Return phone for scratch on screen?! - HTC One X

Hi, I've had my phone for 2 weeks (replaced 3 times due to battery issues) and its got a hairline scratch going all the way across the screen! It's really annoying, I bought it from Vodafone UK and am considering replacing it since I'm locked into a 2 year contract. I've been so careful with my phone, I keep it in a pocket with nothing in and haven't dropped it so I have no idea how this "gorilla glass" has gotten scratched, also the back is marked from general use and I can see shiny sivery bits on the back casing.
What could I say for them to replace it? Like I say, I feel like scum for replacing it due to a scratch, but they're taking enough from me a month!
Thank you

Most carriers I know won't replace for scratched glass unless you got it that way.
Also the gorilla glass is scratch resistant not scratch proof. Generally things like sand can still scratch it quite nicely lol.
You could try asking them but I wouldn't get your hopes up to be honest
Sent from my GT-N7100 using xda premium

+1 to above.
The HTC One X screen is 8 MOHS
Sand = 9 MOHS, hense why sand scratches it.
I think coins/keys etc are like 6 MOHS

Wilks3y said:
+1 to above.
The HTC One X screen is 8 MOHS
Sand = 9 MOHS, hense why sand scratches it.
I think coins/keys etc are like 6 MOHS
Click to expand...
Click to collapse
Gorilla Glass is 7 MOHS
Sent from my GT-I9300 using xda app-developers app

sand's a *****, a beach party ended my pristine screen. my hox got a couple of scratches, but luckily they are quite tiny so it doesn't bother a lot.
in your situation I don't think they will do jack **** about it... they will probably argue that it is your own fault. Only thing to do is prevent more scratching

First thing I do to a new phone is apply screen protector, cover and store original packaging. Helps resale value heaps
Sent from...... The Milky Way

maxilick said:
First thing I do to a new phone is apply screen protector, cover and store original packaging. Helps resale value heaps
Sent from...... The Milky Way
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Click to collapse
When I bought HOX I was all like "What's wrong with these fools buying overpriced screen protections on Gorilla Glass 2 ?!"
After over half of a year I've got only two, barely noticeable scratches so I don't think I need tape some sh*t over my display. My problem with Gorilla Glass is, that it's too hard. Normal display is more prone to scratch, but it's flexible, unlike Gorilla Glass. My HOX once slipped out of my hands and fell off stairs and since then I've got two small spots of splitted glass on sides (between the display and its frame). I hope these splits won't extend...

TommY.KillER said:
When I bought HOX I was all like "What's wrong with these fools buying overpriced screen protections on Gorilla Glass 2 ?!"
After over half of a year I've got only two, barely noticeable scratches so I don't think I need tape some sh*t over my display. My problem with Gorilla Glass is, that it's too hard. Normal display is more prone to scratch, but it's flexible, unlike Gorilla Glass. My HOX once slipped out of my hands and fell off stairs and since then I've got two small spots of splitted glass on sides (between the display and its frame). I hope these splits won't extend...
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Click to collapse
I wouldn't call 5 protectors for $2.00 overpriced. not unless your unemployed or a vagrant.:laugh: if dropped a good cover minimizes the risks of the glass cracking/splitting.

maxilick said:
I wouldn't call 5 protectors for $2.00 overpriced. not unless your unemployed or a vagrant.:laugh: if dropped a good cover minimizes the risks of the glass cracking/splitting.
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Click to collapse
There are also cheap screen protectors, I know, but I haven't found any of these in CZ. There are probably some on DealExtreme, though. BTW I don't think screen protector will save me from this small damage, because it's splitted like... from inside I'd sent you a photo, but best camera around atm is in my HOX

Related

So called Gorilla Glass

To clear rumors or to be very specific!
I took off my t-mobile screen protector yesterday and to day discovered a deep scratch on the "gorilla glass"...
To be very clean. Im very very verrrryy careful with my electronics and never damaged any in anyway! But its how how people say you can stratch it with keys or pens or put it in a bad with bolts and screws and the glass wont be scratched.
It false advertisement because i had my vibrant in an empty pocket fresh dry cleaned too! no dust and anything inside to cut it.
I had many average phones where i only got a tiny scratch on the screen from the phone falling from my hand after 2yrs of use and landing on concrete...
its funny how this glass gets scratched up very deeply without being dropped or scrapped at! and its a scratch for sure because when i move my thumb on it pressed i can feel the sharp line of the scratch on my thumb
Maybe there is a big misunderstanding, maybe only euro galaxy S phones have the gorilla glass... because this sure doesnt!
So for those who want to go naked!!! DOOOOOONT! buy a screen protector!
man... although a simple glass wont scratch with nothing in your pocket..
Maybe someone touched it when you didnt know, or something happened.
I've been using my vibrant for about three weeks now and have no scratches, only some marks on the battery cover.
The samsung vibrant does indeed have gorilla glass. Just because it has gorilla glass doesn't mean its un -scratchable. It just means it's more resistant than regular glass...if you don't mind me asking...what did you have in your pockets? A machete? A light saber?!...I kid, I kid...the morale of this story is, get a screen protector, prevent your vibrant from getting scathed by a light saber!
Sent from my messenger rabbit
whether it has Gorilla glass or not, this is the FIRST phone that ended up with deep scratch only after a month of use.
I really dont care, i got it replaced and finally bought screen protector that i really like. (anti glare and anti fingerprint)
People should seriously invest into realook, it's only ten bucks and you won't even know it's on. But don't take my word for it or the other hundred posts here on xda that claim the same thing.
Sent from my SGH-T959
Goog1e Phone said:
People should seriously invest into realook, it's only ten bucks and you won't even know it's on. But don't take my word for it or the other hundred posts here on xda that claim the same thing.
Sent from my SGH-T959
Click to expand...
Click to collapse
Have you seen any video's posted, I'm interested n anti-glare and anti-fingerprint but with the realooks you can't really tell its on style. I know, it's probably a lot to ask for.
j0hnZ said:
Have you seen any video's posted, I'm interested n anti-glare and anti-fingerprint but with the realooks you can't really tell its on style. I know, it's probably a lot to ask for.
Click to expand...
Click to collapse
with anti-glare and anti-fingerprint you will always tell that its there. i personally dont like reflective screens or screen protectors so my anti-glare and anti-fingerprint work great.
lol. this phone isn't fragile, you must have done something. no way the phone got scratched being in a pocket with nothing else in it. unless you walked that pocket into the corner of a desk or something...
my phone's been without screen protector or case since release with no scratches or blemishes.
funeralthirst said:
lol. this phone isn't fragile, you must have done something. no way the phone got scratched being in a pocket with nothing else in it. unless you walked that pocket into the corner of a desk or something...
my phone's been without screen protector or case since release with no scratches or blemishes.
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Click to collapse
+1 not a scratch.
Real Gorilla Glass takes alot to scratch. The ZuneHD is known to have the Gorilla Glass. My ZuneHD has been naked since the day I brought it and today it is still scratch free. It is possible our Samsung Vibrant does not have the Gorilla Glass as part of carrier modification to cu cost. who knows.
that sucks man, i would be pissed too.
but what did it get scratched on? must have had something in your pocket with it...?
AlexSochi8 said:
To clear rumors or to be very specific!
I took off my t-mobile screen protector yesterday and to day discovered a deep scratch on the "gorilla glass"...
To be very clean. Im very very verrrryy careful with my electronics and never damaged any in anyway! But its how how people say you can stratch it with keys or pens or put it in a bad with bolts and screws and the glass wont be scratched.
It false advertisement because i had my vibrant in an empty pocket fresh dry cleaned too! no dust and anything inside to cut it.
I had many average phones where i only got a tiny scratch on the screen from the phone falling from my hand after 2yrs of use and landing on concrete...
its funny how this glass gets scratched up very deeply without being dropped or scrapped at! and its a scratch for sure because when i move my thumb on it pressed i can feel the sharp line of the scratch on my thumb
Maybe there is a big misunderstanding, maybe only euro galaxy S phones have the gorilla glass... because this sure doesnt!
So for those who want to go naked!!! DOOOOOONT! buy a screen protector!
Click to expand...
Click to collapse
Interesting post...I'm actually a screen protector freak and have ordered multiple brands of screen protectors for the Vibrant (actually even Galaxy S just to try it...) so I'm all FOR screen protectors...best one so far is from Korea.
About your scratch...unless there's a scratch fairy, there is SOMETHING that caused that scratch. It may be foreign to you because you may not have known when it happened...It's highly possible someone else without your knowledge was the cause of it. Scratches just don't appear out of thin air...
Bottom line...the glass on the Samsung is solid...very solid...I've dropped my phone before so I know first hand how durable the glass is...it's some tough $#!t....
PaiPiePia said:
Real Gorilla Glass takes alot to scratch. The ZuneHD is known to have the Gorilla Glass. My ZuneHD has been naked since the day I brought it and today it is still scratch free. It is possible our Samsung Vibrant does not have the Gorilla Glass as part of carrier modification to cu cost. who knows.
Click to expand...
Click to collapse
Its just the way of the world. If you put a screen protector on, soon after you take it off your will get scratched.
If you put it in a case, soon after you take it off you'll drop your phone. Call it karma, or just dumb luck, but it always seems to happen this way
PaiPiePia said:
Real Gorilla Glass takes alot to scratch. The ZuneHD is known to have the Gorilla Glass. My ZuneHD has been naked since the day I brought it and today it is still scratch free. It is possible our Samsung Vibrant does not have the Gorilla Glass as part of carrier modification to cu cost. who knows.
Click to expand...
Click to collapse
If someone can do a key test we all can find out for sure
I've put this phones in my pocket with keys many times, dropped it several times, not a scratch yet. Whatever it's made of, it's pretty tough.
Sent from my SGH-T959 using XDA App
just to say this... like many people who were surprised by vibrant getting scratched so easily... Im on of them too! Because in theory if it has gorilla glass its suppose to be a lot tougher than average glass! I understand its not un-scratchable but it deff got scratched very easily being that i had nothing in my pockets! and that whenever it did recieve that scratch it wasnt from something really bad because i would of noticed it... since the phone is around me all the time!
So if any kind souls who believe this is a gorilla screen please demonstrate it for us on a video.... Take a key and scratch it the glass around and we'll see then....
I don't use a sp, but my phone still looks brand new.. No sp, no case, usually keep my phone in my pocket when walking around. Screen is still smooth a glass. Could samsung have used different materials depending on when it was built, kind of like the problem with the shortage if amoled screens?
Sent from my SGH-T959 using XDA App
I actually dropped my phone on one of those concrete roads in a way that send the phone sliding on the concrete several feet face down. All 4 corners of the phone's bezel show scratches but nothing on the screen itself.
Goog1e Phone said:
People should seriously invest into realook, it's only ten bucks and you won't even know it's on. But don't take my word for it or the other hundred posts here on xda that claim the same thing.
Sent from my SGH-T959
Click to expand...
Click to collapse
I agree 100%!!!!
I put my first one on backwards and complained to them about not having standard directions. (You take the plastic covers off in reverse?) I did not read the instructions, but they still sent me three free new ones.
Great company, great screen protectors.
AlexSochi8 said:
just to say this... like many people who were surprised by vibrant getting scratched so easily... Im on of them too! Because in theory if it has gorilla glass its suppose to be a lot tougher than average glass! I understand its not un-scratchable but it deff got scratched very easily being that i had nothing in my pockets! and that whenever it did recieve that scratch it wasnt from something really bad because i would of noticed it... since the phone is around me all the time!
So if any kind souls who believe this is a gorilla screen please demonstrate it for us on a video.... Take a key and scratch it the glass around and we'll see then....
Click to expand...
Click to collapse
I would never personally do this, and a 3 dollar screen protector to protect the integrity of a very sweet piece of equipment, is a very small price to pay.
I just find it hard to believe that with only cloth surrounding it it got scratched. Not even lint in your pocket? I call BS
LOL

Htc Desire screen is Gorilla glass confirmed in gsmarena..

Firstly please check the link..
http://www.gsmarena.com/htc_desire-3077.php
so..as u can see our Desire's screen glass is Gorilla glass confirmed only by gsmarena and i also checked other sites but none of them contain this spec.
so i'm kinda confused regarding this, coz i dont want to use my phone with plastic screen which protector worn out within few days and have to change over and over again..
so what is ur xperience using Desire without any screen protector?
Just NO. Yep, sure it doesn't get scratched by keys and knives, but if you keep it in your pocket thin and sharp dust particles can be deadly. A friend of mine tried to go without a screen protector, and after a month or so there were a few light scratches...guess what happens if you go on like that for a year or so. Also, the first time you go to the seaside you're screwed: so happened to my gf with her brand new ipod touch, which now has a big nice smile in the middle of the screen...dust/sand particles are really dangerous, even for gorilla glass, believe me.
Firstly a screen protector wont 'wear out' within a few days, unless you have finger nails like edward scissorhands then itll last for months before needing to be changed.. ive had my cheap protector on for 3 months already and its still as good as new.. not bad whan it was something like a quid for 6.. and when i do come to change it I know theres still a pristine screen underneath.
Secondly even if it is so called gorilla glass its not immune to getting scratched, isnt it best to have an extra layer that can get scratched before the glass below it does?
You just have to look at the state of some iphones to realise gorilla glass isnt all its cracked up to be
Absolutely no scratches
My Desire was one of the first delivered last year - and until today there is absolutely no scratches on the glass. And I wear the phone with me every day, it has fallen into the dust etc., etc. The metal frame has scratches, the metal plate around the cover of the camera. But not the front glass. I'm really extremely happy with the glass quality.
glumardok said:
My Desire was one of the first delivered last year - and until today there is absolutely no scratches on the glass. And I wear the phone with me every day, it has fallen into the dust etc., etc. The metal frame has scratches, the metal plate around the cover of the camera. But not the front glass. I'm really extremely happy with the glass quality.
Click to expand...
Click to collapse
You might have been lucky there..ever tried to look at it under a very strong light? Micro scratches aren't very likely to be seen in normal use.
I scrached it with sand so easy and once it felt on flor and got deep and wide scraches on glass and small bumps on metal. When screen is off I can see scraches easy.
Sent from my HTC Desire using XDA App
I confirm: absolutely no scratches. NO. Not big, not micro. None. Niente. Nada. Nirwana. Gar Nix. Rien du tout.
And if they aren't noticeable under normal light what does it matter
My 1st desire arrived the day after orange put them on sale, so it was one of the 1st. After 2 weeks of keeping it in my suit pocket the screen had some nice scratches on it (probably from a lighter). So I would say all ways have a protector on it, in my case a Zagg which went on my 2nd desire, 1st one got sent back as it was playing up later to be found out it was due to using some power saving app, least the replacement arrived with no scratches and the zagg went straight on.
Someone should do this to their Desire: http://www.youtube.com/watch?v=b2EYnUGUti0
Until then, I do not believe this has gorilla glass.
peytral said:
Someone should do this to their Desire: http://www.youtube.com/watch?v=b2EYnUGUti0
Until then, I do not believe this has gorilla glass.
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Click to collapse
omg!!!! thats brutal!!!
thanks all for helping me to determine weather should i use my desire with or without screen protector....
so the bottom line is our desire actually doesn't have gorilla glass screen and it is not advised from most of u that not to use without screen protector...
Well, tbh i don't know wether it's gorilla glass or not...what i do know about that kind of glass is that it offers a good resistance when you try to break it, and it's overall more durable, otherwise it's like any kind of scratch resistant glass. This said, there's plenty of vids on youtube showing gorilla glass getting scratched (like this http://www.youtube.com/watch?v=EimSyAIuDoI&feature=youtube_gdata_player), so why risking it, i'd say
I'm fairly certain its not Gorilla Glass since I've got a couple fairly big scratches through normal use.
glumardok said:
My Desire was one of the first delivered last year - and until today there is absolutely no scratches on the glass. And I wear the phone with me every day, it has fallen into the dust etc., etc. The metal frame has scratches, the metal plate around the cover of the camera. But not the front glass. I'm really extremely happy with the glass quality.
Click to expand...
Click to collapse
Same here, I've been using it since april 2010 and there are no scratches!
vnvman said:
You might have been lucky there..ever tried to look at it under a very strong light? Micro scratches aren't very likely to be seen in normal use.
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Click to collapse
Well, if the scratches are so small one cannot see them under normal conditions then I wouldn't care about them at all...
Philko said:
Well, if the scratches are so small one cannot see them under normal conditions then I wouldn't care about them at all...
Click to expand...
Click to collapse
Well it still means that it can be scratched: if it falls face down on gravel you can be quite sure you'll get something noticeable
Also, maybe tiny scratches won't annoy you, but for sure they will affect screen durability...i mean it could crack more easily you know.
Hey man, i don't wanna be a ****, i just wanna say that all of the superduper hax glass powered devices i had or stumbled across in my long phone nerd career got scratched sooner or later...but hey, at the end of the story it's your baby, not mine
Also its kind of pot luck wether you get a good qualitly screen protector.
I bought mine for like £2 for 6 and they show scratches after a week
whereas my friends ones, which were also bought from ebay for a similar price do not
show one scratch in months, and hes a bmx rider and his phone goes through alot
more than mine. All his friends with iphones have cracked screens so its stronger than
that at least. Ill always use a screen protector anyway, gorilla glass or not.
people...google it. here is a link. my desire has no scratches at all, and i hate screen protectors. i like my phone pure - without anything on it. all the best
I cannot post links, so go to the corning gorilla glass and see the products
the desire definitely does not have gorilla glass. it is very odd that corning who makes gorilla glass says that the desire does have it though that is incorrect as htc has said it does not. i had my desire without a case for a few weeks and it has 2 micro scratches that can only be seen when you shine a light on it while the screen is off. i hate the feel of screen protectors so i just have a plastic case for it and i haven't seen any new scratches on it for over a year.
er...just buy a case, no screen protectors needed. My Desire is 12 months old and not a mark on it. Case I use hardly adds any bulk whatsoever.
http://www.play.com/Mobiles/Mobile/...&searchstring=htc+desire+case&urlrefer=search

Scratches on the screens glass

Does any one had scratches appearing on the screens glass of the Galaxy Nexus?
, few days back i have noticed one noticeable scratch on the screen , strange as i am treating my Nexus very carefully.
My galaxy S which has the gorilla glass never had scratches and it is now more than 6 months old.
Little bit disappointing as it is very new phone with couple of weeks use. who know if there will be more scratches in the future!! Hope not
Just dropped mine 5ft to the pavement landed face first and the battery cover came off. It's still flawless I don't know how but it is.... I was expecting it to be cracked but I'm pretty impressed!
Yeah, I've got a few scratches. Check out http://forum.xda-developers.com/showthread.php?t=1364252
Sent from my Galaxy Nexus using xda premium
I have mine in my pocket all the time and it's perfectly fine,not even one scratch.
i used my gn with the screen film still on it for over a week until i got my screen protectors in the mail, no glass screen is unscratchable/unbreakable. there are plenty of substances around that will scratch gorilla glass (eg sand) and if even a tiny bit ends up in your pocket, better have a screen protector!
Yea my original G2x had 2 tiny micro scratches on it. Not noticable unless viewing a white background, more commonly when viewing webpages before they fully load.
The LG Updater bricked mine and got an exchange. Haven't had a problem with my new one but just goes to show.
catpunt said:
i used my gn with the screen film still on it for over a week until i got my screen protectors in the mail, no glass screen is unscratchable/unbreakable. there are plenty of substances around that will scratch gorilla glass (eg sand) and if even a tiny bit ends up in your pocket, better have a screen protector!
Click to expand...
Click to collapse
Wise advice here, but nobody sells screen protectors for the nexus where I am. I've ordered some online and I'll be taking it to a professional to get stuck on (every time I do it I leave bubbles; yes I've watched numerous instructional videos alas I cannot do it) - I've only ordered three protectors, hopefully that is more than enough.
All the screen (even Gorilla) would have chance to get scratches...
always get a screen protector for your couple-hundred phone
Yeah I'm gonna have to get some too. I always take extreme care of my phones (whether in my pocket or out) and it already has a small, yet noticeable scratch on the bottom. Definitely need a ZAGG or the like
Sent from my GNex
3 scratches here.
I'm tired of hearing people say even gorilla glass will scratch blah blah blah. Gorilla glass has proven to me to be infinitely more scratch proof than the glass on the Nexus. Like 100 fold over. After a while I was treating my Vibrant like it was bullet proof. Throwing it across the room, dropping it scores of times, putting it into my pocket with keys, etc etc... and to this day - "not one scratch on it", not one! For those who think sand in your pocket would scratch gorilla glass, you better think again. Obviously there will be rare occassions where it would happen but for the most part, it'll survive without any issues.
My nexus on the hand has been babied to death and less than a week into owning it, 3 scratches.
I will never, EVER buy a phone without gorilla glass again.
I've been rocking my Incredible since day one without screen protection and it's still mint. (besides a complete crack in upper right corner (in an area that is beyond the display) from one of the worse drops, which was more of a drunken throw). I really hope that the Nexus can handle my lifestyle, but sounds like this thread is reporting mixed reviews. I refuse to wear a condom so I hope I get one of the good ones...
p.s. I surf alot in the summer and sand all over but still no scratches. I guess it has to hit with the right angle and friction???
vapotrini said:
I will never, EVER buy a phone without gorilla glass again.
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Click to collapse
One grain of sand or salt + friction (i.e. pocket) and even the Gorilla Glass 2 on the RAZR gets scratched.
You can run a key across the screen all day long, but it only take a granule of something to etch a deep scratch.
If u get a decent screen protector and install it well (I know it ain't easy) it will look/feel as good as the naked glass, and then u dont have to worry - and in a year when u pull it off, the glass will be PERFECT. Small price to pay. The Galaxy Nexus is so thin that with a slim TPU case it's still crazy thin, and you will keep it in perfect condition
I agree Gorilla is scratchable but much harder to get scratched than other glass.
Does anyone have suggestion of good screen protector? And from where to get?
Sent from my Galaxy Nexus using XDA App
kojaraty said:
I agree Gorilla is scratchable but much harder to get scratched than other glass.
Does anyone have suggestion of good screen protector? And from where to get?
Sent from my Galaxy Nexus using XDA App
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Click to collapse
I'm currently using the Verizon ones, but just ordered some SGP Olephobic ones:
http://www.sgpstore.com/cell-phone/...-nexus-screen-protector-steinheil-series.html
AfroCreame said:
I'm currently using the Verizon ones, but just ordered some SGP Olephobic ones:
http://www.sgpstore.com/cell-phone/...-nexus-screen-protector-steinheil-series.html
Click to expand...
Click to collapse
I'm sorry to say, but you should have ordered the SGP Flex instead. The Ultra Oleophobic ones don't extend to the edge of the screen, because they use the dry adhesive method, and if they went right to the edge of the curved screen they would peel.
Frankly, it looks pretty ugly having a band around the edge that's not covered. Plus, because they don't extend to the edges, it's much more noticeable if you get it off centre.
As mentioned in the other thread i have a couple of tiny scratches after 3 weeks of use and never ever putting anything else in my pocket with it. Disappointing.
vapotrini said:
3 scratches here.
I'm tired of hearing people say even gorilla glass will scratch blah blah blah. Gorilla glass has proven to me to be infinitely more scratch proof than the glass on the Nexus. Like 100 fold over. After a while I was treating my Vibrant like it was bullet proof. Throwing it across the room, dropping it scores of times, putting it into my pocket with keys, etc etc... and to this day - "not one scratch on it", not one! For those who think sand in your pocket would scratch gorilla glass, you better think again. Obviously there will be rare occassions where it would happen but for the most part, it'll survive without any issues.
My nexus on the hand has been babied to death and less than a week into owning it, 3 scratches.
I will never, EVER buy a phone without gorilla glass again.
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Click to collapse
Couldn't agree more. I was the same way with both my Fascinate and now my charge. Neither device has gotten a single scratch.
Sent from my Blackberry Charge using Tapatalk.
vapotrini said:
3 scratches here.
I'm tired of hearing people say even gorilla glass will scratch blah blah blah. Gorilla glass has proven to me to be infinitely more scratch proof than the glass on the Nexus. Like 100 fold over. After a while I was treating my Vibrant like it was bullet proof. Throwing it across the room, dropping it scores of times, putting it into my pocket with keys, etc etc... and to this day - "not one scratch on it", not one! For those who think sand in your pocket would scratch gorilla glass, you better think again. Obviously there will be rare occassions where it would happen but for the most part, it'll survive without any issues.
My nexus on the hand has been babied to death and less than a week into owning it, 3 scratches.
I will never, EVER buy a phone without gorilla glass again.
Click to expand...
Click to collapse
Sand will scratch sand will scratch sand will scratch sand. What do I mean by that? ALL glass (including Gorilla Glass and its differently arranged superficial crystalline structure) is the same molecule- SiO2 or "silica." Is there variation within silica? - yes, but minutely.
[good read: http://en.wikipedia.org/wiki/Mohs_scale_of_mineral_hardness Geology and Mineralogy have huge unrealized relevancy in everyday life- just like under-appreciated physics] The variation will not give silica the hardness of say, "topaz" (at 8 on the scale), but rather is usually due to impurities (additional minerals) that weaken it down to ~ 6 or so. Gorilla Glass seems to be a purified silica, maxing out at 7 hardness. Quartz crystals (what we call "sand") also usually sits at 7 (chemical weathering can both purify and contaminate depending upon the situation), and do not have to be just "sand" like beach/desert sand. Sand is a size classification, you also have "silt" which is just smaller (down to microscopic) quartz crystals, and is "aerial saltating" (airborne- carried by the air but not in solution with it). Many other minerals may be present in the "cloud" that hovers about <50' from the earth's surface due to weathering that will scratch just about anything, so "grit" is a huge issue for ANY screen. Gorilla Glass is nicer than other glass types (although according to the Vickers scale Corning uses, not by much), but it is not invincible and items that can/will scratch are much too common to be flippantly dismissed. Also good reads in these comments: http://www.reddit.com/r/Android/comments/mfskn/galaxy_nexus_no_gorilla_glass_no_problem/
Buy a screen protector, even if you have Gorilla Glass...
Just get a high end screen protector like xoskins on there. They fill in scratches. Their video shows it pretty well http://www.youtube.com/watch?v=qoMRO4OiXw4

Has anyone else noticed scratches appearing on their GS3 screen?

I just got my phone a month ago and I take very good care of it. In fact my old Nexus S which I had for 10 months with no screen protector doesn't have any scratches on the screen. And it's worth pointing out that the Nexus S doesn't even use Gorilla Glass, let alone the Gorilla Glass 2 that's in the GS3.
I have noticed a series of fine scratches appearing near the bottom of the display. A friend of mine from Ottawa also got an S3 about 3 weeks ago and he also mentioned he has scratches on his screen and he has no idea how they got there.
The body of the phone is also quite soft, and the other week I accidentally dropped it on my wooden patio deck and it dented the edge of the phone on the lower right side, exposing the black plastic under the pearl-blue finish.
Could this be a manufacturing issue and/or defective Corning Glass? Samsung has noted they have received a higher than anticipated return of S3's since the launch. Please post your feedback so far with the Galaxy S3.
I should note that I absolutely love this phone, and it performs incredibly at everything else it does. No complaints at all, except of course my issues with the screen. I'll be taking it in to a Samsung Service center in the GTA in the coming week or two to get a full analysis.
Note: I've attached 2 images of the scratches on my display.
I have a screen prot. on mine since I bought it, so no idea how it is without it. my camera glass or whatever has two very fine scratches on it though. And I baby this thing like crazy. Usually have it in a pocket and with nothing with it.
Sent from my SAMSUNG-SGH-I747 using xda premium
I got some very fine micro abrasions on my screen before I put a screen protector on it (only took about 3 days for that to happen). Despite the fact that this is gorilla glass I think a screen protector is essential.
Nope mine is still pristine. I never put it in a pocket with anything that has enough hardness to scratch it. My zippo, keys, loose change, etc... Its always either by its self or with my leather wallet at most.
Yup, I have some very tiny scratches I didn't even know were there until I was using my phone in sunlight. I'm pretty amazed how they even got their considering I baby the phone like mad. I think Gorrila Glass 2 is just better at hiding scratches.
Sent from my SGH-I747
oic0 said:
Nope mine is still pristine. I never put it in a pocket with anything that has enough hardness to scratch it. My zippo, keys, loose change, etc... Its always either by its self or with my leather wallet at most.
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This!
Sent from my SAMSUNG-SGH-I747 using xda premium
i dont get how people that have a top of the line 800$ phone don't buy a simple 2$ screen protector. Gorilla glass is scratch resistant, but anything harder or equal hardness will scratche the screen. Sand which is made of fine glass particles will scratch the phone in your pocket and thos tiny particles are practically everywhere. If you dont have a screen protector, i hope you have gotten your lesson.
5 screen protector for 4$!!! Wake up people!!! http://www.ebay.ca/itm/5X-clear-scr...tDomain_210&hash=item2a20d1e896#ht_2944wt_964
My has a few tiiiinny scratches that appeared after a calling trip. Those dont matter anymore since I recently had my first drop and had the screen crack pretty bad..
PattyWagon915 said:
My has a few tiiiinny scratches that appeared after a calling trip. Those dont matter anymore since I recently had my first drop and had the screen crack pretty bad..
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I have some fine scratches too. Ordered the Defender but it is on delay so I have been waiting weeks to get it...
out the gate i had a screen protector and a case. I cant let anything bad happen to my baby..
Those scratches are pretty visible. Defective screen, perhaps? Either that or you had some majorly sharp sand particles in your pocket and applied significant pressure to them against the glass.
I've had mine for >1 month now. I keep it in my pocket with keys and occasionally coins, and not a single scratch on the glass surface. However, I do have a metric ton of scratches on the plastic back cover! Gorilla glass can take a beating as long as the items that are rubbing against it aren't some sort of crystal (think quartz in sand) or some sort of extremely tough metal (think tungsten).
Edit: derp, forgot to mention that I don't use screen protectors or cases on my phones.
It's not scratch proof only scratch resistant. There a difference
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
aaroncal said:
It's not scratch proof only scratch resistant. There a difference
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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I'm aware the phone is not scratch proof, I've owned a number of android and iOS devices. This is the first time however, I've seen scratches appear out of nowhere. None of my other devices used a screen-protector and none of them scratched, that goes for a Samsung Galaxy S, Samsung Nexus S, Samsung Galaxy Tab 10.1, iPhone 4, and iPad v1.0.
Apparently the screen of the GS3 is very sensitive to scratches and necessitates getting a screen-protector. This will be the first phone I've had to get one for.
You should need to use sand or a similar substance to scratch gorilla glass. My sg3 looks mint, and I have never used any sort of protector on it - and I have it in my pocket with my keys sometimes.
Sent from my SAMSUNG-SGH-I747 using xda premium
aaroncal said:
It's not scratch proof only scratch resistant. There a difference
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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I remember when Gorrilla Glass was new on phones and people were doing scratch tests. I was bold enough to do one on my Galaxy S - I tried to scratch the screen up with my keys. Never got a single scratch.
The Galaxy S3 on the hand, I don't know what's wrong with it lol. It must be really prone to scratches as I can't even recall a single time a relatively sharp object has even been near the screen.
Damn, those are some deep scratches considering you have no idea how they got there. I've only got the SGSII & I put a zagg on it the 1St day I got it & I have 2 case mate cases, 4 tpu case in various Vol, two aluminium back case things & 3 bumpers, 2 plastic/rubber the other metal. Over my 2 year contract this fone will end up,costing me around 2k, so your damn skippy Ima protect it better than my child.
Sent from My Omega powered beast, using Xparent ICS
No issues. Naked but carried in a belt case. I don't put out in my pocket to avoid sand or other debris.
I am having micro abrasion issues as well. First Gorilla Glass phone I have had this issue with, previously my HOX, Gnote,,sgs hercules,Optimus LTE, SGS2, Razr, atrix etc have never had this problem. I m inclined to to think it is a first run manufacturing problem on the new process, or that Gorilla Glass 2 is prone to micro abrasions.
As for the the blah blah blah buy a screen protector rants, the reason i buy 800$ phones is to be able to touch the screen and have the best interface experience, if i wanted a dampened plastic screen and refracted light i wouldnt buy the newest phones out there. If it meets your needs, awesome, but not all of us are looking for the same experience, so please refrain from the obvious.
Don't get a screen protector, get a nice rubber skin, I got a $5 one from amazon, dropped twice on pavement from 5+ ft, and no marks anywhere.
Screen protectors compromise screen sensitivity (noticeable if you use a stylus) and don't protect the rest of your phone.
Sent from my SAMSUNG-SGH-I747
Screen protector
Do buy screen protector. U'll be glad u did.

HTC One M9: Fine Screen Scratches Everywhere

I've had my phone for 3 months and so far I've babied it taking great care to keep it in excellent condition. I use a thick dual layer case rubber/hard-shell to keep any dings,scratches or drops to a minimum though I have never dropped it once, I only clean it with my lens cleaning cloth with water or lens cleaning spray with light pressure.
The only reason I am even talking about this at all is I am a little bit pissed off that the screen is littered with fine scratches everywhere.
I thought gorilla glass 4 would have been enough for a light user like myself I barely text, make any phone calls, use apps or the internet and clean it once every few days to a week, I did how ever buy a temped glass screen protector but it did not work out basically one corner was not sticking so I had to send it back sadly.
I'd like to take pictures but I don't have another camera other than my phone and they are so fine that you can only see them with your eyes.
Has anyone else had scratches like this? I'd like to hear that I am not the only one out there.
Do you live in a dusty area? My screen is still pristine.
iElvis said:
Do you live in a dusty area? My screen is still pristine.
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No I live in Vancouver area here things are pretty humid and not a lot of dust.
Same here. Woke up one morning after babying this phone for 2 months and theres a big fat deep scratch in the screen.
Fairies must have had a battle royale on it to scratch it this bad!.
Sent from a stolen HTC M9
Next time buy a tempered glass I am so use to them the only time I use a phone as it comes is when I first buy it. I use it for about a week with no protection but remembered I paid over $600 for it so I protect m6 investment a little
ghosttown242 said:
Next time buy a tempered glass I am so use to them the only time I use a phone as it comes is when I first buy it. I use it for about a week with no protection but remembered I paid over $600 for it so I protect m6 investment a little
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I see what you're saying but it needn't be.. The cost of devices these days should include protection from these things.. Gorilla glass 4.. Bulls**t.
Sent from a stolen HTC M9
shivadow said:
I see what you're saying but it needn't be.. The cost of devices these days should include protection from these things.. Gorilla glass 4.. Bulls**t.
Sent from a stolen HTC M9
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Cars cost a lot also and they scratch and dent. You sound like you want a bulletproof phone aye
My car is 13 years old and not a single dent. Scratches yes, but caused by stones on the road not fluff in my pocket. I didn't have to wrap my car in a case or add glass for glass protection.. Bad analogy.
To be honest my phone cost more than the car too.
I don't want a bullet proof phone but one that can handle everyday wear and tear would be nice.
Sent from a stolen HTC M9
shivadow said:
My car is 13 years old and not a single dent. Scratches yes, but caused by stones on the road not fluff in my pocket. I didn't have to wrap my car in a case or add glass for glass protection.. Bad analogy.
To be honest my phone cost more than the car too.
I don't want a bullet proof phone but one that can handle everyday wear and tear would be nice.
Sent from a stolen HTC M9
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Try using a Samsung to see if scrathes don't show up lol
ghosttown242 said:
Try using a Samsung to see if scrathes don't show up lol
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I upgraded from an s3 to this m9 and i can safely say the s3 was far more resilient.
Sent from a stolen HTC M9
Doesn't seem like anyone else has this. Gorilla glass is scratch resistant, not scratch proof, but it is highly unlikely lint will scratch your screen like that. I've had my M9 for over five months and always carry it in my pocket. I only have a few very light scratches, barley visible, and I'm pretty sure they didn't happen in my pocket. I go saltwater fishing all the time, so I'm surprised my screen is not much worse.
1st world problems..
Sent from my HTC One M9 using XDA Free mobile app
The OEM of your phone is irrelevant, since no phone OEM makes the glass on your screen. Pretty much all flagship phones nowadays use the same glass.
If your screen is scratched, it's because of how you're using it and what it's being exposed to. It's not like the screen is magically picking up scratches. You're using it around sand/dust/something else that is harder than the screen material.
I heard there are self-healing screen protectors out there but I am not sure if they are legit... Any tried? I have been using Jedi Shield tempered glass, never have scratch on it, cheaper than Zagg and works well for me.

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