Develop Bugs

Phone missing from market account after JB update.

Has anyone else noticed their phone missing from their market account after the update? My phone is no longer listed and if I choose an app to download my phone is not one of my options. I can reach the market fine from the phone but cannot see the phone fwhen on the site with my PC.

patruns said:
Has anyone else noticed their phone missing from their market account after the update? My phone is no longer listed and if I choose an app to download my phone is not one of my options. I can reach the market fine from the phone but cannot see the phone fwhen on the site with my PC.
Click to expand...
Click to collapse
I haven't had mine missing after the JB update, but it might be considered a new phone under google (for whatever reason, even though that doesn't make sense)? I know when I got a new phone, it took about 2 days to show up under the market.

Have you used the google framework trick for a while? this issue appear after clean the data of this app. you just need to delete your account from the play store and add it again, then wait a moment, and it should be appear again.

darkarvan said:
Have you used the google framework trick for a while? this issue appear after clean the data of this app. you just need to delete your account from the play store and add it again, then wait a moment, and it should be appear again.
Click to expand...
Click to collapse
Yes, I cleared the data. It is now in the store. I didn't delete the account but I did delete an old device I no longer have and that seemed to fix it.
Thanks!

How you deleted on old device? I can only dont list it at the store, but its still there.

[Q] DF-BPA-10 Error

I have an AT&T Galaxy SIII. I have searched for this error with no success. I see many posts regarding DF-BPA-# errors but not 10. Mostly DF-BPA-09. If I try and download a free app from the play store I get "Error processing purchase" [DF-BPA-10]. I have tried clearing the data for Google Services Framework and the Google Play Store. Those don't work.
Any ideas?
Thanks.

mcsix93 said:
I have an AT&T Galaxy SIII. I have searched for this error with no success. I see many posts regarding DF-BPA-# errors but not 10. Mostly DF-BPA-09. If I try and download a free app from the play store I get "Error processing purchase" [DF-BPA-10]. I have tried clearing the data for Google Services Framework and the Google Play Store. Those don't work.
Any ideas?
Thanks.
Click to expand...
Click to collapse
Give us more info.. Are you rooted? Did you just flash a rom? or are you on stock

mcsix93 said:
I have an AT&T Galaxy SIII. I have searched for this error with no success. I see many posts regarding DF-BPA-# errors but not 10. Mostly DF-BPA-09. If I try and download a free app from the play store I get "Error processing purchase" [DF-BPA-10]. I have tried clearing the data for Google Services Framework and the Google Play Store. Those don't work.
Any ideas?
Thanks.
Click to expand...
Click to collapse
I got that error once, what I did, was:
*Uninstall the Update for Play
*Force Close Play
*Clear Play Data
*Clear Data for Google Services
Restart into Recovery , Fix Permission
Reboot

eortizr said:
I got that error once, what I did, was:
*Uninstall the Update for Play
*Force Close Play
*Clear Play Data
*Clear Data for Google Services
Restart into Recovery , Fix Permission
Reboot
Click to expand...
Click to collapse
This sounds like overkill to me.
I just had this problem recently, because I was trying to install an app the seemed to be restricted to the US IP addresses. I was using DroidVPN and for some reason, when logging into a browser, Google was thinking I was in the Phillipines. Seeing as how I'm in Taiwan and the VPN was routing me through the States (multiple online services confirmed this), it was a little odd. Anyway, I think the problem was a weird mismatch of caching and IP address.
I was able to fix the problem and get the program installed by force quitting Google Play (I have Play Services disabled...but you might want to do this also if you have it enabled). I then cleared the cache, but not the data. I re-opened Google Play, waiting for it to load a little longer than normal, searched for the item again, and installed it without a problem.
Don't it's device specific, and I'm using a Transformer Prime (TF201).
Hope this helps!

flueterflam said:
This sounds like overkill to me.
I just had this problem recently, because I was trying to install an app the seemed to be restricted to the US IP addresses. I was using DroidVPN and for some reason, when logging into a browser, Google was thinking I was in the Phillipines. Seeing as how I'm in Taiwan and the VPN was routing me through the States (multiple online services confirmed this), it was a little odd. Anyway, I think the problem was a weird mismatch of caching and IP address.
I was able to fix the problem and get the program installed by force quitting Google Play (I have Play Services disabled...but you might want to do this also if you have it enabled). I then cleared the cache, but not the data. I re-opened Google Play, waiting for it to load a little longer than normal, searched for the item again, and installed it without a problem.
Don't it's device specific, and I'm using a Transformer Prime (TF201).
Hope this helps!
Click to expand...
Click to collapse
THANK YOU
That helped me solve the problem.
Thank you a lot!

Thanks, Flueterflam, googled this error code, found your fix and it worked for me.

flueterflam said:
I was able to fix the problem and get the program installed by force quitting Google Play (I have Play Services disabled...but you might want to do this also if you have it enabled). I then cleared the cache, but not the data. I re-opened Google Play, waiting for it to load a little longer than normal, searched for the item again, and installed it without a problem.
Don't it's device specific, and I'm using a Transformer Prime (TF201).
Hope this helps!
Click to expand...
Click to collapse
This also fixed this same error for me. I have an Asus Transformer Pad TF300 running cm10.2 nightlies. Thank you!

Google Play Error 963

Been searching a solution with no luck. When I try to update, or download new apps, I get an error for the google play store saying "APP NAME" could not be downloaded due to an error. (963). I have tried removing my google account and clearing cache in TWRP then readding my google account, but it still doesn't work. Any help would be appreciated.

I'm in the same boat with no real solution yet,... I'm working on it though. Tried clearing cache and reinstalling rom to no avail.

If you say you reflashed and it still didn't work try a full format. The problem could also lie in your account. Try your account in another phone (if available) or try creating a new account. Also it's strange that no mention of this error (963) can be found anywhere

I just started getting this error very annoying. Running stock, not rooted, htc one m8
Sent from my HTC6525LVW using Tapatalk

I'm having same issue I can't download or update from the play store. I'm on an htc one m8 rooted s off running latest bad boyz rom. I never had the problem before til after I updated the Rom.

I'm getting this error too.

Is there any fix for that ?

I've also been getting this silly error lately. Seems that the connection keeps dropping the whole time and it constantly re-downloads the app/update. Just to have it throw out the error after a while.
I've got the updates to download eventually, after uninstalling the Google Play updates form apps in settings. After that it removed the generic Google Play icon from desktop/app drawer and replaced it with vendor.android.etcetc. At which point I could download the update fine but as soon as it started to install the entire Google Play crashed. It did this 3 times though, afterwards it installed the update fine and for some reason even the "Google Play" icon is back at homescreen/app drawer.
Don't know if it's a feasible solution but it worked for me to do updates. Seems like only HTC One m8 specific problem for now? I ran the updates at the same time from 4 devices(Galaxy S6 Edge, Note 10.1 tablet and a local carrier made android phone(cheapy in other words)). It worked on all of them except the HTC One M8.

BerndM14 said:
I've also been getting this silly error lately. Seems that the connection keeps dropping the whole time and it constantly re-downloads the app/update. Just to have it throw out the error after a while.
I've got the updates to download eventually, after uninstalling the Google Play updates form apps in settings. After that it removed the generic Google Play icon from desktop/app drawer and replaced it with vendor.android.etcetc. At which point I could download the update fine but as soon as it started to install the entire Google Play crashed. It did this 3 times though, afterwards it installed the update fine and for some reason even the "Google Play" icon is back at homescreen/app drawer.
Don't know if it's a feasible solution but it worked for me to do updates. Seems like only HTC One m8 specific problem for now? I ran the updates at the same time from 4 devices(Galaxy S6 Edge, Note 10.1 tablet and a local carrier made android phone(cheapy in other words)). It worked on all of them except the HTC One M8.
Click to expand...
Click to collapse
You had the problem on 4 devices with the same Google account connected?? Have you tried switching to another Google account? Or have two added and changing the account?

I had this last night. I fixed it by uninstalling the updates to Play Store and clearing it's data/cache.
As an aside I had updated Play Store from APKMIRROR prior to this problem.

TwinAdk said:
You had the problem on 4 devices with the same Google account connected?? Have you tried switching to another Google account? Or have two added and changing the account?
Click to expand...
Click to collapse
No, I said it seems like it might only be a HTC One M8 specific problem. I ran the same update on 4 devices(For a game) and the only one that had the error was my HTC One M8, all of the other devices updated all their various updates without any problems at all.
4 Devices, 4 different Google accounts. Only the M8 had error when updating.
Though by the looks of the post by Chris it seems that uninstalling the Google Playstore updates worked for him as well. Don't know if it might be a problem that crept in with the latest updates to M8 devices for Play store, but even if that is the case then I don't know why there aren't more people complaining about the same issue.

Just started having this particular problem as well. Had a similar issue earlier on but with a different error code and if I restarted my phone, I could download apps again no problem. Now, the only way for me to fix the problem is by uninstalling the updates to the Play Store. Wonder what the issue is.

Just trouble shooting here but, what kind of apps has everyone been having this problem with? I've only tried to download games recently and continue to have this problem. Every now and then one works. Gonna try some other kind of apps now and report back.

I'm also having trouble with the same error code. :/ I uninstalled an app and tried to reinstall it and this error code came up. I'm pretty sure last night several apps updated just fine though, so it's very strange. I'm just trying to download a free game that I haven't really had any trouble with before. I'm also on a m8. Clearing the search history and turning off WiFi didn't work.
Sorry to sound like a noob, but a couple people mentioned uninstalling the latest Google play store update but I have no idea how to go about doing this. Any help with that would be appreciated.
Update: Got it working again. I uninstalled the latest play store updates, opened it back up, got a different error code (906). Cleared the cache, uninstalled, opened back up and then it worked. Don't really know why.

Hi,
I had the same problem, too with my HTC One M8 (on Android Revolution HD 41.0). Uninstalling the Play Store Updates eventually worked for me. Though, for some reason I had to uninstall them twice. The reason could have been that at the first time, I had stopped the Play Store App previous to uninstalling the updates (only at the second time, when I didn't stop the app beforehand, a seperate uninstalling screen popped up).
Cheers
Update: It seems that it only worked for a short time. I could only install one app(which definetly didn't work beforehand) after about 15 minutes I tried to install another app which didn't work; however, when I repeatedly uninstalled the Play Store updates I could install the second app as well. Maybe the Play Store silently installed some updates in the meantime!? :/
Does anyone know how to prevent the Play Store from installing updates of itself automatically until the whole issue is fixed?

I have the same problem from today ,witch I think come from that I updated Google Play Service.

My fix
The way I fixed it was by deleting the files already downloaded (they accumulate after failed download to big amounts of memory) in ''HTC One_M8\Internal storage\Android\obb'' (you might want to delete updates from your Play Store app as well just in case).
name of the folder you want to delete might be hard to find but easy way to find it is by searching for the name of the publisher of the app you are trying to delete which you can find in play store on the app's page
hope it helps, good luck

I've uninstallled Google play store updates and cleared the cache, it is now fixed

error 936
I thing I found the problem. Some app put information on SD card. I remove the app information on SD card (move dack to internal Memory). Then I download the update. The update OK,no problem.

Dan the wolf said:
I thing I found the problem. Some app put information on SD card. I remove the app information on SD card (move dack to internal Memory). Then I download the update. The update OK,no problem.
Click to expand...
Click to collapse
You are absolutely right!
I have experienced this weird issue after moving to SD a lot of apps. So to sort it out it is necessary to uninstall and then install the each app from the playstore or just move them back to the internal storage before updating.

Google play services crashing

I have been happily running google services on my phone (fireos 3.6.8). However, Google released an update to Play Services (version 7.3) yesterday (4/15/2015), which crashes. Has anyone else started getting popups saying "Google Play Services has stopped" constantly? Does anyone have a workaround or does anyone know of a way to keep Play Services from updating automatically? I am able to reinstall 7.0.99, which works, but the app immediately downloads the update and installs itself automatically.

I am having the same problem. Installed the previous version but was automatically updated.

I'm also having the same problem and would like to find a workaround or a temp stop too keep these messages from popping up. It makes the phone nearly unusable.

works okay on 4.6.1
I had the same problem, suddenly play services was crashing continually. Just updated to FireOS 4.6.1, and google play services is no longer causing trouble. On the other hand, Google Play Store just hangs. I can downgrade to an older version that works, but it keeps automatically updating. So pick your poison: On 3.6.8 the services will crash, and on 4.6.1 the store will crash. I think the services crash was worse.

No troubles here with newest Services or Store on 4.6.1.

Thanks. I updated to 4.6.1 and everything is much better.

apo383 said:
I had the same problem, suddenly play services was crashing continually. Just updated to FireOS 4.6.1, and google play services is no longer causing trouble. On the other hand, Google Play Store just hangs. I can downgrade to an older version that works, but it keeps automatically updating. So pick your poison: On 3.6.8 the services will crash, and on 4.6.1 the store will crash. I think the services crash was worse.
Click to expand...
Click to collapse
Try deleting all Google services,play store,account manager and framework and reinstall

Also noticed google play store wont load after update
Also Clash of Clans refused to open. Uninstalled everything google, and now clash opens but wont sync to my google+ account because I cant get google services to actually open, so I've lost all my progress.
All in all, happy its not giving me the stopped working message but irritated google services is acting so crazy. Also cant get gmail to open because of all this.

rich8511 said:
Also noticed google play store wont load after update
Also Clash of Clans refused to open. Uninstalled everything google, and now clash opens but wont sync to my google+ account because I cant get google services to actually open, so I've lost all my progress.
All in all, happy its not giving me the stopped working message but irritated google services is acting so crazy. Also cant get gmail to open because of all this.
Click to expand...
Click to collapse
If you uninstall and go back to the older version of google play services, none of the google apps will run. They REQUIRE the danged update.

Lots of folks using many different phones are having issues with the latest version of Google Services. Might not just be the Fire phone having issues then. My services is still 7.0.99 even after updating the OS. Play store still reports that's the latest version for me so maybe they froze the update. I think I may set that file to read only until this is sorted out.

after using my phone with the updated OS for a few days now, I've also experienced some more issues. some apps don't open or stall on opening such as Redfin and some open, but don't seem to work such as Pandora (opens, but music won't load).
anyone else?

Downloaded and installed this,
Google Play Store 5.4.12
still not working acts like it can't see phone
installed tab and if you try to install just spins.
worked yesterday made the mistake or resetting and trying again.

rbeavers said:
Downloaded and installed this,
Google Play Store 5.4.12
still not working acts like it can't see phone
installed tab and if you try to install just spins.
worked yesterday made the mistake or resetting and trying again.
Click to expand...
Click to collapse
Same thing here. I uninstalled play store and installed older version 4.1.10. I can then open up the store and update applications, but the next time I open Google auto updates (despite settings not to) it to the latest version that just spins on a white screen. At least this is a work around to keep other apps updated while we wait for a fix.

It looks like Google Play Services 7.3.29 was just released this morning. I have fireos 4.6.1 installed, my play services auto updated, and Play Store and Gmail now appear to work without hanging! Google hangouts still does not let me send messages.

Well, I spoke too soon. Play Store and Gmail open, but they don't refresh properly. That's frustrating.

I am not very technical, I did manage to sideload the play store with someone from this forum's easy to follow directions a few months back. That being said today I am having the issue with google services crashing non stop, can't load gmail and this phone is virtually useless because I have to keep replying 'ok' to the crash...
I'm on 3.6.8 and it says I'm up to date, no new updates to download ... how can I get the newer version of 4.6.1 so I can solve this crashing issue? I'd appreciate it if someone has easy to follow directions for the somewhat technically challenged... (me!)
I'm running it with T-Mobile's network and I'm in the USA.
I don't know what version google play services I use (or how to check for that matter).
Thanks!!

mjp123 said:
I am not very technical, I did manage to sideload the play store with someone from this forum's easy to follow directions a few months back. That being said today I am having the issue with google services crashing non stop, can't load gmail and this phone is virtually useless because I have to keep replying 'ok' to the crash...
I'm on 3.6.8 and it says I'm up to date, no new updates to download ... how can I get the newer version of 4.6.1 so I can solve this crashing issue? I'd appreciate it if someone has easy to follow directions for the somewhat technically challenged... (me!)
I'm running it with T-Mobile's network and I'm in the USA.
I don't know what version google play services I use (or how to check for that matter).
Thanks!!
Click to expand...
Click to collapse
Updating wont help the google play store not working at lest for long.

same issue. don't see fire os update
Google play services crashing even after multiple uninstalls and updates. I don't see the fire OS update available for me yet, still showing 3.6.8 as the latest. Any ideas to try?

rbeavers said:
Updating wont help the google play store not working at lest for long.
Click to expand...
Click to collapse
thanks! Are you saying that even if I updated to the latest Fire OS I'd still get these 'Google play services has stopped' errors constantly? Also do you know if Google play store is having issues with other phones and OS's and if they are working on a fix? (it's so annoying.. can't get to gmail and the error is constant)... thanks everyone!

not just us
mjp123 said:
thanks! Are you saying that even if I updated to the latest Fire OS I'd still get these 'Google play services has stopped' errors constantly? Also do you know if Google play store is having issues with other phones and OS's and if they are working on a fix? (it's so annoying.. can't get to gmail and the error is constant)... thanks everyone!
Click to expand...
Click to collapse
go look at google play services on the google play store. Everyone is having problems and giving it 1 star (including me). Multiple phones are having the issue:
https://play.google.com/store/apps/details?id=com.google.android.gms&hl=en

Google Services Issue

Hi there,
I left my phone on (i927, CM11, 4.4.4) when I was away and when I returned, I noticed that there are multiple error messages. They appear all the time, even after a reboot.
These are the errors I am getting:
Unfortunately, Google Play services has stopped.
Unfortunately, the process com.google.process.gapps has stopped.
Unfortunately, Google Services Framework has stopped.
Also, when I try to log into Google Play , it says Authentication Required and won't let me retry to login.
Any advice would be much appreciated.
Many thanks in advance!

azwindsor said:
Hi there,
I left my phone on (i927, CM11, 4.4.4) when I was away and when I returned, I noticed that there are multiple error messages. They appear all the time, even after a reboot.
These are the errors I am getting:
Unfortunately, Google Play services has stopped.
Unfortunately, Google Services Framework has stopped.
Also, when I try to log into Google Play , it says Authentication Required and won't let me retry to login.
Any advice would be much appreciated.
Many thanks in advance!
Click to expand...
Click to collapse
Go into settings apps and find and open Google play settings.
Try to uninstall updates of it then reboot and open Google play again.
#
Sent from my LG-H815 using XDA Labs

steadfasterX said:
Go into settings apps and find and open Google play settings.
Try to uninstall updates of it then reboot and open Google play again.
#
Sent from my LG-H815 using XDA Labs
Click to expand...
Click to collapse
Many thanks for the quick response! It seems that less errors are popping up, but they still do. Google Play still doesn't work.

azwindsor said:
Many thanks for the quick response! It seems that less errors are popping up, but they still do. Google Play still doesn't work.
Click to expand...
Click to collapse
Which gapps do you have inatalled?
Sent from my LG-H815 using XDA Labs

I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.

Wr4i7h said:
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Click to expand...
Click to collapse
This sounds very promising, many thanks for sharing your experience and the fix! I will try it and post the results here.
I will also try to find out what gapps I have installed just in case.

Have this problem too
Wr4i7h said:
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Click to expand...
Click to collapse
I had this problem too. I was running a custom ROM - Omni ROM 4.4. I also observed that everything was fine if I didn't update Play Services. However, some apps (eg current Gmail app) require it.
I have since gone back to stock ROM (ICS 4.0.4). The problem now is syncing issues. Not every Google service can sync. EG- Contacts, Keep, Calendar. _ they can't sync. WhatsApp and SwiftKey also cannot connect to my google account. That's where I'm at now. But at least, the phone is usable. It's the syncing problem that I was searching for a solution for and I saw this thread.

TheoFitchner said:
I had this problem too. I was running a custom ROM - Omni ROM 4.4. I also observed that everything was fine if I didn't update Play Services. However, some apps (eg current Gmail app) require it.
I have since gone back to stock ROM (ICS 4.0.4). The problem now is syncing issues. Not every Google service can sync. EG- Contacts, Keep, Calendar. _ they can't sync. WhatsApp and SwiftKey also cannot connect to my google account. That's where I'm at now. But at least, the phone is usable. It's the syncing problem that I was searching for a solution for and I saw this thread.
Click to expand...
Click to collapse
Late reply, but if you use Google Play services 10.0.84, as in the post I linked, sync will work again.

Update: According to this post, the issue will be fixed properly by Google soon. So get ready to delete those directories to allow Play services to update themselves.

use beta gps from here:
http://www.apkmirror.com/apk/google-inc/google-play-services/google-play-services-10-5-48-release/

Hi all, many thanks for all of your responses. I didn't get to try Wr4i7h's suggested fix, but updating Google Play to the latest version today has solved the problem!