Has anyone else noticed their phone missing from their market account after the update? My phone is no longer listed and if I choose an app to download my phone is not one of my options. I can reach the market fine from the phone but cannot see the phone fwhen on the site with my PC.
patruns said:
Has anyone else noticed their phone missing from their market account after the update? My phone is no longer listed and if I choose an app to download my phone is not one of my options. I can reach the market fine from the phone but cannot see the phone fwhen on the site with my PC.
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I haven't had mine missing after the JB update, but it might be considered a new phone under google (for whatever reason, even though that doesn't make sense)? I know when I got a new phone, it took about 2 days to show up under the market.
Have you used the google framework trick for a while? this issue appear after clean the data of this app. you just need to delete your account from the play store and add it again, then wait a moment, and it should be appear again.
darkarvan said:
Have you used the google framework trick for a while? this issue appear after clean the data of this app. you just need to delete your account from the play store and add it again, then wait a moment, and it should be appear again.
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Yes, I cleared the data. It is now in the store. I didn't delete the account but I did delete an old device I no longer have and that seemed to fix it.
Thanks!
How you deleted on old device? I can only dont list it at the store, but its still there.
Related
Hey Guys,
I updated to 4.0.4 last night by clearing the data for Google Services Framework and rebooted. Update went smooth. Noticed this morning that when I go to the Play Store website, it does not show the Galaxy Nexus under My Devices. Same thing for Google Dashboard. I am on AT&T in the US. Anyone else have this issue? Able to resolve it?
Thanks
Perhaps someone on custom 4.0.4 rom or updated via normal method I.e. Google push update can check if their devices are missing as well ?
If so it would most likely be an issue with 4.0.4 or Google play store
meeporox said:
Perhaps someone on custom 4.0.4 rom or updated via normal method I.e. Google push update can check if their devices are missing as well ?
If so it would most likely be an issue with 4.0.4 or Google play store
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I fastboot flashed 4.0.4 update to my phone and it shows up in the Play Store. Just installed an app from the web page no problem.
Has to be something with the way you "forced" the update, OP. Try clearing your Play Store cache/data and rebooting, and logging in/out on the browser.
Remove gmail account, readd gmail account
Check to see if you're logged in to GTalk, if not, log in.. it reactivates 'the heartbeat'.
qtx said:
Check to see if you're logged in to GTalk, if not, log in.. it reactivates 'the heartbeat'.
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I tried this. Same thing. Galaxy Nexus does not show up in Play Store on the Web. I am able to download apps fine on the device itself. Any other ideas? Anybody else's not showing up in the Play Store?
This might be a dumb question but are you able to get into the playstore via your nexus? If you can perhaps you should try to download something from your phone and that might activate the play store to accepting your phone there.
Same for me, not showing up via the website but am able to download apps with no issue.
Try this
http://forum.xda-developers.com/showpost.php?p=24392898&postcount=105
That worked for me retro83. Thanks!
retro83 said:
Try this
http://forum.xda-developers.com/showpost.php?p=24392898&postcount=105
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Click to collapse
Thanks. That did the trick!
So I got my phone showing up in the Play store by signing in the store again. However, the store force closes every time I try to download an app from the web-ui. Anyone else experiencing this?
Downloading from the web seems to be working as normal for me. There was an error (927) bit disappeared after 20 sec.
Yeah, the problem resolved itself on my phone too.
i just cleared the play data sorted it instantly
it seems the problem is not the 4.0.4 update but clearing the Google Services Framework data. I still cannot see the phone on play store but as suggested above I will wait for another 30 min or so to see if it comes up.
PS: still on 4.0.2
Whyt_e said:
i just cleared the play data sorted it instantly
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This worked for fixing something missing in my device Play Store App, on my Razr M - it has yet to restore my device via the web browser.
Have tried everything else except Factory Reset (trying to avoid this).
Update: A day later my device is back via the web ~ though I suspect it's related to me removing a Secondary Google Account last night.
Running 4.1.2 (stock rom, no root)
Hi,
I have a One X, 1.28, unlocked&rooted, logged into Google Play on both the device and play.google.com with the same account, saw my apps on play.google.com and on the device, but the One X is not listed on play.google.com/store/account . Anyone else having the same problem?
Cheers,
snooper77
Remove your Google account from Accounts and Sync and try again.
ArmedandDangerous said:
Remove your Google account from Accounts and Sync and try again.
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Click to collapse
Thanks, tried that, re-added my account, but no luck. My phone is still not visible from play.google.com, nor does Google Talk work (doesn't show any contacts).
Found the solution: Clear data/cache of Google Play and Google framework services and restart.
this is not working for me But I didnt find it in "list of Supported Devices"
Your phone or tablet isn’t a supported device. There is no way to manually add your phone or tablet to the device list on play.google.com, and you will not be able to use the Google Play website.
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I hope this is temporary
gaspo.sk said:
this is not working for me But I didnt find it in "list of Supported Devices"
I hope this is temporary
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Click to collapse
Got the same official response from HTC. Try deleting data of Google Play, Google Talk and Google Services framework, then restart the phone. Took ~1 day for the One X to show up on play.google.com though.
same for me. dont see one x on google.play
Works fine for me. Unbranded One X
Hi guys,
Ever since getting my HTC One X I've had this problem. I spent absolutely hours trying to sort this out and even posted a thread on here however it didn't seem to get any replies or anything, so I was left to solve the issue myself.
People that have this issue, typically experience the issue with the 'Play Store' too. If you try updating a stock installed application such as 'Street View' you get an error message about it not being currently available and being processed later. I spent hours messing about with this, and it turns out the issue is with the accounts!
Remove all your accounts, Google, Facebook ect, especially your HTC account. Clear all the data & cache from the Google Play Store, Framework Services ect. Set up your Google account first and open the Play Store, accept the terms and conditions ect. Go to 'My Apps' and it should have nothing listed. Set up your HTC account then go back to the 'My Apps' section of the 'Play Store' and you should have updates available. If you don't, re-do the steps stated above, however set up your HTC account before the Google account and remember, WIPE DATA!
Tell me if this works guys
snooper77 said:
Thanks, tried that, re-added my account, but no luck. My phone is still not visible from play.google.com, nor does Google Talk work (doesn't show any contacts).
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It may take some time... when I flash a new rom it sometimes doens't show up for a whole day.
Supaiku said:
It may take some time... when I flash a new rom it sometimes doens't show up for a whole day.
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Click to collapse
This only happens if you have no internet connection (duh!) or have pending downloads on your account associated with another device. It shouldn't be the issue here, as the pending downloads time-out after a certain amount of time
I just booted my brand new 2014 note and when the home screen finally showed up the notification bar was full of warning sign/exclamation marks each mentioning a different app saying "<app name>" could not be downloaded due to an error (920)".
I've bought well over a dozen Android devices through the years and they've all downloaded my set of apps just fine. Some of the apps that get downloaded cannot be found on the app store any more as the developer packed up and left, but they still download when I get a new device.
But, this error essentially means that none of my initial download of apps (which is the only way I get some of my legacy apps) didn't happen.
Any thoughts on troubleshooting this? I didn't find any references to the problem in the Note2014 forums.
Also, if I can get the downloads to work, any thoughts on triggering it to do the "brand new device download" again?
FWIW, I did try a factory reset once the new system update downloaded to see if it would download the apps with the new OTA version of the play store, but the same thing happened all over again...
Note that the standard solutions you find on the web include removing your Google account and adding it back and force stopping the Google Play Store and then clearing its data and cache.
I recreated the account about 4 times and cleared the data and cache about 15 or so times and one of those times it managed to download just updates for the pre-installed apps, leaving me with none of the 100 or so apps I usually have. I then tried recreating the account and clearing the data again a few times, but it stubbornly refused to believe it had any more work to do.
Then I did another Factory Reset after all of that, hoping that the gremlins were asleep, but it came back up to the notification list full of hundreds of 920 errors. I also found a thread on the web about someone asking about retriggering the initial download of all of the apps and nobody could find a solution - they eventually gave up and just manually reinstalled all of the apps. That isn't really a good solution for the hundreds of apps that I typically carry and isn't even possible for the 5 or 6 that are no longer searchable on the Play Store (they must be downloaded in that initial download or they won't appear. I can get their 920 notification errors, but I can't use that to trigger another download of the original app...
I've had the same issue. Usually, I just turn the device off for a bit, turn it back on and it's fine. It seems to be an odd issue. If it lasts longer than a day I'd try the factory reset, not right away however.
The problem is you have more than 5 devices attached to your android play store account. Go into google play and remove some of your older devices.
skyline23 said:
The problem is you have more than 5 devices attached to your android play store account. Go into google play and remove some of your older devices.
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Click to collapse
That sounds like the most knowledgeable advice so far, but I'm not sure how to follow it. I found where my devices are listed in the play store (play.google.com => gear icon => settings) and I do have more than 5 devices (8 currently listed including the new 2014 Note) on the account, but...
- there is no way to remove them. All I can do is hide them (visibility).
- There were only 4 total that weren't hidden, including the new Note.
So, if this is an issue of more than 5 visible devices, I didn't even have 5 visible with the new tablet. If it's an issue of deleting them from the account, there is no option for that (only changing their name and a checkbox for visibility).
All of them have a "last used" date within the last couple of years. Perhaps there is a 2 year timeout?
I just did a factory reset after updating the visibilities in my Google Play account. Unfortunately, I think Google has shifted from "downloading the apps from your old devices" to "Oh, hey, we recognize that device - it was the one you didn't download any apps to, right?" and so now I'll never be able to get that factory fresh download unless someone knows the magic to make Google treat it like a brand new device.
Sorry I wasnt clear. If you make then not visible, thats the same as deleting it. If you make the note not visible, then google should see it as a new device. Are you sure you're checking the auto reload option when you are setting up the note?
flarbear said:
I just did a factory reset after updating the visibilities in my Google Play account. Unfortunately, I think Google has shifted from "downloading the apps from your old devices" to "Oh, hey, we recognize that device - it was the one you didn't download any apps to, right?" and so now I'll never be able to get that factory fresh download unless someone knows the magic to make Google treat it like a brand new device.
Click to expand...
Click to collapse
skyline23 said:
Sorry I wasnt clear. If you make then not visible, thats the same as deleting it. If you make the note not visible, then google should see it as a new device. Are you sure you're checking the auto reload option when you are setting up the note?
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Click to collapse
I had downloaded a bunch of apps last night (I was up to the F's by scanning the app list on my old tablet), but this was worth an experiment to try.
I had already unchecked all of the devices other than my Notes and my phone, so I unchecked the tick mark next to the new unnamed device and factory reset my 2014 Note. It came back up and managed to start installing apps without errors - woohoo!
But, it only reinstalled the apps that I had been busy downloading last night. Perhaps I mucked it up when I started downloading apps and so now it remembers my device even if it was unchecked?
I found a few apps that aren't "searchable" by going to the "All" tab in the list of "My Apps" in Google Play Store. One of them worked, but another (the Doodle Android app for the Doodle.com service) refuses to install. That may be due to the fact that they have modified the app to be "not compatible with any of your devices". The version installed on my old Note gets an error on startup, so they may have manually sabotaged it (and given that they now have a $3 pay app, I can imagine why). If I remember my device install history I seem to recall that the initial app install could install older versions of apps that aren't accessible from the Play Store (and I relied on that in the past to avoid updates that broke things when I got a new device) so it might have been able to install the version that I last installed on my old Note, but in this case it probably wouldn't have worked out of the box.
Still, at least some of the withdrawn apps are still visible in the "All apps" tab...
Probably just version conflicts. I have a lot of apps I paid for that wont show up and install on my note 10.1. Even some apps that work on my note3 wont be compatible with the 10.1. Your 'all apps' should always show you the apps you paid for and workable. As for pulled or discontinued apps, try finding the apk and side loading them.
skyline23 said:
Probably just version conflicts. I have a lot of apps I paid for that wont show up and install on my note 10.1. Even some apps that work on my note3 wont be compatible with the 10.1. Your 'all apps' should always show you the apps you paid for and workable. As for pulled or discontinued apps, try finding the apk and side loading them.
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Click to collapse
I assume you are referring to my example of the Doodle app that won't install?
The apps that failed to download when I did my most recent factory reset are the ones that I didn't manually install last night. It was 1:1 as far as downloading only those apps (A-F) that I had downloaded last night and none of the others. It looks like the system has permanently remembered the app set for my new device whether or not I uncheck it from my list of active Google Play devices...
I see.. I guess you'll just have to go to 'my apps' and install manually one by one. Have fun with your note. It's an amazing device!
skyline23 said:
I see.. I guess you'll just have to go to 'my apps' and install manually one by one. Have fun with your note. It's an amazing device!
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grrr. many of my games, including crystal defenders and need for speed most wanted are telling me i have to buy the app or the device isn't authorized for this game. never had this problem before, just using my google play account as usual. advice?
Google playstore probably detected that you had too many devices using the same play account. Dont think theres a work around
I had this on my first one..
Then it filled up the memory with hardly any app installed and kept boot-looping. Same results after restoring so I returned it and bought a new one. No more issues! I didn't restore backups from Google though.
For me Method 1 worked
Here are couple of fixes for the infamous error 920 or “App could not be downloaded due to an error 920” :
Method 1:
Turn your wi-fi off
Turn your wi-fi on
Run Google Play Store and install or update the app
Method 2:
Go to settings>>Accounts>> Delete your Google account synced with Google Play.
Restart Phone and add your Google account back in the settings. Alternately, add a different Google account.
Run Google Play Store and download your app.
Method 3:
Go to settings >> Apps >> Open “All” tab
Find and click Google Play Store >>Clear Cache and Clear Data
Now from the same tab uninstall Google Play Store Updates
Restart your phone, open Google Play Store and install the app
What worked for me
1.First Remove your google account from the device
Settings -- Accounts -- Google -- (select your email account) -- Remove
2.Then clean cache and data of Google Play store
Settings -- Application Manager -- Google play store -- remove cache, remove data, force stop (in that order)
3.Then turn off for 15 seconds
4.Add your account again on Google accounts
Settings -- Accounts -- Google -- (sign in with your account)
It worked well after that!
And I tried many other options before without it working.
As quick commercial if anyone is having problems with the stupid google update that makes the tablet not access properly the SD Card, I just found an app that amazingly fixed it with one click. Only for rooted users:
NextApp SDfix
Works fast and after a reboot you can use your SD card again!
Hi,
I just bought my wife a new Verizon Note 4. I was getting it all set up and it seems to work well, but I am having a problem getting in to the playstore. I have her google account all set up and all of her email has come in, but when I go to the playstore, I get the waiting icon and a white screen. I've tried killing the playstore app and restarting the phone, and nothing's working. Any ideas on how to fix it?
Thanks
Delete data in play store app. Most likely you missed or it didn't present that popup to accept the terms for the play store. Delete data in app manage and see if it gives you the pop up when you log in and accept.
mrlaigle said:
Delete data in play store app. Most likely you missed or it didn't present that popup to accept the terms for the play store. Delete data in app manage and see if it gives you the pop up when you log in and accept.
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If I could thank you twice, I would. That's EXACTLY what was wrong.
Thanks so much!
When I'm signed into my google account online and go to the playstore, it shows that certain apps are installed on my device. This is not accurate though.
Is there a way to delete all apps that I've ever installed from my account? I don't mind if I have to start over, thought I rather now create a new gmail account.
Any thoughts on this as I'm pretty puzzled.
And any old phone that I owned I factory reset before I sold.
Thank you
dhow76 said:
When I'm signed into my google account online and go to the playstore, it shows that certain apps are installed on my device. This is not accurate though.
Is there a way to delete all apps that I've ever installed from my account? I don't mind if I have to start over, thought I rather now create a new gmail account.
Any thoughts on this as I'm pretty puzzled.
And any old phone that I owned I factory reset before I sold.
Thank you
Click to expand...
Click to collapse
Check which apps are shown as installed but not on your app drawer. This is most likely you have disabled (frozen) the app. Go to your application manager and see if they are there or not.
You can remove all apps, but I don't think there's a 1-click way to do it. You can either uninstall them 1 by 1 or start from scratch (factory reset) and uncheck backup/restore in settings.
Thanks for the tip. This still doesn't help. What I did was go into my Play Store, delete every app that was just sitting there, apps that I had previously downloaded before on previous phones. I then restarted my phone, go back into the app store on a computer that I never downloaded anything on and it still shows that these apps are installed on my device, without the option to uninstall on the web on the computer.
I'd like to think I'm tech savvy but this one has me scratching my head.
well playstore does not have a feature to remove it from your account directly.
cnet had an article on it and it should have updated after you deleted the history of those apps . unless google changed something again.
http://www.cnet.com/how-to/delete-downloaded-app-history-from-google-play/
Yeah that method no longer works.