How to submit feedback to LG regarding bootloader - G4 Q&A, Help & Troubleshooting

Greetings!
After viewing the LG Website on bootloader unlocking, it states:
"We value your opinion. We have heard your opinions from the open developer community. Starting in 2015, LG will allow customers to unlock the bootloader for certain releases of LG smartphones. "
My question is how did they know we wanted this and what channels does one have to submit feedback to LG regarding additional model support? Do most Chat, Call, Email or is there more effective means such as an internal email address, Facebook or Twitter?
Thanks!

I may of answered my own question per-se. I was able to persuade the Chat Support rep to submit "Feedback" to LG Development. Whether it goes into a burning pile of spam, never to be read, who knows but at least I have the personal satisfaction of doing something.
Rey: Hello Ross Fisher. Welcome to LG Electronics U.S.A. Support only. How may I provide you with excellent service today?
Ross Fisher: Greetings Ray! I hope you are well.
Rey: Thanks!
Rey: I hope you as well!
Ross Fisher: I am seeking an answer on if the T-Mobile G4 H811 will ever be bootloader unlocked so I may make an informed decision on if to return it or not.
Ross Fisher: For reference, I am referring to: http://developer.lge.com/resource/mobile/RetrieveBootloader.dev?categoryTypeCode=ANRS
Rey: I do apologize but we don't have any information for bootloaders because it automatically voids the warranty of the phone.
Rey: It is like bricking the phone.
Ross Fisher: I'm fine with that, I'm an Android developer and "brick" every Android device I purchase. It is why I have purchase the G4
Ross Fisher: In this case, I image I should return it then?
Ross Fisher: Also this information is available publicly on your website: http://developer.lge.com/resource/mobile/RetrieveBootloader.dev?categoryTypeCode=ANRS
Rey: If you also read that one there is an information that it is for Developers only and that is LG directly and for normal use we do not advise you to unlock the boot loader.
Ross Fisher: Maybe easier solution would be to contact Developer support. Does LG have a method to contact them? I am a developer seeking this functionality.
Ross Fisher: My developer account is ******. I have created software for SmartTV and now I wish to develop on G4
Rey: If only I have the way that I can direct you to our Engineers but there is no way to direct you.
Rey: As we cannot guarantee the proper operation of our hardware with custom software, we are not able to maintain the full scope of warranty for your device after you have unlocked the bootloader.Because of that we have a responsibility to let you know that defects which may result from, or were caused by custom device-software may not be covered by LG warranty.
Rey: If you read the full information its is like a warning.
Ross Fisher: That is fine, I wish to void my warranty. Is there at least a feedback forum to contact developers to add H811 to bootloader unlock list?
Ross Fisher: I only purchased this G4 to void warranty and if it stops working, I'll buy another
Rey: I can do that for you.
Rey: The Feedback.
Ross Fisher: Thank you very much, I appreciate your support Rey! I understand where you are coming from, I onced supported iPhones for Apple and we could not advise Jailbreak either
Ross Fisher: However in this case, website states - " We have heard your opinions from the open developer community. Starting in 2015, LG will allow customers to unlock the bootloader for certain releases of LG smartphones. "
Ross Fisher: And I just want to be sure to submit my opinions
Rey: Do you have a comment that I can upload for you or do you want this transcript to be uploaded?
Ross Fisher: I will be happy to write a summary:
Rey: Sure.
Rey: Take your time.
Ross Fisher: LG Engineering, I am a new owner of the G4 model H811 and wish to unlock my bootloader. I am fully aware this will void my warranty and may cause my device to stop functioning. Regardless of warnings, I still wish to proceed to unlock my bootloader as I only purchased this G4 H811 for Android Development in the LG Developer program. I can be reached at [email protected] - Thank you!
Rey: Thanks!
Rey: One moment while I upload this.
Ross Fisher: Take your time
Rey: Thanks!
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Related

Write to Motorola to Request for An Unlocked Bootloader

I know it doesn't sound very good, but what does it cost you to register an account and make a post...?
https ://supportforums.motorola.com/thread/62548
To whom it may concern,
I'm writing to ask for your favor - Please provide us, some enterprising Defy (MB525) owners, a way to unlock the bootloader.
Rationale:
1. You are providing means to unlock the bootloader on many newer devices already, and it shouldn't cost you much to provide us a mean to unlock the Defy as well.
2. The warranty of many of our Defy devices is expiring, so even if we brick our devices, we couldn't file a warranty claim anyway.
3. The Defy is the 2nd most popular devices running CyanogenMod according to http ://stats.cyanogenmod.com/, so we have a huge following.
4. If you allow us to unlock the bootloader, we will consider it as a gesture of goodwill and will be more willing to recommend our families and friends to buy Motorola devices in future.
5. Many other manufacturers have started to unlock their bootloaders and by comparison, Motorola is doing very poorly and has a bad image in our mind.
6. Many of us bought the Defy without any carrier subsidy.
7. Come on! Give us a Christmas gift, okay?
Thanks very much for your attention.
A Defy Owner
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Click to collapse
Thats like writing to the president. 0% progress
Well at least we can say we tried.
defy_owner said:
I know it doesn't sound very good, but what does it cost you to register an account and make a post...?
https ://supportforums.motorola.com/thread/62548
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Click to collapse
I hate these posts about "Motorola unlocking bootloader". I'm not sure many know, but Mororola is fine with unlocking the bootloader, it is the carrier that isn't.
Sony Ericsson
That statistic does show thought, that nearly 49000 defy owners are dissatisfied with the stock rom, that should be something for them to look at.
they cant update their product
and wont even let us do it ourselves, what kind of logic is that?
so its the carriers problem yes? why aren't the unlocked (no carrier plan) with an open bootloader? use your brain will ya
BravoMotorola said:
I hate these posts about "Motorola unlocking bootloader". I'm not sure many know, but Mororola is fine with unlocking the bootloader, it is the carrier that isn't.
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Many of us Defy owners outside of the US bought the phone without any carrier subsidy.
US <> The world.
Thx.
And read pt.6, BTW.
Comeon, if we have a 100-page thread that may do something.
100 page thread on Motorola's peer to peer support forum = waste of time

(BOOTLOADER UNLOCK SOCIAL MEDIA CAMPAIGN) Operation: Mosh started by [TSON]

[TSON] said:
OPERATION: Make Our Selves Heard (#OPMOSH)
Motorola Mobility Inc. has become famous for its lies, slanderous ways, and tendency to flat out prove time and time again that it cares not for its customers after they walk out of that store with their phone. Since the early days of Android, post Droid 1, we have sat down and took our locked bootloaders like a man. There came to be a boiling point - and a full-out war was launched on their social media sites. Sound familiar? The same thing that worked with HTC and now with Asus. We received a generic "second half of 2011" timing. Guess what! It's now Q1 2012, and not only have they missed their deadline, but they have IGNORED all bootloader-related questions, given NO official announcement of their plans still being in motion, and thus must have forgotten that we are a core, dedicated community that wishes nothing more than to enjoy the phones we were given. Let's make ourselves heard again, turn the heat up, and make Moto (like HTC) get off of their asses and DO SOMETHING. Everyone counts!
Moto's Facebook - Moto's Twitter - Petition
TRY TWEETING:
@Motorola - How about those unlocked bootloaders you promised second half of 2011? @HTC cares, do you? http://moto.ly/icsboot
TRY POSTING ON THEIR FACEBOOK WALL:
@Motorola - I'm a faithful Motorola customer, and I'm starting to have second thoughts. Honor what Android stands for, openness, and give us the bootloader unlock tool that you promised "second-half of 2011". http://moto.ly/icsboot #OPMOSH
MAKE SURE TO SIGN THE PETITION AS WELL:
We'll be throwing this Moto's way after we get enough signatures.
We NEED to be heard to get anywhere. Spread the word to your Facebook friends, your Twitter friends, your Google Talk friends, your favorite Android news site... Spread the word! Bring freedom to the Android ecosystem, like Andy Rubin and Rich Miner intended.
Thank you SO much for your support. This community is amazing and I know our endeavors will be successful. See you on Moto's Facebook!
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Basically i just found this on the droid razr forums i was hoping you guys will join in this last attack on motorola to unlock our beloved defy,defy+ bootloaders so our awesome devs can unlock the full potential of our devices by utilizing the ability to create and flash custom kernels etc. Please help. All credit goes the [TSON] for starting this am just linking . This attack has just recently worked with the asus transfromer prime having an unlocked bootloader but through this asus are now working on a solution hopefully motorola does the same and keep to their promise of unlocked bootloaders from late 2011.
Don't forget to sign the petition and link this to other forums.
I signed! Come on guys!!!
Free defy
Signed!
Free Defy green lens
Free Defy
look at those sigs go up!
signing multiple times like a boss!!!
Sent from my MB525 using xda premium
nogoodusername said:
look at those sigs go up!
signing multiple times like a boss!!!
Sent from my MB525 using xda premium
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Loooooool but seriously if Motorola don't release a statement on this soon then this is definitely my last purchase on any of their devices.
Keep going guys
Sent from another planet ^__^
This answer I got from MOTO 2 days ago :
Odpowiedź Przez e-mail(Mateusz H.) - 02/01/2012 11:38 AM Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
Customer Reference number: 111231-001484
Dear Customer,
Thank you for contacting Motorola.
We plan to release some updates for Motorola Defy Plus, however we still cannot confirm if the software will be updated to Ice Cream Sandwich. We are planning to upgrade DROID RAZR by Motorola, Motorola RAZR , Motorola XOOM and DROID BIONIC by Motorola to Ice Cream Sandwich. We will provide more precise guidance on timing after post-public push of Ice Cream Sandwich by Google, as well as any possible additions to this list of devices.
For any further assistance or information please do not hesitate to contact us again, quoting your Customer Reference number.
Thank you for allowing us to be of service to you.
Kind regards,
Motorola Mobile Devices Contact www.motorola.com
Klient Wg wiadomości e-mail (Free 2live) - 30/12/2011 08:26 PM
Sent from another planet
free2live said:
This answer I got from MOTO 2 days ago :
Odpowiedź Przez e-mail(Mateusz H.) - 02/01/2012 11:38 AM Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
Customer Reference number: 111231-001484
Dear Customer,
Thank you for contacting Motorola.
We plan to release some updates for Motorola Defy Plus, however we still cannot confirm if the software will be updated to Ice Cream Sandwich. We are planning to upgrade DROID RAZR by Motorola, Motorola RAZR , Motorola XOOM and DROID BIONIC by Motorola to Ice Cream Sandwich. We will provide more precise guidance on timing after post-public push of Ice Cream Sandwich by Google, as well as any possible additions to this list of devices.
For any further assistance or information please do not hesitate to contact us again, quoting your Customer Reference number.
Thank you for allowing us to be of service to you.
Kind regards,
Motorola Mobile Devices Contact www.motorola.com
Klient Wg wiadomości e-mail (Free 2live) - 30/12/2011 08:26 PM
Sent from another planet
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Hmmmmm so they're updating the defy plus again and leaving the defy in the dark I mean all the defy plus really has a slightly better cpu and bigger battery they both have the same gpu.
[TSON] said:
OPERATION: Make Our Selves Heard (#OPMOSH)
NEW! TRY EMAILING:
TO: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]
To Whom It May Concern,
The independent communities that you catered to with your announcement earlier last year are very very excited for your bootloader unlock solution. However, the "second half" of 2011 has come and gone quietly; why is it that the public has received no notice that the bootloader unlock solution is still in works? A small-scale petition has made its rounds about the Android community, and has already gained over 200 signatures about 4 hours after being made public, without the help of any news sites (yet): http://www.change.org/petitions/motorola-mobility-inc-unlock-all-smartphone-bootloaders-2
Clearly, the demand is still quite strong (as can be seen on your social media networks, Facebook and Twitter), and it would be quite reassuring to the communities that not only pay for your devices every upgrade opportunity, but also help develop the Android operating system that we all know and love, to have an announcement that the bootloader unlock/relock solution is still on track for a timely release. This would also potentially double as reassurance to on-the-fence Galaxy Nexus/HTC smartphone buyers to go with the Motorola Droid RAZR, with its KEVLAR backing, 4G LTE speed, powerful 1.2 GHz dual core processor, and new bootloader unlock/relock solution instead. Thank you for your time, and I look forward to your response.
Sincerely,
A Motorola Mobility Entusiast.
MAKE SURE TO SIGN THE PETITION AS WELL:
We'll be throwing this Moto's way after we get enough signatures.
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Click to collapse
Update guys try this by emailing them with the above emails and the signatures are at 261 now
(We plan to release some updates for Motorola Defy Plus) after all of the time we complained about the locked boat loaders..they plan?!!
Signed and posted this on several FB pages:
Still waiting for an unlocked bootloader for the Defy (without plus) handset. Because there are no further Android releases from Motorola this would help very much for the support by the community.
anyone know how to get annonymous's attention? Perhaps scare tactics are in order? lol.
Keep going... We need more!!! Keep sending to motorola support, FB, Twitter, and forums... We have to push them to make a unlocker release...
djkail said:
Keep going... We need more!!! Keep sending to motorola support, FB, Twitter, and forums... We have to push them to make a unlocker release...
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I did my part, but the outcome so far is not good: look at my exchange with the bozos @ moto europe (read from bottom to top, I extracted it from the last email):
Me:
Your answer, while not as clear as I hoped, falls clearly in the 2) category: Contrary to its previous declarations (yes, it means lying) and in contrast with its competitors, Motorola do not intend to provide unloackable/relockable bootloaders. This information will be transmitted to the relevant newsgroups and social networks.
In case you wonder, it is not a positive message: There is no reason for an official relockable bootloader to void the warranty (Motorola provide such a bootloader on the Xoom), and the benefit of such a bootloader is maximal after the legal waranty anyway (for devices no longer supported by Motorola but still enjoying an active developer community).
Best regards
Moto europe:
Dear Mr xxx,
Thank you for contacting Motorola.
We would like to inform you that from Motorola Customer care service we will never give any means to unlock the bootloaders since it will void your phone's warranty. If you are a developer, please contact Motodev at http://developer.motorola.com/
Kind regards,
Motorola Mobile Devices Contact Centre
Me:
Sorry, but your answer is in total contradiction with previous Motorola
declarations:
Motorola official position in 2011 (from
http://www.groubal.com/motorola-lockedencrypted-bootloader-policy/ )
Bootloaders: It’s our plan to offer an unlockable/relockable bootloader,
currently found on the Motorola XOOM, in future software releases
starting later this year, where operator and channel partners will allow
it. Going forward, check out MOTODEV, the Motorola developer network,
for the latest information.
Exclusive: Motorola RAZR will be the first phone to incorporate
Motorola’s new bootloader solution
Posted by Irwin Proud on October 21st, 2011 3:02 PM - In Carriers,
Exclusive, Modding, Phones
Another example from
http://www.facebook.com/motorolaeurope/posts/234252379967105 :
Motorola Europe @Martin Malinowski the software version featured on
Motorola RAZR has been built with an unlockable/ relockable bootloader
included. However, whether that feature is enabled is dependent on
carrier and operator partner restrictions. Thanks.
Now there are two possibilities:
1) Confirm the previous Motorola position (that bootloaders will be
unlocked starting from end-2011). In this case, an apology for the delay
and more precision as to which device will get the update when would
strongly be appreciated. Note that the carrier and operator partner
restriction does not stand in Belgium, as phones are sold without
constract and not within operator outlets.
2) Infirm the previous Motorola position, i.e. "Sorry, we lied". And let
your customers pay back this behavior as it deserve.
I would appreciate a clear answer: 1) or 2).
Thanks,
best regards,
xxx
Moto:
Dear Mr xxx,
Thank you for contacting Motorola.
We are very sorry to inform you that Motorola will not unlock any bootloaders or give any methods to do so since this practice will void the phone's warranty. We sincerely apologize for any inconvenience this may cause you.
Thank you for allowing us to be of service to you.
Kind regards,
Motorola Mobile Devices Contact Centre
Me:
Dear Motorola,
Last year you promised that, late in 2011, you will start to distrubute new bootloader solution that can be unlocked/relocked, subject to network provider veto.
In Belgium, phone are sold network-unlocked and in general electronic retail shops intead of network provider outlets. In means that the veto do not apply in any way.
Still, although we are now in the early days of 2012, we have no news of unlocked bootloaders.
Unlocked bootloaders allowing custom unsigned kernels are extremely important to the developer community, they allow experimentation and community support, while locked bootloaders with signed kernels makes the job of the community much more complicated. Note that even on a signed kernel, phone can be rooted and custom modules loaded, so the locked bootloader fail to secure the phone for the end user, while it is a huge annoyance for the dev community.
Your main competitors (HTC ans Samsung) have unlocked their bootloaders. You promised to do so. Now it is (more than) time to honor that promise.
I love my Defy, but with locked bootloaders I feel it does not have the support it desserve from the community, and having experienced the effect of a locked bootloader, it will be the last Moto device I buy if Moto do not honor its promise.
Regards,
xxx
To all, feel free to post the exchange in any media you see fit....
why motorola insists to be suborn? with its stupid answer it will lose more customers..!! why did it unlock bootloaders of other devices and refuse to find a solution for defy one ?
Petition Signed + Facebooked
We asked at developer.motorola.com.
Find it here: http://community.developer.motorola...or/Bootloader-unlock-for-Defy/m-p/21364#M4637
Signed and waiting now
Signed and postet on Facebook
Yes they shall finally be forced to tell us the truth
Guys this is amazing we have like 1,072 signatures now on the petition page and raising. It's also be featured on a couple of blogs and sites it's even on gsm arena hopefully it will be on engadget or cnet soon. We really have a awesome community here at xda
lets make an attack on Motorola facebook http://www.facebook.com/motorola
and repeating this message on every issue (‎@Motorola - How about those unlocked bootloaders you promised second half of 2011? @HTC cares, do you? i have my defy with locked boat loader2.3.6 and deprived from many features like camera ...try to solve this problem by unlocking ur boot loader or give us a tool ..i didn`t buy an expensive mobile phone to have it locked)
---------- Post added at 08:56 PM ---------- Previous post was at 08:05 PM ----------
here is also Motorola youtube channel...lets join it in our attack
http://www.youtube.com/user/motorola

Compel Moto through law to unlock bootloaders

Hi guys,
The project cheesecake thread is meant strictly for develpment where it is being researched how to unlock the bootloader of Defy. Hence anything other than dev should be kept outside or the thread gets spammed!
Lets continue the discusion here. I will try my best to keep updating the status here once a day. But owing to my schedule that may not be possible at times!
How and why to sue?:
We as owners of the device got full right for it and Moto by locking away the bootloaders is keeping us from using our device to the fullest! A detailed discussion is here in Moto forum which is worth a read.
See 47 CFR Sec. 15.21." in Page 63 of this document.
26-7: In India we may approach Consumer Forum.
Spamming links:
You can mention how much the Defy/Defy+ is used for dev and show this link to CM status (jordan/umts_jordan leads!)
Motorola community discussion for unlocking bootloader.
Facebook page and this post there
I think that we should try to interest some institution in the European Union. European Union draws attention to the rights of consumers. And the locked bootloader restricts the rights of users. We have "open" system - Android, bu we can use only versions from Motorola. The European Union may request Motorola to unlock the bootloader.
All these suing Motorola conversations are bs.
Motorola created device and sells it as is. Not being able to install latest and greatest does not restrict you to use phone's advertised features.
You can gain absolutely nothing by suing Motorola, because there is nothing illegal in not offering an ability to unlock bootloader. Not in Europe, not in India, China, etc.
yackoo said:
I think that we should try to interest some institution in the European Union. European Union draws attention to the rights of consumers. And the locked bootloader restricts the rights of users. We have "open" system - Android, bu we can use only versions from Motorola. The European Union may request Motorola to unlock the bootloader.
Click to expand...
Click to collapse
aed0101 said:
You can gain absolutely nothing by suing Motorola, because there is nothing illegal in not offering an ability to unlock bootloader. Not in Europe, not in India, China, etc.
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Click to collapse
Ok, but what about the public promise - Motorola said they will remove the lock. This kind of announcement could encourage many users to purchase products of Motorola. But bootloader are still locked - the company deliberately misled customers. It is an unlawful act (providing false information about a product, which may affect the decision to purchase). Anyone who bought a Motorola product after the bootloader announcement, you may feel cheated.
yackoo said:
Ok, but what about the public promise - Motorola said they will remove the lock. This kind of announcement could encourage many users to purchase products of Motorola. But bootloader are still locked - the company deliberately misled customers. It is an unlawful act (providing false information about a product, which may affect the decision to purchase). Anyone who bought a Motorola product after the bootloader announcement, you may feel cheated.
Click to expand...
Click to collapse
Do you have any copy of the public promise?! Will add it to the first post
Excellent.
Go ahead you are with us!
yackoo said:
Ok, but what about the public promise - Motorola said they will remove the lock. This kind of announcement could encourage many users to purchase products of Motorola. But bootloader are still locked - the company deliberately misled customers. It is an unlawful act (providing false information about a product, which may affect the decision to purchase). Anyone who bought a Motorola product after the bootloader announcement, you may feel cheated.
Click to expand...
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Jep, this makes far more sense to me than suing just because the bootloader is locked. Motorola is not the only brand that sells locked devices.
Also, if this still doesn't work, maybe talking to Google about the broken promise would help since they own Motorola now and they seem to have a more "open" policy than Motorola.
yackoo said:
Ok, but what about the public promise - Motorola said they will remove the lock. This kind of announcement could encourage many users to purchase products of Motorola. But bootloader are still locked - the company deliberately misled customers. It is an unlawful act (providing false information about a product, which may affect the decision to purchase). Anyone who bought a Motorola product after the bootloader announcement, you may feel cheated.
Click to expand...
Click to collapse
The public promise has no legal value. You can't sue Motorola for that, niether can you sue them for not unlocking the bootloader as Aed0101 said.
Regarding the law, they are in their full right and this class-action lawsuit idea will go nowhere at all. Just cut all this bull**** about the locked bootloader and move on...
Trust me, i want the bootloader unlocked just as much as you do. Either we do it ourselves eventually, either we never have one. End of story.
Motorola Defy, CM7 @ 1Ghz + CM9 multiboot
[Guide] Install double boot CM7 + CM9
[Guide][Root needed] Unsimlock your Defy
[Mod/Fix][APP]Messaging apps with ENTER button enabled!
Wow! You mean to tell me you know every obscure law regarding consumer products in every country that Motorola sells it's products? I'm impressed!
If someone thinks that they can find a crack in Moto's armor, let them. Who knows what we can gain by it. They just want to find a way to help our devs but maybe, don't know how to program.
crakeron said:
The public promise has no legal value.
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I can't agree with that. We are talking about important functionality. Imagine, that the manufacturer says "next update will add feature X". You are looking for a device with such a function and you select Motorola - because he has to have this feature. After a while Motorola forget about the "problem". This is not a promise made by Mr. Smith, but by a huge corporation. It's a big difference.
yackoo said:
I can't agree with that. We are talking about important functionality. Imagine, that the manufacturer says "next update will add feature X". You are looking for a device with such a function and you select Motorola - because he has to have this feature. After a while Motorola forget about the "problem". This is not a promise made by Mr. Smith, but by a huge corporation. It's a big difference.
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I agree with this comment!
Motorola has said they will start releasing tools to unlock bootloaders for its devices, started with Photon Q
http://androidcommunity.com/motorola-finally-unlocking-bootloaders-for-real-this-time-20120726/?utm_medium=twitter&utm_source=Connectandroid
S3nt fr0m my D3fy/w1u1 GB st4BL3
Motorola photon Q has boot loader unlocked..motorola announced
Maybe moto will say something like Defy is too old well only unlock new phones... motorola style loll
It has nothing to do with legal knowledge. It´s just common sense. Unfortunately, not everybody have it.
I guess the only way to gain something (if possible at all) is contacting both Motorola and Google.
visualist6x6 said:
Wow! You mean to tell me you know every obscure law regarding consumer products in every country that Motorola sells it's products? I'm impressed!
If someone thinks that they can find a crack in Moto's armor, let them. Who knows what we can gain by it. They just want to find a way to help our devs but maybe, don't know how to program.
Click to expand...
Click to collapse
yackoo said:
Ok, but what about the public promise - Motorola said they will remove the lock. This kind of announcement could encourage many users to purchase products of Motorola.
Click to expand...
Click to collapse
Moto never "promised" anything to unlock booloaders. In 2011 they said:
"In terms of your question – we completely understand the operator requirement for security to the end user, and as well, want to support the developer communities desire to use these products as a development platform. It is our intention to enable the unlockable/relockable bootloader currently found on Motorola XOOM across our portfolio of devices starting in late 2011, where carriers and operators will allow it.”​
So, just an Intention to unlock where carriers and operators allow it. Trust me, a law suit is useless.
nidhish91 said:
Motorola has said they will start releasing tools to unlock bootloaders for its devices, started with Photon Q
http://androidcommunity.com/motorol...?utm_medium=twitter&utm_source=Connectandroid
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Now this is getting interesting! This announcement deserves a new topic. I advise to do some spamming here:
http://community.developer.motorola...ader-discussion-board/td-p/22108?pubid=987654
Martijn1971 said:
So, just an Intention to unlock where carriers and operators allow it.
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There are smartphones with unlocked bootloaders in European market. So carriers are not problem - unless we assume that carriers prohibit removing the lock only in devices of Motorola. But this is impossible.
Now this is getting interesting! This announcement deserves a new topic. I advise to do some spamming here:
http://community.developer.motorola...ader-discussion-board/td-p/22108?pubid=987654
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Agreed! Defy has to be the second phone on their list, and spamming the forum maybe improves the chances of getting it there
Also, contacting Google could help. Maybe post it as official Android issue? Even if its specific to just one device, I've already seen things which were specific to other phones aswell.
Motorola sucks so bad We just want an unlocked bootloader, I don't think it's such a big task for them. We didn't even ask for official 4.0/4.1, we just want our bootloader unlocked...
When spamming Moto forums, post a link to the Cyanogenmod install stats page so they can see that Defy is in top 5 in all time installations of CM

Contact LG about the Locked Bootloader

Along with signing the petition, you should also contact LG directly.
Here's my email and response
Thank you for contacting LG Electronics
------Reply to Your Inquiry-------
Martin!
Thank you for contacting LG Electronics.
I sincerely apologize for any inconvenience and strongly agree with your feelings as a consumer myself.
We appreciate your feedback and concerns brought forth. I have forwarded your email to the appropriate department to have a formal complaint on file.
If you have other questions or concerns, please do not hesitate to contact us again either via email, or by calling our customer service division at 800-243-0000 at your convenience.
Chuck
E-mail Administrator
LGEAI | Customer Interactive Center
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-----------Original Customer Inquiry------------
Received Date : 11/12/2012 20:08 12
The type of inquiry : lg.com Support
Product/Model No. : Smart Phone/Emerging Device/LGLS970
to whom it may concern.
If you truly want this to be your flagship phone that turns the companys smartphone sales around, you better unlock the bootloader.
Ive already seen hundreds of people turn down this awesome phone because of the locked bootloader. you are severly limiting your audiance. I think this decision is a very bad one.
No on is interested in you guys limiting what we can or cant do with our property and or waiting for you to roll out updates. especially when we could just do it ourself.
From what i can tell, you have nothing to gain by having a locked bootloader. the only thing it does is make us wait for updates, ie newer versions of android software. which might i remind you is has been out for sometime. why should we have to wait for yall to make it an update?
Unlocking the bootloader also would relive some of the mass emails im sure you get about "when the next update is comming out"
Please, Please concider this. it would truly make the optimus g a great phone
I doubt that LG cares about a small, handful of people that want to unlock the phone. But don't worry, the bootloader will be unlocked *very* soon thanks to the devs
I think the first step would be making sure your email at least sounds professional...all those typos notwithstanding (which look awful btw), the email comes off as a rant from an angry, uneducated customer.
They won't budge if their complaint emails all sound like yours, no offense.
Sent from my SPH-D710 using xda premium
squshy 7 said:
I think the first step would be making sure your email at least sounds professional...all those typos notwithstanding (which look awful btw), the email comes off as a rant from an angry, uneducated customer.
They won't budge if their complaint emails all sound like yours, no offense.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
@squshy - none taken....yeah...i probably should have spell checked it, lol
despite how my email or others may sound, they really only have two choices. either unlock the bootloader or get their software hacked.
either is fine with me.
squshy - "They won't budge if their complaint emails all sound like yours, no offense. "
Not sure on that one. on one hand asking nicely may help .....or get totally disregarded. on the other hand if they get a bunch of angry customers asking to unlock it, they probably will.
Ive seen things like this go one way or the other very easily.
However as mentioned, the devs will have this worked out soon enough

General Oppo MSM Tools has fallen today - I've hacked it

Hello fellow developers and OnePlus users,
I come bearing some exciting news that could be a game-changer for those of us in the custom development community. As many of you are aware, the MSM Download Tool, a significant asset for unbricking and flashing OnePlus devices, has been restricted in recent iterations of OnePlus devices for the last few years, following the merger of OnePlus and Oppo. This move limited the tool's access to authorized service center employees, effectively locking out regular users and enthusiasts.
Today, I am pleased to announce that I have managed to bypass these restrictions, unlocking the MSM Download Tool for the OnePlus 11 and possibly the OnePlus 10 as well, although the latter remains untested at the moment. (EDIT : A few people reported that it does not works with the OnePlus 10, thus it is unclear if it has been tested with EDL packages)
This breakthrough restores the ability to fix bricked devices ourselves, a feature that was greatly appreciated by the tech enthusiast community and was a significant factor in OnePlus's popularity within these circles.
What has been achieved ?
- Log in using any credentials, and it will work
- Select an official EDL package and flash it on a Oneplus 11 (Including rebranding, works perfectly and OTAs works perfectly)
- Stability trough time : Oppo will not be able to fix it in current versions of Download Tool. The vulnerable ones will work forever. We can consider Oneplus 11 safe to that aspect.
However, I want to make a few things clear:
Limited Release: For the time being, I will not be publishing the code publicly. My reasons for this decision are twofold. First, I do not want Oppo to become aware of the bypass and fix it, preventing future use of the tool. Second, the majority of users do not have a need for this tool, and its misuse could potentially lead to more harm than good. If you accidentally brick your phone while flashing a ROM or something, reach your local authorised service/service center. There also are less moral service providers who offer remote flashing services for as low as $4.
Availability to Developers: If you are an experienced and recognized developer working on OnePlus 10 or 11 devices, you may access the unlocked tool by direct messaging me. Please provide proof of your work on these devices (commits, repositories, GitHub profile). I believe that having access to this tool will be a significant aid in our development efforts.
Advice for General Users: For regular users who might need to unbrick their OnePlus 10 or 11 devices, I recommend seeking the help of professionals.
I may consider releasing this solution publicly once we get stable builds of LineageOS for the Oneplus 11 series, but for now, this is the course of action I feel is best for the community. Thank you for understanding, and I am looking forward to seeing the exciting developments that will come from this!
If you're wondering why I am not releasing the code publicly, please read this post. I'm the first to be sorry about this, but I think this is the best that could be done for the community.
Notes :
- PLEASE, DO NOT ASK FOR THE TOOL IF YOU ARE NOT A DEVELOPER.
- I WILL NEVER ASK MONEY TO PROVIDE THIS CRACK. I DID IT FOR THE COMMUNITY. I'M NOT PUBLISHING ANY DONATE LINKS EITHER.
- I WILL NEVER PUBLISH THE OPPO DOWNLOADTOOL, ONLY MY CODE TO MAKE IT WORK, YOU'LL HAVE TO FIND THE DOWNLOADTOOL SOFTWARE YOURSELF
What a dik move to make it available only for people you choose to.
We will see how long this topic will last before getting deleted for promoting cracked software.
cavist said:
What a dik move to make it available only for people you choose to.
We will see how long this topic will last before getting deleted for promoting cracked software.
Click to expand...
Click to collapse
By your reply I assume you are not a developer. If making it available "only for people I choose to" means not Oppo, heck yeah. Of course I do not want them to study the vulnerability and patch it in future versions of DownloadTool.
By the way, I am not promoting "cracked software" as the software is untouched. I will provide the crack as a standalone solution, and developers will be able to use any genuine version of DownloadTool they want. My solution will simply allow developers to restore a device they bricked while testing their ROM or kernel without relying in Oppo/Realme authentication (because yes, any authentication works)
And if this topic gets deleted, I'll release the solution elsewhere. But that would be a sad outcome and a bad move from XDA by showing support for practices hostile to developers.
oppo_edl_hacker said:
By your reply I assume you are not a developer. If making it available "only for people I choose to" means not Oppo, heck yeah. Of course I do not want them to study the vulnerability and patch it in future versions of DownloadTool.
By the way, I am not promoting "cracked software" as the software is untouched. I will provide the crack as a standalone solution, and developers will be able to use any genuine version of DownloadTool they want. My solution will simply allow developers to restore a device they bricked while testing their ROM or kernel without relying in Oppo/Realme authentication (because yes, any authentication works)
And if this topic gets deleted, I'll release the solution elsewhere. But that would be a sad outcome and a bad move from XDA by showing support for practices hostile to developers.
Click to expand...
Click to collapse
Youre posting this on XDA, saying "hey, I have it and you ont, if you want then msg me and maybe I will share it with you".
I would say this does not help XDA community at all and its the same like creating a new telegram group or any other private space where you can do whatever.
cavist said:
What a dik move to make it available only for people you choose to.
We will see how long this topic will last before getting deleted for promoting cracked software.
Click to expand...
Click to collapse
At least this would help the development going forward.
cavist said:
What a dik move to make it available only for people you choose to.
We will see how long this topic will last before getting deleted for promoting cracked software.
Click to expand...
Click to collapse
Why would random Joes some of whom may turn out to be BBK/Oppo/OnePlus employees get access to the tool?
What's dickish about investing your intelligence, work and time and sharing the results only with the people that you choose? I've no problem with that at all.
birdie said:
Why would random Joes some of whom may turn out to be BBK/Oppo/OnePlus employees get access to the tool?
What's dickish about investing your intelligence, work and time and sharing the results only with the people that you choose? I've no problem with that at all.
Click to expand...
Click to collapse
Some people never learn. If we want this solution to hold for a few years to come, we have to take precautions. This is for the best, and if Oppo finds the vulnerability by themselves, of course I will release the solution. The sole fact I opened a public thread could gain attention from Oppo and force them to review their security, so it is easy to figure out what's going to happen if they can study my solution.
This 0-day would be really easy to fix for them, and that's not what we want. If they can't study the solution, they'll have to figure it out themselves.
oppo_edl_hacker said:
Hello fellow developers and OnePlus users,
I come bearing some exciting news that could be a game-changer for those of us in the custom development community. As many of you are aware, the MSM Download Tool, a significant asset for unbricking and flashing OnePlus devices, has been restricted in recent iterations of OnePlus devices for the last few years, following the merger of OnePlus and Oppo. This move limited the tool's access to authorized service center employees, effectively locking out regular users and enthusiasts.
Today, I am pleased to announce that I have managed to bypass these restrictions, unlocking the MSM Download Tool for the OnePlus 11 and possibly the OnePlus 10 as well, although the latter remains untested at the moment. This breakthrough restores the ability to fix bricked devices ourselves, a feature that was greatly appreciated by the tech enthusiast community and was a significant factor in OnePlus's popularity within these circles.
What has been achieved ?
- Log in using any credentials, and it will work
- Select an official EDL package and flash it on a Oneplus 11 (Including rebranding, works perfectly and OTAs works perfectly)
- Stability trough time : Oppo will not be able to fix it in current versions of Download Tool. The vulnerable ones will work forever. We can consider Oneplus 10 and 11 safe to that aspect.
However, I want to make a few things clear:
Limited Release: For the time being, I will not be publishing the unlocked tool publicly. My reasons for this decision are twofold. First, I do not want Oppo to become aware of the bypass and fix it, preventing future use of the tool. Second, the majority of users do not have a need for this tool, and its misuse could potentially lead to more harm than good. If you accidentally brick your phone while flashing a ROM or something, reach your local authorised service. There also are less moral service providers who offer flashing services for as low as $4.
Availability to Developers: If you are an experienced and recognized developer working on OnePlus 10 or 11 devices, you may access the unlocked tool by direct messaging me. Please provide proof of your work on these devices from Github. I believe that having access to this tool will be a significant aid in our development efforts.
Advice for General Users: For regular users who might need to unbrick their OnePlus 10 or 11 devices, I recommend seeking the help of professionals.
I may consider releasing the cracked tool publicly once we get stable builds of LineageOS for the Oneplus 10 and Oneplus 11 series, but for now, this is the course of action I feel is best for the community. Thank you for understanding, and I am looking forward to seeing the exciting developments that will come from this!
Notes :
- DO NOT DM ME IF YOU ARE NOT A DEVELOPER, YOU'LL ONLY GET BLOCKED
- I CREATED THIS ACCT TO PROTECT MY PRIVACY. ACTUALLY I AM A RECOGNIZED DEVELOPER ON XDA BUT I WILL NOT DISCLOSE MY IDENTITY
- I WILL NEVER ASK MONEY TO PROVIDE THIS CRACK. I DID IT FOR THE COMMUNITY. I'M NOT PUBLISHING ANY DONATE LINKS EITHER.
- The software is original and untouched, it is not hex edited. I am well aware of the hex hack allowing some sort of login, this crack is not based on that at all. The crack works using smarter ways.
- NO THIS IS NOT FAKE AND I CAN PROVE IT EASILY
Click to expand...
Click to collapse
@V0latyle @Oswald Boelcke
@dekefake @chandu dyavanapelli srry For tagging them but I think this will be useful
cazt555 said:
@dekefake @chandu dyavanapelli srry For tagging them but I think this will be useful
Click to expand...
Click to collapse
OMFG ! This is a game changer, @oppo_edl_hacker I'm DMing now. Thanks a ton @cazt555. I bricked my OnePlus 11 twice already while testing our first custom kernel builds, this will definetely help us a lot.
mvikrant97 said:
@V0latyle @Oswald Boelcke
Click to expand...
Click to collapse
I really hope the moderators will understand how important this is for us. Smart move to not publish it publicly, this thread has to stay in my honest opinion.
mvikrant97 said:
@V0latyle @Oswald Boelcke
Click to expand...
Click to collapse
I'll be honest, I'm not very familiar with the technical aspect of this.
@oppo_edl_hacker Welcome to XDA. If you have not already, please read the Forum Rules linked in my signature, and take special note of Rules 6, 7, 9, and 11:
6. Do not post or request warez.
If a piece of software requires you to pay to use it, then pay for it. We do not accept warez nor do we permit members to request, post, promote or describe ways in which warez, cracks, serial codes or other means of avoiding payment, can be obtained or used. This is a site of developers, i.e. the sort of people who create such software. When you cheat a software developer, you cheat us as a community.
7. Do not sell or trade on the forums.
If you wish to advertise a product, simply contact us. We can provide ads but you are not permitted to just post it in the forums. If you do, it will be removed and you're likely to receive a ban.
The buying, selling, trading and / or exchanging of any item is now prohibited on XDA, in any forum or via Private Messages. We now use www.swappa.com
9. Don't get us into trouble.
Don't post copyrighted materials or do other things which will obviously lead to legal trouble. If you wouldn't do it on your own homepage, you probably shouldn't do it here either. This does not mean that we agree with everything that the software piracy lobby try to impose on us. It simply means that you cannot break any laws here, since we'll end up dealing with the legal hassle caused by you. Please use common sense: respect the forum, its users and those that write great code.
11. Don’t post with the intention of selling something.
Don’t use XDA to advertise your product or service. Proprietors of for-pay products or services, may use XDA to get feedback, provide beta access, or a free version of their product for XDA users and to offer support, but not to post with the intention of selling. This includes promoting sites similar / substantially similar to XDA-Developers.com.
Do not post press releases, announcements, links to trial software or commercial services, unless you’re posting an exclusive release for XDA-Developers.com.
Encouraging members to participate in forum activities on other phone related sites is prohibited.
Off-site downloads are permitted if the site is non-commercial and does not require registration.
Off-site downloads from sites requiring registration are NOT encouraged but may be permitted if both of the following conditions are met:
A) The site belongs to a member of XDA-Developers with at least 1500 posts and 2 years membership, who actively maintains an XDA-Developers support thread(s) / posts, related to the download.
B) The site is a relatively small, personal website without commercial advertising / links (i.e. not a competitor forum-based site with purposes and aims similar to those of XDA-Developers.com.)
Click to expand...
Click to collapse
Please answer the following questions:
1. Is the software you are using copyrighted in any way?
2. Are you redistributing software, or offering a service? Are you selling anything?
3. Is what you are doing legal?
4. Are you advertising a commercial service?
V0latyle said:
@oppo_edl_hacker Welcome to XDA. If you have not already, please read the Forum Rules linked in my signature, and take special note of Rules 6, 7, 9, and 11:
Please answer the following questions:
1. Is the software you are using copyrighted in any way?
2. Are you redistributing software, or offering a service? Are you selling anything?
3. Is what you are doing legal?
4. Are you advertising a commercial service?
Click to expand...
Click to collapse
Hi, good evening !
The software used to flash Oppo's phone is an internal software distributed to some phone repair stores. It needs an authentication. This software was previously publicly available with no authentication, but as OnePlus has been acquired by Oppo, their policy changed and they now use the Oppo software with authentication. This makes it impossible for developers to recover their devices themselves when testing their experimental ROMs and kernels. This is the cause of a lack of custom ROMs and kernels for OnePlus devices in the last two years. This has also lead to a situation where some corrupt people ask for money (from 4$ to 75$) to remotely flash phones using TeamViewer. This frequently happens throughout XDA and there are countless examples of that.
1. I do not intend to distribute copywrited software, but only my code, which is taking action in the operating system networking stack and not the OPPO software.
2. I only distribute this code to active developers working on OnePlus 10 and OnePlus 11, so they can quickly recover their devices if something goes wrong.
3. My code does not constitutes piracy as it does not includes copywrited code at all. It is then legal. I do not distribute the original software and developers are intended to find it by themselves. This software has already been leaking for years and is easy to find online.
4. I solely do this to help the community, and do not sell anything. I will never ask for money for this, and do not have a donation link. My code will always be free for developers.
As we say, code is speach. I wrote code that can help people, and I'm offering it to developers. I just want to avoid OPPO from obtaining my code, as they could change things in the future to further restrict developers from using their devices as they intend to.
oppo_edl_hacker said:
Hi, good evening !
The software used to flash Oppo's phone is an internal software distributed to some phone repair stores. It needs an authentication. This software was previously publicly available with no authentication, but as OnePlus has been acquired by Oppo, their policy changed and they now use the Oppo software with authentication. This makes it impossible for developers to recover their devices themselves when testing their experimental ROMs and kernels. This is the cause of a lack of custom ROMs and kernels for OnePlus devices in the last two years. This has also lead to a situation where some corrupt people ask for money (from 4$ to 75$) to remotely flash their phones using TeamViewer. This frequently happens throughout XDA.
1. I do not intend to distribute copywrited software, but only my code, which is taking action in the operating system networking stack and not the OPPO software.
2. I only distribute this code to active developers working on OnePlus 10 and OnePlus 11, so they can quickly recover their devices if something goes wrong.
3. My code does not constitutes piracy as it does not includes copywrited code at all. It is then legal. I do not distribute the original software and developers are intended to find it by themselves. This software has already been leaking for years and is easy to find online.
4. I solely so this to help the community, and do not sell anything. I will never ask for money for this, and do not have a donation link. My code will always be free for developers.
Click to expand...
Click to collapse
Thank you for the response. Please respond to the PM I have sent you.
Utterly stellar work @oppo_edl_hacker
Heaps of praise to you... Your deserve a tonne of credit for this... And it should categorically be protected.
Thank you for proving me wrong, I didn't think this day would come.
Legend.
dladz said:
Utterly stellar work @oppo_edl_hacker
Heaps of praise to you... Your deserve a tonne of credit for this... And it should categorically be protected.
Thank you for proving me wrong, I didn't think this day would come.
Legend.
Click to expand...
Click to collapse
Thanks for the kind words dude
birdie said:
Why would random Joes some of whom may turn out to be BBK/Oppo/OnePlus employees get access to the tool?
What's dickish about investing your intelligence, work and time and sharing the results only with the people that you choose? I've no problem with that at all.
Click to expand...
Click to collapse
Since the current tool is working and its only an additional crack it does not change anything at all - they cannot disable it.
Also, it will just come out sooner or later, intentionally or via leak so why artificially make a closed circle on this I have no idea but everybody can do whatever they want and my single opinion will not change anything.
cavist said:
Since the current tool is working and its only an additional crack it does not change anything at all - they cannot disable it.
Also, it will just come out sooner or later, intentionally or via leak so why artificially make a closed circle on this I have no idea but everybody can do whatever they want and my single opinion will not change anything.
Click to expand...
Click to collapse
Just respect his wishes...after all we had nothing before...
Don't want a back and forth, the guy who made this possible wants this to happen and unless we want oppos attention before it's even fully realised I agree we should tread lightly.
oppo_edl_hacker said:
Hello fellow developers and OnePlus users,
I come bearing some exciting news that could be a game-changer for those of us in the custom development community. As many of you are aware, the MSM Download Tool, a significant asset for unbricking and flashing OnePlus devices, has been restricted in recent iterations of OnePlus devices for the last few years, following the merger of OnePlus and Oppo. This move limited the tool's access to authorized service center employees, effectively locking out regular users and enthusiasts.
Today, I am pleased to announce that I have managed to bypass these restrictions, unlocking the MSM Download Tool for the OnePlus 11 and possibly the OnePlus 10 as well, although the latter remains untested at the moment. This breakthrough restores the ability to fix bricked devices ourselves, a feature that was greatly appreciated by the tech enthusiast community and was a significant factor in OnePlus's popularity within these circles.
What has been achieved ?
- Log in using any credentials, and it will work
- Select an official EDL package and flash it on a Oneplus 11 (Including rebranding, works perfectly and OTAs works perfectly)
- Stability trough time : Oppo will not be able to fix it in current versions of Download Tool. The vulnerable ones will work forever. We can consider Oneplus 10 and 11 safe to that aspect.
However, I want to make a few things clear:
Limited Release: For the time being, I will not be publishing the code publicly. My reasons for this decision are twofold. First, I do not want Oppo to become aware of the bypass and fix it, preventing future use of the tool. Second, the majority of users do not have a need for this tool, and its misuse could potentially lead to more harm than good. If you accidentally brick your phone while flashing a ROM or something, reach your local authorised service. There also are less moral service providers who offer flashing services for as low as $4.
Availability to Developers: If you are an experienced and recognized developer working on OnePlus 10 or 11 devices, you may access the unlocked tool by direct messaging me. Please provide proof of your work on these devices from Github. I believe that having access to this tool will be a significant aid in our development efforts.
Advice for General Users: For regular users who might need to unbrick their OnePlus 10 or 11 devices, I recommend seeking the help of professionals.
I may consider releasing this solution publicly once we get stable builds of LineageOS for the Oneplus 10 and Oneplus 11 series, but for now, this is the course of action I feel is best for the community. Thank you for understanding, and I am looking forward to seeing the exciting developments that will come from this!
Notes :
- DO NOT DM ME IF YOU ARE NOT A DEVELOPER, YOU'LL ONLY GET BLOCKED
- I CREATED THIS ACCOUNT TO PROTECT MY PRIVACY. ACTUALLY I AM A RECOGNIZED DEVELOPER ON XDA BUT I WILL NOT DISCLOSE MY IDENTITY
- I WILL NEVER ASK MONEY TO PROVIDE THIS CRACK. I DID IT FOR THE COMMUNITY. I'M NOT PUBLISHING ANY DONATE LINKS EITHER.
- The software is original and untouched, it is not hex edited. I am well aware of the hex hack allowing some sort of login, this solution is not based on that at all. The crack works using smarter ways (networking).
- I WILL NEVER PUBLISH THE OPPO DOWNLOADTOOL, ONLY MY CODE TO MAKE IT WORK, YOU'LL HAVE TO FIND THE DOWNLOADTOOL SOFTWARE YOURSELF
- NO THIS IS NOT FAKE AND I CAN PROVE IT EASILY
Click to expand...
Click to collapse
any proof of works, or it is just a login bypass similar to any other crack, the main Problem is SLA, if you are able to bypass Oplus server to get signature back then really thanks
cavist said:
Since the current tool is working and its only an additional crack it does not change anything at all - they cannot disable it.
Also, it will just come out sooner or later, intentionally or via leak so why artificially make a closed circle on this I have no idea but everybody can do whatever they want and my single opinion will not change anything.
Click to expand...
Click to collapse
They cannot prevent already released tools from working but they can patch future versions and prevent yet to be released phones from being flashed. If we keep it closed circle, maybe OnePlus 12, OnePlus 13 will be able to be flashed. If I release the code today, we'll be sure they will not.
mark332 said:
any proof of works, or it is just a login bypass similar to any other crack, the main Problem is SLA, if you are able to bypass Oplus server to get signature back then really thanks
Click to expand...
Click to collapse
Some developers are starting to report that it indeed works for them so don't worry, if it is fake, it will quickly get known
I will discuss with some developers to release a video showing the software in action, while preventing the vulnerability to be shown.

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