Hi everyone - I apologize for not posting very much lately, but if you tag me in a post or send me a PM, I will read it.
We have not forgotten about you guys.
Anyways, this is the official bug reporting thread for the ZenFone 2 (ZE551ML) WW variant (North America). I will constantly check this page and report all bugs to our software team. Please limit the posts to issues you encounter in our official firmware and not problems with third party applications.
To report a bug please include the following information -
Example -
Model: 4GB RAM
Baseband version: 1524_5.0.31.0_0623, 1517_7.0.16.0_0605
Build number: LRX21V.WW-ASUS_Z00A-2.19.40.22_20150627
Problem: Stuff doesn't work
How to recreate: Open this app, switch to this, get error, etc...
Carrier(s): AT&T in Sim 1, T-Mobile in Sim 2
Wi-Fi Frequency (if connected): 5 GHz / 802.11ac
Model: 4GB RAM
Build number: LRX21V.WW-ASUS_Z00A-2.19.40.22_20150627
Problem:
1. Dialer Freezes after disconnecting calls.
2. Proximity doesn't wake up the screen after the call gets disconnected. If i wave my have over the sensor, the screen wakes up. So, i guess, the sensor freezes.
3. Device doesn't vibrate when the call gets picked up. (There is a setting which doesn't seem to work)
4. Sometimes, WIFI turns on Automatically. Occurred Just twice till date (It just occurred today)
How to recreate: For 1 - 3 Just call a couple of people back-to-back
For 4 Its Random
Great initiative by you.
But why is this thread only for North America?? And not WW SKU in general??
Zenfone 2 4G RAM and 64Gb disk on Rogers W - Data not working
Model: 4GB RAM
Baseband version: 1524_5.0.31.0_0623, 1517_7.0.16.0_0605
Build number: LRX21V.WW-ASUS_Z00A-2.19.40.22_20150627
Problem: The DATA is not kiking on with ROGERS W. Calls work but not the LTE, or data
How to recreate: Insert ROGERS working SIM on original ROM, and reflash with CM 12.1 UNOFFICIAL, and bam, phone works but data not kicking in.
Carrier(s): ROGERS WIRELES
Wi-Fi Frequency (if connected): 5 GHz / 802.11ac[/QUOTE]
Thanks
RCAirBum said:
Model: 4GB RAM
Baseband version: 1524_5.0.31.0_0623, 1517_7.0.16.0_0605
Build number: LRX21V.WW-ASUS_Z00A-2.19.40.22_20150627
Problem: The DATA is not kiking on with ROGERS W. Calls work but not the LTE, or data
How to recreate: Insert ROGERS working SIM on original ROM, and reflash with CM 12.1 UNOFFICIAL, and bam, phone works but data not kicking in.
Carrier(s): ROGERS WIRELES
Wi-Fi Frequency (if connected): 5 GHz / 802.11ac
Click to expand...
Click to collapse
Thanks[/QUOTE]
Read the first post. This is for bugs in official firmware ("original ROM") only.
Model: 2GB RAM, 16GB Storage
Baseband version: 1524_5.0.29.0_0609, 1517_7.0.16.0_0605
Build number: LRX21V.WW-ASUS_Z00A-2.19.40.22_201506027
Problem: Battery History details not occupying full width (see attached image). Think it was full back in 2.18.x.
How to recreate: Open Settings > Battery, tap the graph.
Carrier(s): Eastlink in Sim 1, Sim 2 empty
Wi-Fi Frequency (if connected): 2.4 GHz / 802.11agn
Never mind. It's full width already, it just takes into account the predicted discharge as well.
...also...
Model: 2GB RAM, 16GB Storage
Baseband version: 1524_5.0.29.0_0609, 1517_7.0.16.0_0605
Build number: LRX21V.WW-ASUS_Z00A-2.19.40.22_201506027 (first noticed with earlier 2.13[?].x)
Problem: Wallpaper changes to purple ASUS stock one reboot after a factory reset
How to recreate: Wipe data (or pick up a brand new phone), go through setup, change the wallpaper, reboot.
Carrier(s): Eastlink in Sim 1, Sim 2 empty
Wi-Fi Frequency (if connected): 2.4 GHz / 802.11agn
EDIT (one more):
There is also a quirk with power switch from the lockscreen. Can be recreated by pressing the power button to sleep, and then plug the phone in. Phone wakes up, but if power is pressed in the first few seconds of the wake (to sleep again), it awakes a second time.
If you have troubles with recreating this one, try turning Daydream on first. I have it on, and encounter this problem constantly when I want my phone to charge efficiently (I use daydream for the cases I don't want the wifi to shut off when I have aggressive power saving set up - I just plug in to a wall outlet or PC for those cases[*])
[*] Really useful for other devices if I had a big download and Deep Sleep Battery Saver was still running. Oh, the habits we pick up.
[email protected] said:
Great initiative by you.
But why is this thread only for North America?? And not WW SKU in general??
Click to expand...
Click to collapse
Because I am a North America employee and its hard to look at issues for other regions I have no control of if it involves the cellular network.
However, if its general problems that are not carrier specific, I don't mind them being reported here.
Hey Tuanies, is there a plan to move to 5.1 that you know of?
Sent from my HTC One using Tapatalk
Hello guys please help me out.
i want to change my lock screen from pattern to slide unlock.but when i choose the option lock screen it asks me my current lock pattern and directly asks me for a new unlock pattern rather than asking me the type i want to unlock?
c1nd3r said:
Hey Tuanies, is there a plan to move to 5.1 that you know of?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Still checking in on this.
anooj21m said:
i want to change my lock screen from pattern to slide unlock.but when i choose the option lock screen it asks me my current lock pattern and directly asks me for a new unlock pattern rather than asking me the type i want to unlock?
Click to expand...
Click to collapse
You need to enter your pattern in before you change the unlock type.
joel.maxuel said:
Model: 2GB RAM, 16GB Storage
Baseband version: 1524_5.0.29.0_0609, 1517_7.0.16.0_0605
Build number: LRX21V.WW-ASUS_Z00A-2.19.40.22_201506027
Problem: Battery History details not occupying full width (see attached image). Think it was full back in 2.18.x.
How to recreate: Open Settings > Battery, tap the graph.
Carrier(s): Eastlink in Sim 1, Sim 2 empty
Wi-Fi Frequency (if connected): 2.4 GHz / 802.11agn
Click to expand...
Click to collapse
Do you mean you don't want the grey predicted bit on the history details? I agree with you on that - when you tap on the graph to see the history details it should change to showing only up to now.
kanagawaben said:
Do you mean you don't want the grey predicted bit on the history details? I agree with you on that - when you tap on the graph to see the history details it should change to showing only up to now.
Click to expand...
Click to collapse
The gray is okay. I found it odd that the cell network, wifi, sleep, screen on, etc doesn't take up the full width of the screen.
But I see that this is not a bug now, rather a feature. Because I looked again, and the bars end at the barrier between the blue and gray above.
Sorry, I never noticed that before.
Tuanies said:
Still checking in on this.
You need to enter your pattern in before you change the unlock type.
Click to expand...
Click to collapse
yes i do that then they ask me directly for a new PATTERN.but i want to change to slide unlock
Have you tried selecting none first, then go back, and then change to swipe?
ALso which software version? I had a similar issue with an engineering sample but that was back in February.
Also are you using snap view at all?
Model: 4GB RAM
Baseband version: 1524_5.0.31.0_0623, 1517_7.0.16.0_0605
Build number: LRX21V.WW-ASUS_Z00A-2.19.40.22_20150627
Problem: My phone will have the sim card in it, but will sometimes say "Emergency calls only" instead of my carrier. It will have a signal usually 1-2 bars. when this happens, I can't make calls or send texts. I can usually switch it to airplane mode, then turn off airplane mode to correct the issue.
How to recreate: seems to be random, mostly when I have a weaker signal, but has happened when I've had 3-5 bars of service
Carrier(s): Cricket in Sim 1
alex.o said:
Model: 4GB RAM
Baseband version: 1524_5.0.31.0_0623, 1517_7.0.16.0_0605
Build number: LRX21V.WW-ASUS_Z00A-2.19.40.22_20150627
Problem: My phone will have the sim card in it, but will sometimes say "Emergency calls only" instead of my carrier. It will have a signal usually 1-2 bars. when this happens, I can't make calls or send texts. I can usually switch it to airplane mode, then turn off airplane mode to correct the issue.
How to recreate: seems to be random, mostly when I have a weaker signal, but has happened when I've had 3-5 bars of service
Carrier(s): Cricket in Sim 1
Click to expand...
Click to collapse
This problem looks like mine, i lose the signal and the call is dropped. only on SIM1.
Baseband version: 1524_5.0.31.0_0623, 1517_7.0.16.0_0605
Build number: LRX21V.WW-ASUS_Z00A-2.19.40.22_20150627
Problem: calls are disconnected after few minutes on SIM1
How to recreate: seems to be random, mostly when I have a weaker signal, but has happened when I've had 3-5 bars of service
Carrier(s): Italy: TIM and VODAFONE both 4G.
i will try hard reset next week.
anooj21m said:
i want to change my lock screen from pattern to slide unlock.but when i choose the option lock screen it asks me my current lock pattern and directly asks me for a new unlock pattern rather than asking me the type i want to unlock?
Click to expand...
Click to collapse
Go to Settings -> Security -> Credential Storage -> Clear credential
Click on clear credential.
Then go to Lock screen and try
Battery turning off at 40%
this happened after unboxing, it said it needed an update and i did then suddenly it turned off !! and its been happening since yesterday !! also shutting down at around 40....
and also i cant change apn settings making me unable to use mobile date !! this is ridiculous !
using 16gb 2gb latest software it asked me to download
please help
Scrolling widgets items not clickable
Ever since I received an OTA software update earlier in the week, items listed are no longer responing to taps.
Baconreader, and plume exhibit this behavior both in the default launcher and every this party launcher I've tried (apex, nova etc).
Greader scrolling widget works fine.
Uninstalling apps/clearing data did not help.
Here is my phones software info :
GENERAL INFO
Manufacturer: asus
Brand: asus
Phone Model: ASUS_Z00AD
Device Type: Z00A / mofd_v1
Product Name: WW_Z00A
Country of Origin:
Manufacturing Date:
Knox Warranty Void:
Colour:
Internal Storage:
CSC INFO
Product Code:
Original CSC Code:
Firmware's CSC Code:
Active CSC Code:
Available CSC Codes:
CSC Country:
CSC Country ISO:
Mobile Operator: T-Mobile / 310260
FIRMWARE INFO
Bootloader Version: unknown
Baseband Version: 1524_5.0.31.0_0623,1517_7.0.16.0_0605
PDA Version:
CSC Version:
Kernel Version: 3.10.20-x86_64_moor-g306ba09 [email protected] #1 64-bit
Java Virtual Machine: ART 2.1.0
OS INFO
Root Existence: No
Android Version: 5.0
Build Number: LRX21V.WW-ASUS_Z00A-2.19.40.22_20150627_5104_user (WW_Z00A-WW_2.19.40.22_20150627_5104_user_rel-user-20150627)
Build Fingerprint: asus/WW_Z00A/Z00A:5.0/LRX21V/2.19.40.22_20150627_5104_user:user/release-keys
Build Description: asusmofd_fhd-user 5.0 LRX21V 2.19.40.22_20150627_5104_user release-keys
Build Date: Sat Jun 27 00:12:45 CST 2015
Changelist:
HARDWARE INFO
Hardware: mofd_v1
Board: moorefield [32-bit]
Platform: moorefield
Chip:
GPU: Imagination Technologies PowerVR Rogue G6430
Modem Board:
Hardware Revision:
Total RAM: 3.82 GB
Screen: 5.47 inches, 1080 × 1920 pixels, 403 ppi, 480 dpi
Battery: Li-poly 3000 mAh, Health: Good
bishnuprasad14 said:
Go to Settings -> Security -> Credential Storage -> Clear credential
Click on clear credential.
Then go to Lock screen and try
Click to expand...
Click to collapse
LOL.
but even clear is faded out( cant select)
Related
Hello everyone,
So here's my situation...my gf bought me a 1 year old DHD last thursday and when she tried the phone when her FIDO sim and stock software everything went fine...
Friday i learned on this forum about rooting and rom flashing. I had fun with Jellytime or Sabsa just experiencing the phone.
BTW i used ace hack so i have clockwork, and i remember that the software asked me to download a file called P98IMG cause i had to downgrade following the info i found. But as i am a 3 day noob...don't expect anything for now...(i read the ace hack manual)
I thing i've learned alot in the last few days, so here's my conclusion...i ****ed up something with the antenna...stuff like that
I'm trying to figure out about antenna+rils+ruu...(what's a RUU??)
My actual antenna number from bootloader is : 26.10.04.03_M
Now the phone is in Montreal (sorry for my english) and i just got the phone swap @ the store with a new simcard...but no signal
so i tried my gf simcard from fido and i got a very low signal on/off for a couple of minute and pouf!! nothing...
the phone comes from europe on SFR and the phone is unlocked AND WORKED on stock (did i just burned my $$)??...i imei-number.com my number and it says :
DEVICE SPECS
Display type: LCD CAPACITIVE TOUCHSCREEN, 16M COLORS
Display size: 480 X 800 PIXELS, 4.3 INCHES
Internal memory: 1.5 GB; 768 MB RAM
Memory card slot: MICROSD, UP TO 32GB, 8GB INCLUDED
GPRS: CLASS 32
EDGE: CLASS 32
***3G: HSDPA 7.2/14.4 MBPS; HSUPA 2/5.76 MBPS (CARRIER DEPENDENT) *** seem's ok with Bell or Fido...??
WLAN: WI-FI 802.11 B/G/N, DLNA, WI-FI HOTSPOT
Bluetooth: YES V2.1 WITH A2DP
Camera: 8 MP, 3264X2448 PIXELS, AUTOFOCUS, DUAL-LED FLASH
Operating system: ANDROID OS, V2.2 (FROYO), UPGRADABLE TO V2.3
Browser: HTML
GPS: YES, WITH A-GPS SUPPORT
Please help
Thanks
update
Update : The APN is in accordance to provider requirements, now the phone see's a network called EXT and when i try to connect it says that my sim card can't do blablabla...still can't see BELL network...but the APN was already setup i didn't had to enter the details manually??
Here's the detail of HTC sync : current system firmware 1.14.401.1 CL92876 release-keys
maybe it can help...
The euro dhd uses different frequencies for 3g than that of north America (Europe 900/2100 , NA 850/1900)
Normally in this scenario the phone would fallback to GSM(edge/2g) signals BUT bell and telus don't have a GSM network to fall back on. Its only hspa. So if you don't get 3g then no service for you(with this phone). Unfortunately their is nothing you can do outside of getting a different phone(Nam desire HD or other campatible phone) or switching carriers though you would be stuck on 2g
Hey guys,
I have picked myself up a Samsung Galaxy Nexus and have updated it to yakju JDQ39 from developer images.
Whenever I reboot the device everything loads OK except for the GSM network.
The SIM does connect to data connections OK, but shows no signal and cannot make calls.
Details are:
- does show IMEI
- does show Network name (O2-UK)
- does show signal strength (-75 dBm
- does show Mobile network type (HSDPA:8)
- shows Out of Service for Service Status
- Mobile network state shows: Connected
- does show My Phone Number
- IMEI SV: 01
- does obtain IP address
Baseband Version = I9250XXLJ1
Build Number = JDQ39
I'm really lost with this as everything seems to work, the mobile network does connect to data and browses internet fine - but it will not register on any Network Provider??
Just had a thought.........does this device work with GiffGaff using the micro-SIM ?
Currently I'm trying it with a micro-Sim + adaptor (maybe the SIM is the problem?)
Scratch that, just borrowed a full-sized SIM and it has the same issues
Try a different radio
iLeopard said:
Try a different radio
Click to expand...
Click to collapse
Hey iLeopard, would there be any specific Radio you would recommend trying?
I have just obtained a full-sized SIM from my local O2 store and it shows the Phone Number in the status, but still no GSM cell connection...
fubofo said:
Hey iLeopard, would there be any specific Radio you would recommend trying?
I have just obtained a full-sized SIM from my local O2 store and it shows the Phone Number in the status, but still no GSM cell connection...
Click to expand...
Click to collapse
LJ1 should be fine. Try LH1. Still, I don't believe radio firmware is the issue here, please check 'adb logcat -b radio'
Sent from my Nexus
bk201doesntexist said:
LJ1 should be fine. Try LH1. Still, I don't believe radio firmware is the issue here, please check 'adb logcat -b radio'
Sent from my Nexus
Click to expand...
Click to collapse
Thanks bk201doesntexist, what am I looking for in the logcat?
Ugh, FFS.
Just checked with CheckMEND , and everything is fine (not stolen/lost/insurance claim) except:
Unique certificate ID:
CM6883736-AB426
Report created on:
19 Apr 2013
Your search criteria was:
Identifier 1: ****5405****952
Identifier 2: ****0cff****201c
Manufacturer: Samsung
Model: GT-I9250
Item type: Mobile/Cellular Phones
Manufacturer information (see notes):
Manufacturer: SAMSUNG
Model: GALAXY NEXUS GT-I9250
Item type: Mobile/Cellular Phones
Checks Performed
Ever blocked - CheckMEND has a record of this item having been blocked by a GSM cell phone network
Currently blocked - CheckMEND has a record that this item is currently blocked by one or more GSM cell phone networks
Does anybody know how I go about figuring out why it was blocked, by whom, and how to get it unblocked?
Speak to your carrier, they should be able to?
Sent from my Nexus
Currently desperate and not really in the market for a new phone, but very sad. Phone was never rooted or flashed (until now, I guess?). i feel like i'm soooo close, yet sooo far. and i'd rather not give up, sell the phone, and waste money on a new one. Please help.
Short version: paid someone to unlock phone. he installed some superSuperSU app, then I had to enable TMo bands using google instructions on how to enable 4g/lte for i317 on tmobile. this involved QPST Configuration program to reenable two bands. off the galaxynote2root website instructions.
currently getting cellular signal, but data doesn’t turn on until I wait for 30 minutes to an hour. And when it does turn on it’s only 4g. no edge, or 3g as far as I know. Also noticed that my IMEI is gone now.
Long version:
Was on att without problems. Switched to tmobile. The unlock code att provided never worked, even after a month and speaking with around ten att reps. So I paid someone to unlock my phone. When I got the phone back, it accepted my tmobile sim, but I got a giant no signal symbol. Figured it was the link I put above so I tried those instructions. Cellular signal is fine and I can make phone calls. BUT mobile data takes a long time to turn on. It randomly from 5 minutes to an hour. While data is connected, it’s pretty stable, but I only get 4g.
Talked to Samsung today and they weren’t able to help me and the last step was a factory reset. She also helped me confirm all the APN settings as well.
Other data:
4.4.2
Baseband version
I317UCUCNE5
Kernel version
3.0.31-1728680
[email protected] #1
Fri May 23 19:15:41 KST 2014
Build number KOT49H.I317UCUCNE5
SE for Android Status
Enforcing
SEPF_SAMSUNG-SGH-I317_4.4.2_0016
Fri May 23 19:28:32 2014
Device Status:
Custom
Please suggest what I can do now to enable the data? I’ve messed around in one of the debug menus, *#2263# to no success. I’d prefer not to reflash the rom. Also, how do I get my IMEI to show up again? Thank you for the help and pointers, your time is appreciated.
Hi all,
I brought(mistakenly) LG G Pro F240S. Initially it was only registering one sim but after changing ROMS, it is now registering all network's sims but only connect with the network where signals are strong and also drop the signal (with service disable message) after 5,10 or 15 mins and then again connect with the network after few mins. It is only happening when signals are strong. No any network displaying at normal or week signal area.
Now anybody please tell me that it is a software problem or a hardware issue?? in both cases, is it resolvable??
Following is my configuration at this time:
Android Version: 4.1.2
Baseband version: APQ8064T/MDM9x15M
Kernel Version: 3.4.04
Build number: JZO54K-xmx
Software version: LG-F240-EUR
I tried following ROMS:
SphinX_GPRO_Kitkat_1.5
VUPMP.GPro.sG3_v2.0
LGE980AT-01-V10g-310-410-APR-03-2013
BIN_LGE980AT-00-V20g-ATT-US-APR-28-2014_0
khurrambhatti said:
Hi all,
I brought(mistakenly) LG G Pro F240S. Initially it was only registering one sim but after changing ROMS, it is now registering all network's sims but only connect with the network where signals are strong and also drop the signal (with service disable message) after 5,10 or 15 mins and then again connect with the network after few mins. It is only happening when signals are strong. No any network displaying at normal or week signal area.
Now anybody please tell me that it is a software problem or a hardware issue?? in both cases, is it resolvable??
Following is my configuration at this time:
Android Version: 4.1.2
Baseband version: APQ8064T/MDM9x15M
Kernel Version: 3.4.04
Build number: JZO54K-xmx
Software version: LG-F240-EUR
I tried following ROMS:
SphinX_GPRO_Kitkat_1.5
VUPMP.GPro.sG3_v2.0
LGE980AT-01-V10g-310-410-APR-03-2013
BIN_LGE980AT-00-V20g-ATT-US-APR-28-2014_0
Click to expand...
Click to collapse
Anyone please help...
I'm using Special Edition lollipop ver5 on my 240k. and phone works great.
If different roms don't work, don't rule out hardware problem. did it ever work correctly on the original rom?
Larry Johnson said:
I'm using Special Edition lollipop ver5 on my 240k. and phone works great.
If different roms don't work, don't rule out hardware problem. did it ever work correctly on the original rom?
Click to expand...
Click to collapse
No
Sent from my LG-E970 using XDA Free mobile app
i cant get my f240s to connest to lte (4g). i can see that the signal is strong (in network analyzer app) but the state is always disconected...
my operator provides lte signal on 1800mhz and band 3, both supported by f240s. i just dont get it..
croatian sensation said:
i cant get my f240s to connest to lte (4g). i can see that the signal is strong (in network analyzer app) but the state is always disconected...
my operator provides lte signal on 1800mhz and band 3, both supported by f240s. i just dont get it..
Click to expand...
Click to collapse
try this.How To Get Network/Signals
Goto dialer and dial 5457#*980# and on bottom of List,
1. Open "Network Mode" and Select "Global+LTE"
2. Open "Subscription" and make it USIM (Phone will reboot automatically.
After reboot you should get network working.
-----------------------------------------------------------
I've been having an issue ever since upgrading my M9 to Android 6.0. The issue is that when I'm connected to a wifi network, my MMS stops working. Calls and SMS function properly, but it seems like it's not handing off MMS to the mobile data network when wifi is enabled & connected.
I'm on the Cricket (AT&T) network.
The Software Information of my phone is as follows:
Android: 6.0
HTC Sense: 7.0
Software Number: 3.35.617.12
Kernel Version:
3.10.84-perf-g340e3c6
[email protected] #1
SMP PREEMPT
Baseband version:
01.01_U11440792_97.00.51203G_F
Build Number:
3.35.617.12 CL669696 release-keys
Android Security Patch Level:
2015-12-01
These are the things, I've tried so far.
I verified APN settings. The APN that I had set previously became uneditable (lock symbol next to it), so I created a new one with the Cricket settings with the same issue.
I booted into safe mode to see if a 3rd party application was causing an issue after the update.
I performed a factory reset and tested before installing/upgrading any applications.
I tried my wife's SIM card in my phone, which didn't work on my phone. Her phone is working, but she has a Moto X 2015 Pure
I've called HTC support, but all they could tell me is that the hand-off should work, and that an engineer would call me to debug more in depth. This didn't happen though.
Enable developer options and enable "cellular data always active".
Sent from my HTC One M9 using Tapatalk
shivadow said:
Enable developer options and enable "cellular data always active".
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
I did this, but still having the same issue. I tested with the stock messages app as well as Google messenger.
Download chompSMS or Textra...great messaging apps, and they have settings that take care of this issue.
What happens if you are out of wifi range and send yourself a picture message?.
Sent from my HTC One M9 using Tapatalk
With it set up correctly, it will ALWAYS switch to mobile data whenever you try to send a picture (i.e., MMS) message...that's exactly what you want.