I own the european dual sim version of this phone. Currently installed is the most recent stock software available. While charging my phone fell on ground. When I went to pick it up the screen wasn't cracked but something else happened. Below is what my screen now looks like. It still responds like a normal phone where I can open apps and restart it but I can't tell exactly what is going on. I have attempted to shut off the phone completely and restart it but nothing has worked. Not really sure now where to even start to fix this problem.
Related
Hi!
I brought my Xperia Play phone USED two years ago and I've never had any problems with it.
However, recently, the phone has started to freeze itself in "screensaver" mode (Where the screen goes black after 15 seconds and locks the phone), but the screen won't light up no matter which button I press. I've had to restart the phone every time this happens.
It's been behaving strange at start up as well, as it sometimes take 20 minutes just for it to turn on, while on other occasions, it won't turn on at all!
Is this problem caused by the battery, or is it the hardware?
Is it with stock firmware?
Vortelf said:
Is it with stock firmware?
Click to expand...
Click to collapse
Yes.
I've never modded it or installed custom firmware/apps.
Have you tried factory resetting it?
Vortelf said:
Have you tried factory resetting it?
Click to expand...
Click to collapse
Yes, but it didn't fix it. The problem still occurs.
tldr: Black screen, no display, everything works "under" (I can answer the phone etc). Not a flex cable problem because occurs randomly, regardless of the slider being open or closed. The problem also occurs during boot up, so rather not a software problem.
I think I have something similiar. Everything was fine until a few days ago the screen didn't want to unlock..or at least I thought it was that.
Basically the phone sometimes works OK but sometimes if I turn off (lock) the screen, it won't go back. To be precise, the phone works and if someone calls me I can pick it up moving the finger where the slider should be, it's just the display doesn't turn on. Same goes for booting, bootloader logo etc, so IMO it's not a software problem.
Strange thing is that it just randomly pops back, sometimes when I move the gamepad slider, sometimes when I put in a jack cable or if I hard reset the phone (remove battery). I've had problems with the flex cable in the past and this time I know that it's not it (no difference if I open/close the slider).
My guess would be some power supply or LCD driver IC issues, because the screen stops working almost everytime if I put the phone into the dock. Moreover, if the screen doesn't work, the orange charging LED is not working (green and blue are OK). The moment the screen starts working, the orange charging LED starts working too.
it's very strange but I'm used to electronics doing strange stuff. Just wondering if I should give a try disassembling the phone and trying to fix it or just buy a new one or something?
I might add that I have bought a new battery ~3 months ago, but it's been working fine to this point. I have tried if the same problem occurs with the old/original battery and it's the same.
well, any ideas?
edit: This video shows something very similiar (except the backlight): https://www.youtube.com/watch?v=m4p0-kv1cxA
Same problem. And I guess this guy has it too.
http://forum.xda-developers.com/xperia-play/help/problem-flex-cable-brightness-t2803991
Any help?
Two days ago, my T-Mobile Samsung Galaxy S3 dropped out of my coat pocket as i was running for the bus. I picked it up and saw the screen was cracked along the top left and bottom left hand side. Everything was working for the past two days and i figured i'll just wait till Christmas to get a new phone. This morning i took my phone off the charger and turned it on. The Samsung logo flashed, and then the boot animation for Slimrom (the custom rom i'm currently running on) flashed for about a second but then the screen went black. I did a battery pull but the weird thing is whenever i put my battery back in, even without touching the power button, it boots up by itself but then the screen goes black again. I can access TWRP and download mode but they both go black after a few seconds as well. I was able to successfully turn on my phone and have it fully function for about 15 minutes after putting it back on the charger, but it quickly blacked out again. It also keeps randomly booting up by itself which is weird. Im guessing this is a problem with the screen itself, but could it be a software issue because the device keeps booting up by itself? If it is the screen, will i have to buy a new one or is it not worth it? I've also tried using a different battery and i have the same issue so it can't be that. Any help is appreciated!
Sounds like an issue with the power button, it probably got stuck somehow either when you dropped it, or after you dropped it. Do a simple search for power button and you will find ways to fix it!
Holy crap i didn't even think of that! It makes total sense since every time i even tap my power button, even for just a second, it turns on. I've read around that clearing the cache or a factory reset could work. Is this true?
Unlikely, unless it's a software issue but it's always a possibility. Slam the phone against something to try to get the power button back into place, or open it up and try to see if you can fix it yourself, or replace it
The problem seems to be gone. I haven't had any issues for two days now. All i did was press the power button really hard multiple times. Thanks for you help man!
So I've had my Tab 3 for a little over 6 months now and have had no issues what-so-ever 'til now. My problem is with the screen just suddenly becoming unresponsive after locking it after use. I swiped my finger across the screen to unlock and got right back into my tablet like normal, but then once I tried to do open up applications from the Home Screen nothing happened. I tabbed lightly and swiped repeatedly trying to get a response.... nothing.
My screen LCD screen is flawless and is original, it has never been tampered with. There are no cracks or scratches or anything it just suddenly stopped working. So I figure it's a software issue, no big deal, right? Wrong. I did a soft reset by holding down the power button, it reboots and comes back to the home screen. Nothing. I figured wth I have nothing important on here, let me do a hard reset. Boot into recovery mode wipe the cache and tablet performing a hard reset. Tablet then reboots to the default setup screen to choose language. Nothing. I can't choose anything. I don't know what's wrong. Lastly, the battery was semi-low around 20% or so before this all happened. So I let it fully charge again hoping that'd help, but nothing. I'm at a loss of what to do next.
NOTE: This is all original and is stock everything. I've never modded this tablet or rooted it. I don't understand how the digitizer would just give out for no reason, it hasn't been dropped or anything.
Any other troubleshooting I can do? I've thought about installing the USB drivers and putting it into download mode to flash a custom rom or even the original to see if it'll work, but I don't want to do that unless necessary. If it is the digitizer are these hard to replace and costly?
Ta-ky said:
So I've had my Tab 3 for a little over 6 months now and have had no issues what-so-ever 'til now. My problem is with the screen just suddenly becoming unresponsive after locking it after use. I swiped my finger across the screen to unlock and got right back into my tablet like normal, but then once I tried to do open up applications from the Home Screen nothing happened. I tabbed lightly and swiped repeatedly trying to get a response.... nothing.
My screen LCD screen is flawless and is original, it has never been tampered with. There are no cracks or scratches or anything it just suddenly stopped working. So I figure it's a software issue, no big deal, right? Wrong. I did a soft reset by holding down the power button, it reboots and comes back to the home screen. Nothing. I figured wth I have nothing important on here, let me do a hard reset. Boot into recovery mode wipe the cache and tablet performing a hard reset. Tablet then reboots to the default setup screen to choose language. Nothing. I can't choose anything. I don't know what's wrong. Lastly, the battery was semi-low around 20% or so before this all happened. So I let it fully charge again hoping that'd help, but nothing. I'm at a loss of what to do next.
NOTE: This is all original and is stock everything. I've never modded this tablet or rooted it. I don't understand how the digitizer would just give out for no reason, it hasn't been dropped or anything.
Any other troubleshooting I can do? I've thought about installing the USB drivers and putting it into download mode to flash a custom rom or even the original to see if it'll work, but I don't want to do that unless necessary. If it is the digitizer are these hard to replace and costly?
Click to expand...
Click to collapse
well replace a screen digitizer require a basic set of skills on mobile repairing. However I found this on ebay (US) http://www.ebay.com/sch/i.html?_odk...en.TRS1&_nkw=T217S+screen&ghostText=&_sacat=0
but you can try to flash into latest firmware by samsung and try again
Generally when I get refurb, I have pretty good luck, but perhaps the forces that be are saying I shouldn't have one. When I first ordered, I got one with a dead pixel. Couldn't fix it, so I sent it back. Just today I got my replacement. I was pretty excited since the tablet looks brand new (still has most of the plastic on it around the edges. I charge it for a bit, turn it on and....
It played the Samsung startup music, but the screen stayed black. Didn't show anything. Keys lit up like they should, everything sounded normal, but was just black. For a while nothing happened, then finally the screen came on. It seemed to act normal from there on. Thinking nothing of it, maybe it was just a glitch, I took a few OTA updates. Every time it reboots, the screen issue comes up. And while it was updating, it didn't show the android updating screen. Also, I can't get it to go into recovery. Perhaps I actually am, but the screen is off so I can't see. I've searched and can't find anyone with a similar issue. Since this is my second device, should I just send it back and ask for a refund or is there something I can do to try and fix it?
Racso14 said:
Generally when I get refurb, I have pretty good luck, but perhaps the forces that be are saying I shouldn't have one. When I first ordered, I got one with a dead pixel. Couldn't fix it, so I sent it back. Just today I got my replacement. I was pretty excited since the tablet looks brand new (still has most of the plastic on it around the edges. I charge it for a bit, turn it on and....
It played the Samsung startup music, but the screen stayed black. Didn't show anything. Keys lit up like they should, everything sounded normal, but was just black. For a while nothing happened, then finally the screen came on. It seemed to act normal from there on. Thinking nothing of it, maybe it was just a glitch, I took a few OTA updates. Every time it reboots, the screen issue comes up. And while it was updating, it didn't show the android updating screen. Also, I can't get it to go into recovery. Perhaps I actually am, but the screen is off so I can't see. I've searched and can't find anyone with a similar issue. Since this is my second device, should I just send it back and ask for a refund or is there something I can do to try and fix it?
Click to expand...
Click to collapse
Well to force reboot, hold and press power+home+volume up and down until it reboots. Have you tried to also factory reset in recovery?
DUHAsianSKILLZ said:
Well to force reboot, hold and press power+home+volume up and down until it reboots. Have you tried to also factory reset in recovery?
Click to expand...
Click to collapse
I was trying to say I can't get into recovery. I don't know if it actually is in recovery with the screen off, or if I just cant get to it at all.
Additionally I just tried a KIES update, and it did not take. When I plug into KIES it says the same update is available even after I just updated it. Just now doing a software factory reset. So far no change. Unless someone can provide me information on how to fix this, looks like I'll be sending it back.
You will know if you're in recovery if you type 'adb devices' into a command window with the usb cable attached.
If it returns a set of numbers you're in recovery.
Hi i have this supper anoying problem after 5.0.2 update! So basicaly What it does is when ever i will pick up the phone it would turn off like the screen would dim (not rebbot or shut down) and after a little tapping on a screen it would turn on again and sometimes when it does that it would glitch a little. While typing this it happened twice its sooooo anoying idk what to do now if i wont find any solutions i will just buy samsung galaxy or something like that. Also my carrier is Virgin Mobile thanks
Same problem, same phone.
Definitely annoying! Seems random but especially while rotating for me. I have not been able to dig up any solutions thus far.
Check out your proximity sensor settings in the HTC testing app, or try Gravity screen. Mine did the same thing a couple times, also clean off your screen at the very top left, if you look real good you can see the sensor just under the front camera hole in the glass, also sometimes a screen saver will mess with this sensor. One more thing is the stock lock screen can cause an issue similar to what you are talking about, hope one of these help yo out, cane0716
Sent from my 710C using XDA Free mobile app
hi
thanks for information i already gave that phone to my friend and i think he fixed it by actually having different lock screen i currently have samsung galaxy s5 its wayyyy better lol
Phone turns off during use and will not complete boot unless plugged to charger even when the battery is almost full.
This error started last night after I did factory reset because of observed phone lag. I did mistakenly "wiped internal storage" but got the alert of "no OS during reboot", so I restored from my backup from SD.
the phone started properly but went off during initial setup and will go back off each time I tried turning it back on. I thought it was battery so I plugged it to power.
it did boot but will go back off once I have few touches on the screen.
I had to leave it plugged to setup my accounts else it will go off.
I'm using its Wi-Fi to send this message via my PC because any 2 - 3 touches will switch the phone off.
once it does that, it won’t even boot to bootloader before it goes off again unless plugged to power.
what I do to solve this please??