoice stand alone, it will work after a few tries.
Hangouts:
Had it working fine with play services 7.0.9 and Fire OS 3.6.8. I did the manual update to 4.6.1 and it all went to hell.. I gained a bunch of functionality but because I use Gvoice integrated in Hangouts I am constantly having issues. Issues ranging from play services updating all the time and causing notifications, sync and reply to all not work, making it useless.
If you are using Gvoice stand alone, it took me a few tires to get outgoing calls to route through Gvoice.. Download and install the Gvoice app, set it for the call settings you want. I had to do this a couple times before those settings stuck.
Until the play services are fixed this is going to be frustrating. I don't see an end in sight right now seeing as it has been this long and I see no official talk about it.
soverc said:
I have been reading about Google play and different issues with Google services. I will be receiving the phone tomorrow. Google voice (for the voice-mail and transcribed messages) and Gmail are the only 2 apps from google I care about. Anyone have Google Voice working ?
If so how did you enable it.
Thanks!!
Click to expand...
Click to collapse
Well the problem here will be that play services is causing us a lot of problems since the update. Other than that I can't imagine it being a problem. I don't install the Google voice app anymore since I forward the calls and Hangouts does work to make calls from voice number. I can vouch for that.
I got the phone, was able to get google voice installed (had to remove the store afterwards) But it will only show new messages when I open the app, there are no notification.
Is it possible to get notifications ?
Working !!!
Had to re-associate phone with Google voice and then notifications would pop up
soverc said:
I got the phone, was able to get google voice installed (had to remove the store afterwards) But it will only show new messages when I open the app, there are no notification.
Is it possible to get notifications ?
Click to expand...
Click to collapse
Whenever I try to download apps from Google Play, it freezes in certain percentage. Then I clear cache in Google play app and Google services framework, it works good. Is there any solution to download without any interruptions?
I am getting the same problems, along with texts sticking at "sending" and after clearing data and messing with these two apps I can get them to work right. Have you disabled any apps or made any mods? I am rooted and have only disabled VZ apps like Message+, Cloud, Support & Protection. And modified the xml file to give write access to the external sdcard.
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shag_on_e said:
I am getting the same problems, along with texts sticking at "sending" and after clearing data and messing with these two apps I can get them to work right. Have you disabled any apps or made any mods? I am rooted and have only disabled VZ apps like Message+, Cloud, Support & Protection. And modified the xml file to give write access to the external sdcard.
Sent from my VS986 using Tapatalk
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Click to collapse
There is probably something interfering. I had this com.tmobile.pr.adapt just screwing with everything to where i couldn't even download titanium to freeze it. If you have su installed try to disable su in app and see if your getting those errors. If not just re enable su.
I didn't rooted my mobile and not disabled any apps. How to solve it.
shag_on_e said:
I am getting the same problems, along with texts sticking at "sending" and after clearing data and messing with these two apps I can get them to work right. Have you disabled any apps or made any mods? I am rooted and have only disabled VZ apps like Message+, Cloud, Support & Protection. And modified the xml file to give write access to the external sdcard.
Sent from my VS986 using Tapatalk
Click to expand...
Click to collapse
tpanneer said:
Whenever I try to download apps from Google Play, it freezes in certain percentage. Then I clear cache in Google play app and Google services framework, it works good. Is there any solution to download without any interruptions?
Click to expand...
Click to collapse
I am having these same issues. I have a Verizon G4, running stock Android 5.1. No mods, just disabled a few apps (Caller Name ID, Music, Music, NFL Mobile, Slacker Radio, and ThinkFree Viewer)
Whenever I try to update an app, it stops at a certain point, and the downloading arrow notification icon disappears, too. If i open up the "recent apps" window and swipe away Google Play store, the download arrow notification icon reappears and the app usually finishes downloading. Can't find any other fix for this
Also, I have been getting the issue with my text messages just STOPPING. a few times a day, it I just stop getting any and I can't send any. If I reboot, they usually start up again about 10 minutes later, but then will stop at some point as well. It's really frustrating. And, this seems to almost always happen at my home only. I took 2 trips out of town recently and texts worked fine both times. Within 5 minutes of stepping into my house, texts stop again. Verizon is looking into this, but I don't have much faith in them
i have the same problem, but it looks like when uninstalling xposed play store works normally again.
this is strange because the same setup was working for several days without any troubles.
also my alarm app "Alarm Clock Xtreme" stopped ringing and i had to use another alarm app.
maybe the new greenify beta update is the reason? the problems began somewhere around this update.
So two days ago I installed freedom on my phone. I patched minecraft for the skins and then just left it and the next day my friend came over and was using my phone as a hotspot but he couldn't use snapchat. It just wasn't loading anything even though everything else was fine and it worked fine when he connected to my wifi. I then noticed my snapchat wasn't loading anything either so i logged out and that was the last time i've been logged into snapchat for two days now. It just thinks about logging in for ages then tells me it cant reach the servers. The other problem is my playstore won't work. It says check connection and retry instantly and ive tried uninstalling all updates to play store, clearing cache and data etc. Another weird thing is my phone was taking ages to boot up. I removed freedom cus I suspect it has sabotaged my phone but I have no idea what to do about it. I use snapchat a lot and it's really getting to me as this issue makes no damn sense. Sorry for the rushed typing.
Factory reset?
Oh, and anything related to Lucky P****** is a taboo on XDA. The mods are dead serious about it, you might want to edit your post quick.
Sent from my LG-H812 using Tapatalk
Thanks for the reply and I've edited my post now. I have narrowed the issue down to being google play services as snapchat requires that to log in. I tried to remove google play services to reinstall it but it can't actually be removed fully not even with titanium backup so now it's just one big mess. My google account has been removed from my phone and I can't add it back because it just tells me "There was a problem communicating with google play servers". I really don't want to factory reset my phone as I have it rooted etc and it's just a major pain in the arse to get everything back to how I want it so I'm going to just try and sort it out by trying different things.
Edit: I solved it. Went into the hosts file in etc/hosts and commented out the ip for google play services then restarted my phone and that allowed me to log into google play account and everything works fine now. It said my hosts file was last edited at 9 oclock of august 30th so I don;t know what edited it but I feel like it as purposely sabotaged.
I don't know if this might help but i remember i had the same problem (coudn't use play store right after using freedom) on my s3. When you're done with freedom just remember to click on "stop" in the app or play store won't allow you to access it