Develop Bugs

Motorola Bootloader Petition (>10K sigs & Moto Response)

Visit Groubal and sign the petition: http://www.groubal.com/motorola-lockedencrypted-bootloader-policy/
Retweet: http://twitter.com/#!/ibproud/status/52265679990169600
Facebook Page: http://www.facebook.com/unlockmoto
UPDATE (14th June 2011):
We are now over the 10,000 mark.​
I have now spoken with Motorola and gotten confirmation that Motorola plan to unlock every device that will get an update in the second half of this year. This will include maintenance & firmware updates, but is still subject to Carrier approval.
The promising sign is that Verizon has already allowed Motorola to unlock a device on their network, the Xoom, which utilizes the unlockable/re-lockable model that Motorola intends on using across their devices.
I'm still looking to work with Motorola in the coming months to help see if we can make this a smooth process for Motorola and the community.
You can read the article here:
http://ausdroid.net/2011/06/14/an-u...witter&utm_campaign=Feed:+ausdroid+(Ausdroid)
Please share this where you can and keep it alive. I will continue to work with Motorola to see if we can get this thing torn wide open.
UPDATE (26th April 2011):
We are now at ~8,700 mark.​
Motorola has now responded to me, stating that they are looking at unlocking bootloaders across their devices late 2011.
The article for the story can be found here:
http://ausdroid.net/2011/04/26/the-little-aussie-taking-on-motorola-u-s/#more-8184
We're still seeking clarity around whether this will be for current devices or only future devices.
I couldn't have gotten this far without the support of everyone here. You guys and girls have been a huge support and help me turn this snowball into a wrecking ball.
Please share this where you can and keep it alive. I will continue to work with Motorola to see if we can get this thing torn wide open.
Previous Update (4th April 2011):
We are now at ~7600 mark.​
We're starting to slow down from our initial boom, so I have now set up a Facebook page to see if we can wrangle in some supporters that don't use Twitter or XDA.
I will need your help getting this out there. So share the facebook page where you can.
I'm also looking to see if anyone is interested in helping me Moderate the page. Please PM if you are.
Original Post:
Hi All,
I have created a Groubal (online petition) to get a response from Motorola on it's bootloader policy.
>>This petition started for the Atrix, but I made sure that it was for Motorola's overall Bootloader Policy. I have reached 200 signatures in 2 weeks, but now believe it's time to expand this out of the Atrix space and into the larger Motorola Dev community.

Just signed the petition.

It could be me but non of your links work
How could you sign the petiton dedraks?

spamnco said:
It could be me but non of your links work
How could you sign the petiton dedraks?
Click to expand...
Click to collapse
Thanks for the heads up on that. I'll be more careful when copying and pasting links.

Let's try this:
http://www.groubal.com/motorola-lockedencrypted-bootloader-policy/

spamnco said:
It could be me but non of your links work
How could you sign the petiton dedraks?
Click to expand...
Click to collapse
Use this shor link: http://4by.in/4

Not that it'll make any difference but your petition is more likely to be taken seriously if comments like that of 'rich fraley' weren't included.
Signed, at length...

Step666 said:
Not that it'll make any difference but your petition is more likely to be taken seriously if comments like that of 'rich fraley' weren't included.
Signed, at length...
Click to expand...
Click to collapse
Yeah, agreed. I tried seeing if I could at least censor the comment, but no dice.
Thanks for you're support guys. I've always been a big fan of the saying "You can catch more flies with honey than with vinegar".

Famous idea. You got the sign.

i have signed

Not to kill the cause... but the issue isnt really with motorola... Isnt it with the service providers who would rather have the bootloaders on the phones locked so they can sell us services we could install for free... ie Wi-fi Calling, Tethering..
I think Motorola's hands are tied.. their customers are the service providers.
Would it make more sense to harass t-mobile and the likes over this?

Signed as well.

ketonkss4 said:
Not to kill the cause... but the issue isnt really with motorola... Isnt it with the service providers who would rather have the bootloaders on the phones locked so they can sell us services we could install for free... ie Wi-fi Calling, Tethering..
I think Motorola's hands are tied.. their customers are the service providers.
Would it make more sense to harass t-mobile and the likes over this?
Click to expand...
Click to collapse
On all phones that have locked and encrypted bootloaders, I don't think there's been one that couldn't be rooted. Once rooted, you have access to all the Tethering and WiFi Calling apps out there. So it could be the case, but all unlocking the bootloader does is let you use custom kernels that form the base of alternative roms. So bloatware be damned, it can removed fairly quickly and without even touching the bootloader.
It would be more for warranty claims, that's why the padlock picture on the very first screen's the way to go. That way if a phone is damaged due to modification, the carrier/manufacturer can turn you away due to voided warranty.

signed the partition to
i am looking into the legal side of the locked bootloader to see if theirs any loop holes in locking a phone when the manufacture is part of the open handset alliance
but i think the fastest way of the bootloader being unencrypted is to put up a cash reward for the person that unlocks it.
maybe if we can raise £1000 it might spur someone on to go the extra mile

ketonkss4 said:
Not to kill the cause... but the issue isnt really with motorola... Isnt it with the service providers who would rather have the bootloaders on the phones locked so they can sell us services we could install for free... ie Wi-fi Calling, Tethering..
I think Motorola's hands are tied.. their customers are the service providers.
Would it make more sense to harass t-mobile and the likes over this?
Click to expand...
Click to collapse
So why is my unlocked/un-branded Defy that is in no way tied to any network also cursed with a locked bootloader?
And if the networks are demanding it, how come not every manufacturer is crippling their handsets in this way?
This is a decision Motorola have made, no-one else.

#UnlockMoto
Thanks :-D
You can also join the #UnlockMoto campain and spread the word on social media networks like Twitter as well as on modding forums and such.
Start by joining the #UnlockMoto Campain for Motorola Unlocked Bootloaders! here: http://twb.ly/UnlockMoto.
Then read: http://bit.ly/UnlockMotoPage

done, signed

signed!!!

Just signed.

adlx.xda said:
Thanks :-D
You can also join the #UnlockMoto campain and spread the word on social media networks like Twitter as well as on modding forums and such.
Start by joining the #UnlockMoto Campain for Motorola Unlocked Bootloaders! here: http://twb.ly/UnlockMoto.
Then read: http://bit.ly/UnlockMotoPage
Click to expand...
Click to collapse
Thanks for posting dude, i've been sending out a tweet for the 2 causes.
Retweet:
http://twitter.com/#!/ibproud/status/50306686350655488

Write to Motorola to Request for An Unlocked Bootloader

I know it doesn't sound very good, but what does it cost you to register an account and make a post...?
https ://supportforums.motorola.com/thread/62548
To whom it may concern,
I'm writing to ask for your favor - Please provide us, some enterprising Defy (MB525) owners, a way to unlock the bootloader.
Rationale:
1. You are providing means to unlock the bootloader on many newer devices already, and it shouldn't cost you much to provide us a mean to unlock the Defy as well.
2. The warranty of many of our Defy devices is expiring, so even if we brick our devices, we couldn't file a warranty claim anyway.
3. The Defy is the 2nd most popular devices running CyanogenMod according to http ://stats.cyanogenmod.com/, so we have a huge following.
4. If you allow us to unlock the bootloader, we will consider it as a gesture of goodwill and will be more willing to recommend our families and friends to buy Motorola devices in future.
5. Many other manufacturers have started to unlock their bootloaders and by comparison, Motorola is doing very poorly and has a bad image in our mind.
6. Many of us bought the Defy without any carrier subsidy.
7. Come on! Give us a Christmas gift, okay?
Thanks very much for your attention.
A Defy Owner
Click to expand...
Click to collapse

Thats like writing to the president. 0% progress

Well at least we can say we tried.

defy_owner said:
I know it doesn't sound very good, but what does it cost you to register an account and make a post...?
https ://supportforums.motorola.com/thread/62548
Click to expand...
Click to collapse
I hate these posts about "Motorola unlocking bootloader". I'm not sure many know, but Mororola is fine with unlocking the bootloader, it is the carrier that isn't.

Sony Ericsson

That statistic does show thought, that nearly 49000 defy owners are dissatisfied with the stock rom, that should be something for them to look at.

they cant update their product
and wont even let us do it ourselves, what kind of logic is that?
so its the carriers problem yes? why aren't the unlocked (no carrier plan) with an open bootloader? use your brain will ya

BravoMotorola said:
I hate these posts about "Motorola unlocking bootloader". I'm not sure many know, but Mororola is fine with unlocking the bootloader, it is the carrier that isn't.
Click to expand...
Click to collapse
Many of us Defy owners outside of the US bought the phone without any carrier subsidy.
US <> The world.
Thx.
And read pt.6, BTW.

Comeon, if we have a 100-page thread that may do something.

100 page thread on Motorola's peer to peer support forum = waste of time

[Q] So how do we unlock now..?

I have read at least 50 disinformation type posts on this site about unlocking a branded Xperia (Verizion in my case) they all seem to be wanting me to pay money to Alejandrissimo or Jinx13 but when I click on those hyperlinks they are all "Invalid post" so what am I supposed to be finding here that I missed?
There is not any topic stickied that is describing how to unlock the thing & every article / forum post / google search I find is another disinformation post with no real evidence.
I know how to flash ROM's onto android using recovery loaders.
I know how to access the program menu's in various phones
I know what the CDMA spectrum is.
I'm not some newb making this post because I need my hand held step by step to do something.
I just need some real information
If anyone has a link to a real method or anything helpful please let me know
I have researched (and watched the welcome video) on this site to find an answer and I haven't found anything.
Thanks
-Jon

Ok, so the links to the unlockers in my thread are broken. Does it mean that my post has "disinformation"? Is there any other way to unlock the bootloaders? No to both, as far as I know. I'll try to fix the links, but seriously...
About why my post (or any other helpful resource about the matter) is not stickied, I don't know nor do I care. No one reads stickies anyway.

Logseman said:
Ok, so the links to the unlockers in my thread are broken. Does it mean that my post has "disinformation"? Is there any other way to unlock the bootloaders? No to both, as far as I know. I'll try to fix the links, but seriously...
About why my post (or any other helpful resource about the matter) is not stickied, I don't know nor do I care. No one reads stickies anyway.
Click to expand...
Click to collapse
By disinformation it would seem that some exists.
droid-life reported 4 months ago ashergray(XDA) found a method to unlock the bootloader.
Why none of the methods being released or talked about is beyond me.
Also I'm confused why the method is being charged for by others but not officially it would seem.
You have to pm users on the forum to arrange a sale. Why does a topic not exist for this purpose?
All this confusing data is leading to a big headache right now. I was hoping for answers and all I find is rabbit holes on this elusive topic.
Thanks for the reply tho.

Ashergray's method was dried out (it exploited a flaw, and the flaw was fixed).I mention ashergray in the thread, as it is only fitting, in the thanks part.
About why they ask to be contacted privately or publicly, it's their business... Is there something that should be cleared in my thread, aside of the links of course? I mean, I can try to rebuild the first post if necessary.

Logseman said:
Ashergray's method was dried out (it exploited a flaw, and the flaw was fixed).I mention ashergray in the thread, as it is only fitting, in the thanks part.
About why they ask to be contacted privately or publicly, it's their business... Is there something that should be cleared in my thread, aside of the links of course? I mean, I can try to rebuild the first post if necessary.
Click to expand...
Click to collapse
You could start off by explaining why in 7 months time the boot loader is sill locked.
Or why your links to the unlock threads are dead. Both of them.
Or how I'm supposed to unlock the bootloader if these users can't provide that service any longer.
Also you could mention why Sony. being developer and hacker supportive hasn't assisted in taking Verizon's clutch off the bootloader
It is rather annoying coming from Droid x where the device is locked down with a fuse but yet a wide array of custom roms exist that bypass the locked bootloader and then coming to this phone that appears to have not progressed beyond hello world.
So you tell me where to look for an unlock because I'm fresh out of searches and ideas.
Thanks
-jon
P.s I also wonder if the exploit you speak of was patched. Why not just flash to an earlier rom with the problem still existing.

You could start off by explaining why in 7 months time the boot loader is sill locked.
Or why your links to the unlock threads are dead. Both of them.
Or how I'm supposed to unlock the bootloader if these users can't provide that service any longer.
Also you could mention why Sony. being developer and hacker supportive hasn't assisted in taking Verizon's clutch off the bootloader
It is rather annoying coming from Droid x where the device is locked down with a fuse but yet a wide array of custom roms exist that bypass the locked bootloader and then coming to this phone that appears to have not progressed beyond hello world.
So you tell me where to look for an unlock because I'm fresh out of searches and ideas.
Thanks
-jon
P.s I also wonder if the exploit you speak of was patched. Why not just flash to an earlier rom with the problem still existing.
Click to expand...
Click to collapse
1) I kindly would like to ask how I'm supposed to know why the bootloader is locked. It's a corporate decision by carriers and Sony Ericsson in which neither I, nor anyone in this forum, have any input. If I had any hard data about why Sony Ericsson doesn't cooperate in the issue, I'd say it. However, I just don't know why, and I prefer not to speak of what I don't know.
2) It seems that both threads have been wiped out of existence (which I didn't know until right now), and I see that a new site appears in Alejandrissimo's signature (http://unlock-bootloader.com/) where he's promoting his services externally (not only the unlocking, but the TA fix and hard-brick fix too). I'd guess that somebody complained about these people making business inside XDA, but then I question the idea of wiping their threads like... months afterwards. At any rate, don't worry, you still can unlock your bootloader with Alejandrissimo's help.
3) On Droid X the bootloader was bypassed because Motorola wouldn't ever unlock it. The FreeXperia team, who had bypassed older Xperia models' bootloaders, decided against it as they saw the new policy of Sony Ericsson's (unlocking phones which didn't come with carrier subsidy). I could unlock my bootloader from day one, and I'm happy to say I've helped devs here therethrough.
4) The exploit was related to the website where you could unlock R800i models. In order to unlock your bootloader, you need to give your IMEI number (an ID code for GSM phones). Ashergray could convert MEID numbers used by CDMA phones into bogus IMEI numbers, which could be used to unlock the devices. Sony Ericsson patched the website so ashergray's trick didn't work anymore.
5) My thread is a "how-to", do you really expect me to add points 1), 3) and 4) to it?
4 months is an eternity for this kind of business. Exploits get fixed (look at the PSXperia case), policies change (like HTC's and Motorola's) and threads are wiped on short or no notice.

Logseman said:
1) I kindly would like to ask how I'm supposed to know why the bootloader is locked. It's a corporate decision by carriers and Sony Ericsson in which neither I, nor anyone in this forum, have any input. If I had any hard data about why Sony Ericsson doesn't cooperate in the issue, I'd say it. However, I just don't know why, and I prefer not to speak of what I don't know.
2) It seems that both threads have been wiped out of existence (which I didn't know until right now), and I see that a new site appears in Alejandrissimo's signature where he's promoting his services externally (not only the unlocking, but the TA fix and hard-brick fix too). I'd guess that somebody complained about these people making business inside XDA, but then I question the idea of wiping their threads like... months afterwards. At any rate, don't worry, you still can unlock your bootloader with Alejandrissimo's help.
3) On Droid X the bootloader was bypassed because Motorola wouldn't ever unlock it. The FreeXperia team, who had bypassed older Xperia models' bootloaders, decided against it as they saw the new policy of Sony Ericsson's (unlocking phones which didn't come with carrier subsidy). I could unlock my bootloader from day one, and I'm happy to say I've helped devs here therethrough.
4) The exploit was related to the website where you could unlock R800i models. In order to unlock your bootloader, you need to give your IMEI number (an ID code for GSM phones). Ashergray could convert MEID numbers used by CDMA phones into bogus IMEI numbers, which could be used to unlock the devices. Sony Ericsson patched the website so ashergray's trick didn't work anymore.
5) My thread is a "how-to", do you really expect me to add points 1), 3) and 4) to it?
4 months is an eternity for this kind of business. Exploits get fixed (look at the PSXperia case), policies change (like HTC's and Motorola's) and threads are wiped on short or no notice.
Click to expand...
Click to collapse
I've sent you some PM's to remove spam / offtopic / rant from the board.
Thanks for the information tho. I wasn't aware of any of that.
It seems that the name FreeXperia is a bit of a misnomer because my Xperia is going to be locked unless I pay 25$ apparently and thats sad when I only paid 90$ for the phone used. Could have been cheaper if I had bought bad ESN(I probably should have tried)
Imagine my surprise coming from Droid X to this phone where droid X has heaps of ROM's available to everyone for free and now I have to worry about getting this device to function at the same level as my old DX with Gummy JAR rom.
I Just wish the spirit of opensource would be in this sub-forum so we could have some real development in terms of flavors of roms and such.
Do you think their is any reason the developers are all charging fee's to show the method through team viewer? I thought it could have something to do with leaking the method and then it could be fixed in later updates. but then again maybe I'm wrong.

It's not that they "show" you the method. They "perform" the method for you. I'm not sure if you can do it with Omnius as well... but if you can, it will be marginally cheaper (unlocking credits are needed anyway!) and you have no assistance.
And about the old "why charge for open source software" dead horse, which is pointless here because there is no open source software involved (the bootloaders are closed-source, SETool is closed-source, and so on):
The Free Software Foundation said:
“Free software” does not mean “noncommercial.”
Click to expand...
Click to collapse
Additionally, as I said before, the FreeXperia team has this policy: http://forum.xda-developers.com/showpost.php?p=15253598&postcount=217

Logseman said:
It's not that they "show" you the method. They "perform" the method for you. I'm not sure if you can do it with Omnius as well... but if you can, it will be marginally cheaper (unlocking credits are needed anyway!) and you have no assistance.
And about the old "why charge for open source software" dead horse, which is pointless here because there is no open source software involved (the bootloaders are closed-source, SETool is closed-source, and so on):
Click to expand...
Click to collapse
Right on. I'm following you thus far.
Question tho. I read that sony was the best company for hackers and developers right now because they actually are allowing people to get access to the bootloaders. If all this is true why are they not assisting in the unlock of branded phones?
I might be wrong on this but aren't most peoples phones branded anyways through buying a contract?
and that leads to why FreeXperia didn't realize that and find an exploit / workaround for the bootloader being locked on branded phones.
If Setool and Omnius (or whatever it's called) are able to unlock the phones then why was sony. the engineer of the device not able to perform this same task?
Also I thought locking the bootloader violates the FCC regulation. open access provision so why didn't Sony assist the FCC to bypass Verizon.

God another douche, you pay 90 bucks for your phone and you think this community owes you something. Go complain to sony.

What do you mean, Sony can't do it? Of course they can. But they have chosen to do so only with R800i non-branded phones. Considering that they locked bootloaders without any official way to unlock them on previous Xperia models, that's a big step forward. That's as far as Sony Ericsson can go: on branded phones, they must obey what the carriers want.
Please do read Bin4ry's statement:
Now think about, if we would try to hack and bypass devices what will happen with future phones? In our opinion future phones will be locked down again like X10 was, eventually even more.
So why don't use the possibilties which are give by SE? Stick to their rules and hope for more support and maybe even nicer implementations (for example a accessable bootpartition from recovery).
We like SE devices, so we don't want to hijack this (i call it) "test" which SE drives with us?
I can fully understand that U.S. users which cannot unlock are quite unhappy with the actual situation, but sorry we will NOT work on anything else than development for officially unlocked devices! That was a team decision.
Click to expand...
Click to collapse
Note that this is costing them a lot of flak because they don't use R800x models for testing purposes either, and CM7 has many issues in R800x phones.
Also I thought locking the bootloader violates the FCC regulation. open access provision so why didn't Sony assist the FCC to bypass Verizon.
Click to expand...
Click to collapse
If this is correct, sue. I'm sure you'll have backing from everyone here.

Logseman said:
What do you mean, Sony can't do it? Of course they can. But they have chosen to do so only with R800i non-branded phones. Considering that they locked bootloaders without any official way to unlock them on previous Xperia models, that's a big step forward. That's as far as Sony Ericsson can go: on branded phones, they must obey what the carriers want.
Please do read Bin4ry's statement:
Note that this is costing them a lot of flak because they don't use R800x models for testing purposes either, and CM7 has many issues in R800x phones.
If this is correct, sue. I'm sure you'll have backing from everyone here.
Click to expand...
Click to collapse
So what your saying is that CM7 is not even worth flashing even if i was unlocked?
I would be better off to root / Titanium backup / delete bloat and be done with it?
Its a shame that they are forcing most people to stay stock SE/Verizon ROM because they are scared of the repercussions of angering SE. I think even if they stay inert that SE will eventually add more DRM to "protect" the devices.
About the lawsuit. I don't believe I'm the first person to mention it. Verizon has already been sued for 25 Million i believe on another occasion and it's been said by others that they are breaking FCC Regulation. The problem would be to get something done about it and I wouldn't have those resources.

The reason for the charge is very simple. In order to unlock our version of the Play (R800x), it takes a hardware dongle and the purchase of credits to allow the software to work. All you are paying Al or whoever for is the cost of the number of credits necessary to unlock your phone. They aren't getting rich off anyone.
If there was another way to unlock the Verizon version, someone would have posted it by now. There isn't, and that's just how it is.
There is a good spirit of free info sharing on this site. You might have to do a little digging but it's there. For example, how to unroot the R800x without having an unlocked bootloader. Takes about a whole 5 minutes to do.
EDIT: I do have to say that after digging around a bit more, I don't blame you for being perturbed. While no one owes us Verizon Play owners anything, there could have been something posted and sticky to make it a bit easier to find out what is going on. And perhaps have had a bit less condescension toward us as well. Must be that UK mentality toward us Colonists!

Re: Droid X vs XPlay development -
Different phones from different brands on different carriers require entirely new learning to develop for, not to mention owning a device to work on. I'd say there's probably only about a dozen people worldwide putting in serious work on this phone.
That's not a lot. If you want more options, you may have to do it yourself.

(BOOTLOADER UNLOCK SOCIAL MEDIA CAMPAIGN) Operation: Mosh started by [TSON]

[TSON] said:
OPERATION: Make Our Selves Heard (#OPMOSH)
Motorola Mobility Inc. has become famous for its lies, slanderous ways, and tendency to flat out prove time and time again that it cares not for its customers after they walk out of that store with their phone. Since the early days of Android, post Droid 1, we have sat down and took our locked bootloaders like a man. There came to be a boiling point - and a full-out war was launched on their social media sites. Sound familiar? The same thing that worked with HTC and now with Asus. We received a generic "second half of 2011" timing. Guess what! It's now Q1 2012, and not only have they missed their deadline, but they have IGNORED all bootloader-related questions, given NO official announcement of their plans still being in motion, and thus must have forgotten that we are a core, dedicated community that wishes nothing more than to enjoy the phones we were given. Let's make ourselves heard again, turn the heat up, and make Moto (like HTC) get off of their asses and DO SOMETHING. Everyone counts!
Moto's Facebook - Moto's Twitter - Petition
TRY TWEETING:
@Motorola - How about those unlocked bootloaders you promised second half of 2011? @HTC cares, do you? http://moto.ly/icsboot
TRY POSTING ON THEIR FACEBOOK WALL:
@Motorola - I'm a faithful Motorola customer, and I'm starting to have second thoughts. Honor what Android stands for, openness, and give us the bootloader unlock tool that you promised "second-half of 2011". http://moto.ly/icsboot #OPMOSH
MAKE SURE TO SIGN THE PETITION AS WELL:
We'll be throwing this Moto's way after we get enough signatures.
We NEED to be heard to get anywhere. Spread the word to your Facebook friends, your Twitter friends, your Google Talk friends, your favorite Android news site... Spread the word! Bring freedom to the Android ecosystem, like Andy Rubin and Rich Miner intended.
Thank you SO much for your support. This community is amazing and I know our endeavors will be successful. See you on Moto's Facebook!
Click to expand...
Click to collapse
Basically i just found this on the droid razr forums i was hoping you guys will join in this last attack on motorola to unlock our beloved defy,defy+ bootloaders so our awesome devs can unlock the full potential of our devices by utilizing the ability to create and flash custom kernels etc. Please help. All credit goes the [TSON] for starting this am just linking . This attack has just recently worked with the asus transfromer prime having an unlocked bootloader but through this asus are now working on a solution hopefully motorola does the same and keep to their promise of unlocked bootloaders from late 2011.
Don't forget to sign the petition and link this to other forums.

I signed! Come on guys!!!

Free defy
Signed!
Free Defy green lens
Free Defy

look at those sigs go up!
signing multiple times like a boss!!!
Sent from my MB525 using xda premium

nogoodusername said:
look at those sigs go up!
signing multiple times like a boss!!!
Sent from my MB525 using xda premium
Click to expand...
Click to collapse
Loooooool but seriously if Motorola don't release a statement on this soon then this is definitely my last purchase on any of their devices.
Keep going guys
Sent from another planet ^__^

This answer I got from MOTO 2 days ago :
Odpowiedź Przez e-mail(Mateusz H.) - 02/01/2012 11:38 AM Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
Customer Reference number: 111231-001484
Dear Customer,
Thank you for contacting Motorola.
We plan to release some updates for Motorola Defy Plus, however we still cannot confirm if the software will be updated to Ice Cream Sandwich. We are planning to upgrade DROID RAZR by Motorola, Motorola RAZR , Motorola XOOM and DROID BIONIC by Motorola to Ice Cream Sandwich. We will provide more precise guidance on timing after post-public push of Ice Cream Sandwich by Google, as well as any possible additions to this list of devices.
For any further assistance or information please do not hesitate to contact us again, quoting your Customer Reference number.
Thank you for allowing us to be of service to you.
Kind regards,
Motorola Mobile Devices Contact www.motorola.com
Klient Wg wiadomości e-mail (Free 2live) - 30/12/2011 08:26 PM
Sent from another planet

free2live said:
This answer I got from MOTO 2 days ago :
Odpowiedź Przez e-mail(Mateusz H.) - 02/01/2012 11:38 AM Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
Customer Reference number: 111231-001484
Dear Customer,
Thank you for contacting Motorola.
We plan to release some updates for Motorola Defy Plus, however we still cannot confirm if the software will be updated to Ice Cream Sandwich. We are planning to upgrade DROID RAZR by Motorola, Motorola RAZR , Motorola XOOM and DROID BIONIC by Motorola to Ice Cream Sandwich. We will provide more precise guidance on timing after post-public push of Ice Cream Sandwich by Google, as well as any possible additions to this list of devices.
For any further assistance or information please do not hesitate to contact us again, quoting your Customer Reference number.
Thank you for allowing us to be of service to you.
Kind regards,
Motorola Mobile Devices Contact www.motorola.com
Klient Wg wiadomości e-mail (Free 2live) - 30/12/2011 08:26 PM
Sent from another planet
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Hmmmmm so they're updating the defy plus again and leaving the defy in the dark I mean all the defy plus really has a slightly better cpu and bigger battery they both have the same gpu.

[TSON] said:
OPERATION: Make Our Selves Heard (#OPMOSH)
NEW! TRY EMAILING:
TO: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]
To Whom It May Concern,
The independent communities that you catered to with your announcement earlier last year are very very excited for your bootloader unlock solution. However, the "second half" of 2011 has come and gone quietly; why is it that the public has received no notice that the bootloader unlock solution is still in works? A small-scale petition has made its rounds about the Android community, and has already gained over 200 signatures about 4 hours after being made public, without the help of any news sites (yet): http://www.change.org/petitions/motorola-mobility-inc-unlock-all-smartphone-bootloaders-2
Clearly, the demand is still quite strong (as can be seen on your social media networks, Facebook and Twitter), and it would be quite reassuring to the communities that not only pay for your devices every upgrade opportunity, but also help develop the Android operating system that we all know and love, to have an announcement that the bootloader unlock/relock solution is still on track for a timely release. This would also potentially double as reassurance to on-the-fence Galaxy Nexus/HTC smartphone buyers to go with the Motorola Droid RAZR, with its KEVLAR backing, 4G LTE speed, powerful 1.2 GHz dual core processor, and new bootloader unlock/relock solution instead. Thank you for your time, and I look forward to your response.
Sincerely,
A Motorola Mobility Entusiast.
MAKE SURE TO SIGN THE PETITION AS WELL:
We'll be throwing this Moto's way after we get enough signatures.
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Update guys try this by emailing them with the above emails and the signatures are at 261 now

(We plan to release some updates for Motorola Defy Plus) after all of the time we complained about the locked boat loaders..they plan?!!

Signed and posted this on several FB pages:
Still waiting for an unlocked bootloader for the Defy (without plus) handset. Because there are no further Android releases from Motorola this would help very much for the support by the community.

anyone know how to get annonymous's attention? Perhaps scare tactics are in order? lol.

Keep going... We need more!!! Keep sending to motorola support, FB, Twitter, and forums... We have to push them to make a unlocker release...

djkail said:
Keep going... We need more!!! Keep sending to motorola support, FB, Twitter, and forums... We have to push them to make a unlocker release...
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I did my part, but the outcome so far is not good: look at my exchange with the bozos @ moto europe (read from bottom to top, I extracted it from the last email):
Me:
Your answer, while not as clear as I hoped, falls clearly in the 2) category: Contrary to its previous declarations (yes, it means lying) and in contrast with its competitors, Motorola do not intend to provide unloackable/relockable bootloaders. This information will be transmitted to the relevant newsgroups and social networks.
In case you wonder, it is not a positive message: There is no reason for an official relockable bootloader to void the warranty (Motorola provide such a bootloader on the Xoom), and the benefit of such a bootloader is maximal after the legal waranty anyway (for devices no longer supported by Motorola but still enjoying an active developer community).
Best regards
Moto europe:
Dear Mr xxx,
Thank you for contacting Motorola.
We would like to inform you that from Motorola Customer care service we will never give any means to unlock the bootloaders since it will void your phone's warranty. If you are a developer, please contact Motodev at http://developer.motorola.com/
Kind regards,
Motorola Mobile Devices Contact Centre
Me:
Sorry, but your answer is in total contradiction with previous Motorola
declarations:
Motorola official position in 2011 (from
http://www.groubal.com/motorola-lockedencrypted-bootloader-policy/ )
Bootloaders: It’s our plan to offer an unlockable/relockable bootloader,
currently found on the Motorola XOOM, in future software releases
starting later this year, where operator and channel partners will allow
it. Going forward, check out MOTODEV, the Motorola developer network,
for the latest information.
Exclusive: Motorola RAZR will be the first phone to incorporate
Motorola’s new bootloader solution
Posted by Irwin Proud on October 21st, 2011 3:02 PM - In Carriers,
Exclusive, Modding, Phones
Another example from
http://www.facebook.com/motorolaeurope/posts/234252379967105 :
Motorola Europe @Martin Malinowski the software version featured on
Motorola RAZR has been built with an unlockable/ relockable bootloader
included. However, whether that feature is enabled is dependent on
carrier and operator partner restrictions. Thanks.
Now there are two possibilities:
1) Confirm the previous Motorola position (that bootloaders will be
unlocked starting from end-2011). In this case, an apology for the delay
and more precision as to which device will get the update when would
strongly be appreciated. Note that the carrier and operator partner
restriction does not stand in Belgium, as phones are sold without
constract and not within operator outlets.
2) Infirm the previous Motorola position, i.e. "Sorry, we lied". And let
your customers pay back this behavior as it deserve.
I would appreciate a clear answer: 1) or 2).
Thanks,
best regards,
xxx
Moto:
Dear Mr xxx,
Thank you for contacting Motorola.
We are very sorry to inform you that Motorola will not unlock any bootloaders or give any methods to do so since this practice will void the phone's warranty. We sincerely apologize for any inconvenience this may cause you.
Thank you for allowing us to be of service to you.
Kind regards,
Motorola Mobile Devices Contact Centre
Me:
Dear Motorola,
Last year you promised that, late in 2011, you will start to distrubute new bootloader solution that can be unlocked/relocked, subject to network provider veto.
In Belgium, phone are sold network-unlocked and in general electronic retail shops intead of network provider outlets. In means that the veto do not apply in any way.
Still, although we are now in the early days of 2012, we have no news of unlocked bootloaders.
Unlocked bootloaders allowing custom unsigned kernels are extremely important to the developer community, they allow experimentation and community support, while locked bootloaders with signed kernels makes the job of the community much more complicated. Note that even on a signed kernel, phone can be rooted and custom modules loaded, so the locked bootloader fail to secure the phone for the end user, while it is a huge annoyance for the dev community.
Your main competitors (HTC ans Samsung) have unlocked their bootloaders. You promised to do so. Now it is (more than) time to honor that promise.
I love my Defy, but with locked bootloaders I feel it does not have the support it desserve from the community, and having experienced the effect of a locked bootloader, it will be the last Moto device I buy if Moto do not honor its promise.
Regards,
xxx
To all, feel free to post the exchange in any media you see fit....

why motorola insists to be suborn? with its stupid answer it will lose more customers..!! why did it unlock bootloaders of other devices and refuse to find a solution for defy one ?

Petition Signed + Facebooked

We asked at developer.motorola.com.
Find it here: http://community.developer.motorola...or/Bootloader-unlock-for-Defy/m-p/21364#M4637

Signed and waiting now

Signed and postet on Facebook

Yes they shall finally be forced to tell us the truth
Guys this is amazing we have like 1,072 signatures now on the petition page and raising. It's also be featured on a couple of blogs and sites it's even on gsm arena hopefully it will be on engadget or cnet soon. We really have a awesome community here at xda

lets make an attack on Motorola facebook http://www.facebook.com/motorola
and repeating this message on every issue (‎@Motorola - How about those unlocked bootloaders you promised second half of 2011? @HTC cares, do you? i have my defy with locked boat loader2.3.6 and deprived from many features like camera ...try to solve this problem by unlocking ur boot loader or give us a tool ..i didn`t buy an expensive mobile phone to have it locked)
---------- Post added at 08:56 PM ---------- Previous post was at 08:05 PM ----------
here is also Motorola youtube channel...lets join it in our attack
http://www.youtube.com/user/motorola

Moto: no ICS is Google's fault.

Thought you'd Defy users like to read this:
Don't blame manufacturers' software customizations for holding up mobile phone upgrades to the new version of Google's mobile operating system, Android 4.0"Ice Cream Sandwich" (ICS), a top executive at Motorola said Wednesday.
It's the hardware, said Christy Wyatt, senior vice president and general manager of Motorola's Enterprise Business Unit. The issue at hand, according to Wyatt, is that writing code to support hardware other than Google's Nexus model has proven to be a tall order for smartphone makers.​
Souce: http://www.pcmag.com/article2/0,2817,2400023,00.asp.

This seems true....the AOSP community also said that they can't release it because of legal actions .
I wonder what Google is doing ?
Herpderp Defy.

They chose hardware, they chose Android, lol Motorola. And yeah, cry me a river that you have to actually put work into supporting your product. Google provides them with world-class OS and they complain that Google won't do all the work for them.

Yeah motorola now start crying like a kid pointing fingers at others when u are loosing in the market!
Sent from my MB525 using xda premium

it's indeed the same finger pointing strategy Motorola performs in this regard, as it finger points to vendors involving them in their 2011 announcement with the intention to only unlock "where carriers and operators will allow it".
- It's THEM who unable us to unlock our devices so the whole community can benfit.
- It's THEM who unables, slowens and or shortens us to update our software and keep happy customers.
Don't bite the hand that's go(ogle)ing to feed you, Motorola. I use a prepaid card on my Defy, so carrriers and operators are a non-issue to me. If you had unlocked the bootloader, you wouldn't have to make this statement and let the dev community handle your software to get the most out of your hardware (or, lol, hire them). Now THAT's a reason to unlock the bootloader. And now we've come to the sales pitch of tonight: It's free.

That excuse is bull****!
Motorola XOOM has updates quickly -> the CPU is a tegra 2
Motorola Razr -> Ti Omap, just like le G. Nexus
They're bullshitting, like they allways do.
How come asus, samsung and sony ericson update without complaints?
Sent from my 1Ghz CM7 + CM9 Defy

I disagree with operator thingy...
Its true that they don't allow it...
But Then Motorola SHOULD drop them! Just like Google did!
Sent from my MB525 using xda premium

If they can't provide the new system...they have to unlock the bootloader so the devs do the hard work...and make the people happy...
On my defy...from ICS...yes!!! in your face Motorola!!!

So that means I'm wrong and Motorola are being a**holes about this.....
Herpderp Defy.

Motorola has the reputation online for being some assholes
And if they don't change the pase then they'll lose customers

But they've been bought over by Google.....right ?
Herpderp Defy.

EmoBoiix3 said:
But they've been bought over by Google.....right ?
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So? Isn't it obvious that Google (still) has no cooperation with Motorola? I think that the fact that "Google phones" are made by Samsung pretty much proves my point...

They didn't buy them yet, they're waiting for approval from antitrust institutions. USA gave them a green light but there's still no decision from EU.
Even after completion of the deal I doubt Moto will change much in forseeable future. Google just needed patents and they need time to figure out what to do with Moto and to implement those changes.
Sent from my HTC Vision using xda premium

Moto: no ICS is Google's fault.
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and no GB was whose fault moto?????

miscz said:
They didn't buy them yet, they're waiting for approval from antitrust institutions. USA gave them a green light but there's still no decision from EU.
Even after completion of the deal I doubt Moto will change much in forseeable future. Google just needed patents and they need time to figure out what to do with Moto and to implement those changes.
Sent from my HTC Vision using xda premium
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TAKE-OVER IS APPROVED NOW
http://www.bbc.co.uk/news/technology-17021933

Google is given clearance in the US and Europe to buy Motorola Mobility just a day ago
but what does this mean got Moto users?
will Defy+ get ICS?
Will the Bootloader get unlocked?

Approval from China, Taiwan and Israel is needed before the deal is completed. its still not completed, seems it needs approval from pretty much every market that sells mobile phones. and as for what it means to us, nothing. its already been said, google get samsung to make there phones, says it all