Hey guyz i have brought this zenfone 2 (550ml) a month ago.....last week i got an OTA and i just upgraded it but after upgrading the phone, i couldnt sign in the google account. When i try to do so i get an error message stating that Couldnt Sign in the Google account,couldnt establish a reliable connection to the google server at the moment. Nor i can open up the play store. When i go to play store i says could not connect to internet ...please try again but it is important to note that at the same time i was able to chat on whatsapp and download songs via browser.The problem is going on only with google account rest everything works fine. I even performed a factory reset but still the problem persists.
Devs plzz help me to sort this problem ......
Thnk u in advance .......
Hope i would get the solution real soon .....!!
Have you tried clearing the cache of the playstore application or Google pay services?
Sent from my ASUS_Z00ADA using Tapatalk
Are you able to test the same Google account on a different device? Do you have another Google account to test with? Sounds like the issue may be the account itself and you may need to contact Google support.
Sincerely,
ASUS_USA
on other devices its working fine the issue is only with my ze550ml
corrsea said:
Have you tried clearing the cache of the playstore application or Google pay services?
Sent from my ASUS_Z00ADA using Tapatalk
Click to expand...
Click to collapse
yeah i tried it but it was of no use
Probably best to factory reset in that case.
Sent from my ASUS_Z00ADA using Tapatalk
Disable synchronization.Wipe cache.Wipe google apps cache and data.Wipe cache again.
I follow all steps, but its not working
i clear my cache, google play service and play store
I am facing the same problem in asus zenfone 2 laser 5.0...i did evrything as said bt still google play store n othr google apps nt wrking
Related
Hey Guys,
I updated to 4.0.4 last night by clearing the data for Google Services Framework and rebooted. Update went smooth. Noticed this morning that when I go to the Play Store website, it does not show the Galaxy Nexus under My Devices. Same thing for Google Dashboard. I am on AT&T in the US. Anyone else have this issue? Able to resolve it?
Thanks
Perhaps someone on custom 4.0.4 rom or updated via normal method I.e. Google push update can check if their devices are missing as well ?
If so it would most likely be an issue with 4.0.4 or Google play store
meeporox said:
Perhaps someone on custom 4.0.4 rom or updated via normal method I.e. Google push update can check if their devices are missing as well ?
If so it would most likely be an issue with 4.0.4 or Google play store
Click to expand...
Click to collapse
I fastboot flashed 4.0.4 update to my phone and it shows up in the Play Store. Just installed an app from the web page no problem.
Has to be something with the way you "forced" the update, OP. Try clearing your Play Store cache/data and rebooting, and logging in/out on the browser.
Remove gmail account, readd gmail account
Check to see if you're logged in to GTalk, if not, log in.. it reactivates 'the heartbeat'.
qtx said:
Check to see if you're logged in to GTalk, if not, log in.. it reactivates 'the heartbeat'.
Click to expand...
Click to collapse
I tried this. Same thing. Galaxy Nexus does not show up in Play Store on the Web. I am able to download apps fine on the device itself. Any other ideas? Anybody else's not showing up in the Play Store?
This might be a dumb question but are you able to get into the playstore via your nexus? If you can perhaps you should try to download something from your phone and that might activate the play store to accepting your phone there.
Same for me, not showing up via the website but am able to download apps with no issue.
Try this
http://forum.xda-developers.com/showpost.php?p=24392898&postcount=105
That worked for me retro83. Thanks!
retro83 said:
Try this
http://forum.xda-developers.com/showpost.php?p=24392898&postcount=105
Click to expand...
Click to collapse
Thanks. That did the trick!
So I got my phone showing up in the Play store by signing in the store again. However, the store force closes every time I try to download an app from the web-ui. Anyone else experiencing this?
Downloading from the web seems to be working as normal for me. There was an error (927) bit disappeared after 20 sec.
Yeah, the problem resolved itself on my phone too.
i just cleared the play data sorted it instantly
it seems the problem is not the 4.0.4 update but clearing the Google Services Framework data. I still cannot see the phone on play store but as suggested above I will wait for another 30 min or so to see if it comes up.
PS: still on 4.0.2
Whyt_e said:
i just cleared the play data sorted it instantly
Click to expand...
Click to collapse
This worked for fixing something missing in my device Play Store App, on my Razr M - it has yet to restore my device via the web browser.
Have tried everything else except Factory Reset (trying to avoid this).
Update: A day later my device is back via the web ~ though I suspect it's related to me removing a Secondary Google Account last night.
Running 4.1.2 (stock rom, no root)
After loading to Play Store, it said "Authentication is required! Please sign into your Google account!". How to solve?
SAIJUNIOR said:
After loading to Play Store, it said "Authentication is required! Please sign into your Google account!". How to solve?
Click to expand...
Click to collapse
Just Sign In to your google account..
Setting - Sync - Google
I already do this step. I can't solve my problem. Some users said it has country restriction. That's correct?
Go to settings - Apps - All - Google Play Store - Force Stop - Clear data - Clear cache.
If you have "uninstall update" there, uninstall and reboot your phone.
I already do this step. I can't access to play store on phone. how can do?
ok help us out here,
are you rooted?
what rom are you running IF you are rooted?
What country are you in?
thanks
simple download market enabler and select the country eg us, uk
and you're good to go
if apps are restricted in your country u can download via dis method
note this requires root and is just temporary will be back to normal when rebooted
a true lfc supporter
and a former symbian lover
sent from my awesome HTC One V using xda premium
SUPPORT THE SOFTWARE DEVELOPER'S IF YOU LIKE THE GAME / APP BUY IT
SAIJUNIOR said:
After loading to Play Store, it said "Authentication is required! Please sign into your Google account!". How to solve?
Click to expand...
Click to collapse
it says please sign into your google account...right?
then sign into your google account on the pc........
Lloir said:
it says please sign into your google account...right?
then sign into your google account on the pc........
Click to expand...
Click to collapse
I can login google account on PC but i can't access play store on mobile
is there something wrong with google?because i can't seem to get into the play store also the syncing with my gooogle accounts say it is experiencing some problems
Solved? For me anyway.
After tearing my hair out for 2 days with the same exact problem:
Gmail not synching
Play Store "Authentication is required"
Through process of elimination, I discovered that going into Settings - Apps - All - Google Account Manager, and Clearing Data (not just cache) solved the problem with no ill effects.
Android JB 4.2.2
Samsung Nexus 10
market auth
skivnit said:
is there something wrong with google?because i can't seem to get into the play store also the syncing with my gooogle accounts say it is experiencing some problems
Click to expand...
Click to collapse
Actually i removed the sim card, tried to open market it worked fine so maybe it has something to do with regional settings.
re-inserted sim card and still working fine.
I have an AT&T Galaxy SIII. I have searched for this error with no success. I see many posts regarding DF-BPA-# errors but not 10. Mostly DF-BPA-09. If I try and download a free app from the play store I get "Error processing purchase" [DF-BPA-10]. I have tried clearing the data for Google Services Framework and the Google Play Store. Those don't work.
Any ideas?
Thanks.
mcsix93 said:
I have an AT&T Galaxy SIII. I have searched for this error with no success. I see many posts regarding DF-BPA-# errors but not 10. Mostly DF-BPA-09. If I try and download a free app from the play store I get "Error processing purchase" [DF-BPA-10]. I have tried clearing the data for Google Services Framework and the Google Play Store. Those don't work.
Any ideas?
Thanks.
Click to expand...
Click to collapse
Give us more info.. Are you rooted? Did you just flash a rom? or are you on stock
mcsix93 said:
I have an AT&T Galaxy SIII. I have searched for this error with no success. I see many posts regarding DF-BPA-# errors but not 10. Mostly DF-BPA-09. If I try and download a free app from the play store I get "Error processing purchase" [DF-BPA-10]. I have tried clearing the data for Google Services Framework and the Google Play Store. Those don't work.
Any ideas?
Thanks.
Click to expand...
Click to collapse
I got that error once, what I did, was:
*Uninstall the Update for Play
*Force Close Play
*Clear Play Data
*Clear Data for Google Services
Restart into Recovery , Fix Permission
Reboot
eortizr said:
I got that error once, what I did, was:
*Uninstall the Update for Play
*Force Close Play
*Clear Play Data
*Clear Data for Google Services
Restart into Recovery , Fix Permission
Reboot
Click to expand...
Click to collapse
This sounds like overkill to me.
I just had this problem recently, because I was trying to install an app the seemed to be restricted to the US IP addresses. I was using DroidVPN and for some reason, when logging into a browser, Google was thinking I was in the Phillipines. Seeing as how I'm in Taiwan and the VPN was routing me through the States (multiple online services confirmed this), it was a little odd. Anyway, I think the problem was a weird mismatch of caching and IP address.
I was able to fix the problem and get the program installed by force quitting Google Play (I have Play Services disabled...but you might want to do this also if you have it enabled). I then cleared the cache, but not the data. I re-opened Google Play, waiting for it to load a little longer than normal, searched for the item again, and installed it without a problem.
Don't it's device specific, and I'm using a Transformer Prime (TF201).
Hope this helps!
flueterflam said:
This sounds like overkill to me.
I just had this problem recently, because I was trying to install an app the seemed to be restricted to the US IP addresses. I was using DroidVPN and for some reason, when logging into a browser, Google was thinking I was in the Phillipines. Seeing as how I'm in Taiwan and the VPN was routing me through the States (multiple online services confirmed this), it was a little odd. Anyway, I think the problem was a weird mismatch of caching and IP address.
I was able to fix the problem and get the program installed by force quitting Google Play (I have Play Services disabled...but you might want to do this also if you have it enabled). I then cleared the cache, but not the data. I re-opened Google Play, waiting for it to load a little longer than normal, searched for the item again, and installed it without a problem.
Don't it's device specific, and I'm using a Transformer Prime (TF201).
Hope this helps!
Click to expand...
Click to collapse
THANK YOU
That helped me solve the problem.
Thank you a lot!
Thanks, Flueterflam, googled this error code, found your fix and it worked for me.
flueterflam said:
I was able to fix the problem and get the program installed by force quitting Google Play (I have Play Services disabled...but you might want to do this also if you have it enabled). I then cleared the cache, but not the data. I re-opened Google Play, waiting for it to load a little longer than normal, searched for the item again, and installed it without a problem.
Don't it's device specific, and I'm using a Transformer Prime (TF201).
Hope this helps!
Click to expand...
Click to collapse
This also fixed this same error for me. I have an Asus Transformer Pad TF300 running cm10.2 nightlies. Thank you!
Hello first off everyone I'd like to state I don't own this device. I have a good friend of mine who attempted to use TowelRoot v3 on his SGH-M919 and can no longer connect to the Play Store or sign into any Google Accounts. His build number is JDQ39.M919UVUAMDL I have not had a chance to troubleshoot it psychically myself so I'm asking for your help so I can advise him properly.
Thank you in advance.
Edit : Numbers were erased as well however he says they are backed up with Google.
Edit 2 : it appears he ran this on 4.2.2 not 4.4.2 I was told 4.4.2 then remembered JDQ39 was NOT Kitkat.
Seeing a stupid comment on Google Play about an app you love and marking it as "spam". You've done it too.
TheLastSidekick said:
Hello first off everyone I'd like to state I don't own this device. I have a good friend of mine who attempted to use TowelRoot v3 on his SGH-M919 and can no longer connect to the Play Store or sign into any Google Accounts. His build number is JDQ39.M919UVUAMDL I have not had a chance to troubleshoot it psychically myself so I'm asking for your help so I can advise him properly.
Thank you in advance.
Edit : Numbers were erased as well however he says they are backed up with Google.
Edit 2 : it appears he ran this on 4.2.2 not 4.4.2 I was told 4.4.2 then remembered JDQ39 was NOT Kitkat.
Seeing a stupid comment on Google Play about an app you love and marking it as "spam". You've done it too.
Click to expand...
Click to collapse
Is your friend's google account still there under Settings->Accounts->Google?
Also, might try clearing the data/cache for Google Play Services and the Play Store and re-entering his/her information.
No because he attempted to remove it.
Seeing a stupid comment on Google Play about an app you love and marking it as "spam". You've done it too.
lordcheeto03 said:
Is your friend's google account still there under Settings->Accounts->Google?
Click to expand...
Click to collapse
He removed the Google account , and even tried different versions of the Play Store. Cleared cache and data Google Services as well.
Seeing a stupid comment on Google Play about an app you love and marking it as "spam". You've done it too.
TheLastSidekick said:
He removed the Google account , and even tried different versions of the Play Store. Cleared cache and data Google Services as well.
Seeing a stupid comment on Google Play about an app you love and marking it as "spam". You've done it too.
Click to expand...
Click to collapse
So when you say it's not connecting... you enter the information and hit OK.. it does what? Does it give you the failed to communicate with Google Servers error?
Eh, either way; there may be a way to go about doing it without going this extreme, but I can almost guarantee you that using Odin to re-flash the MDL firmware would fix it. You'd just end up having to re-download all his apps and all.
lordcheeto03 said:
So when you say it's not connecting... you enter the information and hit OK.. it does what? Does it give you the failed to communicate with Google Servers error?
Eh, either way; there may be a way to go about doing it without going this extreme, but I can almost guarantee you that using Odin to re-flash the MDL firmware would fix it. You'd just end up having to re-download all his apps and all.
Click to expand...
Click to collapse
Yes, that error is what is given. It says that data may not be provisioned however they get that on both WiFi and data and can browse Web pages on both just fine. He hoping not to have to factory reset. (backing up pictures and stuff) but thank you I'll let them know.
Seeing a stupid comment on Google Play about an app you love and marking it as "spam". You've done it too.
TheLastSidekick said:
Yes, that error is what is given. It says that data may not be provisioned however they get that on both WiFi and data and can browse Web pages on both just fine. He hoping not to have to factory reset. (backing up pictures and stuff) but thank you I'll let them know.
Seeing a stupid comment on Google Play about an app you love and marking it as "spam". You've done it too.
Click to expand...
Click to collapse
You can dirty flash it, but back up just in case
Sent from my SGH-M919 using Tapatalk
I recently received an update on my Chinese mate 20x. After the update, Google sync does not work and anyting reliant on Google servers is also malfunctioning. For example, WhatsApp cannot backup to Google drive, Google drive does not sync or backup and Google photos is also not working. I'm unable to sign in or switch accounts in the Google app. Tried the usual things like clearing cache etc but didn't help. I'm open to trying anyting and would like to avoid a hard reset. Anyone else having these issues? Any suggestions I could try? Thanks in advance
AL00 EMUI 10 no single Google relate problem here as before. Factory reset and try again
Zanr Zij said:
AL00 EMUI 10 no single Google relate problem here as before. Factory reset and try again
Click to expand...
Click to collapse
Thanks got the response. you upgraded and did a factory reset yourself? If so, is there a guide you followed after the reset on installing Google services?
Thanks again
It is possible because the China ROMs do not come with Google services. Just re-download and re-install the .apk file and it will be fine.
Google Play Store v. 17.5.18 Apk:
https://www.apkmirror.com/apk/googl.../google-play-store-17-5-18-release/#downloads
Thanks for the response has everyone. I just wanted to update and say that after doing a reset through the settings I reinstalled Google services and everything is working. As an added bonus, even my location history now works. It never did in the past.
seti007 said:
Thanks for the response has everyone. I just wanted to update and say that after doing a reset through the settings I reinstalled Google services and everything is working. As an added bonus, even my location history now works. It never did in the past.
Click to expand...
Click to collapse
how did u install google services? just via google play apk? or via google package install?
Sent from my Xiaomi Mi Max 2 (Oxygen) using Tapatalk
jbmc83 said:
how did u install google services? just via google play apk? or via google package install?
Sent from my Xiaomi Mi Max 2 (Oxygen) using Tapatalk
Click to expand...
Click to collapse
you need Google Play Service
https://www.apkmirror.com/apk/google-inc/google-play-services/google-play-services-19-6-68-release/
Google Playstore
https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=google+play+store
Google Calendar Sync
https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=google+calendar+sync
Google Contact Sync
https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=google+contact+sync
you can find all Google Apps and many others on the APK Mirror Page.
These are the most important ones
seti007 said:
Thanks for the response has everyone. I just wanted to update and say that after doing a reset through the settings I reinstalled Google services and everything is working. As an added bonus, even my location history now works. It never did in the past.
Click to expand...
Click to collapse
I reset my phone and installed google play store from apk but location history still doesn't work, how can you enable it ?
Howdy.
Have you managed to solve this? My EVR-AL00 came with Pie and it also had Google Play Store pre-installed with GMS Installer.
Once I had it updated to Android 10, Google Play Store stopped working. I reset the device, got the Google Play Store APK from APKMirror, and installed it.
Now that I have sync issues. Entering Google account profile returns Offline status. Also Google Contacts don't sync and Goodie Books shows connection error when you open the Books app. I can't get any book, the app displays white screen when you open it.
Other apps like GMail and GPay indicate no sync issues, however opening Google account profile from any of the app doesn't display anything on any tab excluding the first one. Also the first tab in profile shows that I'm offline. While I'm not, as I can browse web, chat with WhatsApp, send and receive mail.
Any clues on fixing that?
Here you have all necessary files
Here you have all necessary files : https://drive.google.com/folderview?id=1--UOIQ9ruZIPe3w7tq5o8-HecAlF0e-y