Been searching a solution with no luck. When I try to update, or download new apps, I get an error for the google play store saying "APP NAME" could not be downloaded due to an error. (963). I have tried removing my google account and clearing cache in TWRP then readding my google account, but it still doesn't work. Any help would be appreciated.
I'm in the same boat with no real solution yet,... I'm working on it though. Tried clearing cache and reinstalling rom to no avail.
If you say you reflashed and it still didn't work try a full format. The problem could also lie in your account. Try your account in another phone (if available) or try creating a new account. Also it's strange that no mention of this error (963) can be found anywhere
I just started getting this error very annoying. Running stock, not rooted, htc one m8
Sent from my HTC6525LVW using Tapatalk
I'm having same issue I can't download or update from the play store. I'm on an htc one m8 rooted s off running latest bad boyz rom. I never had the problem before til after I updated the Rom.
I'm getting this error too.
Is there any fix for that ?
I've also been getting this silly error lately. Seems that the connection keeps dropping the whole time and it constantly re-downloads the app/update. Just to have it throw out the error after a while.
I've got the updates to download eventually, after uninstalling the Google Play updates form apps in settings. After that it removed the generic Google Play icon from desktop/app drawer and replaced it with vendor.android.etcetc. At which point I could download the update fine but as soon as it started to install the entire Google Play crashed. It did this 3 times though, afterwards it installed the update fine and for some reason even the "Google Play" icon is back at homescreen/app drawer.
Don't know if it's a feasible solution but it worked for me to do updates. Seems like only HTC One m8 specific problem for now? I ran the updates at the same time from 4 devices(Galaxy S6 Edge, Note 10.1 tablet and a local carrier made android phone(cheapy in other words)). It worked on all of them except the HTC One M8.
BerndM14 said:
I've also been getting this silly error lately. Seems that the connection keeps dropping the whole time and it constantly re-downloads the app/update. Just to have it throw out the error after a while.
I've got the updates to download eventually, after uninstalling the Google Play updates form apps in settings. After that it removed the generic Google Play icon from desktop/app drawer and replaced it with vendor.android.etcetc. At which point I could download the update fine but as soon as it started to install the entire Google Play crashed. It did this 3 times though, afterwards it installed the update fine and for some reason even the "Google Play" icon is back at homescreen/app drawer.
Don't know if it's a feasible solution but it worked for me to do updates. Seems like only HTC One m8 specific problem for now? I ran the updates at the same time from 4 devices(Galaxy S6 Edge, Note 10.1 tablet and a local carrier made android phone(cheapy in other words)). It worked on all of them except the HTC One M8.
Click to expand...
Click to collapse
You had the problem on 4 devices with the same Google account connected?? Have you tried switching to another Google account? Or have two added and changing the account?
I had this last night. I fixed it by uninstalling the updates to Play Store and clearing it's data/cache.
As an aside I had updated Play Store from APKMIRROR prior to this problem.
TwinAdk said:
You had the problem on 4 devices with the same Google account connected?? Have you tried switching to another Google account? Or have two added and changing the account?
Click to expand...
Click to collapse
No, I said it seems like it might only be a HTC One M8 specific problem. I ran the same update on 4 devices(For a game) and the only one that had the error was my HTC One M8, all of the other devices updated all their various updates without any problems at all.
4 Devices, 4 different Google accounts. Only the M8 had error when updating.
Though by the looks of the post by Chris it seems that uninstalling the Google Playstore updates worked for him as well. Don't know if it might be a problem that crept in with the latest updates to M8 devices for Play store, but even if that is the case then I don't know why there aren't more people complaining about the same issue.
Just started having this particular problem as well. Had a similar issue earlier on but with a different error code and if I restarted my phone, I could download apps again no problem. Now, the only way for me to fix the problem is by uninstalling the updates to the Play Store. Wonder what the issue is.
Just trouble shooting here but, what kind of apps has everyone been having this problem with? I've only tried to download games recently and continue to have this problem. Every now and then one works. Gonna try some other kind of apps now and report back.
I'm also having trouble with the same error code. :/ I uninstalled an app and tried to reinstall it and this error code came up. I'm pretty sure last night several apps updated just fine though, so it's very strange. I'm just trying to download a free game that I haven't really had any trouble with before. I'm also on a m8. Clearing the search history and turning off WiFi didn't work.
Sorry to sound like a noob, but a couple people mentioned uninstalling the latest Google play store update but I have no idea how to go about doing this. Any help with that would be appreciated.
Update: Got it working again. I uninstalled the latest play store updates, opened it back up, got a different error code (906). Cleared the cache, uninstalled, opened back up and then it worked. Don't really know why.
Hi,
I had the same problem, too with my HTC One M8 (on Android Revolution HD 41.0). Uninstalling the Play Store Updates eventually worked for me. Though, for some reason I had to uninstall them twice. The reason could have been that at the first time, I had stopped the Play Store App previous to uninstalling the updates (only at the second time, when I didn't stop the app beforehand, a seperate uninstalling screen popped up).
Cheers
Update: It seems that it only worked for a short time. I could only install one app(which definetly didn't work beforehand) after about 15 minutes I tried to install another app which didn't work; however, when I repeatedly uninstalled the Play Store updates I could install the second app as well. Maybe the Play Store silently installed some updates in the meantime!? :/
Does anyone know how to prevent the Play Store from installing updates of itself automatically until the whole issue is fixed?
I have the same problem from today ,witch I think come from that I updated Google Play Service.
My fix
The way I fixed it was by deleting the files already downloaded (they accumulate after failed download to big amounts of memory) in ''HTC One_M8\Internal storage\Android\obb'' (you might want to delete updates from your Play Store app as well just in case).
name of the folder you want to delete might be hard to find but easy way to find it is by searching for the name of the publisher of the app you are trying to delete which you can find in play store on the app's page
hope it helps, good luck
I've uninstallled Google play store updates and cleared the cache, it is now fixed
error 936
I thing I found the problem. Some app put information on SD card. I remove the app information on SD card (move dack to internal Memory). Then I download the update. The update OK,no problem.
Dan the wolf said:
I thing I found the problem. Some app put information on SD card. I remove the app information on SD card (move dack to internal Memory). Then I download the update. The update OK,no problem.
Click to expand...
Click to collapse
You are absolutely right!
I have experienced this weird issue after moving to SD a lot of apps. So to sort it out it is necessary to uninstall and then install the each app from the playstore or just move them back to the internal storage before updating.
Related
Hi all, I've got a stock Epic 4G Touch and I've got a strange issue updating Google Maps.
Recently I noticed that the number of apps listed in the "My Apps" section of the play store dropped by a few without my uninstalling any. I no longer see Google Maps in the list, for example.
I'm now trying to update Google Maps from 6.4.0 to 6.5.0, but the update didn't happen automatically, as it should have, it doesn't show as an available update in the Play store, and when I navigate to it in the Play store and try to update manually, I get an error: "Your order is processing, your item will be available in a few minutes." After pressing OK nothing happens.
Thoughts?
Thanks!
I believe it's the Google Play store issue. It happened to lots of people and even I experienced the same thing a couple of days ago but now everything is fine except the 'connection time out' thing to see the all apps instead of installed from my phone.
Uninstall maps I used titanium back up for that. Then I went to the play store on the browser and installed the latest version of maps.
Yea, the play store is acting funny. It will work itself out. Earlier today is showed that I had no apps installed. I went back in a few minutes ago and he were all there. Give it time
Sent from my SPH-D710 using Tapatalk 2 Beta-4
kobridge said:
I believe it's the Google Play store issue. It happened to lots of people and even I experienced the same thing a couple of days ago but now everything is fine except the 'connection time out' thing to see the all apps instead of installed from my phone.
Click to expand...
Click to collapse
Google doesn't have the capability to handle the market or Android users! I hope someone else take over this role!
Run the install from Play on your desktop. Finally worked for me after 2 days of trying on my phone.
this "new" market is one of the most horrible pieces of software to hit the Android community..Google needs to do something to fix it; why they didn't just leave the older market intact is beyond me..this is a horrible DOWNGRADE..
Hey Guys,
I updated to 4.0.4 last night by clearing the data for Google Services Framework and rebooted. Update went smooth. Noticed this morning that when I go to the Play Store website, it does not show the Galaxy Nexus under My Devices. Same thing for Google Dashboard. I am on AT&T in the US. Anyone else have this issue? Able to resolve it?
Thanks
Perhaps someone on custom 4.0.4 rom or updated via normal method I.e. Google push update can check if their devices are missing as well ?
If so it would most likely be an issue with 4.0.4 or Google play store
meeporox said:
Perhaps someone on custom 4.0.4 rom or updated via normal method I.e. Google push update can check if their devices are missing as well ?
If so it would most likely be an issue with 4.0.4 or Google play store
Click to expand...
Click to collapse
I fastboot flashed 4.0.4 update to my phone and it shows up in the Play Store. Just installed an app from the web page no problem.
Has to be something with the way you "forced" the update, OP. Try clearing your Play Store cache/data and rebooting, and logging in/out on the browser.
Remove gmail account, readd gmail account
Check to see if you're logged in to GTalk, if not, log in.. it reactivates 'the heartbeat'.
qtx said:
Check to see if you're logged in to GTalk, if not, log in.. it reactivates 'the heartbeat'.
Click to expand...
Click to collapse
I tried this. Same thing. Galaxy Nexus does not show up in Play Store on the Web. I am able to download apps fine on the device itself. Any other ideas? Anybody else's not showing up in the Play Store?
This might be a dumb question but are you able to get into the playstore via your nexus? If you can perhaps you should try to download something from your phone and that might activate the play store to accepting your phone there.
Same for me, not showing up via the website but am able to download apps with no issue.
Try this
http://forum.xda-developers.com/showpost.php?p=24392898&postcount=105
That worked for me retro83. Thanks!
retro83 said:
Try this
http://forum.xda-developers.com/showpost.php?p=24392898&postcount=105
Click to expand...
Click to collapse
Thanks. That did the trick!
So I got my phone showing up in the Play store by signing in the store again. However, the store force closes every time I try to download an app from the web-ui. Anyone else experiencing this?
Downloading from the web seems to be working as normal for me. There was an error (927) bit disappeared after 20 sec.
Yeah, the problem resolved itself on my phone too.
i just cleared the play data sorted it instantly
it seems the problem is not the 4.0.4 update but clearing the Google Services Framework data. I still cannot see the phone on play store but as suggested above I will wait for another 30 min or so to see if it comes up.
PS: still on 4.0.2
Whyt_e said:
i just cleared the play data sorted it instantly
Click to expand...
Click to collapse
This worked for fixing something missing in my device Play Store App, on my Razr M - it has yet to restore my device via the web browser.
Have tried everything else except Factory Reset (trying to avoid this).
Update: A day later my device is back via the web ~ though I suspect it's related to me removing a Secondary Google Account last night.
Running 4.1.2 (stock rom, no root)
I just booted my brand new 2014 note and when the home screen finally showed up the notification bar was full of warning sign/exclamation marks each mentioning a different app saying "<app name>" could not be downloaded due to an error (920)".
I've bought well over a dozen Android devices through the years and they've all downloaded my set of apps just fine. Some of the apps that get downloaded cannot be found on the app store any more as the developer packed up and left, but they still download when I get a new device.
But, this error essentially means that none of my initial download of apps (which is the only way I get some of my legacy apps) didn't happen.
Any thoughts on troubleshooting this? I didn't find any references to the problem in the Note2014 forums.
Also, if I can get the downloads to work, any thoughts on triggering it to do the "brand new device download" again?
FWIW, I did try a factory reset once the new system update downloaded to see if it would download the apps with the new OTA version of the play store, but the same thing happened all over again...
Note that the standard solutions you find on the web include removing your Google account and adding it back and force stopping the Google Play Store and then clearing its data and cache.
I recreated the account about 4 times and cleared the data and cache about 15 or so times and one of those times it managed to download just updates for the pre-installed apps, leaving me with none of the 100 or so apps I usually have. I then tried recreating the account and clearing the data again a few times, but it stubbornly refused to believe it had any more work to do.
Then I did another Factory Reset after all of that, hoping that the gremlins were asleep, but it came back up to the notification list full of hundreds of 920 errors. I also found a thread on the web about someone asking about retriggering the initial download of all of the apps and nobody could find a solution - they eventually gave up and just manually reinstalled all of the apps. That isn't really a good solution for the hundreds of apps that I typically carry and isn't even possible for the 5 or 6 that are no longer searchable on the Play Store (they must be downloaded in that initial download or they won't appear. I can get their 920 notification errors, but I can't use that to trigger another download of the original app...
I've had the same issue. Usually, I just turn the device off for a bit, turn it back on and it's fine. It seems to be an odd issue. If it lasts longer than a day I'd try the factory reset, not right away however.
The problem is you have more than 5 devices attached to your android play store account. Go into google play and remove some of your older devices.
skyline23 said:
The problem is you have more than 5 devices attached to your android play store account. Go into google play and remove some of your older devices.
Click to expand...
Click to collapse
That sounds like the most knowledgeable advice so far, but I'm not sure how to follow it. I found where my devices are listed in the play store (play.google.com => gear icon => settings) and I do have more than 5 devices (8 currently listed including the new 2014 Note) on the account, but...
- there is no way to remove them. All I can do is hide them (visibility).
- There were only 4 total that weren't hidden, including the new Note.
So, if this is an issue of more than 5 visible devices, I didn't even have 5 visible with the new tablet. If it's an issue of deleting them from the account, there is no option for that (only changing their name and a checkbox for visibility).
All of them have a "last used" date within the last couple of years. Perhaps there is a 2 year timeout?
I just did a factory reset after updating the visibilities in my Google Play account. Unfortunately, I think Google has shifted from "downloading the apps from your old devices" to "Oh, hey, we recognize that device - it was the one you didn't download any apps to, right?" and so now I'll never be able to get that factory fresh download unless someone knows the magic to make Google treat it like a brand new device.
Sorry I wasnt clear. If you make then not visible, thats the same as deleting it. If you make the note not visible, then google should see it as a new device. Are you sure you're checking the auto reload option when you are setting up the note?
flarbear said:
I just did a factory reset after updating the visibilities in my Google Play account. Unfortunately, I think Google has shifted from "downloading the apps from your old devices" to "Oh, hey, we recognize that device - it was the one you didn't download any apps to, right?" and so now I'll never be able to get that factory fresh download unless someone knows the magic to make Google treat it like a brand new device.
Click to expand...
Click to collapse
skyline23 said:
Sorry I wasnt clear. If you make then not visible, thats the same as deleting it. If you make the note not visible, then google should see it as a new device. Are you sure you're checking the auto reload option when you are setting up the note?
Click to expand...
Click to collapse
I had downloaded a bunch of apps last night (I was up to the F's by scanning the app list on my old tablet), but this was worth an experiment to try.
I had already unchecked all of the devices other than my Notes and my phone, so I unchecked the tick mark next to the new unnamed device and factory reset my 2014 Note. It came back up and managed to start installing apps without errors - woohoo!
But, it only reinstalled the apps that I had been busy downloading last night. Perhaps I mucked it up when I started downloading apps and so now it remembers my device even if it was unchecked?
I found a few apps that aren't "searchable" by going to the "All" tab in the list of "My Apps" in Google Play Store. One of them worked, but another (the Doodle Android app for the Doodle.com service) refuses to install. That may be due to the fact that they have modified the app to be "not compatible with any of your devices". The version installed on my old Note gets an error on startup, so they may have manually sabotaged it (and given that they now have a $3 pay app, I can imagine why). If I remember my device install history I seem to recall that the initial app install could install older versions of apps that aren't accessible from the Play Store (and I relied on that in the past to avoid updates that broke things when I got a new device) so it might have been able to install the version that I last installed on my old Note, but in this case it probably wouldn't have worked out of the box.
Still, at least some of the withdrawn apps are still visible in the "All apps" tab...
Probably just version conflicts. I have a lot of apps I paid for that wont show up and install on my note 10.1. Even some apps that work on my note3 wont be compatible with the 10.1. Your 'all apps' should always show you the apps you paid for and workable. As for pulled or discontinued apps, try finding the apk and side loading them.
skyline23 said:
Probably just version conflicts. I have a lot of apps I paid for that wont show up and install on my note 10.1. Even some apps that work on my note3 wont be compatible with the 10.1. Your 'all apps' should always show you the apps you paid for and workable. As for pulled or discontinued apps, try finding the apk and side loading them.
Click to expand...
Click to collapse
I assume you are referring to my example of the Doodle app that won't install?
The apps that failed to download when I did my most recent factory reset are the ones that I didn't manually install last night. It was 1:1 as far as downloading only those apps (A-F) that I had downloaded last night and none of the others. It looks like the system has permanently remembered the app set for my new device whether or not I uncheck it from my list of active Google Play devices...
I see.. I guess you'll just have to go to 'my apps' and install manually one by one. Have fun with your note. It's an amazing device!
skyline23 said:
I see.. I guess you'll just have to go to 'my apps' and install manually one by one. Have fun with your note. It's an amazing device!
Click to expand...
Click to collapse
grrr. many of my games, including crystal defenders and need for speed most wanted are telling me i have to buy the app or the device isn't authorized for this game. never had this problem before, just using my google play account as usual. advice?
Google playstore probably detected that you had too many devices using the same play account. Dont think theres a work around
I had this on my first one..
Then it filled up the memory with hardly any app installed and kept boot-looping. Same results after restoring so I returned it and bought a new one. No more issues! I didn't restore backups from Google though.
For me Method 1 worked
Here are couple of fixes for the infamous error 920 or “App could not be downloaded due to an error 920” :
Method 1:
Turn your wi-fi off
Turn your wi-fi on
Run Google Play Store and install or update the app
Method 2:
Go to settings>>Accounts>> Delete your Google account synced with Google Play.
Restart Phone and add your Google account back in the settings. Alternately, add a different Google account.
Run Google Play Store and download your app.
Method 3:
Go to settings >> Apps >> Open “All” tab
Find and click Google Play Store >>Clear Cache and Clear Data
Now from the same tab uninstall Google Play Store Updates
Restart your phone, open Google Play Store and install the app
What worked for me
1.First Remove your google account from the device
Settings -- Accounts -- Google -- (select your email account) -- Remove
2.Then clean cache and data of Google Play store
Settings -- Application Manager -- Google play store -- remove cache, remove data, force stop (in that order)
3.Then turn off for 15 seconds
4.Add your account again on Google accounts
Settings -- Accounts -- Google -- (sign in with your account)
It worked well after that!
And I tried many other options before without it working.
As quick commercial if anyone is having problems with the stupid google update that makes the tablet not access properly the SD Card, I just found an app that amazingly fixed it with one click. Only for rooted users:
NextApp SDfix
Works fast and after a reboot you can use your SD card again!
Just curious if anyone has run into this. Recently rooted and removed bloat and switched to android L boot animation,but on restart it keeps telling me gapps have stopped but all gapps still on y phone work perfectly fine.Anyone know what the problem could be?Thanks in advance for any help you can give.
i have the same issue. doesn't seem to mess anything up, but kind of confusing and annoying
Same here. It comes up after every reboot.
Same here. blah.blah.gapps has stopped error when rebooting my stock AT&T G3.
Same here on D855.
I'm rooted via ioroot and removed a bunch of bloatware.
same here and it happened on my G Flex after upgrade to 4.4.2 also. I got it to stop on accident. I don't know "which" did it, but the first pop up of that error I started uninstalling pre-installed (or disabled the system apps). I think it really has something to do with the hangouts update to google play services. It didn't happen at all in the store, it wasn't until I got home and started updating/installing apps. If you have this problem and aren't on sprint we can then narrow it down to the added google services above Gmail, youtube, maps or play store app since I use those everyday and none of the other apps "google" apps.
I also do not think its any of the LG Default software as I installed some of it again (or re-enabled) to check out if I liked it and the error hasn't come back. So if you could please, uninstall/disable hangouts and the google play services update that is required for the 4.4.2 release of it and let me know. I also installed nova launcher but I am almost 100% positive I installed it after I fixed the app stop responding error... sorry I am all over the place, I wasn't really paying attention to it I was just doing what I always do with a new phone. Playing with it.
You said you removed bloat? I had that same issue when I converted play store to a user app via tibu. I think I had also tried to convert play services to a use app. That's what will cause it to crash like that. If you deleted or converted play store this would be the cause of the force close of gapps
Sent from my LG-D850 using XDA Premium 4 mobile app
Just cleared the google play store services data and the error went away.
My friend with a g2 has been having the same issue lately. I've tried clearing downloads data and cache as well as play store to no avail...its annoying but a small quirk in the long run
Sent from my LG-D850 using Tapatalk
I just upgraded to the TMO G3. I started getting this error upon reboots after I installed the Google Keyboard. Possible culprit?
phoenixus said:
I just upgraded to the TMO G3. I started getting this error upon reboots after I installed the Google Keyboard. Possible culprit?
Click to expand...
Click to collapse
Ding Ding Ding! Its google keyboard!
adiliyo said:
My friend with a g2 has been having the same issue lately. I've tried clearing downloads data and cache as well as play store to no avail...its annoying but a small quirk in the long run
Sent from my LG-D850 using Tapatalk
Click to expand...
Click to collapse
See if he has Google Keyboard installed. If he does, uninstall it then reboot. That should fix it. For some reason, Google Keyboard is causing this popup.
Actually I think it's LG Keyboard. When I froze that app in Titanium Backup and restarted I always get the gapps crashed error. After Defrosting this app, I never get that error. I don't think it has anything to do with the Google Keyboard.
Hi there,
I left my phone on (i927, CM11, 4.4.4) when I was away and when I returned, I noticed that there are multiple error messages. They appear all the time, even after a reboot.
These are the errors I am getting:
Unfortunately, Google Play services has stopped.
Unfortunately, the process com.google.process.gapps has stopped.
Unfortunately, Google Services Framework has stopped.
Also, when I try to log into Google Play , it says Authentication Required and won't let me retry to login.
Any advice would be much appreciated.
Many thanks in advance!
azwindsor said:
Hi there,
I left my phone on (i927, CM11, 4.4.4) when I was away and when I returned, I noticed that there are multiple error messages. They appear all the time, even after a reboot.
These are the errors I am getting:
Unfortunately, Google Play services has stopped.
Unfortunately, Google Services Framework has stopped.
Also, when I try to log into Google Play , it says Authentication Required and won't let me retry to login.
Any advice would be much appreciated.
Many thanks in advance!
Click to expand...
Click to collapse
Go into settings apps and find and open Google play settings.
Try to uninstall updates of it then reboot and open Google play again.
#
Sent from my LG-H815 using XDA Labs
steadfasterX said:
Go into settings apps and find and open Google play settings.
Try to uninstall updates of it then reboot and open Google play again.
#
Sent from my LG-H815 using XDA Labs
Click to expand...
Click to collapse
Many thanks for the quick response! It seems that less errors are popping up, but they still do. Google Play still doesn't work.
azwindsor said:
Many thanks for the quick response! It seems that less errors are popping up, but they still do. Google Play still doesn't work.
Click to expand...
Click to collapse
Which gapps do you have inatalled?
Sent from my LG-H815 using XDA Labs
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Wr4i7h said:
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Click to expand...
Click to collapse
This sounds very promising, many thanks for sharing your experience and the fix! I will try it and post the results here.
I will also try to find out what gapps I have installed just in case.
Have this problem too
Wr4i7h said:
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Click to expand...
Click to collapse
I had this problem too. I was running a custom ROM - Omni ROM 4.4. I also observed that everything was fine if I didn't update Play Services. However, some apps (eg current Gmail app) require it.
I have since gone back to stock ROM (ICS 4.0.4). The problem now is syncing issues. Not every Google service can sync. EG- Contacts, Keep, Calendar. _ they can't sync. WhatsApp and SwiftKey also cannot connect to my google account. That's where I'm at now. But at least, the phone is usable. It's the syncing problem that I was searching for a solution for and I saw this thread.
TheoFitchner said:
I had this problem too. I was running a custom ROM - Omni ROM 4.4. I also observed that everything was fine if I didn't update Play Services. However, some apps (eg current Gmail app) require it.
I have since gone back to stock ROM (ICS 4.0.4). The problem now is syncing issues. Not every Google service can sync. EG- Contacts, Keep, Calendar. _ they can't sync. WhatsApp and SwiftKey also cannot connect to my google account. That's where I'm at now. But at least, the phone is usable. It's the syncing problem that I was searching for a solution for and I saw this thread.
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Late reply, but if you use Google Play services 10.0.84, as in the post I linked, sync will work again.
Update: According to this post, the issue will be fixed properly by Google soon. So get ready to delete those directories to allow Play services to update themselves.
use beta gps from here:
http://www.apkmirror.com/apk/google-inc/google-play-services/google-play-services-10-5-48-release/
Hi all, many thanks for all of your responses. I didn't get to try Wr4i7h's suggested fix, but updating Google Play to the latest version today has solved the problem!