Has somebody noticed this at YouTube ? when you play a video the audio seems to play before that the image....I just have been analyzing this for a week and that's is my conclusion.... Somebody else has gone through the same issue?
Hello
I have this issue since the beginning with this phone and my solution is reboot.. :/ But since 1-2days the problems will reappear :/
Recommend freeing more memory or try clearing cache to help optimize performance. Go to Apps/ASUS Support/Assistance/Software or System. There are several helpful step-by-step troubleshooting methods to try.
Please also see ASUS ZenFone Quick Service and FAQ:
http://www.asus.com/us/support/self-service/11/
http://www.asus.com/us/Phones/ZenFon...esk_knowledge/
Sincerely
ASUS_USA
Asus_USA said:
Recommend freeing more memory or try clearing cache to help optimize performance. Go to Apps/ASUS Support/Assistance/Software or System. There are several helpful step-by-step troubleshooting methods to try.
Please also see ASUS ZenFone Quick Service and FAQ:
http://www.asus.com/us/support/self-service/11/
http://www.asus.com/us/Phones/ZenFon...esk_knowledge/
Sincerely
ASUS_USA
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Seriously? 4GB memory phone can't handle youtube like any 1GB memory chinese knock off phone?
[emoji107]
Sent from my phone.
Don't worry, worry simple boost in ram and a reboot will fix the problem.
Sent from my ZE550ML
Maybe clearing the cache because I don't use all the memory that the phone offers.
I will say that this happens on my decently specced desktop. I'm not sure that this is a problem only your phone is experiencing.
Yeah, this happens when the network is going slow on my device. Not sure if it is a phone problem though.
Sent from my ASUS_Z00AD using XDA Free mobile app
cmendonc2 said:
Yeah, this happens when the network is going slow on my device. Not sure if it is a phone problem though.
Sent from my ASUS_Z00AD using XDA Free mobile app
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I just confirmed that is not the network speed because I played a YouTube video through the internet app and works without problems.
legolgel said:
I just confirmed that is not the network speed because I played a YouTube video through the internet app and works without problems.
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After spending some more time with the phone, I can see what your are talking about. The video and audio are not in sync while playing a youtube video. During the beginning of the video, the video part freezes for part of a second, and the audio continues on. For the rest of the video, the audio is slightly before the video. Its only on the YouTube app, MX player plays network streams with no problem.
cmendonc2 said:
After spending some more time with the phone, I can see what your are talking about. The video and audio are not in sync while playing a youtube video. During the beginning of the video, the video part freezes for part of a second, and the audio continues on. For the rest of the video, the audio is slightly before the video. Its only on the YouTube app, MX player plays network streams with no problem.
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Exactly, that was the point by the way.
legolgel said:
Exactly, that was the point by the way.
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Someone posted that disabling the audio manager that Asus included solves the problem. It seems like it's working for me!
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cmendonc2 said:
Someone posted that disabling the audio manager that Asus included solves the problem. It seems like it's working for me!
Sent from my ASUS_Z00AD
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You mean audio wizard? Hm. I'm gonna disable that, too, now and see if it solves another issue I've encountered with VLC not playing nice with HW decode.
rlaw said:
You mean audio wizard? Hm. I'm gonna disable that, too, now and see if it solves another issue I've encountered with VLC not playing nice with HW decode.
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I'll try that too and thanks
Thanks, that method worked on my zenfone.
rlaw said:
You mean audio wizard? Hm. I'm gonna disable that, too, now and see if it solves another issue I've encountered with VLC not playing nice with HW decode.
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legolgel said:
I'll try that too and thanks
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Yeah that. I can't seem to find where I saw it, but it's working.
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This happens to me as well. ON ALL VIDEO Players, from Facebook, in app videos browsers, and Google Chrome! I've also cleared cache on recovery. And yes restart is a temporary solution, but it still comes back! Please look into this Asus. Simply clearing cache and data on each apps doesn't do any good!
aznvi3tric3guy said:
This happens to me as well. ON ALL VIDEO Players, from Facebook, in app videos browsers, and Google Chrome! I've also cleared cache on recovery. And yes restart is a temporary solution, but it still comes back! Please look into this Asus. Simply clearing cache and data on each apps doesn't do any good!
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Did turning off the audio wizard help you?
Sent from my ASUS_Z00AD
cmendonc2 said:
Did turning off the audio wizard help you?
Sent from my ASUS_Z00AD
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Yes it worked.
Related
Anyone having intermittent problems with video ..... even videos recorded on the GN ......
Getting a message after a few seconds 'sorry this video cannot be played'.
This is using stock player. First few seconds play fine. Try again later and they work ....
Try to kill the app or make a reboot and test it again.
kerberos7 said:
Try to kill the app or make a reboot and test it again.
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Already tried rebooting...... its just intermittent ....
wilbur-force said:
Anyone having intermittent problems with video ..... even videos recorded on the GN ......
Getting a message after a few seconds 'sorry this video cannot be played'.
This is using stock player. First few seconds play fine. Try again later and they work ....
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I have the same issue with the stock video player. Using Dice Player now as it plays pretty much everything I throw at it. Hopefully an update should fix.
Sent from my Galaxy Nexus using XDA App
Exactly the same problem here, if you wait for all the video thumbnail pictures to refresh they play fine. Must be a bug in the stock video app. Like has been mentioned here in a previous post, dice player works great. Hopefully a software update will fix it soon
Sent from my Galaxy Nexus using XDA App
Hey guys hopefully somebody can help me...for whatever reason when I'm screening videos my screen goes dark but the video keeps playing...when I tap on the screen the picture returns, but it happens every 5 seconds or so...the weird thing is it's only when I'm streaming...when I am watching videos stored on my phone it works fine, does this happen to anyone else
phillyzxp said:
Hey guys hopefully somebody can help me...for whatever reason when I'm screening videos my screen goes dark but the video keeps playing...when I tap on the screen the picture returns, but it happens every 5 seconds or so...the weird thing is it's only when I'm streaming...when I am watching videos stored on my phone it works fine, does this happen to anyone else
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it only happens to me when I am playing content inside the web browser and only from certain sites. nba.com does it quite a bit for me.
Any video in an app works great, video stored on the device works great.
No idea why, I assumed that it had to do with support for flash or some such funny business.
Xiutehcuhtli said:
it only happens to me when I am playing content inside the web browser and only from certain sites. nba.com does it quite a bit for me.
Any video in an app works great, video stored on the device works great.
No idea why, I assumed that it had to do with support for flash or some such funny business.
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It happens to me even in apps like YouTube and IMDB and ESPN...I can't figure it out
It's only happening on chrome for me. On Boat browser it works perfect.
Sent from my LG-LS970 using xda premium
elmonster213 said:
It's only happening on chrome for me. On Boat browser it works perfect.
Sent from my LG-LS970 using xda premium
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this is a good point and video seems to work on Dolphin for me. Chrome has been the problem for me.
if you go to settings>developer options and click disable hw overlays it will fix the problem. but you have to disable it after every reboot is the bad part.
javskies said:
if you go to settings>developer options and click disable hw overlays it will fix the problem. but you have to disable it after every reboot is the bad part.
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Was going to say the same thing, it's a JellBean thing. Option wasn't even there on ICS.
So, brand new thing I have ran into recently is that no matter what app I use when I turn the phone horizontal the screen goes black and I can't see the video. Any tips to fix this? I am rooted with xposed.
Is there a screen protector or cover possibly causing this issue?
Have you restarted? (Had a similar issue and restart fixed it)
Sincerely,
ASUS_USA
There is at least one other thread about this. Try the search to see if they found a fix. I had something similar, but only with mp4 files, no matter which app I used. Partial or completely black screen, but the sound was fine. It went away for me with the last firmware update.
No case on there for me.
Hi,
I encountered this problem and have a thread on this (http://forum.xda-developers.com/zenfone2/help/video-playback-issue-ze550ml-2-18-40-7-t3139304). Basically, I had to perform a factory reset in order to fix it. Hope it helps.
Cheers.
Hi, did you managed to fix the problem and how if you did?
I have already performed factory reset with the last update 9/7/15 but still have the same problem.
Is it video files or does this also happen with YouTube and other streaming apps?
Just videos, camera videos that I took and others, Youtube works normaly
Sent from my ASUS_Z00AD using Tapatalk
Asus Splendid was the problem, it was disabled and after enabling and updating it works normally.
If someone have the same problem ...
Video turns black - unfreeze Splendit and autostart
Nemanjath said:
Asus Splendid was the problem, it was disabled and after enabling and updating it works normally.
If someone have the same problem ...
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Thanks a lot. That safed me hours of searching! I was just starting to think about the videocodec and all other things I changed..... Would have led me in the wrong direction.....
Hi there.
I have a Z5P single sim version.
After I updated to Marshmallow 6.0,
Bluetooth isn't stable when I connected to my car. My car is 2012 vw Jetta tdi stock radio system(not navigation).
Often music turned down then back to same volume as before turned down like when i get notification, text, email, etc.
Before I updated to Marshmallow, I had same issue a few times, but it wasn't big deal.
Now it's just so annoying. And I wanna fix it.
Does anyone have same issue as me?
If there is way to fix it, please let me know!
That was always the case... I am having lost or intermittent music if there are too many apps are opened... Some time closing open apps do not help, I have to close the music app and restart again...
Sent from my SO-03H using Tapatalk
francisamarsingh said:
That was always the case... I am having lost or intermittent music if there are too many apps are opened... Some time closing open apps do not help, I have to close the music app and restart again...
Sent from my SO-03H using Tapatalk
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Sorry for late response. I did same thing, close all app, or I just restart the phone. I use Spotify and all music is download in sd card. I also use Google music, and same thing happened. So I did forgot Bluetooth connection and recent connect again, but it's still happen. I don't really want to factory reset and use computer to fix program. It's too much to do. I just don't know what else I can do :/
Right now my Z5 is under repair and I have to do a factory reset so I will let you know if factory reset works...
Sent from my GT-I9505 using Tapatalk
Do you have any of the sony sound enhancements on or Viper?
francisamarsingh said:
Right now my Z5 is under repair and I have to do a factory reset so I will let you know if factory reset works...
Sent from my GT-I9505 using Tapatalk
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Sorry to hear that but Thank you any information will help!
dude9946 said:
Do you have any of the sony sound enhancements on or Viper?
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dude9946 said:
Do you have any of the sony sound enhancements on or Viper?
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I have ClearAudio+ is on in the settings. That's all. I noticed that I have same issue even on my Bluetooth headphone now. What is Viper?
I had some really bad issues with my SBH70 headset dropping out after the MM update.
I cleared all bluetooth settings from phone and headset, cleared data fro SmartConnect and SBH70 app, uninstalled all updates for both, then updated everything and reconnected to bluetooth. Seems to have helped so far.
Nugstar said:
I had some really bad issues with my SBH70 headset dropping out after the MM update.
I cleared all bluetooth settings from phone and headset, cleared data fro SmartConnect and SBH70 app, uninstalled all updates for both, then updated everything and reconnected to bluetooth. Seems to have helped so far.
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I haven't tried it yet, so I will try it and see if how it goes. Thanks for the info!
Sent from my E6853 using XDA-Developers mobile app
Update:
So at first, I did reset Bluetooth WiFi and signal settings, also smart connect and app setting. It did better for a couple time, then back to terrible again.
A couple of days later, I couldn't take it anymore, so I factory reset and repair on computer. It seems much better. Maybe a few times I still have same issue.
Great news is battery life is improved a lot. Now I don't need to charge till I go sleep. Also less buggy and faster.
My conclusion about this issue is, it is not about Bluetooth. It is something about OS or some software issue. When the phone is buggy and slow, this happens even all other app is closed.
Now I will wait for update to see if it will fix this issue.
Sent from my E6853 using XDA-Developers mobile app
Hi, I'm suffering from audio being well out of sync, like +7 seconds.
It just happens on YouTube app, that I barely use so I don't really know when did it start happening, I'm on the latest rootable software version with kingoroot.
Anyone had a similar experience.?
I did tried cleaning dalvik and cache partitions but it didn't help.
Enviado desde mi A0001 mediante Tapatalk
Antieco said:
Hi, I'm suffering from audio being well out of sync, like +7 seconds.
It just happens on YouTube app, that I barely use so I don't really know when did it start happening, I'm on the latest rootable software version with kingoroot.
Anyone had a similar experience.?
I did tried cleaning dalvik and cache partitions but it didn't help.
Enviado desde mi A0001 mediante Tapatalk
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I have the exact same issue myself.
Some videos ive found do work correctly while majority 80% plus are well out of sync.
Im on fire os 5.0.5 but have another stick on 5.2.1.0 with same issue.
Would be a huge help if anyone has had this issue and knows how to resolve it.
Found a fix. Seems the firestick and streaming apps do not like running at 50hz mode. I changed it to 60hz as my tv supports both and voila, in sync
Rastaman-FB said:
Found a fix. Seems the firestick and streaming apps do not like running at 50hz mode. I changed it to 60hz as my tv supports both and voila, in sync
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Excellent, will try this evening.
Thankyou.
sconnyuk said:
Excellent, will try this evening.
Thankyou.
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Hope it fixes it for you.
I was annoyed as i had turned off updates as i also use it for kodi but i updated to see if it fixed it. It didnt and it was driving me mad. As im in uk i set it to 50hz, i have another firestick that streams fine so couldnt understand it.
Turns out the other stick was running at 60hz
Rastaman-FB said:
Hope it fixes it for you.
I was annoyed as i had turned off updates as i also use it for kodi but i updated to see if it fixed it. It didnt and it was driving me mad. As im in uk i set it to 50hz, i have another firestick that streams fine so couldnt understand it.
Turns out the other stick was running at 60hz
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Seems to have sorted the issue, was pinning it on alot of different issues and no matter how much I tried to rule out it persisted.
Thanks again.
No problem. This resolution doesnt seem to be anywhere else on the internet. Pretty simple fix
Where do I find this setting? Is this the same one that can be set to automatic?? Because mine was set to automatic and still had the sync problem.
How do i change it vuz i have the audio and snyce prblom