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I have a co-worker with Droid incredible and every time she turns the device on, it is stuck at the white HTC screen. Once in awhile, she'll be able to see the lock screen, but then the device will reboot again. I tried going into the recovery by pressing vol. down + power, but when I choose recovery, it gets stuck at the white screen again.
She does not have an insurance on the phone, is there a possible fix to this problem?
Thank you in advance.
Is it rooted or what? What did she or you do before this happened? Try to flash a rom or diff kernel?
Sent from my ADR6300 using XDA App
cheols46 said:
I have a co-worker with Droid incredible and every time she turns the device on, it is stuck at the white HTC screen. Once in awhile, she'll be able to see the lock screen, but then the device will reboot again. I tried going into the recovery by pressing vol. down + power, but when I choose recovery, it gets stuck at the white screen again.
She does not have an insurance on the phone, is there a possible fix to this problem?
Thank you in advance.
Click to expand...
Click to collapse
Download this file
http://www.fourty.net/~berzerker/stockstuff/PB31IMG_3.26.605.1_RUU.zip
Rename that file PB31IMG.zip, put that on the root of the SD card, boot the phone into bootloader mode by pressing vol - & power. Let the update run its course, and she will go back to a TOTAL stock 2.2.
EDIT: She will lose all her texts, have to re-download all her apps, and set her homescreens up again, but I don't think you have any other option if it keeps getting stuck at the white HTC screen.
If it's stock already or if rooted and the PB31IMG from the above post doesn't work, she simply needs to do a warranty exchange. We are, after all, still within the warranty period.
najaboy said:
If it's stock already or if rooted and the PB31IMG from the above post doesn't work, she simply needs to do a warranty exchange. We are, after all, still within the warranty period.
Click to expand...
Click to collapse
How would that not work? Its the stock rom, signed. I myself have done this before. Why go exchange it and get a crappy refurb (most likely SLCD )that, more likely than not, has problems? Why not fix the problem and keep the one that she has?
If they didn't want to do that they could go to shipped-roms.com and download the RUU from there and flash it back to stock that way also.
g00s3y said:
How would that not work? Its the stock rom, signed. I myself have done this before. Why go exchange it and get a crappy refurb (most likely SLCD )that, more likely than not, has problems? Why not fix the problem and keep the one that she has?
If they didn't want to do that they could go to shipped-roms.com and download the RUU from there and flash it back to stock that way also.
Click to expand...
Click to collapse
It ain't gonna work if it's a hardware failure, which seems a bit too common with the first run of Incredibles. No software is going to fix a problem with the SoC, which is why I said if the RUU doesn't work, she needs to do a warranty exchange.
The phone is completely stock.
She had to cut the line off and use company phone for about a month or two due to her personal problems. Now she's trying to get back on line with Verizon, but it's keep on rebooting itself so there's noway put it back on again..
Does Verizon/HTC do warranty on the phone even though she's not on the Verizon with the Incredible?
cheols46 said:
The phone is completely stock.
She had to cut the line off and use company phone for about a month or two due to her personal problems. Now she's trying to get back on line with Verizon, but it's keep on rebooting itself so there's noway put it back on again..
Does Verizon/HTC do warranty on the phone even though she's not on the Verizon with the Incredible?
Click to expand...
Click to collapse
I doubt they do, but you could just put it back on the plan, and take it into a verizon 30mins later. Tell them you hit *228 & #2 to update the prl and your phone rebooted and keeps doing so.
Thanks. If everything fails, I'll just go ahead and do that..
There's another version of recovery that lets you wipe the phone - you can search if I'm wrong, but I'm pretty sure that instead of pwr<->vol down it was pwr<->touchball. There, you'll be able to wipe the phone.
I had a similar problem with a phone that I just sent back for warranty repairs. The upside was I did get past the white splash screen. The downside was a few days later, the phone finally kicked the bucket and wouldn't power at all.
This fixed my issue. I was able to retreive my pictures after everyone else was saying to forget about it including HTC and Verizon.. I think this is a pearl as so many Incredible users have posted the constant reboot issue. Thank you Thank you Thank you!!
Another rebooting SLCD Incredible
Hi guys,
Just wanted to let you all know that this week, my wife's SLCD Droid Incredible started randomly rebooting. I had her on the Virtuous stock-based ROM and the SLCD ClockworkMod Recovery, and she had a TON of crap apps (pregnancy, game, live wallpaper, etc.)
I was able to back up the phone if I left the back cover off, but everything I did was time/heat sensitive. I wiped the phone and when setting it backup, got the bootloops after downloading only five or six market apps, not running any of them.
Last night I went back to stock (S-ON, Stock November PB31IMG.zip bootloader update). Again, after getting back to complete stock, it locked up after a few market apps were downloaded.
I called Verizon this morning from MY AMOLED Incredible, and they first had me describe the issues in detail (30 minutes), then try and repeat the issue (20 seconds after opening Google maps and starting a navigation session *quick heat*). She transfered me to "Level 2 Support", then he wanted to walk me through resetting to factory defaults on the phone via the SD card and storage settings. I noticed he wanted me to wipe the Internal storage, so I told him I needed to first backup the DCIM folder full of personal pics and videos to my SD card. He waited patiently while I backed them up (20 minutes). When finished, he had me wipe the phone+EMMC. I left the cover off so we could get through the initial setup, the put it back on after setting it up. He had me do *228 option 1, after the phone rebooted he wanted me to try and do "normal tasks" like downloading apps to get the phone to repeat the issue, if possible. I simply opened up Google Maps, started navigation and 1 second later, the phone went into bootloops. He promptly set up an "in-warranty" replacement to be overnighted to my house.
I do not have any monthly insurance on my phones, so I thought it was great deal that Verizon can issue an advance warranty replacement with return shipping, overnight, no less. Most companies would tell a customer to contact HTC directly. I am sure that is what Alltel used to do. I don't think VZW did it because we have corporate discount, I think this is standard service they provide for all their customers.
For any of you having this issue, here's what I recommend:
**If your phone is continually rebooting, pull your battery and let it sit out of the phone so they can cool for at least 20 minutes... Alternatively, you could probably put your battery in the freezer for 10-20 minutes and get a little extra "cold time" out of the phone before it bootloops**
1. Sync your apps with an app service like Appbrain to easily retrieve the list of apps you had.
2. Backup your call history and bookmarks using an app or two from the market. I have used free ones before, they should be easy to find.
3. Back up your Internal Storage and SD card to your computer (and preferably to a backed up location on your PC)
4. Revert to S-ON, and Stock ROM, if you are not already on one.
5. Set up only the basic functions on your phone (don't download any apps), then test that it is a heat issue by simply opening up Google maps and navigating anywhere.
6. Call Verizon and wait PATIENTLY on the phone as they walk you through their hoops. Expect this to take an hour or three. Just do as they say, as they have to make sure you indeed have a defective phone.
7. Profit.
Hope it helps,
jakewill
6. Call Verizon and wait PATIENTLY on the phone as they walk you through their hoops. Expect this to take an hour or three. Just do as they say, as they have to make sure you indeed have a defective device
jakewill
Click to expand...
Click to collapse
Ditto I have always had a pleasant outcome talking to the phone reps. Remember they are just doing their job and they are probably doing this exact same long process all day..
Wish I could say the store reps we're just as good but it's pretty hit and miss.
Sent from my ADR6300 using XDA Premium App
First of all, I know I am an idiot - so let's get that out of the way right now!
So, I have been using Mik 2.6 for several months now and loved it. But my phone ear speaker shorted out or something, and all calls sound very tinny and "crunchy". Also, every so often when I take photos the lower half of the image gets funky (like over exposure from a real camera). So, I decided to just try and restore to factory and take it to Sprint tomorrow.
Using the RUU gave me a problem. I would get so far then it would tell me (when looking for bootloader) that the usb wasnt connected to the phone or the computer. When I got that error on the computer, the phone screen was just a black screen with larger HTC logo on it. Couldnt go anywhere from there. Unplugging the device gave me the recovery screen with RUU option selected. I had to take out the battery to reboot from there. I tried to reboot the phone in recovery mode and maybe try to get to bootloader menu THEN run RUU. When I did that, I would get the same error. But when I restarted the phone, it would not boot all the way, but get stuck with the wallpaper showing, the power guage, and the 3g bars. It would never go all the way to the time/unlock screen.
So, I tried to reboot into recovery again from there... the phone vibrated three times and shut down. Now, it is completely bricked. It will not turn on normally, or in any recovery mode. In fact, when I plug it in to recharge - the light doesn't even come on.
SO - am I completely screwed? Is there ANYTHING I can do? Any advice, anecodotes, well wishes... anything would be appreciated! Thanks!
Have you tried taking the battery out for 5 minutes, placing it back in, then back on the charger? That'll let the capacitors dissipate, and make sure the battery isn't super drained.
I did, and it worked - to the point where it will start up and get right to the point of giving me the lock screen - but not quite. I can see the wallpaper. I can see the 3G up and down, and the signal bars... and the time. In fact, I even used my wifes phone to call mine, and it rang. But it didnt give me a way to answer the call. So now I can see all of the above, and a missed call icon!
So, I can also restart in Bootloader mode. Should I plug into my computer and restart in Bootloader mode and start the RUU?
Try restoring to factory by flashing the PC36IMG way. It eliminates the USB causing issues
Support TrevE!!
kitbaty said:
I did, and it worked - to the point where it will start up and get right to the point of giving me the lock screen - but not quite. I can see the wallpaper. I can see the 3G up and down, and the signal bars... and the time. In fact, I even used my wifes phone to call mine, and it rang. But it didnt give me a way to answer the call. So now I can see all of the above, and a missed call icon!
So, I can also restart in Bootloader mode. Should I plug into my computer and restart in Bootloader mode and start the RUU?
Click to expand...
Click to collapse
Take the sd card out of the phone, mount to a pc via adapter, toss on the s-on zip, flash in recovery, or do the revolutionary method, depending on how you rooted, then do an RUU in PC36IMG form.
I would love to, but I cannot access the SD card right now. Trying to.
kitbaty said:
I would love to, but I cannot access the SD card right now. Trying to.
Click to expand...
Click to collapse
How do you not have access to it? Pop off the battery and remove it from the slot with the little tab. or you mean you haven't gotten it out yet?
teh roxxorz said:
How do you not have access to it? Pop off the battery and remove it from the slot with the little tab. or you mean you haven't gotten it out yet?
Click to expand...
Click to collapse
Lol
Sent from my PC36100 using XDA App
No, I mean that I can't access the SD card through my computer when plugged in.
Also, no - I have not gotten the sd card out of the phone. Ever. Wouldn't even know how to do so. Again, read the first line of my original post!
kitbaty said:
No, I mean that I can't access the SD card through my computer when plugged in.
Also, no - I have not gotten the sd card out of the phone. Ever. Wouldn't even know how to do so. Again, read the first line of my original post!
Click to expand...
Click to collapse
Well you'll need a micro usb adapter to place it in computer, and still can't be read?
- take off the back cover
- remove battery
- there will be a lil 'lip' tab on the right side where the sd card car, pull up on it, then pull out the sd card
Yeah, I got the card out. Will have to go out tomorrow and get the adapter.
I just wonder why my phone will not restart all the way. It is so close. I even see notifications! My wife just sent me a text message. Well, I will get back to this tomorrow. Thanks!
kitbaty said:
Yeah, I got the card out. Will have to go out tomorrow and get the adapter.
I just wonder why my phone will not restart all the way. It is so close. I even see notifications! My wife just sent me a text message. Well, I will get back to this tomorrow. Thanks!
Click to expand...
Click to collapse
If you're on a newer ota [sense] go into settings > applications > development > UNcheck the fastboot option.
Hi,
I'm genuinely sorry if this is an often repeated thread, but I couldn't find anyone here suffering from exactly the same symptons as me.
I've had my One X for a couple of months, it's completely unrooted and has nothing on it you can't get from Google's app market. I'm with Orange, in the UK, so the phone's running all their default stuff.
My phone's been running quite hot ever since I got it, but, today, I had it in my pocket while I drove to work (20) minutes, and it must have overheated and turned itself off.
I couldn't turn it on, and, in my panic, I held the power button for ten seconds, and saw the buttons at the bottom flash. Since then, nothing at all, no charging light (from USB or mains). I've tried all combinations of power/volume button presses and absolutely nothing has happened at all. Nothing at all since the first button flashes on the first long power button press (10 seconds). Now, it's been like that for about 8 hours and has been on and off charge all day, to no avail. (no LED at all, at any point, red nor green).
I've just got back from holiday and have a tonne of pictures and vids I have probably lost, but want to try to recover. I'd be really, really grateful for the assistance of the experienced people here. I'm, as you may have picked up, a hopeless newb.
When I connect via laptop to USB, the computer (Windows 7) detects an APX device, whatever that is, but the automated driver installation fails. Nothing shows up in Windows explorer.
Is there anything I/You/We can do?
My last resort is to send it back to Orange, and ask if they can retrieve data, but I expect they'll just send a new phone and wipe/refurbish my old one for someone else.
Is it possible to send phones back to HTC for repair, without losing data?
And finally, although I've not seen anything on the screen at all, no bootloaders, no recovery screen, nothing, might some combinatin of my button-mashing have already wiped the phone?
On a scale of One to OH DEAR...how screwed am I?
Please help me, XDA!
Edit: Ah, I can see it as a device, actually. Shows up as an "APX Device", but I can't do anything with it.
Did you press power + volume up?
If so, it's in "bricked state" now and only HTC can recover it.
Sent from my HTC One X using xda app-developers app
Flo95 said:
Did you press power + volume up?
If so, it's in "bricked state" now and only HTC can recover it.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Yeah, I think once I tried everything else I tried that.
Is this what NVFlash can get around on other phones, but not the One X?
Assuming that's what I have done, will HTC be able to recover my personal data? I don't care about app-data, just photos and vids.
Should I go through HTC directly, or through my mobile network/carrier? The phone should still be in warranty, it's only a couple of months old.
Edit: Although, one thing to add to that is that at no point, apart from the very first 10-second power button press, did anything happen on the phone at all. If that makes any difference, at all.
I had a chat to an HTC customer services bod, who said that even if they can recover data during a phone repair they automatically wipe it, due to the Data Protection Act (UK).
Anyone happen to know if you can waive your right to data portection in certain instances?
JimBadger said:
I had a chat to an HTC customer services bod, who said that even if they can recover data during a phone repair they automatically wipe it, due to the Data Protection Act (UK).
Anyone happen to know if you can waive your right to data portection in certain instances?
Click to expand...
Click to collapse
trust me, backup and restore, even if you waived your rights and htc confirmed they wouldn't wipe it, i guarantee you 100% you would still get a phone back that has been wiped.
lawrence750 said:
trust me, backup and restore, even if you waived your rights and htc confirmed they wouldn't wipe it, i guarantee you 100% you would still get a phone back that has been wiped.
Click to expand...
Click to collapse
I know you're probably spot on there. It's potentially more trouble to HTC than it's worth, to go messing with personal data.
But, my phone's all but dead. I can't backup and restore.
Unless I can figure out how to make sense of this "APX" device detection thing.
Can I still somehow root my phone, if the only "access" I ahve to it is seeing it as an APX device? I can't do anything with it. I can't get into the bootloader to unlock it to allow rooting.
Or can I?
would a battery pull prompt the phone to start normally again possibly? The phone isn't hard to open, but htc will probably know if it has been since you might make a mess of some of the glue and shields in there.
Edit: Did you ever enter your dropbox details into your OneX? because it should have auto camera upload on by default. Check your camera upload folder of your dropbox on the web if so.
This may be useful for the s off development. It seems overheat protection may trigger apx
Sent from my HTC One X using Tapatalk 2
If I get desperate enough I might try pulling it open....
I never setup Dropbox, unfortunately. Nice idea though, and I sure as hell will next time.
If my phone's death can further the cause of open One X's for all, then I'm all for it. At this point, I'd pay someone to try and get my data off, too.
If someone wants to talk me through trying to access it in this "apparent" APX mode, I'm up for experimenting.
unfortunately I am also in the same situation,
my HTC OneX has a MIUI ROM, and today while I was playing it is locked, I pressed for 5 seconds the power button and the phone will go off at the time of restart anything! black screen and each function has ceased to work!
the strange thing is that for some time the FlashBoot worked, now no longer even that!
someone has found a solution to at least access to the memory to retrieve the data?
please help me
bubu said:
unfortunately I am also in the same situation,
my HTC OneX has a MIUI ROM, and today while I was playing it is locked, I pressed for 5 seconds the power button and the phone will go off at the time of restart anything! black screen and each function has ceased to work!
the strange thing is that for some time the FlashBoot worked, now no longer even that!
someone has found a solution to at least access to the memory to retrieve the data?
please help me
Click to expand...
Click to collapse
Your stuck in apx mode? You can't fix it afaik...
Can you access Bootloader?
-Sent from my IceCold One X!
hello,
unfortunately the phone does not give any sign of life, does not turn on even light that indicates that the phone is charging when connected to the PC will not connect adb and fastboot does not work.
I just want to retrieve the information that is in storage, my photos and some bailouts of applications, I do not care to save the phone.
is it possible? tell me yes please!
bubu said:
hello,
unfortunately the phone does not give any sign of life, does not turn on even light that indicates that the phone is charging when connected to the PC will not connect adb and fastboot does not work.
I just want to retrieve the information that is in storage, my photos and some bailouts of applications, I do not care to save the phone.
is it possible? tell me yes please!
Click to expand...
Click to collapse
Put your phone on wall charger for 5-7 hours and then press power button + volume down button until the Bootloader shows up...
However, if you can't access the Bootloader even now... Your screwed. ..
I had the same situation.mine was flashed in a wrong firmware then it stuck in a bootloop.but when i tried to charge it for two hours in order to flash RUU, the device went extremely hot, it's late when I noticed it.After removing the usb charger, from then on my device doesnt power on.no sign of life after all.
Hi!
First of all i got AOKP + Franco kernel for 2w without any problem and I didn't change any option since last week.
This morning i rebooted it, it switched off and it didn't start again.
I cannot switch one my nexus again since then. I have always a black screen, also if I try to enter in download mode or in the recovery.
I tried to connect to my computer and smt times my laptop see a omap4400 (i'm not sure about the name) but after few second it disappears.
Tomorrow I'm going to the service center... But I have a big doubt:
What the hell happened this morning?
Thanks
Remove the battery for 5 minutes and try again.
If that doesn't work,
Follow this guide:
1. Download the zip file from http://forum.gsmhosting.com/vbb/f634...eeeee-1465412/, created by Legija
2. Extract zip to whatever location you're comfortable with (I used Android directory)
3. Open up Device Manager (Hold down Windows Key, press R, the type in devmgmt.msc and press OK)
4. Go to actions menu, select Add Legacy Hardware
5. Choose install manually, then have disk. Browse to where you extracted the zip, select the 'inf' file in usb_drv_windows
6. Choose OMAP, you'll get a popup if on Win 7, continue anyway (driver not signed)
7. Once completed with driver, pull battery out of phone, then plug it into USB
8. Double click omap4460_tuna_hs_pro.bat to start the process
9. Once completed, unplug from USB, put battery back in, and power-up!
10. Extra step - depending on what's been done, it may 'brick' again - suggest to do a restore or a wipe reinstall afterwards to be certain (mine bricked again next reboot)
Click to expand...
Click to collapse
biscuitownz said:
Remove the battery for 5 minutes and try again.
If that doesn't work,
Follow this guide:
Click to expand...
Click to collapse
This, if OP can't reach fastboot.
Sent from my i9250
I'm having the exact same problem. I saw my phone at maybe 10% battery in the AM, said screw it and let it die, woke up this morning and plugged the phone in and nothing. No LED light, black screen, completely unresponsive. I've tried every trick in the book, and the only one that seemed to work marginally even was using a different battery, which got my phone to boot to the encryption screen, but then shut off again. It did that twice, and now both batteries are useless.
I used Legija's program to try and bring some life back to my gnex, even though it's not the international version, just in hopes of getting some of my data back (I have already started the replacement process with Verizon since the phone was insured), but I got no luck there either.
It's extremely disappointing and annoying to me that this phone survived all sorts of ROM installations (I was also using AOKP on 4.1 if someone wants to start making connections), reformatting, tweaking, almost every setting on that phone was modified by me.
Not only that but almost any software or hardware problem I did run into I could solve in maybe an hour, but I let my charge run out and the phone just up and bricks itself? Now, that's just bull****... I would be very curious as to an explanation as to WHY on earth this would happen. Very confusing.
Not to hijack the thread, but my interest here is not restoring the phone to working condition but just seeing if I can pull my data off of it. I wouldn't even be posting here had I been able to have an SD card with my gnex, which I figured was unnecessary at the time I bought it since I knew the space on their was enough for me already, and the added branding of "Nexus" brand which had me under the impression it was maybe stable enough by itself. Not a mistake I'll make again..
Is it at all possible to get the data off of my phone at this point? At least partially? I believe encryption makes it impossible but I'm rather stubborn. Any help would be greatly appreciated..
owlieowl said:
I'm having the exact same problem. I saw my phone at maybe 10% battery in the AM, said screw it and let it die, woke up this morning and plugged the phone in and nothing. No LED light, black screen, completely unresponsive. I've tried every trick in the book, and the only one that seemed to work marginally even was using a different battery, which got my phone to boot to the encryption screen, but then shut off again. It did that twice, and now both batteries are useless.
I used Legija's program to try and bring some life back to my gnex, even though it's not the international version, just in hopes of getting some of my data back (I have already started the replacement process with Verizon since the phone was insured), but I got no luck there either.
It's extremely disappointing and annoying to me that this phone survived all sorts of ROM installations (I was also using AOKP on 4.1 if someone wants to start making connections), reformatting, tweaking, almost every setting on that phone was modified by me.
Not only that but almost any software or hardware problem I did run into I could solve in maybe an hour, but I let my charge run out and the phone just up and bricks itself? Now, that's just bull****...
Not to hijack the thread, but my interest here is not restoring the phone to working condition but just seeing if I can pull my data off of it. I wouldn't even be posting here had I been able to have an SD card with my gnex, which I figured was unnecessary at the time I bought it since I knew the space on their was enough for me already, and the added branding of "Nexus" brand which had me under the impression it was maybe stable enough by itself. Not a mistake I'll make again..
Is it at all possible to get the data off of my phone at this point? At least partially? I believe encryption makes it impossible but I'm rather stubborn. Any help would be greatly appreciated..
Click to expand...
Click to collapse
So just to be clear... You've been able to get it to boot all the way up to the encryption screen, right? If so you should be able to get into fastboot (Holding down BOTH volume rockers and the power key.) From there you could relock/unlock the bootloader to do a full factory wipe which might solve your boot issue.
As far as the data loss from the wipe, you could then try this: http://forum.xda-developers.com/showthread.php?t=1994705
TomBall718 said:
So just to be clear... You've been able to get it to boot all the way up to the encryption screen, right? If so you should be able to get into fastboot (Holding down BOTH volume rockers and the power key.) From there you could relock/unlock the bootloader to do a full factory wipe which might solve your boot issue.
As far as the data loss from the wipe, you could then try this: http://forum.xda-developers.com/showthread.php?t=1994705
Click to expand...
Click to collapse
I was able to get it to the encryption screen with my old battery that had a little bit of charge left in it twice, but it shut itself down on me both times. So now both batteries are useless.. I took it to the Verizon store hoping they would maybe try one of their batteries, but they just called customer service and told me they're just going to replace it at this point.
I have a feeling the charging mechanism is somehow damaged, because when I did get it to the encryption screen I had it plugged into a wall outlet and it wasn't charging at all. So, I can't turn the phone on whatsoever anymore.. if I could turn it on I could solve this problem... but it simply refuses to boot. The closest I came to interfacing with it was the OMAP Flash script, which did work, but didn't fix the problem.
So maybe if I could get the phone working enough to use ADB with it I could get my data back, but not even that seems possible..
owlieowl said:
I was able to get it to the encryption screen with my old battery that had a little bit of charge left in it twice, but it shut itself down on me both times. So now both batteries are useless.. I took it to the Verizon store hoping they would maybe try one of their batteries, but they just called customer service and told me they're just going to replace it at this point.
I have a feeling the charging mechanism is somehow damaged, because when I did get it to the encryption screen I had it plugged into a wall outlet and it wasn't charging at all. So, I can't turn the phone on whatsoever anymore.. if I could turn it on I could solve this problem... but it simply refuses to boot. The closest I came to interfacing with it was the OMAP Flash script, which did work, but didn't fix the problem.
So maybe if I could get the phone working enough to use ADB with it I could get my data back, but not even that seems possible..
Click to expand...
Click to collapse
If the phone isn't charging then there's something wrong with the USB port. One way to test that would be to use a battery charger. Also, try a different cable. I've had issues with a few different cables that for whatever reason started to not fit properly in the phone.
If you're USB port has gone bad then you'll need to either A) Always use an external battery charger. B) Get a replacement. C) Fix it yourself (Good guide here: http://www.ifixit.com/Guide/Repairi...+LTE)+Micro+USB+Charge+Port+&+Main+Mic/9641/1 )
Hey all, I have a S3 i747 on rogers. I have had it for a couple years everything working fine and great, I rooted it after I bought it and it worked no problem. A week or two ago it suddenly shut itself off while I was using it. I didn't think much of it, then later that day again it turned itself off.
This time, it automatically tries to reboot but as soon as the logo appears it instantly turns itself back off again. It's not that it gets to a certain point, it's like there's a time limit on how far it can progress through the boot sequence, I estimate about 4-5 seconds. No matter what I try I cannot get it past this cut off time.
I have tried download mode, recovery mode, battery tricks (found on obscure sites), etc etc etc and still its stuck in this death loop. Im fine with buying a new phone, but I had not made a contact back-up for 6 months (no, I wasn't syncing with google) and have lost many, many new contacts as well as certain files and pictures that I wouldn't mind getting back.
Also, if I am very fast I can get the first page of recovery mode to pop up, but then the "time limit" hits and before any selections on the menu can be made it automatically reboots. If I leave the battery in, it will try every few minutes to boot repeatedly until the battery is completely zapped.
TeflonTeffy said:
Hey all, I have a S3 i747 on rogers. I have had it for a couple years everything working fine and great, I rooted it after I bought it and it worked no problem. A week or two ago it suddenly shut itself off while I was using it. I didn't think much of it, then later that day again it turned itself off.
This time, it automatically tries to reboot but as soon as the logo appears it instantly turns itself back off again. It's not that it gets to a certain point, it's like there's a time limit on how far it can progress through the boot sequence, I estimate about 4-5 seconds. No matter what I try I cannot get it past this cut off time.
I have tried download mode, recovery mode, battery tricks (found on obscure sites), etc etc etc and still its stuck in this death loop. Im fine with buying a new phone, but I had not made a contact back-up for 6 months (no, I wasn't syncing with google) and have lost many, many new contacts as well as certain files and pictures that I wouldn't mind getting back.
Also, if I am very fast I can get the first page of recovery mode to pop up, but then the "time limit" hits and before any selections on the menu can be made it automatically reboots. If I leave the battery in, it will try every few minutes to boot repeatedly until the battery is completely zapped.
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Does it still keep rebooting even in download mode? If not then try reflashing your stock rom.
Or maybe try booting up without an sd and without a sim card.
Sent from my SGH-I747M using Tapatalk
Also make sure to not hold the volume and home keys too long when going into download mode, once the phone vibrates you should be able to let go. I made the same mistake on my phone and then noticed i had been pressing the volume and power keys while download mode was starting, causing it to select cancel. If not though you are probably looking at some sort of internal hardware issue that may be causing the reset to trip or causing the phone to believe it should be shutting itself off at that moment. This is all purely speculation, but hope it helps.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Florad77 said:
Does it still keep rebooting even in download mode? If not then try reflashing your stock rom.
Or maybe try booting up without an sd and without a sim card.
Sent from my SGH-I747M using Tapatalk
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Click to collapse
zoomonkey90 said:
Also make sure to not hold the volume and home keys too long when going into download mode, once the phone vibrates you should be able to let go. I made the same mistake on my phone and then noticed i had been pressing the volume and power keys while download mode was starting, causing it to select cancel. If not though you are probably looking at some sort of internal hardware issue that may be causing the reset to trip or causing the phone to believe it should be shutting itself off at that moment. This is all purely speculation, but hope it helps.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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I can't even make it into download mode, or recovery mode. Like I said, its as if the phone has a built in time-limit for how long it is going to load, the absolute farthest I can get is the first page of recovery mode and then boom it instantly resets before I can even make one selection, and I did this like 100 times in a row so I got very fast at getting into recovery mode. As per 2nd quote, yes I am releasing the buttons as I am supposed to to get into the appropriate mode, but the "time limit" hits and just reboots no matter what.
I've tried booting up without sim and sd card, but it still doesn't make it any further.
Dead boot look i747
Fix a fix for it? I have the same problem.
TeflonTeffy said:
I can't even make it into download mode, or recovery mode. Like I said, its as if the phone has a built in time-limit for how long it is going to load, the absolute farthest I can get is the first page of recovery mode and then boom it instantly resets before I can even make one selection, and I did this like 100 times in a row so I got very fast at getting into recovery mode. As per 2nd quote, yes I am releasing the buttons as I am supposed to to get into the appropriate mode, but the "time limit" hits and just reboots no matter what.
I've tried booting up without sim and sd card, but it still doesn't make it any further.
Click to expand...
Click to collapse
I would put my money on a bad power switch/button.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Yes, it acts like a stuck power button, a common problem with galaxy s phones.
If it auto starts when you insert the battery, that's a sure sign the power on circuit is active.
When my Captivate did this, I opened the back & carefully tapped it on a table edge to try dislodging any debris.
I then followed teardown instructions, inspected the switch assembly & blew it out with forced air.
The problem ended & never returned. I honestly don't think there was a physical defect in my phone's switch; more likely a residual charge on the mainboard.
Root causes vary as do solutions for the problem. Inexpensive switch replacement is a good one too.
Since then I have used a couple of apps to reduce the need for the gs3 power button.
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