HTC One M9: Fine Screen Scratches Everywhere - One (M9) Q&A, Help & Troubleshooting

I've had my phone for 3 months and so far I've babied it taking great care to keep it in excellent condition. I use a thick dual layer case rubber/hard-shell to keep any dings,scratches or drops to a minimum though I have never dropped it once, I only clean it with my lens cleaning cloth with water or lens cleaning spray with light pressure.
The only reason I am even talking about this at all is I am a little bit pissed off that the screen is littered with fine scratches everywhere.
I thought gorilla glass 4 would have been enough for a light user like myself I barely text, make any phone calls, use apps or the internet and clean it once every few days to a week, I did how ever buy a temped glass screen protector but it did not work out basically one corner was not sticking so I had to send it back sadly.
I'd like to take pictures but I don't have another camera other than my phone and they are so fine that you can only see them with your eyes.
Has anyone else had scratches like this? I'd like to hear that I am not the only one out there.

Do you live in a dusty area? My screen is still pristine.

iElvis said:
Do you live in a dusty area? My screen is still pristine.
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No I live in Vancouver area here things are pretty humid and not a lot of dust.

Same here. Woke up one morning after babying this phone for 2 months and theres a big fat deep scratch in the screen.
Fairies must have had a battle royale on it to scratch it this bad!.
Sent from a stolen HTC M9

Next time buy a tempered glass I am so use to them the only time I use a phone as it comes is when I first buy it. I use it for about a week with no protection but remembered I paid over $600 for it so I protect m6 investment a little

ghosttown242 said:
Next time buy a tempered glass I am so use to them the only time I use a phone as it comes is when I first buy it. I use it for about a week with no protection but remembered I paid over $600 for it so I protect m6 investment a little
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I see what you're saying but it needn't be.. The cost of devices these days should include protection from these things.. Gorilla glass 4.. Bulls**t.
Sent from a stolen HTC M9

shivadow said:
I see what you're saying but it needn't be.. The cost of devices these days should include protection from these things.. Gorilla glass 4.. Bulls**t.
Sent from a stolen HTC M9
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Cars cost a lot also and they scratch and dent. You sound like you want a bulletproof phone aye

My car is 13 years old and not a single dent. Scratches yes, but caused by stones on the road not fluff in my pocket. I didn't have to wrap my car in a case or add glass for glass protection.. Bad analogy.
To be honest my phone cost more than the car too.
I don't want a bullet proof phone but one that can handle everyday wear and tear would be nice.
Sent from a stolen HTC M9

shivadow said:
My car is 13 years old and not a single dent. Scratches yes, but caused by stones on the road not fluff in my pocket. I didn't have to wrap my car in a case or add glass for glass protection.. Bad analogy.
To be honest my phone cost more than the car too.
I don't want a bullet proof phone but one that can handle everyday wear and tear would be nice.
Sent from a stolen HTC M9
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Try using a Samsung to see if scrathes don't show up lol

ghosttown242 said:
Try using a Samsung to see if scrathes don't show up lol
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I upgraded from an s3 to this m9 and i can safely say the s3 was far more resilient.
Sent from a stolen HTC M9

Doesn't seem like anyone else has this. Gorilla glass is scratch resistant, not scratch proof, but it is highly unlikely lint will scratch your screen like that. I've had my M9 for over five months and always carry it in my pocket. I only have a few very light scratches, barley visible, and I'm pretty sure they didn't happen in my pocket. I go saltwater fishing all the time, so I'm surprised my screen is not much worse.

1st world problems..
Sent from my HTC One M9 using XDA Free mobile app

The OEM of your phone is irrelevant, since no phone OEM makes the glass on your screen. Pretty much all flagship phones nowadays use the same glass.
If your screen is scratched, it's because of how you're using it and what it's being exposed to. It's not like the screen is magically picking up scratches. You're using it around sand/dust/something else that is harder than the screen material.

I heard there are self-healing screen protectors out there but I am not sure if they are legit... Any tried? I have been using Jedi Shield tempered glass, never have scratch on it, cheaper than Zagg and works well for me.

Related

Htc Desire screen is Gorilla glass confirmed in gsmarena..

Firstly please check the link..
http://www.gsmarena.com/htc_desire-3077.php
so..as u can see our Desire's screen glass is Gorilla glass confirmed only by gsmarena and i also checked other sites but none of them contain this spec.
so i'm kinda confused regarding this, coz i dont want to use my phone with plastic screen which protector worn out within few days and have to change over and over again..
so what is ur xperience using Desire without any screen protector?
Just NO. Yep, sure it doesn't get scratched by keys and knives, but if you keep it in your pocket thin and sharp dust particles can be deadly. A friend of mine tried to go without a screen protector, and after a month or so there were a few light scratches...guess what happens if you go on like that for a year or so. Also, the first time you go to the seaside you're screwed: so happened to my gf with her brand new ipod touch, which now has a big nice smile in the middle of the screen...dust/sand particles are really dangerous, even for gorilla glass, believe me.
Firstly a screen protector wont 'wear out' within a few days, unless you have finger nails like edward scissorhands then itll last for months before needing to be changed.. ive had my cheap protector on for 3 months already and its still as good as new.. not bad whan it was something like a quid for 6.. and when i do come to change it I know theres still a pristine screen underneath.
Secondly even if it is so called gorilla glass its not immune to getting scratched, isnt it best to have an extra layer that can get scratched before the glass below it does?
You just have to look at the state of some iphones to realise gorilla glass isnt all its cracked up to be
Absolutely no scratches
My Desire was one of the first delivered last year - and until today there is absolutely no scratches on the glass. And I wear the phone with me every day, it has fallen into the dust etc., etc. The metal frame has scratches, the metal plate around the cover of the camera. But not the front glass. I'm really extremely happy with the glass quality.
glumardok said:
My Desire was one of the first delivered last year - and until today there is absolutely no scratches on the glass. And I wear the phone with me every day, it has fallen into the dust etc., etc. The metal frame has scratches, the metal plate around the cover of the camera. But not the front glass. I'm really extremely happy with the glass quality.
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You might have been lucky there..ever tried to look at it under a very strong light? Micro scratches aren't very likely to be seen in normal use.
I scrached it with sand so easy and once it felt on flor and got deep and wide scraches on glass and small bumps on metal. When screen is off I can see scraches easy.
Sent from my HTC Desire using XDA App
I confirm: absolutely no scratches. NO. Not big, not micro. None. Niente. Nada. Nirwana. Gar Nix. Rien du tout.
And if they aren't noticeable under normal light what does it matter
My 1st desire arrived the day after orange put them on sale, so it was one of the 1st. After 2 weeks of keeping it in my suit pocket the screen had some nice scratches on it (probably from a lighter). So I would say all ways have a protector on it, in my case a Zagg which went on my 2nd desire, 1st one got sent back as it was playing up later to be found out it was due to using some power saving app, least the replacement arrived with no scratches and the zagg went straight on.
Someone should do this to their Desire: http://www.youtube.com/watch?v=b2EYnUGUti0
Until then, I do not believe this has gorilla glass.
peytral said:
Someone should do this to their Desire: http://www.youtube.com/watch?v=b2EYnUGUti0
Until then, I do not believe this has gorilla glass.
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omg!!!! thats brutal!!!
thanks all for helping me to determine weather should i use my desire with or without screen protector....
so the bottom line is our desire actually doesn't have gorilla glass screen and it is not advised from most of u that not to use without screen protector...
Well, tbh i don't know wether it's gorilla glass or not...what i do know about that kind of glass is that it offers a good resistance when you try to break it, and it's overall more durable, otherwise it's like any kind of scratch resistant glass. This said, there's plenty of vids on youtube showing gorilla glass getting scratched (like this http://www.youtube.com/watch?v=EimSyAIuDoI&feature=youtube_gdata_player), so why risking it, i'd say
I'm fairly certain its not Gorilla Glass since I've got a couple fairly big scratches through normal use.
glumardok said:
My Desire was one of the first delivered last year - and until today there is absolutely no scratches on the glass. And I wear the phone with me every day, it has fallen into the dust etc., etc. The metal frame has scratches, the metal plate around the cover of the camera. But not the front glass. I'm really extremely happy with the glass quality.
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Same here, I've been using it since april 2010 and there are no scratches!
vnvman said:
You might have been lucky there..ever tried to look at it under a very strong light? Micro scratches aren't very likely to be seen in normal use.
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Well, if the scratches are so small one cannot see them under normal conditions then I wouldn't care about them at all...
Philko said:
Well, if the scratches are so small one cannot see them under normal conditions then I wouldn't care about them at all...
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Well it still means that it can be scratched: if it falls face down on gravel you can be quite sure you'll get something noticeable
Also, maybe tiny scratches won't annoy you, but for sure they will affect screen durability...i mean it could crack more easily you know.
Hey man, i don't wanna be a ****, i just wanna say that all of the superduper hax glass powered devices i had or stumbled across in my long phone nerd career got scratched sooner or later...but hey, at the end of the story it's your baby, not mine
Also its kind of pot luck wether you get a good qualitly screen protector.
I bought mine for like £2 for 6 and they show scratches after a week
whereas my friends ones, which were also bought from ebay for a similar price do not
show one scratch in months, and hes a bmx rider and his phone goes through alot
more than mine. All his friends with iphones have cracked screens so its stronger than
that at least. Ill always use a screen protector anyway, gorilla glass or not.
people...google it. here is a link. my desire has no scratches at all, and i hate screen protectors. i like my phone pure - without anything on it. all the best
I cannot post links, so go to the corning gorilla glass and see the products
the desire definitely does not have gorilla glass. it is very odd that corning who makes gorilla glass says that the desire does have it though that is incorrect as htc has said it does not. i had my desire without a case for a few weeks and it has 2 micro scratches that can only be seen when you shine a light on it while the screen is off. i hate the feel of screen protectors so i just have a plastic case for it and i haven't seen any new scratches on it for over a year.
er...just buy a case, no screen protectors needed. My Desire is 12 months old and not a mark on it. Case I use hardly adds any bulk whatsoever.
http://www.play.com/Mobiles/Mobile/...&searchstring=htc+desire+case&urlrefer=search

Tiny scratch...

I'm extremely careful with my devices, and the slightest damages can get me pissed off like nobody can imagine.
Today I used a pixel tester to see if I had any scratches on my screen, and sure enough, there was an extremely small scratch, that you can barely see, even with your eyes right up to the screen. I had a very hard time even keeping my eye on it. But still, just the idea of a scratch pissed me off so much.
Is this a sign of what's to come? I didn't think I would need a screen protector. I thought the reinforced glass would be just as good as Gorilla Glass, but I guess not, since none of my past Androids have had scratches on them before. None at all.
Should I spend $20 that I don't even have yet on a screen protector? I don't want the screen quality to go down, and I can't put screen protectors on on my own, so I usually pay BestBuy to put Zaggs on, which they mess up by trapping dirt under. I'm not going insane over the scratch, but I keep thinking about what could possibly happen next.
I have a TPU case on my phone's exterior, and I keep the phone in a silk pouch when it's in my pocket (that pocket is dedicated to the phone only, by the way).
jason2302 said:
I'm extremely careful with my devices, and the slightest damages can get me pissed off like nobody can imagine.
Today I used a pixel tester to see if I had any scratches on my screen, and sure enough, there was an extremely small scratch, that you can barely see, even with your eyes right up to the screen. I had a very hard time even keeping my eye on it. But still, just the idea of a scratch pissed me off so much.
Is this a sign of what's to come? I didn't think I would need a screen protector. I thought the reinforced glass would be just as good as Gorilla Glass, but I guess not, since none of my past Androids have had scratches on them before. None at all.
Should I spend $20 that I don't even have yet on a screen protector? I don't want the screen quality to go down, and I can't put screen protectors on on my own, so I usually pay BestBuy to put Zaggs on, which they mess up by trapping dirt under. I'm not going insane over the scratch, but I keep thinking about what could possibly happen next.
I have a TPU case on my phone's exterior, and I keep the phone in a silk pouch when it's in my pocket (that pocket is dedicated to the phone only, by the way).
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Try Ghost Armor.
It will fill in the scratch.
Its nearly invisible (you can only see the outline if you look for it).
They will put it on for you.
Its $20 with a lifetime guarantee.
It feels like the actual screen.
Sent from my DROID RAZR using xda premium
So you're extremely anal about scratches, but you don't use a screen protector? It doesn't matter what the screen is made of, its not invincible. Things happen.
And not sure why you "can't put screen protectors on". Apparently you're unhappy with the way they do it. Just follow the instructions and do it yourself.
Seems like you're being a bit contradictory.
martonikaj said:
So you're extremely anal about scratches, but you don't use a screen protector? It doesn't matter what the screen is made of, its not invincible. Things happen. /QUOTE]
Agree 100%
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Seriously too many of these threads, this glass and gorilla glass is basically the same, just because you got lucky with a device with gorilla glass and not the GN is just that LUCK!, my cowon S9 has gorilla glass and it was scratched from just being in my pocket.
if you buy an expensive gadget spend a couple dollars and get a screen protector a few dollars now may save you alot more if you damage it. Glass, coating or no coating will always scratch.
Spend $300 + on a device but won't spend $10-$20 on a screen protector. Then cry when the screen gets a scratch, only one at fault here is you. If you're that OCD about your devices to hold the phone up right infront of you eyes... No comment there.
Zagg that's all I'm going to say, applied it to my baby when she came right out of the box because I'm the same way about my screen but go the extra mile and spend the $10 to $20 on a good screen protector lol .
Sent from my Unlocked Rooted G Nexus
I love when people imply that those who don't use screen protectors are either cheap, lazy, or dumb, yet ignore the fact that every screen protector out there degrades the look and/or feel of the screen in some manner. Some of us that are anal about scratches are just as anal about "ruining" the screen with a protector. Just saying.
Sent from my Galaxy Nexus using xda premium
I've had my GN for 3 weeks, no scratches, and it's been dropped from about 2 feet of the ground twice (indoors).
nyijedi said:
I love when people imply that those who don't use screen protectors are either cheap, lazy, or dumb, yet ignore the fact that every screen protector out there degrades the look and/or feel of the screen in some manner. Some of us that are anal about scratches are just as anal about "ruining" the screen with a protector. Just saying.
Sent from my Galaxy Nexus using xda premium
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I dont feel degraded at all. Imported hk screen protector at that.
Sent from my Galaxy Nexus using xda premium
nyijedi said:
I love when people imply that those who don't use screen protectors are either cheap, lazy, or dumb, yet ignore the fact that every screen protector out there degrades the look and/or feel of the screen in some manner. Some of us that are anal about scratches are just as anal about "ruining" the screen with a protector. Just saying.
Sent from my Galaxy Nexus using xda premium
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No offense, but getting annoyed about an almost imperceptible scratch on a device that you take with you everywhere you go day-in-day-out is like complaining when your nice shoes get wet. Yeah, I know you paid a lot for the thing, but the thing isn't made of unicorn-tears.
As another poster said: reality is going to happen and you have to make a concession. Protect your investment with a screen protector and take the visual hit, or enjoy the beauty of the device, but risk it getting a few scratches from normal use.
Personally I used to have a Zagg screen protector for my G1 and then my Vibrant for a few months. The Vibrant had Gorilla Glass so I got rid of the Zagg protector and was happier for it. I have enough other crap to worry about than whether my (rapidly) depreciating electronics item gets a scuff on it.
reuthermonkey said:
No offense, but getting annoyed about an almost imperceptible scratch on a device that you take with you everywhere you go day-in-day-out is like complaining when your nice shoes get wet. Yeah, I know you paid a lot for the thing, but the thing isn't made of unicorn-tears.
As another poster said: reality is going to happen and you have to make a concession. Protect your investment with a screen protector and take the visual hit, or enjoy the beauty of the device, but risk it getting a few scratches from normal use.
Personally I used to have a Zagg screen protector for my G1 and then my Vibrant for a few months. The Vibrant had Gorilla Glass so I got rid of the Zagg protector and was happier for it. I have enough other crap to worry about than whether my (rapidly) depreciating electronics item gets a scuff on it.
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Great post. You hit the nail right on the head, especially with your middle paragraph.
It can't be stressed enough that reinforced glass isn't scratch proof. And a good screen protector doesn't affect the screen quality.
Sent from my Galaxy Nexus using XDA App
noobdeagle said:
Seriously too many of these threads, this glass and gorilla glass is basically the same, just because you got lucky with a device with gorilla glass and not the GN is just that LUCK!, my cowon S9 has gorilla glass and it was scratched from just being in my pocket.
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No it's not. It's not even close. I don't know why some of you persist on saying this but it simply isn't true. There are others like myself on here who have owned a gorilla glass phone for over a year and next to no one has a scratch on them. Yet we all have tiny scratches on our GN's after mere weeks. And that's absolutely babying the device compared to not giving a **** with the gorilla glass device. You do the math.
hbkmog said:
It can't be stressed enough that reinforced glass isn't scratch proof. And a good screen protector doesn't affect the screen quality.
Sent from my Galaxy Nexus using XDA App
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If you don't see or feel the difference, then that's good for you. Seriously. Every screen protector I've ever tried - and I've wasted a lot of money trying a lot - changes the way the screen looks in some way. Whether it's a visible texture (i.e., "orange peel" effect) or slight dulling of the colors on the screen, they do affect the screen quality in some manner. And that's not even taking the feel of the screen protectors into account.
vapotrini said:
No it's not. It's not even close. I don't know why some of you persist on saying this but it simply isn't true. There are others like myself on here who have owned a gorilla glass phone for over a year and next to no one has a scratch on them. Yet we all have tiny scratches on our GN's after mere weeks. And that's absolutely babying the device compared to not giving a **** with the gorilla glass device. You do the math.
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I have to agree with this. I've come to accept the fact that this glass isn't as durable as other glass since I absolutely love this phone, but to insist that this glass is on par with other, more durable glass is being dishonest or uninformed.
I have to agree with nyijedi and vapotrini here. I thought the days of needing a screen protector were long in the past, as they should be. I wasn't nearly as careful with my SGS2 and had no problem putting it in my bare pocket. I just inspected it and saw absolutely no signs of even the smallest scratch.
Yet, I had my GNex out of the packaging for a total of 1 day before I noticed a small, visible scratch on my screen simply from either having it in the pocket of my dress pants or using the touch screen with my finger. I am a germ freak who washes my hands at least 10 times a day. I don't roll around in the dirt either so I assure you that my pockets are as clean as they can possibly be.
You guys say that after spending $300 on a phone you should be forced to spend an additional $20+ for a screen protector. But I say that a $300 phone should not have a screen with coating that can be scratched simply by putting it in your pocket. I understand that glass scratches, including Gorilla Glass. But it takes much more to scratch other Android phones than it does to scratch this thing.
It's a design flaw, pure and simple. This is a problem the first touch screen phones had. A brand new phone like this should not have such a stupid issue IMO.
What exactly is stupid about the fact that everything is susceptible to damage? No one forced you to buy the phone and no one will force you to buy a screen protector for it. Be thankful you've got the cash for something so nice in the first place and if you don't want any scratched then get a protector or leave it on the box and never use it. Or, just don't buy a screen protector at all.
Its as simple as that.
Sent from my Full Android on Bravo using xda premium
lathanub said:
....
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You are missing the point completely.
Let me simplify this - You can walk into the local store of any mobile carrier right now and pay less than $100 for a phone that you can use as normal on a daily basis (including putting it in your pocket), without worrying about scratching the screen. Yet, our $750 phone scratches the second you put it in your pocket and you don't see a problem with that?
The problem is that ALL of you are talking without any sufficient data to prove your point.
To make a valid statement about the quality/hardness of the GN display, you need to either scientifically test it and/or compare a lot of phones in standardized practical tests.
Unless you have done that, none of you can say anything valid about the screen.
"I am super careful with my phone, haven't scratched any of my 5 dozen phones before but I scratched my GN in 3 days" doesn't say anything at all about the glass quality and neither does the opposite.
2 scratch test videos right off youtube. Not definitive, of course, but seems to fair well to a knife and some keys.
http://www.youtube.com/watch?v=uyLC61JxsJQ
http://www.youtube.com/watch?v=PkcYWwqO7oI
That 2nd one breaks my heart since he's stratching the hell out of the phone AS HE'S ACTIVATING IT. Hasn't even let it get to the home screen before he tries to destroy it.

this phone appears too fragile!

So I have a cracked back cover, and I now found a crack on the plastic bezel today. Not drop damage. It must be stress fracturing or something. I also have minor scratches on screen. The stuff I wouldn't see until a year of use with prior gorilla glass phones.
My buddy dropped from pocket onto his wood deck and the glass cracked.
I see multiple people reporting cracked screens from minor falls.
Starting to question the reliability of what appeared to be a great device. Phones shouldn't need babied.
Other thoughts or experiences?
Dropped mine the other day, minor dent to bezel next to screen and its barely noticeable. Kicker to the while thing is that I was on my way into T-Mobile to return the case that was on it and I dropped it coming out of my car. It bothers me but at least the screen didn't take any damage. I have the full coverage on it in case of any future damage. But the phone definitely needs to be babied.
No case? No screen protector? I've dropped mine 3-4 times...no damage to either casing or screen. For a $500 device...keep it reliable by buying **** for it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
defnow said:
No case? No screen protector? I've dropped mine 3-4 times...no damage to either casing or screen. For a $500 device...keep it reliable by buying **** for it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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I have a ****ty screen protector on it now, and yes I have a case. My buddy's screen cracked while in a case from a waist high fall.
I haven't needed a screen protector since gorilla glass. That's been like 4 phones ago. I never experienced scratching like I have now.
Seems like you may be a little to rough...Buy a case. Hell even a flip cover would provide "Some" protection. No one ever plans to drop their phone, it happens. Even the smallest dent would bother me lol.
solution = get a case + screen protector. Honestly this is a device you use all day and carry with you. You are bound to drop it, let it slip out of your hand or watch it fall out of your pocket, bag, etc. dropping phones happens! it not just some myth..
A.VOID said:
So I have a cracked back cover, and I now found a crack on the plastic bezel today. Not drop damage. It must be stress fracturing or something. I also have minor scratches on screen. The stuff I wouldn't see until a year of use with prior gorilla glass phones.
My buddy dropped from pocket onto his wood deck and the glass cracked.
I see multiple people reporting cracked screens from minor falls.
Starting to question the reliability of what appeared to be a great device. Phones shouldn't need babied.
Other thoughts or experiences?
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You're kidding right? Have you watched this: http://www.youtube.com/watch?v=kuq4eocS_GY
A.VOID said:
So I have a cracked back cover, and I now found a crack on the plastic bezel today. Not drop damage. It must be stress fracturing or something. I also have minor scratches on screen. The stuff I wouldn't see until a year of use with prior gorilla glass phones.
My buddy dropped from pocket onto his wood deck and the glass cracked.
I see multiple people reporting cracked screens from minor falls.
Starting to question the reliability of what appeared to be a great device. Phones shouldn't need babied.
Other thoughts or experiences?
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maybe you should stop treating your 500$ electronics like their childrens toys. had mine a week and its still unblemished.
chamberc said:
You're kidding right? Have you watched this: http://www.youtube.com/watch?v=kuq4eocS_GY
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Ha. Case on phone and still cracked bezel without dropping.
Case on buddy's phone and still cracked.
I don't care about a YouTube video when I have real world experiences that show otherwise.
A.VOID said:
Ha. Case on phone and still cracked bezel without dropping.
Case on buddy's phone and still cracked.
I don't care about a YouTube video when I have real world experiences that show otherwise.
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How about some pics of your and your buddy's phone.
Smartass solution: Take better care of your stuff. I've had a cell phone for 8 years and not once have I dropped any of them on a hard surface.
Real solution: Get a protective case, not a cheap little plastic something. Otterbox Defender or Trident Kraken.
Sunsparc said:
Smartass solution: Take better care of your stuff. I've had a cell phone for 8 years and not once have I dropped any of them on a hard surface.
Real solution: Get a protective case, not a cheap little plastic something. Otterbox Defender or Trident Kraken.
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Same lol. I just got a Diztronic case for it. Has received some very good reviews
Sent from my SPH-L710 using xda premium
buy it at best buy and buy the black tie for 9.99
when i ordered mine from verizon i went on youtube to learn about it and saw a guy drop an iphone and the S3 from his pocket level. Both screens cracked.
verizon offered for 6.99 two repairs per year each at a cost of 100. And, no more than 2 per year!
Best buy i found out for 9.99 will repair or replace for nothing and as many times as you like!!!
I canceled verizon and waited till best buy had it and bought it there with the black tie plan.
Be aware
fred
heck a casemate pop which is fairly small saved mine 2 times alread you cant just get a cheepie plastic snap together and think you are golden..
I've got a small scratch on my screen now that drives me nuts. I've never used screen protectors on my Galaxy S2 and Galaxy Note and never had a scratch.
I have no idea how it happened. I am very careful about putting it in empty pockets, laying it face-up, etc.
drksilenc said:
heck a casemate pop which is fairly small saved mine 2 times alread you cant just get a cheepie plastic snap together and think you are golden..
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Along the same lines, I've got the gray Speck Candyshell on mine and love it. I haven't dropped it (yet...but I will) and I'm confident it will protect it. FWIW, I've also got the ZAGG HD screen protector, so mine is well-protected.
I can't imagine people using a phone like this without some sort of case. Everyone knows how the shiny back of the Candyshell scratches, but I couldn't care less about that. I look at it like this...the scratches I see on the case would be on the back cover of the phone if it wasn't on there. Better for the case to take the damage than the phone.
stevieraveon said:
I've got a small scratch on my screen now that drives me nuts. I've never used screen protectors on my Galaxy S2 and Galaxy Note and never had a scratch.
I have no idea how it happened. I am very careful about putting it in empty pockets, laying it face-up, etc.
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A small speck of sand in your pocket is sufficient to cause a scratch, depending on how it rubs the screen.
The candy shell designs are very good tbh. I had the Speck single-piece, in black, on my Galaxy Note and it felt great. It had the lifted lip edge for the screen and a mixture between hard plastic and TPU/silicon. It cost me $45 for that case not $5 for a silicone case like those guys that cracked their phones.
Sent from my SAMSUNG-SGH-I747 using xda premium
I guess he wont come back with pictures
I love how everyone assumes I'm trolling and consistently comments about cases without reading.
Cases are used. Phones are cracked. Mine was not dropped.
Here's one pic from my cracked back. To all of you who assume your $50 case will save you... Good luck.

Return phone for scratch on screen?!

Hi, I've had my phone for 2 weeks (replaced 3 times due to battery issues) and its got a hairline scratch going all the way across the screen! It's really annoying, I bought it from Vodafone UK and am considering replacing it since I'm locked into a 2 year contract. I've been so careful with my phone, I keep it in a pocket with nothing in and haven't dropped it so I have no idea how this "gorilla glass" has gotten scratched, also the back is marked from general use and I can see shiny sivery bits on the back casing.
What could I say for them to replace it? Like I say, I feel like scum for replacing it due to a scratch, but they're taking enough from me a month!
Thank you
Most carriers I know won't replace for scratched glass unless you got it that way.
Also the gorilla glass is scratch resistant not scratch proof. Generally things like sand can still scratch it quite nicely lol.
You could try asking them but I wouldn't get your hopes up to be honest
Sent from my GT-N7100 using xda premium
+1 to above.
The HTC One X screen is 8 MOHS
Sand = 9 MOHS, hense why sand scratches it.
I think coins/keys etc are like 6 MOHS
Wilks3y said:
+1 to above.
The HTC One X screen is 8 MOHS
Sand = 9 MOHS, hense why sand scratches it.
I think coins/keys etc are like 6 MOHS
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Gorilla Glass is 7 MOHS
Sent from my GT-I9300 using xda app-developers app
sand's a *****, a beach party ended my pristine screen. my hox got a couple of scratches, but luckily they are quite tiny so it doesn't bother a lot.
in your situation I don't think they will do jack **** about it... they will probably argue that it is your own fault. Only thing to do is prevent more scratching
First thing I do to a new phone is apply screen protector, cover and store original packaging. Helps resale value heaps
Sent from...... The Milky Way
maxilick said:
First thing I do to a new phone is apply screen protector, cover and store original packaging. Helps resale value heaps
Sent from...... The Milky Way
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When I bought HOX I was all like "What's wrong with these fools buying overpriced screen protections on Gorilla Glass 2 ?!"
After over half of a year I've got only two, barely noticeable scratches so I don't think I need tape some sh*t over my display. My problem with Gorilla Glass is, that it's too hard. Normal display is more prone to scratch, but it's flexible, unlike Gorilla Glass. My HOX once slipped out of my hands and fell off stairs and since then I've got two small spots of splitted glass on sides (between the display and its frame). I hope these splits won't extend...
TommY.KillER said:
When I bought HOX I was all like "What's wrong with these fools buying overpriced screen protections on Gorilla Glass 2 ?!"
After over half of a year I've got only two, barely noticeable scratches so I don't think I need tape some sh*t over my display. My problem with Gorilla Glass is, that it's too hard. Normal display is more prone to scratch, but it's flexible, unlike Gorilla Glass. My HOX once slipped out of my hands and fell off stairs and since then I've got two small spots of splitted glass on sides (between the display and its frame). I hope these splits won't extend...
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I wouldn't call 5 protectors for $2.00 overpriced. not unless your unemployed or a vagrant.:laugh: if dropped a good cover minimizes the risks of the glass cracking/splitting.
maxilick said:
I wouldn't call 5 protectors for $2.00 overpriced. not unless your unemployed or a vagrant.:laugh: if dropped a good cover minimizes the risks of the glass cracking/splitting.
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There are also cheap screen protectors, I know, but I haven't found any of these in CZ. There are probably some on DealExtreme, though. BTW I don't think screen protector will save me from this small damage, because it's splitted like... from inside I'd sent you a photo, but best camera around atm is in my HOX

When do you buy a new glass protector?

I scratched my icarez glass protector this afternoon, I knew it was a bad ides to just throw my phone in my bag but that's why I got a protector. Now I have about a 1 inch scratch down the middle and it annoys me almost as much as if my actual screen was scratched.
Am I crazy for wanting to buy a new one now? 10$ isn't crazy but I should probably try and pace myself.
randyspants said:
I scratched my icarez glass protector this afternoon, I knew it was a bad ides to just throw my phone in my bag but that's why I got a protector. Now I have about a 1 inch scratch down the middle and it annoys me almost as much as if my actual screen was scratched.
Am I crazy for wanting to buy a new one now? 10$ isn't crazy but I should probably try and pace myself.
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I wonder what was in the bag. As all protector companies use terms like 9H hardness usually everything except sand will make such a scratch. So either they are all lying (which of course they are) or something special was in the bag (which I doubt).
Marketing BS sucks
Haha ya nothing special, some plastic headphones and some paperwork. Maybe it was a staple from that or just the zipper on the way in/out. Either way not mad one bit just amused at myself for wanting to replace the protector for doing its job and taking a scratch
I would replace it. Depending on how deep the scratch is it still turn into a crack which isn't fun.
Same i got the Nillkin 9H one, i got a small scratch on it...
Sent from from my LG-D855
My Spigen randomly cracked on my D850, I don't think there was a scratch. Also don't forget its still glass and it will eventually break depending on how deep of a scratch it is.
The only thing I could get to scratch the protector was a serrated kitchen knife. A screwdriver, scissors, keys, etc. couldn't do it.
My Nillkin one scratched in under a week.
I was on a morning flight one day and had the phone resting on my belly/lap whilst taking a nap, when I woke up I found it scratched an inch down the centre, I think it may be from the seat belt buckle.
I ordered a bepak one as that had moulded holes around speaker grille and sensor rather than a big cutout, during the time the bepak arrived a crack formed across the top separate from the original scratch.
Never again Nillkin.
MrDerrickC said:
My Nillkin one scratched in under a week.
I was on a morning flight one day and had the phone resting on my belly/lap whilst taking a nap, when I woke up I found it scratched an inch down the centre, I think it may be from the seat belt buckle.
I ordered a bepak one as that had moulded holes around speaker grille and sensor rather than a big cutout, during the time the bepak arrived a crack formed across the top separate from the original scratch.
Never again Nillkin.
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I've ordered a Bepak one today as well... read good reviews about it till now. Lets see how it holds out. I have a tendency to keep my phone in my bag while gymming & stuff so hopefully it holds a little longer that the normal ones do.
On the main topic though, just be glad you had a screen protector on atleast! That scratch directly on the screen and it would've costed far more than 10$! Then again, you're not crazy about wanting to replace it right away.. the G3 is a piece of beauty and a scratch makes it really annoying everytime you see it.
if4ct0r said:
I've ordered a Bepak one today as well... read good reviews about it till now. Lets see how it holds out. I have a tendency to keep my phone in my bag while gymming & stuff so hopefully it holds a little longer that the normal ones do.
On the main topic though, just be glad you had a screen protector on atleast! That scratch directly on the screen and it would've costed far more than 10$! Then again, you're not crazy about wanting to replace it right away.. the G3 is a piece of beauty and a scratch makes it really annoying everytime you see it.
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In my opinion, the nillkin is probably softer then the screen itself. It scratched up too easily.
The bepak feels "harder"
Sent from my LG-D855 using Tapatalk
MrDerrickC said:
In my opinion, the nillkin is probably softer then the screen itself. It scratched up too easily.
The bepak feels "harder"
Sent from my LG-D855 using Tapatalk
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Strange isn't it. Both mention 9H hardness. Yet one feels softer and scratches easily. I guess you cant't really trust what these guys mention on their product description.
I wouldn't worry about it as long as actual screen us not damaged. I would wait until the protector screen actually damaged or cracked.
I had my nexus 4 for over a year without a screen protector and still don't see a scratch on it.
This lg has the same glass I believe. Gorilla glass 3 I think. I don't think a screen protector is needed though maybe it would help with keeping the glass from shattering. I'm not sure though. I would get one if that is the case.
Sent from my LG-D851 using XDA Free mobile app
I might take some hate for saying this, but I've always been an advocate of the plastic screen protectors. I've tried the glass, and encountered the same problems that you states, OP. I find that the plastic ones work better for me.
There was a ton of marketing and advertising for the glass stuff, but I think that it was a little over the top. The plastic is better in my opinion.
dianestory2 said:
The plastic is better in my opinion.
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How is that?
It's considerably more difficult to put on without getting bubbles.
It's considerably less panel-breaking protective.
It's considerably less scratch resistant.
It's considerably less smooth.
These, by the way, are not personal judgments but facts
Plastic screen protectors attract a crap load more finger prints and are harder to clean off compared to glass.
Cailifu brand on Amazon claims to carry a 1 year warranty. Came with the exact same inserts and application tools as the icarez
Sent from my LGLS990 using XDA Free mobile app
Does the screen protector just protect from scratches or would it also help with a drop?
Sent from my LG-D851 using XDA Free mobile app
I am using a glass protector for now 1.5 month and not a single scratch yet! It's however significantly thicker than plastic one! Sometimes I feel the touch less responsive.. It also catches fingerprint and dirt like a magnet lol (probably no oleophobic coating) I found the G3 screen itself very very good! your finger just slips fluently across the screen and barely catches any fingerprint! I installed one just for extra protector I'd say worth it if you don't mind cleaning your screen more frequently
Pfeffernuss said:
How is that?
It's considerably more difficult to put on without getting bubbles.
It's considerably less panel-breaking protective.
It's considerably less scratch resistant.
It's considerably less smooth.
These, by the way, are not personal judgments but facts
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Click to collapse
1) not if done the right way
2) agreed
3) I've never ever ever had a scratch on my phone, plastic or glass
4) only a little.
For my personal lifestyle, I don't really care that much about all of that. I'm glad you are so supportive, though

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