I am hoping you can help me diagnose two problems with 2 G4's owned by my GF and me.
Similarities: Same device. Same software build. Same camera settings. Same screen brightness.
Differences: Phone on LEFT was purchased in August 2015, phone on RIGHT in June 2015.
Problem #1 Significant difference in screen color and brightness. The phone with the good camera is on the left. I believe the phone on the right has the better looking screen. Are most of the G4's warm or cold?
Problem #2: "UFO Effect" on night shots. Obviously sensor on top pics is better. But why? All of the camera settings are identical. The phones were placed right next to each other. Each photo shows halos around lighting. Auto mode, HDR Auto, Flash off.
Do we return one, or both? Thanks...
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Check hardware revision under settings>about phone>hardware info
Sent from my VS986 using Tapatalk
Just in case.... Make sure there's no piece of protective plastic on camera lens.
It sure looks like there's a fingerprint on the second camera's lens.
ED2O9 said:
It sure looks like there's a fingerprint on the second camera's lens.
Click to expand...
Click to collapse
Yeah I second that. I took my G4 out last night for pictures to see if I could reproduce the issue. I was able to get a similar lens flare to that simply by having fingerprint oils on the lens. Cleaning it solved the problem entirely.
Man, here I am on XDA looking like a fool, it WAS a smudge even though the lens looked fine....
Before my posting abilities are revoked, I went to the VZW store about the screen tint and they offered me a replacement but it's "Certified Like New" because this happened at 25 days and not 14...
The other option is to ship my device to an LG warranty center where they attempt to "repair" it and if not, send a brand new replacement. This will take ~3 weeks where I will not have a device (my old phones are all GSM).
Anyone have experience with LG Repair or VZW "Like New"?
I lean towards the latter....as much as a used phone sucks, at least VZW admits it needs replacement. Who knows how LG will approach the situation.
btvranger said:
Man, here I am on XDA looking like a fool, it WAS a smudge even though the lens looked fine....
Before my posting abilities are revoked, I went to the VZW store about the screen tint and they offered me a replacement but it's "Certified Like New" because this happened at 25 days and not 14...
The other option is to ship my device to an LG warranty center where they attempt to "repair" it and if not, send a brand new replacement. This will take ~3 weeks where I will not have a device (my old phones are all GSM).
Anyone have experience with LG Repair or VZW "Like New"?
I lean towards the latter....as much as a used phone sucks, at least VZW admits it needs replacement. Who knows how LG will approach the situation.
Click to expand...
Click to collapse
I had a refurbished S5 which server me well until it sank under the weight of TouchWiz. I don't even remember why I had the S5 replaced though, lol.
Update - the Verizon store confirmed the screen issue (warm/yelow tint) and sent a certified like new replacement...which has EXACTLY the same problem.
I have looked at maybe 10 G4's now and all are normal except the 2 I received. So frustrating. Off to warranty replacement #2? Ugh
LG 's support has not been helpful at all. They don't understand English, and the only option remains shipping out for "repair" and waiting a few weeks.
And so it starts... LG's good ol manufacturing. I went through 5 LG G2's.. Was looking to get the g4, but not about to deal with this **** again..
ars0n said:
And so it starts... LG's good ol manufacturing. I went through 5 LG G2's.. Was looking to get the g4, but not about to deal with this **** again..
Click to expand...
Click to collapse
5, wow. What was the problem?
My 3rd one is in the best shape yet. It's still not ideal, and VZW said I'd get a brand new one if this didn't work, but maybe the new one would be worse... Ready to just move on
2 bad lcds, 3 bad gps
btvranger said:
Problem #1 Significant difference in screen color and brightness.
Click to expand...
Click to collapse
Could you explain a little more about the difference in brightness ? how much brighter was the 'better' screen compared to the inferior one.
By more i mean if you had both side by side, with auto off, and just using manual brightness what was the difference in % level to get both screen to appear of the same brightness, to your eyes.
---------- Post added at 03:31 PM ---------- Previous post was at 03:28 PM ----------
btvranger said:
Man, here I am on XDA looking like a fool, it WAS a smudge even though the lens looked fine....
Click to expand...
Click to collapse
worse for us would be if you were right
Before my posting abilities are revoked, I went to the VZW store about the screen tint and they offered me a replacement but it's "Certified Like New" because this happened at 25 days and not 14...
The other option is to ship my device to an LG warranty center where they attempt to "repair" it and if not, send a brand new replacement. This will take ~3 weeks where I will not have a device (my old phones are all GSM).
Anyone have experience with LG Repair or VZW "Like New"?
I lean towards the latter....as much as a used phone sucks, at least VZW admits it needs replacement. Who knows how LG will approach the situation.
Click to expand...
Click to collapse
They'll just replace the screen, much cheaper than breaking open a new one. repairing the G4 is easy.
---------- Post added at 03:33 PM ---------- Previous post was at 03:31 PM ----------
ars0n said:
And so it starts... LG's good ol manufacturing. I went through 5 LG G2's.. Was looking to get the g4, but not about to deal with this **** again..
Click to expand...
Click to collapse
I find it happens with many devices. check the boards.
If you have the option of sending it in then that is good news. if you got as many replacements as you did that is even better news. I'm always amazed they agree to do this so many times.
The bad part is if buy from another country and no option to warranty at all or their service network is non-existent which can happen with some chinese phones.
Thanks for the detailed reply one twelve. I don't think the problem was brightness, but tone of the screen. I've already returned the devices so can't compare. I wonder if it could be fixed if LG let us calibrate the screen. Anyway, I'm sticking with the 3rd device. It's close enough, and a new one could present more problems.
Very disappointed in LG's support. I love their devices but it's a major negative in the next purchase decision. I agree, they'd probably just replace the screen...which is why I wanted a replacement.
Related
So I've got a lot of light coming through along the entire bottom edge of my EVO. If I push in the bottom, the light goes away, but comes back when I release it. The bevel of the screen is clearly above the edge of the phone. It's getting to the point that it's distracting when in a low light area while watching a video or browsing online.
Are Sprint stores exchanging these units? Is this something that is going to continue to get worse as time goes on? I've also heard of dust getting under the screen and causing additional issues, and that it will be covered under HTC's 1 year manufacturer defect warranty.
I paid the full $450 on this phone, so if there is a defect I would want it dealt with. I've also heard that it's a Nova screen and the new ones are Epson, and the Epson's are an inferior screen to the Nova's.
Anyhow, what is your opinion? Get it replaced or just live with it?
All this is assuming of course that my local store has EVO's in stock to replace it with. I purchased on launch day, so the 30 days is up in 2 days.
Yes exchange it. I can only imagine what it would look like in about a year.
You don't need a poll for this!
Exchange that bad boy now and if they won't do it cancel(if you can)! A screen should not be seperating in less than a month..
Even though I purchased it out right, I still have 30 days right? If so, I'm going to try to exchange it today. If I cant then I'm going to return it and wait until stock arrives.
MrDSL said:
You don't need a poll for this!
Exchange that bad boy now and if they won't do it cancel(if you can)! A screen should not be seperating in less than a month..
Click to expand...
Click to collapse
it shouldn't be separating ever, these arn't tooth brushes where the color goes out of them when it's time to replace them.
If you dont have insurance on the phone you still have the manufacture warranty, lucky you you get a brand new one, they gave me a "re-manufactured" one. i have no idea how they had any re-manufactured REV3 device. swap it now anyway, the differences in the screens are not that major, i havent seen much difference really.
So I called my local store, and no EVO's in stock for existing customers.
I explained the issue, he said he may have one tomorrow.
He then proceeded to tell me that they are not exchangeable for the screen issue. He said it is purely cosmetic, and they can not exchange it for that reason.
So I told him I'll just return it for a refund within the 30 day period.
Edit:
So I hung up and I got to wondering if there is going to be a restocking fee of some kind, so I called customer care.
I was then told that both exchanging the phone, and whether or not they will charge a $35 restocking fee is at the discretion of the store.
Customer care said that the phone could be exchanged because it was a manufacturers defect, but it's up to the store.
Now I'm wondering, $450 for a problem phone that may or may not get worse later on, or paying the $35 restocking fee and switching back to my Hero, or saying a big screw you, returning the phone, paying the fee, and then getting out of my contract. Sure, I'll pay a cancellation charge, but I can get the new Droid from Verizon soon and I'll likely break even with their discounted price.
I'm actually in the same situation..
Screen separation, loads of light leaking, and a stuck pixel.
However if the epson unit ends up being even worse, then i'd be pissed.
According to phandroid, on the left is a nova, and on the right is an epson..
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To be quite honest, the epson (right) looks more realistic, and color reproduction appears more accurate..
Yet the net is filled with people saying they like the nova more..
F*&%ING HTC, Why can't you just be honest with us?
Which screen is better? Why do we have to worry about this crap...
Who switches components within the same model type and tells noone, damnit!?
I also wonder what one has a better screen. Regardless though, I still need it replaced. I would rather have a different screen rather than one that already has issues.
Also, now I'm curious if the new phones have the latest OTA update. If they do, will I be able to root? What a pain in the butt. Keep a defective phone that can be rooted or replace it for an inferior screen that can't be rooted. Ugh.
How long after purchasing the device did you notice these problems? If it takes a while maybe its heat that causes these problems, but definitely replace it.
goldt said:
How long after purchasing the device did you notice these problems? If it takes a while maybe its heat that causes these problems, but definitely replace it.
Click to expand...
Click to collapse
I actually noticed the light leak immediately, as well as a slight "up" to the screen. It just for progressively worse with use though.
I wanted to post an update. Yesterday I went into my local store after calling. I just told the person at the counter that I needed to exchange or return my EVO due to the screen separating on the bottom and sides. The manager was standing right there and said they can't exchange it for that issue since it's cosmetic, according to HTC. I said I know, but I spent $450 on a phone and I want it without a cosmetic issue. He said that he didn't have one to sell that day, but he would take my information and call me this morning if the one they had didn't sell to someone who was expected to come in. The manager said he understood and would take care of me.
This morning I received the call that they had an EVO to exchange for me. I went in and swapped it out fairly quickly.
The new phone is a Rev 003, it's the Epson screen, and did not have the latest software update installed. Best case scenario I could have hoped for (the Epson screens do not have the separation issue.)
Sirchuk said:
I actually noticed the light leak immediately, as well as a slight "up" to the screen. It just for progressively worse with use though.
I wanted to post an update. Yesterday I went into my local store after calling. I just told the person at the counter that I needed to exchange or return my EVO due to the screen separating on the bottom and sides. The manager was standing right there and said they can't exchange it for that issue since it's cosmetic, according to HTC. I said I know, but I spent $450 on a phone and I want it without a cosmetic issue. He said that he didn't have one to sell that day, but he would take my information and call me this morning if the one they had didn't sell to someone who was expected to come in. The manager said he understood and would take care of me.
This morning I received the call that they had an EVO to exchange for me. I went in and swapped it out fairly quickly.
The new phone is a Rev 003, it's the Epson screen, and did not have the latest software update installed. Best case scenario I could have hoped for (the Epson screens do not have the separation issue.)
Click to expand...
Click to collapse
What software version did it have, .1 or .6? I'm in the same predicament, I'm using Toast's rom and I really don't want to lose the ability to root.
ausch30 said:
What software version did it have, .1 or .6? I'm in the same predicament, I'm using Toast's rom and I really don't want to lose the ability to root.
Click to expand...
Click to collapse
Baseband 1.39.00.05.31
Build 1.32.651.6
Software number 1.32.651.6
I've noticed a few days ago that on my G Pad a white spot has appeared on the lower left side of the screen.
I've never seen it and I'm almost sure that is not something there from day one (I would have noticed since then)
Here you can see some photos. It may seems small and hard to spot but if I scroll a page with a white background I can notice it immediately. This happens only with the white, with all the other colors I can't see it.
Do you what it is? A little damage on the screen or some problem that I can resolve with the warranty?
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I don't know what it is but my first G Pad did this after about 3 months, had a refund and bought another. That is now, after 4 months use, away being repaired for the same issue. Both had 3 or 4 spots or small patches, as you say, they become obvious when you scroll a mainly white screen but are tricky to photograph.
Armpowered said:
I don't know what it is but my first G Pad did this after about 3 months, had a refund and bought another. That is now, after 4 months use, away being repaired for the same issue. Both had 3 or 4 spots or small patches, as you say, they become obvious when you scroll a mainly white screen but are tricky to photograph.
Click to expand...
Click to collapse
So it seems to be something related to the LCD technology, doesn't it? Something that could happen after some usage, right?
Here you go mate I also have the same problem. The spot wasn't there when I first bought it, it has just recently appeard
Sent from my GT-I9505 using XDA Free mobile app
Sent from my LG-V500 using XDA Free mobile app
5warafat1 said:
Here you go mate I also have the same problem. The spot wasn't there when I first bought it, it has just recently appeard
Sent from my GT-I9505 using XDA Free mobile app
Click to expand...
Click to collapse
Wow... What are you going to do? Try with the lg customer service or keep it?
Do you think that maybe a new model (or ours fixed) is going to show the same issue after some time?
I have the same issue! And it's not all: it's the second G Pad with the same issue!
I buy the first, then when I see the the problem I went to an LG service which change the old one with a new, but the new one has the same issue...plus a dead pixel
No I haven't contacted lg regarding this issue, I brought it five months ago. I think am just going to keep it as it nothing too major.
Sent from my LG-V500 using XDA Free mobile app
I have got the same issue. One white spot in the middle of screen and four spots on a corner. I noticed them after 3-4 months after the purchase. Frankly, I am going to wait a few weeks before contacting LG service. Maybe someone has already discussed the problem with lg customer service?
brzytwa007 said:
I have got the same issue. One white spot in the middle of screen and four spots on a corner. I noticed them after 3-4 months after the purchase. Frankly, I am going to wait a few weeks before contacting LG service. Maybe someone has already discussed the problem with lg customer service?
Click to expand...
Click to collapse
I sent my G Pad to store where I buy it. Them have sent it to an LG center.....after two months my G Pad came back with a only a firmware reset, because for LG the problem doesn't exist or it's not enough to be repaired...
I've had a similar issue and within 2 weeks the Tab came back with a new screen - without the bright spot, without thin blue line and without any lightbleeding.
Zarrick19 said:
I've had a similar issue and within 2 weeks the Tab came back with a new screen - without the bright spot, without thin blue line and without any lightbleeding.
Click to expand...
Click to collapse
your experience could be very important for us!
can you tell us exectly who did you contact? where did you lead the tablet? do you have any document that reports your problem?
mattia.b89 said:
your experience could be very important for us!
can you tell us exectly who did you contact?
Click to expand...
Click to collapse
My G Pad was away for this problem for about 10 days and has come back without the white spots on screen. There's no obvious sign of how they do the repair (good!) - paperwork says replacement display.
This was in the UK, it was about 4 months old and I contacted the retailer who contacted LG, who agreed the repair (I had to send photos) and arranged for a courier to take it to the repair centre. The new panel seems to be a bit pink but maybe the old one was too !
Oh well, the new, replaced display has a dead pixel too. It looks really tiny, almost as it is just one pixel, so I don't think the retailer will repair it Honestly, I won't go buy any other LG device in the future.
I don't know if I'll buy another LG product in the future, but I'll keep in my mind this bad experience...
I tried to bring my Gpad to a LG Repair Center. I hope that the defect will be resolved
let us know!
meanwhile a lamp (I think) related to illumination doesn't work anymore
here a photo that show the issue, right between two fingers
http://postimg.org/image/si3t8glsp/
I have 2 of them ( one on each side )
But besides them, no other issues so far.
mattia.b89 said:
let us know!
meanwhile a lamp (I think) related to illumination doesn't work anymore
here a photo that show the issue, right between two fingers
Click to expand...
Click to collapse
as the title states, my screen is fried after 2 days of use. I am so disappointed... :crying: i left it on the charger and noticed it was darker than usual. this as well as my battery not charging completely is causing me to really consider not bothering replacing this one and cashing out while I'm ahead
i am having trouble posting pictures directly so...http://1drv.ms/1uVzkyg
Zbraptorsdr said:
as the title states, my screen is fried after 2 days of use. I am so disappointed... :crying: i left it on the charger and noticed it was darker than usual. this as well as my battery not charging completely is causing me to really consider not bothering replacing this one and cashing out while I'm ahead
i am having trouble posting pictures directly so...http://1drv.ms/1uVzkyg
Click to expand...
Click to collapse
That's the first I've seen this. Good thing you still have time to exchange it!
Zbraptorsdr said:
as the title states, my screen is fried after 2 days of use. I am so disappointed... :crying: i left it on the charger and noticed it was darker than usual. this as well as my battery not charging completely is causing me to really consider not bothering replacing this one and cashing out while I'm ahead
Click to expand...
Click to collapse
Definitely a screen burn, image burn-in during charging...
(You can clearly see the charging ring burned into the screen)
That's not a good sign... but this is the first time I've seen or heard anything about this, so most likely just a defective unit.
Definitely get a replacement before it is too late.
Someone else posted something like this a while ago he got his from Google I / O. Apparently his developed screen burn-in pretty quickly as well. I'm hoping these are just defective units and not a sign of things to come for all of us.
Sent from my LG-LS995 using Tapatalk
That looks horrible.
I decided to stick it on the charger all night and its worse (ha!) I'm glad i went through best buy. I'm going in and politely demanding a prompt replacement. its odd, the display seems to have more jagged edges on the screen icons as well as a change in brightness since this problem started.
that sucks man, considering the shortage, I hope you get a quick replacement
https://plus.google.com/109468208780802399420/posts/fZ2YkEkH7aT
Turning the screen off helps charge the battery faster too, don't know why Moto decided to leave it dim...
I called Motorola, they knocked 10% off and free shipping. Best buy couldn't order through their stock system on account of scarcity. I should receive a new one within 4 weeks. I hope it's still the grey band and not the stone leather one. I added more photos of how bad the burn in was.
Yeah, that's crazy. Definitely defective!
I actually liked having the display on all night on my nightstand and using it as a clock. Never had any Ill effects, though
Seems like a defective unit or there would be a ton of people reporting this. Sorry for your loss and I hope you get a replacement soon!
i thought it looked nice as well although it bathed my room in blue light that made it hard to close my eyes.
Zbraptorsdr said:
I called Motorola, they knocked 10% off and free shipping. Best buy couldn't order through their stock system on account of scarcity. I should receive a new one within 4 weeks. I hope it's still the grey band and not the stone leather one. I added more photos of how bad the burn in was.
Click to expand...
Click to collapse
4 weeks?!! WTF! Dammit, I may have to send mine in because of dead pixels. Seems like their are more defective than good ones out there. :/
Sent from my A0001 using Tapatalk
aimfire72 said:
4 weeks?!! WTF! Dammit, I may have to send mine in because of dead pixels. Seems like their are more defective than good ones out there. :/
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Nope people only post when they have issues. What would be the point of everyone with no issues creating a thread to say "my watch works fine"?
i honestly don't think he had a bad unit. i think that these screens are subject to burn in just like early plasma hd screens. he already stated that he left the watch on the charger for two days with a static image. that is a recipe for burn in on screens that are susceptible to burn in. after reading this thread i turn my screen off when the phone is on the charger.
gammite said:
i honestly don't think he had a bad unit. i think that these screens are subject to burn in just like early plasma hd screens. he already stated that he left the watch on the charger for two days with a static image. that is a recipe for burn in on screens that are susceptible to burn in. after reading this thread i turn my screen off when the phone is on the charger.
Click to expand...
Click to collapse
total time on dock was 6 hrs (overnight) i never left it sitting for more than that.
Zbraptorsdr said:
total time on dock was 6 hrs (overnight) i never left it sitting for more than that.
Click to expand...
Click to collapse
well i don't know what to say then. what would make your screen more susceptible to burn in than another. very weird.
gammite said:
well i don't know what to say then. what would make your screen more susceptible to burn in than another. very weird.
Click to expand...
Click to collapse
Maybe some glitch made his screen stay on max brightness while on the charger instead of going dim?
gtg465x said:
Maybe some glitch made his screen stay on max brightness while on the charger instead of going dim?
Click to expand...
Click to collapse
That was exactly my thought after seeing this pic:
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I usually do the turn off your screen trick while on the charger to avoid all these.
Hey guys,
Got my one plus 5t yesterday, after using messenger for a while I started to notice uneven whites on my screen, and the top half appears to be slighly blue tinted.
I contacted OnePlus support about RMA'ing my product with the following picture attached.
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I explained my issue and got this as a response
"I understand how essential to access your OnePlus 5T's display as smoothly as possible and I appreciate the time that you have invested in reaching us about your concern. The OnePlus 5T uses the same level of high-quality components as all OnePlus devices, including the AMOLED display. I'd like to note that it isn't a OnePlus 5T screen quality issue or screen special effect, but just a normal physical effect. For cases like these, we can only process a return request. In line with this, I have withdrawn your replacement request."
Am I being to picky about the display?
Thanks.
No, you're not being picky. That is definitely an issue and you should look in getting that replaced. If you sent a picture comparing it to other phones, they may process your request for an RMA.
Yeah, I might but I might just return it, not quite sure what other phone to get though, I really do love the phone bar the screen issue.
Any recommendations?
look's like screen issue like in first onpelus one, they also have thsi yellow problems on bottom of screen, but less then you show in your op 5t, i think you need to replace your model
Replace that straight away. That's horrible
---------- Post added at 10:56 PM ---------- Previous post was at 10:55 PM ----------
Hetex said:
Yeah, I might but I might just return it, not quite sure what other phone to get though, I really do love the phone bar the screen issue.
Any recommendations?
Click to expand...
Click to collapse
I'd try another one. If not the mate 10 pro is a great phone
Reuben_skelz92 said:
Replace that straight away. That's horrible
---------- Post added at 10:56 PM ---------- Previous post was at 10:55 PM ----------
I'd try another one. If not the mate 10 pro is a great phone
Click to expand...
Click to collapse
I'm going to try take some more pictures in real world scenarios, could return it and get a friend to purchase me another one.
Otherwise I'll return it, maybe get the HTC U11+ but Ive heard bad things about their support.
Hetex said:
I'm going to try take some more pictures in real world scenarios, could return it and get a friend to purchase me another one.
Otherwise I'll return it, maybe get the HTC U11+ but Ive heard bad things about their support.
Click to expand...
Click to collapse
HTC support isn't going to be any better or worse than one plus to be honest. It's pretty shocking there trying to say it's normal. It isn't. Uneven tints are the worse. Any phone with them goes straight back with me
Reuben_skelz92 said:
Replace that straight away. That's horrible
---------- Post added at 10:56 PM ---------- Previous post was at 10:55 PM ----------
I'd try another one. If not the mate 10 pro is a great phone
Click to expand...
Click to collapse
Reuben_skelz92 said:
HTC support isn't going to be any better or worse than one plus to be honest. It's pretty shocking there trying to say it's normal. It isn't. Uneven tints are the worse. Any phone with them goes straight back with me
Click to expand...
Click to collapse
Yeah it's not I've taken a few more picture to show how bad it is, so they shouldn't be saying its "normal" now.
Hetex said:
Yeah it's not I've taken a few more picture to show how bad it is, so they shouldn't be saying its "normal" now.
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Click to collapse
Yeah definitely a faulty panel. There's no denying
How are you configuring the screen when you take these photos? I want to do the same with my 5T to see if I can reproduce (unlikely).
The last shot looks halfway decent, but the others make the screen look like crap.
xocomaox said:
How are you configuring the screen when you take these photos? I want to do the same with my 5T to see if I can reproduce (unlikely).
The last shot looks halfway decent, but the others make the screen look like crap.
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Google chrome, remove all tabs,(should leave a dark grey screen) that screen with any brightness causes the issue. The white screen isn't as noticeable on camera, but when scrolling through messenger I can notice it.
Hetex said:
Google chrome, remove all tabs,(should leave a dark grey screen) that screen with any brightness causes the issue. The white screen isn't as noticeable on camera, but when scrolling through messenger I can notice it.
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Okay, just did this (had to hide nav bar) and mine is definitely not like yours. I think it's a bad panel for sure. I would return it and just buy again... This phone is just too awesome.
I tried...
Not sure what the plan is now then
Hetex said:
I tried...
View attachment 4341579
Not sure what the plan is now then
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You can just get a refund... Then buy again. They are crazy to think this kind of uniformity is normal...
Hetex said:
I tried...
Not sure what the plan is now then
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Yeah get a refund and order again. That's bad service
Reuben_skelz92 said:
Yeah get a refund and order again. That's bad service
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With that being my first experience with OnePlus support I would be hesitant to reorder.
I've tweeted them seeing if i can get a response (tweet)
Hetex said:
With that being my first experience with OnePlus support I would be hesitant to reorder.
I've tweeted them seeing if i can get a response (tweet)
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I wouldn't blame you mate
Hetex said:
With that being my first experience with OnePlus support I would be hesitant to reorder.
I've tweeted them seeing if i can get a response (tweet)
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Did you have any success? I'm seeing somewhat similar issues except mine is vertical bands of brightness instead of horizontal.
Sent from my ONEPLUS A5010 using Tapatalk
ctowne said:
Did you have any success? I'm seeing somewhat similar issues except mine is vertical bands of brightness instead of horizontal.
Sent from my ONEPLUS A5010 using Tapatalk
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Just sent mine back for a refund, might order another one and see if it's any better.
Hetex said:
Just sent mine back for a refund, might order another one and see if it's any better.
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Damn. I used the student discount to get mine so hopefully they would let me use it again.
Sent from my ONEPLUS A5010 using Tapatalk
There have been a few reports on Reddit of backlight bleed in demo units. Personally, one of my Raspberry Rose units has the backlight bleed (between the home and app switcher buttons, aka circle and square) and the other does not. I created a form to get an idea if this issue is widespread (like the G2x) or if maybe it's just an early batch problem or it's really not a problem and just a few flawed units. Please contribute to the form either way, the more data the better.
https://docs.google.com/forms/d/e/1...FaGANnb1DlA_gATnM9EYXKxg/viewform?usp=sf_link
For reference, this is a bad case of the backlight bleed:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I have a slight bleed at bottom that I would never noticed without you pointing it out.
I have it as well right in between the circle and the square button...not cool for a brand new phone to have this problem right from the start...time to have Verizon send me a new one
techrider6262 said:
I have a slight bleed at bottom that I would never noticed without you pointing it out.
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Sorry! It's not noticeable on certain screens, seems like solid white/light gray is most prone to showing it. My G2x didn't have much bleed, but that had a whole class action lawsuit against it.
Sinister04wrx said:
I have it as well right in between the circle and the square button...not cool for a brand new phone to have this problem right from the start...time to have Verizon send me a new one
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Light bleed is a complaint on a lot of devices even tv's.
I as well have the light bleed in that same exact spot. Yours looks a lot worse than mine though. To be honest, I think it's mainly an LG thing to have something slightly wrong with their displays. I've had their v10 and every flagship after that besides the v30 and they always had that slight light bleed issue
AwesomeFabe said:
I as well have the light bleed in that same exact spot. Yours looks a lot worse than mine though. To be honest, I think it's mainly an LG thing to have something slightly wrong with their displays. I've had their v10 and every flagship after that besides the v30 and they always had that slight light bleed issue
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Yeah, but at least the V10/20 had a secondary backlight with a weird screen design to blame it on. I'd actually understand it more if the bleed on this one was around the notch, the bottom doesn't make much sense.
TheJesus said:
Yeah, but at least the V10/20 had a secondary backlight with a weird screen design to blame it on. I'd actually understand it more if the bleed on this one was around the notch, the bottom doesn't make much sense.
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I think it does since the bottom is where all the ports are.
There's a tiny amount of backlight bleed on mine. Right at the bottom of the screen, just like in your picture. Just not nearly as bad. In fact, I didn't notice it until I went looking for it. Picked up a gray one from T-Mobile yesterday.
Just exchanged mine at TMobile. Exact location of bleed
[email protected] said:
Just exchanged mine at TMobile. Exact location of bleed
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Did it fix it?
I had a small mark at the exact same spot as the OP so I will be exchanging mine at Tmobile when they open in 2 hours.
In my experience, bleeding does spread over time. I am on Jump on Demand and will probably only keep this for less than 6 months but still, now that I have noticed the spot, it will drive me nuts.
Yep, new one is flawless
why is that more with the gray one ?
Well, thanks for that. Just realized I have one in the exact same spot, too. I don't think it will drive me nuts, but now I know it's there.
im on HK/SG set. my screen is perfect.. no such issue
I have the light bleed as well, I bought mine off craigslist and now I can't even walk into a store to exchange. So looks like I'm screwed and can't even exchange. And I don't know if LG will do anything if I contact them. They rejected my LG promise registration for 2nd year warranty since I didn't buy directly from an authorized retailer.
Sent from my LM-G710 using Tapatalk
kirdroid said:
I have the light bleed as well, I bought mine off craigslist and now I can't even walk into a store to exchange. So looks like I'm screwed and can't even exchange. And I don't know if LG will do anything if I contact them. They rejected my LG promise registration for 2nd year warranty since I didn't buy directly from an authorized retailer.View attachment 4518687
Sent from my LM-G710 using Tapatalk
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you should still have manufacturer warranty. you'll have to sent it into LG, but they'll have to fix it.
WaxysDargle said:
you should still have manufacturer warranty. you'll have to sent it into LG, but they'll have to fix it.
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Thanks hopefully they do since I can't unsee the light bleed now.
Sent from my LM-G710 using Tapatalk