Develop Bugs

GN missing from Play Store Website after 4.0.4......

Hey Guys,
I updated to 4.0.4 last night by clearing the data for Google Services Framework and rebooted. Update went smooth. Noticed this morning that when I go to the Play Store website, it does not show the Galaxy Nexus under My Devices. Same thing for Google Dashboard. I am on AT&T in the US. Anyone else have this issue? Able to resolve it?
Thanks

Perhaps someone on custom 4.0.4 rom or updated via normal method I.e. Google push update can check if their devices are missing as well ?
If so it would most likely be an issue with 4.0.4 or Google play store

meeporox said:
Perhaps someone on custom 4.0.4 rom or updated via normal method I.e. Google push update can check if their devices are missing as well ?
If so it would most likely be an issue with 4.0.4 or Google play store
Click to expand...
Click to collapse
I fastboot flashed 4.0.4 update to my phone and it shows up in the Play Store. Just installed an app from the web page no problem.
Has to be something with the way you "forced" the update, OP. Try clearing your Play Store cache/data and rebooting, and logging in/out on the browser.

Remove gmail account, readd gmail account

Check to see if you're logged in to GTalk, if not, log in.. it reactivates 'the heartbeat'.

qtx said:
Check to see if you're logged in to GTalk, if not, log in.. it reactivates 'the heartbeat'.
Click to expand...
Click to collapse
I tried this. Same thing. Galaxy Nexus does not show up in Play Store on the Web. I am able to download apps fine on the device itself. Any other ideas? Anybody else's not showing up in the Play Store?

This might be a dumb question but are you able to get into the playstore via your nexus? If you can perhaps you should try to download something from your phone and that might activate the play store to accepting your phone there.

Same for me, not showing up via the website but am able to download apps with no issue.

Try this
http://forum.xda-developers.com/showpost.php?p=24392898&postcount=105

That worked for me retro83. Thanks!

retro83 said:
Try this
http://forum.xda-developers.com/showpost.php?p=24392898&postcount=105
Click to expand...
Click to collapse
Thanks. That did the trick!

So I got my phone showing up in the Play store by signing in the store again. However, the store force closes every time I try to download an app from the web-ui. Anyone else experiencing this?

Downloading from the web seems to be working as normal for me. There was an error (927) bit disappeared after 20 sec.

Yeah, the problem resolved itself on my phone too.

i just cleared the play data sorted it instantly

it seems the problem is not the 4.0.4 update but clearing the Google Services Framework data. I still cannot see the phone on play store but as suggested above I will wait for another 30 min or so to see if it comes up.
PS: still on 4.0.2

Whyt_e said:
i just cleared the play data sorted it instantly
Click to expand...
Click to collapse
This worked for fixing something missing in my device Play Store App, on my Razr M - it has yet to restore my device via the web browser.
Have tried everything else except Factory Reset (trying to avoid this).
Update: A day later my device is back via the web ~ though I suspect it's related to me removing a Secondary Google Account last night.
Running 4.1.2 (stock rom, no root)

[Q] Market Authentication Error

After loading to Play Store, it said "Authentication is required! Please sign into your Google account!". How to solve?

SAIJUNIOR said:
After loading to Play Store, it said "Authentication is required! Please sign into your Google account!". How to solve?
Click to expand...
Click to collapse
Just Sign In to your google account..
Setting - Sync - Google

I already do this step. I can't solve my problem. Some users said it has country restriction. That's correct?

Go to settings - Apps - All - Google Play Store - Force Stop - Clear data - Clear cache.
If you have "uninstall update" there, uninstall and reboot your phone.

I already do this step. I can't access to play store on phone. how can do?

ok help us out here,
are you rooted?
what rom are you running IF you are rooted?
What country are you in?
thanks

simple download market enabler and select the country eg us, uk
and you're good to go
if apps are restricted in your country u can download via dis method
note this requires root and is just temporary will be back to normal when rebooted
a true lfc supporter
and a former symbian lover
sent from my awesome HTC One V using xda premium
SUPPORT THE SOFTWARE DEVELOPER'S IF YOU LIKE THE GAME / APP BUY IT

SAIJUNIOR said:
After loading to Play Store, it said "Authentication is required! Please sign into your Google account!". How to solve?
Click to expand...
Click to collapse
it says please sign into your google account...right?
then sign into your google account on the pc........

Lloir said:
it says please sign into your google account...right?
then sign into your google account on the pc........
Click to expand...
Click to collapse
I can login google account on PC but i can't access play store on mobile

is there something wrong with google?because i can't seem to get into the play store also the syncing with my gooogle accounts say it is experiencing some problems

Solved? For me anyway.
After tearing my hair out for 2 days with the same exact problem:
Gmail not synching
Play Store "Authentication is required"
Through process of elimination, I discovered that going into Settings - Apps - All - Google Account Manager, and Clearing Data (not just cache) solved the problem with no ill effects.
Android JB 4.2.2
Samsung Nexus 10

market auth
skivnit said:
is there something wrong with google?because i can't seem to get into the play store also the syncing with my gooogle accounts say it is experiencing some problems
Click to expand...
Click to collapse
Actually i removed the sim card, tried to open market it worked fine so maybe it has something to do with regional settings.
re-inserted sim card and still working fine.

Error Processing Purchase

[DF-BPA-09]
I get this error alot when making purchases in the google play store. What is the cause of this and how do you fix it?????

Not sure why it happens, but as far as how to fix it, since you haven't gotten an expert answer here, I'd suggest going to Google and searching for the error. Then click on any link you like on the first FIVE pages. It will probably be quicker than waiting foe an answer here.
Good luck with your Purchases!

Force stop Play Market, then Clear Data. That should fix you right up.

Go into settings go to apps go to all apps force stop and close data for google services and google play store go into recovery clear cache and dalvik cache reboot go into play store accept terms of service and everything will work from there
Sent from my SGH-T989 using xda premium

ScottBroker said:
[DF-BPA-09]
I get this error alot when making purchases in the google play store. What is the cause of this and how do you fix it?????
Click to expand...
Click to collapse
This happened to me last night, finally fixed it this morning, stop gmail from syncing, clear data in Play Store and Google Framework, reboot, and log back into Google. Done Deal.

There is a reason for this error. Purchase it when you are on that carrier's network data. It will never work over Wi-Fi. Anyone who says otherwise has obviously not tested this. Using the carrier's connection provides for and easier user experience and less safety issues for T-Mobile. Going to My Account on the T-Mobile site is a prime example as it requires a carrier connection.

aranurea said:
There is a reason for this error. Purchase it when you are on that carrier's network data. It will never work over Wi-Fi. Anyone who says otherwise has obviously not tested this.
Click to expand...
Click to collapse
This ^ and often the system goes down for maintenance or due to outages.
Always check the Google Play Store Known Issues link http://support.google.com/androidmarket/bin/static.py?page=known_issues.cs&ki_topic=1319135 before even beginning to troubleshoot problems or you will be wasting your time.
There is an open issue with the error and the only fix now is to clear the cache like others have already stated.

I have also found that if you are doing a Titanium Backup it helps not to backup the Google Play Store or the Google Framework Services.... in doing so I have had better success avoiding the issue described in the OP.

Google Play Error 963

Been searching a solution with no luck. When I try to update, or download new apps, I get an error for the google play store saying "APP NAME" could not be downloaded due to an error. (963). I have tried removing my google account and clearing cache in TWRP then readding my google account, but it still doesn't work. Any help would be appreciated.

I'm in the same boat with no real solution yet,... I'm working on it though. Tried clearing cache and reinstalling rom to no avail.

If you say you reflashed and it still didn't work try a full format. The problem could also lie in your account. Try your account in another phone (if available) or try creating a new account. Also it's strange that no mention of this error (963) can be found anywhere

I just started getting this error very annoying. Running stock, not rooted, htc one m8
Sent from my HTC6525LVW using Tapatalk

I'm having same issue I can't download or update from the play store. I'm on an htc one m8 rooted s off running latest bad boyz rom. I never had the problem before til after I updated the Rom.

I'm getting this error too.

Is there any fix for that ?

I've also been getting this silly error lately. Seems that the connection keeps dropping the whole time and it constantly re-downloads the app/update. Just to have it throw out the error after a while.
I've got the updates to download eventually, after uninstalling the Google Play updates form apps in settings. After that it removed the generic Google Play icon from desktop/app drawer and replaced it with vendor.android.etcetc. At which point I could download the update fine but as soon as it started to install the entire Google Play crashed. It did this 3 times though, afterwards it installed the update fine and for some reason even the "Google Play" icon is back at homescreen/app drawer.
Don't know if it's a feasible solution but it worked for me to do updates. Seems like only HTC One m8 specific problem for now? I ran the updates at the same time from 4 devices(Galaxy S6 Edge, Note 10.1 tablet and a local carrier made android phone(cheapy in other words)). It worked on all of them except the HTC One M8.

BerndM14 said:
I've also been getting this silly error lately. Seems that the connection keeps dropping the whole time and it constantly re-downloads the app/update. Just to have it throw out the error after a while.
I've got the updates to download eventually, after uninstalling the Google Play updates form apps in settings. After that it removed the generic Google Play icon from desktop/app drawer and replaced it with vendor.android.etcetc. At which point I could download the update fine but as soon as it started to install the entire Google Play crashed. It did this 3 times though, afterwards it installed the update fine and for some reason even the "Google Play" icon is back at homescreen/app drawer.
Don't know if it's a feasible solution but it worked for me to do updates. Seems like only HTC One m8 specific problem for now? I ran the updates at the same time from 4 devices(Galaxy S6 Edge, Note 10.1 tablet and a local carrier made android phone(cheapy in other words)). It worked on all of them except the HTC One M8.
Click to expand...
Click to collapse
You had the problem on 4 devices with the same Google account connected?? Have you tried switching to another Google account? Or have two added and changing the account?

I had this last night. I fixed it by uninstalling the updates to Play Store and clearing it's data/cache.
As an aside I had updated Play Store from APKMIRROR prior to this problem.

TwinAdk said:
You had the problem on 4 devices with the same Google account connected?? Have you tried switching to another Google account? Or have two added and changing the account?
Click to expand...
Click to collapse
No, I said it seems like it might only be a HTC One M8 specific problem. I ran the same update on 4 devices(For a game) and the only one that had the error was my HTC One M8, all of the other devices updated all their various updates without any problems at all.
4 Devices, 4 different Google accounts. Only the M8 had error when updating.
Though by the looks of the post by Chris it seems that uninstalling the Google Playstore updates worked for him as well. Don't know if it might be a problem that crept in with the latest updates to M8 devices for Play store, but even if that is the case then I don't know why there aren't more people complaining about the same issue.

Just started having this particular problem as well. Had a similar issue earlier on but with a different error code and if I restarted my phone, I could download apps again no problem. Now, the only way for me to fix the problem is by uninstalling the updates to the Play Store. Wonder what the issue is.

Just trouble shooting here but, what kind of apps has everyone been having this problem with? I've only tried to download games recently and continue to have this problem. Every now and then one works. Gonna try some other kind of apps now and report back.

I'm also having trouble with the same error code. :/ I uninstalled an app and tried to reinstall it and this error code came up. I'm pretty sure last night several apps updated just fine though, so it's very strange. I'm just trying to download a free game that I haven't really had any trouble with before. I'm also on a m8. Clearing the search history and turning off WiFi didn't work.
Sorry to sound like a noob, but a couple people mentioned uninstalling the latest Google play store update but I have no idea how to go about doing this. Any help with that would be appreciated.
Update: Got it working again. I uninstalled the latest play store updates, opened it back up, got a different error code (906). Cleared the cache, uninstalled, opened back up and then it worked. Don't really know why.

Hi,
I had the same problem, too with my HTC One M8 (on Android Revolution HD 41.0). Uninstalling the Play Store Updates eventually worked for me. Though, for some reason I had to uninstall them twice. The reason could have been that at the first time, I had stopped the Play Store App previous to uninstalling the updates (only at the second time, when I didn't stop the app beforehand, a seperate uninstalling screen popped up).
Cheers
Update: It seems that it only worked for a short time. I could only install one app(which definetly didn't work beforehand) after about 15 minutes I tried to install another app which didn't work; however, when I repeatedly uninstalled the Play Store updates I could install the second app as well. Maybe the Play Store silently installed some updates in the meantime!? :/
Does anyone know how to prevent the Play Store from installing updates of itself automatically until the whole issue is fixed?

I have the same problem from today ,witch I think come from that I updated Google Play Service.

My fix
The way I fixed it was by deleting the files already downloaded (they accumulate after failed download to big amounts of memory) in ''HTC One_M8\Internal storage\Android\obb'' (you might want to delete updates from your Play Store app as well just in case).
name of the folder you want to delete might be hard to find but easy way to find it is by searching for the name of the publisher of the app you are trying to delete which you can find in play store on the app's page
hope it helps, good luck

I've uninstallled Google play store updates and cleared the cache, it is now fixed

error 936
I thing I found the problem. Some app put information on SD card. I remove the app information on SD card (move dack to internal Memory). Then I download the update. The update OK,no problem.

Dan the wolf said:
I thing I found the problem. Some app put information on SD card. I remove the app information on SD card (move dack to internal Memory). Then I download the update. The update OK,no problem.
Click to expand...
Click to collapse
You are absolutely right!
I have experienced this weird issue after moving to SD a lot of apps. So to sort it out it is necessary to uninstall and then install the each app from the playstore or just move them back to the internal storage before updating.

Google Services Issue

Hi there,
I left my phone on (i927, CM11, 4.4.4) when I was away and when I returned, I noticed that there are multiple error messages. They appear all the time, even after a reboot.
These are the errors I am getting:
Unfortunately, Google Play services has stopped.
Unfortunately, the process com.google.process.gapps has stopped.
Unfortunately, Google Services Framework has stopped.
Also, when I try to log into Google Play , it says Authentication Required and won't let me retry to login.
Any advice would be much appreciated.
Many thanks in advance!

azwindsor said:
Hi there,
I left my phone on (i927, CM11, 4.4.4) when I was away and when I returned, I noticed that there are multiple error messages. They appear all the time, even after a reboot.
These are the errors I am getting:
Unfortunately, Google Play services has stopped.
Unfortunately, Google Services Framework has stopped.
Also, when I try to log into Google Play , it says Authentication Required and won't let me retry to login.
Any advice would be much appreciated.
Many thanks in advance!
Click to expand...
Click to collapse
Go into settings apps and find and open Google play settings.
Try to uninstall updates of it then reboot and open Google play again.
#
Sent from my LG-H815 using XDA Labs

steadfasterX said:
Go into settings apps and find and open Google play settings.
Try to uninstall updates of it then reboot and open Google play again.
#
Sent from my LG-H815 using XDA Labs
Click to expand...
Click to collapse
Many thanks for the quick response! It seems that less errors are popping up, but they still do. Google Play still doesn't work.

azwindsor said:
Many thanks for the quick response! It seems that less errors are popping up, but they still do. Google Play still doesn't work.
Click to expand...
Click to collapse
Which gapps do you have inatalled?
Sent from my LG-H815 using XDA Labs

I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.

Wr4i7h said:
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Click to expand...
Click to collapse
This sounds very promising, many thanks for sharing your experience and the fix! I will try it and post the results here.
I will also try to find out what gapps I have installed just in case.

Have this problem too
Wr4i7h said:
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Click to expand...
Click to collapse
I had this problem too. I was running a custom ROM - Omni ROM 4.4. I also observed that everything was fine if I didn't update Play Services. However, some apps (eg current Gmail app) require it.
I have since gone back to stock ROM (ICS 4.0.4). The problem now is syncing issues. Not every Google service can sync. EG- Contacts, Keep, Calendar. _ they can't sync. WhatsApp and SwiftKey also cannot connect to my google account. That's where I'm at now. But at least, the phone is usable. It's the syncing problem that I was searching for a solution for and I saw this thread.

TheoFitchner said:
I had this problem too. I was running a custom ROM - Omni ROM 4.4. I also observed that everything was fine if I didn't update Play Services. However, some apps (eg current Gmail app) require it.
I have since gone back to stock ROM (ICS 4.0.4). The problem now is syncing issues. Not every Google service can sync. EG- Contacts, Keep, Calendar. _ they can't sync. WhatsApp and SwiftKey also cannot connect to my google account. That's where I'm at now. But at least, the phone is usable. It's the syncing problem that I was searching for a solution for and I saw this thread.
Click to expand...
Click to collapse
Late reply, but if you use Google Play services 10.0.84, as in the post I linked, sync will work again.

Update: According to this post, the issue will be fixed properly by Google soon. So get ready to delete those directories to allow Play services to update themselves.

use beta gps from here:
http://www.apkmirror.com/apk/google-inc/google-play-services/google-play-services-10-5-48-release/

Hi all, many thanks for all of your responses. I didn't get to try Wr4i7h's suggested fix, but updating Google Play to the latest version today has solved the problem!