Related
Hey there,
Im a newb here, and this is my first thread, but whatever.
It all started a few months ago.
Several weeks after I rooted my play, and flashed cm7, with doom kernal, my play just suddenly didn't turn on. (Like, turned it off for the night, but refused to turn on in the day again) . However, after I took out the battery and charged it for 10 mins before plugging the battery back in and turning it on again, it worked. This happened intermittently, and through the 12 months I had with this phone, this has happened multiple times, albeit rarely. Every time it happened, it wouldn't turn on, no led when plugged in the charger, no nothing. Its like a dead brick. Plugged it into the computer and it says "QHSUSB_DLOAD". It would work after I charge it without the battery tho. LOL. - weird. (Something like this, link here
However, yesterday, 31/1/2013, my luck basically ran out. The same thing happened again, with "QHSUSB_DLOAD" showing up and all, but my above method didn't work. And so, I'm stuck with a dead brick.
Basically, my xperia play is unresponsive. Plugged it into the computer and it shows "QHSUSB_DLOAD" I think it stands for Qualcomm High Speed USB Download mode. Today, following this link I just randomly plugged in my phone while holding the back button, with flashtool open in the background. Its some miracle, like, my pc suddenly detected it as an unknown device, and flashtool did some kind of thing, not sure, forgot to screen shot but i think it goes along the lines of "installftfkit". After that, my phone booted.
However, because I wanted to plug in my sim card, i rebooted it, and this time it wouldn't turn on. I tried replicating the results, and all i got wasn't "unknown device" but "QHSUSB_DLOAD".
And there you have it, Xperia Play stuck at "QHSUSB_DLOAD" permanently after several times of intermittent incidents of that happening. It may be hardware failure, which explains the intermittent incidents.
But Im still kind of curious. What causes "QHSUSB_DLOAD"? What component fails that would cause the PC to read it as "QHSUSB_DLOAD"?
Its a dead brick, but I am still trying to revive it. I installed qpst and the QHSUSB_DLOAD drivers. QPST configuration reads a phone in download mode(image 1), QPST software download seems to be able to flash a phone and boot image(image 2). But it needs a hex file and stuff. (Not sure bout that)
Is it easy to get a boot image thing for xperia play? Can i flash it using QPST and make my phone work again?
Thanks for your help guys! Really appreciate it!
Mr_Pistachios said:
Hey there,
Im a newb here, and this is my first thread, but whatever.
It all started a few months ago.
Several weeks after I rooted my play, and flashed cm7, with doom kernal, my play just suddenly didn't turn on. (Like, turned it off for the night, but refused to turn on in the day again) . However, after I took out the battery and charged it for 10 mins before plugging the battery back in and turning it on again, it worked. This happened intermittently, and through the 12 months I had with this phone, this has happened multiple times, albeit rarely. Every time it happened, it wouldn't turn on, no led when plugged in the charger, no nothing. Its like a dead brick. Plugged it into the computer and it says "QHSUSB_DLOAD". It would work after I charge it without the battery tho. LOL. - weird. (Something like this, link here
However, yesterday, 31/1/2013, my luck basically ran out. The same thing happened again, with "QHSUSB_DLOAD" showing up and all, but my above method didn't work. And so, I'm stuck with a dead brick.
Basically, my xperia play is unresponsive. Plugged it into the computer and it shows "QHSUSB_DLOAD" I think it stands for Qualcomm High Speed USB Download mode. Today, following this link I just randomly plugged in my phone while holding the back button, with flashtool open in the background. Its some miracle, like, my pc suddenly detected it as an unknown device, and flashtool did some kind of thing, not sure, forgot to screen shot but i think it goes along the lines of "installftfkit". After that, my phone booted.
However, because I wanted to plug in my sim card, i rebooted it, and this time it wouldn't turn on. I tried replicating the results, and all i got wasn't "unknown device" but "QHSUSB_DLOAD".
And there you have it, Xperia Play stuck at "QHSUSB_DLOAD" permanently after several times of intermittent incidents of that happening. It may be hardware failure, which explains the intermittent incidents.
But Im still kind of curious. What causes "QHSUSB_DLOAD"? What component fails that would cause the PC to read it as "QHSUSB_DLOAD"?
Its a dead brick, but I am still trying to revive it. I installed qpst and the QHSUSB_DLOAD drivers. QPST configuration reads a phone in download mode(image 1), QPST software download seems to be able to flash a phone and boot image(image 2). But it needs a hex file and stuff. (Not sure bout that)
Is it easy to get a boot image thing for xperia play? Can i flash it using QPST and make my phone work again?
Thanks for your help guys! Really appreciate it!
Click to expand...
Click to collapse
Correct me if Im wrong...but Im guessing you tried Flashtool and it doesn't work ?
Also , are you familiar with using fastboot?
another Xperia Play Problem
Hi I am a noob also.
I am having a similar problem. Today I was trying to install the wifi module since it wasn't installed on the gin2Jellybean rom, i tried to flash the phone using the Flashtool (turned the cellphone off and pluged it in again while holding the back button) then the window disappeared and nothing happened. So I tried again, but first I took out the battery and put it in again and tried to flash again and now nothing is happening, Doesn't turn on, Flashtool doesn't do anything and when I try plugging it the laptop does the sound of an unrecognized device. The phone doesn't vibrate or anything when I press the power button.
Just realized that I tried flashing my cell phone using the x10 BLRelock.ftf crap.. is there anyway I can fix this?
Please Help.
Thank you.
216Monster said:
Correct me if Im wrong...but Im guessing you tried Flashtool and it doesn't work ?
Also , are you familiar with using fastboot?
Click to expand...
Click to collapse
Flashtool and fastboot doesn't detect my phone. So yea .
Mr_Pistachios said:
Flashtool and fastboot doesn't detect my phone. So yea .
Click to expand...
Click to collapse
Are the fast boot drivers installed ? Is your boot loader unlocked ?
Sent from my ARCHOS 101G9 using xda premium
216Monster said:
Are the fast boot drivers installed ? Is your boot loader unlocked ?
Sent from my ARCHOS 101G9 using xda premium
Click to expand...
Click to collapse
LOL WTS.
As I said, its totally intermittent and random. I tried plugging it into the computer today, and this time a red led was flashing. I let it charge up a little, and there i had it, booted up perfectly normally.
Maybe the plug is becoming dusty or whatever, resulting in the detection being very intermittent? It happens on and off.
When the phone booted up, I noticed the battery level being very low (2%) maybe it needed some charging? Maybe the battery's screwed?
Its really weird.
And yea, fast boot drivers are installed, and boot loaders are unlocked (If not cm10 wouldn't have been installed lol)
Gonna keep you guys posted and see if it goes dead after restarting. Gonna restart after it charges up to 40%.
(I need to restart cos I have to plug in my sim and memory card)
Mr_Pistachios said:
LOL WTS.
As I said, its totally intermittent and random. I tried plugging it into the computer today, and this time a red led was flashing. I let it charge up a little, and there i had it, booted up perfectly normally.
Maybe the plug is becoming dusty or whatever, resulting in the detection being very intermittent? It happens on and off.
When the phone booted up, I noticed the battery level being very low (2%) maybe it needed some charging? Maybe the battery's screwed?
Its really weird.
And yea, fast boot drivers are installed, and boot loaders are unlocked (If not cm10 wouldn't have been installed lol)
Gonna keep you guys posted and see if it goes dead after restarting. Gonna restart after it charges up to 40%.
(I need to restart cos I have to plug in my sim and memory card)
Click to expand...
Click to collapse
Well, I restarted and it worked.
My theory is this: Phone ran out of batt one day. Plug is loose and dusty. Computer couldn't detect it properly, charger couldn't charge my phone properly (contacts are rusty or whatever shyt) and therefore phone couldn't on.
Don't know why my computer detected it as QHSUSB_DLOAD multiple times throught the 1 month tho.
Could a dirty plug cause that?
During that 1 month there was no response on the computer, thought it was bricked lol.
Anyways, I will keep you guys posted if this happens again, thanks for your help guys!
Imma keep this thread open since this is intermittent.
I'll only close it after 2 months.
Mr_Pistachios said:
Well, I restarted and it worked.
My theory is this: Phone ran out of batt one day. Plug is loose and dusty. Computer couldn't detect it properly, charger couldn't charge my phone properly (contacts are rusty or whatever shyt) and therefore phone couldn't on.
Don't know why my computer detected it as QHSUSB_DLOAD multiple times throught the 1 month tho.
Could a dirty plug cause that?
During that 1 month there was no response on the computer, thought it was bricked lol.
Anyways, I will keep you guys posted if this happens again, thanks for your help guys!
Imma keep this thread open since this is intermittent.
I'll only close it after 2 months.
Click to expand...
Click to collapse
zzz. It couldn't boot up again. This time no QHSUSB_DLOAD, no nothing on the computer. 0 detection 0_0
Mr_Pistachios said:
zzz. It couldn't boot up again. This time no QHSUSB_DLOAD, no nothing on the computer. 0 detection 0_0
Click to expand...
Click to collapse
My phone is just driving me batshyt insane -.-
I tried pressing the power button again and it worked, without plugging in the charger nor the computer.
It's intermittent, and now im afraid to turn it off 0_0
Mr_Pistachios said:
My phone is just driving me batshyt insane -.-
I tried pressing the power button again and it worked, without plugging in the charger nor the computer.
It's intermittent, and now im afraid to turn it off 0_0
Click to expand...
Click to collapse
FML. Hands were itchy and wanted to see what would happen if I turned my phone off.
Now it can't turn back on, with the computer only detecting QHSUSB_DLOAD.
Mr_Pistachios said:
FML. Hands were itchy and wanted to see what would happen if I turned my phone off.
Now it can't turn back on, with the computer only detecting QHSUSB_DLOAD.
Click to expand...
Click to collapse
Turned on my phone after 10+ tries.
What I did:
1) Plugged out battery, held power button
2)Without releasing the power button, insert the battery.
Repeat until phone turns on.
Moral of story: Persistence pays off. Nah jk.
Made sure to on my phone with the sim card in this time
Never gonna off my phone ever again (Hope it doesn't run out of batt LOL)
One thing to note is this really weird fluctuation in my phone's battery levels. Maybe my battery is going nuts? Attached is the screenshot.
Made sure to on my phone with the sim card in this time
The epic fluctuation may provide clues as to why my phone's behaving like so.
As you can see from the third dip, I was charging my phone. And then after switching it off, it wouldn't turn on. After a day, and countless times of trying to wake it up, you can see that the battery level has dropped sharply. Weird.
The first dip happened a few days ago(not able to turn on) on 1st Feb. The second dip happened on the 4th, while the third happened on the 5th, today These drops in battery levels happened when my phone couldn't turn on.
Qhsusb_dload
I am sorry to say that my problem is still the same every time I plug my phone it is shown as QHSUSB_DLOAD.
I just need to find a driver for it.
PS my phone never turned on after the brick.
Can someone send me a link to the driver and instructions if hard to install.
Thank you.
extrem3hunt said:
I am sorry to say that my problem is still the same every time I plug my phone it is shown as QHSUSB_DLOAD.
I just need to find a driver for it.
PS my phone never turned on after the brick.
Can someone send me a link to the driver and instructions if hard to install.
Thank you.
Click to expand...
Click to collapse
Does plugging the phone into the computer while holding the back button work?
Mr_Pistachios said:
Does plugging the phone into the computer while holding the back button work?
Click to expand...
Click to collapse
Nope every time I connect it is detected as QHSUSB_DLOAD and it tries to find a driver and fails.
extrem3hunt said:
Nope every time I connect it is detected as QHSUSB_DLOAD and it tries to find a driver and fails.
Click to expand...
Click to collapse
Even if it finds the driver, it wouldn't help you, cos QHSUSB_DLOAD means that the phone can't find the rom, and kernel or whatever. (I think) Its like a computer without an operating system. QHSUSB_DLOAD = Qualcomm Highspeed USB Download Mode, which means its waiting for the manufacturer to flash the rom and shyt, and therefore, your phone is bricked. (Dead brick, i think?)
For me, i think there's something wrong with the connections in my motherboard, resulting in the phone not being able to find the rom and stuff.
Maybe there's no hope for you.........
In short, I think your phone's bricked forever.... Most probably.
any fix bricked play
Hi,
I am in the same boat. I get the QSHUSB Dload error and I cant get the phone into flash mode. Its basically dead, as the others have mentioned. Anyone get a fix for this thanks
Tommy
---------- Post added at 04:15 PM ---------- Previous post was at 04:06 PM ----------
extrem3hunt said:
Nope every time I connect it is detected as QHSUSB_DLOAD and it tries to find a driver and fails.
Click to expand...
Click to collapse
Hi, could you fix it in the end, I have the same problem...looks like I may need a new play after only 1 week lol : (
QSHUSB_Dload Fix
tommyforest123 said:
Hi,
I am in the same boat. I get the QSHUSB Dload error and I cant get the phone into flash mode. Its basically dead, as the others have mentioned. Anyone get a fix for this thanks
Tommy
---------- Post added at 04:15 PM ---------- Previous post was at 04:06 PM ----------
Hi, could you fix it in the end, I have the same problem...looks like I may need a new play after only 1 week lol : (
Click to expand...
Click to collapse
Hi, I have fixed my HARD bricked phone with the help of Alejandrissimo, contact him and tell him about your problem and he fix your phone online.You will need to know some basic knowledge of electronics and you will require a piece of wire. This is where you contact him.
unlock-bootloader(dot)com/contact/
extrem3hunt said:
Hi, I have fixed my HARD bricked phone with the help of Alejandrissimo, contact him and tell him about your problem and he fix your phone online.You will need to know some basic knowledge of electronics and you will require a piece of wire. This is where you contact him.
unlock-bootloader(dot)com/contact/
Click to expand...
Click to collapse
Well, okay, imma give it a try, tnks.
Before flashing your "bricked" device, try this!
Mr_Pistachios said:
Turned on my phone after 10+ tries.
What I did:
1) Plugged out battery, held power button
2)Without releasing the power button, insert the battery.
Repeat until phone turns on.
Moral of story: Persistence pays off. Nah jk.
Click to expand...
Click to collapse
YOU SAVED ME! We have an Xperia Play at work and it wouldn't boot. Plugged it in USB and the HS-USB QDLoader 9008 Device came up. I read your post, did the power+battery thing 8 times, and it magically came back to life!
I wouldn't believe it if someone told me, but for some reason this seams to work. removing the battery and plugging it back in did not work for me, but holding down the power button did the trick.
:good::victory:
proteusgr said:
YOU SAVED ME! We have an Xperia Play at work and it wouldn't boot. Plugged it in USB and the HS-USB QDLoader 9008 Device came up. I read your post, did the power+battery thing 8 times, and it magically came back to life!
I wouldn't believe it if someone told me, but for some reason this seams to work. removing the battery and plugging it back in did not work for me, but holding down the power button did the trick.
:good::victory:
Click to expand...
Click to collapse
HAHAHAHA LOL.
Glad it worked out for you
My guess is that there's something loose inside, and repeatedly trying to do that may help.
I think it's something to do with Sony's build quality, or maybe because the phone sustained hard knocks and stuff. (Probably just wear and tear)
Aledranssimo didn't reply me, so yea. T.T
This issue is probably an intermittent one I guess. I've since moved on and gotten a new phone (Lumia 520)
I have a Samsung Galaxy Nexus. It is had some water damage in the past (making it near impossible to get repaired under warranty) and that has caused it to act funny. Funny = Powering off at random times and rebooting itself/causing the buttons to act silly. Recently it did the thing where it powered off and now it won't come back on. I know the power button still works and it is charging because when I plug it in the charging symbol pops up when I press the power button. However it won't power on. I plug it in to my laptop and it charges but my laptop does not recognize it is plugged in. Is there any sort of program I can download that will allow me to get into my phone or anything I can do? Also I have tried the Power and Volume buttons to try and power it into Bootloader mode but that does not work either. Neither does pulling the battery or putting a different battery in or using a different charger.
Isnt it clear it is dead? Electric stuff+water=death. (Physics 101)
Sent from my Nexus 4 using xda premium
So your galaxy nexus turned into a Nexus 4? Or is there another reason you're in this forum?
Rude
Why are you people so mean? I am looking for help, really just a program that would allow me to plug my dead phone into the computer (since it indicates it is charging) and allows me to get files off of it. That would be nice.
Help
lanceamiillion said:
Why are you people so mean? I am looking for help, really just a program that would allow me to plug my dead phone into the computer (since it indicates it is charging) and allows me to get files off of it. That would be nice.
Click to expand...
Click to collapse
Hey man,
I'm not sure if your gnex is salvageable, but if when you plug it into your laptop it indicates charging perhaps you may be able to get to your data. First question...do you have usb debugging enabled in settings? We have to get your laptop to recognize the phone as a drive,then try to grab the files. Tell me more about what happens when you connect it. We aren't all mean, some here just forget how it was when they had nothing but questions and no answers. Most in the forums are very helpful, regardless of experience level.
U need a jig
Sent from my Galaxy Nexus using xda premium
Thanks
JFay22 said:
Hey man,
I'm not sure if your gnex is salvageable, but if when you plug it into your laptop it indicates charging perhaps you may be able to get to your data. First question...do you have usb debugging enabled in settings? We have to get your laptop to recognize the phone as a drive,then try to grab the files. Tell me more about what happens when you connect it. We aren't all mean, some here just forget how it was when they had nothing but questions and no answers. Most in the forums are very helpful, regardless of experience level.
Click to expand...
Click to collapse
Thanks for your civil post, I will try my best to inform you more on what my phone is doing.
When I plug it into the laptop it does indicate it is charging but that is the only sign of life I can get out of it. After reading a little bit more on the issue I figure might be the power button that is the issue since it is running JellyBean. One solution that I have tried that has yielded interesting results is plugging the phone into the laptop via USB without the battery in the phone. My computer then makes the "beeping" sound like it is connecting to it and then "beeps" again like it can't connect.
I can't post a link but if you google katzz ifixit then you can go to the website I went to that described the issue and gave the solution I just described. Katzz is the name of the user who posted the solution.
I'm pretty sure I have USB debugging enabled in the settings because before my phone stopped responding I plugged it into the computer a lot to transfer files.
Is there any sort of program that would allow me to turn on my phone from my computer even though I can't seem to get my computer to recognize my phone?
Hello all, long-time lurker first post.
I bought my Verizon GNEX on the day it came out and have loved it since.
Yesterday the power button stopped working.
I tried the method of removing the battery, plugging into PC, then putting the battery back in but no dice.
So, now the phone is powered down and I can't turn it on with the bad power button.
Is there a way to power up the GNEX from a PC?
The phone is on 4.4.3 with an older Vanir ROM that has been running stable for a few months at least.
Any help you can give is appreciated.
Thanks!
concerned about that.
mine is not so reliable either...
If you have already enable developper option, yes, you can power up it by pc, using adb, for detail, you can search adb at this forum,
Thanks!
cqloveqc said:
If you have already enable developper option, yes, you can power up it by pc, using adb, for detail, you can search adb at this forum,
Click to expand...
Click to collapse
Thank you. That points me in the right direction. I will try that.
There is a thread for this. Saw it the other day. It's an older one but in said thread several people have reported ways that work for some.
In short plug the charger in. Wait for the lightning battery icon then pull the charger. It takes several attempts but it's worth a try and a search.
Also haveing debugging on isn't going to make a difference because it's off... And there are no adb commands to turn on your device
http://forum.xda-developers.com/galaxy-nexus/help/power-button-problem-alternative-to-t1731128
sent from::§::
Thank you
runandhide05 said:
There is a thread for this. Saw it the other day. It's an older one but in said thread several people have reported ways that work for some.
In short plug the charger in. Wait for the lightning battery icon then pull the charger. It takes several attempts but it's worth a try and a search.
Also haveing debugging on isn't going to make a difference because it's off... And there are no adb commands to turn on your device
http://forum.xda-developers.com/galaxy-nexus/help/power-button-problem-alternative-to-t1731128
sent from::§::
Click to expand...
Click to collapse
Thank you.
I have searched and tried that technique and another where you take the battery out of the phone. plug it into your USB (without battery) wait for computer to beep. Put the battery back into your phone.
I have also disassembled the phone and checked the contacts for the power button (they looked good).
So far , no dice.
Thanks again :good:
denogginizer said:
Thank you.
I have searched and tried that technique and another where you take the battery out of the phone. plug it into your USB (without battery) wait for computer to beep. Put the battery back into your phone.
I have also disassembled the phone and checked the contacts for the power button (they looked good).
So far , no dice.
Thanks again :good:
Click to expand...
Click to collapse
Hey Buddy check this out
http://www.amazon.com/gp/aw/d/B00EPBUO4W?pc_redir=1404063373&robot_redir=1
Hey there. Hoping someone can help me out here. Long time lurker, and I used the search button, but similar threads did not help me out...
I was out and about yesterday, phone was fully charged, and working just fine. I had used my phone and place it back into my pocket. A couple hours later, I pull the phone out to check the time, and it won't turn on. I assumed the phone had shut itself off like it has in the past randomly. So I press and held the power button. Nothing comes on at all. Screen does not turn on, there is no boot sequence, no LED light, NOTHING. I proceeded to remove the battery and replace it, still no power. I press and held the power and volume down, NOTHING. I read on here about removing the battery and holding the power button for 15 seconds to clear any power in the phone, put the battery back in and on the stock charger for 15 minutes, then trying to power the phone up. NOTHING. I took the phone to Verizon, and they were no help, they could not power the phone up either. We even tried a different battery. I am not awaiting a refurbished phone... only problem is I have loads of pictures saved to the phone (I don't use an SD card).
I am creating this to reach out and see if any of you know of a method I can try to get this phone to begin working?
At the very least, I would like to pull the pictures and files I have downloaded onto the phone... and I am really hoping that there is a way! (I have my serious doubts since the phone doesn't power up... but still I want to ask).
Any help would be GREATLY appreciated!
And thanks in advance for anything that may be provided!
Two options I would try:
-leave the phone plugged in a whole night/day (original charger)
-try a spare battery (if you didn't already)
-clean all contacts
Definitely try leaving it plugged in for a while. Also, have you tried hooking it up to your PC? Does the computer recognize the device?
Rodeojones said:
Definitely try leaving it plugged in for a while. Also, have you tried hooking it up to your PC? Does the computer recognize the device?
Click to expand...
Click to collapse
Hi all, stumbled upon this thread while google searching. I'm also having similar problem as op. one moment the phone was working, next moment cant power it on no matter what buttons I press.
To answer this question, at least for me, when I hook it up to my PC it just shows QHSUSB_BULK, which according to my research means its been hard bricked.
I'm probably going to send it in for repairs
battle3321 said:
Hi all, stumbled upon this thread while google searching. I'm also having similar problem as op. one moment the phone was working, next moment cant power it on no matter what buttons I press.
To answer this question, at least for me, when I hook it up to my PC it just shows QHSUSB_BULK, which according to my research means its been hard bricked.
I'm probably going to send it in for repairs
Click to expand...
Click to collapse
What did you do that may have led to a hard brick?
Rodeojones said:
What did you do that may have led to a hard brick?
Click to expand...
Click to collapse
Idk. its odd. I fired off a text message, placed it face down on the table. Came back 5 mins later to check it and it wouldn't work.
The only thing I did was root the phone, and did very minor tinkering like use xposed framework. Didn't flash a rom or anything.
battle3321 said:
Idk. its odd. I fired off a text message, placed it face down on the table. Came back 5 mins later to check it and it wouldn't work.
The only thing I did was root the phone, and did very minor tinkering like use xposed framework. Didn't flash a rom or anything.
Click to expand...
Click to collapse
Wow, that's terrible. What module? I know messaging with the build prop can are you up, but I've been tinkering with various Xposed mods for a while and never had an issue. And I'd think if it was a bad module you'd have seen the issue immediately, not after a random text message. That's just bizarre.
Rodeojones said:
Wow, that's terrible. What module? I know messaging with the build prop can are you up, but I've been tinkering with various Xposed mods for a while and never had an issue. And I'd think if it was a bad module you'd have seen the issue immediately, not after a random text message. That's just bizarre.
Click to expand...
Click to collapse
yea. its weird. the two modules I used were the volume one and the one hiding root from Isis wallet/softcard. I'm going to get a replacement phone from Verizon. Will let u know how it goes. :/
Hello all, I am in need of some help. I recently bought a Zenfone 2 (ZE551ML) and haven't had a chance to get service on it until what would've been today. This is the reason why I can't:
last night I had it connected to my PC doing some data transfers and things, until my PC said it was disconnected. I wasn't all too worried about it because I was done and was actually ready to unplug it. Before I reached for the phone, it started to vibrate in a weird pattern. I grabbed it almost as soon as it had finished vibrating, and then to my realization it, it wouldn't turn on.
Here's what I've done since then:
1. I immediately tried to turn it on
2. I plugged it back up to my PC, no connection
3. I plugged it up to the ASUS AC Charger and let it charge to see if it would come on that way (Nothing, didn't start up, no LED Light, nada)
4. Left it charging overnight
5. Tried to turn it on this morning, nothing.
6. Waited a few hours after unplugging from AC charger and still nothing.
Please help me :crying: What should I do?
Long-press power button for 5 seconds and wait for 2x vibrations?
I imagine you did that, but I figured I'd ask how you're trying to turn it on.
Does it give any response at all? Holding the power button?
Recommend to test with a different USB cable or adapter.
Sincerely,
ASUS_USA
[email protected]
Same here, the thing was i charged it with an aukey backup batery.
nothing is working so i think it's dead
This happen to a lot zenfone 2 users
Apparently i got the same issue, when i connect to PC to do some transfer files, the phone suddenly dead (because sudden disconnect (happens a lot with loose USB port), cant turn on and cant charge, hard restart (recovery) also not working. Other phone works fine when suddenly disconnected, this only happen to ASUS Zenfone 2. And btw the phone and cables i use is original from ASUS.
Please fix this issue ASUS, this is very serious problem, seriously the phone is dead by doing sudden disconnect. Im not a tech so i dont know what is really happening, is it software or hardware problem.
I checked other forums, theres many report about this, fix it fast please.
Same problem here
qwertqwertyqwert said:
Apparently i got the same issue, when i connect to PC to do some transfer files, the phone suddenly dead (because sudden disconnect (happens a lot with loose USB port), cant turn on and cant charge, hard restart (recovery) also not working. Other phone works fine when suddenly disconnected, this only happen to ASUS Zenfone 2. And btw the phone and cables i use is original from ASUS.
Please fix this issue ASUS, this is very serious problem, seriously the phone is dead by doing sudden disconnect. Im not a tech so i dont know what is really happening, is it software or hardware problem.
I checked other forums, theres many report about this, fix it fast please.
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hi, i have the same problem here, it really wont turn on. how's your phone? were you able to do something about it? im really worried. Thanks a lot.
If you are unable to power up after long charge, ensured cable is firmly connected, tested with different USB cable/or adapter, then it may require sending in for warranty service. If you would like warranty assistance and are located in the USA or Canada, please feel free to contact me direct at [email protected]. For all other regions please see the following for warranty service - http://www.asus.com/support/
Sincerely,
ASUS_USA
I also have the same issue.
Has someone been able to fix it? Is it a loose port, problem with the motherboard, or a problem with the battery itself?
I have the same issue... But my phone got wet before I had the issue. Has that happened to anyone else with the issue?
Here a Solution I discover
NitoJuanito said:
Hello all, I am in need of some help. I recently bought a Zenfone 2 (ZE551ML) and haven't had a chance to get service on it until what would've been today. This is the reason why I can't:
last night I had it connected to my PC doing some data transfers and things, until my PC said it was disconnected. I wasn't all too worried about it because I was done and was actually ready to unplug it. Before I reached for the phone, it started to vibrate in a weird pattern. I grabbed it almost as soon as it had finished vibrating, and then to my realization it, it wouldn't turn on.
Here's what I've done since then:
1. I immediately tried to turn it on
2. I plugged it back up to my PC, no connection
3. I plugged it up to the ASUS AC Charger and let it charge to see if it would come on that way (Nothing, didn't start up, no LED Light, nada)
4. Left it charging overnight
5. Tried to turn it on this morning, nothing.
6. Waited a few hours after unplugging from AC charger and still nothing.
Please help me :crying: What should I do?
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http://forum.xda-developers.com/zenfone2/general/solution-randomly-shuting-long-periods-t3181779
Got it working again!!
mencho said:
I also have the same issue.
Has someone been able to fix it? Is it a loose port, problem with the motherboard, or a problem with the battery itself?
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Hi guys, i had the same issue with my ASUS zenfone twice! The first time the repair center took a look at it, they saw a loose connection inside the unit, they just faastened it then it turned on. After 2 weeks, the same thing happened again, then i returned to the repair center. This time, they said that they found out that the battery software was corrupted (factory fault), they changed the battery software and they got the phone running again. It's been a week since I had my phone working and hopefully this issue will not happen again.
Guys!!! Try this, hold down power button until it reboot two or three times, to be exact until the reboot screen goes blue then let go the power button. yea, weirdly i did it that way and i got my phone working again
How much did it cost?
I had purchased 2 ZenFone 2, 1 for me and my wife on 5/11/2015.
Well my wife's Zen2 wouldn't turn on and it had a full charge 3 days ago.
I've tired a hard reset connected to a different usb cable and also charger, messed with it for 2 days and NADA it was DEAD......
She doesn't use the phone much maybe 1 gb of data for the month and under 100 mins and she hates to text..
But I did get the extended warranty from Newegg for $25 per phone and they will email you a gift card for the same price of what I paid for the phone.
As soon as the Tracking info hit UPS the gift card came in my email within 36 hours and I ordered her The ZenFone 2 Laser which should be here Tomorrow hopefully she will be happy with it.
Same problem here. I plugged my zenphone 2 on my pc to transfer files. It vibrate and turns off. Tried to replugged it to my pc but does not work. I also use different usb cable and adapter but still it wont open nor charge. Is there anyway my phone be restored? I've tried the hard reset but to no avail. Please help.
Suddenly my second 2 laser ze551ml gets vibrated and switch off and now not getting switch on battery is 85% pls help me out i m in big problem.
Nkulkarni said:
Suddenly my second 2 laser ze551ml gets vibrated and switch off and now not getting switch on battery is 85% pls help me out i m in big problem.
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Try to do this:
***Warning********** Your All Data will be lost, once you reset your Phone**************
Boot into Recovery mode with below steps:
1. Press Power Button + Volume Up Key
2. Then from Fasboot option - use Volume Key and choose Recovery Mode, press Power Button.
3. If it booted in Recovery Menu with Sleeping Android and Error, then Press
4. Again Volume Up Key and Power Button, leave Power Button immediately after 1 or 2 seconds.
5. You See normal Recovery Menu, from here you Reset Your Handset.
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IF I AM HELPED YOU, PRESS Thanks Button
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My asus zenfone 2 went completely dead a few days ago for some reason. The only sing i see is that after i plug it in, after about 10-20 seconds it will just vibrate once. But nothing else is happening. Doesnt respond to any power or volume button pressed.
k576 said:
Try to do this:
***Warning********** Your All Data will be lost, once you reset your Phone**************
Boot into Recovery mode with below steps:
1. Press Power Button + Volume Up Key
2. Then from Fasboot option - use Volume Key and choose Recovery Mode, press Power Button.
3. If it booted in Recovery Menu with Sleeping Android and Error, then Press
4. Again Volume Up Key and Power Button, leave Power Button immediately after 1 or 2 seconds.
5. You See normal Recovery Menu, from here you Reset Your Handset.
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IF I AM HELPED YOU, PRESS Thanks Button
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cant even boot..no screen..only vibrate
how to boot recovery?
mengxaxau said:
cant even boot..no screen..only vibrate
how to boot recovery?
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http://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785